Paula Logan, North Sea Medic and Registered Nurse, Transocean. Johannesburg Experience 25th May – 4th June 2012 Introduction In November 2011 a Practical Experiential Training Proposal was received from Mr Trevor Justus of the ATA International Training Division (www.ata-international.com) located in Johannesburg, Republic of South Africa (RSA) following a request from our company North Sea Divisional Medical Advisor. This experiential training proposal was circulated via email to all installation North Sea Medics for discussion and to gauge interest in participation. This resulted in an active debate with respect to the pros and cons of experiential training taking place in Johannesburg mainly focusing on issues such as Personal safety of the individual whilst in Johannesburg. lack of practical experience and exposure to trauma obtained during our 2 day yearly accident and emergency placement at Aberdeen Royal Infirmary (ARI) What could be obtained from training in Johannesburg that couldn't be obtained at ARI What is wrong with the training that we currently receive Why the need to travel over 6000 miles, to a country that is in the top 10 of the most dangerous places in the world to visit and to a place that is reputed to be one of the most notorious murder/rape/robbery cities in the world? At the end of November 2011 two Medics where offered the opportunity to go to RSA for the purposes of evaluating hospital and ambulance placements. I forwarded an application to be considered for one of the places, which was duly endorsed and was gratefully accepted, along with Dylan Prentice, a colleague North Sea Medic. As is the case with all Medics I have been trained in trauma, however after attending the 2 day placement at ARI I found there were limited opportunities to participate in the actual trauma process. Being given the opportunity to work in one of the top trauma units in the world and working alongside Johannesburg Paramedics would increase my knowledge, by exposure, observation and participation of real trauma situations. I realised this would be beneficial for my own continuous professional development and also bring added value to the company and indeed the crew of my rig should such knowledge and skill be needed in the future. Preparing for the Experience Thus started the long process of ATA International registering us with the Health Professions Council of South Africa (HPCSA), which would allow us to treat and manage patients whilst in Johannesburg. Clearance is required for each Medic by the Johannesburg General Hospital, Wits Medical School, the Department of National Health, the Foreign Workforce National Programme and the HPCSA. This was undertaken by ATA’s Tasneem Bowles who provided help and assistance throughout the procedure. Prior to departure ATA emailed essential guides to the Republic of South Africa and useful web links, giving advice on clothes, money, safety, etc. which I found to be very professional and useful. A comprehensive guide to the Management of Trauma from the University of Witwatersrand was sent to our home address prior to departure giving protocols and procedures for the trauma unit where we would be working. This aim of this information is to help junior doctors and casualty officers in the management of the injured patient during the first critical hours. It is also intended as a study guide for senior medical students. This is a comprehensive pack for health care professionals practising under adverse conditions, including lack of resources, extremes of climate, extremes of time and distance, giving an insight into injuries that would be encountered on the ambulances and within the trauma unit in Johannesburg. Reading all this prior to departure made me ask myself “what had I let myself in for?” Practical issues Transport After a 12 hour overnight flight from London Heathrow to Johannesburg, Dylan and I were met at the airport by 'Marshal' - our dedicated driver for all our time in Johannesburg. He was very polite, helpful, happy and informative at all times and 'Lucky' the other driver was equally so. We were able to make private transport arrangements with Marshall as required. Hotel We stayed at the Sunnyside Park Hotel close to the hospital. This was a nice hotel with great staff and food (unfortunately we were not in game season and the Spring Bok goulash was off the menu!) and there is a pub within the hotel complex where you can have a couple of pints and a blether about the day's experiences. James the hotel manager comes around in the evening and checks everything is OK for all his guests. There is free transport at 1700hrs every evening to the local shopping mall and they collect you at 1830hrs. It’s was a pity that due to our working hours, we could not go during the first few days of our stay. Being able to do this would have made us settle in quicker into the relaxed RSA lifestyle. The hotel can also organise trips to tourist attractions in the area. ATA Meeting Trevor Justus Director ATA ITD, Tasneem Bowles ATA International Training Coordinator and Janine Arendze ATA ITD Manager met us on the first day to give us an overview of the course and what to do / not do whilst in Johannesburg. They particularly concentrated on our safety and security - such as not walking outside the hotel at nights and not to take unregistered taxi’s because there were no regulatory controls on them. We were each given 2 bags with course information f, 2 pairs of scrubs and an ambulance reflective vest. First impressions were of a slick professional outfit. The scrubs and paramedic vest would identify us as ATA students within the hospital and ambulances (doctors and nurses from Nigeria and Uganda, paramedics from Namibia were undertaking training with them at the same time as us). Name badges were compulsory at all times, helping to break down initial barriers. Both Dylan and myself had been registered with the required authorities allowing us to perform a “hands on” role when working. We were given our working pattern and informed of what skills we could be expected to use depending on the situation. Various paperwork was required to be completed daily as a record of our stay and also as evidence of the procedures and skills that we had encountered or used. Some of the skills could not be met as they were aimed at doctors; however we were able to achieve a large proportion of them. After the administration aspect was covered we were taken to Charlotte Makeke hospital (Johannesburg General) and orientated to '163 Trauma Casualty Ward' and '165 Medical Casualty Ward'. Introducing us to the Hospital, Trauma and Medical unit, and some of the staff before commencing work, reduced any initial reservations and fears. The experience Ward 163 Saturday-Tuesday Upon arrival at 06:45hrs the area was already busy. The handover was in process, and patients were waiting with paramedics for assessment and admission. Outside the trauma ward people with injuries were sitting patiently and quietly waiting to be treated. I introduced myself and started observing the initial trauma screening of casualties. I got the impression that if an individual was unable to engage with the ward staff, opportunities would be missed. Due to the nature of this busy unit, priorities were the patients and not hand holding students. To get the clinical and cultural experience available Dylan and I found we required three prerequisites. 1) Thick skin 2) Sense of humour 3) Good personality The trauma team runs a slick operation, everyone has a role and everyone knows their place. Each trauma case is recorded and every Wednesday tapes are reviewed for training purposes and development of continual improvement, enabling the team to improve, identifying both strengths and weaknesses within their practice. This has built a competent, capable and fluid team and if I had just observed this one process whilst on the unit I would have been satisfied with the experience. The Priority 1 trauma patients come into the unit and immediately have a full body scan, upon completion of this process the ‘team’ are in place and the results are being reviewed by the trauma doctors and surgeon. Meanwhile the patient is transferred to the trauma bay from the stretcher. There is a set format regardless of the presenting casualties’ injuries. Everyone has their role ensuring the patient has a seamless, thorough and complete assessment of their requirements. The pro-forma for this used on the unit gives an insight into this process. Following a period of performing an “observer” role we felt able to get on and assist anywhere that was required. Through communication, with staff and patients, and actively demonstrating our resourcefulness and willingness to participate, we developed an enhanced learning experience. Dylan and I became competent at taking the 'Nurse 1' and 'Nurse 2' roles – cervical spine immobilization, head blocks, catheterisation, attaching monitors, doing ECGs, etc. and the staff were happy to let us take on the role. Log rolling so many critically ill patients has enhanced my skills which I will pass to the first aid and stretcher team offshore. We both took a patient to the CT scanner who required manual ventilation at and administering drugs to control his pain and sedation was an indicator that we had gained the trust of the ward staff. Types of Casualties Lots of trauma from Motor Vehicle Accidents (MVA) - high speed with and without seat belts. Pedestrian Vehicle Accidents (PVA) either being hit whilst crossing the road or falling in front of a vehicle whilst under the influence of drugs or alcohol; numerous assaults against men and women with sjambok, knives, machetes, fists and feet. Some of the Injuries & Interventions Encountered on 163 Below are examples of the experiences encountered Pneumothorax for a stab wound - Chest drain insertion – Registrar training a junior doctor in chest drain insertion on a patient - able to listen to the chest pre and post insertion Spiral fracture of the tibia – impaired blood flow to the leg – felt and visualized the coldness between limbs - fracture repositioned on the ward– traction set up on the ward Stab wound to neck, bilateral chest drains inserted prior to coming to the trauma unit – these drains were in the wrong place and seeing the damage that was done – surgical emphysema present - reinforces the correct way to do them Back Injury no feeling from the waist down – passenger had died at the scene – reassurance and emotional support – neurological survey outstanding Ears, lips, eyes sutured by the plastic surgeons that are in great demand on the ward able to watch and assist. Blown eye socket Dog bite - nail debridement and reconstruction Head injury – blown pupils – observations - x-rays Women who had been beaten – extensive bruising limbs swollen – potential compartment syndrome to all limbs – treated for Rhabdomyolysis hourly monitoring – provided emotional support. Compartment syndrome to forearm after assault – loss of sensation and feeling to hand – examined the arm – followed to surgery, assisted intubation and watched the operation (Fasciotomy) to relieve the pressure. PVA – fractured pelvis (a sheet was used as a pelvis splint) - Blood in urine possible bladder tear – ruptured spleen After the busy weekend of trauma on the unit, the following 2 days were quiet, allowing us to consolidate our learning, communicate with patients, and clean the ward. After the busy weekend cleaning up was a task taken on my Dylan and myself, the ward staff were taking advantage of a quiet day! This did highlight problems with sharps discovered lying around and differing standards of cleanliness, maintaining the requirement for universal precautions at all time on the ward due to the high instances of HIV in the population. Dylan undertook the task of cleaning the cervical collars and head blocks which due to the high number of head injuries where not clean! Day off Wednesday We desperately required a day off at this stage, and were feeling confined and claustrophobic working 12 hour shifts and never having seen anything outside except the hospital and hotel. It’s very difficult to get a feel for a place if you haven’t been out and about! We arranged a trip to the Lion Park with the hotel and Jimmy the driver delivered a history of the RSA on the ride there and back, he also drove the taxi into the enclosures. Dylan managed to get photos of a Zebra and Ostrich for his children which they requested. It felt so good to be out and about. We went shopping in the afternoon to Sandton City a huge shopping complex surrounding Nelson Mandela square. This is an amazing high end designer shopping complex. Dylan and I immersed ourselves in a good shopping experience. Whilst waiting for transport I tried to distance myself from Dylan who had bought a huge elephant cuddly toy complete with baby for his daughter. Ward 165 Medical Casualty Thursday & Sunday This ward was a challenge because it was obvious that they did not know what we were there for, what we were meant to do or what we could do! It was difficult to engage with the staff and proved hard work and took a lot of effort to start any dialogue. Dylan got involved with a resuscitation attempt on a 28 year old that arrested and unfortunately died from Meningitis. He then managed eventually to talk to a Consultant who allocated us to work with doctors. I started working with a doctor who was assessing patients referred from the triage clinic. I was able to set up drips and inserted a couple of IV cannula. This gave me insight into tuberculosis a secondary infection relating to HIV, 4 of the 5 patients assessed had HIV. The doctor explained that 35% of the population had HIV but not all people are screened so the figure could be higher. I got to assess the biggest abscess / carbuncle on the back of a neck that I had ever seen, the doctor explained that this was probably related to HIV infection. In summary this ward to an offshore Medic working in the North Sea has a limited learning value. If we were working internationally it would have more benefit. ER 24 Ambulances shifts 0800-1700 and 1500-0130 This was the start of something special and a real highlight of the Johannesburg experience. We were initially delivered to the wrong ambulance base, however we were unaware introduced ourselves and ‘got stuck in’. Dylan was straight out to an RTA with a blue light ambulance. I got to talk to some returning paramedics and ambulance drivers who had been to another RTA involving a Taxi (this is the RSA so it holds 14 persons). I asked how they had approached the scene and how they had performed the triage. They assessed the scene and immediately called backup. They performed a triage screen and wrote P1, P2 or P3 on everyone’s hand and then dealt with the P1 patient with a shattered pelvis, and the 8 month pregnant female with severe abdominal bruising who was not wearing a seat belt. Other ambulances then arrived to recover the remaining casualties. We were then informed that we had been taken to the wrong base and that our driver would collect us and take us to the correct place. Oh well go with the flow! We were taken to the ER 24 training base and met up with 'Morne' and 'Dave' ER 24 chief instructors. We would be going out with them in the response car which attends all P1 & P2 casualties they would take us all around Johannesburg and take any calls in the area we happened to be in. These guys were great providing us with their experience as they drove us around for 2 days taking us to the best and worse parts of Johannesburg. On one occasion, we went for a Thai meal and they also provided a South African picnic because we had not eaten anything specifically from the region. The meelie pap, tomato sauce and sausage and the milk tart was a winner. During the day we went to Chris Hani Baragwanath Hospital, Soweto (named after a Cornish man!). Because Morne and Dave knew the trauma Consultants we were taken on a tour of the trauma areas and the unit in general. This place was so much cleaner than the Charlotte Makeke hospital, despite the number of patients in the area waiting to be seen. The general atmosphere of the hospital was much brighter than the one that we had been working in. This had been the primary hospital used during the football world cup and it was evident that money had been well spent here. It was easy to pick up on the general work ethic; the staff seemed much more upbeat and relaxed. We returned to the hospital late on Saturday night with a patient suffering from 50% burns, however the trauma unit was full, the resus bays and burns unit were full, so they rearranged people to take the patient into the ward without any drama and just adapted to the situation presenting itself. This hospital had an air of competence and strong leadership. Numerous student doctors and nurses were working along with the Medical team you got the impression that this would be a good place to work. We went to an RTA and got involved with assessing the scene and casualties, we observed the state of the cars bent steering wheel and crazed windscreen. The driver, who was well intoxicated, was feeling no pain and didn’t want medical help (he would definitely be sore in the morning) the driver of the other car he hit (driver side impact) had neck pain and was taken by an ambulance to hospital. We left this scene to go to a stabbing! The paramedics meet up at service stations and restaurants around the city for free coffee and a chat with other paramedics whilst they wait for shouts (they were letting Morne and Dave know if they had anything worth seeing for us students) We were able to chat about the paramedic role, “what if’s”, “how do you do’s” etc. This was a great learning experience because they were all more than happy to pass on their skills and expertise, and were interested in the role we perform offshore, on rigs. Mopping up ATA Debrief and recommendations Tasneem, Janine and Trevor wanted feedback on our experiences over the previous 9 days. We expressed how much we had enjoyed the experience and were able to suggest improvements to enhance the learning opportunities. Improve the pre course administration, Drop ward 165 - little or no value to North Sea Medics Start with an ambulance placement to orientate students to the location, Placement at Chris Hani Baragwanath Hospital, Soweto as well as Charlotte Makeke hospital Add an ACLS or ITLS course Information on how to say hello in the 9 languages and information on handshaking to aid initial encounters. (South Africans are in general very polite) Conclusion There are a few issues worth reviewing. Personal safety of the individual whilst in Johannesburg. I never felt unsafe or in danger at any time during my stay. Johannesburg is no different to any other town or city some areas you avoid others are OK. Listen to the locals and follow the local advice, we went to some very poor areas but the people were always polite. The paramedics are held in high esteem within Johannesburg and danger was never an issue. lack of practical experience and exposure to trauma obtained during our 2 day yearly accident and emergency placement at Aberdeen Royal Infirmary (ARI) With such low incidence of trauma in the UK, how can Nurses/Medics retain trauma skills particularly within ARI where the exposure to trauma patients is significantly less than in Johannesburg? Whilst doing the experiential training in the Trauma unit and with the ambulances I have learnt and been exposed to so much more than I was at Aberdeen as you can tell from my account. This was a total experiential learning experience where you can learn from observation, action and others. In the RSA • Trauma accounts for 40% of emergency centre attendances • Highest rates of traumatic deaths in the world • South Africa has 1,200 deaths on the road a month and 60,000 South African’s meet their end violently every year What can be obtained from training in Johannesburg that cannot be obtained at ARI In Johannesburg there are more opportunities to be involved with trauma as the placement is longer and there is more of it. The annual patient workload is approximately 20 000 trauma patients per year, including in excess of 2000 admissions and 1700 major resuscitations annually. The Unit is one of two major referral centers in the Johannesburg area, receiving patients from throughout the Province, neighbouring provinces and neighbouring states. 2006 http://www.trauma.org/index.php/resources/elective/351/ What is wrong with the training that we currently receive There is nothing wrong with the training that we currently receive. I believe our company is forward thinking and innovative in their approach to Medics training by compulsory 2 yearly Medics course instead of 3 yearly as per HSE requirement, yearly 2 day ARI placement and doctors assessment. So adding a placement in Johannesburg would complement the training already provided by exposing Medics to actual trauma situations better ensuring that Medics are capable and competent to meet any given situation. Why the need to travel over 6000 miles, to a country that is in the top 10 of the most dangerous places in the world to visit and to a place that is reputed to be one of the most notorious murder/rape/robbery cities in the world? In my personal opinion Johannesburg is just like any other city there are areas that you would not choose to go on your own and others where you feel safer. As a female this was important to me. My lasting impression of Johannesburg and the RSA is that the majority of people are polite and happy and willing to help anyone. There is a positive culture where they are striving to improve their country and themselves just as we are in the UK. In summary would I go back? – Absolutely, without hesitation and I know Dylan is of the same mindset. Paula Logan North Sea Medic and Registered Nurse August 2012