2013 Trends In Drug Testing 15th Annual Industry Survey CONDUCTED BY: BILL CURRENT StateDrugTestingLaws.com bill@billcurrent.com 954-255-8650 Thanks to our 2013 Survey Sponsors… 2013 Survey of Drug Testing Industry Trends The 2013 Survey of Drug Testing Industry Trends is copyrighted by WFC & Associates. These slides may be found at StateDrugTestingLaws.com. For additional information please contact Bill Current at 954-255-8650 or email at bill@billcurrent.com 2013 Survey of Drug Testing Industry Trends Panel of drug testing experts 16-question survey conducted by one-on-one interviews and via email responses Plus one bonus question Brand-name recognition rankings Results were summarized by verbatim responses 2013 Survey of Drug Testing Industry Trends Allison Thierry-Hunt, Allied Safety Health Bob McCormick, Quest Diagnostics Chris Williams, ARCpoint Colin Woods, DISA Darrin Schmidt, PAML David Eades, Sterling Dennis Bennett, EDPM Eric Quilter, Compliance Information Services Gina Kesler, D&A Experts Greg Capps, ScreenHubb Heidi Seaton, Orange Tree Employment Screening Jesse Berger, Pinkerton 2013 Survey of Drug Testing Industry Trends Joe Whelan, DSI Medical Services Judy Swartley, Red Planet Laurie Jantz, OraSure Technologies Lynn Carr, FirstLab Lynn Ward, University Services Mary Rush, Professional Drug Screening Services Mickey Moore, Employee Screening Svc. of Missouri Nina French, FirstAdvantage Sandra Serrano, ASAP Todd Bailey, Premier Biotech Todd Shoulberg, ClearStar 2013 Survey Format This presentation will be presented in five parts: 1. State of the Industry 2. Trends in Drug Testing 3. Brand-Name Recognition 4. Concerns & Predictions 5. Bonus Question: What impact will legal marijuana have on the drug testing industry? Hot Issues HHS Guidelines for Lab-Based Oral Fluid Testing Synthetic Drugs (K2, Spice, etc.) Legalization of Marijuana On-going Consolidation Section 1: State of the Industry State of the Industry Drug Testing Sales Background Screening Sales Non-Workplace Markets State of the Industry Some of our occupational health clients have scaled back due to the economy. We have also added clients, so we are about even with the previous year. Growing at same rate as economy about 2%... Substantially up… largest year of growth curve… sales are up across the board. Drug testing sales are up, not as much as usual… up 9%. Excellent for us. Very, very good. Testing through first 6 months is up over 15%. Revenue is up over 19%. Having a really, really good year. Client for client, up, absolutely Drug Testing Sales Sales are up, about 30% Up, just under 20% Up, approx. 10% Up 11% Sales are up approximately 25% Up by 20% Up, by approximately 10-15% Up- 14% Up… significant increase… current clients are up 15-20% over same period last year Our current clients are up 20%; across the board we’re up 20%... our company is up more than that 20% Background Check Sales Fairly stable… Steady… background screening always seem to be last consideration in the screening process Doesn't seem to rise to one-stop shop concept; client may have had a long-time relationship with a provider that they stick with… it’s a very small piece of our business model We have decided to no longer provide background checks and instead focus entire energy and attention on drug and alcohol testing, training and program administration Background Check Sales Up just like drug testing… more people do background checks than drug testing Huge untapped market… amazing how much marketing you can do and not run up against competition Marginally up Sales are up… doubled since last year. Up, just over 20% Up, approximately 10% Sales are up approximately 25% Non-Workplace Markets Primary care offices, tests requested by parents of teens… largely due to K2, prescription drugs, etc. Get more requests for physicals Interesting to see what Cotinine does with the ACA… Seeing a renaissance in student testing… maybe all the press with PEDs, the funding is there, too Pain management growing very rapidly, seeing double digit growth… criminal justice seems to be opening up, higher volume More drug driving cases requiring testing, more lawyers seeking help for their clients as part of their penance Section 2: Trends in Drug Testing K2/Spice, Bath Salts POCT/On-Site Testing Oral Fluid Testing Hair Testing Drug Test Prices Collection Prices K2-Spice/Bath Salts While some said these drugs are here to stay, many said the obstacles to sales are significant, including: Tests are expensive Window of detection is too short Labs only test for a small number of the many chemical compounds The high might be over? POCT/On-Site Testing Continued growth Increasing as employers do not want to delay in hiring More employers are looking for collection alternatives as a way to save money A little more; throwing it out there a little more and it's sticking Big piece of our model… 65-70%, but it’s pretty flat… Urine… not so much oral fluid Don't see much of a trend either way. Not actively trying to sell it The vast majority of our clients continue to require labbased testing POCT: On-Site vs. Collection Site More and more drugs become available on a product… doing 15 panels on a cup My clients are 85% at clinic/collection site, 15% at the workplace 80% at the collection site and 20% at the worksite About 60% are being done at worksite. Most bringing collectors out. 60% at collection site (urine), 40% onsite at place of work (saliva) POCT/On-Site Testing Staffing Construction Corrections/Criminal Justice Trending up… more and more drugs become available on a product… doing 15 panels on a cup Oral Fluid Testing Seen good growth in it… customers that use it are in growth industries… seen some large customers wanting to pilot it Little upward swing… simplest and least invasive process… if an employer is willing to bring it in-house that would work Much educating to do. Employers aren’t knowledgeable and tend to stick with what they know We receive a lot of inquiries, but not a lot of switches from lab-based urine testing. Have a couple of accounts that do a lot… one account 80,000 this year Oral Fluid Testing Only going up… especially with the new marijuana regulations/laws No movement. Seeing more increase in hair testing than oral fluid testing. Surprising to me. Thought oral fluid would take off more than hair testing Virtually everyone agrees that the SAMHSA regs and eventual DOT adoption will make a significant difference in favor of lab-based oral fluid testing Hair Testing Most said it is either steady or up this year: Clearly going up… driven by trucking companies… haven't seen a customer go from urine to hair, not like urine to oral fluids Still a select market, not a bad place to be… but limited market product, most consider it just a pre-employment test… only a few labs are out in front… trucking, oil & gas… seeing upward trend on hair testing Obviously, there's a place for it. If really interested in culling out potential drug users it's certainly worth the money. Drug Test Prices While some said prices are going up, most said they are coming down: XYZ is aggressively lowering prices, but they don't need to go as low as they go… For most part, prices are static… there’s a reluctance to raise prices Pressures in the vendor chain to raise prices… hard to push price increases on TPA and MROs… margins are so tight for TPAs and MROs Collection Prices Most said they’re going up: Every year collection sites are trying to inch their prices up… same trend as always. Get a love note from XYZ Company. Average for non-PSC collection $16-$17… in remote areas it starts in 20s… PSC for urine $10 Average price for urine collection between $16-17 for third party… XYZ Company is higher, move to push everything over $20… ND, oil & gas areas over $20 Section 3: Brand Name Recognition Laboratory Urine Testing Laboratory Oral Fluid Testing POCT/On-Site Oral Fluid POCT/On-Site Urine Hair Testing Lab Collection Services Laboratories Company Points 1. Quest 2. LabCorp 3. Alere 3. MedTox 5. CRL 111 77 31 22 20 # of 1st Mentions 28 9 2 0 4 # of 2nd Mentions 12 22 5 6 1 # of 3rd Mentions 3 6 15 10 6 Oral Fluid Testing • • • Company Points 98 # of 1st Mentions 22 # of 2nd Mentions 15 # of 3rd Mentions 2 1. OraSure 2. Quest 55 11 8 6 3. Immunalysis 39 7 7 4 4. Alere 8 1 2 1 Omega USDTL MedTox Oral Fluid POCT Company Points 1. Alere 39 # of 1st Mentions 9 # of 2nd Mentions 4 # of 3rd Mentions 3 2. Branan 16 4 2 0 3. Stat Swab 7 2 0 1 4. OraLert 7 1 1 2 Urine POCT Company Points 1. Alere 54 # of 1st Mentions 12 # of 2nd Mentions 8 # of 3rd Mentions 2 2. eScreen 34 9 3 1 3. Noble 16 3 3 1 4. EZ Screen 15 2 4 1 Hair Testing Company Points 1. Psychemedics 95 # of 1st Mentions 18 # of 2nd Mentions 12 # of 3rd Mentions 5 2. Quest 68 13 10 9 3. Omega 64 10 11 12 Collectors Company Points 52 # of 1st Mentions 13 # of 2nd Mentions 3 # of 3rd Mentions 7 1.Concentra 2. Quest 44 10 5 4 3. LabCorp 29 4 7 3 4. EMSI 19 3 3 4 5. US HealthWorks 18 1 6 3 Section 4: Concerns & Predictions What’s your greatest concern for the industry? Over saturation of the market Dilution of professional services… people are jumping into the industry representing and misrepresenting what they can bring Value of information and being informed is not just nice, but it will be critical… First time saw some major accounts stop drug testing Section 4: Concerns About getting the cheapest drug screen possible and less about making a DFWP part of the businesses’ strategy to reduce risk and gain more out of human capital. Lowest price wins regardless of quality My greatest concern is more regulation, making it harder for employers to conduct business in a clean workplace Still a dire need for breath alcohol testing sites. Fewer and fewer places have the machines. Greatest Concerns: Collections, Collections, Collections Section 4: Predictions What’s your prediction for the industry? More and more TPA’s will quit the business due to the lack of profit margin I predict this industry will grow; growth brings those that seek to make money and the process behind what we do may get lost. Will see consolidation at all levels, labs, collections… couple of companies that could become juggernauts… challenge for them is to stay customer focused? More often than not they don't… not a threat to [rest of] us. Section 4: Predictions Next couple of years will be very interesting for the industry. Next 3-5 years will bring a lot of changes…oral fluids, other alternative specimens, including hair; panel will get larger and larger as time goes on. The industry will need to respond quickly to a variety of moving parts—politics, legal changes within WC requirements, and the use of synthetic drugs It will be an exciting time as changes come down the pike. Depending on the economy and information available to employers, more will be looking for alternative methods of testing (POCT) to save money. Many will not know what to do with a positive test or what their next course of action should be. Section 4: Predictions Expanded opiate panels will become the norm over next 1-1.5 years Synthetic drug testing, especially marijuana, will continue to grow in terms of company policies and volume Seeing more push for help with clinical services and physicals… beyond DOT market Electronic CCFs being accepted by SAMHSA and DOT will be huge, much bigger impact on the industry than lab-based oral fluid testing I think we will see an increase in pre employment testing and more stringent adherence to post accident testing requirements as well as companies making sure that they have adequate policies in place. Section 4: Predictions End-users will drive the future of the industry with the demand for technological solutions that streamline their jobs. Those that provide these types of solutions and customizations will come out on top. Drug testing is a commodity. While it will continue to commoditize, the additional services, specialized automated solutions and expertise that service agent offers along with the drug testing is the only way to add value. Over the next 2-3 years, drug testing sales will continue to rise with economic growth. I see the potential for employers to conduct their own oral fluid collections, thereby reducing the need for external collectors. Bonus Question: Legal Marijuana What impact will legal marijuana have on the drug testing industry? Will it hurt drug testing sales? Will employers stop testing for marijuana? Will workplace accidents, etc., increase due to the legalization of marijuana? Bonus Question: Legal Marijuana Drug testing sales will not decrease Accidents will increase More state laws will get passed Some employers will remove marijuana from their panel but in time restore it Insurance providers will pressure employers to test for marijuana Bonus Question: Legal Marijuana Whether marijuana is legal or decriminalized does not have a bearing on the inherent safety risks associated with its usage. Medicinal benefits notwithstanding, I think where there is increased usage, we would also expect an increase to workplace accidents/injuries. Workplace accidents will increase due to legalization of marijuana Bonus Question: Legal Marijuana I think it's going to have little impact; won't be a big impact on the industry. I believe sales will go up for testing, as well as policies and training. I don’t believe employers will stop testing for MJ. This may be a good thing for the oral fluid testing folks… oral fluid testing will become a bigger part of pre-employment and postaccident testing Bonus Question: Legal Marijuana WARNING: It’s going to create a lot of problems for lazy TPAs and MROs Thanks again to our 2013 Survey Sponsors… Learn More Contact SAPAA to obtain a copy of the executive summary of this year’s survey. Visit StateDrugTestingLaws.com to learn how you can participate in future surveys. Bill Current 954-255-8650 bill@billcurrent.com