The Leapfrog Hospital Survey Reference Book Supporting Documentation for the 2011 Leapfrog Hospital Survey December 13, 2011 v5.3.4 2011 Leapfrog Hospital Survey Reference Book Table of Contents Table of Contents TABLE OF CONTENTS ........................................................................................................................ 2 SURVEY OVERVIEW AND SECTION 1: BASIC HOSPITAL INFORMATION ................................. 6 WHAT’S NEW IN THE 2011 SURVEY ........................................................................................................... 6 CHANGE SUMMARY SINCE RELEASE .......................................................................................................... 7 FREQUENTLY ASKED QUESTIONS (FAQS) ................................................................................................. 7 Development of Survey ........................................................................................................................ 7 Process for Completing the Survey ..................................................................................................... 7 Intended Use of Hospital Responses ................................................................................................. 10 Regional Roll-Out of Survey .............................................................................................................. 11 Leapfrog Hospital Recognition Program ........................................................................................... 11 SECTION 2: 2011 COMPUTERIZED PHYSICIAN ORDER ENTRY (CPOE) LEAP ........................ 14 WHAT’S NEW IN THE 2011 SURVEY ......................................................................................................... 14 CHANGE SUMMARY SINCE RELEASE ........................................................................................................ 14 CPOE FREQUENTLY ASKED QUESTIONS (FAQS) .................................................................................... 14 CPOE SCORING ALGORITHM ................................................................................................................... 16 SECTION 3: 2011 EVIDENCE-BASED HOSPITAL REFERRAL (EBHR) LEAP ............................. 17 WHAT’S NEW IN THE 2011 SURVEY ......................................................................................................... 17 CHANGE SUMMARY SINCE RELEASE ........................................................................................................ 17 EBHR REPORTING TIME PERIODS .......................................................................................................... 18 EBHR GENERAL INFORMATION .............................................................................................................. 20 EBHR Frequently Asked Questions (FAQs) ..................................................................................... 20 General Questions .......................................................................................................................................... 20 Process Measures............................................................................................................................................ 21 EBHR Scoring Algorithm ................................................................................................................... 22 Quality Score (General) .................................................................................................................................. 22 Quality Score (Survival Predictor) ................................................................................................................. 23 CABG MEASURE REFERENCES ............................................................................................................... 24 CABG Volume: Survey p.16 .............................................................................................................. 24 Q.1: All patients undergoing procedure ......................................................................................................... 24 Q.2: Patients with an isolated CABG procedure ........................................................................................... 25 CABG Outcomes Specifications: Survey p.16 .................................................................................. 26 Q. 4 - 7: Instructions for National Performance Measurement Reporting ................................................... 26 General State Instructions (For hospitals in CA, MA, NJ, NY and PA only) .............................................. 26 State Specific Instructions ............................................................................................................................. 27 Instructions for Regional Registries .............................................................................................................. 29 CABG Process Measure Specifications: Survey p.18 ...................................................................... 30 CABG Resource Utilization Specifications: Survey p.19 ................................................................ 39 Isolated CABG Case Count ............................................................................................................................ 39 Readmission Rate ........................................................................................................................................... 41 Geometric Mean Length of Stay .................................................................................................................... 42 CABG Case Counts by Risk Factor ................................................................................................................ 44 CABG Risk Factor Definitions ....................................................................................................................... 44 CABG Frequently Asked Questions (FAQs) ..................................................................................... 46 Outcome Measures ......................................................................................................................................... 46 Process Measures............................................................................................................................................ 46 CABG Scoring Algorithm ................................................................................................................... 48 Quality Score................................................................................................................................................... 48 Resource Utilization Score ............................................................................................................................. 48 Overall Efficiency Score (also applied to PCI, AMI and Pneumonia) .......................................................... 50 December 13, 2011 v5.3.4 Page 2 2011 Leapfrog Hospital Survey Reference Book Table of Contents PCI MEASURE REFERENCES ................................................................................................................... 52 PCI Volume: Survey p.20 .................................................................................................................. 52 Q.1: All patients (inpatients and outpatients)undergoing PCI procedure ................................................... 52 Q.2: All inpatients undergoing the procedure ............................................................................................... 53 PCI Outcomes Specifications: Survey p.20 ...................................................................................... 53 Q. 4-7: Instructions for National Performance Measurement Reporting ..................................................... 53 General State Instructions (For hospitals in MA and NY only) ................................................................... 53 State Specific Instructions ............................................................................................................................. 54 Instructions for Regional Registries .............................................................................................................. 55 PCI Process Measure Specifications: Survey p.22 .......................................................................... 56 PCI Resource Utilization Specifications: Survey p.23 .................................................................... 58 PCI Case Count............................................................................................................................................... 58 Readmission Rate ........................................................................................................................................... 58 Geometric Mean Length of Stay .................................................................................................................... 58 PCI Case Counts by Risk Factor .................................................................................................................... 58 PCI Risk Factor Definitions ........................................................................................................................... 59 PCI Frequently Asked Questions (FAQs) ......................................................................................... 62 PCI Scoring Algorithm ....................................................................................................................... 63 Quality Score................................................................................................................................................... 63 Resource Utilization Score ............................................................................................................................. 63 Overall Efficiency Score ................................................................................................................................. 63 AVR MEASURE REFERENCES .................................................................................................................. 65 AVR Volume Standard: Survey p.24 ................................................................................................ 65 Q.1: All patients undergoing procedure ......................................................................................................... 65 AVR Outcomes Specifications: Survey p.24 ..................................................................................... 66 Q. 3 - 6: Instructions for National Performance Measurement Reporting ................................................... 66 AVR Scoring Algorithm ...................................................................................................................... 66 Quality Score................................................................................................................................................... 66 AAA MEASURE REFERENCES .................................................................................................................. 68 AAA Volume Standard: Survey p.26 ................................................................................................ 68 Q.1: All patients undergoing procedure ......................................................................................................... 68 Q.2: Patients with an unruptured AAA procedure........................................................................................ 68 AAA Process Measure Specifications: Survey p.27 ......................................................................... 69 AAA Frequently Asked Questions (FAQs) ........................................................................................ 70 Process Measures............................................................................................................................................ 70 AAA Scoring Algorithm ...................................................................................................................... 70 Quality Score................................................................................................................................................... 70 PANCREATECTOMY MEASURE REFERENCES............................................................................................ 72 Pancreatectomy Volume Standard: Survey p.28 ............................................................................. 72 Q.1: All patients undergoing procedure ......................................................................................................... 72 Q.2: Select patients in Question #1 with a diagnosis of duodenal, biliary, or pancreatic cancer ................ 73 Pancreatectomy Frequently Asked Questions (FAQs) ..................................................................... 73 Pancreatectomy Scoring Algorithm................................................................................................... 73 Quality Score................................................................................................................................................... 73 ESOPHAGECTOMY MEASURE REFERENCES ............................................................................................. 75 Esophagectomy Volume Standard: Survey p.29.............................................................................. 75 Q.1: All patients undergoing procedure ......................................................................................................... 75 Q.2: Select patients in Question #1 with a diagnosis of esophageal cancer ................................................. 75 Esophagectomy Frequently Asked Questions (FAQs) ..................................................................... 76 Esophagectomy Scoring Algorithm ................................................................................................... 76 Quality Score................................................................................................................................................... 76 BARIATRIC SURGERY MEASURE REFERENCES......................................................................................... 78 Bariatric Surgery Volume Standard: Survey p.30 .......................................................................... 78 Bariatric Surgery Frequently Asked Questions (FAQs) .................................................................. 80 Bariatric Surgery Scoring Algorithm ................................................................................................ 80 HIGH-RISK DELIVERIES MEASURE REFERENCES .................................................................................... 82 December 13, 2011 v5.3.4 Page 3 2011 Leapfrog Hospital Survey Reference Book Table of Contents High-Risk Deliveries Volume Standard: Survey p.31 ..................................................................... 82 High-Risk Deliveries Process Measure Specifications: Survey p.32 .............................................. 83 High-Risk Deliveries Frequently Asked Questions (FAQs)............................................................. 84 General Questions .......................................................................................................................................... 84 Process Measures............................................................................................................................................ 84 High-Risk Deliveries Scoring Algorithm .......................................................................................... 85 SECTION 4: 2011 COMMON ACUTE CONDITIONS (CAC) ............................................................ 87 WHAT’S NEW IN THE 2011 SURVEY ......................................................................................................... 87 CHANGE SUMMARY SINCE RELEASE ........................................................................................................ 87 CAC REPORTING TIME PERIODS ............................................................................................................. 88 AMI MEASURES REFERENCES................................................................................................................. 89 AMI Volume Standard: Survey p.34 ................................................................................................ 89 Q.1: All inpatient discharges with a principal diagnosis of AMI .................................................................. 89 AMI Process Measure Specifications: Survey p.34 ......................................................................... 90 AMI Resource Utilization Specifications: Survey p.35 ................................................................... 96 AMI Case Count.............................................................................................................................................. 96 AMI Readmission Rate ................................................................................................................................... 97 AMI Geometric Mean Length of Stay ............................................................................................................ 97 AMI Case Counts by Risk Factor ................................................................................................................... 97 AMI Risk Factor Definitions .......................................................................................................................... 97 AMI and Pneumonia Scoring Algorithm ........................................................................................... 99 Quality Score................................................................................................................................................... 99 Resource Utilization Score ........................................................................................................................... 102 Overall Efficiency Score ............................................................................................................................... 102 PNEUMONIA MEASURES REFERENCES .................................................................................................. 104 Pneumonia Volume Standard: Survey p.37 ................................................................................... 104 Pneumonia Process Measure Specifications: Survey p.37 ............................................................ 106 Pneumonia Resource Utilization Specifications: Survey p.38 ...................................................... 114 Pneumonia Case Count ................................................................................................................................ 114 Pneumonia Readmission Rate ..................................................................................................................... 115 Pneumonia Geometric Mean Length of Stay............................................................................................... 115 See CABG section, p.42 Rate ....................................................................................................................... 115 Pneumonia Geometric Mean Length of Stay.................................................... Error! Bookmark not defined. Pneumonia Case Counts by Risk Factor ..................................................................................................... 115 Pneumonia Risk Factor Definitions ............................................................................................................. 115 NORMAL DELIVERIES MEASURES REFERENCES .................................................................................... 118 Normal Deliveries Volume Standard: Survey p.40 ....................................................................... 118 Normal Deliveries Outcome Measure Specifications: Survey p.40 .............................................. 118 Normal Deliveries Process Measures Specifications: Survey p.41 .............................................. 122 Normal Deliveries Frequently Asked Questions (FAQs) ............................................................... 123 Normal Deliveries Scoring Algorithm ............................................................................................. 124 SECTION 5: 2011 ICU PHYSICIAN STAFFING (IPS) LEAP ......................................................... 126 WHAT’S NEW IN THE 2011 SURVEY ....................................................................................................... 126 CHANGE SUMMARY SINCE RELEASE ...................................................................................................... 126 IPS FREQUENTLY ASKED QUESTIONS (FAQS) ...................................................................................... 126 IPS SCORING ALGORITHM ..................................................................................................................... 129 SECTION 6: 2011 LEAPFROG SAFE PRACTICES SCORE (SPS) ................................................. 131 WHAT’S NEW IN THE 2011 SURVEY ....................................................................................................... 131 CHANGE SUMMARY SINCE RELEASE ...................................................................................................... 131 SPS FREQUENTLY ASKED QUESTIONS (FAQS) ..................................................................................... 132 SPS SCORING ALGORITHM .................................................................................................................... 137 SECTION 7: MANAGING SERIOUS ERRORS ............................................................................... 141 December 13, 2011 v5.3.4 Page 4 2011 Leapfrog Hospital Survey Reference Book Table of Contents WHAT’S NEW IN THE 2011 SURVEY ....................................................................................................... 141 CHANGE SUMMARY SINCE RELEASE ...................................................................................................... 141 NEVER EVENTS ...................................................................................................................................... 142 Never Events Frequently Asked Questions (FAQs) ....................................................................... 142 Never Events Scoring Algorithm ..................................................................................................... 144 HAC REPORTING TIME PERIODS ........................................................................................................... 145 HAC-1: CENTRAL LINE ASSOCIATED BLOOD STREAM INFECTIONS ...................................................... 145 HAC-1 (CLABSI) Specifications: Survey p.73 ............................................................................... 145 HAC-1 (CLABSI) Scoring Algorithm............................................................................................... 148 Summary Score ............................................................................................................................................. 148 Public Reporting ........................................................................................................................................... 150 HAC-2: HOSPITAL-ACQUIRED PRESSURE ULCER.................................................................................. 151 HAC-2 (Pressure Ulcer) Specifications: Survey p.75 .................................................................... 151 HAC-3: HOSPITAL-ACQUIRED INJURIES ............................................................................................... 153 HAC-3 (Injuries) Specifications: Survey p.76 ................................................................................ 153 HAC-2 (Pressure Ulcer) and HAC-3 (Injuries) Frequently Asked Questions (FAQs) ................. 154 HAC-2 (Pressure Ulcer) and HAC-3 (Injuries) Scoring Algorithm ............................................... 154 SECTION 8: SMOOTH PATIENT SCHEDULING .......................................................................... 156 WHAT’S NEW IN THE 2011 SURVEY ....................................................................................................... 156 CHANGE SUMMARY SINCE RELEASE ...................................................................................................... 156 SMOOTH PATIENT SCHEDULING SPECIFICATIONS ................................................................................. 157 SMOOTH PATIENT SCHEDULING FREQUENTLY ASKED QUESTIONS (FAQS) ......................................... 157 SMOOTH PATIENT SCHEDULING SCORING ALGORITHM......................................................................... 159 SECTION 9: PATIENT EXPERIENCE OF CARE ............................................................................ 161 WHAT’S NEW IN THE 2011 SURVEY ....................................................................................................... 161 CHANGE SUMMARY SINCE RELEASE ...................................................................................................... 161 HCAHPS BUNDLE SPECIFICATIONS ..................................................................................................... 162 HCAHPS BUNDLE FREQUENTLY ASKED QUESTIONS (FAQS) .............................................................. 162 HCAHPS BUNDLE SCORING ALGORITHM ............................................................................................. 163 Note: “Survey P. XX” refers to the page number(s) in the Leapfrog Hospital Survey December 13, 2011 v5.3.4 Page 5 2011 Leapfrog Hospital Survey Reference Book Survey Overview and Section 1: Basic Hospital Information Survey Overview and Section 1: Basic Hospital Information What’s New in the 2011 Survey 1. Only the hospital’s organizational and contact information from the 2010 survey is retained in the online survey. Review answers in the first section of the survey and update as needed, paying particular attention to hospital name and contact person. Hospitals are required to review, update, affirm and submit their survey responses by June 30, 2011. After that date, Leapfrog will no longer report results based on 2010 surveys submitted prior to March 28, 2011. 2. The Leapfrog Group will continue to conduct desk reviews of hospitals’ survey responses in a similar fashion as has been done in previous survey cycles (For details on the desk review process, see: http://www.leapfroggroup.org/media/file/2011SurveyResponseReviewProcess.pdf). In addition to the desk reviews, in 2010, Leapfrog began requesting randomly selected hospitals submit documentation related to their submitted responses. Given the recent use of the Leapfrog Hospital Survey data by high-visibility data licensees, we do encourage hospitals to be extra careful in ensuring their survey responses are accurate. As a reminder, all quantitative numbers entered in response fields are considered numerical values; there are no opportunities to enter placeholders (0) or codes for missing data (9999) in the Leapfrog Hospital Survey. 3. The research community has requested we add a hospital’s Medicare Provider Number to our databases for easier linkages. A field has been added in the Basic Hospital Information section for hospital’s to provide their Medicare Provider Number. 4. Hospitals are asked to optionally provide a contact in their Community Relations department for any marketing and press coverage inquires related to your hospital’s performance on the survey. 5. Hospitals that submit a Leapfrog Hospital Survey by the June 30, 2011 first reporting period deadline will receive a free Leapfrog Hospital Recognition Program (LHRP) Summary Report. LHRP Summary Reports illustrate how your hospital compares to others in the state and the nation in quality, resource use, and efficiency. The reports are generated by applying the LHRP Scoring Methodology to 2011 Leapfrog Hospital Survey responses. The LHRP Summary Reports are mailed to the hospital CEO provided by your hospital in the demographics section of the survey. You can obtain more information about LHRP Reports, the LHRP Scoring Methodology, and more detailed performance reports at www.leapfroggroup.org/lhrpreports. In some hospital markets, health care payors have licensed the Leapfrog Hospital Recognition Program and offer further recognition and rewards to hospitals that participate in the Leapfrog Survey. To be eligible for recognition or rewards in these hospital markets, hospitals must submit a survey by June 30, 2011 and an updated survey between November 1,, 2011 and December 31, 2011. For questions or more information, please contact info@leapfroggroup.org. 6. Any changes made to the measure specifications in the middle of the survey cycle will be reflected in the Leapfrog Hospital Survey Reference Book, under the Change Summary header, for each impacted survey section. In addition, the updates to the specifications will be highlighted in yellow. If the changes are substantial, we will e-mail the survey contact your hospital indicated in the demographic section of the survey. If the notification is sent before your hospital submits a 2011 Leapfrog Hospital Survey, the e-mail will go to the survey contact provided in the last survey submitted in the 2010 survey cycle. December 13, 2011 v5.3.4 Page 6 2011 Leapfrog Hospital Survey Reference Book Survey Overview and Section 1: Basic Hospital Information Change Summary since Release None Frequently Asked Questions (FAQs) Development of Survey 1. How was this hospital survey developed? This hospital survey is based on a set of hospital patient safety practices; including those that were the initial focus of The Leapfrog Group’s efforts to promote patient safety. The Leapfrog Group originally developed these safety practices, or Leaps, through an extensive literature review and with input from national subject matter experts and quality researchers, in partnership with National Committee for Quality Assurance (NCQA), The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), Agency for Healthcare Research and Quality (AHRQ), National Quality Forum (NQF) and large national purchasers. The fourth Leap developed with the Texas Medical Institute of Technology (TMIT) addresses the updated safe practices which were again endorsed by NQF; these national standards have been carefully harmonized across TJC, CMS, AHRQ, the Institute for Healthcare Improvement (IHI), and AHRQ initiatives in collaboration with each of these organizations. In addition, hospital industry associations and individual hospital representatives provided input to this most recent survey. The final Web survey reflects the best thinking across the industry on how to gather information about these issues and the latest research regarding adoption of safe practices. Process for Completing the Survey 2. Who should be involved in the process of completing the survey? This survey requires a variety of information crossing hospital units, and as a result one person may not have all the information readily available. We recommend that you print a hard copy of it, review it, and then assign the survey completion to others in your organization as appropriate. This should include someone from your quality management area who regularly compiles data about your hospital, someone with the ability to query your hospital’s administrative data systems, as well as representatives from your information technology group or medical staff. Before you can complete Section 6: NQF Safe Practices, you should order a copy of the full National Quality Forum’s Safe Practices for Better Healthcare 2010 Update: A Consensus Report using the link on the home page of the online survey. This is an important reference you will definitely need to complete that section. Depending on the number of sections of the survey that are applicable to your hospital, the time required to complete the survey will vary. Hospitals that piloted the survey and completed all sections of the survey suggested it might take anywhere from four to six days to gather these data depending on the number of people involved in collecting the data and the ease of access to information for calculating the number of procedures. Once the data have been collected, the CEO or his/her designated respondent(s) can complete the survey online, with answers in hand, typically in less than 90 minutes. 3. What types of hospitals should complete the survey? Acute-care, short-term general and children’s hospitals should complete the survey. The survey was not designed for rehabilitation or psychiatric hospitals, for long-term care facilities, or for hospitals that operate as units of other institutions, e.g., prison hospitals. Some of the NQF Safe Practices do not apply to all hospitals. This can be indicated in the hospital’s survey responses. December 13, 2011 v5.3.4 Page 7 2011 Leapfrog Hospital Survey Reference Book Survey Overview and Section 1: Basic Hospital Information The Evidence-based Hospital Referral (EBHR) leap is applicable to rural hospitals to the extent those services are offered (electively for EBHR) at the hospital. This can also be indicated in the survey. Rural hospitals are welcome to respond to the survey sections dealing with Computer Physician Order Entry (CPOE) and ICU Physician Staffing (IPS) leaps. Critical Access Hospitals should read the instructions at the beginning of section 7 – Managing Serious Errors – and section 9 – Patient Experience of Care - to understand which measures in these two sections are applicable to their hospital. 4. Do any of Leapfrog safety practices apply to children’s hospitals? Yes. Computer physician order entry (CPOE) and most of the NQF Safe Practices apply to all children’s hospitals. The ICU Physician Staffing (IPS) leap applies to pediatric ICUs. Leapfrog’s Never Events policy, rates of central line associated bloodstream infections (CLABSI), and smoothing patient flow also apply to pediatric hospitals. The recently updated NQF Safe Practices for Better Healthcare report cited above provides specific reference to children’s hospitals for every practice. 5. In previous versions of the survey, NICUs in Children’s Hospitals reported on their census. As a children’s hospital, can we report the number of very low birth-weight babies that we treated? No, unless the mother delivered her very low birth-weight (VLBW) baby in your facility. The Evidence-based Hospital Referral (EBHR) measure is specifically for high-risk delivery of babies considered to be in the VLBW category. Previous versions of the survey allowed NICUs located in free standing Children’s Hospitals to submit information on census irrespective of mother’s delivery status. In addition, hospitals must meet a volume count of VLBW babies born and treated in their facility; this change from census to volume count of VLBW infants born and treated in the NICU is based on the most current research. 6. What if my hospital name is different from the name that appears on the survey? When completing the survey, right at the start you will have an opportunity to edit your hospital name if the name that appears is incorrect. 7. What should I do if my hospital is part of a multi-hospital system? Can multi-hospital systems fill out just one survey for all of the hospitals in the system? If your hospital is part of a multi-hospital healthcare system, you will need to complete the survey for each individual hospital within the system. Variations in outcomes exist even among hospitals within the same health care system. Research demonstrates that for Evidence-based Hospital Referral (EBHR), ICU Physician Staffing (IPS), and Computerized Physician Order Entry (CPOE) systems, large performance variations are demonstrated between hospitals that have these practices in place and those that do not. In addition, if a multi-hospital healthcare system reported as one entity and there are real differences in which hospitals have CPOE and IPS or perform high risk procedures, consumers may be misled into thinking that the same patient safety practices are in place in all facilities. Even in cases where hospitals’ surgical teams or individual surgeons work at more than one facility in the hospital system or where the multi-hospital healthcare systems have the same quality management policies and procedures, individual hospitals must report separately. If a hospital system has two or more inpatient units which operate on separate campuses, i.e., are not co-located or physically adjacent, they should be identified as separate hospitals for purposes of the survey. Even if they are co-located, they should not necessarily report as one hospital. A common medical staff is not sufficient reason to consider the hospital as one, since separate operating units at separate facilities are likely to have different surgical teams, different experience, and different outcomes. Hospitals may also occasionally indicate that they are known in the community (or their marketing objective is to create consumer recognition) at the hospital system level. Others have claimed that “the physician makes the choice about which hospital unit is most appropriate given the December 13, 2011 v5.3.4 Page 8 2011 Leapfrog Hospital Survey Reference Book Survey Overview and Section 1: Basic Hospital Information patient’s circumstances”. These are insufficient reasons to treat multiple units as one hospital. Since the CPOE and IPS Leaps are applied on an all-or-nothing basis, there is little reason to combine multiple units of a system. If all units meet the standard, then each of them does. For EBHR procedures/conditions: If services for an EBHR-related treatment are consolidated and offered at only one unit, then that unit should and would be the unit where patients are referred within the system and should be identified as such to consumers. If those services are offered at multiple units, the unit-specific experience and outcomes at each unit are highly relevant and should be publicly reported by Leapfrog. The test for whether a hospital is one or multiple units should be from the eyes of the consumer. Public results from The Leapfrog Hospital Survey can help consumers make more informed hospital choices. They should have the information that permits them to participate knowledgeably in the selection of the hospital unit to which they are referred. See the Leapfrog policy at http://www.leapfroggroup.org/media/file/Leapfrog-Survey_Reporting_Policy.pdf. 8. But all units in our multi-hospital share the same license and Medicare Provider Number. How can we report as separate hospitals? Even though hospitals are identified in The Leapfrog Hospital Survey based on their Medicare Provider Number (MPN), a shared MPN is not a sufficient reason for reporting as one hospital in the Leapfrog Hospital Survey. Hospitals that share a common MPN, do so because of joint billing practices which are not relevant to the survey. The Survey Help Desk can issue additional Leapfrog-specific MPNs to distinguish these hospitals where appropriate. 9. How frequently should my hospital respond to this survey? Throughout the year, hospitals should resubmit their responses if and when their status changes with regard to any of the questions. This will ensure that hospitals’ most current status is accurately reported to The Leapfrog Group and in the results it publishes. The Leapfrog Group revises the hospital survey on a yearly schedule designed to coincide with most employers’ health care benefits enrollment periods and pay-for-performance reporting. We are committed to depicting your current patient safety improvement efforts accurately to consumers and purchasers, maintaining current information, and keeping our patient safety recommendations up to date based on continuous input from national experts. Annual survey revisions are planned for release each April. All publicly reported results will be replaced in early July with results based on new surveys submitted through June 30. Public results will be updated monthly thereafter, approximately the fifth calendar day of each month, based on surveys (re)submitted through the end of the previous month. 10. How do I get a security code to complete the online survey? If your hospital is one of the Regional Roll-Out areas of the U.S., the security code needed to complete the survey online should have been sent to your hospital’s CEO by the Regional RollOut organization. See the listing of regions on the home page of the online survey and use the link to determine if your hospital is in one of those regions. If so, call the contact for your region indicated there; he/she can tell you where the security code was sent or send another copy of the code to your hospital’s CEO. Your hospital CEO may have authorized the Help Desk to email a security code to the CEO or directly to a delegate. Check with the regional contact to determine if so. Use the code request form online to have your CEO make this delegation. If your hospital is not in one of the roll-out areas defined there, use the link on the home page of the online survey to request a security code and follow the instructions there. 11. I want to submit written comments with the survey. How do I do that? We do not collect free-form text comments in the online survey. Hospitals are encouraged to provide this additional information on their hospital Web site to inform consumers about their December 13, 2011 v5.3.4 Page 9 2011 Leapfrog Hospital Survey Reference Book Survey Overview and Section 1: Basic Hospital Information efforts in improving patient safety. Several hospitals have welcomed our suggestion that they consider developing patient safety, or even Leapfrog-specific, content on selected pages at their Web site, then entering the URL pointing directly to that page in the Organizational Information section of the online survey. Consumers viewing the public results of a hospital’s survey responses are linked to that page when they click on the little green “i’ next to the hospital’s name on the public site. Intended Use of Hospital Responses 12. What does The Leapfrog Group intend to do with the hospital responses to this survey? Leapfrog purchasers agree to use the survey responses to: (1) educate and inform enrollees about patient safety and the importance of comparing provider progress and plans regarding Leapfrog’s safety practices; and, (2) recognize and reward providers for their progress and plans to implement the practices. This means that purchasers will share the survey responses with their enrollees. It also means that purchasers will use the survey results in their contracting negotiations with plans and providers and to determine strategies for rewarding and recognizing providers who meet Leapfrog’s safety practices. In addition, The Leapfrog Group will make all hospital responses available to the public through various channels. 13. How will purchasers educate and inform their enrollees about the survey results? Leapfrog purchasers plan to educate and inform enrollees about medical errors and the importance of considering the Leapfrog safety practices in choosing a hospital. The Leapfrog Group continues to work on enrollee communications materials that will include these broader messages, as well as hospital-specific information based on the hospital responses to this survey. 14. How will purchasers use the survey results in discussions with plans and providers? Leapfrog purchasers and their health plans will use the survey results to educate and inform their enrollees and members about local hospitals’ status vis à vis the Leapfrog safety practices, including designating in their provider directories which hospitals meet the standards. Many Leapfrog purchasers will also ask their health plans to help the hospitals in their networks work toward meeting the standards. In addition, Leapfrog purchasers will use the survey results to determine which hospitals to recognize and reward for meeting the safety practices, and which hospitals to encourage to work toward doing so. 15. I submitted my survey. Why doesn’t the public site reflect results of my submission? Results from surveys submitted (or re-submitted) by hospitals as of the last business day of each month are released monthly by Leapfrog on its public site (www.leapfroggroup.org/cp) typically by the fifth calendar day of the following month, from July through April. (No updates occur in May and June while a new annual update of the survey is first fielded; the initial July update may be after the fifth calendar day of the month and replaces all prior results). Other vendors that license the Leapfrog data update their results shortly after that. Check the public site for the date through which results have been updated. If you completed a survey prior to the end of month and results do not appear on the public site the next month, make sure you submitted the survey or the revised survey. A number of hospitals have completed the survey but not clicked the Submit Survey at the bottom of the main page to release the original or revised survey to Leapfrog. To verify the date/time and responses of the last survey you submitted, log-on to the online survey with your security code and from the “Survey Menu” choose View/Print Last Submitted Survey. If the date/time and answers are from an earlier submission, you did not submit your revised survey. December 13, 2011 v5.3.4 Page 10 2011 Leapfrog Hospital Survey Reference Book Survey Overview and Section 1: Basic Hospital Information Regional Roll-Out of Survey 16. How is Leapfrog’s initiative being rolled out? The Leapfrog Group’s efforts are national, but focused on a select set of regions around the country. The “Regional Roll-Outs” are led by healthcare purchasers in healthcare markets where there is significant Leapfrog purchaser participation, and where market characteristics are favorable for turning Leapfrog from a purchaser-driven movement to a community-wide collaboration, inviting the participation of purchasers, hospitals, health plans, physicians, unions, consumer groups, and others. The goal of these Roll-Outs is to demonstrate that the Leapfrog action plan can lead to a higher proportion of hospital admissions occurring at hospitals with the appropriate Leapfrog safety practices in place. At the same time as purchasers work together regionally to implement Leapfrog’s action plan through designated Roll-Outs, Leapfrog purchasers in other parts of the country will work individually and with others to begin implementing the Leapfrog initiative and work toward fullscale regional implementations in their particular part of the country. Hospitals around the country are invited to complete the survey and share their performance with their community, regardless of whether or not they are located in a Leapfrog-supported region. The survey is available to all hospitals via the Web. 17. Who is rolling out the survey in which geographic regions? The Leapfrog Group has thus far focused on forty-two “Regional Roll-Out” areas. The geographic regions are defined, and periodically updated, on the ‘Get a Security Code’ page of the online survey. The list of the purchaser or purchaser group leading the effort in each of the regions can be found at: https://www.leapfroghospitalsurvey.org/code_request/contacts 18. Whom should I contact to discuss the rollout of this survey in my region or other regionspecific issues? See the list of roll-out regions on the ‘Get a Security Code’ page of the online survey and use the link to find the name and number of the local contact(s) for your region. Leapfrog Hospital Recognition Program 19. What is the relationship between the Leapfrog Hospital Survey and the Leapfrog Hospital Recognition Program (LHRP)? The Leapfrog Hospital Recognition Program is a hospital pay-for-performance program which, effective with the 2008 survey, relies solely on data collected through the Leapfrog Hospital Survey. Additional data collection is no longer required to participate in the program. Since the Leapfrog Hospital Survey is the now the sole data collection instrument, participation in the LHRP is greatly simplified. 20. How does a hospital participate in the Leapfrog Hospital Recognition Program? An employer or health plan must license the program from The Leapfrog Group and invite your hospital to participate. The LHRP is currently being implemented in New Jersey by Horizon Blue Cross Blue Shield of New Jersey; it is also being piloted by Aetna with certain hospitals in the Seattle region. If your hospital is interested in participating in this program, we encourage you to talk to employers and health plans in your market. 21. If my hospital participates in the LHRP, what data need to be submitted, and how do I submit the data? Hospitals participating in the LHRP must complete the Leapfrog Hospital Survey and submit their data through Leapfrog’s secure survey web site TWICE during the annual survey cycle. The Leapfrog Hospital Survey collects data that address overall hospital quality (e.g., Computerized December 13, 2011 v5.3.4 Page 11 2011 Leapfrog Hospital Survey Reference Book Survey Overview and Section 1: Basic Hospital Information Physician Order Entry, Intensivist Staffing, and Safe Practices) as well as quality within specific clinical areas (e.g., Acute Myocardial Infarction, Pneumonia, and Coronary Artery Bypass Graft). Efficiency data is also collected through the Leapfrog Hospital Survey. The survey collects all the data required of LHRP-participating hospitals. If you are a LHRP-participating hospital, it is critical that you complete the Leapfrog Hospital Survey by the requisite deadlines. 22. What is the data submission timeline for hospitals participating in the rewards program? LHRP requires submission of a Leapfrog Hospital Survey twice during the annual survey cycle. A current survey must be submitted by June 30th. An updated survey must be submitted between November 1st and December 31st. For full LHRP details, please see: http://www.leapfroggroup.org/for_hospitals/fh-incentives_and_rewards/hosp_rewards _prog. Please note that to qualify for rewards from the health plan and/or employer implementing the program in your region, your hospital must submit data by both deadlines. 23. Is it true that hospitals no longer need to use a Leapfrog-approved core measure vendor in order to participate in the rewards program? Yes. The revisions to the Leapfrog Hospital Survey and to the rewards program eliminate the requirement for core measure data vendors to participate. 24. How do hospitals submit efficiency information without relying on their core measure vendor? In the past, participating in the LHRP required core measure vendors to report case-specific data for the efficiency measures and for the models used to risk-adjust these measures. The process has been simplified to enable hospitals to report the required data for the efficiency measures and risk-adjustment models on their own through the survey. For certain clinical areas, hospitals will now self-report aggregated patient data (case counts of discharges and associated risk factors), which hospitals can obtain from easily accessed administrative data sources and do not require chart abstraction. After this information is submitted through the survey, risk-adjustment methodology will be applied by Leapfrog. 25. How do hospitals use their core measure data to report to the Leapfrog Hospital Survey? Responses can and should be based on the same data reported to Joint Commission for National Hospital Quality Measures or to CMS for Hospital Quality Measures, as reported and accepted by those organizations. Leapfrog will only need the total denominator and total numerator for the four quarters of the given reporting period. Hospitals that do NOT participate in the Joint Commission or CMS initiatives will still be able to report these process measures. Leapfrog publishes specifications to allow hospitals to measure themselves. 26. Around which areas does the LHRP evaluate and reward hospitals? The LHRP evaluates hospital performance across all of the quality and resource utilization measures captured in the Leapfrog Hospital Survey. This includes general quality initiatives such as CPOE and IPS, along with clinical areas such as CABG, PCI, AMI, and Pneumonia. 27. How are hospitals evaluated in the LHRP using the Leapfrog Hospital Survey measures? The quality and resource utilization measures are weighted and rolled up into an overall efficiency score which is used to determine recognition and rewards levels. The quality measures account for 65% of the overall efficiency score and the resource utilization measures account for 35% of the overall efficiency score. More scoring details on the LHRP can be found at: http://www.leapfroggroup.org/media/file/LHRP-Hosp_Scoring_System.pdf 28. Does the LHRP reward top performing hospitals, hospitals which show improvement, or both? A hospital’s overall efficiency score, a weighted combination of quality and resource utilization measures, determines its performance category—Attainment or Improvement. These performance categories contain different recognition and rewards types as determined by the December 13, 2011 v5.3.4 Page 12 2011 Leapfrog Hospital Survey Reference Book Survey Overview and Section 1: Basic Hospital Information local payer, typically in collaboration with participating hospitals. Below are the typical rewards options that payers offer in the LHRP: Attainment Category December 13, 2011 v5.3.4 Contract rate adjustment Patient shift Public recognition Pre-set dollar amount Improvement Category Pre-set dollar amount Shared savings dollar amount Contract rate adjustment Page 13 2011 Leapfrog Hospital Survey Reference Book Section 2: CPOE Section 2: 2011 Computerized Physician Order Entry (CPOE) Leap What’s New in the 2011 Survey 1. An updated version of the CPOE Evaluation Tool has been introduced. Version 2.0 of the CPOE Evaluation Tool includes both new simulated patients and problem orders. The updates included in v2.0 address many of the comments hospitals have provided to Leapfrog and the Tool developers over the last two years. Change Summary since Release None. If substantive changes are made to this section of the survey after release on April 1, they will be documented in this Change Summary section. CPOE Frequently Asked Questions (FAQs) 1. What is the definition of “functioning” CPOE? Functioning means only that a CPOE system (real-time intercept of potentially problematic physician orders) is currently operational in any inpatient unit in the hospital. It does not imply that the Leapfrog standards are fully met. 2. Is there a common vision of how CPOE should look (e.g., GUI interface, connectivity to hand-held devices, etc.)? No. The Leapfrog Group is interested in promoting the use of CPOE systems that are effective at preventing serious medication errors, but does not specify a comprehensive set of specifications. The Leapfrog Group uses in the survey a CPOE evaluation methodology developed by First Consulting Group and the Institute for Safe Medication Practices, with ongoing updates funded by the Agency for Healthcare Research and Quality (AHRQ); it provides hospitals with a tool to test the effectiveness of their CPOE system implementation. 3. How do hospitals access the CPOE Evaluation Tool? Hospitals completing the survey and indicating in Section 2, question 1, that they have a functioning CPOE system in at least one inpatient unit of the hospital will be eligible to access the CPOE Evaluation Tool. After they complete the CPOE section of the survey and submit the survey, they should go to the home page of the online survey site to access the CPOE Evaluation Tool. When they complete the evaluation, their survey results will be adjusted by Leapfrog to reflect their performance on the tool. Once the evaluation is complete, hospitals will need to come back into the survey and complete any uncompleted sections of the survey, or they will receive a score of “Declined to Respond” for those sections. 4. Does a pharmacy system that catches prescribing errors like potential interactions, dosing errors, etc. qualify as a CPOE? I.e. (a) physician dictates or writes order;(b) nurse or unit clerk may transcribe order but then sends order to pharmacy; (c) order entered into pharmacy system after received in the pharmacy; (d) system alerts someone in pharmacy if potential problem and pharmacy calls prescriber? No. This does not qualify as CPOE. In fact, the very large favorable impact documented at the Brigham and Women’s hospital was achieved when CPOE replaced a prior electronic prescribing December 13, 2011 v5.3.4 Page 14 2011 Leapfrog Hospital Survey Reference Book Section 2: CPOE system identical to the pharmacy order entry systems which the inquirer is describing. While it is very important to eliminate hand-written prescriptions, it is also important to have in place decision-support. 5. What level of feedback will the CPOE Evaluation Tool provide our hospital about our CPOE system? Hospitals that complete the CPOE Evaluation Tool will be provided with feedback on those scenarios that include a potentially fatal order that their CPOE system did not correctly alert the prescriber. Due to the costs associated with developing the patients and orders for the tool, the database of orders and patients is limited. Therefore, revealing all of the incorrect or missed alerts would provide hospitals that have taken the tool before a potential advantage over hospitals with recent CPOE implementations. December 13, 2011 v5.3.4 Page 15 2011 Leapfrog Hospital Survey Reference Book Section 2: CPOE CPOE Scoring Algorithm Score on CPOE Evaluation Tool Fully Implemented Good Progress in Implementing Good Early Stage Effort Completed The Evaluation Incomplete Evaluation (Failed deception analysis) -orDid not complete an evaluation Fully Meets Standards Fully Meets Standards Substantial Progress Substantial Progress Willing to Report 50-74% of all inpatient medication orders entered through CPOE System Substantial Progress Substantial Progress Substantial Progress Some Progress Willing to Report 25-49% of all inpatient medication orders entered through CPOE System Substantial Progress Some Progress Some Progress Some Progress Willing to Report Some Progress Some Progress Willing to Report Willing to Report Willing to Report Implementation Status 75% or greater of all inpatient medication orders entered through CPOE System CPOE implemented at least one inpatient unit but <25% of all inpatient medication orders entered through CPOE System CPOE not implemented in at least one inpatient unit Can not take CPOE Evaluation Tool; Will receive score of “Willing to Report” Declined to respond: The hospital did not respond to this section of the survey, or the hospital was asked to complete the survey but has not submitted one. Response not required: Hospital not targeted for reporting on this Leap. December 13, 2011 v5.3.4 Page 16 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Section 3: 2011 Evidence-Based Hospital Referral (EBHR) Leap What’s New in the 2011 Survey In the EBHR section 3, the following changes have been made: 1. The current three process measures for percutaneous coronary interventions (PCI) have been replaced with a single process measure – median door-to-balloon time (CMS/Joint Commission measure AMI-8). A hospital will need to report a median time of 60 minutes or less to receive credit for having good processes of care. 2. Leapfrog has shifted its preference for cardiac surgery outcome reporting from state reports to national performance measurement systems, when available. Leapfrog’s preference for the 2011 survey will be for hospitals to report their risk-adjusted mortality rates from national registry data – either the Society of Thoracic Surgeons (STS) or the American College of Cardiology’s National Cardiovascular Data Registry (NCDR CathPCI). For hospitals that do not participate in STS and/or NCDR, they will be able to continue reporting their data from an approved state report or a regional registry (Northern New England Cardiovascular Disease Study Group or Blue Cross Blue Shield of Michigan Cardiovascular Consortium). For hospitals that do not participate in any performance measurement reporting initiative, or do not want to share their results from the latest report, Leapfrog will continue calculating a Survival Predictor for the hospital’s outcome metric. Change Summary since Release None. If substantive changes are made to this section of the survey after release on April 1, they will be documented in this Change Summary section. December 13, 2011 Updated the reporting instructions for actual and expected mortality rates from the NCDR CathPCI registry. Updated the exclusion criteria for CABG volume question #20, to include MDC 14 (pregnancy, childbirth, and puerperium) as an exclusion code. June 8, 2011 Clarified the ICD-9-CM diagnosis codes that should be used for counting patients with a risk factor (CABG and PCI). April 29, 2011 Updated the page numbers in the STS report for which hospitals should use to report CABG and AVR outcomes. May 6, 2011 Updated the links to the Massachusetts state outcome reports for CABG and PCI to the FY2009 report. December 13, 2011 v5.3.4 Page 17 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR EBHR Reporting Time Periods When completing survey section 3, use this as a guide to the time periods for which data are to be collected and/or reported. Procedure/ Condition Surveys submitted prior to November 1, 2011 Surveys submitted on or after November 1, 2011 12 months ending December 31, 2010 12 months ending June 30, 2011 CABG Volume National Performance Measurement (STS) Most recent 12-month report received from STS (indicate month-year ending of period in Q5) Publicly Reported Outcomes (CA, MA, NJ, NY, and PA only) Most recently available public results. Follow instructions on pp. 26-29 of this document. (indicate month-year ending of period in Q9) Regional Registry (NNECDSG) Most recent 12-month report received from NNECDSG (indicate month-year ending of period in Q9) Process Measures of Quality 12 months ending December 31, 2010 12 months ending June 30, 2011 Hospitals reporting based on data submitted to Joint Commission, CMS, or STS: 1Q10–4Q10 when available or the most recent 12-month period available, ending not more than 12 months ago 3Q10–2Q11, when available or the most recent 12-month period available, ending not more than 12 months ago Resource Utilization Measures 12 months ending December 31, 2010 12 months ending June 30, 2011 Volume 12 months ending December 31, 2010 12 months ending June 30, 2011 PCI National Performance Measurement (NCDR CathPCI Registry) Publicly Reported Outcomes (MA and NY only) Regional Registries (NNECDSG/BMC2) Process Measures of Quality December 13, 2011 v5.3.4 Most recent 12-month report received from NCDR CathPCI Registry (indicate month-year ending of period in Q5) Most recently available public results Follow instructions on pp. 52-54 of this document. (indicate month-year ending of period in Q9) Most recent 12-month report received from NNECDSG/BMC2 (indicate month-year ending of period in Q9) 12 months ending December 31, 2010 12 months ending June 30, 2011 Page 18 2011 Leapfrog Hospital Survey Reference Book Procedure/ Condition Hospitals reporting based on data submitted to Joint Commission or CMS: Resource Utilization Measures Section 3: EBHR Surveys submitted prior to November 1, 2011 Surveys submitted on or after November 1, 2011 1Q10–4Q10, when available or the most recent 12-month period available, ending not more than 12 months ago 3Q10–2Q11, when available or the most recent 12-month period available, ending not more than 12 months ago 12 months ending December 31, 2010 12 months ending June 30, 2011 12 months, or 24 months (annual average), ending December 31, 2010 12 months, or 24 months (annual average), ending June 30, 2011 AVR Volume National Performance Measurement (STS) Regional Registry (NNECDSG) Most recent 12-month report received from STS (indicate month-year ending of period in Q4) Most recent 12-month report received from NNECDSG (indicate month-year ending of period in Q8) AAA Volume 12 months, or 24 months (annual average), ending December 31, 2010 12 months, or 24 months (annual average), ending June 30, 2011 12 months or 24 months ending December 31, 2010 12 months or 24 months ending June 30, 2011 12 months, or 24 months (annual average), ending December 31, 2010 12 months, or 24 months (annual average), ending June 30, 2011 12 months, or 24 months (annual average), ending December 31, 2010 12 months, or 24 months (annual average), ending June 30, 2011 12 months, or 24 months (annual average), ending December 31, 2010 12 months, or 24 months (annual average), ending June 30, 2011 Volume 12 months ending December 31, 2010 12 months ending June 30, 2011 Process Measures of Quality 12 months ending December 31, 2010 12 months ending June 30, 2011 … most recent 12-month VON report … most recent 12-month VON report Process Measure of Quality Pancreatic Resection Volume Esophagectomy Volume Bariatric Surgery Volume High-Risk Deliveries Participating hospitals may use data from latest VON report for: December 13, 2011 v5.3.4 Page 19 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR EBHR General Information EBHR Frequently Asked Questions (FAQs) General Questions 1. How are the procedure codes used to define the high-risk procedures; do they refer to primary procedure codes, or primary or secondary codes? When counting patient volume for the procedure, the procedure code may be in either a primary or secondary field. The High Risk Delivery volume measure also utilizes diagnosis codes to determine volume of very low birth weight babies. The diagnosis can be either primary or secondary for determining the elective status of the high risk delivery. For the Leapfrog Expert-Panel/NQF Endorsed Process Measures of Quality, see the specifications for each of those indicators; many require that the procedure code be the primary or principal procedure, e.g., isolated CABG. Don’t use the Process Measures specifications for counting volume, and vice versa. 2. What criteria were used to identify the codes? Sometimes it appears that an entire code group was selected and at other times just a subset of a code group was selected? Codes were determined by the measure developer; Leapfrog is using endorsed or national performance measures in the survey where possible. Thus, we use the codes identified by the specific measure developer. All exclusions are intentional. They are based on a combination of the actual mortality risk of the condition, clinical judgment, and consistency with data and measure sources in the evidence used to establish volume cutpoints. Additionally, codes may be retired and new codes added by the coding developers. 3. We are developing a volume report for our hospital. Our counts include all coded procedures that match the ICD-9 codes for each of the seven high-risk surgeries of the Leapfrog EBHR standard. The volume numbers in our report are higher than the number of discharges. Should we count procedures or discharges? Count discharges that have one or more of the procedure codes for that respective high-risk surgery. A patient discharge should never be counted more than once for the high-risk procedure. (The same patient discharge may be counted once each for different high-risk surgeries if the patient stay included different high-risk procedures, e.g., a PCI followed by a CABG during the same stay.) 4. Why is Leapfrog asking for the number of deaths in our hospital for specific procedures? How will this information be used? The Leapfrog Group collects this information for use in a composite measure of survival developed by experts in the measurement of quality and safety. This measure utilizes information on hospital volume and mortality. More information about the composite surgical survival measure is available on the Survey homepage. Leapfrog does not publish the specific number of deaths occurring for the procedure; it instead publishes the results of the composite measure. 5. How we should we count the following procedures? a. When stents are done in conjunction with PTCAs, does this count as one or two? This should count as one since both procedures were done during the same patient stay. b. When a patient has a procedure done multiple times during an admission? December 13, 2011 v5.3.4 Page 20 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Count the patient only once for that high-risk procedure. If the procedure is repeated during a subsequent hospital stay, count that one as well. 6. My hospital is in one of the public outcomes reporting states but the latest mortality outcomes are not included in this document. Why not? Should I use the more recent results to respond? If there has been a recent update to your statewide CABG (CA, MA, NJ, NY, or PA) or PCI (MA or NY) mortality outcomes, please contact the Help Desk which will update this document to reflect the new results. 7. Where can I find more information about the STS, NNECDSG, BMC2, NCDR CathPCI Registry, and ACS measurement systems for CABG, PCI, AVR and Bariatric Surgery, respectively? How do I determine whether our hospital has participated in any of those measurement systems and what our performance has been? Follow the links for STS (www.sts.org), NNECDSG (www.nnecdsg.org), BMC2 (www.bmc2.org) NCDR CathPCI Registry (https://www.ncdr.com/webncdr/DefaultCathPCI.aspx), and ACS (www.acsnsqip.org; or www.facs.org) at the beginning of the EBHR survey section for more information about these measurement systems. Your hospital’s participation status or performance results are not publicly reported on any of the sites and Leapfrog does not have access to that information. Your hospital’s chief of thoracic surgery and chief of cardiology or general surgery may know more about these measurement systems, and they should know whether your hospital has recently participated in them and, if so, the results for your hospital. 8. How will The Leapfrog Group account for hospitals that do not perform all of the high-risk surgeries? A hospital’s responses are evaluated separately by high-risk procedure or condition. For a hospital not performing a high-risk procedure on an elective basis, or does not admit high-risk deliveries, the standard for that procedure or condition does not apply and this will be indicated in Leapfrog public results. Process Measures 1. Why has Leapfrog changed its measures from previous years? The Leapfrog Group continues to harmonize its process measures with measures from other national measurement groups as available. Questions re: Measuring Adherence for Indicators NOT Reported Nationally 2. I have fewer than 60 cases? Should I measure and report adherence for the indicator(s)? Yes. Use all the cases that meet the criteria. 3. What is the method that should be used to draw the sample of 60 cases? Hospitals will need to pull a random sample of more than 60 cases, since some cases will be eliminated based on the exclusion criteria. The exclusion criteria differ from indicator to indicator, so you’ll need additional cases for that reason as well. Start by pulling a random sample of cases in excess of 60. If you need additional cases to make 60 because of the exclusion criteria, just do another random sample from remaining cases not already sampled. Hospitals with fewer than 60 cases in total for any procedure should review all cases. To sample cases randomly, use a technique that ensures that individual eligible cases in a population for the entire time period have an equal chance of being selected. Consider using methods similar to those described by the Joint Commission for its National Hospital Quality Measures. December 13, 2011 v5.3.4 Page 21 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR 4. Does this mean that each indicator within the clinical groups will have its own sample of 60? All will start with a sample size of 60, if at least 60 patients were hospitalized with that condition. Additional patients may be required depending on the number of patients who meet the inclusion and exclusion criteria per indicator. 5. Does this mean that all cases will need to be screened for contraindications and then a random sample is selected from the remaining records? (Ex. 131 mothers with deliveries at 24-34 weeks, all charts are reviewed and patients with contraindications to steroids are eliminated. A random sample of 60 is then selected from the remaining cases.) 60 consecutive cases are to be selected, if at least 60 patients were hospitalized with that condition. Because some of these patients might not meet the exclusionary criteria for each indicator, additional patients may be required to end with 60 patients per indicator who satisfy the inclusionary and exclusionary criteria. If 60 patients who meet the inclusionary and exclusionary criteria cannot be identified, use the total number of eligible patients during that calendar year. 6. Do the inclusion/exclusion criteria apply to both numerator and denominator? Yes. In fact, for each indicator, you should apply all inclusion/criteria to establish cases in the denominator first, either all cases meeting those criteria or a sample of 60 if more than 60 meet all the criteria. The numerator is simply those cases from the denominator that meet the clinical guideline, and the numerator never includes cases not in the denominator. 7. Many of the measures exclude cases where a therapeutic agent/drug is contraindicated. Does the physician need to document the reason or specific contraindication in the medical record, or is it sufficient that the medical record simply indicate “discontinue” or “contraindicated”. The specific reason or contraindication must be documented in the medical record by the prescriber. EBHR Scoring Algorithm Quality Score (General) For hospitals that report risk-adjusted outcomes for a surgical procedure from a national measurement system, from an approved statewide report (CA-CABG, MA-CABG, MA-PCI, NJ-CABG, NY-CABG, NYPCI, PA-CABG), or from a regional registry, their quality score for that surgical procedure is based on a combination of overall hospital volume, risk-adjusted mortality rates, and adherence to process of care measures for the procedure. For hospitals that do not report a risk-adjusted outcome for a surgical procedure from a national performance measurement system, from an approved statewide report, or from a regional registry, their quality score for that surgical procedure is based on their Survival Predictor performance and adherence to process of care measures for the procedure. See below for details on the Survival Predictor calculation and scoring. A hospital's EBHR quality score for a procedure is based on the sum of partial credits. The total credits are reflected in an overall result for each surgical procedure, which Leapfrog displays in its public release of survey results as filled bars: Fully meets standards: Full credit -- 4 filled bars Substantial progress: ¾ credit -- 3 filled bars Some progress: ½ credit -- 2 filled bars Willing to report: ¼ credit -- 1 filled bar December 13, 2011 v5.3.4 Page 22 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Declined to respond means: The hospital did not respond to this section of the survey, or the hospital was asked to complete the survey but has not submitted one. N/A -- Standard does not apply means the hospital does not perform this procedure on an elective basis. (answered No to #1 - #7 for the corresponding procedure). Quality Score (Survival Predictor) A Survival Predictor will be calculated for each high-risk surgery, except Bariatric surgery, that a hospital performs electively, and does not report a risk-adjusted outcome. The Survival Predictor is a composite measure that predicts future mortality rates and can be calculated for six of the EBHR high-risk surgeries. The measures are designed to optimally forecast hospital performance, based on prior hospital volumes and prior mortality rates. More details on the Survival Predictor composite measure can be found in a white paper on the Survey homepage: http://www.leapfroggroup.org/media/file/SurvivalPredictorWhitepaper.pdf. Also see more details about calculating and scoring the Survival Predictor at http://www.leapfroggroup.org/media/file/2011SurveySurvivalPredScoring.pdf The composite measure is a weighted combination of a hospital’s observed raw mortality rate and the mortality rate expected given the hospital’s volume. The observed mortality rate is weighted according to reliability (a function of the case volume at that hospital). The composite measure is found to be a good predictor of subsequent hospital performance. A hospital’s result on the composite measure will determine their performance category for that procedure: Best Odds of Survival means the hospital is in the best quartile for the composite measure for that procedure. Better Odds of Survival means the hospital is above the midpoint (median), but not in the best quartile for the composite measure for that procedure. Improved Odds of Survival means the hospital is below the midpoint (median), but not in the worst quartile for the composite measure for that procedure. Lower Odds of Survival means the hospital is in the worst quartile for the composite measure for that procedure. Declined to respond means the hospital did not respond to this section of the survey, or the hospital was asked to complete the survey but has not submitted one. Does Not Apply means the hospital does not perform the procedure electively. December 13, 2011 v5.3.4 Page 23 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR CABG Measure References CABG Volume: Survey p.16 For CABG, there are two sets of ICD-9-CM codes for counting patients for each of these procedures. The first set of codes is for counting all patients who have had the procedure (Question #1). The second set of codes for CABG is for counting patients who have had an isolated procedure (CABG Question #2). While it is expected that most procedures would be indicated as a principal procedure given their severity, if the procedure code is found in a secondary position, the patient can be counted if the code qualifies according to the definition. Do not use these codes for measuring and reporting the Nationally-Endorsed Procedure-Specific Process Measures of Quality; use the separate specifications for those indicators. Patient populations used for the Process Measures typically DIFFER from patient populations included here in the volume counts. Use only ICD-9-CM codes as indicated in the each specification. When calculating hospital volumes, count the number of patients with any one or more of the specified procedure codes for that EBHR procedure, subject to the other inclusion/exclusion criteria below. Patient age restrictions apply to all procedures. Additionally, presence or absence of certain diagnosis codes may further determine whether the patient qualifies to be counted. The count for the volume measures can include emergent cases as well as “elective” scheduled cases. Q.1: All patients undergoing procedure Source: (AHRQ IQI 5) Version 4.2 Agency for Healthcare Research and Quality Number of patients discharged, age 18 years and older, with ICD-9-CM procedure codes of 36.10-36.17, or 36.19 in any procedure field. ICD-9-CM 36.10 36.11 36.12 36.13 36.14 36.15 36.16 36.17 36.19 CABG procedure codes: Aortocoronary bypass for heart revascularization, not otherwise specified Aortocoronary bypass for one coronary artery Aortocoronary bypass for two coronary artery Aortocoronary bypass for three coronary artery Aortocoronary bypass for four or more coronary arteries Single internal mammary –coronary artery bypass Double internal mammary –coronary artery bypass Abdominal-coronary artery bypass Other bypass anastomosis for heart revascularization Exclude cases: MDC 14 (pregnancy, childbirth, and puerperium) December 13, 2011 v5.3.4 Page 24 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Q.2: Patients with an isolated CABG procedure Source: CMS Number of patients identified in Question #1 without a concomitant valve replacement and without an organ transplant. Exclude all cases in Question #1 with an ICD-9-CM procedure code of 35.10-35.29 in any procedure field and all cases who received an organ transplant during the inpatient hospital stay. ICD-9-CM 35.10 35.11 35.12 35.13 35.14 35.20 35.21 35.22 35.23 35.24 35.25 35.26 35.27 35.28 procedure codes for valve replacement or repair: Open heart valvuloplasty without replacement, unspecified valve Open heart valvuloplasty of aortic valve without replacement Open heart valvuloplasty of mitral valve without replacement Open heart valvuloplasty of pulmonary valve without replacement Open heart valvuloplasty of tricuspid valve without replacement Replacement of unspecified heart valve Replacement of aortic valve with tissue graft Other replacement of mitral valve with tissue graft Replacement of mitral valve with tissue graft Other replacement of mitral valve Replacement of pulmonary valve with tissue graft Other replacement of pulmonary valve Replacement of tricuspid valve with tissue graft Other replacement of tricuspid valve ICD-9-CM 50.51 50.59 52.80 52.82 52.83 55.61 55.69 33.50 33.51 33.52 procedure codes for major organ transplant: Auxiliary liver transplant Other transplant of liver Pancreatic transplant, not otherwise specified Homotransplant of pancreas Heterotransplant of pancreas Renal autotransplantation Other kidney transplantation Lung transplant, not otherwise specified Unilateral lung transplant Bilateral lung transplant December 13, 2011 v5.3.4 Page 25 2011 Leapfrog Hospital Survey Reference Book CABG Outcomes Specifications: Survey Section 3: EBHR p.16 Q. 4 - 7: Instructions for National Registry Reporting Entity: Observed mortality rate: STS (Also applied to AVR) For the latest year reported, enter your hospital’s “Operative Mortality, Risk-adjusted rate” for CABG (report p. CAB-29 or a page nearby) or for AVR (report p. AV Replace-61 or a page nearby) in CABG Q6 and AVR Q5, respectively. These are your hospital’s actual operative mortality rates, standardized (risk-adjusted) to the STS all-hospital risk. Operative mortality includes in-hospital and 30-day postoperative mortality out-of-hospital. Expected mortality rate: Enter the all-hospital STS “Operative Mortality, Risk-adjusted rate” for CABG (report p. CAB-29 or a page nearby) or AVR operative mortality (report p. AV Replace-61 or a page nearby) in CABG Q7 and AVR Q6, respectively. These are the national expected operative mortality rates to which you hospital’s actual standardized rate in CABG Q6 / AVR Q5 will be compared. Operative mortality includes in-hospital and 30-day post-operative mortality out-of-hospital. Q. 8 - 12: Instructions for State and Regional Registry Reporting General State Instructions (For hospitals in CA, MA, NJ, NY and PA only) For hospitals located in a state with a public release of risk-adjusted mortality outcomes, use the information below to determine responses to CABG questions 8 – 12. Use the public report for the time period indicated below when responding. Follow the links below to the appropriate public report. Do not substitute data from reports other than those cited here when responding. If you are aware of a newer public release of risk-adjusted mortality outcomes in your state, please contact the Leapfrog Help Desk (https://www.leapfroghospitalsurvey.org/helpdesk) as soon as possible. Question 8 – included in public report: Determine from the public data sources cited below whether risk-adjusted mortality outcomes were publicly reported for your hospital in the latest public data available in your state for the time period indicated. If your hospital’s results are not included in that source, respond “no” to this question and skip questions 9 – 12. Question 9 – public report time period: Indicate in the survey response the 12-month reporting period ending, as indicated below. Question 10 – different hospital name (optional): If the public report linked below indicates a hospital name different from the hospital name entered in the survey’s Organization Information (section 1), indicate the hospital’s name as it appears in the public report. Questions 11 and 12 – hospital mortality rates: For each respective procedure and the state where the hospital is located, follow the additional instructions below for reporting observed mortality rate and expected mortality rate in survey questions 11 and 12, respectively, for the applicable EBHR surgical procedure. December 13, 2011 v5.3.4 Page 26 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR State Specific Instructions State: Source: CA http://www.oshpd.ca.gov/HID/Products/PatDischargeData/CABG/2007/HospitalResults.pdf (Table 3) Q8: If your hospital is not listed, answer ‘No’, and skip Q9 – Q12; else enter ‘Yes’ and continue. Q9: Report 12-month Time Period ending = 122007 Q10: Indicate hospital’s name as presented in public report, if different from hospital name indicated in Q1 of survey section 1. Q11: Report Observed Mortality Rate (%), as a percent with two decimal-place precision. Q12: Report Expected Mortality Rate (%) as a percent with two decimal-place precision. More http://www.oshpd.ca.gov/HID/Products/PatDischargeData/CABG/ Info: IMPORTANT: Disregard Risk-Adjusted Mortality Rate in the public report when responding to Q11 & Q12. State: Source: MA http://www.massdac.org/sites/default/files/reports/CABG%20FY2009.pdf (Figure 7.1) Q8: If your hospital is not listed, answer ‘No’, and skip Q9 – Q12; else enter ‘Yes’ and continue. Q9: Report 12-month Time Period ending = 092009 Q10: Indicate hospital’s name as presented in public report, if different from hospital name indicated in Q1 of survey section 1. Q11: Report SMIR (%) indicated on right side of graph (Figure 7.1) as a percent with two decimalplace precision for the observed mortality rate. Q12: All hospitals must report 1.19% -- the statewide Unadjusted Mortality Rate from the graph (Figure 7.1) -- as a percent with two decimal-place precision for the expected mortality rate. This is the expected rate to which the SMIR% is comparable.1 IMPORTANT: Do not report the Expected Mortality% from Figure 7.1. Absent an observed mortality rate, that is a measure of severity, not hospital performance. More Info: http://www.massdac.org/reports/surgery.html The Commonwealth public report does not include hospitals’ observed mortality rates. The SMIR(%) is each hospital’s actual (observed) mortality rate, standardized (risk-adjusted) to the average case severity for all reporting hospitals included in the report. Since the statewide un-adjusted rate reflects the same average case severity, that “Unadjusted Mortality Rate“ must be used as the expected rate and SMIR% as the observed. Note that O/E ratio, Observed / Expected, is equal to SMIR / Unadjusted (statewide) Mortality Rate in this case. 1 December 13, 2011 v5.3.4 Page 27 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR State: Source: NJ http://www.nj.gov/health/healthcarequality/documents/cardconsumer07.pdf (Table D2, p. 26) Q8: If your hospital is not listed, answer ‘No’, and skip Q9 – Q12; else enter ‘Yes’ and continue. Q9: Report 12-month Time Period ending = 122007 Q10: Indicate hospital’s name as presented in public report, if different from hospital name indicated in Q1 of survey section 1. Q11: Report Observed Patient Mortality (%) as a percent with two decimal-place precision. Q12: Report Expected Patient Mortality (%) as a percent with two decimal-place precision. More http://www.state.nj.us/health/healthcarequality/cardiacsurgery.shtml Info: IMPORTANT: Disregard Risk-Adjusted Patient Mortality in the public report when responding to Q11 & Q12. State: Source: NY http://www.health.state.ny.us/statistics/diseases/cardiovascular/heart_disease/docs/20062008_adult_cardiac_surgery.pdf (Table 2, p.16) Q8: If your hospital is not listed, answer ‘No’, and skip Q9 – Q12; else enter ‘Yes’ and continue. Q9: Report 12-month Time Period ending = 122008 Q10: Indicate hospital’s name as presented in public report, if different from hospital name indicated in Q1 of survey section 1. Q11: Report OMR – Observed Mortality Rate % – as indicated, maintaining two decimal-place precision. Q12: Report EMR – Expected Mortality Rate % – as indicated, maintaining two decimal-place precision. More http://www.health.state.ny.us/statistics/diseases/cardiovascular/ Info: IMPORTANT: Disregard RAMR (Risk-Adjusted Mortality Rate) in the public report when responding to Q11 & Q12. December 13, 2011 v5.3.4 Page 28 2011 Leapfrog Hospital Survey Reference Book State: Source: Section 3: EBHR PA http://www.leapfroggroup.org/media/file/2011SurveyPA2008cabg.pdf (PDF version) http://www.leapfroggroup.org/media/file/2011SurveyPA2008cabg.xls (Excel version) These documents were abridged from original data at the public site: http://www.phc4.org/reports/cabg/08/data/cabg2008hospdata.xls Only data for “Reporting Group=CABG without Valve” were retained in the abridged editions. Note: Use only results for isolated CABGs at your hospital, i.e., where Reporting Group (column B) indicates “CABG without Valve” Q8: If your hospital is not listed, answer ‘No’, and skip Q9 – Q12; else enter ‘Yes’ and continue. Q9: Report 12-month Time Period ending = 122008 Q10: Indicate hospital’s name as presented in public report, if different from hospital name indicated in Q1 of survey section 1. Q11: Report Actual In-Hospital Mortality Rate (%) , spreadsheet column E, as a percent with two decimal-place precision for the observed mortality rate.. Q12: Report Expected In-Hospital Mortality Rate (%) , spreadsheet column G, as a percent with two decimal-place precision for the expected mortality rate. More http://www.phc4.org/reports/cabg/ Info: IMPORTANT: Disregard RAMR (Risk-Adjusted Mortality Rate) in the public report when responding to Q11 & Q12. Instructions for Regional Registries Entity: Observed mortality rate: Expected mortality rate: December 13, 2011 v5.3.4 NNECDSG (Also Applied to PCI and AVR) Please refer to the document titled “Leapfrog Hospital Survey Data” provided to you as an addendum to your most recent NNECDSG Cardiac Surgery or PCI report. Page 29 2011 Leapfrog Hospital Survey Reference Book CABG Process Measure Specifications: Survey Section 3: EBHR p.18 The specifications are for auditing and measuring the rate of adherence to the process measures of quality included in the Leapfrog Hospital Survey. Because of the clinical specificity needed, procedure and condition definitions DIFFER from those used to count volume of procedures elsewhere in the survey and process measure denominator counts should not be used for that purpose. NATIONAL PERFORMANCE MEASUREMENT SYSTEMS To reduce the reporting burden on survey respondents, every effort has been made to harmonize these process measures with national performance measurement systems endorsed and sponsored by the following organizations: The Joint Commission (TJC), Centers for Medicaid and Medicare Services (CMS), Society for Thoracic Surgeons (STS). Most are National Quality Forum (NQF) Endorsed Measure Sets. Links throughout this document to The Joint Commission Appendices and Table definitions can be located at: http://www.jointcommission.org/specifications_manual_for_national_hospital_inpatient_quality_measures/ GENERAL INSTRUCTIONS The specifications in this document for each of the process measures indicate whether the measure coincides with one that your hospital may already have measured and reported to one of these national performance measurement systems. 1. For any process measure in the Leapfrog survey that coincides with a measure specified in a national performance measurement system, if your hospital has measured adherence to that process-of-care quality indicator, and reported the results to The Joint Commission, CMS, or STS. . . for the Reporting Time Period of that measure as indicated in the survey, then . . . Use data and results as reported to that organization for that measure for the Reporting Time Period specified in the survey. In this case, to the extent any specifications below differ from the specifications for reporting the data to those organizations, rely on the specifications of that organization. 2. Otherwise, you should measure adherence to the process-of-care quality indicator using the specifications here and use those results in responding to the survey. See also the Frequently Asked Questions at the end related to measuring these indicators. In either case #1 or #2, we ask that you report the number of cases in the denominator and the number of cases where there was adherence to the measurement standard (numerator). December 13, 2011 v5.3.4 Page 30 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR In order to attain credit for EBHR Quality, your hospital will need to have 80% or more adherence to a minimum of four of the seven process measures. CABG-1: Anti-platelet medication at discharge Source: STS Measure 13 NQF Endorsed National Voluntary Consensus Standards for Cardiac Surgery If you measured adherence to this process-of-care quality indicator and reported the results to STS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. Otherwise, use these specifications to measure and report results for this measure. Numerator: Number of patients who were discharged on aspirin/safety-coated aspirin or clopidogrel after isolated CABG. Denominator: All patients who had undergone an isolated CABG procedure (ICD-9-CM procedure codes 36.10-36.19): 36.10 Aortocoronary bypass for heart revascularization, NOS 36.11 Aortocoronary bypass for one coronary artery 36.12 Aortocoronary bypass for two coronary arteries 36.13 Aortocoronary bypass for three coronary arteries 36.14 Aortocoronary bypass of four or more coronary arteries 36.15 Single internal mammary-coronary bypass 36.16 Double internal mammary-coronary bypass 36.17 Abdominal-coronary artery bypass 36.19 Other bypass anastamosis for heart revascularization Note: This measure was designed to measure only isolated CABG; do not include in the numerator or denominator any cases that had both a CABG and another cardiac surgery. Exclusions: Patient < 20 years of age Transferred to another acute care hospital Expired during hospitalization Left against medical advice Discharge to hospice Contraindications to aspirin (as per The Joint Commission for aspirin in AMI) = Documentation of one or more of the following: [NOTE: Patients having one or more of the following contraindications may still potentially be eligible to receive other anti-platelet medication, e.g., clopidogrel.] Allergy to aspirin Active bleeding on admission or during hospitalization Warfarin prescribed upon discharge Other reasons as documented by physician, nurse practitioner, or physician assistant December 13, 2011 v5.3.4 Page 31 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR CABG-2: Isolated CABG using internal mammary artery Source: CMS Measure 11 NQF Endorsed National Voluntary Consensus Standards for Hospital Care If you measured adherence to this process-of-care quality indicator and reported the results to CMS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. Otherwise, use these specifications to measure and report results for this measure. Numerator: Number of patients who received an IMA graft (ICD-9 procedure codes 36.15 and 36.16) Denominator: Number of surgical patients undergoing isolated CABG (ICD-9-CM procedure codes 36.10-36.19) who were discharged, transferred, or expired: 36.10 Aortocoronary bypass for heart revascularization, NOS 36.11 Aortocoronary bypass for one coronary artery 36.12 Aortocoronary bypass for two coronary arteries 36.13 Aortocoronary bypass for three coronary arteries 36.14 Aortocoronary bypass of four or more coronary arteries 36.15 Single internal mammary-coronary bypass 36.16 Double internal mammary-coronary bypass 36.17 Abdominal-coronary artery bypass 36.19 Other bypass anastamosis for heart revascularization Exclusions: Other heart procedures (ICD-9 procedure codes): 35.0-35.99 Valve related procedures; repair of septal defects 36.2 Heart revascularization by arterial implant 37.32 Excision of aneurysm of heart 37.34 Excision or destruction of lesion or tissue of heart, other approach 37.35 Partial ventriculectomy Repeat CABG (ICD-9 status code V45.81) Documentation of one or more of the following: The Left Anterior Descending (LAD) artery is not suitable for LIMA grafting (eg, donor or target vessels <1.5 mm in size) Calcified or diffuse coronary disease in the LAD Subclavian stenosis Previous thoracic surgery Previous radiation Current use of immunosuppressive agents (eg, Prednisone, Imuran, or other) Coagulation disorder Myocardial infarction within 7 days prior to the procedure Chronic renal insufficiency Require emergent operation Require concomitant surgery (eg. aneurysm resection, valve replacement) Morbid obesity Other reasons as documented by physician, nurse practitioner, or physician assistant December 13, 2011 v5.3.4 Page 32 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR CABG-3: Beta-blockers within 24 hours prior to isolated CABG surgery Source: STS Measure 5 NQF Endorsed National Voluntary Consensus Standards for Cardiac Care If you measured adherence to this process-of-care quality indicator and reported the results to STS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. Otherwise, use these specifications to measure and report results for this measure. Numerator: Number of patients coming to isolated CABG with documented pre-operative (24 hours) beta blockade Denominator: Total number of surgical patients with isolated CABG (ICD-9 procedure codes 36.10-36.19): 36.10 Aortocoronary bypass for heart revascularization, NOS 36.11 Aortocoronary bypass for one coronary artery 36.12 Aortocoronary bypass for two coronary arteries 36.13 Aortocoronary bypass for three coronary arteries 36.14 Aortocoronary bypass of four or more coronary arteries 36.15 Single internal mammary-coronary bypass 36.16 Double internal mammary-coronary bypass 36.17 Abdominal-coronary artery bypass 36.19 Other bypass anastamosis for heart revascularization Note: This measure was designed to measure only isolated CABG; do not include in the numerator or denominator any cases that had both a CABG and another cardiac surgery. Exclusions: Patient < 20 years of age Contraindications to beta-blockers (as per The Joint Commission for beta-blockers in AMI) = Documentation of one or more of the following: Allergy to beta-blockers Bradycardia (heart rate < 60 beats/min) on day of admission or the previous day, while not on a beta-blocker Systolic blood pressure < 90 mm Hg on day of admission or the previous day, while not on a beta-blocker Second- or third-degree AV heart block at any time during hospitalization or on admission, if no pacemaker Other reasons as documented by physician, nurse practitioner, or physician assistant Definitions: Beta-blockers = oral beta-blockers as specified by The Joint Commission for beta-blockers in AMI (Appendix C: Medication Tables) December 13, 2011 v5.3.4 Page 33 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR CABG-4: Beta-blockers prescribed at discharge Source: STS Measure 14 NQF Endorsed National Voluntary Consensus Standards for Cardiac Care If you measured adherence to this process-of-care quality indicator and reported the results to STS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. Otherwise, use these specifications to measure and report results for this measure. Numerator: Number of isolated CABG patients discharged on beta blockers Denominator: Total number of surgical patients with isolated CABG (ICD-9-CM procedure codes 36.10-36.19): 36.10 Aortocoronary bypass for heart revascularization, NOS 36.11 Aortocoronary bypass for one coronary artery 36.12 Aortocoronary bypass for two coronary arteries 36.13 Aortocoronary bypass for three coronary arteries 36.14 Aortocoronary bypass of four or more coronary arteries 36.15 Single internal mammary-coronary bypass 36.16 Double internal mammary-coronary bypass 36.17 Abdominal-coronary artery bypass 36.19 Other bypass anastamosis for heart revascularization Note: This measure was designed to measure only isolated CABG; do not include in the numerator or denominator any cases that had both a CABG and another cardiac surgery. Exclusions: Patient < 20 years of age Transferred to another acute care hospital Expired during hospitalization Left against medical advice Discharge to hospice Contraindications to beta-blockers (as per The Joint Commission for beta-blockers in AMI) = Documentation of one or more of the following: Allergy to beta-blockers Bradycardia (heart rate < 60 beats/min) on day of discharge or the previous day, while not on a beta-blocker Systolic blood pressure < 90 mm Hg on day of discharge or the previous day, while not on a beta-blocker Second- or third-degree AV heart block at any time during hospitalization or on admission, if no pacemaker Other reasons as documented by physician, nurse practitioner, or physician assistant Definitions: Beta-blockers = oral beta-blockers as specified by The Joint Commission for beta-blockers in AMI (Appendix C: Medication Tables) December 13, 2011 v5.3.4 Page 34 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR CABG-5: Anti-Lipid Treatment at Discharge Source: STS Measure 15 NQF Endorsed National Voluntary Consensus Standards for Cardiac Care If you measured adherence to this process-of-care quality indicator and reported the results to STS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. Otherwise, use these specifications to measure and report results for this measure. Numerator: Number of isolated CABG patients discharged on a statin or other pharmacologic lipidlowering regimen Denominator: Total number of surgical patients who had undergone an isolated CABG (ICD-9-CM procedure codes 36.10-36.19): 36.10 Aortocoronary bypass for heart revascularization, NOS 36.11 Aortocoronary bypass for one coronary artery 36.12 Aortocoronary bypass for two coronary arteries 36.13 Aortocoronary bypass for three coronary arteries 36.14 Aortocoronary bypass of four or more coronary arteries 36.15 Single internal mammary-coronary bypass 36.16 Double internal mammary-coronary bypass 36.17 Abdominal-coronary artery bypass 36.19 Other bypass anastamosis for heart revascularization Note: This measure was designed to measure only isolated CABG; do not include in the numerator or denominator any cases that had both a CABG and another cardiac surgery. Exclusions: Patient < 20 years of age Transferred to another acute care hospital Expired during hospitalization Left against medical advice Discharge to hospice Contraindications to lipid-lowering agents , = Documentation of one or more of the following: Allergy to any of the lipid lowering products indicated in Definitions, below Complete biliary obstruction Preexisting gallbladder disease Active liver disease Unexplained persistent elevated liver function tests Severe renal dysfunction Severe biliary cirrhosis Other reasons as documented by physician, nurse practitioner, or physician assistant Definitions: Lipid-lowering agents = Lovastatin, Simvastatin, Pravastatin, Fluvastatin, Atorvastatin, Cerivastatin, Colestipol, Cholestyramine, Colesevelam, Gemfibrozil, Fenofibrate, Nicotinic Acid, (Clofibrate, Dextrothyroxine – these two agents are not commonly used as antihyperlipidemics) and Zetia® 2 (ezetimibe) December 13, 2011 v5.3.4 Page 35 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR CABG-6: Prophylactic antibiotic received within 1 hour prior to CABG surgical incision Source: SCIP INF-1b (The Joint Commission Measure Version v3.1a) Surgical Care Improvement Project (SCIP) NQF Endorsed National Voluntary Consensus Standards For Hospital Care If you measured adherence to this process-of-care quality indicator and reported the results to Joint Commission or CMS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. Otherwise, use these specifications to measure and report results for this measure. Numerator: Number of isolated CABG surgical patients with prophylactic antibiotics initiated within one hour prior to surgical incision (two hours if receiving vancomycin or fluouroqinolone). Denominator: All patients having had an isolated (CABG ) with no evidence of prior infection. 36.10 Aortocoronary bypass for heart revascularization, NOS 36.11 Aortocoronary bypass for one coronary artery 36.12 Aortocoronary bypass for two coronary arteries 36.13 Aortocoronary bypass for three coronary arteries 36.14 Aortocoronary bypass of four or more coronary arteries 36.15 Single internal mammary-coronary bypass 36.16 Double internal mammary-coronary bypass 36.17 Abdominal-coronary artery bypass 36.19 Other bypass anastamosis for heart revascularization Note: This measure was designed for isolated CABG. Do not include cases with other cardiac surgeries in the numerator or denominator. Exclusions: Patients < 18 years of age Patients who had a principal or admission diagnosis suggestive of preoperative infectious diseases Infectious diseases 001.0-139.8 Meningitis 320.0-326 Ear Infection 380.0-380.23; 382.0-382.20 Endocarditis 421.0-422.99 Respiratory 460.0-466.19; 472-476.1; 480-487.8; 490-491.9; 510-511.9; 513-513.1 Digestive 540-542; 575.0 Renal 590-590.9; 595.0 Prostate 601.0-601.9 Gynecologic 614-614.9; 616-616.4 Skin 680-686.9 Musculo-skeletal 711.9-711.99; 730.0-730.99 Fever of unknown origin 780.6 Septic Shock 785.59 Bacteremia 790.7 Viremia 790.8 Patients who were receiving antibiotics within 24 hours prior to arrival (except colon surgery patients taking oral prophylactic antibiotics) Patients who were receiving antibiotics more than 24 hours prior to surgery (except colon surgery patients taking oral prophylactic antibiotics) Patients with physician/advanced practice nurse/physician assistant (physician/APN/PA) documented infection prior to surgical procedure of interest Patients who had other procedures requiring general or spinal anesthesia that occurred within 4 December 13, 2011 v5.3.4 Page 36 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR days prior to or after the procedure of interest during this hospital stay Patient whose procedure of interest (CABG) occurred prior to date of admission Patients enrolled in clinical trials Patients who have a length of stay > 120 days Approved antibiotics: Cefazolin, Cefuroxime or Cefamandole If β-lactam allergy: Vancomycin or Clindamycin CABG-7: Prophylactic antibiotics discontinued within 48 hours after CABG surgery end Source: SCIP INF-3b (The Joint Commission Measure Version v3.1a) Surgical Care Improvement Project (SCIP) NQF endorsed National Voluntary Consensus Standards For Hospital Care If you measured adherence to this process-of-care quality indicator and reported the results to Joint Commission or CMS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. Otherwise, use these specifications to measure and report results for this measure. Numerator: Number of isolated CABG patients whose prophylactic antibiotics were discontinued within 48 hours after surgery end time. Denominator: Total number of surgical patients with isolated CABG ICD-9-CM procedure codes below: 36.10 Aortocoronary bypass for heart revascularization, NOS 36.11 Aortocoronary bypass for one coronary artery 36.12 Aortocoronary bypass for two coronary arteries 36.13 Aortocoronary bypass for three coronary arteries 36.14 Aoutocoronary bypass of four or more coronary arteries 36.15 Single internal mammary-coronary bypass 36.16 Double internal mammary-coronary bypass 36.17 Abdominal-coronary Artery Bypass 36.19 Other bypass anastamosis for heart revascularization Note: This measure was designed to measure only isolated CABG; do not include other cardiac surgeries in the numerator or denominator. Exclusions: Patients < 18 years of age Patients who had a principal or admission diagnosis suggestive of preoperative infectious diseases Infectious diseases 001.0-139.8 Meningitis 320.0-326 Ear Infection 380.0-380.23; 382.0-382.20 Endocarditis 421.0-422.99 Respiratory 460.0-466.19; 472-476.1; 480-487.8; 490-491.9; 510-511.9; 513-513.1 Digestive 540-542; 575.0 Renal 590-590.9; 595.0 Prostate 601.0-601.9 Gynecologic 614-614.9; 616-616.4 Skin 680-686.9 Musculo-skeletal 711.9-711.99; 730.0-730.99 December 13, 2011 v5.3.4 Page 37 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Fever of unknown origin 780.6 Septic Shock 785.59 Bacteremia 790.7 Viremia 790.8 Patients who were receiving antibiotics within 24 hours prior to time of arrival (except colon surgery patients taking oral prophylactic antibiotics) Patients who were receiving antibiotics more than 24 hours prior to surgery (except colon surgery patients taking oral prophylactic antibiotics Patients who did not receive any antibiotics during hospitalization Patients with physician/advanced practice nurse/physician assistant (physician/APN/PA) documented infection prior to surgical procedure of interest Patients who had other procedures requiring general or spinal anesthesia that occurred within 4 days prior to date of admission Patient whose procedure of interest (CABG) occurred prior to date of admission Patients enrolled in clinical trials Patients who expired perioperatively Patients who received urinary antiseptics only Patients who have a length of stay > 120 days Patients with Reasons to Extend Antibiotics December 13, 2011 v5.3.4 Page 38 2011 Leapfrog Hospital Survey Reference Book CABG Resource Utilization Specifications: Survey Section 3: EBHR p.19 Because of the clinical specificity needed, specifications DIFFER from those used to count volume of procedures elsewhere in the survey and process measure denominator counts should not be used for that purpose. Isolated CABG Case Count Q20 = Number of inpatient discharges (including deaths) with ICD-9-CM PROC codes of 36.10-36.17, or 36.19 in any procedure field, excluding any cases with a concomitant valve replacement or an organ transplant. Inclusion criteria: Discharge date within Reporting Time Period Inpatient discharges include deaths during the hospital stay Any one or more primary or secondary procedure codes in the following table: ICD-9-CM CABG procedure codes 36.10 Aortocoronary bypass for heart revascularization, not otherwise specified 36.11 Aortocoronary bypass for one coronary artery 36.12 Aortocoronary bypass for two coronary artery 36.13 Aortocoronary bypass for three coronary artery 36.14 Aortocoronary bypass for four or more coronary arteries 36.15 Single internal mammary –coronary artery bypass 36.16 Double internal mammary –coronary artery bypass 36.17 Abdominal-coronary artery bypass 36.19 Other bypass anastomosis for heart revascularization Exclusions: Patient age < 18 Cases with MDC 14 (pregnancy, childbirth, and puerperium Any one or more primary or secondary procedure codes in the following tables (valve replacement or major organ transplantation): ICD-9-CM codes for valve replacement or repair: 35.10 Open heart valvuloplasty without replacement, unspecified valve 35.11 Open heart valvuloplasty of aortic valve without replacement 35.12 Open heart valvuloplasty of mitral valve without replacement 35.13 Open heart valvuloplasty of pulmonary valve without replacement 35.14 Open heart valvuloplasty of tricuspid valve without replacement 35.20 Replacement of unspecified heart valve 35.21 Replacement of aortic valve with tissue graft 35.22 Other replacement of mitral valve with tissue graft 35.23 Replacement of mitral valve with tissue graft 35.24 Other replacement of mitral valve 35.25 Replacement of pulmonary valve with tissue graft 35.26 Other replacement of pulmonary valve 35.27 Replacement of tricuspid valve with tissue graft 35.28 Other replacement of tricuspid valve ICD-9-CM 50.51 50.59 52.80 procedure codes for major organ transplantation: Auxiliary liver transplant Other transplant of liver Pancreatic transplant, not otherwise specified December 13, 2011 v5.3.4 Page 39 2011 Leapfrog Hospital Survey Reference Book 52.82 52.83 55.61 55.69 33.50 33.51 33.52 Section 3: EBHR Homotransplant of pancreas Heterotransplant of pancreas Renal autotransplantation Other kidney transplantation Lung transplant, not otherwise specified Unilateral lung transplant Bilateral lung transplant December 13, 2011 v5.3.4 Page 40 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Readmission Rate (also applied to PCI, AMI and Pneumonia) CABG Q21, PCI Q15, AMI Q8, Pneumonia Q7 For each respective procedure/condition, count how many of those cases counted and reported in Q20(CABG), Q14(PCI), Q7(AMI), Q6(Pneum) per the “Case Count” specifications, were followed by one (or more) readmissions for any cause to your (same) hospital within 14 days of discharge of those cases. Note: In the Leapfrog Hospital Survey, there is not the opportunity to enter a code for ‘missing data’. The values of 0 and 9999 are both considered to be numerical values and will be interpreted as the number of readmissions your hospital experienced over the reporting period. Some clarifying notes on readmissions: 1. Consider a case to be followed by a readmission if the patient is re-admitted anytime within the 14 days following the discharge date of the original case, counting days from discharge date to re-admission date, not counting discharge date but counting re-admission date. Example: CABG case is discharged 7/04/2010 and patient is readmitted to same hospital for any reason 7/18/2010; count the CABG case as being followed by a readmission. But CABG case discharged 7/04/2010 and patient re-admitted 7/19/2010 does not count as CABG case followed by a re-admission. 2. Treat the cases included in the overall case count – Q20(CABG), Q16(PCI), Q7(AMI), Q6(Pneum) – as “index cases”. Count those cases once and only once, if followed by any readmission(s) within fourteen days of discharge of the index case. Don’t count the number of readmissions. Example: CABG case discharged 7/04/2010, patient re-admitted to same hospital for any reason on 7/12/2010, discharged 7/14/2010, and re-admitted 7/16/2010; count the 7/04/2010 discharge once as a case followed by re-admission within 14 days. 3. Determine readmissions following, and count each index case is so, on its own merits, for each procedure/condition separately. Example: AMI patient with PCI discharged 8/23/2010, readmitted for CABG 9/02/2010 and discharged 9/08/2010, re-admitted with Pneumonia 10/15/2010. Count the AMI case (once) followed by re-admission and the PCI case (once) followed by re-admission. The CABG case was not followed by a re-admission within 14 days. 4. Since discharge date of the index cases counted and reported in Q20(CABG), Q16(PCI), Q7(AMI), Q6(Pneum) must fall within the Reporting Time Period, look 14 days past the end of the Reporting Time Period to determine if any re-admission(s). If so, the index case is counted as being followed by a re-admission. 5. Report the number of index cases followed by a re-admission at Q21(CABG), Q17(PCI), Q8(AMI), Q7(Pneum) as a whole number. Leapfrog will calculate the readmission rate based on this count divided by the total cases counted in Q20(CABG), Q16(PCI), Q7(AMI), Q6(Pneum). December 13, 2011 v5.3.4 Page 41 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Geometric Mean Length of Stay (also applied to PCI, AMI, Pneumonia) CABG Q22, PCI Q16, AMI Q9, Pneumonia Q8 For each respective procedure/condition, report the geometric mean length of stay for the cases counted and reported in Q20(CABG), Q14(PCI), Q7(AMI), Q6(Pneum) per the “Case Count” specifications, above. Length of stay for each case counts the number of inpatient days for the case from admission to discharge, including day of admission but excluding day of discharge, except if discharged (including died) on the same day as admission date, count one(1) day length of stay. Date of death is considered date discharged. The length of stay for each case is a whole number of days, with a minimum one(1) day stayed. Do not count fractional or partial days for late discharge or temporary transfer to another facility, e.g., for testing or procedure. Note: Patients transferred into a Medicare-certified hospice inpatient unit contiguous with the stay should not include hospice days in the inpatient length of stay. Since the cases counted are based on discharge date falling within the Reporting Time Period, include any portion of a stay occurring prior to the start of the Reporting Time Period. Do not count any portion of any stay with a discharge date after the Reporting Time Period, even if a portion of that stay occurred during the Reporting Time Period. Example: Reporting Time Period = 12 months ending 12/31/2010. Case #1 admitted 12/28/2009 discharged 1/02/2010 counts as a case with 5 days stayed, including 4 days in 2009. Case #2 admitted 12/29/2010 discharged 1/03/2011 does not count as a case; no days should be accumulated for this case for this Reporting Time Period. The geometric mean length of stay is NOT the simple arithmetic mean of lengths of stay. (See About the Geometric Mean later.) To compute geometric mean length of stay (GMLOS), use the link on the ‘Survey Download Materials’ page of the online survey, Computing Geometric Mean Length of Stay: Excel Tool, and follow the instructions for Method 1 here. Alternative Methods 2 and 3 are also described below, but not supported. Method 1 – Using Excel Tool: Computing Geometric Mean Length of Stay: Access the tool from the link on the home page of the online survey. Click on the tool to open it, or right-click to download a copy of the tool to your workstation and open that copy. Enter the length of stay, as a whole number (no decimals entered), for each case in the column for the respective procedure or condition, one row for each discharge. As indicated above, a ZERO(0)-DAY LENGTH OF STAY IS INVALID as an observation for any case. GMLOS is computed as data are entered. Once all the cases for a given procedure/condition are entered, the final answer is displayed at the top of that column. Enter that value in the survey. As data are entered, and once data entry is complete, save the spreadsheet to a local workstation or network drive/folder for your records, re-use, or corrections if needed. The data and spreadsheet cannot be saved at the online survey site. Tips for using tool: Don’t delete, insert or reformat any data rows. There is room for up to 10,000 cases, far more than needed; empty cells are not used in the calculation and can be left as is. Data can be keyed in one case at a time, or cut and pasted from other spreadsheets. Lengths of stay in the source data must be whole, positive, non-zero number only. To paste data from another source, copy it from the source and use Edit->Paste Special-> Values so that formatting in the tool is unchanged. Otherwise, any fractional or decimal December 13, 2011 v5.3.4 Page 42 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR data entries might not display in the tool and will be difficult to locate when the tool indicates these errors in the data entry. Automatic recalculation is turned on and should be left on. Otherwise, the GMLOS displayed might not be calculated for all data entered. If the GEOMEAN results indicate an error, see the error message just below and correct the error. Remember to enter whole numbers only, not decimals or fractions, and no value less than 1 for a case. Cells above the data entry area are locked and the sheet is protected so that users cannot alter that area of the spreadsheet. We recommend not turning spreadsheet protection off. Contact the Help Desk, if questions, at https://www.leapfroghospitalsurvey.org/helpdesk. Method 2 – Statistical software packages: Statistical software packages like SAS and SPSS provide a geometric mean (GEOMEAN) procedure. Make sure that each observation of length of stay for a case is a whole, positive, nonzero number when computing the geometric mean for the discharges included. Use the rounding rule to round the result to the nearest two decimal places of precision, e.g., 4.32 The Help Desk cannot provide support for inquiries about how to use statistical software tools or packages to compute this statistic. Method 3 – Using logs to compute geometric mean (not recommended) The length of stay for each case must be a whole, positive, non-zero number for each discharge’s length of stay (observation). For each observation, take the logarithm of the length of stay (base 10 or natural log). Maintain at least four(4) decimal-place precision. Sum the log values for each observations and divide the total by the number of observations (discharges), still maintaining at least four(4) decimal place-precision throughout. Take the anti-log or log-inverse of the result, i.e., raise base 10 or base e (natural) to the result power, continuing to maintain at least four(4) decimal-place precision in the result that is used as the power. Use the rounding rule to round the result to the nearest two decimal places of precision, e.g., 4.32 The Help Desk cannot provide support for inquiries about how to apply this method. Enter the Results in the Online Survey Use the rounding rule to round the result to the nearest two decimal places of precision, e.g., 4.32 and report the result in the online survey at CABG Q22, PCI Q18, AMI Q9, Pneum Q8. About the Geometric Mean Technically, the geometric mean is the Nth-root of the product of the length of stay for each discharge, i.e., (x1*x2*x3*x4*…xN) ^ (1/N). Whereas an arithmetic mean or simple average adds each observation then divides by the number of observations, the geometric mean multiplies each observation then takes the Nth-root of that product. In part, because length of stay is truncated only on the left, at 1 day, a frequency distribution of lengths of stay is skewed to the right, i.e., a “long tail” to the right, and not normally distributed in statistical terms. Although simple average length of stay (ALOS) will tend to be normally distributed, any hospital’s ALOS can be highly influenced by a few exceptionally long-stay cases, or outliers, especially when total case volume (observations) are fewer. The logarithm of length of stay is more normally distributed and less susceptible to these influences. December 13, 2011 v5.3.4 Page 43 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Rather than remove outliers or arbitrarily truncating them at some high-end limit, using a geometric mean length of stay reduces this effect. The severity-adjustment models developed by The Leapfrog Group use a geometric mean length of stay, which resulted in stronger statistical models for standardizing length-ofstay comparisons from hospital to hospital. CABG Case Counts by Risk Factor Q23a-h = For those cases included in overall Case Count, Q20 as specified above, the number of cases which had the specified Risk Factor present for that case, respectively. Q# 23a 23b 23c 23d 23e 23f 23g 23h Risk Factor RF01 Age >=55 RF02 Male Chronic renal disease (differs from RF34) RF08 RF09 Chronic liver disease COPD (differs from RF36) RF11 RF12 Cardiomyopathy RF19 AMI RF33 Congestive heart failure See Table* None None RF08 RF09 RF11 RF12 RF19 RF33 n=8 If no cases have that Risk Factor present, enter 0 cases for that respective Risk Factor. Please note that 0 and 9999 are both considered numerical values, not ‘missing data’, and will be interpreted as the number of cases with that respective risk factor. CABG Risk Factor Definitions RF08 – Chronic renal disease applies to AMI, CABG, PCI WARNING: Definition differs from RF34 – Kidney disease Any diagnosis ICD-9-CM Diagnosis Codes 403.00 Hypertensive chronic kidney disease, malignant, without mention of renal failure 403.01 Hypertensive chronic kidney disease, malignant, with renal failure 403.10 Hypertensive chronic kidney disease, benign, without mention of renal failure 403.11 Hypertensive chronic kidney disease, benign, with renal failure 403.90 Hypertensive chronic kidney disease, unspecified, without mention of renal failure 403.91 Hypertensive chronic kidney disease, unspecified, with renal failure 404.00 Hypertensive heart and chronic kidney disease, malignant to 404.03 404.10 Hypertensive heart and chronic kidney disease, benign to 404.13 404.90 Hypertensive heart and chronic kidney disease, unspecified to 404.93 582.x Chronic nephritis and 582.xx 583.x Nephritis NOS and 583.xx 585.x, Chronic kidney disease December 13, 2011 v5.3.4 Page 44 2011 Leapfrog Hospital Survey Reference Book 586, and 587 Section 3: EBHR Renal failure, unspecified Renal sclerosis, unspecified RF09 – Chronic liver disease applies to AMI, CABG, PCI Any diagnosis ICD-9-CM Diagnosis Codes 571.x Chronic liver disease/cirrhosis and 571.xx 572.1 Portal pyemia 572.2 Hepatic coma 572.3 Portal hypertension 572.4 Hepatorenal syndrome 572.8 Other sequelae of chronic liver disease RF11 – COPD applies to CABG, PCI WARNING: Definition differs from RF36 -- COPD Any diagnosis ICD-9-CM Diagnosis Codes 491.21 Obstructive chronic bronchitis, with (acute) exacerbation 493.20 Chronic obstructive asthma without mention of status asthmaticus or acute exacerbation or unspecified 493.21 Chronic obstructive asthma, with status asthmaticus 496 Chronic airway obstruction, not elsewhere classified RF12 – Cardiomyopathy applies to CABG Any diagnosis ICD-9-CM Diagnosis Codes 425.x Cardiomyopathy RF19 – AMI applies to CABG, PCI Principal diagnosis ICD-9-CM Diagnosis Codes 410.00 Acute myocardial infarction, of anterolateral wall, episode of care unspecified 410.01 Acute myocardial infarction, of anterolateral wall, initial episode of care 410.10 Acute myocardial infarction, of other anterior wall, episode of care unspecified 410.11 Acute myocardial infarction, of other anterior wall, initial episode of care 410.20 Acute myocardial infarction, of inferolateral wall, episode of care unspecified 410.21 Acute myocardial infarction, of inferolateral wall, initial episode of care 410.30 Acute myocardial infarction, of inferoposterior wall, episode of care unspecified 410.31 Acute myocardial infarction, of inferoposterior wall, initial episode of care 410.40 Acute myocardial infarction, of other inferior wall, episode of care unspecified 410.41 Acute myocardial infarction, of other inferior wall, initial episode of care 410.50 Acute myocardial infarction, of other lateral wall, episode of care unspecified 410.51 Acute myocardial infarction, of other lateral wall, initial episode of care 410.60 Acute myocardial infarction, true posterior wall infarction, episode of care unspecified 410.61 Acute myocardial infarction, true posterior wall infarction, initial episode of care 410.70 Acute myocardial infarction, subendocardial infarction, episode of care unspecified 410.71 Acute myocardial infarction, subendocardial infarction, initial episode of care 410.80 Acute myocardial infarction, of other specified sites, episode of care unspecified 410.81 Acute myocardial infarction, of other specified sites, initial episode of care December 13, 2011 v5.3.4 Page 45 2011 Leapfrog Hospital Survey Reference Book 410.90 410.91 Section 3: EBHR Acute myocardial infarction, unspecified site, episode of care unspecified Acute myocardial infarction, unspecified site, initial episode of care RF33 – Congestive heart failure applies to AMI, CABG, PCI, Pneumonia Any diagnosis ICD-9-CM Diagnosis Codes 428.x and 428.xx Heart failure 402.01 Hypertensive heart disease, malignant, with heart failure 402.11 Hypertensive heart disease, benign, with heart failure 402.91 Hypertensive heart disease, unspecified, with heart failure 404.01 Hypertensive heart and renal disease, malignant, with congestive heart failure 404.03 Hypertensive heart and renal disease, malignant, with congestive heart failure and renal failure 404.11 Hypertensive heart and renal disease, benign, with congestive heart failure 404.13 Hypertensive heart and renal disease, benign, with congestive heart failure and renal failure 404.91 Hypertensive heart and renal disease, unspecified, with congestive heart failure 404.93 Hypertensive heart and renal disease, unspecified, with congestive heart failure and renal failure CABG Frequently Asked Questions (FAQs) Outcome Measures 1. My hospital’s CABG mortality outcomes are reported in one of the Leapfrog-endorsed publicly reported statewide (CA, MA, NJ, NY, or PA) performance reports. How do I determine our hospital’s observed and expected morality rates? State-specific instructions for hospitals in public reporting states, including details on which columns in the report should be referenced for answering the survey questions, are provided in an earlier section of this document (State Specific Instructions). 2. My hospital is in one of the public outcomes reporting states but the date of the latest mortality outcome report is not listed. Why not? Should I use the more recent results to respond? If there has been a recent update to your statewide CABG mortality outcomes, please contact the Help Desk which will update this document to reflect the updated web link. 3. For CABG procedures, the scoring algorithm gives credit to hospitals for participating in and reporting on both outcomes and process measures. Should we audit our cases against the process of care indicators and report our results if we also participate in STS national reporting system? Yes, we encourage all hospitals performing CABG procedures to measure their process of care against the process measures developed by external measure developers such as The Joint Commission CMS, and STS. The scoring algorithm provides hospitals the opportunity to get additional credit beyond what they get based on volume alone either by being above the all hospital average in STS and/or by meeting the process measures for at least 80% of cases. Process Measures 1. (General) How are “isolated CABGs” defined? Isolated CABGs excludes patients with a concomitant valve replacement and patients with a December 13, 2011 v5.3.4 Page 46 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR transplant procedure during the stay. The list of excluded procedure codes in the CABG-2 measure may be used to identify the valve replacements. December 13, 2011 v5.3.4 Page 47 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR CABG Scoring Algorithm Quality Score Volume Credit (if the hospital reports a risk-adjusted outcome) ½ credit if overall hospital volume >= 450; otherwise, ¼ credit Mortality Outcomes (if the hospital reports a risk-adjusted outcome) ½ additional credit if the hospital’s actual mortality rate, as indicated in the latest annual report from STS, NNECDSG, or an approved statewide report (CA, MA, NJ, NY, PA) is better than allhospital average on a risk-adjusted basis Survival Predictor (if the hospital does not report a risk-adjusted outcome) See details on p. 23. Full credit, if “Best Odds of Survival” ¾ credit, if “Better Odds of Survival” ½ credit, if “Improved Odds of Survival” ¼ credit, if “Lower Odds of Survival” Process-of-Care Quality Measures ¼ extra credit (not to exceed full credit) if the hospital has measured and reports adhering for 80+% of cases for at least four of the seven process indicators for the procedure. Note: If the hospital did not measure any of the seven process measures, they will be reflected as “Did not measure” and will not receive the ¼ extra credit. If the hospital measured one or more process measures, but reported zero (0) cases meeting the denominator criteria for all of the reported measures, they will be scored as “No cases met criteria” and will not receive the ¼ extra credit. Resource Utilization Score (also applied to PCI, AMI, and Pneumonia) For CABG, PCI, AMI, and Pneumonia, resource utilization is measured by the severity-adjusted average length of stay inflated by the readmission rate following these cases. All inpatient discharges with the clinical condition meeting the inclusion/exclusion criteria are included. For each clinical condition, a hospital's average length of stay (ALOS) is adjusted for the expected impact of differences in case severity between hospitals in the one-year period for which measures are reported. The severity-adjustment model is a linear regression model, with the parameters derived from multi-state historical data. The risk factors used in the model included a set of clinical, demographic and other factors which (a) are identified from administrative data sources and (b) are clinically relevant and most significant and material in explaining variation in the dependent variable – ALOS. The severity-adjustment model consists of a set of statistical coefficients associated with each of several risk factors which represent the estimated contribution (+ or -) to an expected length of stay for each case based on presence of that factor. The proportion of total cases with each risk factor present, as reported in each hospital’s survey responses, is used to weight those coefficients to an overall severity-adjusted expected length of stay for the hospital’s specific mix of cases. (The models are applied by Leapfrog when scoring each hospital’s survey responses.) These expected lengths of stay are aggregated across all reporting hospitals and re-indexed to an overall severity index of 1.000 representing the overall predicted length of stay across all hospitals reporting for December 13, 2011 v5.3.4 Page 48 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR that period within that clinical area, and each hospital's severity index is computed based on this reindexing. For each clinical condition, ALOS is standardized for the likely impact that differences in case severity are expected to influence those averages: Standardized ALOS = ALOS divided by Severity Index This standardizes all hospital's ALOS to a common and directly comparable severity index of 1.000. The standardized ALOS is then inflated by the readmission rate for cases in that clinical area: Adjusted ALOS = Std ALOS X (1 + Readmission Rate) All responding hospitals are stratified into performance categories based on their severity-adjusted average length of stay inflated by readmission rate following these cases. A hospital’s results are publicly released and displayed on the Leapfrog Group Web site in one of five categories: Fully meets standards (full credit -- 4 filled bars) means the hospital is in the lowest (best) performance category for Adjusted ALOS. Substantial progress (¾-credit -- 3 filled bars) means the hospital is below the midpoint (median), but not in the lowest performance category, for Adjusted ALOS. Some progress (½-credit -- 2 filled bars) means the hospital is above midpoint (median), but not in the highest performance category, for Adjusted ALOS. Willing to report (¼-credit -- 1 filled bar) means the hospital is in the highest (worst) performance category for Adjusted ALOS. Declined to respond means the hospital did not respond to this section of the survey, or the hospital was asked to complete the survey but has not submitted one. Performance category cutpoints for 2011 are based on the distribution of results from surveys submitted as of June 30, 2011. These performance category cutpoints will remain in place for the entire survey reporting cycle, unless it is determined that there are compelling reasons to make revisions. However, at this time, there are no plans or commitments to change the cutpoints. December 13, 2011 v5.3.4 Page 49 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Overall Efficiency Score (also applied to PCI, AMI and Pneumonia) A hospital's resource utilization score for a high-risk surgery (CABG and PCI) or condition (AMI and Pneumonia) is integrated with its quality score to determine an overall efficiency score. This overall score is reported in public Leapfrog results, in addition to the individual quality and resource utilization scores. The quality score and resource utilization score are combined to create an Overall Efficiency Score as follows: Resource Utilization Score Quality Score Fully meets standards Substantial progress Some progress Willing to Report Fully Meets Standards Fully meets standards Fully meets standards Substantial progress Substantial progress Substantial Progress Substantial progress Substantial progress Substantial progress Some progress Some Progress Substantial progress Some progress Some progress Some progress Some progress Willing to Report Willing to Report Some progress Willing to Report Does Not Apply: Standard does not apply. December 13, 2011 v5.3.4 Page 50 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR CABG Section Complete Save your Responses! December 13, 2011 v5.3.4 Page 51 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR PCI Measure References PCI Volume: Survey p.20 For PCI, there are two sets of ICD-9-CM codes for counting patients for each of these procedures. The first set of codes is for counting all patients (inpatients and outpatients) who have had the procedure (Question #1). The second set of codes for PCI is for counting just inpatient procedures (PCI Question #2). While it is expected that most procedures would be indicated as a principal procedure given their severity, if the procedure code is found in a secondary position, the patient can be counted if the code qualifies according to the definition. Do not use these codes for measuring and reporting the Nationally-Endorsed Procedure-Specific Process Measures of Quality; use the separate specifications for those indicators. Patient populations used for the Process Measures typically DIFFER from patient populations included here in the volume counts. Use only ICD-9-CM codes as indicated in the each specification. When calculating hospital volumes, count the number of patients with any one or more of the specified procedure codes for that EBHR procedure, subject to the other inclusion/exclusion criteria below. Patient age restrictions apply to all procedures. Additionally, presence or absence of certain diagnosis codes may further determine whether the patient qualifies to be counted. The count for the volume measures can include emergent cases as well as “elective” scheduled cases. Q.1: All patients (inpatients and outpatients)undergoing PCI procedure Source: The Leapfrog Group Number of patients discharged with ICD-9-CM codes of 00.66, 36.06, or 36.07 in any procedure field. Note: ICD-9-CM codes of 36.01, 36.02, and 36.05 were discontinued effective 10/1/2005. Age 18 years and older. ICD-9-CM PCI procedure codes: 00.66 Percutaneous transluminal coronary angioplasty (PTCA) or coronary atherectomy (code effective 10/1/2005) 36.06 Insertion of non-drug eluting coronary stent(s) 36.07 Insertion of drug-eluting coronary stent(s) The following CPT-4 and/or HCPCS procedures codes may also be used to identify cases, especially those performed on an outpatient basis at this same hospital facility. Transcatheter placement of an intracoronary stent(s), percutaneous, with or without other therapeutic intervention, any method; . . . 92980 . . . single vessel. 92981 . . . each additional vessel. Percutaneous transluminal coronary balloon angioplasty; 92982 . . . single vessel 92984 . . . each additional vessel. Percutaneous transluminal coronary atherectomy, by mechanical or other method, with or without balloon angioplasty; 92995 . . . single vessel. 92996 . . . each additional vessel. G0290 Transcatheter placement of a drug eluting intracoronary stent(s), percutaneous, with or without other therapeutic intervention, any method; single vessel. Count the case once only where ANY one or more codes above are present. December 13, 2011 v5.3.4 Page 52 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Q.2: All inpatients undergoing the procedure Source: The Leapfrog Group Number of inpatients discharged with ICD-9-CM codes of 00.66, 36.06, or 36.07 in any procedure field. Note: ICD-9-CM codes of 36.01, 36.02, and 36.05 were discontinued effective 10/1/2005. Age 18 years and older. ICD-9-CM PCI procedure codes: 00.66 Percutaneous transluminal coronary angioplasty (PTCA) or coronary atherectomy (code effective 10/1/2005) 36.06 Insertion of non-drug eluting coronary stent(s) 36.07 Insertion of drug-eluting coronary stent(s) PCI Outcomes Specifications: Survey p.20 Q. 4-7: Instructions for National Performance Measurement Reporting Entity: Observed mortality rate: ACC NCDR CathPCI (NCDR CathPCI registry outcome data) Expected mortality rate: Enter your hospital’s expected mortality rate (EMR) as a percentage. Using data from the My Hospital R4Q “Num” column on page 61 in the current NCDR CathPCI Registry Institutional Outcomes Reports (2010Y4), EMR must be calculated by dividing the number for Line 1999 “Expected Mortality (among eligible)” by the number for Line 1997 “Eligible pts” to obtain the % rate for the most recent rolling four quarters where 12 consecutive months of data was submitted (i.e., Line 1999/Line 1997). Enter your hospital’s (actual) observed mortality rate (OMR) as a percentage. Using data from the My Hospital R4Q “Num” column on page 61 in the current NCDR CathPCI Registry Institutional Outcomes Reports (2010Y4), OMR must be calculated by dividing the number for Line 1998 “Observed Mortality (among eligible)” by the number for Line 1997 “Eligible pts” to obtain the % rate for the most recent rolling four quarters where 12 consecutive months of data was submitted (i.e., Line 1998/Line 1997). Q. 8 - 12: Instructions for State and Regional Registry Reporting General State Instructions (For hospitals in MA and NY only) For hospitals located in a state with a public release of risk-adjusted mortality outcomes, use the information below to determine responses to PCI questions 8 – 12. Use only the public report for the time period indicated below when responding. Follow the links below to the appropriate public report. Do not substitute data from reports other than those cited here when responding. December 13, 2011 v5.3.4 Page 53 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR If you are aware of a newer public release of risk-adjusted mortality outcomes in your state, please contact the Leapfrog Help Desk (https://www.leapfroghospitalsurvey.org/helpdesk) as soon as possible. Question 8 – included in public report: Determine from the public data sources cited below whether risk-adjusted mortality outcomes were publicly reported for your hospital in the latest public data available in your state for the time period indicated. If your hospital’s results are not included in that source, respond “no” to this question and skip questions 9 – 12. Question 9 – public report time period: Indicate in the survey response the 12-month reporting period ending, as indicated below. Question 10 – different hospital name (optional): If the public report linked below indicates a hospital name different from the hospital name entered in the survey’s Organization Information (section 1), indicate the hospital’s name as it appears in the public report. Questions 11 and 12 – hospital mortality rates: For each respective procedure and the state where the hospital is located, follow the additional instructions below for reporting observed mortality rate and expected mortality rate in survey questions 11 and 12, respectively, for the applicable EBHR surgical procedure. State Specific Instructions State: Source: MA http://www.massdac.org/sites/default/files/reports/PCI%20FY2009.pdf (Figure 7.1) No shock and NSTEMI admissions only.1 Q8: If your hospital is not listed, answer ‘No’, and skip Q9 – Q12; else enter ‘Yes’ and continue.1 Q9: Report 12-month Time Period ending = 092009 Q10: Indicate hospitals name as presented in public report, if different from hospital name indicated in Q1 of survey section 1. Q11: Report SMIR (%) indicated on right side of graph (Figure 7.1) as a percent with two decimalplace precision for the observed mortality rate. Q12: All hospitals must report 0.46% -- the statewide Unadjusted Mortality Rate from the graph (Figure 7.1) -- as a percent with two decimal-place precision for the expected mortality rate. This is the expected rate to which the SMIR% is comparable.2 IMPORTANT: Do not report the Expected Mortality% from Figure 7.1. Absent an observed mortality rate, that is a measure of severity, not hospital performance. More Info: http://www.massdac.org/reports/pci.html 1 Only the 14 hospitals that also provide cardiac surgery included in Figure 7.1 should report their public risk-adjusted results. The eight pilot hospitals with cardiac surgery services performing PCI only for non-elective patients, with cardiogenic shock or STEMI, may NOT report public results and should respond ‘No’ to Q8. 2 The Commonwealth public report does not include hospitals’ observed mortality rates. The SMIR(%) is each hospital’s actual (observed) mortality rate, standardized (risk-adjusted) to the average case severity for all reporting hospitals included in the report. Since the statewide un-adjusted rate reflects the same average case severity, that “Unadjusted Mortality Rate“ must be used as the expected rate and SMIR% as the observed. Note that O/E ratio = Observed / Expected is equal to SMIR / Unadjusted (statewide) Mortality Rate in this case. December 13, 2011 v5.3.4 Page 54 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR State: Source: NY http://www.health.state.ny.us/statistics/diseases/cardiovascular/docs/pci_2006-2008.pdf (Table 1, p. 8) Q8: If your hospital is not listed, answer ‘No’, and skip Q9 – Q12; else enter ‘Yes’ and continue. Q9: Report 12-month Time Period ending = 122008 Q10: Indicate hospital’s name as presented in public report, if different from hospital name indicated in Q1 of survey section 1. Q11: Report All Cases OMR – Observed Mortality Rate % – as indicated, maintaining two decimalplace precision. Q12: Report All Cases EMR – Expected Mortality Rate % – as indicated, maintaining two decimalplace precision. More http://www.health.state.ny.us/statistics/diseases/cardiovascular/ Info: IMPORTANT: Disregard RAMR (Risk-Adjusted Mortality Rate) in the public report when responding to Q11 & Q12. Report for All cases; do not report rates for non-Emergency or Emergency cases. Instructions for Regional Registries Entity: Observed mortality rate: Expected mortality rate: NNECDSG (ME, NH, VT only) Entity: Observed mortality rate: Expected mortality rate: BMC2 (MI only) Enter your hospital’s observed risk-adjusted mortality rate from the last page of the report. Enter your hospital’s predicted risk-adjusted mortality rate from the last page of the report. December 13, 2011 v5.3.4 Please refer to the document titled “Leapfrog Hospital Survey Data” provided to you as an addendum to your most recent NNECDSG Cardiac Surgery or PCI report. Page 55 2011 Leapfrog Hospital Survey Reference Book PCI Process Measure Specifications: Survey Section 3: EBHR p.22 The specifications are for auditing and measuring the rate of adherence to the process measure of quality included in the Leapfrog Hospital Survey. Because of the clinical specificity needed, procedure and condition definitions DIFFER from those used to count volume of procedures elsewhere in the survey and process measure denominator counts should not be used for that purpose. NATIONAL PERFORMANCE MEASUREMENT SYSTEMS To reduce the reporting burden on survey respondents, every effort has been made to harmonize this process measure with national performance measurement systems endorsed and sponsored by the following organizations: The Joint Commission (TJC), Centers for Medicaid and Medicare Services (CMS), Links throughout this document to The Joint Commission Appendices and Table definitions can be located at http://www.jointcommission.org/specifications_manual_for_national_hospital_inpatient_quality_measures/ GENERAL INSTRUCTIONS The specifications in this document for each of the process measures indicate whether the measure coincides with one that your hospital may already have measured and reported to one of these national performance measurement systems. 1. For any process measure in the Leapfrog survey that coincides with a measure specified in a national performance measurement system, if your hospital has measured adherence to that process-of-care quality indicator, and reported the results to The Joint Commission or CMS. . . for the Reporting Time Period of that measure as indicated in the survey, then . . . Use data and results as reported to that organization for that measure for the Reporting Time Period specified in the survey. In this case, to the extent any specifications below differ from the specifications for reporting the data to those organizations, rely on the specifications of that organization. 2. Otherwise, you should measure adherence to the process-of-care quality indicator using the specifications here and use those results in responding to the survey. See also the Frequently Asked Questions at the end related to measuring these indicators. In either case #1 or #2, we ask that you report the number of cases in the denominator and the number of cases where there was adherence to the measurement standard (numerator). December 13, 2011 v5.3.4 Page 56 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR In order to attain credit for EBHR Quality, your hospital will need to have a median time to Primary PCI of 60 minutes or less. PCI-1: Median Time to Primary PCI Source: The Joint Commission Measure AMI-8 Version v3.1a If you measured adherence to this process-of-care quality indicator and reported the results to The Joint Commission or CMS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. Otherwise, use these specifications to measure and report results for this measure Continuous Variable Statement: Time (in minutes) from hospital arrival to primary percutaneous coronary intervention (PCI) in patients with ST-segment elevation or left bundle branch block (LBBB) on the electrocardiogram (ECG) performed closest to hospital arrival. Included Populations: Discharges that have all of the following: An ICD-9-CM Principal diagnosis code for AMI: 410.00 Anterolateral wall, acute myocardial infarction-episode of care unspecified 410.01 Anterolateral wall, acute myocardial infarction-initial episode 410.10 Other anterior wall, acute myocardial infarction-episode of care unspecified 410.11 Other anterior wall, acute myocardial infarction-initial episode 410.20 Inferolateral wall, acute myocardial infarction-episode of care unspecified 410.21 Inferolateral wall, acute myocardial infarction-initial episode 410.30 Inferoposterior wall, acute myocardial infarction-episode of care unspecified 410.31 Inferoposterior wall, acute myocardial infarction-initial episode 410.40 Other inferior wall, acute myocardial infarction-episode of care unspecified 410.41 Other inferior wall, acute myocardial infarction-initial episode 410.50 Other lateral wall, acute myocardial infarction-episode of care unspecified 410.51 Other lateral wall, acute myocardial infarction-initial episode 410.60 True posterior wall, acute myocardial infarction-episode of care unspecified 410.61 True posterior wall, acute myocardial infarction-initial episode 410.70 Subendocardial, acute myocardial infarction – episode of care unspecified 410.71 Subendocardial, acute myocardial infarction – initial episode 410.80 Other specified sites, acute myocardial infarction-episode of care unspecified 410.81 Other specified sites, acute myocardial infarction-initial episode 410.90 Unspecified site, acute myocardial infarction-episode of care unspecified 410.91 Unspecified site, acute myocardial infarction-initial episode and PCI (determined using the following ICD-9-CM procedure codes as principal or secondary procedure): 00.66 Percutaneous transluminal coronary angioplasty [PTCA] or coronary atherectomy and ST-segment elevation or left bundle branch block (LBBB) on the electrocardiogram (ECG) closest to hospital arrival and PCI performed within 24 hours after hospital arrival. Excluded Populations: Patients less than 18 years of age December 13, 2011 v5.3.4 Page 57 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Patients who have a length of stay > 120 days Patients enrolled in clinical trials Patients received as a transfer from an acute care facility where they were an inpatient or outpatient Patients received as a transfer from one distinct unit of the hospital to another distinct unit of the same hospital Patients received as a transfer from the emergency department of another hospital Patients administered fibrinolytic agent prior to PCI PCI described as non-primary by physician, advanced practice nurse, or physician assistant (physician/APN/PA) Patients who did not receive PCI within 90 minutes and had a reason for delay documented by a physician, advance practice nurse, or physician assistant (e.g., social, religious, initial concern or refusal, cardiopulmonary arrest, balloon pump insertion, respiratory failure requiring intubation) PCI Resource Utilization Specifications: Survey p.23 Because of the clinical specificity needed, specifications DIFFER from those used to count volume of procedures elsewhere in the survey and process measure denominator counts should not be used for that purpose. PCI Case Count Q14 = Number of inpatient discharges with ICD-9-CM codes of 00.66, 36.06, or 36.07 in any procedure field. Inclusion criteria: Discharge date within Reporting Time Period Inpatient discharges include deaths during the hospital stay Any one or more primary or secondary procedure code in the following table: ICD-9-CM PCI procedure codes 00.66 Percutaneous transluminal coronary angioplasty (PTCA) or coronary atherectomy Insertion of non-drug eluting coronary stent(s) (added by Leapfrog) 36.06 Insertion of drug-eluting coronary stent(s) (added by Leapfrog) 36.07 Exclusions: Patient age < 18 Patients not admitted to this hospital for an inpatient stay, e.g., ambulatory procedures Readmission Rate See CABG section p.41 Geometric Mean Length of Stay See CABG section p.42 PCI Case Counts by Risk Factor December 13, 2011 v5.3.4 Page 58 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Q17a-g = For those cases included in overall Case Count, Q14 as specified above, the number of cases which had the specified Risk Factor present for that case, respectively. Q# 17a 17b 17c 17d 17e 17f 17g Risk Factor RF06 Cancer Chronic renal disease (differs from RF34) RF08 RF09 Chronic liver disease COPD (differs from RF36) RF11 RF17 CABG RF19 AMI RF33 Congestive heart failure See Table* RF06 RF08 RF09 RF11 RF17 RF19 RF33 n=7 If no cases have that Risk Factor present, enter 0 cases for that respective Risk Factor. Please note that 0 and 9999 are both considered numerical values, not ‘missing data’, and will be interpreted as the number of cases with that respective risk factor. PCI Risk Factor Definitions RF06 – Cancer applies to AMI, PCI Any diagnosis ICD-9-CM Diagnosis Codes 140.0 Malignant neoplasms to 208.9 RF08 – Chronic renal disease applies to AMI, CABG, PCI WARNING: Definition differs from RF34 – Kidney disease Any diagnosis ICD-9-CM Diagnosis Codes 403.00 Hypertensive chronic kidney disease, malignant, without mention of renal failure 403.01 Hypertensive chronic kidney disease, malignant, with renal failure 403.10 Hypertensive chronic kidney disease, benign, without mention of renal failure 403.11 Hypertensive chronic kidney disease, benign, with renal failure 403.90 Hypertensive chronic kidney disease, unspecified, without mention of renal failure 403.91 Hypertensive chronic kidney disease, unspecified, with renal failure 404.00 Hypertensive heart and chronic kidney disease, malignant to 404.03 404.10 Hypertensive heart and chronic kidney disease, benign to 404.13 404.90 Hypertensive heart and chronic kidney disease, unspecified to 404.93 582.x Chronic nephritis and 582.xx 583.x Nephritis NOS and 583.xx 585.x, Chronic kidney disease December 13, 2011 v5.3.4 Page 59 2011 Leapfrog Hospital Survey Reference Book 586, and 587 Section 3: EBHR Renal failure, unspecified Renal sclerosis, unspecified RF09 – Chronic liver disease applies to AMI, CABG, PCI Any diagnosis ICD-9-CM Diagnosis Codes 571.x Chronic liver disease/cirrhosis and 571.xx 572.1 Portal pyemia 572.2 Hepatic coma 572.3 Portal hypertension 572.4 Hepatorenal syndrome 572.8 Other sequelae of chronic liver disease RF11 – COPD applies to CABG, PCI WARNING: Definition differs from RF36 -- COPD Any diagnosis ICD-9-CM Diagnosis Codes 491.21 Obstructive chronic bronchitis, with (acute) exacerbation 493.20 Chronic obstructive asthma without mention of status asthmaticus or acute exacerbation or unspecified 493.21 Chronic obstructive asthma, with status asthmaticus 496 Chronic airway obstruction, not elsewhere classified RF17 – CABG applies to AMI, PCI Any procedure . . . ICD-9-CM Procedure Codes 36.10 Bypass anasthamosis for heart revascularization to 36.19 36.2 Heart revascularization by arterial implant or . . . CPT-4 Procedure Codes 33510 Coronary artery bypass graft to 33523 33533 Coronary artery bypass graft to 33536 RF19 – AMI applies to CABG, PCI Principal diagnosis ICD-9-CM Diagnosis Codes 410.00 Acute myocardial infarction, of anterolateral wall, episode of care unspecified 410.01 Acute myocardial infarction, of anterolateral wall, initial episode of care 410.10 Acute myocardial infarction, of other anterior wall, episode of care unspecified 410.11 Acute myocardial infarction, of other anterior wall, initial episode of care December 13, 2011 v5.3.4 Page 60 2011 Leapfrog Hospital Survey Reference Book 410.20 410.21 410.30 410.31 410.40 410.41 410.50 410.51 410.60 410.61 410.70 410.71 410.80 410.81 410.90 410.91 Section 3: EBHR Acute myocardial infarction, of inferolateral wall, episode of care unspecified Acute myocardial infarction, of inferolateral wall, initial episode of care Acute myocardial infarction, of inferoposterior wall, episode of care unspecified Acute myocardial infarction, of inferoposterior wall, initial episode of care Acute myocardial infarction, of other inferior wall, episode of care unspecified Acute myocardial infarction, of other inferior wall, initial episode of care Acute myocardial infarction, of other lateral wall, episode of care unspecified Acute myocardial infarction, of other lateral wall, initial episode of care Acute myocardial infarction, true posterior wall infarction, episode of care unspecified Acute myocardial infarction, true posterior wall infarction, initial episode of care Acute myocardial infarction, subendocardial infarction, episode of care unspecified Acute myocardial infarction, subendocardial infarction, initial episode of care Acute myocardial infarction, of other specified sites, episode of care unspecified Acute myocardial infarction, of other specified sites, initial episode of care Acute myocardial infarction, unspecified site, episode of care unspecified Acute myocardial infarction, unspecified site, initial episode of care RF33 – Congestive heart failure applies to AMI, CABG, PCI, Pneumonia Any diagnosis ICD-9-CM Diagnosis Codes 428.x and 428.xx Heart failure 402.01 Hypertensive heart disease, malignant, with heart failure 402.11 Hypertensive heart disease, benign, with heart failure 402.91 Hypertensive heart disease, unspecified, with heart failure 404.01 Hypertensive heart and renal disease, malignant, with congestive heart failure 404.03 Hypertensive heart and renal disease, malignant, with congestive heart failure and renal failure 404.11 Hypertensive heart and renal disease, benign, with congestive heart failure 404.13 Hypertensive heart and renal disease, benign, with congestive heart failure and renal failure 404.91 Hypertensive heart and renal disease, unspecified, with congestive heart failure 404.93 Hypertensive heart and renal disease, unspecified, with congestive heart failure and renal failure December 13, 2011 v5.3.4 Page 61 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR PCI Frequently Asked Questions (FAQs) 1. Should my hospital count outpatient PCI cases for the hospital volume count? Yes, outpatient PCI procedures done at your hospital site by the same physicians and teams that do inpatient PCI procedures count toward the overall volume threshold. The idea is to give credit for experience by surgery teams. Procedures performed elsewhere, such as at hospital-affiliated satellite centers should not be included in the hospital volume count. 2. My hospital’s PCI mortality outcomes are reported in one of the Leapfrog-endorsed publicly reported statewide (MA or NY) performance reports. How do I determine our hospital’s observed and expected morality rates? Data from the respective state’s most recently available, publicly-reported results were compiled from those public sources by The Leapfrog Group for purposes of hospital self-reporting in this survey. Results for all hospitals in those publicly-reported results and detailed instructions on which columns in the report should be referenced for answering the survey questions are provided in an earlier section of this document (State Specific Instructions). 3. My hospital is in one of the public outcomes reporting states but the latest mortality outcome report is not listed. Why not? Should I use the more recent results to respond? If there has been a recent update to your statewide PCI mortality outcomes, please contact the Help Desk which will update the website to reflect the new results. 4. For PCI procedures, the scoring algorithm gives credit to hospitals for participating in and reporting on both outcomes and process measures. Should we audit our cases against the process of care indicator and report our results if we also participate in NNECDSG. BMC2, or NCDR CathPCI Registry national reporting systems? Yes, we encourage all hospitals performing PCI procedures to measure their process of care against process measures developed by external measure developers such as The Joint Commission and CMS. The scoring algorithm provides hospitals the opportunity to get additional credit beyond what they get based on volume alone either by being above the all hospital average in NNECDSG/BMC2/NCDR CathPCI Registry and/or by having a median time to primary PCI of 60 minutes or less. December 13, 2011 v5.3.4 Page 62 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR PCI Scoring Algorithm Quality Score Volume Credit (if the hospital reports a risk-adjusted outcome) ½ credit if overall hospital volume >= 400; otherwise, ¼ credit Mortality Outcomes (if the hospital reports a risk-adjusted outcome) ½ additional credit if the hospital’s actual mortality rate, as indicated in the latest annual report from ACC’s NCDR CathPCI Registry, NNECDSG, BMC2, or an approved statewide report (MA, NY) is better than all-hospital average on a risk-adjusted basis Survival Predictor (if the hospital does not report a risk-adjusted outcome) See details on p. 23. Full credit, if “Best Odds of Survival” ¾ credit, if “Better Odds of Survival” ½ credit, if “Improved Odds of Survival” ¼ credit, if “Lower Odds of Survival” Process-of-Care Quality Measures ¼ extra credit (not to exceed full credit) if the hospital has measured and reports a median time to primary PCI of 60 minutes or less (PCI-1: “Median time to Primary PCI”) . Note: If the hospital did not measure the process measure, they will be reflected as “Did not measure” and will not receive the ¼ extra credit. If the hospital measured the process measure, but reported zero (0) cases meeting the inclusion/exclusion criteria, they will be scored as “No cases met criteria” and will not receive the ¼ extra credit. Resource Utilization Score See CABG section, p.48 Overall Efficiency Score See CABG section, p.50 December 13, 2011 v5.3.4 Page 63 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR PCI Section Complete Save your Responses! December 13, 2011 v5.3.4 Page 64 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR AVR Measure References AVR Volume Standard: Survey p.24 For AVR, there is only one set of codes for counting all patients who have had the procedure. While it is expected that most procedures would be indicated as a principal procedure given their severity, if the procedure code is found in a secondary position, the patient can be counted if the code qualifies according to the definition. Use only ICD-9-CM codes as indicated in the each specification. When calculating hospital volumes, count the number of patients with any one or more of the specified procedure codes for that EBHR procedure, subject to the other inclusion/exclusion criteria below. Patient age restrictions apply to all procedures. Additionally, presence or absence of certain diagnosis codes may further determine whether the patient qualifies to be counted. Q.1: All patients undergoing procedure Source: The Leapfrog Group Number of patients discharged with ICD-9-CM PROCEDURE CODES: 35.21 or 35.22 in any procedure field. Age 20 years and older ICD-9-CM AVR procedure codes: 35.21 Replacement of aortic valve with tissue graft 35.22 Other replacement of aortic valve December 13, 2011 v5.3.4 Page 65 2011 Leapfrog Hospital Survey Reference Book AVR Outcomes Specifications: Survey Section 3: EBHR p.24 Q. 3 - 6: Instructions for National Performance Measurement Reporting Entity: Observed mortality rate: Expected mortality rate: STS See CABG section, p.26. Q. 7-11: Instructions for Regional Registries Entity: Observed mortality rate: Expected mortality rate: NNECDSG (ME, NH, VT only) See CABG section, p.29. AVR Scoring Algorithm Quality Score Volume Credit (if the hospital reports a risk-adjusted outcome) ½ credit if overall hospital volume >= 120; otherwise, ¼ credit Mortality Outcomes (if the hospital reports a risk-adjusted outcome) ½ additional credit if the hospital’s actual mortality rate, as indicated in the latest annual report from STS/NNECDSG, is Better than National Average on a risk-adjusted basis. Survival Predictor (if the hospital does not report a risk-adjusted outcome) See details on p. 23. Full credit, if “Best Odds of Survival” ¾ credit, if “Better Odds of Survival” ½ credit, if “Improved Odds of Survival” ¼ credit, if “Lower Odds of Survival” December 13, 2011 v5.3.4 Page 66 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR AVR Section Complete Save your Responses! December 13, 2011 v5.3.4 Page 67 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR AAA Measure References AAA Volume Standard: Survey p.26 For AAA, there are two sets of ICD-9-CM codes for counting patients for each of these procedures. The first set of codes is for counting all patients who have had the procedure (Question #1). The second set of codes for AAA is for counting patients who have had a non-emergent or non-ruptured repair (AAA Question #2). While it is expected that most procedures would be indicated as a principal procedure given their severity, if the procedure code is found in a secondary position, the patient can be counted if the code qualifies according to the definition. Do not use these codes for measuring and reporting the Nationally-Endorsed Procedure-Specific Process Measures of Quality; use the separate specifications for those indicators. Patient populations used for the Process Measures typically DIFFER from patient populations included here in the volume counts. Use only ICD-9-CM codes as indicated in the each specification. When calculating hospital volumes, count the number of patients with any one or more of the specified procedure codes for that EBHR procedure, subject to the other inclusion/exclusion criteria below. Patient age restrictions apply to all procedures. Additionally, presence or absence of certain diagnosis codes may further determine whether the patient qualifies to be counted. Q.1: All patients undergoing procedure Source: The Leapfrog Group Number of patients discharged with ICD-9-CM codes of 38.34, 38.44, 38.64, 39.25 or 39.71 in any procedure field. Age 18 years and older ICD-9-CM AAA procedure codes: 38.34 Resection of aorta with anastomosis 38.44 Resection of abdominal aorta with replacement 38.64 Other excision of abdominal aorta 39.25 Aorta-iliac-femoral bypass 39.71 Endovascular implementation of graft in abdominal aorta Exclude cases: MDC 14 (pregnancy, childbirth, and puerperium) MDC 15 (newborns and other neonates) Q.2: Patients with an unruptured AAA procedure Source: The Leapfrog Group Number of patients discharged with ICD-9-CM codes of 38.34, 38.44, 38.64, 39.25 or 39.71 in any procedure field with a diagnosis of AAA in any field. December 13, 2011 v5.3.4 Page 68 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Age 18 years and older ICD-9-CM AAA procedure codes: 38.34 Resection of aorta with anastomosis 38.44 Resection of abdominal aorta with replacement 38.64 Other excision of abdominal aorta 39.25 Aorta-iliac-femoral bypass 39.71 Endovascular implementation of graft in abdominal aorta AND ICD-9-CM Diagnosis Codes 441.4 Abdominal aneurysm without mention of rupture 441.9 Aortic aneurysm of unspecified site without rupture MDC MDC Exclude cases: 14 (pregnancy, childbirth, and puerperium) 15 (newborns and other neonates) AAA Process Measure Specifications: Survey p.27 AAA-1: Perioperative beta blocker for patients on beta blockers prior to arrival Source: The Joint Commission Measure SCIP-Card-2 Version v3.1a Note: This Joint Commission measure applies to all surgical patients on beta blockers prior to arrival. However, for purposes of reporting to this survey, please report only on patients who have undergone elective AAA repair. Numerator: Total number of Elective AAA repair patients on beta-blocker therapy prior to arrival who received beta-blockers during the perioperative period. Denominator: Total number of Elective AAA repair patients on beta-blocker therapy prior to arrival Principal or secondary discharge diagnosis of Elective AAA Repair determined using the following: ICD-9 PROCEDURE CODES for non-ruptured AAA 38.34 Resection of aorta with anastomosis 38.44 Resection of abdominal aorta, with replacement 38.64 Other excision of aorta 39.71 Endovascular implantation of graft in abdominal aorta AND ICD-9 DIAGNOSIS CODES for unruptured AAA 441.4 Aortic aneurysm without mention of rupture 441.9 Aortic aneurysm of unspecified site without mention of rupture Exclusions: Patient who are less than 18 years of age. Patients who have a length of stay > 120 days Patients whose ICD-9-CM principal procedure was performed entirely by laparoscope. Patients enrolled in clinical trials. Patients whose ICD-9-CM principal procedure occurred prior to the date of admission. December 13, 2011 v5.3.4 Page 69 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Patients who expired during the perioperative period. Pregnant patients taking a beta-blocker prior to arrival. Patients with a documented Reason for Not Administering Beta-Blocker Perioperative Definitions: Beta-blockers = oral or IV beta-blockers as specified by The Joint Commission for beta-blockers in AMI (Appendix C: Medication Tables) AAA Frequently Asked Questions (FAQs) Process Measures 1. (Indicator 1) The numerator is defined as the number of patients undergoing elective AAA repair who received beta-blockers during the perioperative period. What is the defined time period for “perioperative period”? Perioperative period= 24 hours prior to surgical incision through discharge from post-anesthesia care/recovery. If the patient is discharged from surgery and admitted to a location other than the PACU/recovery, than the perioperative period ends a maximum of six hours after arrival to the non-PACU recovery area. For a patient who is a chronic user of beta-blockers, that patient should then receive the regular dose at the normal period of administration, regardless if the dose should fall on the night prior to surgery or in the morning before surgery. 2. (Indicator 1) We counted patients as a yes who took their regular AM dose at home before coming in for surgery. Is this correct? Yes. AAA Scoring Algorithm Quality Score Survival Predictor: See details on p. 23. Full credit, if “Best Odds of Survival” ¾ credit, if “Better Odds of Survival” ½ credit, if “Improved Odds of Survival” ¼ credit, if “Lower Odds of Survival” Process-of-Care Quality Measures ¼ extra credit (not to exceed full credit) if the hospital has measured and reports adhering for 80+% of cases for the process indicator Note: If the hospital did not measure the process measure, they will be reflected as “Did not measure” and will not receive the ¼ extra credit. If the hospital did measure the process measure, but reported zero (0) cases meeting the denominator criteria for the measure, they will be scored as “No cases met criteria” and will not receive the ¼ extra credit. December 13, 2011 v5.3.4 Page 70 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR AAA Section Complete Save your Responses! December 13, 2011 v5.3.4 Page 71 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Pancreatectomy Measure References Pancreatectomy Volume Standard: Survey p.28 For Pancreatectomy, there are two sets of ICD-9-CM codes for counting patients for each of these procedures. The first set of codes is for counting all patients who have had the procedure (Question #1). The second set of codes for Pancreatectomy are for counting patients who have had the procedure and also had a diagnosis of cancer (Question #2). While it is expected that most procedures would be indicated as a principal procedure given their severity, if the procedure code is found in a secondary position, the patient can be counted if the code qualifies according to the definition. Do not use these codes for measuring and reporting the Nationally-Endorsed Procedure-Specific Process Measures of Quality; use the separate specifications for those indicators. Patient populations used for the Process Measures typically DIFFER from patient populations included here in the volume counts. Use only ICD-9-CM codes as indicated in the each specification. When calculating hospital volumes, count the number of patients with any one or more of the specified procedure codes for that EBHR procedure, subject to the other inclusion/exclusion criteria below. Patient age restrictions apply to all procedures. Additionally, presence or absence of certain diagnosis codes may further determine whether the patient qualifies to be counted. The count for the volume measures can include emergent cases as well as “elective” scheduled cases. Q.1: All patients undergoing procedure Source: The Leapfrog Group Number of patients discharged with ICD-9-CM codes of 52.51, 52.53, 52.6 or 52.7 in any procedure field. Age 18 years and older. ICD-9-CM pancreatic resection procedure codes: 52.51 Proximal pancreatectomy 52.53 Radical subtotal pancreatectomy 52.6 Total Pancreatectomy 52.7 Radical Pancreaticoduodenectomy December 13, 2011 v5.3.4 Page 72 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Q.2: Select patients in Question #1 with a diagnosis of duodenal, biliary, or pancreatic cancer Source: The Leapfrog Group Number of patients identified in Question #1 that also had an ICD-9-CM diagnosis code of 152.0-152.9 or 156.0-157.9. ICD-9-CM duodenal, biliary, and pancreatic cancer diagnosis codes: 152.0 Malignant neoplasm of duodenum 152.1 Malignant neoplasm of jejunum 152.2 Malignant neoplasm of ileum 152.3 Malignant neoplasm of meckel's diverticulum 152.8 Malignant neoplasm of other specified sites of small intestine 152.9 Malignant neoplasm of small intestine unspecified site 156.0 Malignant neoplasm of gallbladder 156.1 Malignant neoplasm of extrahepatic bile ducts 156.2 Malignant neoplasm of ampulla of vater 156.8 Malignant neoplasm of other specified sites of gallbladder and extrahepatic bile ducts 156.9 Malignant neoplasm of biliary tract part unspecified site 157.0 Malignant neoplasm of head of pancreas 157.1 Malignant neoplasm of body of pancreas 157.2 Malignant neoplasm of tail of pancreas 157.3 Malignant neoplasm of pancreatic duct 157.4 Malignant neoplasm of islets of langerhans 157.8 Malignant neoplasm of other specified sites of pancreas 157.9 Malignant neoplasm of pancreas part unspecified Pancreatectomy Frequently Asked Questions (FAQs) Pancreatectomy Scoring Algorithm Quality Score Survival Predictor: See details on p. 23. Full credit, if “Best Odds of Survival” ¾ credit, if “Better Odds of Survival” ½ credit, if “Improved Odds of Survival” ¼ credit, if “Lower Odds of Survival” December 13, 2011 v5.3.4 Page 73 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Pancreatectomy Section Complete Save your Responses! December 13, 2011 v5.3.4 Page 74 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Esophagectomy Measure References Esophagectomy Volume Standard: Survey p.29 For Esophagectomy, there are two sets of ICD-9-CM codes for counting patients for each of these procedures. The first set of codes is for counting all patients who have had the procedure (Question #1). The second set of codes for Esophagectomy are for counting patients who have had the procedure and also had a diagnosis of cancer (Question #2). While it is expected that most procedures would be indicated as a principal procedure given their severity, if the procedure code is found in a secondary position, the patient can be counted if the code qualifies according to the definition. Do not use these codes for measuring and reporting the Nationally-Endorsed Procedure-Specific Process Measures of Quality; use the separate specifications for those indicators. Patient populations used for the Process Measures typically DIFFER from patient populations included here in the volume counts. Use only ICD-9-CM codes as indicated in the each specification. When calculating hospital volumes, count the number of patients with any one or more of the specified procedure codes for that EBHR procedure, subject to the other inclusion/exclusion criteria below. Patient age restrictions apply to all procedures. Additionally, presence or absence of certain diagnosis codes may further determine whether the patient qualifies to be counted. The count for the volume measures can include emergent cases as well as “elective” scheduled cases. Q.1: All patients undergoing procedure Source: The Leapfrog Group Number of patients discharged with ICD-9-CM codes of 42.4, 42.40, 42.41, 42.42, or 43.99 in any procedure field. Age 18 years and older ICD-9-CM esophageal resection procedure codes: 42.4 Esophagectomy 42.40 Esophagectomy, not otherwise specified 42.41 Partial esophagectomy 42.42 Total esophagectomy 43.99 Other total gastrectomy Q.2: Select patients in Question #1 with a diagnosis of esophageal cancer Source: The Leapfrog Group Number of patients identified in Question #1 that also had an ICD-9-CM diagnosis code of 150.0-151.0. ICD-9-CM esophageal cancer diagnosis codes: 150.0 Malignant neoplasm of cervical esophagus 150.1 Malignant neoplasm of thoracic esophagus 150.2 Malignant neoplasm of abdominal esophagus 150.3 Malignant neoplasm of upper third of esophagus 150.4 Malignant neoplasm of middle third of esophagus December 13, 2011 v5.3.4 Page 75 2011 Leapfrog Hospital Survey Reference Book 150.5 150.8 150.9 151.0 Section 3: EBHR Malignant neoplasm of lower third of esophagus Malignant neoplasm of other specified part of esophagus Malignant neoplasm of esophagus unspecified site Malignant neoplasm of cardio-esophageal junction Esophagectomy Frequently Asked Questions (FAQs) Esophagectomy Scoring Algorithm Quality Score Survival Predictor: See details on p. 23. Full credit, if “Best Odds of Survival” ¾ credit, if “Better Odds of Survival” ½ credit, if “Improved Odds of Survival” ¼ credit, if “Lower Odds of Survival” December 13, 2011 v5.3.4 Page 76 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Esophagectomy Section Complete Save your Responses! December 13, 2011 v5.3.4 Page 77 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Bariatric Surgery Measure References Bariatric Surgery Volume Standard: Survey p.30 For Bariatric surgery, there is only one set of codes for counting all patients who have had the procedure. While it is expected that most procedures would be indicated as a principal procedure given their severity, if the procedure code is found in a secondary position, the patient can be counted if the code qualifies according to the definition. Use only ICD-9-CM codes as indicated in the each specification. When calculating hospital volumes, count the number of patients with any one or more of the specified procedure codes for that EBHR procedure, subject to the other inclusion/exclusion criteria below. Patient age restrictions apply to all procedures. Additionally, presence or absence of certain diagnosis codes may further determine whether the patient qualifies to be counted. The count for the volume measures can include emergent cases as well as “elective” scheduled cases. Note: The volume count can include outpatient cases as well, as long as the patient has a BMI>=35, the procedure code must match one of the listed procedure codes below, and the procedure must have been done explicitly for weight-loss purposes. This includes updated CMS payment codes but not restricted to those codes. Number of patients undergoing inpatient bariatric surgery with ICD-9-CM OR HCPCS PROCEDURE CODES as shown below in any procedure field but only when in conjunction with at least one of the following ICD-9-CM Diagnosis Codes: v85.35 v85.36 v85.37 v85.38 v85.39 v85.4 278.01 Body mass index 35.0-35.9, adult Body mass index 36.0-36.9, adult Body mass index 37.0-37.9, adult Body mass index 38.0-38.9, adult Body mass index 39.0-39.9, adult Body mass index 40 and over, adult Morbid obesity For a case to count for bariatric surgery, the patient must have a BMI>=35, the procedure code must match one of the listed procedure codes below and the procedure must have been done explicitly for weight-loss purposes, i.e., presence of one of these Diagnosis Codes is necessary but not sufficient for inclusion. See Exclusion criteria below. (Count patients only once if multiple procedures during same hospital stay.) Age 20 years and older ICD-9-CM procedure codes -- Gastric bypass 44.31 High or “Mason” gastric bypass Laparoscopic gastroenterostomy (laparoscopic Roux-en-Y) (new CMS 2/06) 44.38 44.39 Gastroenterostomy without gastrectomy 44.69 Other Repair of Stomach (includes vertical banded gastroplasty and adjustable gastric banding -- does not include laparoscopic) 44.95 Laparoscopic gastric restrictive procedure (laparoscopic adjustable gastric band and port insertion) (new CMS 2/06) ICD-9-CM procedure codes -- Malabsorptive December 13, 2011 v5.3.4 Page 78 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR -- Duodenal switch 43.89 Other partial gastrectomy (includes sleeve gastrectomy) 45.50 Isolation of intestinal segment, not otherwise specified 45.51 Isolation of segment of small intestine 45.90 Intestine to intestine anastomosis not otherwise specified 45.91 Small to small Intestinal anastomosis -- Biliopancreatic diversion 43.7 Partial gastrectomy with anastomosis to jejunum 45.50 Isolation of intestinal segment, not otherwise specified 45.51 Isolation of segment of small intestine 45.90 Intestine to intestine anastomosis not otherwise specified 45.91 Small to small Intestinal anastomosis -- Isolated intestinal bypass 45.50 Isolation of intestinal segment, not otherwise specified 45.51 Isolation of segment of small intestine 45.90 Intestine to intestine anastomosis not otherwise specified ICD-9-CM procedure codes -- Gastrectomy 43.89 Other Partial Gastrectomy (Sleeve) 43.5 Proximal 43.6 Distal ICD-9-CM procedure codes -- Other 44.93 Insertion of Gastric bubble (balloon) 44.99 Gastric operation not elsewhere classified Important Note: There is not a distinction between laparoscopic and open biliopancreatic diversion (BPD) with duodenal switch (DS) for the inpatient setting. The codes would apply to the open approach as follows: ICD-9-CM procedure codes 43.89 Other partial gastrectomy 45.51 Isolation of segment of small intestine, and 45.91 Small to small intestinal anastomosis Healthcare Common Procedure Coding System (HCPCS): 43770 Laparoscopy, surgical, gastric restrictive procedure; placement of adjustable gastric band (gastric band and subcutaneous port components) 43644 Laparoscopy, surgical, gastric restrictive procedure; with gastric bypass and Roux-en-Y gastroenterostomy (roux limb 150 cm or less) 43645 Laparoscopy with gastric bypass and small intestine reconstruction to limit absorption. (Do not report 43645 in conjunction with 49320, 43847) 43845 Gastric restrictive procedure with partial gastrectomy, pylorus-preserving duodenoileostomy and ileoieostomy (50 to 100 cm common switch) 43846 Gastric restrictive procedure, with gastric bypass for morbid obesity; with short limb (150 cm or less Roux-en-Y gastroenterostomy. (For greater than 150 cm, use 43847) ( For laparoscopic procedure, use 43644) 43847 With small intestine reconstruction to limit absorption Exclude cases: Procedure was performed for other reason than weight loss or morbid obesity, e.g., cancer, gastric or peptic ulcer December 13, 2011 v5.3.4 Page 79 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Bariatric Surgery Frequently Asked Questions (FAQs) 1. Which ICD-9-CM diagnosis codes can be used by hospitals to begin identifying cases where the procedure was performed for other reason than weight loss or morbid obesity, e.g., cancer, gastric or peptic ulcer? Hospitals can use the following ICD-9-DM diagnosis codes as a base for identifying cases: (Note: This below list is intended to assist hospitals in identifying cases to exclude. It is not intended to be an exhaustive list of all exclusions.) 151-151.9 (Stomach cancer) 150-150.9 (Esophageal cancer) 152-152.9 , 156-156.9 (Pancreatic, duodenal, biliary cancers) 153-154.0 (Colon cancer) 530.xx-538.xx (Diseases Of Esophagus, Stomach, And Duodenum), where ‘xx’ is any trailing 4 th and 5th digit coding Bariatric Surgery Scoring Algorithm Scoring is based on a combination a hospital’s annual case count of bariatric surgeries and if they report their bariatric surgical outcomes to a national performance measurement system. The total credits are reflected in an overall result, which Leapfrog displays in its public release of survey results as filled bars equal to the total credit: EBHR Credit – Bariatric Surgery Annual case count of Bariatric surgeries Report to national performance measurement system Fully meets standards Substantial progress (4 filled bars) (3 filled bars) >=125 procedures Report Some progress Willing to report (2 filled bars) (1 filled bar) >=125 procedures <125 procedures <125 procedures Do Not report Report Do Not Report *** Not a scoring option for Bariatric surgery *** **Note: The 125 procedure threshold is the same as the American College of Surgeons’ (ACS) threshold. Declined to respond means: The hospital did not respond to this section of the survey, or the hospital was asked to complete the survey but has not submitted one. Does Not Apply means: The hospital does not perform Bariatric surgeries electively. December 13, 2011 v5.3.4 Page 80 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR Bariatric Surgery Section Complete Save your Responses! December 13, 2011 v5.3.4 Page 81 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR High-Risk Deliveries Measure References High-Risk Deliveries Volume Standard: Survey p.31 Do not use these codes for measuring and reporting the Nationally-Endorsed Procedure-Specific Process Measures of Quality; use the separate specifications for those indicators. Patient populations used for the Process Measures typically DIFFER from patient populations included here in the volume counts. Use only ICD-9-CM codes as indicated in the each specification. When calculating hospital volumes, count the number of patients with any one or more of the specified procedure codes for that EBHR procedure, subject to the other inclusion/exclusion criteria below. Patient age restrictions apply to all procedures. Additionally, presence or absence of certain diagnosis codes may further determine whether the patient qualifies to be counted. The count for the volume measures can include emergent cases as well as “elective” scheduled cases. Source: The Leapfrog Group (Expert Panel Members including R. Adams Dudley, MD, MBA, Ciaran S. Phibbs, PhD, John Birkmeyer, MD, and other topic experts) Please use the ICD-9 codes below for purposes of identifying the number of very-low birth weight babies (VLBWB) your hospital treated. Number of newborns admitted to the NICU with the following ICD-9-CM codes: 764.02-764.05 Light for dates without mention of malnutrition—500 gms.-1499 gms. 764.12-764.15 Light for dates with signs of fetal malnutrition -- 500 gms. - 1499 gms. 764.22-764.25 Fetal malnutrition without mention of “light for dates” -- 500 gms. -1499 gms. 764.92-764.95 Fetal growth retardation, unspecified -- 500gms. - 1499 gms. 765.02-765.05 Extreme immaturity -- 500 gms – 1499 gms 765.12-765.15 Other preterm infants -- 500 gms-1499 gms December 13, 2011 v5.3.4 Page 82 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR High-Risk Deliveries Process Measure Specifications: Survey p.32 NICU-1: Antenatal steroids Source: Vermont Oxford Network; see Manual of Operations1 If you measured adherence to this process-of-care quality indicator, reported the results to VON, and continue to submit these data to VON, then use those data and results when responding to the survey, and ignore the specifications here for this measure. See FAQs at end of this section. Hospitals that are reporting VON results should report the values from Table 1.3 for antenatal steroids in infants with gestational age of 24/0 to 33/6. Otherwise, use these specifications to measure and report results for this measure. Numerator: The number of mothers receiving antenatal steroids (corticosteroids administered IM or IV) during pregnancy at any time prior to delivery of a very low birth weight infant. Denominator: Total number of mothers who delivered Very Low Birth Weight Infants. Eligible mothers = Mothers of very low birth weight infants (500 – 1499 gms) who were delivered between 24 weeks 0 days and 32 weeks 6 days (inclusive) gestational age. Principal or secondary discharge diagnosis of Delivery <1500 grams and gestational age between 24 weeks 0 days and 32 weeks 6 days (inclusive) Determined using the following ICD-9 DIAGNOSIS CODES: 764.02 - 764.05 Light for dates without mention of malnutrition, 500gm – 1499gm. 764.12 - 764.15 Light for dates with signs of fetal malnutrition, 500gm – 1499gm. 764.22 - 764.25 Fetal malnutrition without mention of light for dates, 500gm – 1499gm. 764.92 - 764.95 Fetal growth retardation, unspecified, 500gm – 1499gm. 765.02 - 765.05 Extreme immaturity (usually BW < 1000gm or gestation < 28 weeks) 765.12 - 765.15 Other preterm infants, 500gm – 1499gm. AND 765.22-765.26 Gestation age between 24 weeks and 32 weeks 6 days (inclusive) Exclusions: Mother’s age < 18 Transfers in and out Contraindications to steroids (below) Definitions of Contraindications: Contraindications to administer antenatal steroids to mothers = Documentation of one or more of the following [NOTE: Patients having one or more of the following contraindications may still potentially be eligible to receive the medication in which case they should not be excluded as contraindications.] Maternal thyrotoxicosis Maternal cardiomyopathy Active maternal infection or chorioamnionitis Ruptured membrane and imminent delivery 6-12 hours Fetal demise Mother with tuberculosis Other contraindications as documented by physician, nurse practitioner, or physician assistant 1 VON Manual of Operations 2009, version 13.1, published Oct 2005, Revised March 9, 2006 Revised July 11, 2006, and revised January 2009. December 13, 2011 v5.3.4 Page 83 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR High-Risk Deliveries Frequently Asked Questions (FAQs) General Questions 1. Do the codes related to Leapfrog’s High-Risk Deliveries apply only to neonates? Yes. Older patients should not be included. These codes are used to determine whether your hospital admits or accepts transfers to your NICU of newborns whose weight or gestation period creates higher risk. The codes are also used to count patient volume to compute the number of very low birth weight babies treated in the NICU. This recent change is based on new evidence in the literature. Note: Case selection for the process measures includes both weight and gestation period. Process Measures 2. (Indicator 1) How do we count a patient transferred here from another facility where they received the steroids at the other facility? Is this patient excluded from our data since we did not administer the steroids? Yes, the patient is excluded from your data. 3. (Indicator 1) Do we only look at the admission that the patient delivers on? Some preterm patients receive steroids and are then sent home. They then return at a later date and deliver. Does this count as a yes? Yes. 4. (Indicator 1) We pulled records based on the gestational age at the time of delivery not the age at the time the steroids were given. Yes, that is correct. 5. (Indicator 1) What is the definition for rupture of membranes? Any breakage of the amniotic sac. 6. (Indicator 1) Some patients have prolonged premature rupture of membranes and still receive steroids. Are these patients then excluded? No. Only patients with premature rupture with imminent delivery within 6-12 hours should be excluded. 7. (Indicator 1) Some patients who have contraindications still get the steroids. Do we still exclude these patients from our counts? Yes. 8. (Indicator 1) We cannot count moms using the Vermont Oxford Network (VON) data; they only count infants. How do we report the process measure for use of ante-natal steroids? If using the VON data, use the number of infants, but ONLY for those who are inborn, i.e., where the status of the mothers is known and the mothers were delivered at your hospital. The denominator is the number of low birth weight infants. The numerator includes those infants in the denominator whose moms received ante-natal steroids for that delivery. If NOT relying on VON, count mothers per these Leapfrog specifications. 9. (Indicator 1) When using VON reports, what time period should we use? If using VON data to report your hospital’s adherence to this process measure, use the most recent 12 months available. If relying on a report from VON, use the most recently available report, so long as it is based on a 12-month period that ends not more than 24 months prior to your submitting a survey AND your hospital continues to participate in and submit these data to VON. December 13, 2011 v5.3.4 Page 84 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR 10. (Indicator 1) Why are the measure specifications given in this document for the NICU-1 Antenatal Steroid measure slightly different from the measure specifications that VON uses? In order to have hospitals self-report this measure, some small adjustments to the VON measures specifications were needed, including the specifications for birthweight and gestational age. For example, VON measures antenatal steroid compliance for babies with birthweights of 501-1500 grams, however, the ICD-9 codes that are available to self-reporting hospitals are for birthweights 500-1499. As a reminder, hospitals that are using the VON report to report to Leapfrog should adhere to the VON measure specifications. High-Risk Deliveries Scoring Algorithm Scoring is based on a combination a hospital’s annual patient count of very-low birth weight infants and, where applicable, adherence to the process of care measure for high-risk deliveries. The total credits are reflected in an overall result, which Leapfrog displays in its public release of survey results as filled bars equal to the total credit: EBHR Credit – High-Risk Deliveries/Newborns Fully meets standards (4 filled bars) NICU annual patient count >=50 VLBW infants Ante-natal steroid process measure Adhere* Substantial progress Some progress Willing to report (3 filled bars) (2 filled bars) (1 filled bar) >=50 VLBW infants < 50 VLBW infants or no NICU <50 VLBW infants or no NICU Not adhere* or Did not measure** Or No cases met criteria** Not adhere* or Did not measure** Or No cases met criteria** Adhere* * Measured and reported adherence to guideline for 80%+ of eligible patients. ** If the hospital did not measure the process measure, they will be reflected as “Did not measure”. If the hospital did measure the process measure, but reported zero (0) cases meeting the denominator criteria for the measure, they will be scored as “No cases met criteria”. Declined to respond means: The hospital did not respond to this section of the survey, or the hospital was asked to complete the survey but has not submitted one. Does Not Apply means: The hospital does not electively admit high-risk deliveries (answered No to #1). December 13, 2011 v5.3.4 Page 85 2011 Leapfrog Hospital Survey Reference Book Section 3: EBHR High-risk Deliveries Section Complete Save your Responses! December 13, 2011 v5.3.4 Page 86 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs Section 4: 2011 Common Acute Conditions (CAC) What’s New in the 2011 Survey In section 4, the following changes have been made: 1. Hospitals that reported data to The Joint Commission for their Elective Delivery perinatal core measure (PC-01) can use that data in reporting on the ‘Elective Deliveries before 39 weeks’ measure in the Leapfrog Hospital Survey. In addition, Leapfrog has updated the measure specifications provided in the Leapfrog Survey Reference Book to match The Joint Commission’s latest specifications. 2. The target for the ‘Elective Deliveries before 39 weeks’ measure has been updated to 5%. Hospitals will need to be at or below this target to earn credit on this measure. 3. Minor updates were made to the exclusions for the AMI and Pneumonia process measures to match The Joint Commissions’ latest measure specifications. Change Summary since Release None. If substantive changes are made to this section of the survey after release on April 1, they will be documented in this Change Summary section. December 13, 2011 Clarified the inclusion and exclusion criteria for Pneumonia question #6 (volume of Pneumonia cases). Updated the code description for ICD-9 code V23.5 in the exclusion criteria for Elective Deliveries Before 39 competed weeks. June 8, 2011 Clarified the ICD-9-CM diagnosis codes that should be used for counting patients with a risk factor (AMI and Pneumonia). May 19, 2011 Updated the ICD-9 code definitions for Risk Factor 31 (Cirrhosis or chronic hepatitis) to reflect the inclusion of the fifth digit for chronic hepatitis (571.4x). April 29, 2011 The sampling instructions for the ‘Elective Deliveries Before 39 Weeks Gestation’ measure have been updated. Hospitals that report the perinatal core measures to The Joint Commission (TJC) can use the sampling methodology used by TJC, in lieu of the sampling methodology described by Leapfrog. December 13, 2011 v5.3.4 Page 87 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs CAC Reporting Time Periods When completing survey section 4, use this as a guide to the time periods for which data are to be collected and/or reported. Common Acute Conditions (CAC) Surveys submitted prior to November 1, 2011 Surveys submitted on or after November 1, 2011 12 months ending December 31, 2010 12 months ending June 30, 2011 Hospitals reporting based on data submitted to Joint Commission or CMS: 1Q10–4Q10, when available or the most recent 12-month period available, ending not more than 12 months ago 3Q10–2Q11, when available or the most recent 12-month period available, ending not more than 12 months ago Resource Utilization Measures 12 months ending December 31, 2010 12 months ending June 30, 2011 12 months ending December 31, 2010 12 months ending June 30, 2011 Hospitals reporting based on data submitted to Joint Commission or CMS: 1Q10–4Q10, when available or the most recent 12-month period available, ending not more than 12 months ago 3Q10–2Q11, when available or the most recent 12-month period available, ending not more than 12 months ago Resource Utilization Measures 12 months ending December 31, 2010 12 months ending June 30, 2011 12 months ending December 31, 2010 12 months ending June 30, 2011 2Q10–1Q11, when available or the most recent 12-month period available, ending not more than 12 months ago 3Q10–2Q11, when available or the most recent 12-month period available, ending not more than 12 months ago 12 months ending December 31, 2010 12 months ending June 30, 2011 Condition AMI Process Measures of Quality Pneumonia Process Measures of Quality Normal Deliveries Outcome Measure Hospitals reporting based on data submitted to Joint Commission : Process Measures December 13, 2011 v5.3.4 Page 88 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs AMI Measures References AMI Volume Standard: Survey p.34 Do not use these codes for measuring and reporting the Nationally-Endorsed Condition-Specific Process Measures of Quality; use the separate specifications for those indicators. Patient populations used for the Process Measures typically DIFFER from patient populations included here in the volume counts. You will find associated ICD-9-CM codes for counting patients with a principal diagnosis of the condition. Please use the definitions given to assess this applicability. Q.1: All inpatient discharges with a principal diagnosis of AMI Source; The Joint Commission v3.1a Number of inpatients discharged with an ICD-9-CM principal diagnosis code of 410.00-410.01, 410.10410.11, 410.20-410.21, 410.30-410.31, 410.40-410.41, 410.50-410.51, 410.60-410.61, 410.70-410.71, 410.80-410.81, or 410.90-410.91. Age 18 years and older. ICD-9-CM acute myocardial infarction diagnosis codes: 410.00 Anterolateral wall, acute myocardial infarction-episode of care unspecified 410.01 Anterolateral wall, acute myocardial infarction-initial episode 410.10 Other anterior wall, acute myocardial infarction-episode of care unspecified 410.11 Other anterior wall, acute myocardial infarction-initial episode 410.20 Inferolateral wall, acute myocardial infarction-episode of care unspecified 410.21 Inferolateral wall, acute myocardial infarction-initial episode 410.30 Inferoposterior wall, acute myocardial infarction-episode of care unspecified 410.31 Inferoposterior wall, acute myocardial infarction-initial episode 410.40 Other inferior wall, acute myocardial infarction-episode of care unspecified 410.41 Other inferior wall, acute myocardial infarction-initial episode 410.50 Other lateral wall, acute myocardial infarction-episode of care unspecified 410.51 Other lateral wall, acute myocardial infarction-initial episode 410.60 True posterior wall, acute myocardial infarction-episode of care unspecified 410.61 True posterior wall, acute myocardial infarction-initial episode 410.70 Subendocardial, acute myocardial infarction – episode of care unspecified 410.71 Subendocardial, acute myocardial infarction – initial episode 410.80 Other specified sites, acute myocardial infarction-episode of care unspecified 410.81 Other specified sites, acute myocardial infarction-initial episode 410.90 Unspecified site, acute myocardial infarction-episode of care unspecified 410.91 Unspecified site, acute myocardial infarction-initial episode December 13, 2011 v5.3.4 Page 89 2011 Leapfrog Hospital Survey Reference Book AMI Process Measure Specifications: Survey Section 4: CACs p.34 The specifications are for auditing and measuring the rate of adherence to the process measures of quality included in the Leapfrog Hospital Survey. Because of the clinical specificity needed, procedure and condition definitions DIFFER from those used to count volume of procedures elsewhere in the survey and process measure denominator counts should not be used for that purpose. NATIONAL PERFORMANCE MEASUREMENT SYSTEMS To reduce the reporting burden on survey respondents, every effort has been made to harmonize these process measures with national performance measurement systems endorsed and sponsored by the following organizations: The Joint Commission (TJC), Centers for Medicaid and Medicare Services (CMS), Links throughout this document to The Joint Commission Appendices and Table definitions can be located at http://www.jointcommission.org/specifications_manual_for_national_hospital_inpatient_quality_measures/ GENERAL INSTRUCTIONS The specifications in this document for each of the process measures indicate whether the measure coincides with one that your hospital may already have measured and reported to one of these national performance measurement systems. 1. For any process measure in the Leapfrog survey that coincides with a measure specified in a national performance measurement system, if your hospital has measured adherence to that process-of-care quality indicator, and reported the results to The Joint Commission or CMS. . for the Reporting Time Period of that measure as indicated in the survey, then . . . Use data and results as reported to that organization for that measure for the Reporting Time Period specified in the survey. In this case, to the extent any specifications below differ from the specifications for reporting the data to those organizations, rely on the specifications of that organization. 2. Otherwise, you should measure adherence to the process-of-care quality indicator using the specifications here and use those results in responding to the survey. In either case #1 or #2, we ask that you report the number of cases in the denominator and the number of cases where there was adherence to the measurement standard (numerator). December 13, 2011 v5.3.4 Page 90 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs AMI-1: Aspirin at Arrival Source: The Joint Commission Measure AMI-1 Version v3.1a If you measured adherence to this process-of-care quality indicator and reported the results to Joint Commission or CMS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. Numerator: AMI patients who received aspirin within 24 hours before or after hospital arrival Denominator: AMI patients Discharges with an ICD-9-CM Principal Diagnosis Code for AMI: 410.00 Anterolateral wall, acute myocardial infarction-episode of care unspecified 410.01 Anterolateral wall, acute myocardial infarction-initial episode 410.10 Other anterior wall, acute myocardial infarction-episode of care unspecified 410.11 Other anterior wall, acute myocardial infarction-initial episode 410.20 Inferolateral wall, acute myocardial infarction-episode of care unspecified 410.21 Inferolateral wall, acute myocardial infarction-initial episode 410.30 Inferoposterior wall, acute myocardial infarction-episode of care unspecified 410.31 Inferoposterior wall, acute myocardial infarction-initial episode 410.40 Other inferior wall, acute myocardial infarction-episode of care unspecified 410.41 Other inferior wall, acute myocardial infarction-initial episode 410.50 Other lateral wall, acute myocardial infarction-episode of care 410.51 Other lateral wall, acute myocardial infarction-initial episode 410.60 True posterior wall, acute myocardial infarction-episode of care unspecified 410.61 True posterior wall, acute myocardial infarction-initial episode 410.70 Subendocardial, acute myocardial infarction-episode of care unspecified 410.71 Subendocardial, acute myocardial infarction-initial episode 410.80 Other specified sites, acute myocardial infarction-episode of care unspecified 410.81 Other specified sites, acute myocardial infarction-initial episode 410.90 Unspecified site, acute myocardial infarction-episode of care unspecified 410.91 Unspecified site, acute myocardial infarction-initial episode Excluded Populations: Patients less than 18 years of age Patients who have a length of stay > 120 days Patients with Comfort Measures Only documented on day of or day after arrival Patients enrolled in clinical trials Patients received in transfer from an acute care facility where they were an inpatient or outpatient Patients received as a transfer from one distinct unit of the hospital to another distinct unit of the same hospital Patients received as a transfer from an emergency department of another hospital Patients discharged on day of arrival Patients discharged/transferred to another hospital for inpatient care on day of or day after arrival Patients who left against medical advice or discontinued care on day of or day after arrival Patients who expired on day of or day after arrival Patients discharged/transferred to a federal health care facility on day of or day after arrival Patients with a documented Reason for No Aspirin on Arrival December 13, 2011 v5.3.4 Page 91 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs AMI-2: Aspirin Prescribed at Discharge Source: The Joint Commission Measure AMI-2 Version v3.1a If you measured adherence to this process-of-care quality indicator and reported the results to Joint Commission or CMS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. Numerator: AMI patients who are prescribed aspirin at hospital discharge Denominator: AMI patients Discharges with an ICD-9-CM Principal Diagnosis Code for AMI: 410.00 Anterolateral wall, acute myocardial infarction-episode of care unspecified 410.01 Anterolateral wall, acute myocardial infarction-initial episode 410.10 Other anterior wall, acute myocardial infarction-episode of care unspecified 410.11 Other anterior wall, acute myocardial infarction-initial episode 410.20 Inferolateral wall, acute myocardial infarction-episode of care unspecified 410.21 Inferolateral wall, acute myocardial infarction-initial episode 410.30 Inferoposterior wall, acute myocardial infarction-episode of care unspecified 410.31 Inferoposterior wall, acute myocardial infarction-initial episode 410.40 Other inferior wall, acute myocardial infarction-episode of care unspecified 410.41 Other inferior wall, acute myocardial infarction-initial episode 410.50 Other lateral wall, acute myocardial infarction-episode of care 410.51 Other lateral wall, acute myocardial infarction-initial episode 410.60 True posterior wall, acute myocardial infarction-episode of care unspecified 410.61 True posterior wall, acute myocardial infarction-initial episode 410.70 Subendocardial, acute myocardial infarction-episode of care unspecified 410.71 Subendocardial, acute myocardial infarction-initial episode 410.80 Other specified sites, acute myocardial infarction-episode of care unspecified 410.81 Other specified sites, acute myocardial infarction-initial episode 410.90 Unspecified site, acute myocardial infarction-episode of care unspecified 410.91 Unspecified site, acute myocardial infarction-initial episode Excluded Populations: Patients less than 18 years of age Patients who have a length of stay > 120 days Patients with Comfort Measures Only documented Patients enrolled in clinical trials Patients discharged/transferred to another hospital for inpatient care Patients who left against medical advice or discontinued care Patients who expired Patients discharged/transferred to a federal health care facility Patients discharged/transferred to hospice Patients with a documented Reason for No Aspirin at Discharge December 13, 2011 v5.3.4 Page 92 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs AMI-3: ACEI or ARB for LVSD Source: The Joint Commission Measure AMI-3 Version v3.1a If you measured adherence to this process-of-care quality indicator and reported the results to Joint Commission or CMS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. Numerator: AMI patients who are prescribed an ACEI or ARB at hospital discharge Denominator: AMI patients with LVSD Discharges with an ICD-9-CM Principal Diagnosis Code for AMI as defined below AND Chart documentation of a LVEF less than 40% or a narrative description of LVS function consistent with moderate or severe systolic dysfunction Discharges with an ICD-9-CM Principal Diagnosis Code for AMI: 410.00 Anterolateral wall, acute myocardial infarction-episode of care unspecified 410.01 Anterolateral wall, acute myocardial infarction-initial episode 410.10 Other anterior wall, acute myocardial infarction-episode of care unspecified 410.11 Other anterior wall, acute myocardial infarction-initial episode 410.20 Inferolateral wall, acute myocardial infarction-episode of care unspecified 410.21 Inferolateral wall, acute myocardial infarction-initial episode 410.30 Inferoposterior wall, acute myocardial infarction-episode of care unspecified 410.31 Inferoposterior wall, acute myocardial infarction-initial episode 410.40 Other inferior wall, acute myocardial infarction-episode of care unspecified 410.41 Other inferior wall, acute myocardial infarction-initial episode 410.50 Other lateral wall, acute myocardial infarction-episode of care 410.51 Other lateral wall, acute myocardial infarction-initial episode 410.60 True posterior wall, acute myocardial infarction-episode of care unspecified 410.61 True posterior wall, acute myocardial infarction-initial episode 410.70 Subendocardial, acute myocardial infarction-episode of care unspecified 410.71 Subendocardial, acute myocardial infarction-initial episode 410.80 Other specified sites, acute myocardial infarction-episode of care unspecified 410.81 Other specified sites, acute myocardial infarction-initial episode 410.90 Unspecified site, acute myocardial infarction-episode of care unspecified 410.91 Unspecified site, acute myocardial infarction-initial episode Excluded Populations: Patients less than 18 years of age Patients who have a length of stay > 120 days Patients with Comfort Measures Only documented Patients enrolled in clinical trials Patients discharged/transferred to another hospital for inpatient care Patients who left against medical advice or discontinued care Patients who expired Patients discharged/transferred to a federal health care facility Patients discharged/transferred to hospice Patients with a documented Reason for No ACEI and No ARB at Discharge December 13, 2011 v5.3.4 Page 93 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs AMI-5: Beta-Blocker Prescribed at Discharge Source: The Joint Commission Measure AMI-5 Version v3.1a If you measured adherence to this process-of-care quality indicator and reported the results to Joint Commission or CMS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. Numerator: AMI patients who are prescribed a beta-blocker at hospital discharge Denominator: AMI patients Discharges with an ICD-9-CM Principal Diagnosis Code for AMI: 410.00 Anterolateral wall, acute myocardial infarction-episode of care unspecified 410.01 Anterolateral wall, acute myocardial infarction-initial episode 410.10 Other anterior wall, acute myocardial infarction-episode of care unspecified 410.11 Other anterior wall, acute myocardial infarction-initial episode 410.20 Inferolateral wall, acute myocardial infarction-episode of care unspecified 410.21 Inferolateral wall, acute myocardial infarction-initial episode 410.30 Inferoposterior wall, acute myocardial infarction-episode of care unspecified 410.31 Inferoposterior wall, acute myocardial infarction-initial episode 410.40 Other inferior wall, acute myocardial infarction-episode of care unspecified 410.41 Other inferior wall, acute myocardial infarction-initial episode 410.50 Other lateral wall, acute myocardial infarction-episode of care 410.51 Other lateral wall, acute myocardial infarction-initial episode 410.60 True posterior wall, acute myocardial infarction-episode of care unspecified 410.61 True posterior wall, acute myocardial infarction-initial episode 410.70 Subendocardial, acute myocardial infarction-episode of care unspecified 410.71 Subendocardial, acute myocardial infarction-initial episode 410.80 Other specified sites, acute myocardial infarction-episode of care unspecified 410.81 Other specified sites, acute myocardial infarction-initial episode 410.90 Unspecified site, acute myocardial infarction-episode of care unspecified 410.91 Unspecified site, acute myocardial infarction-initial episode Excluded Populations: Patients less than 18 years of age Patients who have a length of stay > 120 days Patients with Comfort Measures Only documented Patients enrolled in clinical trials Patients discharged/transferred to another hospital for inpatient care Patients who left against medical advice or discontinued care Patients who expired Patients discharged/transferred to a federal health care facility Patients discharged/transferred to hospice Patients with a documented Reason for No Beta-Blocker at Discharge AMI-8a: Primary PCI Received Within 90 Minutes of Hospital Arrival Source: The Joint Commission Measure AMI-8a Version v3.1a If you measured adherence to this process-of-care quality indicator and reported the results to Joint Commission or CMS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. December 13, 2011 v5.3.4 Page 94 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs Numerator: AMI patients whose time from hospital arrival to PCI is 90 minutes or less Denominator: AMI patients with ST-elevation or LBBB on ECG who received primary PCI Discharges with: an ICD-9-CM Principal Diagnosis Code for AMI as defined below, AND ICD-9-CM of 00.66 (Percutaneous transluminal coronary angioplasty [PTCA] or coronary atherectomy), AND ST-segment elevation or LBBB on the ECG performed closest to hospital arrival, AND PCI performed within 24 hours after hospital arrival. Discharges with an ICD-9-CM Principal Diagnosis Code for AMI: 410.00 Anterolateral wall, acute myocardial infarction-episode of care unspecified 410.01 Anterolateral wall, acute myocardial infarction-initial episode 410.10 Other anterior wall, acute myocardial infarction-episode of care unspecified 410.11 Other anterior wall, acute myocardial infarction-initial episode 410.20 Inferolateral wall, acute myocardial infarction-episode of care unspecified 410.21 Inferolateral wall, acute myocardial infarction-initial episode 410.30 Inferoposterior wall, acute myocardial infarction-episode of care unspecified 410.31 Inferoposterior wall, acute myocardial infarction-initial episode 410.40 Other inferior wall, acute myocardial infarction-episode of care unspecified 410.41 Other inferior wall, acute myocardial infarction-initial episode 410.50 Other lateral wall, acute myocardial infarction-episode of care 410.51 Other lateral wall, acute myocardial infarction-initial episode 410.60 True posterior wall, acute myocardial infarction-episode of care unspecified 410.61 True posterior wall, acute myocardial infarction-initial episode 410.70 Subendocardial, acute myocardial infarction-episode of care unspecified 410.71 Subendocardial, acute myocardial infarction-initial episode 410.80 Other specified sites, acute myocardial infarction-episode of care unspecified 410.81 Other specified sites, acute myocardial infarction-initial episode 410.90 Unspecified site, acute myocardial infarction-episode of care unspecified 410.91 Unspecified site, acute myocardial infarction-initial episode Excluded Populations: Patients less than 18 years of age Patients who have a length of stay > 120 days Patients enrolled in clinical trials Patients received in transfer from an acute care facility where they were an inpatient or outpatient Patients received as a transfer from one distinct unit of the hospital to another distinct unit of the same hospital Patients received as a transfer from an emergency department of another hospital Patients administered fibrinolytic agent prior to PCI PCI described as non-primary by physician, advanced practice nurse, or physician assistant (physician/APN/PA) Patients who did not receive PCI within 90 minutes and had a reason for delay documented by a physician, advanced practice nurse, or physician assistant (e.g., social, religious, initial concern or refusal, cardiopulmonary arrest, balloon pump insertion, respiratory failure requiring intubation). December 13, 2011 v5.3.4 Page 95 2011 Leapfrog Hospital Survey Reference Book AMI Resource Utilization Specifications: Survey Section 4: CACs p.35 Because of the clinical specificity needed, specifications DIFFER from those used to count volume of procedures elsewhere in the survey and process measure denominator counts should not be used for that purpose. AMI Case Count Q7 = Number of inpatient discharges with principal diagnosis of Acute Myocardial Infarction. Inclusion criteria: Discharge date within Reporting Time Period Inpatient discharges include deaths during the hospital stay A principal diagnosis code in the following table: ICD-9-CM Diagnosis Codes 410.00 Anterolateral wall, acute myocardial infarction-episode of care unspecified 410.01 Anterolateral wall, acute myocardial infarction-initial episode 410.10 Other anterior wall, acute myocardial infarction-episode of care unspecified 410.11 Other anterior wall, acute myocardial infarction-initial episode 410.20 Inferolateral wall, acute myocardial infarction-episode of care unspecified 410.21 Inferolateral wall, acute myocardial infarction-initial episode 410.30 Inferoposterior wall, acute myocardial infarction-episode of care unspecified 410.31 Inferoposterior wall, acute myocardial infarction-initial episode 410.40 Other inferior wall, acute myocardial infarction-episode of care unspecified 410.41 Other inferior wall, acute myocardial infarction-initial episode 410.50 Other lateral wall, acute myocardial infarction-episode of care unspecified 410.51 Other lateral wall, acute myocardial infarction-initial episode 410.60 True posterior wall, acute myocardial infarction-episode of care unspecified 410.61 True posterior wall, acute myocardial infarction-initial episode 410.70 Subendocardial, acute myocardial infarction – episode of care unspecified 410.71 Subendocardial, acute myocardial infarction – initial episode 410.80 Other specified sites, acute myocardial infarction-episode of care unspecified 410.81 Other specified sites, acute myocardial infarction-initial episode 410.90 Unspecified site, acute myocardial infarction-episode of care unspecified 410.91 Unspecified site, acute myocardial infarction-initial episode Exclusions: Patient age < 18 Deaths in ER without inpatient admission December 13, 2011 v5.3.4 Page 96 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs AMI Readmission Rate See CABG section p.41 AMI Geometric Mean Length of Stay See CABG section p.42 AMI Case Counts by Risk Factor Q10a-h = For those cases included in overall Case Count, Q7 as specified above, the number of cases which had the specified Risk Factor present for that case, respectively. Q# 10a 10b 10c 10d 10e 10f 10g 10h Risk Factor RF01 Age >=55 RF06 Cancer Chronic renal disease (differs from RF34) RF08 RF09 Chronic liver disease RF16 PCI RF17 CABG RF32 Stroke or transient ischemic attack RF33 Congestive heart failure See Table* None RF06 RF08 RF09 RF16 RF17 RF32 RF33 n=8 If no cases have that Risk Factor present, enter 0 cases for that respective Risk Factor. Please note that 0 and 9999 are both considered numerical values, not ‘missing data’, and will be interpreted as the number of cases with that respective risk factor. AMI Risk Factor Definitions RF06 – Cancer applies to AMI, PCI Any diagnosis ICD-9-CM Diagnosis Codes 140.0 Malignant neoplasms to 208.9 RF08 – Chronic renal disease applies to AMI, CABG, PCI WARNING: Definition differs from RF34 – Kidney disease Any diagnosis ICD-9-CM Diagnosis Codes 403.00 Hypertensive chronic kidney disease, malignant, without mention of renal failure 403.01 Hypertensive chronic kidney disease, malignant, with renal failure 403.10 Hypertensive chronic kidney disease, benign, without mention of renal failure 403.11 Hypertensive chronic kidney disease, benign, with renal failure 403.90 Hypertensive chronic kidney disease, unspecified, without mention of renal failure 403.91 Hypertensive chronic kidney disease, unspecified, with renal failure 404.00 Hypertensive heart and chronic kidney disease, malignant to December 13, 2011 v5.3.4 Page 97 2011 Leapfrog Hospital Survey Reference Book 404.03 404.10 to 404.13 404.90 to 404.93 582.x and 582.xx 583.x and 583.xx 585.x, 586, and 587 Section 4: CACs Hypertensive heart and chronic kidney disease, benign Hypertensive heart and chronic kidney disease, unspecified Chronic nephritis Nephritis NOS Chronic kidney disease Renal failure, unspecified Renal sclerosis, unspecified RF09 – Chronic liver disease applies to AMI, CABG, PCI Any diagnosis ICD-9-CM Diagnosis Codes 571.x Chronic liver disease/cirrhosis and 571.xx 572.1 Portal pyemia 572.2 Hepatic coma 572.3 Portal hypertension 572.4 Hepatorenal syndrome 572.8 Other sequelae of chronic liver disease RF16 – PCI applies to AMI Any procedure . . . ICD-9-CM Procedure Codes 00.66 Percutaneous transluminal coronary angioplasty (PTCA) or coronary artherectomy Other codes indicate single/multiple vessels (00.40-00.43) or stenting (00.45-00.48, 36.06, 36.07) but are SECONDARY to this code and should not be used to identify a PCI. or . . . CPT-4 Procedure Codes 92982 Percutaneous transluminal coronary balloon angioplasty, single vessel 92984 Percutaneous transluminal coronary balloon angioplasty, additional vessels 92995 Percutaneous transluminal coronary arthrectomy w/wo balloon, single vessel 92996 Percutaneous transluminal coronary arthrectomy w/wo balloon, additional vessels 92980 Transcatheter placement of intracoronary stent(s), percutaneous, single vessel 92981 Transcatheter placement of intracoronary stent(s), percutaneous, additional vessels RF17 – CABG applies to AMI, PCI Any procedure . . . ICD-9-CM Procedure Codes December 13, 2011 v5.3.4 Page 98 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs 36.10 Bypass anasthamosis for heart revascularization to 36.19 36.2 Heart revascularization by arterial implant or . . . CPT-4 Procedure Codes 33510 Coronary artery bypass graft to 33523 33533 Coronary artery bypass graft to 33536 RF32 – Stroke or transient ischemic attack applies to AMI, Pneumonia Any diagnosis ICD-9-CM Diagnosis Codes 430 Subarachnoid hemorrhage 431 Intracerebral hemorrhage 432.x Intracranial hem nec/nos 433.x1 Cerebral infarction 434.x1 Cerebral infarction 435.x Transient cerebral ischemia 436 Acute, but ill-defined, cerebrovascular disease RF33 – Congestive heart failure applies to AMI, CABG, PCI, Pneumonia Any diagnosis ICD-9-CM Diagnosis Codes 428.x and 428.xx Heart failure 402.01 Hypertensive heart disease, malignant, with heart failure 402.11 Hypertensive heart disease, benign, with heart failure 402.91 Hypertensive heart disease, unspecified, with heart failure 404.01 Hypertensive heart and renal disease, malignant, with congestive heart failure 404.03 Hypertensive heart and renal disease, malignant, with congestive heart failure and renal failure 404.11 Hypertensive heart and renal disease, benign, with congestive heart failure 404.13 Hypertensive heart and renal disease, benign, with congestive heart failure and renal failure 404.91 Hypertensive heart and renal disease, unspecified, with congestive heart failure 404.93 Hypertensive heart and renal disease, unspecified, with congestive heart failure and renal failure AMI and Pneumonia Scoring Algorithm For AMI and Pneumonia, hospitals will receive both a score for quality and a score for resource utilization. The two scores will be reported independently and as an overall efficiency score. Quality Score The quality-of-care and safety process measures are used to determine the quality score for Pneumonia and AMI. If a hospital meets or exceeds the minimum case count for a given measure (n=10), the December 13, 2011 v5.3.4 Page 99 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs hospital’s performance on the measure is compared to quartile thresholds established from recent Joint Commission national performance data. Note: Performance on the measure must meet or exceed the quartile threshold to receive the corresponding points for that quartile. December 13, 2011 v5.3.4 Page 100 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs AMI Quartile Cutpoints Measure Aspirin at arrival Aspirin prescribed at discharge ACEI or ARB for LVSD Beta-blocker prescribed at discharge Primary PCI received within 90 minutes of hospital arrival Top Quartile (4 pts) 100.00% 100.00% 100.00% 100.00% 93.33% Second Quartile (3 pts) 98.75% 98.78% 96.83% 98.86% 86.11% Third Quartile (2 pts) 96.74% 96.05% 91.67% 96.55% 76.47% Bottom Quartile (1 pt) <96.74% <96.05% <91.67% <96.55% <76.47% Top Quartile (4 pts) 97.41% 100.00% 97.74% 96.04% Second Quartile (3 pts) 93.95% 96.55% 95.77% 91.67% Third Quartile (2 pts) 87.91% 92.31% 92.73% 84.56% Bottom Quartile (1 pt) <87.91% <92.31% <92.73% <84.56% Pneumonia Quartile Cutpoints Measure Pneumococcal vaccination Blood cultures performed within 24 hours Initial Antibiotic Received Within 6 Hours of Hospital Arrival Influenza vaccination Note: Cutpoints are based on 3Q2008-2Q2009 The Joint Commission national data and only include hospitals with 10 or more cases for the measure Each process measure that meets the minimum case count is equally weighted in determining the overall score. A hospital’s overall score is calculated by summing the points earned on each measure and dividing it by the product of the number of measures that meet the minimum case count and the maximum score for each measure (4 points). Hospitals that meet the minimum overall case count for the reporting time period (n>=30), but indicate “No” for reporting the numerator and denominator for a measure, will earn zero (0) points for the measure they choose not to report. The maximum score of 4 points for that measure will still apply in calculating a hospital’s overall scoring percentage. A hospital’s overall score (a percentage) is then compared to quartile thresholds established from calculated overall scores from the national data to determine which category a hospital is placed: Fully meets standards (4 filled bars) means the hospital received at least 80.0% of the possible points. Substantial progress (3 filled bars) means the hospital received at least 62.5% of the possible points, but less than 80.0%. Some progress (2 filled bars) means the hospital received at least 50.0% of the possible points, but less than 62.5%. Willing to report (1 filled bar) means the hospital received less than 50.0% of the possible points Declined to respond means the hospital did not respond to this section of the survey, or the hospital was asked to complete the survey but has not submitted one. Does Not Apply means that the hospital reported fewer than 30 admissions over a 24-month period for this condition. Example 1: A hospital meets or exceeds the minimum case count on four of the five AMI quality-of-care process measures. As such, the overall quality score for AMI will be based on 16 possible points (4 measures x 4 points) and not 20 points. December 13, 2011 v5.3.4 Page 101 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs If the hospital’s performance is in the second quartile for all four measures, they will earn a total of 12 points (3 points per measure). A hospital’s overall score will be the total points earned (12), divided by the total possible points (16), or 75%. An overall score of 75% would place the hospital in the “Substantial progress” category. Resource Utilization Score See CABG section, p.48 Overall Efficiency Score See CABG section, p.50 December 13, 2011 v5.3.4 Page 102 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs AMI Section Complete Save your Responses! December 13, 2011 v5.3.4 Page 103 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs Pneumonia Measures References Pneumonia Volume Standard: Survey p.37 You will find associated ICD-9-CM codes for counting patients with a principal diagnosis of the condition. For Pneumonia, a secondary diagnosis of pneumonia, in combination with select other primary diagnoses, is considered a principal diagnosis of pneumonia for counting purposes. Please use the definitions given to assess this applicability. Source: The Joint Commission v3.1a Number of inpatients discharged with an ICD-9-CM principal diagnosis code of pneumonia (Table 1, below) OR Number of inpatients discharged with an ICD-9-CM principal diagnosis code of septicemia (Table 2) OR respiratory failure (Table 3) AND a secondary diagnosis of pneumonia (Table 1). Age 18 years and older. Note: Hospitals that are members2 of the Alliance of Dedicated Cancer Centers (PPS-exempt hospitals), and therefore do not submit Pneumonia process measure data to CMS, should report zero (0) cases for question #1 in this section. This will result in this section of the survey being scored as “Does Not Apply” (N/A). Alliance-member hospitals will need to complete the AMI and Normal Deliveries sections as specified. TABLE 1 -- ICD-9-CM pneumonia diagnosis codes: 481 Pneumococcal pneumonia (Streptococcus pneumoniae pneumonia) 482.0 Pneumonia due to Klebsiella pneumoniae 482.1 Pneumonia due to Pseudomonas 482.2 Pneumonia due to Hemophilus influenzae (H. influenzae) 482.30 Pneumonia due to Streptococcus, unspecified 482.31 Pneumonia due to Group A 482.32 Pneumonia due to Group B 482.39 Pneumonia due to other Streptococcus 482.40 Pneumonia due to Staphylococcus, unspecified 482.41 Methicillin susceptible pneumonia due to Staphylococcus aureus 2 Alliance of Dedicated Cancer Centers members include: 1. City of Hope National Medical Center; Duarte, CA 2. Kenneth Norris Jr Cancer Center; Los Angeles, CA 3. Sylvester Comprehensive Cancer Center; Miami, FL (Exclude any pneumonia admissions at the Cancer Center from remainder of University of Miami pneumonia cases reported in the survey) 4. Lee Moffitt Cancer Center; Tampa, FL 5. Dana-Farber Cancer Institute; Boston, MA 6. Karmanos Cancer Center; Detroit, MI 7. Saint Luke's Cancer Institute; Kansas City, MO 8. Roswell Park Cancer Institute; Buffalo, NY 9. Memorial Sloan-Kettering Cancer Center; New York, NY 10. Arthur G. James Cancer Hospital; Columbus, OH 11. Fox Chase Cancer Center; Philadelphia, PA 12. M.D. Anderson Cancer Center; Houston, TX 13. Seattle Cancer Care Alliance; Seattle, WA December 13, 2011 v5.3.4 Page 104 2011 Leapfrog Hospital Survey Reference Book 482.42 482.49 482.82 482.83 482.84 482.89 482.9 483.0 483.1 483.8 485 486 Section 4: CACs Methicillin resistant pneumonia due to Staphylococcus aureus Pneumonia due to other Staphylococcus pneumonia Pneumonia due to Escherichia coli (E. coli) Pneumonia due to other gram-negative bacteria Pneumonia due to Legionnaires’ disease Pneumonia due to other specified bacteria Bacterial pneumonia unspecified Pneumonia due to Mycoplasma pneumoniae Pneumonia due to Chlamydia Pneumonia due to other specified organism Bronchopneumonia, organism unspecified Pneumonia, organism unspecified TABLE 2 -- ICD-9-CM septicemia diagnosis codes: 038.0 Streptococcal septicemia 038.10 Staphylococcal septicemia, unspecified 038.11 Methicillin susceptible Staphylococcus aureus septicemia 038.12 Methicillin resistant Staphylococcus aureus septicemia 038.19 Other staphylococcal septicemia 038.2 Pneumococcal septicemia (Streptococcus pneumoniae septicemia) 038.3 Septicemia due to anaerobes 038.40 Septicemia due to gram-negative organism, unspecified 038.41 Septicemia due to Hemophilus influenzae (H. influenzae) 038.42 Septicemia due to Escherichia coli (E. coli) 038.43 Septicemia due to Pseudomonas 038.44 Septicemia due to Serratia 038.49 Septicemia due to other 038.8 Other specified septicemias 038.9 Unspecified septicemia TABLE 3 -- ICD-9-CM respiratory failure diagnosis codes: 518.81 Acute respiratory failure 518.84 Acute and chronic respiratory failure December 13, 2011 v5.3.4 Page 105 2011 Leapfrog Hospital Survey Reference Book Pneumonia Process Measure Specifications: Survey Section 4: CACs p.37 The specifications are for auditing and measuring the rate of adherence to the process measures of quality included in the Leapfrog Hospital Survey. Because of the clinical specificity needed, procedure and condition definitions DIFFER from those used to count volume of procedures elsewhere in the survey and process measure denominator counts should not be used for that purpose. NATIONAL PERFORMANCE MEASUREMENT SYSTEMS To reduce the reporting burden on survey respondents, every effort has been made to harmonize these process measures with national performance measurement systems endorsed and sponsored by the following organizations: The Joint Commission (TJC), Centers for Medicaid and Medicare Services (CMS), Links throughout this document to The Joint Commission Appendices and Table definitions can be located at: http://www.jointcommission.org/specifications_manual_for_national_hospital_inpatient_quality_measures/ GENERAL INSTRUCTIONS The specifications in this document for each of the process measures indicate whether the measure coincides with one that your hospital may already have measured and reported to one of these national performance measurement systems. 1. For any process measure in the Leapfrog survey that coincides with a measure specified in a national performance measurement system, if your hospital has measured adherence to that process-of-care quality indicator, and reported the results to The Joint Commission or CMS. . for the Reporting Time Period of that measure as indicated in the survey, then . . . Use data and results as reported to that organization for that measure for the Reporting Time Period specified in the survey. In this case, to the extent any specifications below differ from the specifications for reporting the data to those organizations, rely on the specifications of that organization. 2. Otherwise, you should measure adherence to the process-of-care quality indicator using the specifications here and use those results in responding to the survey. In either case #1 or #2, we ask that you report the number of cases in the denominator and the number of cases where there was adherence to the measurement standard (numerator). December 13, 2011 v5.3.4 Page 106 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs PN-2: Pneumococcal Vaccination Source: The Joint Commission Measure PN-2 Version v3.1a If you measured adherence to this process-of-care quality indicator and reported the results to Joint Commission or CMS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. Numerator: Patients with pneumonia, age 65 and older, who were screened for pneumococcal vaccine status and were vaccinated prior to discharge, if indicated Denominator: Pneumonia patients 65 years of age and older Discharges for patients age 65 years and older with: 1. An ICD-9-CM Principal Diagnosis Code of pneumonia as defined below (Table 1); OR 2. an ICD-9-CM Principal Diagnosis Code of septicemia (Table 2) or respiratory failure (acute or chronic) as defined below (Table 3), AND a secondary diagnosis of pneumonia (Table 1). Table 1. ICD-9-CM Codes for Pneumonia 481 Pneumococcal pneumonia (Streptococcus pneumoniae pneumonia) 482.0 Pneumonia due to Klebsiella pneumoniae 482.1 Pneumonia due to Pseudomonas 482.2 Pneumonia due to Hemophilus influenzae (H. influenzae) 482.30 Pneumonia due to Streptococcus, unspecified 482.31 Pneumonia due to Group A 482.32 Pneumonia due to Group B 482.39 Pneumonia due to other Streptococcus 482.40 Pneumonia due to Staphylococcus, unspecified 482.41 Methicillin susceptible pneumonia due to Staphylococcus aureus 482.42 Methicillin resistant pneumonia due to Staphylococcus aureus 482.49 Pneumonia due to other Staphylococcus pneumonia 482.82 Pneumonia due to Escherichia coli (E. coli) 482.83 Pneumonia due to other gram-negative bacteria 482.84 Pneumonia due to Legionnaires’ disease 482.89 Pneumonia due to other specified bacteria 482.9 Bacterial pneumonia unspecified 483.0 Pneumonia due to Mycoplasma pneumoniae 483.1 Pneumonia due to Chlamydia 483.8 Pneumonia due to other specified organism 485 Bronchopneumonia, organism unspecified 486 Pneumonia, organism unspecified Table 2. ICD-9-CM Codes for Septicemia 038.0 Streptococcal septicemia 038.10 Staphylococcal septicemia, unspecified 038.11 Methicillin susceptible Staphylococcus aureus septicemia 038.12 Methicillin resistant Staphylococcus aureus septicemia 038.19 Other staphylococcal septicemia 038.2 Pneumococcal septicemia (Streptococcus pneumoniae septicemia) December 13, 2011 v5.3.4 Page 107 2011 Leapfrog Hospital Survey Reference Book 038.3 038.40 038.41 038.42 038.43 038.44 038.49 038.8 038.9 Section 4: CACs Septicemia due to anaerobes Septicemia due to gram-negative organism, unspecified Septicemia due to Hemophilus influenzae (H. influenzae) Septicemia due to Escherichia coli (E. coli) Septicemia due to Pseudomonas Septicemia due to Serratia Septicemia due to other Other specified septicemias Unspecified septicemia Table 3. ICD-9-CM Codes for Respiratory Failure 518.81 Acute respiratory failure 518.84 Acute and chronic respiratory failure Excluded Populations: Patients less than 65 years of age Patients who have a length of stay >120 days Patients with Cystic Fibrosis Patients who had no chest x-ray or CT scan that indicated abnormal findings within 24 hours prior to hospital arrival or anytime during this hospitalization Patients with Comfort Measures Only documented Patients enrolled in clinical trials Patients discharged/transferred to another hospital for inpatient care Patients who left against medical advice or discontinued care Patients who expired Patients discharged/transferred to a federal health care facility Patients discharged/transferred to hospice December 13, 2011 v5.3.4 Page 108 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs PN-3a: Blood Cultures Performed Within 24 Hours Prior to or 24 Hours After Hospital Arrival for Patients Who Were Transferred or Admitted to the ICU Within 24 Hours of Hospital Arrival Source: The Joint Commission Measure PN-3a Version v3.1a If you measured adherence to this process-of-care quality indicator and reported the results to Joint Commission or CMS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. Numerator: Number of pneumonia patients transferred or admitted to the ICU within 24 hours of hospital arrival who had blood cultures performed within 24 hours prior to or 24 hours after arrival at the hospital Denominator: Pneumonia ICU patients 18 years of age and older Discharges for patients age 18 years and older transferred or admitted to the ICU within 24 hours of hospital arrival, with: 1. an ICD-9-CM Principal Diagnosis Code of pneumonia as defined below (Table 1); OR 2. an ICD-9-CM Principal Diagnosis Code of septicemia or respiratory failure (acute or chronic) as defined below (Tables 2 or 3), AND any ICD-9-CM Other Diagnosis Code of pneumonia (Table 1). Table 1. ICD-9-CM Codes for Pneumonia 481 Pneumococcal pneumonia (Streptococcus pneumoniae pneumonia) 482.0 Pneumonia due to Klebsiella pneumoniae 482.1 Pneumonia due to Pseudomonas 482.2 Pneumonia due to Hemophilus influenzae (H. influenzae) 482.30 Pneumonia due to Streptococcus, unspecified 482.31 Pneumonia due to Group A 482.32 Pneumonia due to Group B 482.39 Pneumonia due to other Streptococcus 482.40 Pneumonia due to Staphylococcus, unspecified 482.41 Methicillin susceptible pneumonia due to Staphylococcus aureus 482.42 Methicillin resistant pneumonia due to Staphylococcus aureus 482.49 Pneumonia due to other Staphylococcus pneumonia 482.82 Pneumonia due to Escherichia coli (E. coli) 482.83 Pneumonia due to other gram-negative bacteria 482.84 Pneumonia due to Legionnaires’ disease 482.89 Pneumonia due to other specified bacteria 482.9 Bacterial pneumonia unspecified 483.0 Pneumonia due to Mycoplasma pneumoniae 483.1 Pneumonia due to Chlamydia 483.8 Pneumonia due to other specified organism 485 Bronchopneumonia, organism unspecified 486 Pneumonia, organism unspecified Table 2. ICD-9-CM Codes for Septicemia 038.0 Streptococcal septicemia 038.10 Staphylococcal septicemia, unspecified 038.11 Methicillin susceptible Staphylococcus aureus septicemia December 13, 2011 v5.3.4 Page 109 2011 Leapfrog Hospital Survey Reference Book 038.12 038.19 038.2 038.3 038.40 038.41 038.42 038.43 038.44 038.49 038.8 038.9 Section 4: CACs Methicillin resistant Staphylococcus aureus septicemia Other staphylococcal septicemia Pneumococcal septicemia (Streptococcus pneumoniae septicemia) Septicemia due to anaerobes Septicemia due to gram-negative organism, unspecified Septicemia due to Hemophilus influenzae (H. influenzae) Septicemia due to Escherichia coli (E. coli) Septicemia due to Pseudomonas Septicemia due to Serratia Septicemia due to other Other specified septicemias Unspecified septicemia Table 3. ICD-9-CM Codes for Respiratory Failure 518.81 Acute respiratory failure 518.84 Acute and chronic respiratory failure Excluded Populations: Patients less than 18 years of age Patients who have a length of stay >120 days Patients with Cystic Fibrosis Patients who had no chest x-ray or CT scan that indicated abnormal findings within 24 hours prior to hospital arrival or anytime during this hospitalization Patients with Comfort Measures Only documented on day or day after arrival Patients enrolled in clinical trials Patients received as a transfer from an emergency department of another hospital Patients received as a transfer from an acute care facility where they were an inpatient or outpatient Patients received as a transfer from one distinct unit of the hospital to another distinct unit of the same hospital Patients received as a transfer from an ambulatory surgery center Patients who had no diagnosis of pneumonia either as the ED final diagnosis/impression or direct admission diagnosis/impression Patients not transferred or admitted to the ICU within 24 hours of arrival Patients who have duration of stay less than or equal to one day PN-5c: Initial Antibiotic Received Within 6 Hours of Hospital Arrival Source: The Joint Commission Measure PN-5c Version v3.1a If you measured adherence to this process-of-care quality indicator and reported the results to Joint Commission or CMS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. Numerator: Number of pneumonia patients who received their first antibiotic dose within six hours from hospital arrival Denominator: Pneumonia patients 18 years of age and older Discharges for patients age 18 years and older with: 1. an ICD-9-CM Principal Diagnosis Code of pneumonia as defined below (Table 1); OR December 13, 2011 v5.3.4 Page 110 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs 2. an ICD-9-CM Principal Diagnosis Code of septicemia or respiratory failure (acute or chronic) as defined below (Tables 2 or 3), AND any ICD-9-CM Other Diagnosis Code of pneumonia (Table 1). Table 1. ICD-9-CM Codes for Pneumonia 481 Pneumococcal pneumonia (Streptococcus pneumoniae pneumonia) 482.0 Pneumonia due to Klebsiella pneumoniae 482.1 Pneumonia due to Pseudomonas 482.2 Pneumonia due to Hemophilus influenzae (H. influenzae) 482.30 Pneumonia due to Streptococcus, unspecified 482.31 Pneumonia due to Group A 482.32 Pneumonia due to Group B 482.39 Pneumonia due to other Streptococcus 482.40 Pneumonia due to Staphylococcus, unspecified 482.41 Methicillin susceptible pneumonia due to Staphylococcus aureus 482.42 Methicillin resistant pneumonia due to Staphylococcus aureus 482.49 Pneumonia due to other Staphylococcus pneumonia 482.82 Pneumonia due to Escherichia coli (E. coli) 482.83 Pneumonia due to other gram-negative bacteria 482.84 Pneumonia due to Legionnaires’ disease 482.89 Pneumonia due to other specified bacteria 482.9 Bacterial pneumonia unspecified 483.0 Pneumonia due to Mycoplasma pneumoniae 483.1 Pneumonia due to Chlamydia 483.8 Pneumonia due to other specified organism 485 Bronchopneumonia, organism unspecified 486 Pneumonia, organism unspecified Table 2. ICD-9-CM Codes for Septicemia 038.0 Streptococcal septicemia 038.10 Staphylococcal septicemia, unspecified 038.11 Methicillin susceptible Staphylococcus aureus septicemia 038.12 Methicillin resistant Staphylococcus aureus septicemia 038.19 Other staphylococcal septicemia 038.2 Pneumococcal septicemia (Streptococcus pneumoniae septicemia) 038.3 Septicemia due to anaerobes 038.40 Septicemia due to gram-negative organism, unspecified 038.41 Septicemia due to Hemophilus influenzae (H. influenzae) 038.42 Septicemia due to Escherichia coli (E. coli) 038.43 Septicemia due to Pseudomonas 038.44 Septicemia due to Serratia 038.49 Septicemia due to other 038.8 Other specified septicemias 038.9 Unspecified septicemia Table 3. ICD-9-CM Codes for Respiratory Failure 518.81 Acute respiratory failure 518.84 Acute and chronic respiratory failure Excluded Populations: Patients less than 18 years of age Patients who have a length of stay >120 days Patients with Cystic Fibrosis December 13, 2011 v5.3.4 Page 111 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs Patients who had no chest x-ray or CT scan that indicated abnormal findings within 24 hours prior to hospital arrival or anytime during this hospitalization Patients with Comfort Measures Only documented on day of or day after arrival Patients enrolled in clinical trials Patients received as a transfer from an emergency department of another hospital Patients received as a transfer from an acute care facility where they were an inpatient or outpatient Patients received as a transfer from one distinct unit of the hospital to another distinct unit of the same hospital Patients received as a transfer from an ambulatory surgery center Patients who had no diagnosis of pneumonia either as the ED final diagnosis/impression or direct admission diagnosis/impression Patients with Diagnostic Uncertainty as defined in the Data Dictionary Patients discharged/transferred to another hospital for inpatient care on day of or day after arrival Patients who left against medical advice or discontinued care on day of or day after arrival Patients who expired on day of or day after arrival Patients discharged/transferred to a federal health care facility on day of or day after arrival Patients who do not receive any antibiotics within 24hours after arrival or who received antibiotics the day of arrival (prior to arrival to the hospital) or the day prior to arrival PN-7: Influenza Vaccination Source: The Joint Commission Measure PN-7 Version v3.1a If you measured adherence to this process-of-care quality indicator and reported the results to Joint Commission or CMS for the 12-month Reporting Time Period indicated in the survey, then use those data and results when responding to the survey, and ignore the specifications here for this measure. Numerator: Patients discharged during October, November, December, January, February or March with pneumonia, age 50 and older, who were screened for influenza vaccine status and were vaccinated prior to discharge, if indicated Denominator: Pneumonia patients 50 years of age and older Discharges during October – March for patients age 50 years and older with: 1. an ICD-9-CM Principal Diagnosis Code of pneumonia as defined below (Table 1); OR 2. an ICD-9-CM Principal Diagnosis Code of septicemia or respiratory failure (acute or chronic) as defined below (Tables 2 or 3), AND any ICD-9-CM Other Diagnosis Code of pneumonia (Table 1). Table 1. ICD-9-CM Codes for Pneumonia 481 Pneumococcal pneumonia (Streptococcus pneumoniae pneumonia) 482.0 Pneumonia due to Klebsiella pneumoniae 482.1 Pneumonia due to Pseudomonas 482.2 Pneumonia due to Hemophilus influenzae (H. influenzae) 482.30 Pneumonia due to Streptococcus, unspecified 482.31 Pneumonia due to Group A 482.32 Pneumonia due to Group B 482.39 Pneumonia due to other Streptococcus 482.40 Pneumonia due to Staphylococcus, unspecified December 13, 2011 v5.3.4 Page 112 2011 Leapfrog Hospital Survey Reference Book 482.41 482.42 482.49 482.82 482.83 482.84 482.89 482.9 483.0 483.1 483.8 485 486 Section 4: CACs Methicillin susceptible pneumonia due to Staphylococcus aureus Methicillin resistant pneumonia due to Staphylococcus aureus Pneumonia due to other Staphylococcus pneumonia Pneumonia due to Escherichia coli (E. coli) Pneumonia due to other gram-negative bacteria Pneumonia due to Legionnaires’ disease Pneumonia due to other specified bacteria Bacterial pneumonia unspecified Pneumonia due to Mycoplasma pneumoniae Pneumonia due to Chlamydia Pneumonia due to other specified organism Bronchopneumonia, organism unspecified Pneumonia, organism unspecified Table 2. ICD-9-CM Codes for Septicemia 038.0 Streptococcal septicemia 038.10 Staphylococcal septicemia, unspecified 038.11 Methicillin susceptible Staphylococcus aureus septicemia 038.12 Methicillin resistant Staphylococcus aureus septicemia 038.19 Other staphylococcal septicemia 038.2 Pneumococcal septicemia (Streptococcus pneumoniae septicemia) 038.3 Septicemia due to anaerobes 038.40 Septicemia due to gram-negative organism, unspecified 038.41 Septicemia due to Hemophilus influenzae (H. influenzae) 038.42 Septicemia due to Escherichia coli (E. coli) 038.43 Septicemia due to Pseudomonas 038.44 Septicemia due to Serratia 038.49 Septicemia due to other 038.8 Other specified septicemias 038.9 Unspecified septicemia Table 3. ICD-9-CM Codes for Respiratory Failure 518.81 Acute respiratory failure 518.84 Acute and chronic respiratory failure Excluded Populations: Patients less than 50 years old Patients who have a Length of Stay >120 days Patients with Cystic Fibrosis Patients who had no chest x-ray or CT scan that indicated abnormal findings within 24 hours prior to hospital arrival or anytime during this hospitalization Patients with Comfort Measures Only documented Patients enrolled in clinical trials Patients with a secondary diagnosis of 487.0 (influenza with pneumonia) Patients discharged/transferred to another hospital for inpatient care Patients who left against medical advice or discontinued care Patients who expired Patients discharged/transferred to a federal health care facility Patients discharged/transferred to hospice care December 13, 2011 v5.3.4 Page 113 2011 Leapfrog Hospital Survey Reference Book Pneumonia Resource Utilization Specifications: Survey Section 4: CACs p.38 Because of the clinical specificity needed, specifications DIFFER from those used to count volume of procedures elsewhere in the survey and process measure denominator counts should not be used for that purpose. Pneumonia Case Count Q6 = Number of inpatients discharged with an ICD-9-CM principal diagnosis code of pneumonia (Table A, below) OR Number of inpatients discharged with an ICD-9-CM principal diagnosis code of septicemia (Table B) OR respiratory failure (Table C) AND a secondary diagnosis of pneumonia (Table A). Age 18 years and older. Table A – Pneumonia ICD-9-CM Diagnosis Codes 481 Pneumococcal pneumonia (Streptococcus pneumoniae pneumonia) 482.0 Pneumonia due to Klebsiella pneumoniae 482.1 Pneumonia due to Pseudomonas 482.2 Pneumonia due to Hemophilus influenzae (H. influenzae) 482.30 Pneumonia due to Streptococcus, unspecified 482.31 Pneumonia due to Group A 482.32 Pneumonia due to Group B 482.39 Pneumonia due to other Streptococcus 482.40 Pneumonia due to Staphylococcus, unspecified 482.41 Methicillin susceptible pneumonia due to Staphylococcus aureus 482.42 Methicillin resistant pneumonia due to Staphylococcus aureus 482.49 Pneumonia due to other Staphylococcus pneumonia 482.82 Pneumonia due to Escherichia coli (E. coli) 482.83 Pneumonia due to other gram-negative bacteria 482.84 Pneumonia due to Legionnaires’ disease 482.89 Pneumonia due to other specified bacteria 482.9 Bacterial pneumonia unspecified 483.0 Pneumonia due to Mycoplasma pneumoniae 483.1 Pneumonia due to Chlamydia 483.8 Pneumonia due to other specified organism 485 Bronchopneumonia, organism unspecified 486 Pneumonia, organism unspecified Table B ICD-9-CM Diagnosis Codes – Septicemia 038.0 Streptococcal septicemia 038.10 Staphylococcal septicemia, unspecified 038.11 Methicillin susceptible Staphylococcus aureus septicemia 038.12 Methicillin resistant Staphylococcus aureus septicemia 038.19 Other staphylococcal septicemia 038.2 Pneumococcal septicemia (Streptococcus pneumoniae septicemia) 038.3 Septicemia due to anaerobes 038.40 Septicemia due to gram-negative organism, unspecified December 13, 2011 v5.3.4 Page 114 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs Table B ICD-9-CM Diagnosis Codes – Septicemia 038.41 Septicemia due to Hemophilus influenzae (H. influenzae) 038.42 Septicemia due to Escherichia coli (E. coli) 038.43 Septicemia due to Pseudomonas 038.44 Septicemia due to Serratia 038.49 Septicemia due to other 038.8 Other specified septicemias 038.9 Unspecified septicemia ICD-9-CM Diagnosis Codes – Respiratory Failure 518.81 Acute respiratory failure 518.84 Acute and chronic respiratory failure Pneumonia Readmission Rate See CABG section, p.41 Pneumonia Geometric Mean Length of Stay See CABG section, p.42 Pneumonia Case Counts by Risk Factor Q9a-i = For those cases included in overall Case Count, Q6 as specified above, the number of cases which had the specified Risk Factor present for that case, respectively. Q# 9a 9b 9c 9d 9e 9f 9g 9h 9i Risk Factor RF01 Age >=55 RF31 Cirrhosis or chronic hepatitis RF32 Stroke or transient ischemic attack RF33 Congestive heart failure Kidney disease (differs from RF08) RF34 COPD (differs from RF11) RF36 RF43 Pleural effusion RF44 Septicemia RF45 Respiratory failure See Table* RF01 RF31 RF32 RF33 RF34 RF36 RF43 RF44 RF45 n=9 If no cases have that Risk Factor present, enter 0 cases for that respective Risk Factor. Please note that 0 and 9999 are both considered numerical values, not ‘missing data’, and will be interpreted as the number of cases with that respective risk factor. Pneumonia Risk Factor Definitions RF31 – Cirrhosis or chronic hepatitis applies to Pneumonia Any diagnosis ICD-9-CM Diagnosis Codes December 13, 2011 v5.3.4 Page 115 2011 Leapfrog Hospital Survey Reference Book 571.2 571.4x 571.5 571.6 Section 4: CACs Alcoholic cirrhosis of liver Chronic hepatitis Cirrhosis of liver without mention of alcohol Biliary cirrhosis RF32 – Stroke or transient ischemic attack applies to AMI, Pneumonia Any diagnosis ICD-9-CM Diagnosis Codes 430 Subarachnoid hemorrhage 431 Intracerebral hemorrhage 432.x Intracranial hem nec/nos 433.x1 Cerebral infarction 434.x1 Cerebral infarction 435.x Transient cerebral ischemia 436 Acute, but ill-defined, cerebrovascular disease RF33 – Congestive heart failure applies to AMI, CABG, PCI, Pneumonia Any diagnosis ICD-9-CM Diagnosis Codes 428.x and 428.xx Heart failure 402.01 Hypertensive heart disease, malignant, with heart failure 402.11 Hypertensive heart disease, benign, with heart failure 402.91 Hypertensive heart disease, unspecified, with heart failure 404.01 Hypertensive heart and renal disease, malignant, with congestive heart failure 404.03 Hypertensive heart and renal disease, malignant, with congestive heart failure and renal failure 404.11 Hypertensive heart and renal disease, benign, with congestive heart failure 404.13 Hypertensive heart and renal disease, benign, with congestive heart failure and renal failure 404.91 Hypertensive heart and renal disease, unspecified, with congestive heart failure 404.93 Hypertensive heart and renal disease, unspecified, with congestive heart failure and renal failure RF34 – Kidney disease applies to Pneumonia WARNING: Definition differs from RF08 – Chronic renal disease Any diagnosis ICD-9-CM Diagnosis Codes 580.x Acute nephritis 581.x Nephrotic syndrome 582.x Chronic nephritis 583.x Nephritis NOS 584.x Acute renal failure 585.x Chronic renal failure 586 Renal failure, unspecified 587 Renal sclerosis, unspecified 588.x Impaired renal function 589.x Small kidney 590.x Kidney infection 591 Hydronephrosis 592.x Renal/ureteral calculus 593.x Other renal & ureteral disease 403.xx Hypertensive renal disease December 13, 2011 v5.3.4 Page 116 2011 Leapfrog Hospital Survey Reference Book 404.xx Section 4: CACs Hypertensive heart/renal disease RF36 – COPD applies to Pneumonia WARNING: Definition differs from RF11 -- COPD Any diagnosis ICD-9-CM Diagnosis Codes 496 Chronic airway obstruction, not elsewhere classified 491.2x Obstructive chronic bronchitis 491.8 Other chronic bronchitis 491.9 Unspecified chronic bronchitis RF43 – Pleural effusion applies to Pneumonia Any diagnosis ICD-9-CM Diagnosis Codes 511.9 Unspecified pleural effusion RF44 – Septicemia applies to Pneumonia Any diagnosis ICD-9-CM Diagnosis Codes 038.0 Septicemia 038.10 Staphylococcal septicemia, unspecified 038.11 Methicillin susceptible Staphylococcus aureus septicemia 038.12 Methicillin resistant Staphylococcus aureus septicemia 038.19 Other staphylococcal septicemia 038.2 Pneumococcal septicemia 038.3 Septicemia due to anaerobes 038.40 Septicemia due to gram-negative organism, unspecified 038.41 Septicemia due to hemophilus influenzae (h. influenzae) 038.42 Septicemia due to escherichia coli (e. coli) 038.43 Septicemia due to pseudomonas 038.44 Septicemia due to serratia 038.49 Other septicemia due to gram-negative organisms 038.8 Other specified septicemias 038.9 Unspecified septicemia RF45 – Respiratory failure applies to Pneumonia Any diagnosis ICD-9-CM Diagnosis Codes 518.81 Acute respiratory failure 518.84 Acute and chronic respiratory failure December 13, 2011 v5.3.4 Page 117 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs Normal Deliveries Measures References Normal Deliveries Volume Standard: Survey p.40 Total Live Births (Q1) The number of live births reported to your state during the reporting time period. Alternatively, the below list of V codes can be used to identify live births, with the caution that these codes are coded for the newborn, not the mother; likely to be found in your hospital’s birth CIS/medical record system; but often not in claims data since normal newborn care may be included in the mother’s claim without baby’s diagnosis coding. V30 - Single liveborn V31 - Twin, mate liveborn V32 - Twin, mate stillborn V33 - Twin, unspecified V34 - Other multiple, mates all liveborn V36 - Other multiple, mates live- and stillborn V37 - Other multiple, unspecified V39 - Unspecified Note: This data point is simply used to qualify a hospital for further reporting of the normal delivery measures. Normal Deliveries Outcome Measure Specifications: Survey p.40 Important Notes: Note 1: Normal Deliveries-1 is an outcome measure that can be reported based on all eligible cases OR a sufficient sample of cases as outlined in the denominator specifications. Where possible, administrative codes have been provided to assist hospitals in abstracting the required data for this measure. Hospitals may find their birth certificate registry data to be the most efficient source of obtaining the needed information for this measure. Hospitals that lack data system integration and birth certificate registry reporting capabilities may have to rely on chart review to obtain some of the needed information. Note 2: With the update to match The Joint Commission’s most recent specifications for the Elective Delivery Prior to 39 weeks measure, hospitals will need to carefully review both the denominator and numerator criteria to understand the differences from the previous survey specifications. Normal Deliveries-1: Elective Delivery Prior to 39 Completed Weeks Gestation Source: The Joint Commission (PC-01) v.2010B2 Denominator: All mothers (or a sufficient sample* of them) delivering newborns with >=37 weeks of gestation completed and <39 weeks of gestation period during the reporting period with Excluded Populations removed. Gestational Age at delivery - Use birth certificate registry data; or use the list of exclusions to eliminate cases with early onset of delivery and post-dates, followed by chart review to identify December 13, 2011 v5.3.4 Page 118 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs eligible cases. The Joint Commission specifications also provide guidance on methods for determining the newborn’s gestational age. Report this value in Q2. If fewer than 10 cases during the reporting period, skip the next question. *Hospitals opting to identify a sufficient sample of mothers for this measure, in lieu of full case reporting, should follow these instructions: 1. Review your hospital’s first delivery on April 15, 2010 (or July 15, 2010 if (re)submitting a survey after October 31, 2011). 2. Evaluate this case against the inclusion criteria; retain the case for the sample if the delivery was at or after 259 days gestation (37 completed weeks gestation) and before 273 days gestation (39 completed weeks gestation). 3. Evaluate this case against the exclusion criteria; retain the case for the sample if it does not meet any of the listed exclusions. 4. Move to the next delivery and evaluate for inclusion/exclusion applicability. 5. Continue through cases in sequential order until a sample of at least 100 cases is reached, or all cases in the reporting period are reviewed, which ever comes first. Note: Hospitals that report the perinatal core measures to The Joint Commission (TJC) can use the sampling methodology used by TJC, in place of the sampling methodology described above. Excluded Populations: Less than 8 years of age Greater than or equal to 65 years of age Length of stay > 120 days Enrolled in clinical trials Exclude any cases with one or more of the following ICD-9-CM codes in a primary or secondary field: 042 641.01 641.11 641.21 641.31 641.81 641.91 642.01 642.02 642.11 642.12 642.21 642.22 642.31 Human immunodeficiency virus [HIV] disease Placenta previa w/o hemorrhage, delivered w/ or w/out mention of antepartum condition Hemorrhage from placenta previa, delivered w/ or w/out mention of antepartum condition Premature separation of placenta, delivered, w/ or w/out mention of antepartum condition Antepartum hemorrhage associated w/coagulation defects, delivered w/ or w/out mention of antepartum condition Other antepartum hemorrhage, delivered w/ or w/out mention of antepartum condition Unspecified antepartum hemorrhage, delivered w/ or w/out mention of antepartum condition Benign essential hypertension complicating pregnancy, childbirth, & puerperium, delivered w/or w/out mention of antepartum condition Benign essential hypertension complicating pregnancy, childbirth, & puerperium, delivered w/mention of postpartum complication Hypertension secondary to renal disease, complicating pregnancy, childbirth, and the puerperium, delivered w/ or w/out mention of antepartum condition Hypertension secondary to renal disease, complicating pregnancy, childbirth, and the puerperium, delivered w/mention of postpartum complication Other pre-existing hypertension complicating pregnancy, childbirth & puerperium, delivered w/ or w/out mention of antepartum condition Other pre-existing hypertension complicating pregnancy, childbirth & puerperium, delivered w/mention of postpartum complication Transient hypertension of pregnancy, delivered w/ or w/out mention of antepartum condition December 13, 2011 v5.3.4 Page 119 2011 Leapfrog Hospital Survey Reference Book 642.32 642.41 642.42 642.51 642.52 642.61 642.62 642.71 642.72 642.91 642.92 645.11 646.21 646.22 646.71 648.01 648.51 648.52 648.61 648.62 648.81 648.82 649.31 649.32 651.01 651.11 651.21 651.31 651.41 651.51 651.61 651.71 651.81 651.91 652.01 652.61 Section 4: CACs Transient hypertension of pregnancy, delivered w/mention of postpartum complication Mild or unspecified pre-eclampsia, delivered w/ or w/out mention of antepartum condition Mild or unspecified pre-eclampsia, delivered w/mention of postpartum complication Severe pre-eclampsia, delivered w/ or w/out mention of antepartum condition Severe pre-eclampsia, delivered w/mention of postpartum complication Eclampsia, delivered w/ or w/out mention of antepartum condition Eclampsia, delivered w/mention of postpartum complication Pre-eclampsia or eclampsia superimposed on pre-existing hypertension, delivered w/ or w/out mention of antepartum condition Pre-eclampsia or eclampsia superimposed on pre-existing hypertension, delivered w/mention of postpartum complication Unspecified hypertension complicating pregnancy, childbirth, or the puerperium, delivered w/ or w/out mention of antepartum condition Unspecified hypertension complicating pregnancy, childbirth, or the puerperium, delivered w/mention of postpartum complication Post term pregnancy, delivered, w/ or w/out mention of antepartum condition Unspecified renal disease in pregnancy, w/out mention of hypertension, delivered w/ or w/out mention of antepartum condition Unspecified renal disease in pregnancy, w/out mention of hypertension, delivered w/mention of postpartum complication Liver disorders in pregnancy, delivered w/ or w/out mention of antepartum condition Diabetes mellitus, delivered, with or without mention of antepartum condition Congenital cardiovascular disorders, delivered w/ or w/out mention of antepartum condition Congenital cardiovascular disorders, delivered w/mention of postpartum complication Other cardiovascular diseases, delivered w/ or w/o mention of antepartum condition Other cardiovascular diseases, delivered w/mention of postpartum complication Abnormal glucose tolerance, delivered w/ or w/o mention of antepartum condition Abnormal glucose tolerance, delivered w/mention of postpartum complication Coagulation defects complicating pregnancy, childbirth, or the puerperium, delivered, with or without mention of antepartum condition Coagulation defects complicating pregnancy, childbirth, or the puerperium, delivered, with mention of postpartum complication Multiple gestation, twin pregnancy, delivered with or without mention of antepartum condition Multiple gestation, triplet pregnancy, delivered with or without mention of antepartum condition Multiple gestation, quadruplet pregnancy, delivered with or without mention of antepartum condition Multiple gestation, twin pregnancy w/fetal loss and retention of 1 fetus, delivered with or without mention of antepartum condition Multiple gestation, triplet pregnancy, w/fetal loss and retention of one or more fetus (es), delivered with or without mention of antepartum condition Multiple gestation, quadruplet pregnancy, w/fetal loss and retention of 1 or more fetus(es), delivered with or without mention of antepartum condition Multiple gestation, other multiple pregnancy, w/fetal loss and retention of 1 or more fetus(es), delivered with or without mention of antepartum condition Multiple gestation following (elective) fetal reduction, delivered without mention of antepartum condition Multiple gestation, other specified multiple gestation, delivered with or without mention of antepartum condition Multiple gestation, unspecified multiple gestation, delivered with or without mention of antepartum condition Unstable lie, delivered, w/ or w/out mention of antepartum condition Multiple gestation w/malpresentation of 1 fetus or more, delivered, w/ or w/out mention of antepartum condition December 13, 2011 v5.3.4 Page 120 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs 655.01 Central nervous system malformation in fetus, delivered, w/ or w/o mention of antepartum condition 655.11 Chromosomal abnormality in fetus, delivered w/ or w/o mention of antepartum condition 655.31 Suspected damage to fetus from viral disease in the mother, delivered w/ or w/o mention of antepartum condition 655.41 Suspected damage to fetus from other disease in the mother, delivered w/ or w/o mention of antepartum condition 655.51 Suspected damage to fetus from drugs, delivered w/ or w/o mention of antepartum condition 655.61 Suspected damage to fetus from radiation, delivered w/ or w/o mention of antepartum condition 655.80 Other known or suspected fetal abnormality, not elsewhere specified 656.01 Fetal-maternal hemorrhage, delivered, w/ or w/o mention of antepartum condition 656.11 Rhesus isoimmunization, delivered, w/ or w/o mention of antepartum condition 656.21 Isoimmunization from other and unspecified blood-group incompatibility, delivered, w/ or w/o mention of antepartum condition 656.31 Fetal distress, delivered, w/ or w/o mention of antepartum condition 656.41 Intrauterine death, delivered, w/ or w/o mention of antepartum condition 656.51 Poor fetal growth, delivered, w/ or w/o mention of antepartum condition 657.01 Polyhydramnios, delivered w/ or w/o mention of antepartum condition 658.01 Oligohydramnios, delivered w/ or w/o mention of antepartum condition 658.11 Premature rupture of membranes, delivered w/ or w/o mention of antepartum condition 658.21 Delayed delivery after spontaneous or unspecified rupture of membranes, delivered w/ or w/o mention of antepartum condition 659.71 Abnormality in fetal heart rate or rhythm, delivered, w/ or w/o mention of antepartum condition 663.50 Vasa previa complicating labor and delivery, unspecified as to episode of care or not applicable 663.51 Vasa previa complicating labor and delivery, delivered, with or without mention of antepartum condition 663.53 Vasa previa complicating labor and delivery, antepartum condition or complication V08 Asymptomatic human immunodeficiency virus [HIV] infection virus V23.5 Pregnancy with other poor reproductive history; Pregnancy with history of stillbirth or neonatal death V27.1 Single stillborn Note: The list of exclusions above is the exclusions listed by The Joint Commission. These are the only exclusions that should be used for this measure. If a patient’s diagnosis was not coded, there must be explicit language in the chart noting the diagnosis (no interpretation or extrapolation is allowed). Numerator: Number of cases included in the denominator (either from full case reporting or a sufficient sample) that delivered their newborns electively. Elective delivery, for purposes of this measure, include the following: Medical induction of labor as defined by the following ICD-9-CM procedure codes: 73.01 (Induction by labor by artificial rupture of membranes) 73.1 (Other surgical induction of labor) 73.4 (Medical induction of labor) Cesarean section as defined by the following ICD-9-CM procedure codes, while not in Active Labor or experiencing Spontaneous Rupture of Membranes: 74.0 (Classical cesarean section) 74.1 (Low cervical cesarean section) 74.2 (Extraperitoneal cesarean section) December 13, 2011 v5.3.4 Page 121 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs 74.4 (Cesarean section of other specified type) 74.99 (Other cesarean section of unspecified type) Active Labor: Documentation that the patient was in active labor with regular uterine contractions with cervical change before medical induction and/or cesarean section. Spontaneous Rupture of Membrane: Documentation that the patient had spontaneous rupture of membranes (SROM) before medical induction and/or cesarean section. Report this value in Q3. Important Note: Normal Deliveries-2 and Normal Deliveries- are both process measures. Hospitals with a sufficient sample size (as defined in endnote 19 in the survey document itself), can randomly sample for the denominator of each indicator, and measure and report adherence based on that sample. Most likely the numerator criteria for these two measures will require medical chart review, if these specific data are not already extracted or coded consistently for other purposes. Normal Deliveries Process Measures Specifications: Survey p.41 Normal Deliveries-2: Newborn Bilirubin Screening Prior to Discharge Source: Providence Health Denominator: Eligible cases include all normal newborns born at or beyond 35 completed weeks gestation that were delivered in the facility during the reporting period (all inborns) with Excluded Populations removed. Excluded Populations: Exclude any cases: admitted to the NICU; or with parental refusal to test; or newborn died prior to discharge Numerator: Number of eligible cases included in the denominator who have a serum or transcutaneous bilirubin screen prior to discharge to identify risk of hyperbilirubinemia according to the Bhutani Nomogram See: American Academy of Pediatrics Clinical Practice Guidelines: Management of Hyperbilirubinemia in the Newborn Infant 35 or More Weeks of Gestation. http://aappolicy.aappublications.org/cgi/content/full/pediatrics;114/1/297 Tip: To view any Figure in the reference, click on it to open, then again to enlarge. Normal Deliveries-3: Appropriate DVT Prophylaxis in Women Undergoing Cesarean Delivery Source: National Quality Forum (PN-006-07) December 13, 2011 v5.3.4 Page 122 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs Denominator: Eligible cases include all women undergoing cesarean delivery during the reporting period. Include cases with one of the following ICD-9-CM codes (MS-DRG*): 765 (formerly 370): Cesarean section w CC 766 (formerly 371): Cesarean section w/o CC *For hospitals that do not use MS-DRGs, please see the FAQ section at the end of this document for a list of alternative administrative codes that should be used for identifying cases. Excluded Populations: No exclusions. Numerator: Number of eligible cases included in denominator who received either fractionated or unfractionated heparin or pneumatic compression devices prior to surgery. Normal Deliveries Frequently Asked Questions (FAQs) 1. Our hospital reports the perinatal core measures to The Joint Commission. Can we use The Joint Commission’s sampling methodology for reporting on the Elective Delivery measure, in lieu of the sampling methodology outlined by Leapfrog? Yes. Hospitals that report to The Joint Commission (TJC) can use the sampling methodology used by TJC, in place of the sampling methodology described by Leapfrog. 2. Our hospital is designated as a critical access hospital (CAH) and we do not use MS-DRGs for reimbursement purposes. What alternative coding specifications are available to identify appropriate cases for Normal Deliveries-3 (DVT prophylaxis for c-section)? For the denominator, count all cases with one of the delivery diagnosis codes listed below AND one of the c-section procedure codes listed below. Delivery Diagnosis ICD-9 Codes: 640.x1 647.x1 654.x1 658.30 641.x1 647.x2 654.x2 658.40 642.x1 648.x1 655.x1 659.x0 (except 659.40) 642.x2 648.x2 656.x1 659.x1 643.x1 649.x1 656.30 660.x0 644.21 649.x2 656.40 660.x1 645.x1 650 657.01 661.x0 646.00 651.x1 658.x1 661.x1 646.x1 652.x1 658.10 662.x0 646.x2 653.x1 658.20 662.x1 663.x0 663.x1 664.x0 664.x1 665.x0 665.x1 665.x2 666.x2 667.x2 668.x0 668.x1 668.x2 669.x0 669.x1 669.x2 670.02 671.x1 671.x2 672.02 673.x1 673.x2 674.x1 674.x2 675.x1 675.x2 676.x1 676.x2 678.01 678.11 679.00 679.01 679.02 679.11 679.12 Caesarean Section ICD-9 Procedure Codes: 74.0 Classical cesarean section 74.1 Low cervical cesarean section 74.2 Extraperitoneal cesarean section 74.4 Cesarean section of other specified type 74.99 Other cesarean section of unspecified type December 13, 2011 v5.3.4 Page 123 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs Normal Deliveries Scoring Algorithm Measure Elective Delivery Prior to 39 Completed Weeks Gestation Newborn Bilirubin Screening Prior to Discharge Appropriate Deep Venous Thrombosis Prophylaxis in Women Undergoing Cesarean Delivery Type of Measure Outcome Process Process Minimum Sample Size for Scoring 10 mothers that delivered singletons at or past 37 completed weeks gestation at the hospital during the reporting period (answer to Q2 >= 10) 10 normal newborns born at or beyond 35 completed weeks gestation delivered at the hospital during the reporting period (answer to Q4b >= 10) 10 women undergoing cesarean section at the hospital during the reporting period (answer to Q5b >= 10) Desired Direction Score on Measure Lower Less than or equal to 5.0% (+1 point); greater than 5.0% (+0 point) Higher Greater than or equal to 80.0% (+1 point); less than 80.0% (+0 point) Higher Greater than or equal to 80.0% (+1 point); less than 80.0% (+0 point) The number of points a hospital earns on the above measures will determine which category a hospital is placed: Score Fully meets standards (4 filled bars) Substantial progress (3 filled bars) Some progress (2 filled bars) Point Requirements 2 or more points earned, with at least 1 point from the outcome measure 2 points earned from the process measures –or- 1 point earned from the outcome measure 1 point earned from a process measure Willing to report (1 filled bar) 0 points earned Declined to respond The hospital did not respond to the questions in this section of the survey, or the hospital did not meet the minimum sample size for the outcome measure and chose not to report on the two process measures, or the hospital was asked to complete the survey but has not submitted one. Does Not Apply December 13, 2011 v5.3.4 The hospital does not meet the minimum sample size for at least two of the measures. Page 124 2011 Leapfrog Hospital Survey Reference Book Section 4: CACs Normal Deliveries Section Complete Save your Responses! December 13, 2011 v5.3.4 Page 125 2011 Leapfrog Hospital Survey Reference Book Section 5: IPS Section 5: 2011 ICU Physician Staffing (IPS) Leap What’s New in the 2011 Survey 1. The opportunity for hospitals to indicate a commitment date for fully implementing Leapfrog’s standards for IPS has been removed from the survey. Leapfrog has been asking for ten years for hospitals to implement the IPS Leap and publicly reporting future commitments is no longer appropriate. The scoring algorithms for IPS have been updated to reflect this change. Change Summary since Release None. If substantive changes are made to this section of the survey after release on April 1, they will be documented in this Change Summary section. December 13, 2011 Updated the IPS scoring algorithm to correct an error. For “Some Progress”, a ‘yes’ answer to question #9 demonstrates that some patients in the ICU are being managed or co-managed by an intensivist. IPS Frequently Asked Questions (FAQs) 1. Are the standards applicable only to tertiary-care hospitals? No. The standards apply to all urban hospitals operating adult or pediatric general medical and/or surgical ICUs and neuro ICUs. 2. Is there any empirical basis for specifying a minimum annual number of days of ICU experience for each Board-eligible physician providing ICU care? No. Accordingly, if it is added to the Leapfrog standard in the future, it will be based on newly published research and expert advice. 3. Can hospitalists be counted as intensivists? No. 4. If our hospital requires that ICU pages are answered within five minutes and therefore does not track responses to pages, how should we report our compliance on this part of the standard? To meet the Leapfrog standard, hospitals must affirm to the public that they meet it. If your hospital requires that pages be answered within five minutes and has documentation that they are, then you should indicate that your hospital meets the standard. If your hospital requires that pages are answered within five minutes and you don’t know whether they are or are not, then you should not indicate that your hospital meets the standard. December 13, 2011 v5.3.4 Page 126 2011 Leapfrog Hospital Survey Reference Book Section 5: IPS 5. Does The Leapfrog Group specify standards for second tier calls (e.g., the initial call to a physician is not answered within 5 minutes. What is the next step)? No. We do not intend to reach this level of detail in our specifications, absent a compelling case that the gain would offset its added complexity. 6. What training is required in order to be eligible for Critical Care Medicine (CCM) certification? A physician must complete residency in Medicine, Surgery, or Anesthesia and then a one- or twoyear fellowship in critical care medicine. During that year, s/he must spend at least nine months in the ICU. The two-year fellowships generally include research time. Some Medicine residents are certified in critical care through pulmonary subspecialty training where they meet the above requirements during their three-year pulmonary training. New in 2008: Neurologists and neurosurgeons who have been certified as neuro-intensivists are also considered to meet the standard when working in a neuro-ICU. 7. If it were a national priority, could enough intensivists be provided (or mobilized from ambulatory care) for urban hospitals within the next 4 years? If it were a national priority, it is possible. Critical care fellowship training extends for either one or two years. History suggests that physicians’ choice of specialty is sensitive to the job market. Further, it is currently estimated that less than 50% of the work time of the existing pool of intensivists is devoted to ICU care. In addition, recently published findings in the peer-reviewed literature (B. Rosenfeld, et al, Critical Care Medicine, Fall 2000) indicate that advanced telemedicine could be used to offset local constraints in available intensivists and telemedicine for intensivists has been incorporated into the standard. 8. How will The Leapfrog Group address the shortage of intensivists? We will (1) create demand via our standard; (2) encourage specialty boards and the Association of Academic Medical Colleges to convey the anticipated new demand; (3) sensitize federal officials who set physician training and loan forgiveness priorities; (4) support ICU consolidation when it makes sense; and (5) encourage hospitals that are successfully using advanced telemedicine to leverage intensivists across multiple ICUs to share their results and learnings with other hospitals. In 2003, The Leapfrog Group broadened the definition of ‘intensivist’ to include doctors who clearly have intensivist qualifications: Because sub-specialty certification is not offered in emergency medicine, emergency medicine physicians are considered certified in critical care if they are board-certified in emergency medicine and have completed a critical care fellowship at an ACEP-accredited program. Physicians who have finished their fellowship in Critical Care Medicine, but have not yet obtained board certification are considered “Certified in Critical Care Medicine” for up to three years after completion of the fellowship. This provides the physician an adequate window to take her/his boards and re-take if necessary. On an interim basis, two other categories of physicians are considered by Leapfrog to be “certified in Critical Care Medicine”: Physicians who completed training prior to availability of subspecialty certification in critical care in their specialty (1987 for Medicine, Anesthesiology, Pediatrics and Surgery), who are board-certified in one of these four specialties, and who have provided at least six weeks of full-time ICU care annually since 1987. (The weeks need not be consecutive weeks). Other physicians who have completed training programs required for certification in critical care medicine. Note: Physicians who have let their board certification lapse are not considered to be “Certified in Critical Care Medicine”. December 13, 2011 v5.3.4 Page 127 2011 Leapfrog Hospital Survey Reference Book 9. Section 5: IPS Won't it degrade the meaning of meeting the Leapfrog ICU leap to expand the definition of an intensivist to include physicians certified in emergency medicine who have completed a critical care fellowship and to physicians who trained prior to 1987 and regularly practice full time critical care for a significant period? Though this change also reflects our sensitivity to the intensivist shortage, our decision to provide interim credit for these physicians is based on justice and patient benefit. Board certified emergency medicine physicians cannot become certified in critical care medicine (though their board is working on this) despite completing a fellowship in critical care. Inclusion of physicians who completed their training in surgery, medicine or anesthesiology prior to 1987 when critical care certification first become available only applies to physicians who are board certified and have provided at least 6 weeks annually of full time ICU care since 1987. It includes a significant number of critical care fellowship directors who trained prior to 1987 and who continue to train other critical care physicians. Our expert advisory panel (comprised primarily of physicians who publish research on ICU performance) elected to provide interim credit to physicians meeting this specification. The 6 week threshold was selected based on a consensus perception of a reasonable minimum of ongoing full time ICU experience. To protect patients from under-qualified physicians, the advisory panel worded the interim standard conservatively. It likely applies to very few physicians. As the supply of intensivists builds, credit will eventually be limited to board certified critical care specialists. The Leapfrog Group strives to make its recommendations based on empirical evidence. When we lack such evidence, we take a common sense approach that builds on the judgment of clinicians most familiar with available scientific evidence and aims at serving patients best. 10. Are we expected to conduct an audit to verify that high-urgency pages are returned within 5 minutes, and are there definitions for what constitutes high and low urgency pages? You should have some quantitative basis for saying that pages are returned within 5 minutes at least 90% of the time. You could study a sample, or could use the tracking mechanism built in to the paging system, if one exists. The basis for responding affirmatively should be more than just peoples’ perceptions of response time. You don’t have to focus only on high urgency pages – but some paging systems can make this differentiation and, in these instances, low urgency pages can be carved out of the analysis of response times. Providers can monitor pager response times in multiple ways, as long as the data collection process is non-biased and scientific. As an example: Providers could maintain an exception log in the ICU(s) on six randomly sampled days per year. On those days, ICU nurses could record: the number of urgent pages made to intensivists when they are not present in the unit (whether on-site or via telemedicine); the number of urgent pages made to other physicians or FCCS-certified effectors when no physician or FCCS-certified effector is physically present in the unit; and the number of times that responses exceed 5 minutes for those respective pages. Hospitals can then cost-effectively estimate whether they meet the 95% timely response standards by dividing the average number of log exceptions per day by the average number of pages per day. 11. Can you clarify how to handle situations where the ICU standard is met some but not all of the time? December 13, 2011 v5.3.4 Page 128 2011 Leapfrog Hospital Survey Reference Book Section 5: IPS If the ICU standard is not met at least 8 hours a day, 7 days a week (if you responded no to Question 3), hospitals have the opportunity to get partial credit for having intensivists on-site at least some time during the week, or having telemedicine in place that meets the specified criteria for telemedicine. If the number of hours varies from week to week, hospitals should respond with the number of hours per week that the ICU standard is usually met. 12. What are the standards for staffing a neuro ICU? Who qualifies as a “neurointensivist”? To fully meet the IPS Leap, neuro ICUs must now meet the staffing standards that have been previously set for adult or pediatric general medical and/or surgical ICUs. Patients in a neuro ICU must be managed or co-managed by “neurointensivists” or critical care intensivists who are ordinarily present in the ICU (on-site, or via telemedicine that meets Leapfrog specifications) during daytime hours a minimum of 8 hours per day, 7 days per week, and during this time provide clinical care exclusively in the ICU. When not present, “neurointensivists” or critical care intensivists must return more than 95% of ICU pages within 5 minutes and can rely on a physician or FCCS-certified non-physician “effector” who is in the hospital and able to reach ICU patients within 5 minutes in more than 95% of cases. “Neurointensivists” are classified as neurologists and neurological surgeons who are boardcertified in their primary specialty and who have completed a UCNS-certified fellowship training program in neurocritical care, or a physician who is board certified in neurocritical care. Existing physicians must obtain certification using the grandfathering process established by UNCS to be considered a neurointensivist. This new category of intensivists applies only to neuro ICUs. 13. How should intensivisits trained in critical medicine in a foreign country be treated for purposes of meeting the ICU Physician Staffing (IPS) Leap? While they offer excellent training, many foreign countries do not offer specific critical care board certifications. Foreign trained physicians who were certified as intensivists in the country in which they trained, also count as intensivists for the purposes of the ICU Physician staffing (IPS) Leap. IPS Scoring Algorithm Fully meets standards: 1. All patients in adult and pediatric general medical and surgical ICU(s) and neuro ICUs are managed or co-managed by one or more physicians who are certified in critical care medicine (intensivists) (answered “Yes” to # 2); and 2. One or more intensivist(s) is/are present in each ICU during daytime hours on-site for at least 8 hours per day, 7 days per week or via telemedicine 24 hours per day, 7 days per week, and provide(s) clinical care exclusively in this ICU during these hours (answered “Yes” to #3); and 3. When intensivists are not present (on-site or via telemedicine) in these ICUs, one of them returns more than 95% of pages from these units within five minutes. (answered “Yes” to #4); and 4. When an intensivist is not present (on-site or via telemedicine) in the ICU, another physician, physician assistant, nurse practitioner or FCCS-certified nurse “effector” is on-site at the hospital and able to reach ICU patients within five minutes in more than 95% of the cases (answered “Yes” to #5). When telemedicine is employed as a substitute for on-site time, it must meet the ten requirements (see endnote #29) including some on-site intensivist time to manage the ICU patients’ admission, discharge, and care planning. Substantial progress: 1. All patients in adult/pediatric medical ICU(s) and neuro ICUs are managed or co-managed by one or more physicians who are certified in critical care medicine (intensivists) when those physicians are present, whether on-site or via telemedicine (answered “Yes” to #2); and December 13, 2011 v5.3.4 Page 129 2011 Leapfrog Hospital Survey Reference Book Section 5: IPS 2. The hospital has a board-approved budget that is adequate to meet the IPS commitment (answered “Yes” to #10); and 3. The hospital has implemented any one or more of the following practices: a. Intensivists are present and manage or co-manage all patients in all ICUs on-site at least 8 hours per day, 4 days per week (answered “Yes” to #6 ); b. Intensivists are present and manage or co-manage all patients in all ICUs via telemedicine 24 hours per day, 7 days per week (answered “Yes” to #7) with on-site daily care planning at least 4 days per week (answered “Yes” to #8); use of telemedicine requires that additional Leapfrog telemedicine specifications are met; or c. Clinical pharmacists make daily rounds on adult medical/surgical and neuro ICU patients (answered “Yes” to #11). and 4. An intensivist: a. leads daily, multi-disciplinary team rounds on-site (answered “Yes” to #12), or b. makes admission and discharge decisions when on-site (answered “Yes” to #13). Substantial progress alternative for Hospitals Classified as Rural: 1. All patients in adult/pediatric medical ICU(s) and neuro ICUs are managed or co-managed by one or more physicians who are certified in critical care medicine (intensivists) when those physicians are present, whether on-site or via telemedicine (answered “Yes” to #2); and 2. Intensivists are present and manage or co-manage all patients in all ICUs via telemedicine that is functional 24 hours per day, 7 days per week with onsite care planning done by an intensivist, hospitalist, anesthesiologist, or a physician trained in emergency medicine (answered “Yes” to #7); use of telemedicine requires that additional Leapfrog telemedicine specifications are met. Some progress: 1. The hospital has a board-approved budget that is adequate to meet the IPS commitment (answered “Yes” to #10); and 2. Some patients in the ICU(s) are managed or co-managed by an intensivist when present on-site or via telemedicine (answered “Yes” to # 6 or “yes” to #7 or #8 or #9). Use of telemedicine requires that additional Leapfrog telemedicine specifications are met. Willing to report: The hospital responded to all the Leapfrog survey questions, but it does not yet meet the criteria for Some progress. Declined to respond: The hospital did not respond to this section of the survey, or the hospital was asked to complete the survey but has not submitted one. Does Not Apply: The hospital does not operate an adult or pediatric general medical or surgical intensive care unit or a neuro intensive care unit. Response not required: Hospital not targeted for reporting on this Leap. December 13, 2011 v5.3.4 Page 130 2011 Leapfrog Hospital Survey Reference Book Section 6: NQF Safe Practices Section 6: 2011 Leapfrog Safe Practices Score (SPS) What’s New in the 2011 Survey 1. Hospitals will indicate as part of Safe Practice #9 if they have current Magnet status designation, as determined by the American Nurses Credentialing Center (ANCC). If a hospital does indicate they have current Magnet status, they will automatically earn full credit for Safe Practice #9 without needing to fill-in any of the checkboxes. Change Summary since Release None. If substantive changes are made to this section of the survey after release on April 1, they will be documented in this Change Summary section. December 13, 2011 v5.3.4 Page 131 2011 Leapfrog Hospital Survey Reference Book Section 6: NQF Safe Practices SPS Frequently Asked Questions (FAQs) Also see the more detailed FAQs specific to the SPS section 6 of the survey at the online survey home page. 1. Why was the NQF Safe Practices report used for development and revisions of the survey? The initial NQF Report and the first accompanying set of Safe Practices provided a comprehensive and accessible document addressing specific practices to improve patient safety and healthcare quality. Since that initial report, a Maintenance Committee was established by the NQF and a revised set of Safe Practices were endorsed in 2006, 2009, and 2010. The 2010 report details 34 Safe Practices that should be universally implemented in clinical care to reduce the risk of harm to patents. The practices address the first three “leaps” of the Leapfrog Group and continue to be assessed in separate survey sections. A subset of the remaining 31 practices are now addressed in the SPS survey section. The initial and subsequent NQF reports were developed using a consensus process by a committee representing some of the foremost thought leaders and stakeholders in patient safety. The initial committee and the maintenance committee included members of patient and consumer groups, healthcare purchasers, health plans, healthcare providers, and research and quality improvement organizations. In accordance with the National Technology Transfer Advancement Act of 1995 (P.L. 104-113), the federal government may use the information in the NQF report for standardization purposes. As such, the initial survey was designed to be based on and limited to the content, scope, and evidence provided by the NQF Safe Practices for Better Healthcare: A Consensus Report of May 2003; likewise, the new revised survey of safe practices is consistent with the content of the 2010 Update released by NQF in April in 2010. 2. How was the NQF Safe Practices survey section developed? This updated survey section was developed by the Texas Medical Institute of Technology (TMIT), a not-for-profit medical innovation research organization, based on advice from a 10 member Senior Advisory Board of patient safety and performance improvement national thought leaders chaired by Dr. Charles Denham. The Senior Advisory Board worked with input from more than 260 subject matter experts (SMEs) who have strong command of the medical literature and deep understanding of the best practices targeting the problem areas addressed in the NQF report. The SME frontline expertise includes the domains of medication management, ICU, surgery, healthcare law, administration, human factors, reliability science, culture and systems psychology. The SMEs contributed to the NQF practice and evidence assessment. They also participated in the development of revised relative weights for each practice for 2007. In addition, several hospital industry associations and numerous individual hospital representatives provided input on the survey content. This input was complemented by research through the TMIT Research Test Bed addressing more than 300 hospitals submitting to the prior Leapfrog surveys. A number of our Leapfrog experts were former clinicians and administrative contributors to the original NQF report and also served on the maintenance committee. For 2008, Leapfrog reduced the number and length of the survey, allowing hospitals to focus on the most heavily weighted practices for the survey. 3. After submission of this portion of the survey, how will a hospital be scored? See the detailed scoring algorithm for details on how the Safe Practices section will be scored. The scoring algorithm can be accessed from the home page of the survey. 4. How much time and effort is required to complete this part of the survey? The time and effort it will take a hospital to complete this section of the survey will vary based on a number of factors, including the number of persons in the organization involved in answering this section of the survey and accessibility to needed information. Leapfrog anticipates the level of December 13, 2011 v5.3.4 Page 132 2011 Leapfrog Hospital Survey Reference Book Section 6: NQF Safe Practices burden to complete this section of the survey has been reduced by focusing on just 17 of the 31 Safe Practices. 5. What is the most efficient approach to complete the survey? The experience from Leapfrog Pilot hospitals and the more than 50 TMIT Research Test Bed hospitals as well as research with more than 300 original hospital submitters to this Leap over 2005 and 2006 has enabled TMIT to refine support information for submitters, which is available in more detail through web links from the survey and Leapfrog Group Web sites. Briefly, recommended steps are as follows: Prepare: Obtain copies of the NQF report of 2010 (see link on the ‘Download Survey Materials’ page of the online survey for ordering information). Hardcopy versions of the report, the survey, the Leapfrog Fact Sheet, and the survey FAQs should be reviewed by the person responsible for submission. That person should decide who should participate on their team to assist in collection of the documentation for assessment. Plan: We suggest that a team be formed that might just be a couple of individuals in some hospitals or a much larger group for larger organizations. That team should be briefed, assigned duties to help capture the key information necessary for submission. Collect: Key documentation should be collected to support answering the survey. It will be helpful to archive it for future reference when the survey is updated or re-submitted by the hospital. Assess: When all of the supporting documents are assembled, it is recommended that a preliminary score be generated. A meeting with the CEO and/or responsible leadership team should be undertaken and decisions should be made as to how the score might be improved over the course of the year. Hospitals should update their answers online as they achieve the requirements in the survey. Submit: The survey should be submitted online per the instructions provided on the survey site. 6. The NQF Safe Practices for Better Healthcare 2010 Update: A Consensus Report was released in April of 2010. How does the survey deal with a report that is lacking detailed measures? The NQF report is an excellent publication; however it is a set of standards and implementation suggestions; it is not an endorsed measure set. The measurement of adoption of the endorsed set of standards is done through this survey; however the design of the survey is closely aligned with the implementation guidance in the report. In order to create an effective survey instrument and relative weighting system, the following principles were followed. 4 A Framework: The 4 A Adoption Framework (see below) was designed to measure progress on the problem being targeted by the practices; over time the questions in the survey have evolved based on experience and research and now on the new set of Safe Practices. The 4 A Adoption Framework is still in place, but this set of survey questions is more specific than the survey designed for the first report, where more latitude was given to hospitals in terms of implementation strategies and the ability to make commitments for implementation. Focus on Practices: The evidence, practices, and implementation details have gone through a complete and comprehensive review by the NQF Maintenance Committee, and as a result the new report is more actionable than the initial report. The survey is still designed for a mid-level manager of a frontline community hospital to complete. Systematic Application of 4 A Adoption Framework: A framework defining dimensions of progress in patient safety of Awareness, Accountability, Ability, and Action (4 A’s or 4 A Framework – C.Denham) was used in formulation of survey questions. As a result of the changes to the practices, measures are more clearly aimed at specific processes and December 13, 2011 v5.3.4 Page 133 2011 Leapfrog Hospital Survey Reference Book Section 6: NQF Safe Practices outcomes. Partial credit is still available for having completed some, but not all of the key strategies for implementing the Safe Practices. Define practices as readily available to mid level manager at frontline community hospital: The Medical Advisory Board and Subject Matter Experts were asked to focus on the problem cited in the NQF report and emphasize the impact of best practices “currently and readily available to a mid level manager at a frontline urban community hospital” on the problem including, but not limited to, the specifications and implementation approaches cited. This allowed the weighting, survey, and ranking system to be normalized to the most representative case of hospitals across the country. It also limited confusion around currently published studies and opened the field of review to the medical literature, Internet resources, and readily available expert opinion from quality improvement groups. This did not violate the principle of operating within the scope of the NQF report. 7. Given this section of the survey is now shorter—will we still get partial credit? Can we still get credit for commitments? This section of the survey has been reduced, it now reflects on only 17 of the remaining 31 safe practices. We have maintained the same structure of Awareness, Accountability, Ability and Action in this new version. It is also still possible to get partial credit, but we no longer give credit for commitments. We have heard hospitals concerns about the veracity of their colleagues in completing the survey. In this year’s SPS section you will note that most of the questions are written to include documentation of efforts made, which will allow for audits by individual plans, other purchasers, or pay-for-performance programs. 8. Why is each practice area is broken down into the 4 A’ Framework: Awareness, Accountability, Ability, and Action? Organizations must have awareness of performance gaps and through direct measurement they must be aware of their own performance gaps. Accountability of leadership to improve performance is critical to accelerate innovation adoption. An organization may be aware, and the leadership accountable, however if the staff do not have the ability to employ new practices meaning the capacity and resources to do so success is at risk. Finally, action must be taken with discipline over time that is measurable both by process measures and outcome measures that clearly tie to closing performance gaps. (The 4 A Adoption Framework was developed by Dr. Denham of TMIT published in 2001). Awareness: Most of the NQF Safe Practices are defined with a safety objective addressing the nature of a preventable adverse event. The cause of these adverse events are fairly well understood and well known. Each NQF Practice was treated individually depending on how well understood THE performance opportunities are and how well a hospital can address their – OUR performance opportunities. Although all questions were developed custom designed to the safety objective/practice, a standardized guide was developed to assist in the process. Accountability: Accountability addresses direct accountability of the appropriate leaders to the adverse event area. Ability: A graduated set of investment levels were used ranging from investment in education, skill development, allocated human resources, and line item budget allocations. These were adjusted in a safety objective/practice specific way. Actions: Action levels were tied to NQF language well as they could be. Performance Improvement programs and projects were tied to actions as they are recognized as critical to sustained performance. Where possible, the actions were tied to those promulgated by The Joint Commission. 9. This part of the survey places significant emphasis on Performance Improvement Projects/ Programs. Why? The greatest sustained improvement and cost savings have been achieved by hospitals that have undertaken formal Performance Improvement Programs with measurement and process improvement features that then tie to explicit procedures and protocols (as cited in some but not all of the NQF Safe Practices). December 13, 2011 v5.3.4 Page 134 2011 Leapfrog Hospital Survey Reference Book Section 6: NQF Safe Practices 10. There are many types of Performance Improvement Programs and project methodologies. What elements are required to satisfy the requirements for credit for such programs or projects? Generally, five elements must be present (and are typically present in most such programs or projects): Education: Staff and caregivers should be educated regarding the nature of the adverse events being targeted and the impact of better or best practices. Skill Development: Staff and caregivers should be briefed and equipped to have the skills necessary to undertake a performance improvement project. Measurement: Process measures or outcome measures should be assessed and tracked. Process Improvement: A feedback process improvement component should be employed to improve processes, test the change, and then provide feedback through measurement to improve outcomes. Reporting: Results of performance improvement projects or programs should be reported to the administrative leadership and caregivers. However, it is very important to review the NQF Report for more detailed specifics on implementation strategies that are mentioned for each Safe Practice. 11. What Guiding Principles were followed to design the relative Weighting System? Are the weights the same as previous surveys? Below we describe how the weights (which are still applied) were developed. Enterprise-wide Systems & Process Areas Prioritized: In preparation for the formal voting process all Advisory Board members were presented with the concept of allocating weighting to enterprise-wide systems focus areas and enterprise-wide process focus areas as a first step, followed by allocating weight to care setting-specific areas. All were in agreement and this process was followed. Weighting was made to an agreed set of enterprise-wide problems/practices and the balance of the points allocated by a relative weighting vote. Neutralize NQF Report Limitations: As with the survey question design process, the limitations of the NQF report were neutralized by emphasis on the problem cited by the NQF rather than the practices and by employment of the 4 A framework of patient safety progress. Focus on Safety Objectives (cited by NQF) and Practices: The Safety Objectives and cited adverse events addressed in the NQF report were entirely satisfactory and the “right list” as evaluated by the Medical Advisory Board. Emphasize Impact (Frequency x Severity x Practice Impact): The Advisory Board was provided with resources of prior incidence studies (Utah-Colorado and others) and weighting systems used by organizations such as the Veterans Healthcare Administration. The common approach patient safety researchers use is that factor frequency (prevalence), severity of the problem, and impact of readily available practices. A global relative weighting approach was determined to be the most appropriate for this survey. Use Transparent Multi-round Multi-voting: A rapid cycle transparent multi-round voting method was used to allow the Advisory Board to vote, discuss their votes, review individual practices and problems, evaluate point spread across voters and across voting rounds. All practices were individually reviewed and discussed before and after each voting round. Only two voting rounds were required for consensus. Yes, the weights used for each Safe Practice in this year’s Safe Practices section match the weights established by the Advisory Board in 2007. The only change being the number of practices that Leapfrog asks hospitals to report on. Starting with the 2009 survey, a weight was assigned to the Prevention of Catheter Associated Urinary Tract Infection Safe Practice. 12. How frequently should my hospital respond to this survey? December 13, 2011 v5.3.4 Page 135 2011 Leapfrog Hospital Survey Reference Book Section 6: NQF Safe Practices Throughout the year, hospitals should resubmit their responses if and when their status changes with regard to any of the questions. This will ensure that hospitals’ most current status is accurately reported to The Leapfrog Group and in the results they publish. The Leapfrog Group plans to revise its recommended patient safety practices and the hospital survey on a yearly schedule designed to coincide with most employers’ health care benefits enrollment periods. We are committed to depicting your current patient safety improvement efforts accurately to consumer and purchasers, maintaining current information, and keeping our patient safety recommendations up to date based on continuous input from national experts. Annual survey revisions are planned for release each April. All publicly reported results from the prior survey cycle will be replaced in early July with results based on new surveys submitted through June 30. Public results will be updated monthly thereafter, approximately the second business day of each month, based on surveys (re)submitted through the end of the previous month. 13. How frequently will the survey be updated? The survey will be updated every year. Future updates will include more detailed process measures and outcome measures designed to reflect the evolution in best practices and literature support for action in patient safety. 14. What is required of a hospital to attain the “four bar” top level recognition for the NQF Safe Practices section of the survey? To attain top level recognition, a hospital must rank in the top performance category, based on quartile cutpoints established from surveys submitted as of June 30, 2011. Also see the more detailed FAQs specific to the SPS section 6 of the survey at the online survey home page. December 13, 2011 v5.3.4 Page 136 2011 Leapfrog Hospital Survey Reference Book Section 6: NQF Safe Practices SPS Scoring Algorithm The Leapfrog Safe Practices Score (SPS) measures hospitals’ progress on 17 of the National Quality Forum Safe Practice areas. Each practice area is assigned an individual weight, which is factored into the overall score. Hospitals are then put into performance categories based on their relative progress out of the total number of possible points. A hospital’s results are publicly released and displayed on the Leapfrog Group Web site in one of five categories: Fully meets standards (4 filled bars) means the hospital is in the top performance category for Overall Points across all Safe Practices that apply to the hospital. Substantial progress (3 filled bars) means the hospital is above the midpoint (median), but not in the top performance category, for Overall Points across all Safe Practices that apply to the hospital. Some progress (2 filled bars) means the hospital is below midpoint (median), but not in the lowest performance category, for Overall Points across all Safe Practices that apply to the hospital. Willing to report (1 filled bar) means the hospital is in the bottom performance category for Overall Points. Declined to respond means the hospital did not respond to this section of the survey, or the hospital was asked to complete the survey but has not submitted one. Within each Safe Practice/Element, each checkbox has the same value, equal to the total points assigned to that Practice/Element divided by the number of checkboxes in that Practice/Element. Where a hospital’s responses indicate that a Safe Practice does not apply, the total available points will be less than the maximum 737 points. In these cases, total points earned for checked items is rebalanced (upward) by the ratio of maximum points to total available points to put the hospital on equal footing with other hospitals to which those NA-items do apply. December 13, 2011 v5.3.4 Page 137 2011 Leapfrog Hospital Survey Reference Book Section 6: NQF Safe Practices Scoring and ranking details are described below. 1. Maximum Points : Each of the 17 Safe Practices has a number of points, or Maximum Points, based on the relative impact of the safe practice.. Maximum Points for all Practices total 737. See below for a list of Safe Practices/Elements and their respective Maximum Point values. Weighting (pts) Safe Practice 1 2 3 4 5 6 9 12 14 15 17 19 21 23 25 28 29 Leadership Structures and Systems Culture Measurement for Performance Teamwork Training and Skill Building Identification and Mitigation of Risks and Hazards Informed Consent Life Sustaining Treatment Nursing Workforcea Communication of Critical Information Labeling of Diagnostic Studies Discharge Systems Medication Reconciliation Hand Hygiene Central Venous Catheter Related Bloodstream Infection Preventionb Prevention of Aspiration and Ventilator Associated Pneumoniab Catheter Associated Urinary Tract Infection Prevention c DVT/VTE Preventionc Anticoagulation Therapyc GRAND TOTAL 120 20 40 120 4 4 100 84 15 25 35 30 30 20 30 25 35 737 a Hospitals indicating in Safe Practice #9 that they have current Magnet status designation, as determined by the American Nurses Credentialing Center (ANCC), will receive full points for this Safe Practice. b If this Safe Practice does not apply at your hospital, you can indicate so at the beginning of this Safe-Practice section. To submit this section of the survey, this Safe Practice needs to be completed, even if only to indicate not applicable to your hospital. c This Safe Practice does not apply to children’s hospitals but must be “completed”. Go to the practice and click “Finished”. Any responses will be ignored. 2. Point Values per Checkbox: Within a Practice or Element, each question has an equal point value, computed as the Maximum Points for that Practice/Element divided by the number of checkboxes within that Practice/Element. 3. Available Points: Some Practices might not apply to a hospital, in which case total Available Points will be 0 for that Practice. (Any one or both of two Safe Practices -- # 21 and 23 – might not apply to a hospital. Safe Practices #25, 28 and 29 do not apply to children’s hospitals.) If so, the total Available Points across all Practices will not include the Maximum Points for those Practices. The online survey will not allow any checkboxes to be marked in those Practices and scoring for those Practices will be marked NA in Leapfrog public results. Example 1: A hospital respondent indicates that Safe Practices 21 and 23 do not apply. Total Available Points for all Safe Practices is 687 = 737 less 30 points for SP21 and 20 points for SP23. 4. Points Earned: Total points earned for each Safe Practice/Element is the sum of the points for each checkbox marked in that respective Safe Practice/Element (the exception being Safe Practice #9, whereby hospitals indicating that they have current Magnet status designation, as determined by the American Nurses Credentialing Center (ANCC), will automatically receive full credit). 5. Overall Points: The overall score of each survey is the sum of all Points Earned for each Safe Practice/Element, re-balanced for Safe Practices that are NA. The sum of Points Earned across all December 13, 2011 v5.3.4 Page 138 2011 Leapfrog Hospital Survey Reference Book Section 6: NQF Safe Practices Safe Practices/Elements is multiplied by the ratio of 737 Maximum Points to the sum of Available Points for each Practice/Element. Example 2: Continuing from Example 1, Points Earned across the 15 Safe Practices that do apply total 624.30. Overall Points are 669.74 = 624.30 x ( 737 / 687 ). 6. Final Scoring: All responding hospitals are stratified into performance categories based on Overall Points. 7. Performance category cutpoints are based on the distribution of surveys submitted as of June 30, 2011. The distribution of scores including new or updated survey results will be reviewed periodically to determine if there are compelling reasons to revise these performance category cutpoints further, but there are no current plans or commitments to change the cutpoints again during the 2011 survey cycle. Updated Submissions: Hospitals may update and resubmit their surveys as often as needed to reflect actual progress achieved or additional commitments undertaken in these patient safety areas. Hospitals submitting new information will have new results replace the posted results from the prior submission to reflect this progress, consistent with Leapfrog’s monthly update of survey results. December 13, 2011 v5.3.4 Page 139 2011 Leapfrog Hospital Survey Reference Book Section 7: Managing Serious Errors This page was intentionally left blank. December 13, 2011 v5.3.4 Page 140 2011 Leapfrog Hospital Survey Reference Book Section 7: Managing Serious Errors Section 7: Managing Serious Errors What’s New in the 2011 Survey 1. Two additional ICUs have been added to the current list of ICUs for which hospitals are asked to report their rates of central line associated bloodstream infections (CLABSI) acquired during the ICU stay. The two additional ICUs are the Neurosurgical ICU and the Surgical Cardiothoracic ICU. For scoring purposes, hospital performance in these two ICUs will be incorporated into a hospital’s standardized infection ratio (SIR), a summary value developed by the Centers for Disease Control and Prevention (CDC) and used by Leapfrog and other national reporting entities to report a hospital’s performance across all ICUs. 2. Hospitals that receive an aggregated central line associated bloodstream infection (CLABSI) score of “Willing to Report” (1 bar), as calculated from their observed CLABSI rates, will earn one bar incremental credit on their aggregated score if they indicated that they utilize personnel trained in human factors engineering in conducting root-cause analyses of adverse events. This “extra credit” opportunity is offered as an alternative to participation in ON THE CUSP: STOP BSI. 3. The criteria for laboratory-confirmed bloodstream infections have been updated to reflect the latest CDC/NSHN definitions. Change Summary since Release None. If substantive changes are made to this section of the survey after release on April 1, they will be documented in this Change Summary section. December 13, 2011 Updated the performance category cutpoints for hospital-acquired pressure ulcers and injuries. December 13, 2011 v5.3.4 Page 141 2011 Leapfrog Hospital Survey Reference Book Section 7: Managing Serious Errors Never Events Never Events Frequently Asked Questions (FAQs) 1. What are never events? The National Quality Forum, a nonprofit national coalition of physicians, hospitals, businesses and policy-makers, has identified 28 events as occurrences that should never happen in a hospital and can be prevented. They termed them “serious reportable events”, or never events. They include surgical events such as performing the wrong surgical procedure, product or device events such as contaminated drugs or devices and criminal events such as abduction of a patient. To see a complete list of never events go to: http://www.qualityforum.org/Publications/2007/03/Serious_Reportable_Events_in_Healthcare– 2006_Update.aspx 2. How often do never events occur? By definition, never events are incredibly rare. They are also rarely disclosed, except in confidentiality to reporting programs like The Joint Commission, so precise numbers on their frequency are not available. Some states, such as Minnesota, now have mandatory reporting laws that track never events. In the past few years, Minnesota has averaged around 100 reported never events per year. 3. If never events are so rare, why is Leapfrog choosing to focus on them? While never events are rare, they do sometimes happen – causing serious harm to the patient. Leapfrog wants to promote patient safety and quality in a manner consistent with the recommendations of the National Quality Forum’s report. We also want to recognize those hospitals that are leading the effort in patient safety by being willing to apologize to the patient affected by the never event, investigate its cause and improve processes in response to their analysis, and be willing to share their policy with patients, families, and others. 4. How does the issue of never events relate to other Leapfrog initiatives? Leapfrog’s “leaps”, which in four categories address the Safe Practices for Better Healthcare, also created by the National Quality Forum, are intended to work together with NQF’s 28 Serious Reportable Events in addressing both the processes and outcomes related to adverse events. The implementation of the Safe Practices is intended to prevent adverse events from happening in the first place. The list of never events identifies the rare events that sometimes do happen and makes recommendations for what hospitals can and should do if a never event occurs in their facility. 5. Are there other voices in the health care arena giving attention to the issue of never events? Yes. In May 2006 the Centers for Medicare and Medicaid Services came out with a public statement on never events, (http://www.cms.hhs.gov/apps/media/press/release.asp?Counter=1863) in which it announced its intention to work with Congress, hospitals, and other health care organizations to reduce payments for never events and to provide more information to the public about when they occur. 6. When reporting Never Events, what “state reporting program for medical errors” applies in my state? Congress has passed legislation requiring all states to develop a reporting program for medical errors. At this time, many states have already enacted or adopted some requirement that hospitals report serious medical errors or similar adverse events to a state agency(ies). Others are still implementing legislation or regulations that define that requirement. States that have developed programs may also define reportable events differently. 7. What if there is no “state reporting program for medical errors” in my state? Do we still have to report Never Events to meet Leapfrog principles for this policy? To whom? December 13, 2011 v5.3.4 Page 142 2011 Leapfrog Hospital Survey Reference Book Section 7: Managing Serious Errors Hospitals in states that do not have a state reporting program or requirement in effect can meet the reporting requirement of Leapfrog’s principles for implementation of a Never Events policy by reporting all Never Events voluntarily to either the Joint Commission or a Patient Safety Organization. If there is no state-required reporting program in effect, no available Patient Safety Organization to which your hospital can report, and your hospital is not Joint Commission accredited, the Leapfrog requirement for reporting to an external agency is amended . Hospitals must report the Never-Event to their governance board. And, hospitals must still perform a root-cause analysis internally of each Never Event to meet Leapfrog’s principle for full implementation of its Never Events policy. 8. The reportable adverse events defined by our state’s reporting program don’t include all 28 Never Events endorsed by the National Quality Forum (NQF) and adopted in the Leapfrog policy. Will reporting only the state-required reportable events to the state agency suffice for meeting Leapfrog’s requirement for reporting Never Events to an external agency? Does our hospital have to report other Never Events, as defined by NQF/Leapfrog, to that state agency even though not required by our state’s reporting program? Hospitals should report all state-required reportable events to the state agency. All other Never Events, as defined by NQF/Leapfrog, that can not be reported to the state agency, should be reported to the hospital’s governance board. 9. Won’t Leapfrog’s request to have hospitals apologize to the patient put the hospital at risk for liability? Not necessarily. Research indicates that malpractice suits are often the result of a failure on the hospital’s part to communicate openly with the patient and apologize for its error. Patients feel the most anger when they perceive that no one is willing to take responsibility for the adverse event that has occurred. A sincere apology from the responsible hospital staff can help to heal the breach of trust between doctor/hospital and patient. (When Things Go Wrong: Responding to Adverse Events. Boston, 2006. Mass Coalition for the Prevention of Medical Errors) 10. Is Leapfrog’s belief that hospitals should not bill for never events just a cost savings measure for employers or health plans? No. These events are rare and most likely do not represent a significant savings for employers or health plans. However, for a patient, it could relieve a significant financial burden. We believe that any patient who suffers from a "never event" should never have to pay for it. 11. How does Leapfrog define “waive cost”? At its core, Leapfrog’s approach to never events is about improving patient care. While the policy asks hospitals to refrain from billing either the patient or a third party payer, such as a health plan or employer company, for any costs directly related to a serious reportable adverse event, Leapfrog understands that, due to the wide array of circumstances surrounding never events, specific details of what constitutes “waiving cost” should be handled on a case-by-case basis by the parties involved. December 13, 2011 v5.3.4 Page 143 2011 Leapfrog Hospital Survey Reference Book Section 7: Managing Serious Errors Never Events Scoring Algorithm A hospital’s results are publicly released and displayed on the Leapfrog Group Web site in one of four categories: Fully meets standards (4 filled bars) means the hospital has implemented a policy that adheres to all of the principles of the Leapfrog Group Policy Statement on Serious Reportable Events/ “Never Events” (answered “Yes” to # 1). Willing to report (1 filled bar) means the hospital responded to the Leapfrog survey question pertaining to adoption of this policy, but does not yet meet the criteria for Fully meets standards (answered “No” to #1). Declined to respond means the hospital did not respond to this section of the survey, or the hospital was asked to complete the survey but has not submitted one. December 13, 2011 v5.3.4 Page 144 2011 Leapfrog Hospital Survey Reference Book Section 7: Managing Serious Errors HAC Reporting Time Periods Condition Surveys submitted prior to November 1, 2011 Surveys submitted on or after November 1, 2011 Central Line Associated Bloodstream Infections 12 months ending December 31, 2010 12 months ending June 30, 2011 12 months ending December 31, 2010 12 months ending June 30, 2011 12 months ending December 31, 2010 12 months ending June 30, 2011 Pressure Ulcers Injuries HAC-1: Central Line Associated Blood Stream Infections HAC-1 (CLABSI) Specifications: Survey p.73 HAC-1: Rate of Central Line Associated Bloodstream Infections Source: National Quality Forum (NQF) Nursing-Sensitive Care Measure 7 Rates will be stratified by ICU type – medical, surgical, medical/surgical, pediatric medical, pediatric surgical, pediatric medical/surgical, coronary care, surgical cardiothoracic, neurology, and neurosurgical (see below for definitions of ICU types) Reporting Time Period: Answer question #2-16 for the 12 months ending : December 31, 2010, for surveys submitted prior to November 1, 2011; June 30, 2011 for surveys (re)submitted after October 31, 2011. Definition of ICU Types Below is a list and brief description of those ICU types for which hospitals should report their central line associated bloodstream infection (CLABSI) data to the survey: Source: http://www.cdc.gov/nhsn/PDFs/pscManual/15LocationsDescriptions_current.pdf Survey ICU Name / CDC ICU Name Description Medical / Medical Critical Care Critical care area for patients who are being treated for nonsurgical conditions. Critical care area for the evaluation and management of patients with serious illness before and/or after surgery. An area where critically ill patients with medical and/or surgical conditions are managed. Surgical / Surgical Critical Care Medical/Surgical / Medical/Surgical Critical Care Pediatric Medical /Pediatric Medical Critical Care December 13, 2011 v5.3.4 Critical care area for patients ≤18 years old who are being treated for nonsurgical conditions. Page 145 2011 Leapfrog Hospital Survey Reference Book Pediatric Surgical / Pediatric Surgical Critical Care Pediatric Medical/Surgical / Pediatric Medical/Surgical Critical Care Coronary Care / Medical Cardiac Critical Care Section 7: Managing Serious Errors Critical care area for the evaluation and management of patients ≤18 years old with serious illness before and/or after surgery. An area where critically ill patients <=18 years old with medical and/or surgical conditions are managed. Critical care area specializing in the care of patients with serious heart problems that do not require heart surgery. (Note: definition intended for adult patients, not pediatric). Surgical Cardiothoracic / Surgical Cardiothoracic Critical Care Critical care area specializing in the care of patients following cardiac and thoracic surgery. Neurology / Neurologic Critical Care Critical care area specializing in treating lifethreatening neurological diseases. Critical care area specializing in the surgical management of patients with severe neurological diseases or those at risk for neurological injury as a result of surgery. Neurosurgical / Neurosurgical Critical Care Hospitals should not report rates for adult or pediatric burn, respiratory, or trauma ICUs; or prenatal ICUs or neonatal ICUs to the survey. Not every hospital will have all of the intensive care units listed in the table above. Hospitals decide which type of ICU they have by measuring the type of patients that are cared for in that area and applying the 80% Rule. For instance, the medical ICU serves non-surgical patients, so if a facility finds that 80 percent of their critical care patients are non-surgical, that facility would have a medical ICU according to NHSN definitions. If a hospital operates an ICU that is does not consistently have 80% of a specific type of patient (e.g. an ICU averages 50% medical patients, 50% surgical patients), that ICU should be considered a medical-surgical ICU. Hospitals should report on all patients cared for in that particular ICU type, regardless of their actual status (e.g. include any surgical patients cared for in a medical ICU in the medical ICU reporting). Directions for using central line associated bloodstream infection (CLABSI) data reported to the Centers for Disease Control and Prevention/National Healthcare Safety Network (CDC/NHSN) for completing questions #7-16: Hospitals are able to use the central line associated bloodstream infection (CLABSI) data they report to the Centers for Disease Control and Prevention/National Healthcare Safety Network (CDC/NHSN) in completing columns (b) and (c) for questions #7-16. Important Note: The NQF-endorsed CLABSI measure, when used for public reporting purposes, only includes those central line associated bloodstream infections that meet CDC Criterion 1 or 2 (see http://www.cdc.gov/nhsn/PDFs/pscManual/4PSC_CLABScurrent.pdf for details on definitions). Hospitals that are using their CDC/NHSN data to complete column (c) should only include those infections that meet these two criteria. Hospitals using CDC/NHSN data should report their denominators in column (b) and numerators in column (c). Actual rates will be calculated by Leapfrog. December 13, 2011 v5.3.4 Page 146 2011 Leapfrog Hospital Survey Reference Book Section 7: Managing Serious Errors Hospitals that do not report CLABSI data to CDC/NHSN should use the specifications listed below in reporting denominators and numerators. Denominator: Central line-days for patients with a central line while in the specified ICU Eligible cases = cases with a central line while in the specified ICU during the reporting period, removing any patient that is part of the Excluded Populations below Note: While hospitals will not report the eligible cases in the denominator for each ICU type to the survey, hospitals will need to use this eligible case list for accurately identifying central line days and central line associated bloodstream infections. Calculate the central line-days for the eligible cases and report them in column (b). (For details on this calculation, see Central Line-Days below.) Note: Central line-days must be calculated and reported separately for each of the ten types of ICUs your hospital operates. Results for multiple, distinct but separate ICUs of the same type should be combined and reported in total for that respective ICU type. Excluded Populations: Exclude any patient stay in that ICU with: a secondary bloodstream infection; or a bloodstream infection present or incubating on admission or transfer to the ICU; or clinical sespsis; or the location of attribution of patient’s infection is a non-ICU location (e.g. trauma, ED, etc.) Do not double-count a case where the patient was transferred to another ICU of the same type with the line in place Numerator: Number of eligible cases included in the denominator that have an infection that meets the CDC Criterion 1 or 2 for laboratory-confirmed bloodstream infections: CDC Criterion 1 -- Patient has a recognized pathogen cultured from one or more blood cultures and organism cultured from blood is not related to an infection at another site, or Criterion 2 - Patient has at least one of the following signs or symptoms: fever (>38 º C), chills, or hypotension, and signs and symptoms and positive laboratory results are not related to an infection at another site and common skin contaminant (i.e., diphtheroids [Corynebacterium spp.], Bacillus [not B. anthracis] spp., Propionibacterium spp., coagulase-negative staphylococci [including S. epidermidis], viridans group streptococci, Aerococcus spp., Micrococcus spp.) is cultured from two or more blood cultures drawn on separate occasions. Source: Central Line-Associated Bloodstream Infection (CLABSI) Event Device-Associated Module (June 2010) http://www.cdc.gov/nhsn/PDFs/pscManual/4PSC_CLABScurrent.pdf Report these cases in column (c). Central Line-Days: 1. Count each day the patient was in the ICU and had a central line in place all day or for any portion of a day. 2. A day (or any portion thereof) runs from midnight to midnight (00:00 – 23:59) 3. Count whole days only, not fractional days, even if the central line was only in place for a portion of that day. 4. For patients admitted to or transferred into the ICU with a central line in place at arrival in the ICU, count that day in Central Line-Days 5. For patients transferred or discharged from or dying in the ICU with a central line in place at December 13, 2011 v5.3.4 Page 147 2011 Leapfrog Hospital Survey Reference Book Section 7: Managing Serious Errors discharge, transfer or death, count that day in Central Line-Days. Exception: If a patient was transferred to another ICU of the same type with the line in place, do NOT count the day transferred out but count the day transferred in to the other unit, i.e., count this day only once for this type of ICU. 6. For patients transferred between ICUs of different types with a central line in place at time of transfer, count the day of transfer once for each ICU type. 7. Do not count the same day more than once in Central Line-Days for any ICU (of the same type), even if (a) more than one central line was concurrently in place for the patient during that day or (b) a central line was removed and inserted again during the same day. HAC-1 (CLABSI) Scoring Algorithm A hospital’s rate of central line-associated bloodstream (CLABSI) infections is calculated for each type of ICU in which they care for patients with central lines (e.g. medical, surgical, medical-surgical, pediatric medical, pediatric surgical, pediatric medical-surgical, coronary care, surgical cardiothoracic, neurology, and/or neurosurgical). The rate of central line-associated bloodstream infections in an ICU is calculated by dividing the number of central line-associated bloodstream infections acquired in the ICU by the number of central line days in that same ICU. CLABSI rates are reported as a rate of occurrence per 1,000 central line days by ICU type. Note: Major teaching hospitals will have their medical and medical-surgical central line-associated bloodstream infection rates reported independently from other hospitals. Summary Score A standardized infection ratio (SIR) will be calculated for each hospital, which will serve as the hospital’s summary CLABSI score. The SIR calculation divides the total number of observed CLABSI events at a hospital by an “expected” number of events. The “expected” number of events is calculated by multiplying the national CLABSI rate from the standard population by the observed number of central line days for each type of ICU type in which the hospital reported. This "expected" value can also be understood as a prediction or projection. December 13, 2011 v5.3.4 Page 148 2011 Leapfrog Hospital Survey Reference Book Section 7: Managing Serious Errors Below are the standard population CLABSI rates that will be used in calculating a hospital’s SIR. They are based on the national NHSN data. ICU Type Medical – Major Teaching Medical –Others Surgical Medical/Surgical – Major Teaching Medical/Surgical – Others Pediatric (Pooled for all types) Medical Cardiac (Coronary Care) Surgical cardiothoracic Neurologic Neurosurgical Mean NHSN CLABSI Rates for 2006-20083 (Standard Population) 2.5679 1.8958 2.3055 2.1078 1.4801 2.9391 2.0073 1.3891 1.3510 2.4615 A hospital’s standardized infection ratio is used to determine in which performance category a hospital is placed: • • • • • • Fully meets standards (4 filled bars) means the hospital has a standardized infection ratio of 0.00. Substantial progress (3 filled bars) means the hospital has a standardized infection ratio greater than 0.00 and less than or equal to 0.90. Some progress (2 filled bars) means: the hospital has a standardized infection ratio greater than 0.90 and less than or equal to 1.10; or the hospital has a standardized infection ratio greater than 1.10 and participates in their state’s ON THE CUSP: STOP BSI prevention program (or for Pediatric hospitals, NACHRI’s Catheter-associated Blood Stream Infections Collaborative); or the hospital has a standardized infection ratio greater than 1.10 and utilizes personnel trained in human factors engineering in conducting root-cause analyses or adverse events Willing to report (1 filled bar) means: the hospital has a standardized infection ratio greater than 1.10 and does not participate in their state’s ON THE CUSP: STOP BSI prevention program (or for Pediatric hospitals, NACHRI’s Catheter-associated Blood Stream Infections Collaborative); or the hospital has a standardized infection ratio greater than 1.10 and does not utilize personnel trained in human factors engineering in conducting root-cause analyses or adverse events. Declined to respond means the hospital did not respond to this section of the survey, or the hospital was asked to complete the survey, but has not submitted one. Does Not Apply means that the hospital does not care for patients with central lines in ICUs or the hospital reported too small of a sample size to report their results reliably (i.e. the hospital reported <1,000 central line-days total across all ICUs AND < 3 central line associated bloodstream infections total across all ICUs). 3 Rates taken from the National Healthcare Safety Network (NHSN) report: Data summary for 2006 through 2008, issued December 2009 (Table 3). http://www.cdc.gov/nhsn/PDFs/dataStat/2009NHSNReport.PDF December 13, 2011 v5.3.4 Page 149 2011 Leapfrog Hospital Survey Reference Book Section 7: Managing Serious Errors Below is an example of the standardized infection ratio calculation: Hospital Reported CLABSI Data # CLABSI # Central line-days CLABSI Rate (per1,000 central line- days Mean NHSN CLABSI Rates for 2006-2008 (Standard Population) CLABSI Rate (per1,000 central line- days Neurologic 2 1,200 1.67 1.3510 Surgical 5 4,000 1.25 2.3055 ICU Type SIR = Observed # events / Expected # events Observed # events = Neurologic # CLABSI + Surgical # CLABSI =2+5 =7 Expected # events = (Neurologic Observed Central line-days * Neurologic Std Pop CLABSI rate) + (Surgical Observed Central line-days * Surgical Std Pop CLABSI rate) = (1,200 * 1.3510/1,000) + (4,000 * 2.3055/1,000) = 1.621+ 9.222 = 10.843 SIR = Observed/Expected = 7 / 10.843 = 0.6456 A standardized infection ratio (SIR) of 0.6456 would place this hospital in the “Substantial Progress” performance category. Public Reporting In addition to reporting the hospital’s performance category, the hospital’s standardized infection ratio (SIR), the number of central line associated bloodstream infections, and central line days for each ICU type reported will be reported on a secondary webpage accessed via drill-down from the main results page. December 13, 2011 v5.3.4 Page 150 2011 Leapfrog Hospital Survey Reference Book Section 7: Managing Serious Errors HAC-2: Hospital-Acquired Pressure Ulcer HAC-2 (Pressure Ulcer) Specifications: Survey p.75 HAC-2: Rate of Pressure Ulcers Source: The Leapfrog Group Reporting Time Period: 12 months ending : December 31, 2010, for surveys submitted prior to November 1, 2011; June 30, 2011 for surveys (re)submitted after October 31, 2011. Denominator: Total inpatient days for the population of interest. Step 1: Begin with all adult inpatient discharges (including deaths) during the 12-month reporting period (Q18) Step 2: Using the Excluded Populations below, identify any discharge in Q18 with this condition present on admission and report that number in Q19. Step 3: Subtract/exclude discharges identified in Q19 from the discharges identified in Q18. Report the count of the remaining eligible cases in Q20. Step 4: Calculate the total inpatient days for the cases reported in Q20 and report this value in Q21. See Total Inpatient Days at the end of this document for details on how to calculate this value. Excluded Populations: Eligible cases should exclude any hospital discharge where: Patient age is less than 18 years, or Any ICD-9 diagnosis code of 707.23 or 707.24 is present on the case AND that diagnosis code is also coded with a POA indicator of: Y (yes, present on admission), or W (unable to clinically determine if condition POA), or indicating that the condition was or may have been present at admission. Only these two POA codes are considered to indicate that the condition was present on admission. Report in Q19 the number of cases excluded. Numerator: Number of cases in the denominator (Q20) with any ICD-9 diagnosis code in a secondary diagnosis field of 707.23 or 707.24. (Since eligible cases in the denominator already exclude patients with this condition present at admission, the numerator cases are considered to have acquired the condition during the hospital stay.) Report these cases in Q22. Total Inpatient Days: Only applicable to HAC-2 and HAC-3 measures. (For Central-Line Days, see the definition in HAC-1 above.) Total inpatient days should be calculated as follows: December 13, 2011 v5.3.4 Page 151 2011 Leapfrog Hospital Survey Reference Book Section 7: Managing Serious Errors For each patient, count from admission to discharge, including day of admission but excluding day of discharge, except if discharged (including died) on the same day as admission date, count one(1) patient day. Date of death is considered date discharged. The number of inpatient days for each patient is a whole number of days, with a minimum one(1) day stayed. Do not count fractional or partial days for late discharge or temporary transfer to another facility, e.g., for testing or procedure. Since the numerator is based on data for discharges during the 12-month reporting period, count patient days only for cases discharged during that same 12-month period. For these discharges, count patient days for the entire stay, including any portion of a stay occurring prior to the start of that 12-month period. Do not count any portion of any stay with a discharge date after that 12month period, even if a portion of that stay occurred during the 12-month period. Example: Most recent 12-month period available= 12 months ending 12/31/2010. Case #1 admitted 12/28/2009 discharged 1/02/2010 counts as a case with 5 inpatient days, including 4 inpatient days in 2009. Case #2 admitted 12/29/2010 discharged 1/03/2011 does not count in the inpatient days; no days should be accumulated for this case for the 12-month period since the discharge date falls after the 12-month period. Count Total Inpatient Days separately for HAC-2 and HAC-3 since the exclusion criteria for present-on-admission (POA) differ for the two measures. For this reason, Total Inpatient Days for HAC-2 denominator (question 21) and HAC-3 denominator (question 26) may differ somewhat from each other. December 13, 2011 v5.3.4 Page 152 2011 Leapfrog Hospital Survey Reference Book Section 7: Managing Serious Errors HAC-3: Hospital-Acquired Injuries HAC-3 (Injuries) Specifications: Survey p.76 HAC-3: Rate of Hospital-Acquired Injuries Source: The Leapfrog Group Reporting Time Period: 12 months ending : December 31, 2010, for surveys submitted prior to November 1, 2011; June 30, 2011 for surveys (re)submitted after October 31, 2011. Denominator: Total inpatient days for eligible cases Step 1: Begin with all adult inpatient discharges (including deaths) during the 12-month reporting period (Q23) Step 2: Using the Excluded Populations below, identify any discharge in Q23 with this condition present on admission and report that number in Q24. Step 3: Subtract/exclude discharges identified in Q24 from the discharges identified in Q23. Report the count of the remaining eligible cases in Q25. Step 4: Calculate the total inpatient days for the cases reported in Q25 and report this value in Q26. See Total Inpatient Days at the end of this document for details on how to calculate this value. Excluded Populations: Eligible cases should exclude any hospital discharge where: Patient age is less than 18 years, or Any ICD-9 diagnosis code in the ranges: 800-829, 830-839, 850-854, 925-929, 940-949, 991994 is present on the case AND that diagnosis code is also coded with a POA indicator of: Y (yes, present on admission), or W (unable to clinically determine if condition POA) indicating that the condition was or may have been present at admission. Only these two POA codes are considered to indicate that the condition was present on admission. The patient has an intraoperative fracture as a complication of orthopedic surgery. Report in Q24 the number of cases excluded. Numerator: Number of cases included in the denominator (Q25) with any ICD-9 code in a secondary diagnosis field in the ranges: 800-829, 830-839, 850-854, 925-929, 940-949, 991-994. (Since eligible cases in the denominator already exclude patients with this condition present at admission, the numerator cases are considered to have acquired the injury during the hospital stay.) Report these cases in Q27. December 13, 2011 v5.3.4 Page 153 2011 Leapfrog Hospital Survey Reference Book Section 7: Managing Serious Errors HAC-2 (Pressure Ulcer) and HAC-3 (Injuries) Frequently Asked Questions (FAQs) 1. Should psych and rehab patients be included in the numerator and denominator for the hospital-acquired conditions? Hospitals should include in the numerator and denominator any patient for which they code present-on-admission (POA). This would include most short-stay psych and rehab patients. HAC-2 (Pressure Ulcer) and HAC-3 (Injuries) Scoring Algorithm A hospital’s rate of hospital-acquired pressure ulcers and rate of hospital-acquired injuries is calculated and compared to the rates of other hospitals. The rate of the hospital-acquired condition is calculated by dividing the number of discharges with the condition, which was not present on admission (question #22 or #27) by the number of inpatient days (question #21 or #26). Rates of the hospital-acquired pressure ulcers and hospital-acquired injuries will be reported as a rate of occurrence per 1,000 inpatient days. All responding hospitals are stratified into performance categories based on their reported rates. A hospital’s results for each condition are publicly released and displayed on the Leapfrog Group Web site in one of five categories: Fully meets standards (full credit -- 4 filled bars) means the hospital is in the lowest (best) performance category. Substantial progress (¾-credit -- 3 filled bars) means the hospital is below the midpoint (median), but not in the lowest performance category. Some progress (½-credit -- 2 filled bars) means the hospital is above midpoint (median), but not in the highest performance category. Willing to report (¼-credit -- 1 filled bar) means the hospital is in the highest (worst) performance category. Declined to respond means the hospital did not respond to this section of the survey, or the hospital was asked to complete the survey but has not submitted one.. Response Not Required: Reporting on these two conditions is strictly voluntary for critical access hospitals. Does Not Apply: Standard does not apply to children’s hospitals. . December 13, 2011 v5.3.4 Page 154 2011 Leapfrog Hospital Survey Reference Book Section 7: Managing Serious Errors For hospital-acquired pressure ulcers, performance category cutpoints are based on the distribution of surveys submitted as of June 30, 2011, the first deadline for hospitals to submit 2011 surveys. For hospital-acquired injuries, performance category cutpoints are based on the distribution of surveys submitted as of June 30, 2011. These quartile cutpoints will remain in place for the entire survey reporting cycle, unless it is determined that there are compelling reasons to make revisions. However, at this time, there are no current plans or commitments to change the cutpoints. Measure Hospital-Acquired Pressure Ulcers Hospital-Acquired Injuries December 13, 2011 v5.3.4 HAC Cutpoints Fully meets Substantial Some Willing to standard progress progress report (4 bars) (3 bars) (2 bars) (1 bar) Incidence rate per 1000 patient days Top Second Third Bottom Performance Performance Performance Performance Category Category Category Category 0.00 > 0.00 and <= 0.03 > 0.03 and <= 0.08 > 0.08 <= 0.10 > 0.10 and <=0.17 > 0.17 and <= 0.35 > 0.35 Page 155 2011 Leapfrog Hospital Survey Reference Book Section 8: Smooth Patient Scheduling Section 8: Smooth Patient Scheduling What’s New in the 2011 Survey 1. This new section of the survey asks hospitals to report on their application of operations management methods to smooth patient flow across all operating rooms that service inpatients, with a focus on minimizing current inefficiencies and managing existing resources to the fullest. These are the same methods that manufacturing and other service organizations have already employed to understand, manage, and optimize the performance of a complex production system to meet cost, safety, and quality objectives (e.g. Toyota production model). To fully meet Leapfrog’s standard, hospitals will need to have applied operations management methods to all of its operating rooms that service inpatients and either document an average utilization of 85% or greater across those units post-implementation or document a 15% improvement in the utilization of those units (or initially a 5% improvement by the end of year 1 or a 10% improvement by the end of year 2) Hospital results on this new section on the survey will be scored in 2011, but not publicly reported. Hospitals can view their scored results for this section on their ‘hospital detail page’, with results posted on the same schedule as the public results. Change Summary since Release None. If substantive changes are made to this section of the survey after release on April 1, they will be documented in this Change Summary section. June 8, 2011 Updated the Frequently Asked Questions (FAQs) section to address a number of commonly asked questions. May 10, 2011 The scoring algorithm has been updated to reflect that hospitals that are not targeted for reporting on this section will be reflected as “Response Not Required”. December 13, 2011 v5.3.4 Page 156 2011 Leapfrog Hospital Survey Reference Book Section 8: Smooth Patient Scheduling Smooth Patient Scheduling Specifications Specifications: Calculating Available and Utilized ‘Prime Time’ Hours of Operating Rooms that Service Inpatients All hospitals should use these specifications and definitions for calculating available and utilized ‘prime time’ hours of its operating rooms that service inpatients (e.g. exclude those operating rooms that exclusively service outpatients and those operating rooms that are not located in the main hospital location). ‘Prime Time’ Each hospital will have its own definition of what constitutes ‘prime time’ for its operating rooms. For a typical hospital, ‘prime time’ will start around 7 am and go until 3-5 pm. Available ‘Prime Time’ Hours These are the hours that the operating rooms were opened and staffed. Across the four week period, calculate the total ‘prime time’ hours these units were available. For a typical hospital, the calculation for available ‘prime time’ hours would be: Available ‘prime time’ hours = number of operating rooms that service inpatients x ‘prime time’ hours x 5 days/week x 4 weeks Example: A hospital has applied operations management methods to smooth patient flow in their 10 surgical suites. ‘Prime time’ for this hospital is 7 am – 4 pm daily (Monday- Friday). Available prime time hours = 10 units x 9 hours/day x 5 days/week x 4 weeks = 1800 hours Note: If a unit is scheduled to close early in the day (i.e. before the end of ‘prime time’), those closed hours can be deducted from the total. Utilized ‘Prime Time’ Hours These are the hours that the inpatient operating rooms were utilized. Across the four week period, calculate the total ‘prime time’ hours these units were utilized. Utilized ‘prime time’ hours = cumulative duration of case lengths in ‘prime time’ + cumulative duration of turnover time in ‘prime time’, across the four week period. For calculating utilized hours, hospitals should only include those hours of a case that were done within ‘prime time’. If a case extends past ‘prime time’, only include the subset of hours that were in ‘prime time’. Smooth Patient Scheduling Frequently Asked Questions (FAQs) December 13, 2011 v5.3.4 Page 157 2011 Leapfrog Hospital Survey Reference Book Section 8: Smooth Patient Scheduling 1. Which specific "operations management" methods does Leapfrog expect hospitals to implement? Leapfrog is not prescribing specific “operations management” methods for hospitals to implement. Leapfrog suggests that hospitals review both the extensive bibliography and technical implementation guidelines provided for a list of the types of methods that successful hospitals have used for smoothing patient flow. 2. If these methods are not already used within our organization, it seems as if will take us a great deal of resources to implement. What are Leapfrog’s thoughts on using an outside organization for implementation? There are a variety of sources hospitals can use to help them in their implementation of these methods. A web search and/or consulting with other hospitals would be a good place to start for recommendations. 3. A lot of the measures Leapfrog uses on its survey are endorsed by the National Quality Forum (NQF). This measure set is currently not endorsed. Is using non-endorsed measures in its survey a change in philosophy for Leapfrog? While The Leapfrog Group does use NQF-endorsed measures when and where possible in its hospital survey, if an endorsed measure does not exist for an important patient safety or efficiency metric, for which there is peer-reviewed evidence, then Leapfrog has, and will continue to use, its discretion in including non-endorsed measures on the survey. 4. With this measure set, is Leapfrog asking hospitals to become a 7-day hospital? Leapfrog does not require hospitals to move to a 7-day concept, as we recognize the significant cultural shift that would require. That said, Leapfrog does see a 7-day hospital concept as a good opportunity for hospitals to use existing resources more efficiently. 5. We note that the ‘Admission Variability Calculator’ is designed only for 5-day hospitals. Our hospital is striving to be a 7-day hospital. Can the calculator be adapted to our 7-day approach? If hospitals are interested in looking at variability across seven days a week, they are able to add in two rows per week into the calculator. The most likely result of looking at seven days is an increase in variability, demonstrating a greater need to implement smoothing methods. 6. What is the objective of the ‘Admission Variability Calculator’? The admission variability calculator is designed to help hospitals understand the magnitude of the variability in their scheduled and unscheduled admissions. Optimally, the flow smoothing process involves separating your hospital’s scheduled and unscheduled procedures into separate flows (and separate resources). 7. Over 40% of my hospital’s surgical cases are non-scheduled. While some hospitals know weeks in advance what their surgery schedule looks like, our surgical schedule is completed one business day in advance. Our hospital must be flexible enough to adjust for the acuity of our patient population and a very high proportion of unscheduled admissions. Does this measure set apply to my hospital? With a high percentage of your hospital’s admissions being unscheduled, separating your scheduled and unscheduled patient flows would benefit your hospital even more than hospitals that have a greater percentage of scheduled admissions. 8. Why is Leapfrog asking hospitals to just smooth admissions in operating rooms that service inpatients? Leapfrog is asking hospital to ‘start small’ with smoothing patient flow, by asking them to just focus on inpatient operating rooms. If your hospital believes it can apply these methods to additional areas of the hospital, than please feel free to do so. December 13, 2011 v5.3.4 Page 158 2011 Leapfrog Hospital Survey Reference Book Section 8: Smooth Patient Scheduling 9. What specific quantitative benchmarks should hospitals be able to achieve with implementation of these methods? The standards for which hospitals will be measured against is an average utilization of 85% or greater across those units post-implementation, a 5% improvement in utilization of existing capacities at the end of year 1, a 10% improvement in utilization of existing capacities at the end of year 2, and a 15% improvement in utilization of existing capacities overall. 10. Would urgent cases that bypass the ED and go directly to an operating room be considered to be part of the unscheduled category? Yes, urgent cases that bypass the ED and go directly into surgery would be considered unscheduled cases. 11. Should we exclude mothers of newborns from the smoothing admissions? There is no reason to exclude mothers of expectant moms from the flow smoothing exercise. They should be treated like any other ‘scheduled’ or ‘unscheduled’ admission. Some of the early work on admission smoothing was done in OB units. 12. Do a hospital’s elective inpatient surgeries need to make up 10% or more of their total inpatient admissions to be successful on this part of the survey? Hospitals do not need for their elective inpatient surgeries during the reporting period to be at 10% or greater to be successful on this part of the survey. The question in the survey about elective inpatient surgeries making up 10% or more of total inpatient admissions is simply a filter question. 13. Should hospitals only consider surgical patients in calculating their ratio of absolute deviations in the Admission Variability Calculator? No. Hospitals should consider both surgical and non-surgical cases when identifying the number of scheduled and unscheduled admissions. 14. Our hospital has dedicated operating rooms for certain service lines (e.g., cardiac), for which our management wants to keep dedicated for patient access reasons. Should these ORs be included in the calculations for utilized and available ‘prime time’ hours? Yes, these units need to be included. While separating elective and emergent flows may not be applicable in these ORs (given the small number of dedicated ORs), smoothing elective cases within these dedicated units across the week is still very much applicable. Minimizing the peak/valley cycle in these ORs is equally important as the other ORs. Smooth Patient Scheduling Scoring Algorithm Fully meets the standard (4 bars): The hospital has applied operations management methods (e.g. queuing theory, variability management) to smooth patient flow across all its operating rooms that service inpatients and can document an average utilization of 85% or greater across those units post-implementation –OR- at least a 5% improvement in utilization across all units by the end of the first year -OR- at least a 10% improvement in utilization across all units by the end of the second year – OR- a 15% improvement in utilization across all units. Substantial Progress (3 bars): The hospital has applied operations management methods (e.g. queuing theory, variability management) to smooth patient flow across all of its operating rooms that service inpatients, but can not document an average utilization of 85% or greater across those units post-implementation –ORat least a 5% improvement in utilization across all units by the end of the first year -OR- at least a 10% improvement in utilization across all units by the end of the second year – OR- a 15% improvement in utilization across all units. December 13, 2011 v5.3.4 Page 159 2011 Leapfrog Hospital Survey Reference Book Section 8: Smooth Patient Scheduling Some Progress (2 bars): The hospital has completed at least two of the following three preparation steps: The hospital has a written plan for applying operations management methods (e.g. queuing theory, variability management) to smooth patient flow across its operating rooms that service inpatients within the next 12 months (Answered “Yes” to question #11). The hospital board has approved a dedicated budget for the application of operations management methods (e.g. queuing theory, variability management) to smooth patient flow in its operating rooms that service inpatients (Answered “Yes” to question #12). The chief of one surgical department of the hospital contacted and held discussions with a peer at another hospital that has already applied operations management methods (e.g. queuing theory, variability management) to smooth patient flow to increase unit utilization by at least 15%. (Answered “Yes” to question #13). Willing to Report (1 bar): The hospital provided responses to this section of the survey, including their ratio from the Admission Variability Calculator (question #4), but did not meet the criteria for “Some Progress”. Standard Does Not Apply: Hospitals with fewer than 25 staffed beds (Answered “No” to question #1) –or- hospitals that do not operate more than one operating room that services inpatients (Answered “No” to question #2). Response Not Required: The hospital was not targeted for reporting to the survey by a Leapfrog regional roll-out (RRO) and did not provide responses to this section – or – the hospital reported that elective surgeries made up less than 10% of their total admissions (Answered “No” to question #3) and choose not to provide responses for the remaining questions – or the hospital was not targeted for reporting on this section of the survey. Declined to Respond: The hospital was targeted for reporting to the survey by a Leapfrog regional roll-out (RRO) and did not provide responses to this section. December 13, 2011 v5.3.4 Page 160 2011 Leapfrog Hospital Survey Reference Book Section 9: Patient Experience of Care Section 9: Patient Experience of Care What’s New in the 2011 Survey 1. In this new section of the survey, which focuses on patients’ experience of care in hospitals, hospitals are asked to report three composite scores from their latest HCAHPS results (as displayed on HospitalCompare). The three composite scores include: Pain Management, Communication about Medicines, and Discharge Information. Hospital performance on each composite will be compared to national thresholds and summarized into a single score. Reporting of this HCAHPS bundle will be voluntary for critical access hospitals and other PPS-exempt hospitals and will be non-applicable to children’s hospitals. Hospital results on this new section on the survey will be scored in 2011, but not publicly reported. Hospitals can view their scored results for this section on their ‘hospital detail page’, with results posted on the same schedule as the public results Change Summary since Release June 8, 2011 Updated the link to CMS’s HospitalCompare website to the correct URL. April 5, 2011 The instructions in Section 9 (Patient Experience of Care) were updated to clarify that this section is voluntary for all PPS-exempt hospitals. Hospitals that do not want to voluntarily report their HCAHPS results will need to answer No to question #1 and their score will be shown as ‘Response Not Required’. December 13, 2011 v5.3.4 Page 161 2011 Leapfrog Hospital Survey Reference Book Section 9: Patient Experience of Care HCAHPS Bundle Specifications Reporting period: Hospitals should provide their scores for the most recent period of data available as reported by CMS on HospitalCompare (http://hospitalcompare.hhs.gov). Report the score for the following three composite measures: Pain Management --Patients who reported their pain was “Always” well controlled. Communication About Medications-- Patients who reported that staff “Always” explained about medicines before giving to them. Discharge Home -- Patients at each hospital who reported that YES, they were given information about what to do during their recovery at home HCAHPS Bundle Frequently Asked Questions (FAQs) 1. Does Leapfrog want hospitals to report their case- and mode-adjusted HCAHPS scores or their raw scores? Leapfrog wants hospitals to report their HCAHPS scores as posted on the HospitalCompare website (https://www.hhs.hospitalcompare.gov). The scores posted on HospitalCompare are adjusted for both case severity and survey mode and reflect a hospital’s 12-month average performance. 2. What reporting period does Leapfrog want hospitals to use for reporting their HCAHPS scores? Hospitals should report the most recent data available on HospitalCompare when reporting to the Leapfrog survey. 3. My hospital is part of a hospital system and shares a Medicare Provider Number (MPN) with other hospitals. How should we report our HCAHPS scores to the Leapfrog Hospital Survey? Hospitals should report their HCAHPS data as displayed on HospitalCompare. This could result in two or more hospitals submitting identical data. When reporting to Leapfrog, hospitals should not separate the data by hospital, as the raw data will not be mode or case-mix adjusted. December 13, 2011 v5.3.4 Page 162 2011 Leapfrog Hospital Survey Reference Book Section 9: Patient Experience of Care HCAHPS Bundle Scoring Algorithm Hospitals earn points based on their composite scores and how those scores compare to the national quartile thresholds listed below: Hospital did not provide data for the measure – 0 pts Hospital’s score is in the bottom quartile – 1 pt Hospital’s score is in the 3rd quartile – 2 pts Hospital’s score is in the 2nd quartile – 3 pts Hospital’s score is in the Top quartile – 4 pts For each measure, a maximum of 4 pts is possible. HCAHPS Composite Measure Bottom Quartile Scores Quartile 3rd 2nd Quartile Quartile Scores Score Top Quartile Scores Pain Management: “Patients who reported that their pain was "Always" well controlled.” Communication About Medications: “Patients who reported that staff "Always" explained about medicines before giving it to them.” Discharge Home: “Patients at each hospital who reported that YES, they were given information about what to do during their recovery at home.” 0-65 66-68 69-71 72-100 0-55 56-58 59-62 63-100 0-77 78-81 82-84 85-100 Quartile thresholds are based on 2009 national HCAHPS data; sample: 3,446 hospitals that reported 100+ completed surveys. December 13, 2011 v5.3.4 Page 163 2011 Leapfrog Hospital Survey Reference Book Section 9: Patient Experience of Care A summary score is calculated for each hospital by dividing the number of points earned by the number of points possible (Summary score = Pts earned/ Pts possible). A hospital’s performance category is determined based on a hospital’s summary score. Performance Category Summary Score Willing to Report (1 bar) 0.01-49.99% Some Progress ( 2 bars) 50.00-66.66% Substantial Progress (3 bars) 66.67%-83.32% Fully Meets Standards (4 bars) 83.33-100.00% Response Not Required: The hospital reported less than 100 completed surveys and choose not to report the survey results –orthe hospital is a PPS exempt hospital (e.g., critical access hospital, hospital is a member of the Alliance of Dedicated Cancer Centers) and choose not to report the survey results. Does Not Apply: The hospital is a children’s hospital, as they do not participate in IPPS. Declined to Respond: The hospital was targeted for reporting to the survey by a Leapfrog regional roll-out (RRO) and did not provide responses to this section –or- the hospital did not provide their survey results on all three measures (summary score = 0%). December 13, 2011 v5.3.4 Page 164 2011 Leapfrog Hospital Survey Reference Book Leapfrog Hospital Survey Reference Documentation Complete On behalf of The Leapfrog Group and its members, we appreciate your hospital’s continued commitment to transparency and participation in the Leapfrog Hospital Survey. December 13, 2011 v5.3.4 Page 165