Being Excellent The Whole Value Chain สู่ความเป็ นเลิศ: ต้ นน้า กลางน้า ปลายน้า 4/13/2015 Dr.med.Prapa Wongphaet 1 คิดใหม่ Think Local act Local Think Local act Global Think Global act Global 4/13/2015 Dr.med.Prapa Wongphaet 2 Supply Chain=ให้ ความสาคัญกับการผลิต ต้ นนำ้ ลดต้ นทุน ทางเลือก บุคลากร เทคโนโลยี ฯลฯ กลำงนำ้ เพิ่มผลิต เพิ่มคุณค่า เพิ่มนวัตกรรม ฯลฯ ปลำยนำ้ ขยายตลาดและ การเข้ าถึงลูกค้ า เพิ่มยอดขาย ฯลฯ 4/13/2015 Dr.med.Prapa Wongphaet 3 Integrated Value Chain is the name of the game! From Local Network to Global Network เพิ่มทางเลือก ลดความเสี่ยง เพิ่มกาไร เพิ่มคุณภาพผลิตภัณฑ์/บริการ เพิ่มการเติบโตของธุรกิจ 4/13/2015 Dr.med.Prapa Wongphaet 4 Global Supply Value Chain Source:www.Tradcommissioner.gc.ca 4/13/2015 Dr.med.Prapa Wongphaet 5 Supply Chain ให้ความสาคัญที่การผลิต Value Chain ให้ความสาคัญที่การสร้างคุณค่าให้ลูกค้า Source:www.Tradcommissioner.gc.ca 4/13/2015 Dr.med.Prapa Wongphaet 6 Value chain of tourism industry is the key factor for competiveness advantage in the domestic and global market 4/13/2015 Dr.med.Prapa Wongphaet 7 4/13/2015 Dr.med.Prapa Wongphaet 8 การท่องเทีย่ วมี ผลสาคัญต่อรายได้ของประเทศและมี ผลทางเศรษฐกิ จต่อเนือ่ งถึง ภาคบริ การและอุตสาหกรรมอืน่ ทุกประเทศจึงต้องให้ความสาคัญต่ออุตสาหกรรมการท่องเทีย่ ว 4/13/2015 Dr.med.Prapa Wongphaet 9 Tourism Value Chain 4/13/2015 Dr.med.Prapa Wongphaet 10 Network of Wellness Tourism Industry Tourism attractio ns/desti nation Restauran ts Hotel/re sort Retail Hospitality & Tourism Ministries of Public Health Hospitals Integrati ve health centers Network of Wellness Tourism Stakeholder s Govern ment Health CAM centers Miniseries of Tourism Insuranc e providers Spa & Wellness Retrea ts Spas Salons 4/13/2015 Gyms/f itness center s Hot/mi neral springs Dr.med.Prapa Wongphaet 11 Income distribution of tourism industries to different sectors 1. Accommodation for visitors 2. Food & beverage serving activities 3. Railway passenger transport 4. Road passenger transport 5. Water passenger transport 6. Air passenger transport 7. Transport equipment rental 8. Travel agencies and other reservation service activities 9. Culture activities 10. Sport and recreation activities 11. Retail Trade of country specific tourism characteristic goods 12. Other countries-specific tourism characteristic activities Source: UNWTO 4/13/2015 Dr.med.Prapa Wongphaet 12 UNWTO Fact & Figures 2014 • Tourist arrivals grew by 5% in 2013 to 1,087 billion • In 2013, international tourism generated US$ 1,4trillion in export earning • Forecast a growth in international tourist arrivals of between 4% and 4.5% in 2014 Source: UNWTO 4/13/2015 Dr.med.Prapa Wongphaet 13 การท่องเที่ยวเชิงสุขภาพมีการเจริ ญเติบโตอย่างต่อเนื่อง Source: Global Wellness Report 2103/SRI 4/13/2015 Dr.med.Prapa Wongphaet 14 แนงโน้ มการเติบโตของการท่องเที่ยวเชิงสุขภาพ Source: Global Wellness Summit 2013/ITB Berlin 4/13/2015 Dr.med.Prapa Wongphaet 15 Wellness Tourism worth 500 Bn. as it starts to enter all aspects of our life Source: Global Wellness Report 2103/SRI 4/13/2015 Dr.med.Prapa Wongphaet 16 Why is Wellness Important to People, Business & Government? • • • • Worldwide obesity has nearly double since 1980. Almost 10% of the world’s adult population has diabetes. Chronic disease is responsible for 60% of deaths. Over half the global business population has experienced an appreciable rise in workplace stress in recent years. • From 2002 to 2020, health spending in OECD countries will be triple amount to $ 10 trillion. • From 2000 to 2050, proportion of the world’s population over 60 years will double.(source: WHO, PWC, Regus) Source: www.globalspaandwellnesssummit.org/ Global and Wellness Summit/Global Wellness Tourism Congress 4/13/2015 Dr.med.Prapa Wongphaet 17 The Wellness Tourism Economy $ 438.6 billion global market • Lodging $93.4 billion--Destination Spas, Health Resorts, Ashrams, Retreats. • Food & Beverage $71.9 billion—Spa Cuisine, Healthy Cuisine, Organic Cuisine. • Shopping $64.8 billion– Fitness Wear, Spa Product, Healthy Foods, Vitamins. • Activities & Excursions $64.1 billion– Spa, Bathing, Fitness, Meditation, Life Coaching • In-Country Transport $91.8 billion—Airline, Rental Cars, Public Transit, Train, Taxi. • Other Services $55.3 billion—Telecom, Insurance, Travel Agencies, Concierges. Source: www.globalspaandwellnesssummit.org/ Global and Wellness Summit/Global Wellness Tourism Congress 4/13/2015 Dr.med.Prapa Wongphaet 18 Over half of the projected growth in wellness tourism trips through 2017 will take place in Asia, Latin America, and the Middle East, North Africa $ 678.5 billion $438.6 billion Wellness tourism is projected to grow by 9.1% annually through 2017, a growth rate that is nearly 50% higher than overall global tourism Source: www.globalspaandwellnesssummit.org/ Global and Wellness Summit/Global Wellness Tourism Congress 4/13/2015 Dr.med.Prapa Wongphaet 19 ข้อมูลของศูนย์วจิ ยั กสิ กรระบุวา่ การท่องเที่ยวเชิงสุ ขภาพอาเซี ยนปี 2555 สร้างรายได้สะพัดในไทยกว่า 2,500 ล้านบาท 4/13/2015 Dr.med.Prapa Wongphaet 20 Source: Global Wellness Report 2103/SRI 4/13/2015 Dr.med.Prapa Wongphaet 21 Source: Global Wellness Report 2103/SRI 4/13/2015 Dr.med.Prapa Wongphaet 22 Source: Global Wellness Report 2103/SRI 4/13/2015 Dr.med.Prapa Wongphaet 23 4/13/2015 Dr.med.Prapa Wongphaet 24 Source: Global Wellness Report 2103/SRI 4/13/2015 Dr.med.Prapa Wongphaet 25 Overview: Opportunity The Wellness and Tourism Challenge Economy • Wellness tourism is projected to grow by more than 9% per year through 2017, nearly 50% faster than overall global tourism. • Wellness tourism represent about 6%(524.4 million) of all domestic and international trips. • Secondary-purpose wellness travelers are 87% of wellness tourism trips and 86% of expenditure. • Wellness tourism account for about 14%($438.6 billion) of all domestic and international tourism. • Wellness Tourism generates 11.7 million direct jobs, delivery $1.3 trillion of global economic impact(1.8% of global GDP in 2012(Source: STI International for wellness tourism data;Euromornitor for general tourism data) Source: www.globalspaandwellnesssummit.org/ Global and Wellness Summit/Global Wellness Tourism Congress 4/13/2015 Dr.med.Prapa Wongphaet 26 Wellness Tourism are “high-yield” tourism, spending 130%more than average tourists • An international wellness tourist spends about 65% more per trip than the average international tourist. • A domestic wellness tourist spends about 150% more per trip than the average domestic tourist. Source: www.globalspaandwellnesssummit.org/ Global and Wellness Summit/Global Wellness Tourism Congress 4/13/2015 Dr.med.Prapa Wongphaet 27 Wellness tourism is different from, and larger than, medical tourism and can add value to all tourism program !!! Reactive Proactive Medical Paradigm Wellness Paradigm $50-60 billion intl. inbound $136 billion intl. inbound Source: www.globalspaandwellnesssummit.org/ Global and Wellness Summit/Global Wellness Tourism Congress 4/13/2015 Dr.med.Prapa Wongphaet 28 Value Chain network มีความสาคัญต่อผู้ประกอบการในภาคการท่องเที่ยวเชิงสุขภาพที่เป็ น SMEs 4/13/2015 Dr.med.Prapa Wongphaet 29 Thailand Medical Tourism Cluster A Cross-Cluster of Related Service Provider 2012 2009 Member of Board of Trade of Thailand Project of OSMEP ISMED as Cluster Developer 4/13/2015 Dr.med.Prapa Wongphaet 30 Cluster Trade Association Member of BOT The Private Hospital Association Other related organizations The Translator and Interpreter Association of Thailand The Association of Thai Travel Agents The Clinic and Cosmetic Surgery Association Thai Medical and Wellness Tourism Association’s Network Thai Hotel Association Thai Private Dentist Association Thai Tradition Medicine and Alternative Medicine Association The Federation of Thai Spa Association Thailand Medical Tourism Cluster Thai Medical and Wellness Tourism Association a collaboration of 5 Agencies and 8 Leading Business Associations 4/13/2015 Dr.med.Prapa Wongphaet 31 Goal: Sustainable growth and sustainable success in Medical and wellness tourism market of Asia The Private Hospital Association Other related organizations The Translator and Interpreter Association of Thailand The Association of Thai Travel Agents Thai Medical and Wellness Tourism Association’s Network Thai Hotel Association 4/13/2015 The Clinic and Cosmetic Surgery Association Thailand The Healing Harmony Destination Thai Private Dentist Association Thai Tradition Medicine and Alternative Medicine Association The Federation of Thai Spa Association Dr.med.Prapa Wongphaet 32 4/13/2015 Dr.med.Prapa Wongphaet 33