DEPARTMENT OF PODIATRY PDSA Cycle to improve pathways of care for patients discharged from Victoria Hospital vascular ward and who require podiatry foot management upon discharge Angela Green Podiatry Principal October 2013 INDEX 1. PLAN - AIM 2. DO - CHANGE/TEST IMPLEMENTATION 3. STUDY – DATA ANALYSIS 4. ACT – DEVELOP CHANGE 5. REFERENCES SIGN 89 (2006) reminds us that ‘Peripheral arterial disease, and its most common manifestation, intermittent claudication, are associated with considerable morbidity and mortality’ also ‘Patients with claudication can have a significantly reduced quality of life due to their restricted mobility’. Surely the support and risk reduction that can be achieved by regular foot and lower limb screening, Podiatry management, advice and initiation of other risk reducing measures such as footwear cannot be overlooked and impact underestimated. Yet there are still occasions when people with foot problems and peripheral arterial disease are not seen by a Podiatrist and no pathway for Podiatry support following discharge to help reduce further foot complications and subsequent admissions. Plan Aim: To ensure podiatry lower limb management is in place for patients who suffer from lower limb peripheral arterial disease and are being discharged from a vascular ward. This was specifically targeting patients who did not have diabetes since care is usually in place for the diabetes population. This was achieved by: Discussions between Podiatry and the Vascular team identified that a service improvement was required to address the on-going foot management post discharge of this patient group who were at an increased risk of amputation. A member of the senior nursing team in Ward 52 Victoria Hospital devised a brightly coloured sticker which was adhered to the front cover of the notes of all patients with lower limb arterial disease admitted to the ward. The sticker prompted the question ‘Do you attend Podiatry?’ If no Podiatry was in place or they were uncertain about whether they saw a Podiatrist, a referral was made using the ‘Referral for Podiatry treatment’ document (appendix1) which was held in the vascular ward. Completed referrals were sent to the Podiatry Principal at the Diabetes Centre, Victoria Hospital for dissemination to local clinics and data collection. Over a 3 month period a table was completed to identify how many patients were not being seen in Podiatry (impact on patient) and the potential caseload increase in each locality (impact on Podiatry service) Do The use of the sticker prompts to identify those patients who did not have podiatry in place or were unsure if podiatry was in place for when they were discharged was implemented. Where podiatry referral was required the ‘Referral for Podiatry treatment’ document was completed and sent to Podiatry department, Diabetes Centre, Victoria Hospital, Kirkcaldy for data collection. The data was gathered over a 3 month period from 20th May 2013 to 20th September 2013 Diabetes Did Y/N patient say podiatry was in place Y No Was podiatry in place If ‘Yes’ at what level Yes Kelty Y No Yes Foot screening only – low risk Diabetes specialist Podiatrist 3. 4. Markinch Carnegie N N No Unsure No Yes 5. 6. 7. 8. 9. 10. 11. 12. Carnegie Cowden Cowden Carnegie Kirkcaldy Carnegie Adamson Carnegie N N N N N N N N No Unsure No No No No No No No No No No No No No No Patient Locality 1. Kirkcaldy (Fairisle) 2. Community Podiatry Over the 3 month period 12 referrals were received. Of these 2 patients has diabetes and had already seen a Podiatrist. Of the remaining 10 patients 1 reported being unsure whether they saw a Podiatrist or not. It transpired that care was already in place for this patient. The remaining 9 patients were referred to their local Podiatry clinic. 6 patients resided in the Dunfermline and West Fife locality 2 patients resided in the Kirkcaldy and Levenmouth locality 1 patient resided in North East Fife locality Study The snapshot report confirms, as predicted, that some patients, who had a high foot risk, had not been referred to Podiatry services before hospital admission and no Podiatry follow-up would have been in place. It also confirmed that for patients with diabetes they were known to Podiatry services. The stickers and direct questioning by ward staff is an effective and simple way of identifying those in need of input and the referral document is a direct means of referring the patients for care once home. The new system of identifying, referring and putting care in place for this high risk patient group has further enhanced care for patients suffering from PAD and potentially reducing further foot complications associated with the disease process. Over the 3 month period, 9 patients were referred to Podiatry. If the same number of patients were to be referred month on month then over the year there is the potential for around 36 patients to be referred. This would have an impact on service delivery since the input required for those patients at high risk of ulceration is time consuming and places increasing demands on staff delivering the care. Where foot ulcerations are present, this poses additional service pressures in terms of staffing and dressings resources. . We are fortunate to have an excellent rapport in Fife between Vascular and Podiatry services with patient care at the forefront of improvements to service delivery. This small project with the development of the Podiatry sticker by Vascular ward staff and the implementation of the Podiatry treatment referral form coupled with the excellent communication both services have with each other has gone another step towards improving patient care and outcomes. At present the Podiatry Principal attends the multidisciplinary team meeting once per week which further enhances patient care and streamlining of care between services. It allows the opportunity for individual cases to be discussed and patients whom Podiatry may have concerns about highlighted to the vascular team for their intervention as appropriate. Unfortunately, there is currently no specialist Podiatry provision for patients attending out-patient vascular clinics or specific to vascular wards. There is no specialist Podiatry provision for people with PAD in community Podiatry clinics. To enhance services, patient outcomes and to streamline care between disciplines whilst at the same time providing a seamless transition for the care of patients from the ward to community and to out-patient clinics, the development of a specialist podiatry role would be advantageous to ensure continuity of care with regard to wound and high risk foot management. Act Continuation of communication and current patient referral processes between services using the ward stickers on in-patient notes and the referral to Podiatry document. A list of local Podiatry clinics was sent to the ward for use once the pilot period had ended so that patients can be referred directly to their local podiatry clinic upon discharge and not directed through the Podiatry department at the Diabetes Centre first. The referral documents will be completed by the ward staff to ensure local Podiatrists are aware of those vascular, high risk patients being discharged and whether or not they have a foot wound. It also provides the Podiatrist with information pertaining to any vascular interventions which have been carried out whilst the patient was in hospital, providing a more complete overview and patient history. Continuation of attendance of a Podiatrist at the multidisciplinary vascular meetings Development in the future of a specialist Vascular Podiatry post should service development funding become available to do so to streamline and enhance patient care and support in the vascular team management of the vulnerable foot References SIGN 89 (2006), Diagnosis and management of peripheral arterial disease. Available at www.sign.ac.uk/guidelines/fulltext/89/ (accessed 18th September 2013) Appendix 1 SURNAME: TITLE: DATE OF BIRTH: FIRST NAME: CHI NO: (10 DIGIT NUMBER AT THE TOP LEFT OF YOUR PRESCRIPTION) ADDRESS: CONTACT TEL NO: / / POST CODE: MOBILE NO: GP PRACTICE: PRACTICE ADDRESS: PLEASE GIVE DETAILS OF ANY PREVIOUS NHS PODIATRY TREATMENT? YEAR: REASON: VENUE: MEDICAL HISTORY: Please record any ill health problems you have or have had in the past e.g. diabetes, stroke, arthritis etc MEDICATION: Please list all medications/tablets you are taking including any herbal remedies (Attach additional sheet if more space is required) ALLERGIES: FIRST LANGUAGE: DO YOU REQUIRE US TO ORGANISE AN INTERPRETER? REASON FOR REFERRAL: PLEASE NOTE THAT NHS FIFE PODIATRY DOES NOT PROVIDE A SIMPLE NAIL CUTTING SERVICE HOW LONG HAVE YOU HAD THIS COMPLAINT? PLEASE SUPPLY ANY OTHER HELPFUL INFORMATION: REFERRED BY: DATE: OFFICIAL USE ONLY DATE RECEIVED: DATE APPOINTED: REFERRAL PODIATRY PLEASE RETURN FORMFOR TO YOUR LOCAL TREATMENT PODIATRY CLINIC DO YOU NEED PODIATRY? A guide to self-referral to the Podiatry Service Podiatrists assess and treat problems of the foot and lower limb. Our service aims to promote good foot health in the population of Fife, in order to help sustain mobility and independence and reduce pain. The NHS Fife Podiatry Service does not provide a simple nail cutting service. HOW DO YOU SELF REFER? If you are a Fife resident with foot problems you can self-refer to the podiatry service without seeing your GP or other health care professional. Please complete the attached self-referral form in as much detail as possible and either hand in or post it to your local podiatry clinic. WHAT WILL HAPPEN NEXT? A podiatrist will check your form and you will be contacted to arrange an appointment or discuss your application. Assessment appointments are normally offered at a clinic close to your home. At your first appointment the podiatrist will review your medical history and assess your foot health. Using this information the podiatrist will determine your clinical need and put together an agreed treatment care plan with you. Please note our service aims to support patients to self care therefore ongoing podiatry treatment may not always be required.