Plac BSc (HONS) DENTAL HYGIENE AND DENTAL THERAPY DENTAL PRACTICE PLACEMENT GUIDANCE SEPTEMBER 2014 D:\687271045.doc 1 CONTENTS Page 1 INTRODUCTION 1 2 PREPARATION FOR THE DENTAL PRACTICE PLACEMENT 2.1 Confidentiality and Informed Consent 2.2 Conflict Resolution 2.3 Infection Control 2.4 CPR and Medical Emergencies 2.5 Disclosing and Barring Service (DBS) 1 1 2 2 2 2 3 ROLES AND RESPONSIBILITIES 3.1 Placement Educator 3.2 The Dental Practice Placement Co-ordinator 3.3 The Student 3.4 Students’ Working Hours 3.5 Students’ Obligation to Reporting Absence 3.6 Students’ Dress Code and Clinical Conduct 2 2 3 3 4 4 4 Appendix 1 Confidentiality and Informed Consent Guidelines for Students 6 Disclaimer The information contained in this handbook is, as far as possible, accurate and up to date at the time of printing. The express permission of Teesside University must be obtained to reproduce any. Or all of this publication, other than for personal use or for those purposes permitted by law. D:\687271045.doc 2 1 INTRODUCTION Thank you for agreeing to be a placement provider for students on the BSc (Hons) Dental Hygiene and Dental Therapy programme at Teesside University. During the placement, the students will be required to undertake and record clinical treatments within the scope of practice of the Dental Hygienist and Dental Therapist. A Placement Educator from Teesside University will accompany the students to the placement and it is their responsibility to monitor and assess the student’s treatments. 2 PREPARATION FOR THE DENTAL PRACTICE PLACEMENT The following information is provided for you to be aware of existing knowledge and skills gained by the student in previous modules. More detailed information is provided in the Dental Hygienist and Therapist Clinical Development (DEN3005-N) and Clinical Theory for the Dental Hygienist and Therapist (DEN3004-N) Module Guides. In addition students have addressed: Client/patient confidentiality and informed consent Conflict resolution Infection control CPR and Medical Emergencies Safeguarding The focus of this placement is to provide the student with the setting for experiential learning and the students’ development of clinical reasoning and problem-solving skills with a reflective approach to practice. Students should be encouraged to apply theoretical knowledge to practical situations, plan their practice, undertake the examination and reflect on the process and outcome. 2.1 Confidentiality and Informed Consent Confidentiality and informed consent is essential in the health and social care setting, as maintaining confidentiality and gaining consent, promotes trust and individual choice for each client/patient. Please see the School of Health & Social Care School (SOHSC) Handbook for the Consent and Confidentiality Guidelines. (See Appendix 1). It is essential that students abide by their respective professional code of conduct/codes of practice when gaining informed consent and maintaining confidentiality. This information can be accessed in the General Dental Council (GDC) documents; ‘Principles of Patient Confidentiality’ and Principles of Patient Consent’. Any breach of confidentiality or failure to gain informed consent, in any D:\687271045.doc 1 setting, will be deemed to be unprofessional conduct and may result in the School of Health & Social Care Fitness to Practise procedure being invoked. 2.2 Conflict Resolution All students have attended a conflict resolution workshop which is organised and facilitated by Teesside University. 2.3 Infection Control In the first-year module DEN1001-N Introduction to Dentistry students are introduced and assessed in infection control in accordance to the Department of Health (DH) Document Decontamination: Health Technical Memorandum 10-05 – Decontamination in Primary Dental Care Settings, 2013 edition prior to treating patients on the Student Dental Treatment Clinic. The students are continually assessed in this area via clinical competence over the three-year programme. 2.4 CPR and Medical Emergencies All students are trained and assessed annually in the management of medical emergencies. 2.5 Disclosing and Barring Service (DBS) The Criminal Records Bureau (CRB) and the Independent Safeguarding Authority (ISA) have merged to become the Disclosure and Barring Service (DBS). CRB checks are now called DBS checks. All students have had an enhanced prior to admission onto the programme. The student will provide you with their DBS number prior to starting the placement. 3 ROLES AND RESPONSIBILITIES 3.1 Placement Educator The Placement Educator from Teesside University dental team will provide close supervision of the student Dental Hygienist and Dental Therapist in your dental practice. It will be their responsibility to provide grades and feedback on the student’s treatments. The Placement Educator will assume responsibility for the student’s learning in the practice setting and will play a pivotal role in facilitating the student in developing their clinical experience in the dental practice setting. The Placement Educator oversees the student’s clinical education by: D:\687271045.doc Ensuring their clinical experience is planned, profiled and monitored. 2 Responding appropriately to issues and difficulties as and when they arise. Auditing the student’s feedback and evaluation of clinical experience. The Placement Educator plays a vital role in the student’s clinical education and to ensure they enjoy a positive experience they will: Be committed to educating Dental Hygiene and Dental Therapy students. Provide students with appropriate and practical learning experiences. Demonstrate clinical competence and CPD. Facilitate students’ learning needs. Monitor students’ progress, providing regular and constructive feedback. Assisting students by setting objectives for their clinical experience. 3.2 The Dental Practice Placement Co-ordinator The Dental Practice Placement Co-ordinator acts as a link between the University and the dental practice setting and as such is a point of contact for dental practice placement providers and student Dental Hygienist and Dental Therapist wishing to discuss issues relating to dental practice. The role includes: Liaison with the dental practice placement provider prior to placing students and after the placement has ended. Supporting dental practice placement providers and students during the placement. Briefing and debriefing students before and after placements. Attending team/staff meetings in dental practices as appropriate. Identifying potential new placements and assessing their suitability as a teaching and learning environment. Normally selecting suitable placements for the student ensuring that he/she has a variety of appropriate experiences. The Dental Practice Placement Co-ordinator will: 3.3 Contact the practice prior to the placement to identify treatments booked in for the students. Arrange for the appropriate instruments and materials required for the procedures to be delivered to the practice. Arrange for collection of the decontaminated instruments to be returned. The Student The role of the student is to: D:\687271045.doc 3 Provide treatment for patients under close supervision of the Placement Educator. During the placement students must: Adhere to all dental practice policies and procedures. Act appropriately toward all members of staff, users, carers, relatives and other health care professionals. Act in a professional manner at all times. Adhere to the GDC Standards for the Dental Team (2014) available at: https://www.gdcuk.org/Dentalprofessionals/Standards/Documents/Standards%20for%2 0the%20Dental%20Team.pdf Act as advocates for the University. 3.4 Students’ Working Hours Dental Hygiene and Dental Therapy students are expected to work the sessions timetabled by the University, in accordance with the dental practice opening times. This may vary from establishment to establishment. The students are expected to arrive at the dental practice placement at least 30 minutes prior to the first patient in order to prepare for the appointment. 3.5 Students’ Obligation to Reporting Absence Should a student be unable to attend their dental practice placement due to sickness the student MUST inform the Dental Practice Placement Coordinator as soon as possible. The Dental Practice Placement Co-ordinator will endeavour to provide alternative personnel to cover the session where possible. The Dental Practice Placement Co-ordinator will contact you with any student changes. 3.6 Students’ Dress Code and Clinical Code of Conduct Students are provided with a Teesside University dental uniform and will be expected to wear them at all times during their dental practice placement. The student should: D:\687271045.doc Adhere to the ‘Naked from the Elbow Down’ policy. (If any student who for cultural or religious reasons, for example, objects to the above, special arrangements may be made after negotiation with the Principal Lecturer and the dental practice placement). Jewellery must not be worn at the dental practice placement apart from a plain wedding band and one pair of stud earrings. Not wear wrist watches; however students are able to wear a fob watch. Have their hair neatly tied back and not touch the collar of the uniform. Wear safety glasses/goggles/visors during all clinical procedures. 4 Adhere to recommended hand hygiene procedures at all times Fingernails must be clean and short. Not wear nail varnish at any time equally acrylic/gel nail extensions/ overlays are not allowed. Wear gloves provided when carrying out treatment. Adhere and acknowledge health and safety rules at all times. Only carry out procedures specified on treatment. Discuss all clinical procedures with the Placement Educators. Ensure all clinical work is checked by Placement Educators. Strictly follow instruction from Placement Educators. Obtain informed consent from the prior to the commencement of any clinical procedure. Maintain confidentiality at all times (see SOHSC Consent and Confidentiality Policy). Adhere to professional standards and behaviour at all times. Maintain the high standards of a Dental Therapist at all times. Students should NOT: D:\687271045.doc Not attend the dental practice placement in soiled or creased uniforms. Turn up to dental practice placement under the influence of alcohol or drugs or smelling of alcohol. This is a serious offence. Students will be asked to leave the dental practice placement. The Principal Lecturer will be alerted. 5 APPENDIX 1 SCHOOL OF HEALTH & SOCIAL CARE CONFIDENTIALITY AND INFORMED CONSENT GUIDELINES FOR STUDENTS Confidentiality and Informed Consent are essential in the health and social care setting, as maintaining confidentiality and gaining consent promotes trust and individual choice for each client/patient. It is essential that as a student you abide by your respective professional code of conduct/codes of practice when gaining informed consent and maintaining confidentiality. It is important that you are aware that any breach of confidentiality or failure to gain informed consent, in any setting, will be deemed to be unprofessional conduct and may result in the School of Health & Social Care Fitness to Practise procedure being invoked. By ‘setting’ the School is referring not only to the practice environment but also within the University and a student’s digital presence i.e. social networking. 1 CONFIDENTIALITY When a patient/client/fellow student discloses information to a health or social care professional (including you as a student) it is reasonable to expect that this information is held in confidence. The professional has a duty of confidence not to disclose the information in a form that might identify the individual without their permission. This also applies to information disclosed to you by carers of service users and colleagues (fellow students, academic or practice staff): Patients entrust us with, or allow us to gather, sensitive information relating to their health and other matters as part of their seeking treatment. They do so in confidence and they have the legitimate expectation that staff will respect their privacy and act appropriately. In some circumstances patients may lack the competence to extend this trust, or may be unconscious, but this does not diminish the duty of confidence. It is essential, if the legal requirements are to be met and the trust of patients is to be retained, that the NHS provides, and is seen to provide, a confidential service. Department of Health (2003) p3 Confidentiality. NHS Code of Practice http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAn dGuidance/DH_4069253 “You must treat information about service users as confidential and use it only for the purposes they have provided it for. You must not knowingly release any personal or confidential information to anyone who is not entitled to it, and you should check that people who ask for information are entitled to it. D:\687271045.doc 6 You must also keep to the conditions of any relevant data-protection laws and always follow best practice for handling confidential information. Best practice is likely to change over time, and you must stay up to date”. Health and Care Professions Council - Standards of Conduct, Performance and Ethics Standard 2 - You must respect the confidentiality of service users. http://www.hpcuk.org/assets/documents/10003B6EStandardsofconduct,performanceandethics.pdf 1.1 Maintaining Confidentiality in the Practice Setting Students must not normally hold any personal information about clients or patients on any electronic or digital resource e.g. memory sticks, PCs. (Exceptions to this must have been agreed at programme approval and be stated in the relevant programme documentation with clear guidelines given as to the management of this data). Documentation must not normally include client/patient/user/ information, i.e. care plans, assessment forms, prescription sheet, psychometric testing, (exceptions to this must have been agreed at programme approval and be stated in the relevant programme documentation with clear guidelines given as to the management of this data). To maintain anonymity of clients/patients/carers use generalised terms, young, middle-aged, office worker etc. Information that by its very nature could identify the client/patient/ user/family/carer/staff members/students or colleagues, i.e. demographic details, unusual circumstances must not be used. Documentation that identifies the workplace/practice setting must not be submitted if it is not in the public domain. Many documents are now available to the public and therefore they are not considered to be confidential. However, care needs to be taken as these documents linked with other detail could identify the individual. This would then constitute a breach of confidentiality. All School-issued documentation, Trust and Organisation documentation which is included to authenticate attendance at workshops, fire lectures, study days etc. and supervisors’ testimony are permitted. Maintain anonymity of members of the workforce. (Signatures of staff in the workplace who sign students’ official documentation is the exception) 1.2 Maintaining Confidentiality in Other Settings Confidentiality must be maintained at all times and not just for practice. Remember you are expected to abide/work within the spirit of your code of conduct/practice when away from the University or practice area. The University is supportive of methods to promote learning and therefore permits students to record all taught sessions unless D:\687271045.doc 7 instructed otherwise by their tutors. The recordings must be for your sole use. You are not permitted to share your recordings with others (other than with a transcriber to accommodate an identified disability need) or to put recordings in the public domain in any manner. However, many sessions within the School involve student discussions where students may disclose personal information. If this is the case the student must either not record or stop recording to maintain their peers’ confidentiality. You must inform your tutor at the beginning of a session that you will be recording the session to ensure they can give appropriate guidance during the session. Be careful when using social networking sites e.g. Facebook, Twitter, as sharing information about fellow students may result in confidentiality being breached and a Fitness-to-Practise Procedure instigated. Please note, that if confidentiality is breached in any piece of summative assessment then that piece of work will be referred and will receive a mark of ‘0’ (zero). If at first attempt you will not be eligible for resubmission. 2 INFORMED CONSENT The guiding principle when working with a patient/client/fellow student is that they have a right to determine what happens to them, it is a fundamental part of good practice. Legally and ethically an individual should give valid consent before any intervention commences. In a health or social care context where a professional does not respect this principle they may be liable to legal action by the individual or action by their professional body. For consent to be valid, it must be given voluntarily by an appropriately informed person who has the capacity to consent to the intervention in question (this will be the patient or someone with parental responsibility for a patient under the age of 18, someone authorised to do so under a Lasting Power of Attorney (LPA) or someone who has the authority to make treatment decisions as a court appointed deputy). Acquiescence where the person does not know what the intervention entails is not ‘consent’. Department of Health (2009) Second Edition P5 Reference guide to consent for examination or treatment. http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAn dGuidance/DH_103643 You must explain to service users the care or services you are planning to provide, any risks involved and any other possible options. You must make sure that you get their informed consent to any treatment you do carry out. You must make a record of the person's decisions and pass this on to others involved in their care. In some situations, such as emergencies or where a person lacks decision-making capacity, it may not be possible for you to explain what you propose, get consent or pass on information. However, you should still try to do all of these things as far as you can. D:\687271045.doc 8 A person who is capable of giving their consent has the right to refuse to receive care or services. You must respect this right. You must also make sure that they are fully aware of the risks of refusing care or services, particularly if you think that there is a significant or immediate risk to their life. You must keep to your employers’ procedures on consent and be aware of any guidance issued by the appropriate authority in the country you practise in. Health Care Professions Council - Standards of Conduct, Performance and Ethics Standard 9 - You must get informed consent to provide care or services. As a student it is important that you inform the individual of your status and that permission is given for you to carry out any intervention/record the session. The individual must also be informed and consent given where the activity is not part of the individual’s care but is for the purpose of furthering your education. 2.1 Gaining Informed Consent for Summative Assessments. You must adhere to your respective professional guidelines for documenting informed consent. Evidence of this must be visible in any of your written work submitted if individual client/patient/carer/family information has been utilised in your assessed work. Consent is required for: Case studies that contain specific client/patient/carer/user/family information, i.e. problems, condition, demographic detail, unusual circumstances, employment. Reflection that includes client/patient history or other significant information (as above). Critical incidences that include client/patient history or other significant information (as above). Information about colleagues. Consent is not required for: Critical incidences and generalised reflection, focusing on practice when discussing one’s own feelings about a situation rather than the specific circumstances of the patient/client. Please note that if informed consent has not been obtained for any piece of summative assessment that relates to a client/patient/user/carer/ colleague, then that piece of work will be referred and will receive a mark of ‘0’ (zero). If at first attempt you will not be eligible for resubmission. Consent forms for students of the School of Health & Social Care can be obtained on the e-directory. To verify consent from patient/client or carer D:\687271045.doc 9 please use an informed consent declaration form. Your Practice Teacher/Mentor verifies that you gained consent from the individual(s) concerned. 3 CONCLUSION At the start of your course, usually in induction week, to ensure you gain an understanding of the principles underpinning confidentiality and informed consent you will be introduced to the concepts and their application to your chosen profession. You will also be asked to sign a form stating that you understand and will abide by the principles of confidentiality and informed consent. If you are unsure of the principles and how they apply to your practice then it is your responsibility to seek further guidance. D:\687271045.doc 10