ARTEMIS: Learner-Centered Design of an Information Seeking Environment for K-12 Education Raven Wallace, Elliot Soloway, Joseph Krajcik, Nathan Bos, Joseph Hoffman, Heather Eccleston Hunter, Dan Kiskis, Elisabeth Klann, Greg Peters, David Richardson, and Ofer Ronen University of Michigan School of Education 610 East University Ann Arbor, MI 48104 313-647-7877 ravenmw@umich.edu ABSTRACT Learners use software for different reasons and with different skills and motivations than other users. Using concepts of learner-centered design (LCD), we developed a user interface for supporting learners as they use digital information resources in inquiry-based science classrooms. Learner needs are categorized in five areas: content knowledge, technology knowledge, strategic and metacognitive knowledge, and motivation. Results of research on problems encountered by students as they engage in information seeking are used as the basis for applying LCD, by identifying some specific problem areas learners encounter: engaging in a process, generating search terms, staying on task, and evaluating information. Solutions offered through the Artemis interface are described. Keywords Learner-centered design, information seeking, digital libraries, K-12 Education INTRODUCTION In the fall of 1995, researchers from the University of Michigan Digital Library (UMDL) began observing use of digital resources in 6th and 9th grade classrooms to gain understanding of classroom uses and learner needs for information seeking. Initially, students used Web browsers and search engines in their science classrooms to complete inquiry-based assignments. Our observations convinced us that standard Web tools are not adequate for learners as they engage in information seeking in classrooms. For example, search engines return too many hits, and too many of them are useless or irrelevant; students lack a stable context in which to work and are easily lost or distracted; and Web browsers are Wallace, R., et al, (1998). ARTEMIS: Learner-centered design of an information seeking environment for K-12 education. Proceedings of CHI98: ACM Conference on Human Factors in Computing Systems, Los Angeles, CA, pp. 195-202. School of Information 550 East University Ann Arbor, MI 48104 313-936-1562 soloway@umich.edu disconnected from software which lets students use what they find. Artemis is an interface designed in response to our classroom observations, to support K-12 students access and use information in the University of Michigan Digital Library. This problem is of particular interest for two reasons. First, we are addressing a user population – K-12 learners – which is often overlooked in the user-centered design of general software tools. Second, the growing enthusiasm for connecting schools to the Internet, and the increasing ubiquity of connected classrooms, create a pressing need for closer scrutiny of the design and use of tools which contribute to educationally sound uses of the vast and heterogeneous resources available on the Internet. This paper describes the rationale for the design of Artemis, including an overview of the UMDL; explanation of our conception of learner-centered design; description of the contexts for initial implementation of Artemis and the learning problems associated with those contexts; and explanation of the solutions Artemis provides to the problems of learning with digital information resources. The design which has been through three major revision cycles, has followed an iterative process, with revision of the software based on observation of use in classrooms and test environments. THE UMDL/MYDL PROJECTS Artemis is part of the University of Michigan Digital Library Project (UMDL), a project of the Digital Libraries Initiative. The project's mission is to create an architecture and software infrastructure for development of a digital library open to multiple, heterogeneous collections. The structure and contents of collections are constrained only by their ability to communicate with agents in the UMDL infrastructure about contents, search protocols, and other metadata. The UMDL project includes testbed collections in the domains of earth and space science. Within the agent architecture of UMDL, multiple interfaces are allowed, each with its own agent which communicates with other agents in the UMDL infrastructure to find information, to negotiate prices for copyrighted information, to browse collections and thesauri, and to register materials. [1] Just as different collections can be specialized by content domain or user characteristics, so interfaces to UMDL can address particular user groups. Artemis is an example of such an interface, designed particularly for K-12 students learning through a process of inquiry. Middle Years Digital Library (MYDL) focuses on deployment of UMDL in middle school classrooms, following the initial deployment of UMDL in high school classrooms. Between 1995 and 1997, researchers observed over 1000 students in over 30 sixth and 15 ninth grade classrooms as they learned to find and use digital information resources. Classes began by using Web browsers and resources while UMDL was being developed, with initial tests of Artemis beginning in February, 1997. [2] TWO KEY ASPECTS: INFORMATION SEEKING Learner Needs LEARNER NEEDS AND The principles of learner-centered design (LCD) [3] recognize the fact that students differ in a number of ways from professionals who use computational software. Table 1 provides a summary of the dimensions of learner needs which require particular scrutiny as part of a process of learner-centered design (LCD). Each dimension is more fully explained below. Unlike professionals using software to do their job, learners do not initially know the content with which they are engaging. They lack domain knowledge and must be supported as they engage in inquiry, in ways that allow them to build coherently on any background knowledge they have. A related area of difference between learners and other users is in their technology knowledge. Students may need particular help in using new technologies to insure that the tool is the background, not the purpose of the learning. In order to learn content they may need strategies particular to the type of work they are doing. For example, they may need to learn to read a graph, or to interpret a map. Thus, students differ in terms of their strategic knowledge both generally (i.e., strategies for reading and comprehending text) and specifically within the domain of investigation (e.g., reading a map.) Another area of difference between learners and other users is in metacognitive knowledge. This refers to students knowledge of strategies for monitoring their progress and thinking about their thinking. Metacognitive strategies include asking themselves such questions as “Have I seen this before?” “Where am I in this process what do I need to finish?” “Do I understand this?” [4] Metacognitive knowledge implies the abilitiy to assess one’s content knowledge and learning strategies. This is clearly a type of knowledge which students lack in varying Domain (content) knowledge: How can the software help the learner recall prior knowledge and build on what she knows? Technology (tool) knowledge: How can the software meet learners at varying levels of technological expertise in ways that keep the learner focused on substance, not on the tool? Strategic knowledge: How can the software help the learner use strategies he possesses, and learn new strategies appropriate to the task at hand? Metacognitive knowledge: How can the software assist the learner in keeping track of her goals, monitoring her progress, etc.? Motivation: How can the software help the learner stay engaged and motivated? Table 1: Five Dimensions of Learner Needs degrees, and which teachers provide in the normal course of teaching. Finally, learners differ from other users in terms of their motivation. While professionals in a field are committed to their work and use software tools to accomplish a task, students are often not similarly motivated. Technology must help sustain engagement by supporting complex activities so that students can focus on substantive cognitive issues and problem solving. These five dimensions are considered as they apply to the particular requirments of learners as they engage in information seeking in an electronic environment. Information Seeking Information Seeking in Inquiry Our research has focused on providing tools, pedagogy, and contexts for students to engage in inquiry, with information seeking as one part of the process. Inquiry can include many types of investigations from experiments to observations, from using primary resources to reading what others have written. Key to the concept of inquiry is that students engage in sustained investigations of questions of interest to them. [5, 6] The major challenge of including digital information resources in inquiry-based learning is to provide tools which allow students to embed information seeking in a sustained process. This means allowing for not only one-shot queries when the user is looking for a simple answer, but also complex exploration of information spaces when the user is trying to understand a complex problem. [7] Typically, the information seeking process includes posing a question, exploring for information, refining the question, finding information, organizing and evaluating what is found, synthesizing information, and, finally, using the information. [2, 7] These steps are not followed linearly, but rather, feedback from each phase may used to reiterate a previous step, or to jump to a new step. For example, the cycle of exploring, refining the question, and looking for information may be repeated many times until Information Seeking Dimensions of Learner Needs Domain knowledge Engaging a in process Generating search terms Staying on task Evaluating information Technology knowledge Persistent Workspace Driving Question Folders Broad Topics Collections Overall design supports growth in technology knowledge by building on common design metaphors Strategic knowledge Metacognitive knowledge Motivation Driving Question Folders Past Results Past Results Persistent Workspace Recommendations Broad Topic Past Resultss Broad Topics Broad Topics Persistent Workspace Collections Persistent Workspace Past Results Driving Question Folders Collections Driving Question Folders Collections Collections Driving Question Folders Collections Past Results Recommendations Table 2: Artemis Features: Dimensions of Learner Needs and Information Seeking a satisfactory, focused question is formulated. For a user, each piece of the information seeking process might be thought of as a separate task, and different software tools might be used for different pieces of the process. Historically, computer systems have provided tools for information seeking in pieces, focusing on limited aspects of the process. For example, search engines address the phase of looking for information; word processors address using information; Web indexes help with browsing; bookmarking programs are for organizing. However, for a learner, whose purpose is to learn from the information encountered, not just to find a specific piece of information, the task is the entire process, and it must be supported as a whole. The support should allow the student to focus on the content, not on the technology. For students, especially at younger ages, simultaneous use of multiple pieces of software is not an option. In addition to cognitive issues, the hardware available in schools often cannot effectively support the information seeking process through use of multiple programs. Empirical Basis for Understanding Information Seeking As a first step toward understanding how to support information seeking for students, we implemented Webbased units in 6th and 9th grade science classrooms. We used three major sources of data: Process video uses a video recorder to capture everything that students see on their computer monitors through a video-out connection, and combines this with audio recording of conversations between students stationed at the computer. Process video allows fine-grained studies of students collaboratively searching for information. Classroom observations follow focus groups of students over time in the course of their classroom activity (which includes Artemis searching). Student groups are monitored across inquiry-based science projects, as well as longitudinally over the year. Following students over time allows study of students' developing competencies, and preferences-over-time, and also allows us to assess the larger impact of Artemis-provided information in inquiry-based science. Structured interviews of students and teachers were used in conjunction with other observations. Observers watch students in the course of a search recorded on process video, or over the course of a longer project, and question students or teachers on aspects of their search, inquiry processes, and attitudes toward the tools. During the one to three week projects, students posed questions and looked for information on the Web and in their school libraries to complete their assignments, which varied from writing a report to creating a multimedia document. Detailed observations of focus students were obtained by recording their on-line activities with process video. We followed ten pairs of middle school students doing four projects, and six pairs of high school students doing three projects during the 1996-7 school year. Analysis of the video records is ongoing, but initial results of analysis of these records, along with observations of similar projects during the 1995-6 school year, highlighted four major aspects of information seeking in which students need support. [8-11] These are described below, and are related back to the five dimensions of learner needs. Table 2 gives an overview of these aspects the information seeking as they related to the dimensions of learner needs, indicating the Artemis feature which addresses each dimension. Engaging in a process. Students often interpret the task of information seeking as one of getting one "right" answer or a perfect source. Rather than trying to solve a problem and increase their understanding of the content area, they work to finish, reducing their goal to "schoolwork." This is a problem related to all areas of student motivation and knowledge. They need some base level content knowledge to be able to ask an interesting question and to deal with content they encounter. They need strategic knowledge of a variety of types. For example, they need strategies for reading on-line material, for planning their progress toward completion of their project, and for keeping track of what they find. Generating search terms. Lacking background knowledge, students often have trouble generating any keywords other than those used in their question. More generally, keyword selection is problematic because of the nature of language and of search systems: e.g., exact string matching ignores meaning and choice of keywords exactly determines what is returned to the user. [12, 13, 14] An inability to generate synonyms, either because of a lack of background knowledge or because of a misunderstanding of the significance of the particular keyword chosen, can completely thwart a student’s progress. This problem relates to student's content, technological, and strategic knowledge. Staying on task. Students can be easily distracted in an environment such as a computer-rich classroom or lab in which accountability is low because of the variety of tasks students are engaged in and the high ratio of students to teacher. Lack of success can decrease student interest in staying on task, and lack of understanding of content can make it difficult for students to focus. This is a problem of domain knowledge and motivation. Evaluating information. Accustomed to the textbook model, in which students merely look up the answer and take it as given, students may have neither skills, knowledge, nor inclination to critically evaluate information they find. This is a problem of content, strategic, and metacognitive knowledge. LEARNER-CENTERED DESIGN: ADDRESSING KEY ASPECTS The incorporation of features which address the needs of learners within the problem space of the learning at hand is central to LCD. These features can be of two types: learner supports and scaffolds. We use the term “learner supports” to refer to features that are inherent in the software, but which are specifically included to support learning. Examples of learner supports might be a spell checker which helps students identify and correct misspellings, or a graphical overview of an information space which helps the learner understand the knowledge domain in question. Learner supports may be useful to professionals, but are in some sense essential for learners. They are passive supports, in that they do not interactively intervene in the student’s behavior, but rather are available as an integral part of the software. “Scaffolding,” on the other hand, refers to features which support learning, but which fade as the learner grows in knowledge and skills. [15] An example of scaffolding might be an interactive help screen which prompts the student through the steps of a process with decreasing frequency as the student becomes successful. Scaffolding can also be passive, for example, functionality providing simplified views of a problem. The distinguishing characteristic of scaffolding is that it fades over time, becoming unavailable or invisible to the user as the user becomes more expert. The purpose of scaffolding is to enable the learner to do complex things on her own once the scaffolding has faded. A vivid example of scaffolding is training wheels on a bicycle: they provide support for the beginner, can be altered as the child learns, and finally are removed altogether when no longer needed. In the design of Artemis, we include learner supports, but, in the initial releases, no scaffolds. Our intention is to continue observation and analysis of Artemis in use, and consider addition of scaffolds as we understand more about the information seeking needs and contexts of learning of students in inquiry-based environments. Learner-centered design methodology employed in the design of Artemis includes analyzing the learning context and learner needs in light of research on learning and teaching. In this instance, the context is information seeking with digital resources in science classrooms. The special problems of this context are described above. The five dimensions of learner needs, along with the identified aspects of information seeking, provide the basis for understanding the task from the perspective of the learner. Our methodology requires that we work closely with teachers in classrooms to iteratively modify our designs based on actual uses by students. ARTEMIS DESIGN Our observations of students using Web browsers for inquiry confirm that information seeking is a complex process which is often not attended to in K-12 education. [7,10,13] We designed classroom contexts and Web environments to support students’ reflective use of Web resources, and yet students short-circuited our efforts as they sought to make sense of their assignments and of the inherent difficulties of finding useful information in a complex environment. The design of Artemis is in large part a response to the difficulties we observed in the four general categories above, and in many small, specific instances. Overall, we found that it is imperative for students to be able to accomplish multiple tasks within a single computer environment so that their work does not become fragmented, and so they can pick up where they left off when they return to the computer day after day. We sought to design learner supports which made it possible for students to use Artemis as part of a reflective approach to using digital information, concluding that providing scaffolds early in the design cycle might be too limiting. Our stance as educators led us to believe that the role of the teacher along with the classroom and school contexts determines how even the best software is used, and we opted not to try to predict what scaffolds would become most important until we had extensive Figure 1: The Artemis Interface observation of the software in use in the classrooms of expert teachers. The most important learning supports of the Artemis interface in its initial design, and their relation to the needs of learners and the particular problems of information seeking, are described below, shown in Figure 1, and summarized in Table 2. Persistent Workspace The Persistent Workspace provided through Artemis retains student work from session to session. In particular, a record of searches with their results (in the form of live links to actual documents) and the Driving Question Folders (described below) with live links to documents are stored on a UMDL server and are available through a user name from any computer with access to the Web. The Persistent Workspace is important because it can help students engage in information seeking as a sustained process over time, an important aspect of inquiry and one which is quickly forgotten if students focus only on query, submitting keywords and “getting good hits.” Even for reflective students, fifty minute class periods make it difficult to make progress in finding useful information, especially if they need to start over each day. Seeing what they have done before can not only help students avoid redundant searches, but can also reinforce the notion that they are engaged in a process of exploring, finding, and evaluating information, not racing to finish. information, which students have trouble bridging. In fact, we have observed that students act as if anything they find about the subject they are searching for is acceptable: they do very little evaluation of content. The idea of a persistent workspace is to give them a way to retain information about what they have already done, and to work with information as they need it. The persistence not only provides information over time, but also reinforces the idea that information seeking is more than just getting the right keywords Driving Question Folders Driving Question Folders (Figure 2) are created by The Persistent Workspace supports growth of students strategic and metacognitive knowledge, as well as helping them build content knowledge. In classrooms, we observed a disconnect between querying and actually looking at and evaluating Figure 2: Driving Question Folders what they know, or what they are trying to learn. Strategic knowledge is supported by providing them with ready ways to organize what they found, as well as to refine their question. These are strategic skills which have proven difficult for students to use on the Web. Metacognitive knowledge is supported through the persistence of the Driving Question Folders, allowing later reflection on what they found, where they are in accomplishing their goals, and what they need to do next. Past Results Figure 3: Past Results in Artemis students to store links to items they find interesting. They function like a bookmark file, but are a visible part of the interface. Items are placed in a folder by dragging and dropping from the Search window. Students can make multiple folders which can reflect different areas of interest, or refinements of an initial question. Because they are part of the Persistent Workspace, the folders are accessible day after day, from any computer the student is working on. An important concept of inquiry-based learning is that students work on questions of interest to them, sometimes described as "authentic" or "driving" questions. We use the term driving question, defined by one middle schooler as "A question that drives you crazy until you get the answer." In posing such a question, the student may start with a general area of interest, and narrow it down as she finds interesting information. Or, alternatively, she may find that her interests change as she encounters new information, and change her question altogether. These folders allow flexibility in storing links, and may help students focus on the substance of what they find. They can create multiple folders, reflecting a refinement of their original question, or a new area of interest. The folders are part of the persistent workspace, and thus can be used across multiple work sessions, adding items or looking in more detail at items already found. This provides support for engaging in a process and may help students stay on task by making organizing easier. It also allows them to readily compare and evaluate resources about a specific driving question. In a later release, a note pad will be available in the driving question folder. Driving Question Folders support learning content knowledge by helping students focus on the question. Needing to put things in folders helps them think about what information fits with their question and what other related questions they might usefully pursue. We have observed that without a strong focus, students often ramble around in content without paying much attention to The Past Results window (Figure 3) keeps a "live" list of the student's searches. Clicking on an item in the Past Results window shows the results in the Search window. The results are actually stored on the UMDL server as part of the student's persistent workspace, so what they see in the Search window is identical to their original search. In addition, the broad topic and keywords used when the search was submitted are shown, so the student has a record of how he has searched, as well as what he has found. In observing student search behavior on the Web, we found that students sometimes submit the same query repeatedly, and are often unaware that they have done so. One reason for their repetition may be that they come to see information seeking as a task of creating a perfect query, one which gets them exactly what they want. This is reinforced by the unmanageable number of sites returned through Web search engines, leading to the feeling that there is no point in looking at sites until you are dealing with a manageable number. However, Web search engines typically offer little support for actually refining a query. We also observed that students developed a strategy of recording keywords as if they provided an index to Web sites. That is, if they found a good site, instead of writing down the URL or creating a bookmark, they recorded the keywords they used to get to the site. This is an interesting strategy which works in the short term and says much about their mental model of the Web. The Past Results feature in a sense formalizes their strategy by actually making their past searches into an index of what they found. Past Results can help students avoid useless repetition, contributing to their staying on task. It can also be used in an appropriate pedagogical context to help them use different keywords, by making what they have already done easy to review. Finally, this feature can contribute to students' understanding of information seeking as a process, by allowing them to see their own process over time. Past Results thus supports development of strategic and metacognitive knowledge, addressing all four aspects of information seeking on which we have focused. Broad Topics The Broad Topics window (Figure 1), which alternates with Past Results in one corner of the Artemis window, consists of a list of topics organized by domain. The topics serve two types of functions, one internal to the UMDL system, and the other directed toward the learner. Within UMDL, broad topics are actually a controlled vocabulary used to register materials in some collections within the library. As explained below, the broad topics shown were selected to register the particular collection designed by UMDL researchers for K-12 classrooms, and they are taken from the SEARS headings, a well known subject heading system for school libraries. Agents within the UMDL architecture translate these broad topics to topics in other vocabularies (that is, other sets of terms used to register collections), and can automatically broaden or narrow searches if no results are found. From the perspective of the user, broad topics present a hierarchy of terms which can be browsed or searched as the first step in creating a query. UMDL uses the broad topics selected by the user as keywords when a search is submitted. If specific topics are also entered, UMDL searches on those keywords as well. The topics are searchable - entering a word results in highlighting all instances of that word in the Broad Topics window. From the perspective of learning, the Broad Topics window is intended to help students generate keywords and recall prior knowledge, and it gives them a view of the structure of the content area they are exploring. Students who ask questions that interest them often end up exploring content areas about which they know very little. The result is that they can have a lot of trouble thinking of any terms outside of the language of the question they have posed. That is, if the question is, “how hot is lava?” they may try to use the keywords “hot” and “lava” for their search. For them, Broad Topics works something like an on-line thesaurus, letting them explore related terms, jogging their memory and perhaps their interest in related topics. We see Broad Topics as a support for learning content knowledge as described above, and also for development of strategic and metacognitive knowledge, and helping with student motivation. It presents a strategy for generating search terms and gives students a concrete way to think about what they know and what they need to know. As support for motivation, it can provide them with alternatives - different terms with which to search possibly avoiding some of the frustration of getting stuck using search terms that aren’t working without being able to think of alternatives. students; a collection of reference materials including the Encyclopedia of Science and Technology, and Grolier's Encyclopedia Americana; and the “Recommendation Collection” (which is described in the next section.) The Web itself is also a collection of UMDL by virtue of having a UMDL agent which searches the Web when queries are submitted. Once a query is submitted, returns are grouped by collection, showing the number of returns within each collection. This provides an initial grouping of returns, helping make the return set manageable. The Web Collection consists of Web pages identified by librarians as particularly suited for students in the pilot deployment of Artemis, 6th and 9th grade earth and space science students. Librarians located, evaluated, and abstracted readable material with appropriate content. They also looked specifically for information that was designed to take advantage of the web environment, not simply marked up textbook pages. They sought pages with interactivity, animated illustrations, forms to communicate and respond with web authors. These sites are registered in a special UMDL collection using controlled vocabulary from the Broad Topics list. The Web Collection is designed to insure that students have successful searches as a way to help motivate them to stay on task. Observations of students using general Web search engines indicate that students get frustrated by the numerous, often irrelevant, sites returned from even fairly specific searches. Irrelevant results also lead to distraction from their task, as students follow useless links. The Web Collection approach is similar to the tried and true approach of libraries, in which collections appropriate to the user population are made available. Each site in the Web Collection includes an abstract written by the librarians. The abstract appears when the student picks the link from the search results list, allowing them to get a quick overview of the site without the time cost of actually linking to the page. This feature is another way to help keep students on-task. In addition, it provides an aid to their evaluation of the site. Collections UMDL consists of multiple collections, related by a focus on earth and space science. In the testbed are a journal collection from UMI (ProQuest Direct); the “Web Collection,” a collection of Web sites created for K-12 Figure 4: Making a Recommendation The various feature of UMDL collections support students in engaging in a process, staying on task, and evaluating information. Recommendations The Recommendations feature lets students and teachers recommend good resources. Figures 4 and 5 show how recommendations are set up, while the results of recommendations are shown in the search window of Figure 1. In our classroom experiences with students using the Web, one approach which was beneficial was to create our own Web pages with good starting points selected by UMDL librarians in collaboration with teachers. This experience resulted in the Web collections described above, and the Recommender. The Recommender automates the process of making targeted collections, and incorporates them into the UMDL as a registered collection. A teacher or student can recommend resources by using the window shown in Figure 4. The recommended sites are compiled into a recommendation collection which is a searchable collection within UMDL. Using the Profile window (Figure 5) to set criteria, a user making a query can ask for recommendations based on characteristics of the person making the recommendation or the topic. For example, a class list of recommended resources can be created by the teacher. She can have her class set their preferences to get her recommendations. When they enter queries, the system searches her recommendations for matches to their query, and these appear as search results in the Recommendation collection. Recommendations is another feature which can be used to help students evaluate information they find. On the one hand, they can read evaluations from others about a site they are interested in. On the other hand, they may be asked to make recommendations to others, a process which involves explicit evaluation. This supports both strategic and metacognitive knowledge. We also expect that being able to contribute recommendations, and see what peers and teachers think about sites will motivate students as they work. Figure 5: User Profile for Recommendations EVALUATION Evaluation of the first release of Artemis as described in this paper is being conducted during the 1997-98 school year in middle and high schools. Log file data and process video records of student use are being collected and analyzed for system functionality and interface usability. For example, we are looking at patterns of use by high school students to determine proportion of time spent submitting and sorting through searches compared to time spent reading and evaluating material found; and we are looking for use of specific supports such as the Driving Question folders and Past Results. Feedback from field data is being used to rework the interface for a new release in the spring of 98. DISCUSSION There are very high expectations for the value of the digital resources, and particularly the Internet, in education. Unfortunately, currently the Internet is used, for the most part, as a mechanism to deliver electronic versions of textbooks: “go to the following Web site and answer the following 5 questions.” In order to truly realize the potential of the digital information resources for learning and teaching, learners will need software that supports them in their use of those resources, and enables students to go beyond simply answering teacher-given questions, supporting them as they engage in substantive inquiry. Artemis is one attempt at using learner-centered design ideas to produce a learning environment that does support students in such inquiry activities. As the foregoing has documented, the design is well rationalized; we have attempted to take into consideration cognitive, social, and motivational issues in the design of Artemis’ functionality and supports. Our next round of data on the use of Artemis will enable us to revise, yet again, the interface and better hone the learner-centered design guidelines and processes. ACKNOWLEDGMENTS The authors wish to thank the students and teachers who participated in the UMDL/MYDL research projects from 1995-1998. This work was supported by the NSF/DARPA/NASA Digital library Initiative (Cooperative Agreement IRI-9411287); by a grant from NSF NIE for the Middle Years Digital Library (RED9554205) and by the University of Michigan. REFERENCES 1. Atkins, D.E., Birmingham, W. P., Durfee, E. H., et al., Toward Inquiry-Based Education Through Interacting Software Agents. Computer, 1996. 29(5): p. 69-76. 2. Wallace, R., J. Krajcik, and E. 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