INTERNATIONAL STUDENT CAREER HANDBOOK Office of Career Development Immaculata University Diane Massey, Director Office of Career Development The Bruder Center 610-647-4400, Ext. 3501 dmassey@immaculata.edu www.immaculata.edu\careerdevelopment IMMACULATA UNIVERSITY OFFICE OF CAREER DEVELOPMENT Page |2 WELCOME TO IMMACULATA UNIVERSITY International Students, welcome to Immaculata University! We are very proud and happy that you have chosen to attend our University. We hope that your educational experiences while in the United States are positive and rewarding, yet challenging, and help you to succeed in reaching your personal, career, and educational goals. This Handbook contains a wide variety of information related to various career-related topics. It was designed to assist International students with the different stages of the career development. We hope this information is helpful to you as you explore occupations, prepare youre resume, and search for job and internship opportunities. We encourage you to immerse yourself in our community and take advantage of all the resources available to you. If you have any questions about the information contained within this document, the career office is available to you and we are always more than happy to assist you however we can. Best of luck in all of your endeavors. We hope you enjoy your time with us here at Immaculata and in the United States. Sincerely, Diane Massey Diane Massey, M.S. Director of Career Development Diane Massey, Director Office of Career Development The Bruder Center 610-647-4400, Ext. 3501 dmassey@immaculata.edu www.immaculata.edu\careerdevelopment IMMACULATA UNIVERSITY OFFICE OF CAREER DEVELOPMENT Page |3 TABLE OF CONTENTS I. Introduction II. Services and Resources at Immaculata a. Office of Career Development i. Mission Statement ii. Services iii. Online Resources III. Skills, Competencies, and Experience a. What are Employers Looking For? b. How to Gain Skills and Experiences i. Campus Involvement ii. Internships iii. Volunteering iv. Employment IV. Resumes and Cover Letters a. Resume b. Cover Letter c. Writing Center V. Researching Employers a. Networking b. Where to Look for Information c. Tips to Succeed in US Workplace VI. Interviewing a. General Preparation Tips b. Potential Differences between US and International Interviews c. How to Dress for a Job d. Appropriate and Inappropriate Interview Questions e. Challenges International Students May Face f. Professional Etiquette g. When Should I Tell an Employer about my Visa Status? VII. Additional Resources VIII. References Diane Massey, Director Office of Career Development The Bruder Center 610-647-4400, Ext. 3501 dmassey@immaculata.edu www.immaculata.edu\careerdevelopment Page |4 I. IMMACULATA UNIVERSITY OFFICE OF CAREER DEVELOPMENT INTRODUCTION While cultures, customs, and employment processes might be somewhat different in the United States than they are in your home country, the career development, career decision-making and job search skills needed are basically the same. Every individual who hopes to obtain a job and career one day that they enjoy, thrive in, and are successful at, need to understand certain things about themselves and the world of work. Individuals need to know who they are, what they like to do, what they are good at, and how they interact with people, data, information, and things. Everyone also needs to know how to write an effective resume, understand the most successful ways of finding a job or internship, how to build a strong network of contacts, and how to market themselves. There may be some adjustments you will need to make to be successful in the United State’s job search process based on your cultural beliefs and customs. You will want to begin the process of creating your own career path, plan, and strategy as early as possible, so you can be ready when it comes time to put these skills to work finding a job. We encourage you to attend our career workshops on writing resumes, conducting an effective job search in the U.S., how to build a career network, and how to prepare yourself for an interview. You are also welcome to make an appointment to speak with someone from our office to have your specific questions answered. Let us help you take the necessary steps. Diane Massey, Director Office of Career Development The Bruder Center 610-647-4400, Ext. 3501 dmassey@immaculata.edu www.immaculata.edu\careerdevelopment Page |5 II. IMMACULATA UNIVERSITY OFFICE OF CAREER DEVELOPMENT SERVICES AND RESOURCES AT IU Office of Career Development Mission Statement The Office of Career Development encourages and supports all students and alumni as they proactively engage in the career development process and chart their path toward life-long career achievement. Career Development provides vocational guidance, education, and personal support. To carry out this Mission, the office provides: resources on self-awareness, career exploration, career decision-making, and implementation of a career plan. assistance in developing the personal skills necessary to explore career-related goals and career satisfaction. information on employers to provide job, internship, externship, volunteering, and networking opportunities. Services There are many ways the Career Development office can assist you. Below is a list of some of the main services available to you. Career Counseling Appointments may be scheduled to discuss career topics including interests, values, job search strategies and other career questions. Career Assessments Assessment tools are available to help you learn about yourself and the world of work. Learn how your personality, interests, values, and skills play an important role in identifying a fulfilling career. Resume Writing & Cover Letter Tips Your resume is a sales tool advertising your skills, qualifications and goals. It is often a prospective employer's first look at you, so you must make this an effective introduction. Interviewing Skills Preparing for an interview begins before you even start scheduling interviews. It involves doing research on your prospective employer. It involves being prepared not only to answer the interviewer’s questions, but also being prepared to ask appropriate questions of your interviewer. Practicing these skills is important. A mock interview is a good way to practice. Job & Internship Opportunities The fundamental purpose of an internship is to provide the student with the opportunity to integrate learning with work/life experience. Through affiliation with an employer and professional in the student’s area of interest, the student is able to make a more informed and educated career choice. Diane Massey, Director Office of Career Development The Bruder Center 610-647-4400, Ext. 3501 dmassey@immaculata.edu www.immaculata.edu\careerdevelopment Page |6 IMMACULATA UNIVERSITY OFFICE OF CAREER DEVELOPMENT Graduate School Preparation Graduate school can be personally rewarding yet very demanding. Think through your motivation for pursuing advanced study and talk with your adviser early about the application process. Career Library There are many books relating to choosing majors, researching careers, searching for jobs, resume writing, interviewing, and applying to graduate school available for you to look through in the Bruder Center. Career Workshops Workshops are offered throughout the academic year relating to various career-related topics. A list of upcoming events is available on the career webpage. Online Career Resources College Central Network This on-line internship, full-time and part time job postings database is accessible from any computer by visiting www.collegecentral.com/immaculata and creating your free profile. Focus2 This simple online, interactive career & education-planning program combines selfassessment, career exploration and decision making into one thorough program. What Can I DO With this Major? Explore career opportunities by major. Information is outlined into common career areas, typical employers, and strategies designed to maximize career opportunities upon completion of a four-year degree. Tutorials These easy, online, automated power point tutorials are available any time day or night and cover a variety of topics to help you get started on things such as writing a resume and cover letter, preparing for an interview, finding an internship, etc. Diane Massey, Director Office of Career Development The Bruder Center 610-647-4400, Ext. 3501 dmassey@immaculata.edu www.immaculata.edu\careerdevelopment Page |7 III. IMMACULATA UNIVERSITY OFFICE OF CAREER DEVELOPMENT SKILLS, COMPETENCIES, AND EXPERIENCE What are Employers Looking For? It is important to understand what skills and competencies employers are looking for when interviewing potential candidates so you can evaluate your own skills and begin to work on those you might not be as strong in. You want to seek out a variety of opportunities and experiences to utilize these skills so you have examples to use in your cover letter, resume, and interview process. Below is a list of the top skills and qualities employers seek in candidates: 1. Communication skills 6. Flexibility/Adaptability (Verbal and written) 7. Interpersonal Skills 2. Honesty/integrity 8. Motivation/Initiative 3. Teamwork Skills 9. Computer skills 4. Strong Work Ethic 10. Detail-oriented 5. Analytical Skills Note: For International Students without English as their native language, strong communication skills are essential for prospective employees. The more that a position requires extensive contact with others, the more important it is that your spoken English be clear. Emphasize that you are bi-lingual, a big bonus for many companies. How to Gain Skills and Experiences There are many ways for you to expand current skills, gain new ones, and develop experiences that will not only help you build your resume, but also help you gain confidence and better understand the American culture, as well as gain new contacts. Campus Involvement Student Activities and Leadership The Office of Student Activities and Leadership is dedicated to the support and growth of individual students, the mentoring of student leaders, and the creation of a vibrant campus community that supports diversity, respect and involvement. Student Activities and Leadership have opportunities to get involved in: Clubs and Organizations Leadership and Government Greek Life Programming For more information please contact Greg Striano, Director of Student Activites and Leadership, located in DeChantal Hall Terrace (Student Development and Engagement). 610-647-4400, ext. 3130 or gstriano@immaculata.edu. Diane Massey, Director Office of Career Development The Bruder Center 610-647-4400, Ext. 3501 dmassey@immaculata.edu www.immaculata.edu\careerdevelopment Page |8 IMMACULATA UNIVERSITY OFFICE OF CAREER DEVELOPMENT Internships Students who lack experience in their career fields should complete one or more internships while working toward their degrees. According to one recent report, more than 53% of international survey respondents received a job offer from the sponsoring American company after they completed an internship. Obtaining an internship is important not only in terms of resume building, but in terms of its potential to translate into a full-time job after graduation. Volunteering Volunteering is a great way to gain experience, to try something that interests you, to meet people and make connections. Your volunteer activities can be a wonderful addition to your resume and may provide you with experiences, skills, and insight in to career opportunities you might not have thought of before. Employment Current U.S. immigration laws permit international students to be employed in the U.S. during and after a course of study. However, these regulations have specific requirements and restrictions. If you wish to work in the U.S. you must plan ahead. On-Campus Employment International students with F-1 status must remain full-time students and thus may not engage in unauthorized employment. Students may work on-campus up to a maximum of 20 hours a week during the academic semester and up to 40 hours a week over vacations. Off-Campus Employment Following two semesters in student status, international students may work off-campus if approved for one of the following reasons: OPT – students may work up to a total of 12 months in work related to their major upon completion of studies. If students advance to a higher level of study, an additional 12 months is available to them. CPT – This employment must be an “integral part of an established curriculum.” CPT may be part-time or full-time. Use of 12 months or more of full-time CPT eliminates eligibility for OPT. Students seeking to engage in off-campus employment should set up a meeting with the Office of International Students Services. Diane Massey, Director Office of Career Development The Bruder Center 610-647-4400, Ext. 3501 dmassey@immaculata.edu www.immaculata.edu\careerdevelopment IMMACULATA UNIVERSITY OFFICE OF CAREER DEVELOPMENT Page |9 IV. RESUMES AND COVER LETTERS Resume A resume is a document highlighting your education, work experience, and skills. It is a summary of proof that showcases your qualifications for a job, internship, or other opportunity, and should be considered a marketing tool. The top portion of your resume could either make or break your application. By the time employers have read the first few lines, you have either caught their interest or they have thrown your resume in the trash can. It is your first step toward an interview! For tips on getting started on writing your resume, visit the career website to view the Writing Guide (http://www.immaculata.edu/CareerDevelopment/Students) and the online tutorial (http://www.immaculata.edu/Careerdevelopment/tutorials). Generally speaking, there are major differences between U.S. resumes and resume formats from other countries. These differences do not apply to all countries and do not attempt to account for individual differences or for changes over time. US RESUME Concise, attractive marketing tool summarizes jobs, skills, accomplishments, and academic background relevant to employment objective INTERNATIONAL RESUMES Chronologically details academic and formal work experience One to two pages maximum Sometimes two or more pages Does not include age, marital status, race, or religion Sometimes includes age, marital status, race, and/or religion May or may not include completion of military service depending upon whether it is relevant or makes the person a stronger candidate Sometimes includes completion of military service http://www.udel.edu/CSC/pdfs/resumes-international.pdf Cover Letters A cover letter provides you with an opportunity to introduce yourself and highlight experiences, skills, and qualities that match the needs of the employer. A cover letter is a way to explain to employers why they should hire you. It is a reflection of your writing and communication skills so take time and care to ensure that your cover letter is grammatically correct and error free. For tips on getting started on writing your cover letter, visit the career website to view the Writing Guide (http://www.immaculata.edu/CareerDevelopment/Students) and the online tutorial (http://www.immaculata.edu/Careerdevelopment/tutorials). Diane Massey, Director Office of Career Development The Bruder Center 610-647-4400, Ext. 3501 dmassey@immaculata.edu www.immaculata.edu\careerdevelopment P a g e | 10 IMMACULATA UNIVERSITY OFFICE OF CAREER DEVELOPMENT V. RESEARCHING EMPLOYERS We can’t guarantee a job or internship, but we can assist you with conducting your search for opportunities, developing your resume, marketing yourself to employers, and preparing for interviews. Networking Networking means establishing relationships with professionals in your fields of interest for the purpose of making contacts and sharing information for personal or professional gain. Students can network through their current relationships and ready-made networks such as professional organizations, religious, and social organizations. Benefits of networking for an International Student Focuses your major or career choice Get advice about your job search Validates your choice of career Refines your interviewing skills Uncovers information about a specific employer or job Where to Look for Information As part of the process of finding the right places for employment it is to your advantage to practice your researching skills by locating companies or organizations. Directories: National Business, Specialized Business, State and Regional Business Books Business Magazines and Newspapers Trade Associations Annual Reports Published Financial Services Tips to Succeed in US Workplace Expect cultural, personal, and societal differences. Understand office protocol and business norms. Dress for success: dress code. Be aware of dining etiquette. Respect for professional behavior. Comply with legal regulations in the workplace. Speak up and voice your issues and concerns. Avoid racial or sexist slurs and jokes at your workplace. (U.S. Job Search Strategies for International Students, MIT Careers Office, http://web.mit.edu/career/www/) Diane Massey, Director Office of Career Development The Bruder Center 610-647-4400, Ext. 3501 dmassey@immaculata.edu www.immaculata.edu\careerdevelopment P a g e | 11 VI. IMMACULATA UNIVERSITY OFFICE OF CAREER DEVELOPMENT Interviewing Interviews can take place over the phone, on campus, or on-site at the company’s location. No matter what the circumstances, their purpose remains the same: To find the best candidate for a position. Generally, an employer decides whether or not to seriously consider you for a position within the first 4 minutes. Do not make the mistake of going in unprepared! Here are some tips: Prepare a list of questions for the interview: It shows the employer that you are prepared, have done your research, and are interested in the company. Dress appropriately. If you are not sure, ask the office of Career Development what attire is appropriate for the interview. Suits for men and women are generally appropriate business attire for positions in a corporate environment. Bring several copies of your resume to the interview. If the interviewer does not have a copy of your resume on hand, you will be prepared and able to provide one at the interview. Emphasize your skills and accomplishments. Concentrate on your skills and accomplishments, including college coursework, volunteer and extra -curricular activities. Previous internships or work experiences are important as well to help describe and showcase your transferable skills: bilingual, interpersonal, strong analytical and problem solving. General Preparation Tips Be a good listener Allow the interviewer to finish the question. Be aware of your non-verbal signs and body language. Use concrete examples from past experience to answer questions. Be honest and be prepared to prove everything you say. Research the company website and/or annual report and ask some questions specific to that company. Always send a thank you note to the employer. Check note for grammatical or spelling errors. (U.S. Job Search Strategies for International Students, MIT Careers Office, http://web.mit.edu/career/www/) Potential Differences between US and International Interviews US Interviews Be punctual. Arrive 5 to 15 minutes early. Eye contact is expected and shows confidence. May begin with minimal small talk and direct questions. Candidate usually does most of the talking. Age, race, and relationship status questions are illegal. Diane Massey, Director Office of Career Development The Bruder Center International Interviews Being late may not be a problem. Eye contact with people of higher status may be disrespectful. May start with small talk and look for information regarding character or personality. Interviewer may talk for the majority of the interview. Age, relationship status, or race may be legal questions and issues in the interview. 610-647-4400, Ext. 3501 dmassey@immaculata.edu www.immaculata.edu\careerdevelopment IMMACULATA UNIVERSITY OFFICE OF CAREER DEVELOPMENT P a g e | 12 Open discussion of accomplishments and skills shows confidence. Interviewer may expect immediate competence. Researching the organization and proving it is expected. Shows initiative and interest. Acceptable to ask where they are in the process when you might hear from them. Citing accomplishments and skills may be considered boastful or too individualistic. May not expect immediate competence and be seeking a long-term employee. In-depth research may show too much initiative and independence. Questioning a company may be seen as disloyal. Asking where they are in the process and when you might hear from them may be too forward. (U.S. Job Search Strategies for International Students, MIT Careers Office, http://web.mit.edu/career/www/) How to Dress for a Job Common guidelines More than 50 % of your first impression is what people see. Appearance is an important aspect of Interviewing. Make a good impression by dressing professionally and being well-groomed! Bring a professional briefcase to carry extra copies of your resume or portfolio, pens, and breathe mints. Appropriate professional dress depends on the company. If you are unsure about what is considered appropriate, it is best to dress conservatively for the first impression. For more information, you can view the Dress for Success video online (http://www.immaculata.edu/Careerdevelopment/tutorials) Appropriate and Inappropriate Interview Questions Inappropriate Employers cannot ask questions to obtain information regarding: Race Age Gender Ethnicity Religion Country of Origin Marital Status Appropriate Questions an Interviewer Can Ask You: Are you legally authorized to work in the US? Have you ever been convicted of a crime? Are you able to work the hours/travel schedule required? Are you able to perform the requirements of the position as outlined? Challenges International Students May Face Hiring Complexities: After international students complete the optional one year of practical training, employers may sponsor them to obtain an H1-B visa to continue working. Hiring an international student is a more complex and often less familiar process to many U.S. companies than hiring an American. Research the visa sponsorship requirements so you may help educate employers. Diane Massey, Director Office of Career Development The Bruder Center 610-647-4400, Ext. 3501 dmassey@immaculata.edu www.immaculata.edu\careerdevelopment P a g e | 13 IMMACULATA UNIVERSITY OFFICE OF CAREER DEVELOPMENT Commitment: Some employers fear international employees will return tot heir home country after the employer has invested time and money, hiring, training, and possibly sponsoring the international student. Show t hat you may be sponsored for a career with the company. Demonstrate how you are an asset to the company’s overseas locations and operations. Animosity: Some Americans feel that by hiring an international student they are taking jobs away from United States citizens. So be able to demonstrate how your skills and knowledge will be an asset to the company. Also, research diversity and its benefits in the workplace, and target companies that have a record of valuing diversity. (Source: The Job Search for International Students (The Florida State University, career.fsu.edu, revised 02/09, Pub ID: 41)) Professional Etiquette Be punctual. Arrive 5 to 15 minutes prior to appointment. Dress codes vary across the country. In the United, States dress in suits. Female wear dress suits or pantsuits, often with accessories. Greetings in the United States are brief and involve a minimum of physical contact. A firm but quick handshake, accompanied by a smile and direct eye contact, is typical both as a greeting and as a farewell. Using a title such as Mr., Mrs., and Ms. and Professional title followed by the last name this shows respect. It is best to use this form of address when first making contact with another person, whether in writing or in person. If unsure of a woman’s marital status, use the title "Ms.” When should I tell an employer about my visa status? This is a tricky question to answer and you may receive many different answers depending on who you ask. The best thing you can do to before you even begin the application and interviewing process is to become educated on the sponsorship process yourself. If you can explain the simplicity of sponsorship, you increase your liklihood of getting hired. If you are not comfortable explaining this process, then at least make sure you have the contact information of someone who can explain this process for you. The assistance of an immigration attorney is always required in order to apply for H-1B. While you might not want to begin an interview with the question of sponsorship, you do need to bring it up at the very least once an offer has been made to you. You may, however, want to bring this topic up earlier in the process so the employer doesn’t come to the end of the process, offer you the position, and only then learns of the sponsorship issue. You may want to bring this issue up sometime near the end of a positive first interview, or possibly, during the second interview if you are asked back. You want to be honest about your situation and not give the employer any reason to think you are trying to hide anything. Diane Massey, Director Office of Career Development The Bruder Center 610-647-4400, Ext. 3501 dmassey@immaculata.edu www.immaculata.edu\careerdevelopment P a g e | 14 VII. IMMACULATA UNIVERSITY OFFICE OF CAREER DEVELOPMENT ADDITIONAL RESOURCES http://www.immaculata.edu/international http://www.myvisajobs.com/Reports/ http://www.h1base.com/ http://www.vpul.upenn.edu/careerservices/college/employers_hiring_foreign_nationals .html#list http://www.h1visajobs.com/ www.uniworldbp.com http://www.foreignborn.com/visas_imm/start_here/3employment_visa.htm http://www.internationalstudent.com/ Diane Massey, Director Office of Career Development The Bruder Center 610-647-4400, Ext. 3501 dmassey@immaculata.edu www.immaculata.edu\careerdevelopment IMMACULATA UNIVERSITY OFFICE OF CAREER DEVELOPMENT P a g e | 15 References www.immaculata.edu http://www.niu.edu/CareerServices/guides/IntlGuide.pdf http://www.vpul.upenn.edu/careerservices/college/employers_hiring_foreign_nationals .html#list Source: The Job Search for International Students (The Florida State University, career.fsu.edu, revised 02/09, Pub ID: 41) http://www.niu.edu/CareerServices/guides/IntlGuide.pdf http://www.udel.edu/CSC/pdfs/resumes-international.pdf U.S. Job Search Strategies for International Students, MIT Careers Office, http://web.mit.edu/career/www/ http://environment.yale.edu/current/Resources-for-International-Students/#a3 Diane Massey, Director Office of Career Development The Bruder Center 610-647-4400, Ext. 3501 dmassey@immaculata.edu www.immaculata.edu\careerdevelopment