IneoQuest Technologies, Inc. Video over IP – Get the Picture! IP Video Basics session Presenter: Rico E. Vitale Rico.Vitale@IneoQuest.com (603) 498-1249 IneoQuest Technologies, Inc. www.ineoquest.com Video over IP Training Agenda – Video over IP Basics • IneoQuest Overview • Principles of Video over IP • Compression Overview • MPEG Data Streams • Networking Fundamentals • Video over IP • Unicasting / Multicasting • Video over IP – Monitoring & Measurements • IneoQuest Solutions • References & Contact Information IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Company Overview • Founded in 2001, based in Mansfield, MA • Fast and steady growth – Greater than 670% - three-year growth rate – Recognized as one of the top ten fastest growing companies - 2007 (Boston Business Journal) • IP Video Measurement and Quality/Service Assurance Solutions • Over 300+ unique customers, worldwide – Telecom Tier 1/2/3, MSO Cable, Broadcast/Satellite, Equipment Manufacturer Markets • Direct sales and support in North America, Europe and Asia • Committed to helping service providers improve video quality and control OPEX • Pioneering open streaming IP Video Standards – Co-author with Cisco of the Media Delivery Index (RFC #4445) IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Why monitor video at all? • “So quiet you can hear a pin drop!” – US Sprint 1986 – Voice customer are LESS demanding • Consumers are less forgiving when it comes to poor video quality compared to voice calls or data connections – More demanding since HD • Very little loss can have a detrimental effect on video and the viewers Quality of Experience (QoE) IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Principles of Video over IP Given good quality source video, Packet Loss is the only thing an IP transport network can do to affect video quality. MDI = DF : MLR IneoQuest IP VIDEOTRAINING Make sure to check the Quality BEFORE making millions of copies IneoQuest Technologies www.ineoquest.com Video over IP Training Principles of Video over IP Jitter on a single flow can and will lead to changes in behavior on other flows. Cumulative Jitter does not directly affect video quality, but it is an indicator of impending loss. MDI = DF : MLR IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Principles of Video over IP Channels 1- 129 Channels 134- 210 130 All programs should be inspected continuously to effectively monitor IPTV throughout a network. 131 132 133 134 MDI = DF : MLR IneoQuest IP VIDEOTRAINING Monitor All Live IPTV flows, What you don’t watch your customer does! IneoQuest Technologies www.ineoquest.com VIDEO & AUDIO COMPRESSION IneoQuest Technologies, Inc. www.ineoquest.com Video over IP Training Video and Audio Compression • Compression Overview • Video Compression • Key to Compression: Remove Redundancy • Video Compression Formats • MPEG Compression Technologies • MPEG Video Compression • MPEG Audio Compression IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training The Need for Compression • Storage Requirements – Digital storage costs are decreasing significantly – Still be very expensive to store uncompressed TV data – A two-hour SD television program ≈ 200GB • Bandwidth Requirements – Transmitting uncompressed data significant distance is extremely difficult • Uncompressed Standard Definition (SD) digital video requires > 200 Mb/s • Uncompressed High Definition (HD) digital video requires > 1Gb/s • Processing Power / Hardware Requirements – Processing large amounts of video data (storage) in real-time (bandwidth) IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Video Compression • The goal of video compression is to reduce the quantity of data used to represent video content without substantially reducing the quality of the picture. Analog Video Sequence Film or Video Camera Uncompressed Digital Bitstream Digitization Compressed Digital Bitstream Compression // Transport Digital TV Decode Analog TV Encode The generalized process of compressing digital video for delivery over transport networks where they are decoded back into digital or analog video IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Key to Compression: Remove Redundancy • Video compression algorithms take advantage of several Types of Redundancy to reduce the size of the Video Stream. • Spatial Redundancy – – • Temporal Redundancy – • Changes in an objects location and motion are normally very small from video frame to frame Coding Redundancy – • Pixels can be encoded in groups (macro blocks) Color and Brightness of neighboring pixels often have similar values Patterns and common motions often form in video Perceptual Coding Redundancy – The human eye cannot perceive minute differences in color and brightness Fewer Bits (storage) & Fewer Bits/second (bandwidth) IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training MPEG Compression • MPEG generally takes analog or digital video signals and converts them to packets of digital data that are more efficiently transported over a network • The MPEG system consists of two layers : – System Layer (timing information to synchronize video and audio) – Compression Layer (includes audio and video streams) . General MPEG Decoding System IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training MPEG Compression: I, P, B Frames & Group of Pictures • • • • • A frame is a single image from a video sequence. An I frame (initial, intra) is a frame that is compressed solely based in the information contained in the frame. A P frame (predicted) is a frame that has been compressed using the data contained in the frame itself and data from the closest preceding I or P frame. A B frame (bi-directional predicted) is a frame that has been compressed using the data from the closest preceding I or P frame and the closest following I or P frame. A Group of Pictures or GOP is a series of frames consisting of a single I frame and zero or more P and B frames. 10 ~ 64k Bytes 8 6 4 2 0 I B B P B B P B B P B B I Relative amounts of data for each frame type in a typical MPEG GOP IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Predictive – Minimal IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Predictive – Maximum IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training MPEG Compression: I, P, B Frames & Group of Pictures • The order video frames are transmitted can be different than the order they are displayed • A typical GOP in display order is: B1 B2 I3 B4 B5 P6 B7 B8 P9 B10 B11 P12 • The corresponding bitstream order is: I3 B1 B2 P6 B4 B5 P9 B7 B8 P12 B10 B11 • MPEG can also use a variable GOP to better deal with complex video (not shown). This concentrates I frames together during complex scenes IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Every Packet Counts • Every packet counts – Video and Audio CODECs remove large amounts of redundancy – Highly compressed data streams are created – Very small interruptions in the data stream can significantly reduce video quality • 1st Principle.: Given good quality source video, Packet Loss is the only thing an IP transport network can do to affect video quality. IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Building an MPEG Bitstream Formatting MPEG Video for Transmission IneoQuest Technologies, Inc. www.ineoquest.com Video over IP Training Building an MPEG Bitstream System Layer Overview • Elementary Streams (ES) • Packetized Elementary Stream (PES) • Program Stream (PS) • Transport Stream (TS) • Program Clock Reference (PCR) IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training System Layer: MPEG Stream Types • MPEG Stream Types: Elementary Streams, Packetized Elementary Streams, Program Streams, Transport Streams Video ES Audio ES Video Encoder Packetizer Audio Encoder Packetizer Video PES Audio PES PSIP Data Video ES Audio ES Video Encoder Packetizer Video PES Audio Encoder Packetizer Audio PES Multiple Program Transport Stream MUX Transport Stream Reference Page #(s): 187 IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training System Layer: Program Stream • A Program Stream (PS) carries a single program – In MPEG, a program is a combination of video, audio, and related data – All information in the program stream must have a common time-base. • Typically one video is combined with one or more audio streams Video PES + Audio PES 1 + Audio PES 2 = Program Stream 1 Packet Packet Header Reference Page #(s): 191 IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training System Layer: Transport Stream • • • • Transport Streams (TS) contains one or more program streams along with additional information The Transport Stream breaks the Elementary Streams into fixed length packets A transport stream containing a single program is called a Single Program Transport Stream (SPTS) A transport stream with more than one program is called a Multi-program Transport Stream (MPTS) Program Stream Packet Header Data Stream Program 1 Program 2 Program 3 Transport Stream = TS Packet Header 4 bytes IneoQuest IP VIDEOTRAINING 1 Packet = 188 Bytes Reference Page #(s): 192 IneoQuest Technologies www.ineoquest.com Video over IP Training System Layer: Transport Stream MPEG Packet & Header 1 TS MPEG Packet (188 bytes) Header Payload Minimum 4-byte Header Sync Byte 8 Transport Error Indicator 1 Start Indicator Transport Priority PID 1 1 13 Adaptation Field Length Discontinuity Indicator 8 1 Scrambling Control 2 Random Access Indicator 1 Adaptation Field Control 2 ES Priority Indicator 1 Continuity Counter Adaptation Field Payload 4 5 Flags Optional Fields Stuffing Bytes 5 PCR OPCR Splice Countdown 48 48 8 Transport Private Data Adaptation Field Extension Reference Page #(s): 193 IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Transport Stream: Constant & Variable Bit Rates Constant and Variable Bit Rates – CBR • Rate of CODEC’s data stream consumption is constant in the decoder • Useful in streaming media when the transport media is a fixed resource • Usually created by stuffing null packets into transport stream – VBR • • • • CODEC can vary the amount of output data per time segment More bits are allocated to more complex content Uses less overall bandwidth No stuffing IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Program Specific Information & Packet Identifiers (PIDs) Each Program Stream (in MPEG TS) has unique 13-bit Packet Identifiers (PIDs) • Standardized PIDs: – Program Association Table (PAT) – Program Map Table (PMT) – Stuffing • Configurable PID’s – Video – Audio – Data IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Program Clock Reference (PCR) Assisting the decoder: • Presenting programs on time • At the right speed • Audio synchronization Programs periodically provide a Program Clock Reference (PCR), on one of the PIDs in the program Encoder clock Decoder clock (reference, transmitted) (recovered, corrected) IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Encapsulation of MPEG Transport Streams IneoQuest Technologies, Inc. www.ineoquest.com Video over IP Training Video over IP or Networks Video into Packets • • Encapsulating Media Data Transport Protocols • Ports & Sockets • UDP / TCP / RTP Packet Transport • • Transport Methods Considerations IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training IP Encapsulation • IP Encapsulation is the process of taking a data stream, formatting it into packets, and adding the headers and other data required • MPEG over IP Transport streams consist of a series of multiple MPEG TS packets packed inside UDP datagrams – A typical IP video packet will contain 7 TS packets (188 x 7 = 1316 bytes) – Add Ethernet, IP and UDP headers (46 bytes) 1,316 bytes – Ethernet Maximum Transmission Unit (MTU) = 1,500 bytes + 46 bytes = 1,362 bytes Ethernet IP/UDP MPEG2 TS Video Packet 188 bytes MPEG2 TS Video Packet 188 bytes MPEG2 TS Video Packet 188 bytes MPEG2 TS Video Packet 188 bytes MPEG2 TS Video Packet 188 bytes MPEG2 TS Video Packet 188 bytes MPEG2 TS Video Packet 188 bytes IP Packet with MPEG2 TS Video Payload carried over Ethernet IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com CRC Standard vs. Jumbo Frame Standard IP Packet Jumbo IP Packet Approximately 20% more efficient. IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Transport Considerations • When video is being transported over an IP network, users need to consider a other factors that can significantly affect the users’ viewing experience • Multiplexing is a process of combining video streams from different sources into 1 IP flow. Two forms of Multiplexing commonly used today: Time Division and Statistical • Traffic Shaping consists of various techniques that are used to make video traffic easier to handle on a network. Overall goal is to make an IP flow less prone to sudden peaks in bit rate • Buffering is basically a collection of memory that is used to temporarily store information prior to taking some action. Buffers can have a major impact of video network performance • Firewalls are used to control the flow of information between two networks. Need to be aware of the constraints that firewalls impose on video services Reference Page #(s): 224-237 IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Multicasting IGMP – Internet Group Management Protocol IneoQuest Technologies, Inc. www.ineoquest.com Video over IP Training Multicasting • Basic Concepts • Unicasting • Multicasting • Joining and Leaving Multicast IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Unicast vs. Multicast • • High Bandwidth required between the video source and a number of end-users Video source make separate video streams for each recipient Unicast = one to one • • Multicast = one to many IneoQuest IP VIDEOTRAINING Reduced Bandwidth requirements between video source and multiple end-users Network devices (routers) makes copies of video stream for every recipient IneoQuest Technologies www.ineoquest.com Video over IP Training Unicasting • Unicasting is the traditional way that packets are sent from a source to a single destination • Each user who wants to view the video must make a request to the video source. • The source needs to know the destination IP address of each user and must create IP packets addressed to each user. As the # of viewers increase, the load on the network increases • Each viewer gets a custom tailored video stream which allows the video source to offer specialized features such as pause, rewind and fast-forward of video. VOD Server Unicasting IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Multicasting • Multicasting unlike Unicasting, puts the burden of creating streams for each user on that network rather than on the video source • IP packets are given special IP addresses to be recognized by the network as Mutlicast. IP Address range is Class D: 224.0.0.0 through 239.255.255.255 • IP Multicast uses UDP packets • IGMP (Internet Group Management Protocol) Protocol controls access to Multicast streams • User must request to Join and Leave a Multicast program Multicasting IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Monitoring & Measurements IneoQuest Technologies, Inc. www.ineoquest.com Video over IP Training Video over IP Monitoring & Measurements • Network Impairments • Flow Behavior • Video over IP Measurements • MDI – Media Delivery Index • Distributed Continuous Program (DCP) Monitoring • Determining Packet Loss (MLR) on a UDP flow • Delay Factor (DF) & the effects of a high Delay Factor IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Video Network Impairments • Packet Loss is when an IP packet does not arrive at its intended destination. This can be caused by any number of circumstances: Network Saturation, Network hardware failure, Queuing misconfiguration, etc. • Packet Reordering occurs in a network when packets arrive in a different order than how they were sent. Since MPEG has a very precisely defined structure and sequence, out of order packets can cause problems • Delay is going to happen in any network. Two types of delay: Propagation delay and Switching. Propagation is the amount of time to travel from one location to another. Switching delay occurs at any point in the network where a signal needs to be switched or routed. • Jitter is a measurement of variation in the arrival time of the data packets. Receivers must be built to tolerate jitter and networks should be designed not to create a lot of jitter. IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Media Delivery Index • The Media Delivery Index (MDI) is a metric that captures the amount of Cumulative Packet Jitter and the amount of Packet Loss of an IP stream. These are the only types of impairments that can be caused by an IP transport network. • MDI consists of two components: Delay Factor : Media Loss Rate • • Delay Factor (DF) is the size of buffer required to transport jittered packets in the network without loss divided by the rate of the media stream – it is proportional to the delay introduced in the system due to the network buffering. The buffer value is expressed in the time (milliseconds) it takes to transmit (drain) the maximum buffer size at outflow rate. • Media Loss Rate (MLR) is the total Media Packets Lost (per second) See RFC 4445 for complete details on how to calculate MDI – • MDI = DF : MLR http://www.ietf.org/rfc/rfc4445.txt?number=4445 See Application Notes at: http://www.ineoquest.com/page240.html IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Flow Behavior Ethernet Inter-Packet Gap Ethernet Packets MPEG Packets MPEG Inter-Packet Gap Buffer Decoder (Removes Ethernet frame and buffers MPEG) Monitor, TV, etc • Payload is extracted • Payload is buffered • Payload is clocked out Rate is determined by the MPEG Example 4.5Mb/s Each Ethernet packet contains up to 7 MPEG packets Rate is determined by the MPEG Example 4.5Mb/s • 188-bytes MPEG2 TS packet encapsulated within an IP Ethernet Frame. • Rate of IP delivery is the same as the rate of drain of the video (MPEG2 TS). • The packet arrival rate of each IP packet is exactly to the rate used to clock the contents of one IP packet from the receiver buffer. IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Simple IP Switch (example) Basic MDI Theory IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Flow Behavior: IP Flow with Jitter & Under Run Rate Under Run: Avg. Ethernet inter-packet gap timing at the delivery rate is less than MPEG video rate hence buffer runs empty 1 Ethernet Inter-Packet Gap Ethernet Packets MPEG Packets MPEG Inter-Packet Gap Buffer (Removes Ethernet frame and buffers MPEG) Decoder Monitor, TV, etc 2 For example: 3.50 Mbps rate For example: 3.75 Mbps rate Buffer (Buffer start to drain at MPEG rate 3.75 Mbps) Decoder Monitor, TV, etc 3 For example: 3.75 Mbps rate For example: 3.50 Mbps rate Buffer (Buffer is empty waiting for more IP packets) Decoder Monitor, TV, etc Nothing to Decode; Poor Video IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Flow Behavior: IP Flow with Jitter & Over Run Rate Over Run: Avg. Ethernet inter-packet gap timing at the delivery rate is more than buffer can handle hence the buffer drops packets 1 Ethernet Inter-Packet Gap Ethernet Packets MPEG Packets Buffer MPEG Inter-Packet Gap (Removes Ethernet frame and buffers MPEG) 2 Shorter Ethernet Inter-Packet Gap For example: 4.90 Mbps rate Decoder Monitor, TV, etc For example: 3.75 Mbps rate Buffer (Buffer starts to fill up) Decoder Monitor, TV, etc 3 For example: 3.75 Mbps rate For example: 4.90 Mbps rate Ethernet packets are dropped at the network device IneoQuest IP VIDEOTRAINING Buffer (Buffer Overflows) Decoder Monitor, TV, etc Impaired Video IneoQuest Technologies www.ineoquest.com Video over IP Training Simple IP Switch with High MDI Switch with High MDI IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Flow Behavior: IP Flow with IP Packet Loss IP Packet Loss: Ethernet inter-packet gap is enlarged due to IP packet loss, causing bursty IP Video delivery (Jitter) 1 Ethernet Inter-Packet Gap MPEG Packets Ethernet Packets Buffer MPEG Inter-Packet Gap (Removes Ethernet frame and buffers MPEG) Decoder Monitor, TV, etc 2 For example: 3.75 Mbps rate For example: 3.75 Mbps rate Buffer (Buffer starts to fill up) 3 Decoder Monitor, TV, etc Loss adds Jitter For example: 3.75 Mbps rate For example: 3.75 Mbps rate Ethernet packets are dropped in the network IneoQuest IP VIDEOTRAINING Buffer (Buffer could Under Run) Decoder Monitor, TV, etc Impaired Video IneoQuest Technologies www.ineoquest.com Video over IP Training Program Clock Reference (PCR) PCR Jitter vs. IP Jitter • PCR Jitter (recovered clock inaccuracy) • Serial transport media use a common clock between transmitter and receiver and can guarantee high accuracy of packet arrival times • Jitter is classified into two categories: PCR accuracy errors (PCR_AC) and network jitter. These two are then combined into PCR overall jitter (PCR_OJ) • Ethernet / IP Jitter (variation in expected packet arrival times) • No clock reference for transmission of packets • Because transport can include multiple devices (all with different buffer cues), there is no guarantee that packets transmitted with a given interpacket spacing will arrive with the same spacing • IP jitter is categorized and measured by the Media Delivery Index (MDI) Delay Factor (DF) IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Constant Bit Rate (CBR) Constant Bit Rate example – An encoder ideally transmits IP packets at the rate matching the MPEG encoded bit rate as shown here. – PCR time stamp updates occur every 40 ms in a stream continuously informing a decoder of the MPEG encoded bit rate. – Constant Bit Rate (CBR) encoding shown here. “Stuffing” bits maintain a constant bit rate even though picture complexity is dynamic. IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Variable Bit Rate (VBR) Variable Bit Rate (VBR) example – This example has high DF • The instantaneous, per packet IP bit rate is bursty and does not track the dynamic encoded PCR bit rate. – PCR bit rate varies dynamically with picture complexity with VBR since there is no stuffing PID. The instantaneous peak PCR rate may be peak limited (“capped”) by configuration. IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Delay Factor (DF) • DF continuously tracks the cumulative difference between MPEG bit rate and IP bit rate capturing the stream’s burstiness • If an IP stream is bursty, its instantaneous bit rate may significantly stress network transport device queues. IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Video over IP Measurements Properties that must be Measured and Monitored simultaneously to ensure Quality of Video over IP. • IP packet arrival times where jitter causes delay (Under Runs) • IP packet arrival times where jitter causes bursts (Over Runs) • IP packet bit rate average drift/deviation from the Video bit rate • IP packet loss • Video packet loss / CC errors IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Alarms & Warnings PAYLOAD IGMP Outage LOSS WARNING Alarms & Warnings Possible Causes • MDI-DF : Delay Factor (max value exceeded) • NTWK-UTL : Network Utilization (max value exceeded) • IP Flow Media Bit Rate Deviation (%) • Over Subscription • Encoder Behavior • Bursty Traffic • VOD Server Configuration • MDI-MLR : Media Loss Rate (max value exceeded) • RTP-LDE : Loss Distance Error (min value exceeded) • RTP-LPE : Loss Period Error (max value exceeded) • MLT-15 : 15min. Media Loss Total (max value exceeded) • MLT-24 : 24hr. Media Loss Total (max value exceeded) • MLS-15 : 15min. Media loss Seconds Total (max value exceeded) • MLS-24 : 24hr. Media Loss Seconds Total (max value exceeded) • RTP-SE : RTP-Total Sequence Errors (max value exceeded) • Noise • Bad Connectors • Pinched Cables • QoS Configuration • Equipment Configuration • Transient Power • VIDO-LOS : Video Flow Outage • Faulty Equipment • Loss of Power • Nature • IGMPv2 / IGMPv3 support • Join & Leave (min/max/average) • IGMP Zap time • AutoScan / Manual • Faulty Equipment • Configuration • Over Subscription • TS-PID : Transport Stream PID Bit Rate (lower limit exceeded) • TS-SYNC : Transport Stream Sync Byte Error • V-TSB : VIDEO-TS PCR Bit Rate (lower limit exceeded) • IP-SBRMX : IP-Stream Bit Rate (upper limit exceeded) • IP-SBRMN : IP-Stream Bit Rate (lower limit exceeded) • Encoder Issues (config, fault equipment) • Loss Video/Voice feeds IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com IneoQuest Monitoring and Troubleshooting Solutions IneoQuest Technologies, Inc. www.ineoquest.com Video over IP Training How IP Video is Challenging Service Providers • The biggest problem facing IP Video service providers is unbounded operational expenses (OPEX) – The inability to sustain quality across a distributed service area no matter how much is spent in OPEX – loosing business model • OPEX Drivers – – – – – – • Increased call volume – $5.00-$15.00 per call Increased truck rolls – $100.00 plus per roll Chronic problems – Problems “come and go” Lingering problems – No definitive problem resolution; “voodoo” troubleshooting No visibility – The customer becomes the monitoring and analysis system Lack of education – New technology presents new problems Summary – IP Video distribution presents a new set of problems • Unique issues that traditional monitoring systems are ill-equipped to handle or detect – IP Video is very different than voice and data • Requires an evolved multi-dimensional approach to quality and service assurance IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Video Across Multiple Systems (end-to-end program flow) 1000s of Video Flows Encoder Headend Network Video Servers Video Headend IneoQuest IP VIDEOTRAINING Core Network Hub/VHO IP Transport Edge Network Last Mile Network Premise Network Decoder Last Mile Networks IneoQuest Technologies www.ineoquest.com End User Subscriber Video over IP Training Complexities of IP Video 1000s of Video Flows Encoder Headend Network Video Servers Headend No matter where the issue is across any subsystem, the effect is seen at the end of the system at the subscriber IneoQuest IP VIDEOTRAINING Core Network Hub/VHO IP Transport Edge Network Last Mile Network Premise Network End User Decoder Last Mile Technology Subscriber Results in increased call volume ($) and truck rolls ($) Operational dollars get spent and problem is often not found or fixed….system never improves IneoQuest Technologies www.ineoquest.com Video over IP Training Coverage Areas Encoder Headend Network Video Servers MPEG Monitoring Subsystem Core Network Hub / VHO Network Monitoring Subsystem Edge Network Last Mile Network Premise Network Decoder DSL/RF Monitoring Subsystem Coverage Area Traditional MPEG Monitoring System Coverage Traditional Core Network Monitoring System Coverage Traditional DSL/RF Component Monitoring System Coverage IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com End User Video over IP Training Traditional Monitoring – Blind to Video Issues Single Video Program Problem Origination 1000s of Video Flows Encoder Headend Network Video Servers Core Network Video Headend Hub/VHO IP Transport Edge Network Last Mile Network Premise Network Decoder Last Mile Technology MPEG Monitoring Subsystem Network Monitoring Subsystem DSL/RF Monitoring Subsystem System Reports Good System Reports Good System Reports Good The first time it is realized there is an issue is at the customers TV, so customer calls and trucks roll. IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com End User Subscriber Video over IP Training Multi-Dimensional: All Flows, All Locations, All the Time 1000s of Video Flows Encoder Headend Network Video Servers Video Headend Core Network Hub / VHO Edge Network IP Transport Last Mile Network Premise Network Decoder Last Mile Network Coverage Area IneoQuest IQPinPoint Multi-Dimensional Video Quality Management System Coverage With Analysis, Monitoring, and Remote Troubleshooting all in one IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com End User Video over IP Training Multi-Dimensional Management: Detect, Isolate, Resolve Reports Good Video Reports Bad Video Reports Bad Video Reports Bad Video Reports Bad Video Reports Bad Video Reports Bad Video Reports Bad Video 1000s of Video Flows Encoder Headend Network Video Servers Video Headend Core Network Hub/VHO IP Transport Edge Network Last Mile Network Premise Network Decoder Last Mile Network End User Subscriber Single Video Program Problem Origination • Using Multi-Dimensional Video Quality Management, • Operations now can detect a Video issue. • Trouble ticket to specific sub system and use remote troubleshooting to solve issue. • If the customer calls, no need to roll truck since the issue is not at the premise. IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Solutions IneoQuest Hardware Platform: Singulus G1-T • Generate network traffic up to 2 GbE • Monitor & Analyze IP Video up to 1 GbE • 80 MB Capture & Record • Packet Morph (add Impairments) • 1 GbE Copper & Fiber Connections • 10/100 Management port • ASI Output port • 256 IP Flows IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Solutions IneoQuest Hardware Platform: Singulus Lite “Cricket” • Interactive Subscriber “Visual Impairment” Feedback • In-band IP Video/IPTV control and stats • Subscriber Behavior Tracking • Emulates an end point • Monitor & Analyze IP Video up to 10 IP Flows • 80 MB Capture & Record • 10 / 100 MbE Copper Connections Available Versions: Ethernet QAM • USB Management port IneoQuest IP VIDEOTRAINING ASI IneoQuest Technologies www.ineoquest.com Video over IP Solutions IneoQuest Software Application: IQMediaStimulus • Traffic Generation Software Application • • Used with Geminus, Singulus G10, Singulus G1-T Generate Video, Voice, or Data flows • TS files, LIBpcap files (TS with encapsulation), Data files, voice files (.au, .wav, etc) • Live Stream Replication • Can cause Impairments • Drop IP Packets, add Jitter, change IP Bitrate, change PCR rate, drop PIDs • Supports Multiple STIM targets • Test Set-ups • Ability to Auto Run Tests IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Solutions IneoQuest Software Application: IQMediaAnalyzer Pro • Monitoring & Analysis Software Application • New Dashboard • Impairments window • Enhanced Trigger & Capture Capabilities • Commercial Insertion Support • Microsoft IPTV support • Software Included with Hardware IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Solutions IneoQuest Software Application: IQTsX Pro • Post Analysis Software Application • • • • Search and Explore the capture Display the packet data Decode media packet headers IP & Media Packet Explorer • • • • • Packet arrival time reports PCR comparison reports & charts PID list reports GOP Structure reports Individual Channel analysis on MPTS • CC error detection • Packet Modification • 3rd party tool support • • Play the capture with VLC Media Player View Packets with Ethereal • Microsoft IPTV support • Licensed Software IneoQuest IP VIDEOTRAINING MPEG Deep Packet Analysis IneoQuest Technologies www.ineoquest.com Video over IP Solutions IneoQuest End-to-End Solution Overview iVMS Beginning of End-to-End Last Mile Video Headend IP Transport Deep MPEG Analysis, IP Video Monitoring, & Remote Troubleshooting Simultaneous IP Video Monitoring & Remote Troubleshooting IneoQuest IP VIDEOTRAINING End of Last Mile (Subscriber) Last Mile Technologies IP, QAM, HPNA, ADSL2+, VDSL, ASI, Wireless Last Mile Technologies IP, QAM, HPNA, ADSL2+, VDSL, ASI, Wireless IneoQuest Technologies www.ineoquest.com Video over IP Solutions IneoQuest iVMS IP Video Management System IneoQuest Technologies, Inc. www.ineoquest.com Video over IP Solutions iVMS – IQ Map View IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Solutions iVMS – IQ Topology View IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Solutions iVMS – Real-Time Monitoring IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Solutions iVMS – Reporting & Trending IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Solutions iVMS – Reporting & Trending IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Solutions iVMS – Reporting & Trending (Drill Down to PID level) IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Solutions iVMS – Reporting & Trending (PID Details) PID Details IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Solutions iVMS – Daily Reports (IQ Watch Services) IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Solutions iVMS – Configuration (Firmware Downloads) IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Solutions iVMS – Email Notifications IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Solutions iVMS – Northbound to NMS/OSS IQFastLink Embedded URL in Message IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Solutions iVMS – Customized Skins to NMS/OSS IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com References Resources for Video over IP IneoQuest Technologies, Inc. www.ineoquest.com Video over IP Training References & Resources • Video over IP: A Practical Guide to technology and Applications by Wes Simpson, Focal Press • IPTV Crash Course by Joseph Weber and Tom Newberry, McGraw Hill • TCP/IP Illustrated, Volume 1, The Protocols by W. Richard Stevens, Addison Wesley • Internetworking with TCP/IP, Volume 1, Principles, Protocols, and Architecture by Douglas E. Comer, Prentice-Hall, Inc. • A Guide to MPEG Fundamentals and Protocol Analysis, Tektronix • A Transport Protocol for Real-Time Applications, RFC3550 • Requirements for Internet Hosts - Communications Layers, RFC1122 • Internet Protocol, RFC791 • Internet Control Message Protocol (ICMP), RFC792 • Internet Group Management Protocol (IGMP), RFC 2236 • Host Extensions for IP Multicast, RFC 1112 • Media Delivery Index (MDI), RFC 4445 IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com Video over IP Training Contact Information CORPORATE HEADQUARTERS IneoQuest Technologies, Inc. 170 Forbes Boulevard Mansfield, MA 02048 USA IQ PROFESSIONAL SERVICES IneoQuest Technologies, Inc. 170 Forbes Boulevard Mansfield, MA 02048 USA TEL: (508) 339-2497 FAX: (508) 339-4727 sales@ineoquest.com TEL: (508) 339-2497 iqps@ineoquest.com IQ TECHNICAL SUPPORT IneoQuest Technologies, Inc. 170 Forbes Boulevard Mansfield, MA 02048 USA TEL: (866) 464-4636 techsupport@ineoquest.com Copyright © 2006 IneoQuest Technologies, Inc. All rights reserved. Printed in the USA. IneoQuest, IQClearView, IQWatch, Singulus G1-T, IQMediaMonitor, and the IneoQuest logo are trademarks of IneoQuest Technologies, Inc. in the U.S. and certain other countries. All other trademarks mentioned in this document are the property of their respective owners. The use of the word partner does not imply a partnership relationship between IneoQuest and any of its resellers. IneoQuest IP VIDEOTRAINING IneoQuest Technologies www.ineoquest.com