MEDICAL CARE
An advanced, powerful appointment
booking & confirmation tool
…….designed specifically for the
Medical Community
CONFIRM-IT and CONFIRM-IT2 are advanced appointment
confirmation products designed for small to medium
businesses. Their unique design allow them to pay for
themselves in a matter of days! They both provide appointment
reminders while CONFIRM-IT offers a calendar to provide
appointment booking and CONFIRM-IT2 interfaces with
existing scheduling packages.
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Confirm-IT/2 Medical Care
Confirm-IT is an easy-touse, robust appointment
booking and confirmation
system developed to
increase productivity
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Confirm-IT/2 Medical Care
Confirm-IT addresses
Dental
Optometry
Therapeutic
many Medical office
General Medicine
environments
Chiropractic
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Confirm-IT/2 Medical Care
50% of ALL NO-SHOWS for
appointments occur because they are
simply forgotten
This is LOST REVENUE!
Yes, they will reschedule their
appointment but your billable time is lost!
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Confirm-IT/2 Medical Care
Confirm-IT allows medical
offices to increase efficiency
and professionalism
resulting in TOTAL
PATIENT CARE
Do you overbook today to make up for
No-Shows? This results in unhappy
patients sitting in your waiting room.
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Confirm-IT/2 Medical Care
Confirm-IT can remind
patients of their
appointment by a
telephone call, email,
text message or
ALL THREE!
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What Confirm-IT/2 Does
Reduces Missed Appointments
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What Confirm-IT/2 Does
Replaces Costly & Ineffective Reminder
Cards & Phone Calls
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What Confirm-IT/2 Does
Builds a Patient Database
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What Confirm-IT/2 Does
Eliminates Old Unreliable Approaches
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What Confirm-IT/2 Does
• By Appointments
• By Patients
• By Procedures
• By Providers
Only with Confirm-IT
Tracks Performance
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What Confirm-IT/2 Does
Contacts Overdue Patients
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What Else Confirm-IT/2 Does
Provides Live Service
(if connected to telephone
system-dial 0 to reschedule now)
Creates Patient Profile
Cancels Appointments
Provides Programmable Appt
Reminder-per patient
Generates Employee Work
Schedule
Creates Appointment Notes
Only with Confirm-IT
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What Confirm-IT/2 Does
Increases REVENUES!
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How Confirm-IT/2 Works
Confirm-IT’s Client software resides on one
or more of your existing PC’s
Confirm-IT Calendar works with Windows 2000, XP and Vista
And Confirm-IT’s Server Hardware does
the rest of the work in the equipment room
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Click here to advance to the
Confirm-IT only slides (if you
want to know more about
Confirm-It’s calendar)
Click here to advance to the
Confirm-IT2 only slides (if you
already have existing
scheduling software)
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What Confirm-IT Does
Provides a Working Calendar
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Using Confirm-IT
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Using Confirm-IT
Tell Confirm-IT the hours
and days you’re open
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Using Confirm-IT
Enter your employees with the days and
hours they work (numerous calendar
views can be programmed)
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Using Confirm-IT
All of your procedures get entered and are
identified by an unique color along with the
procedure duration (adjustable per appointment)
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Now you’re ready to open Confirm-IT’s
calendar and begin booking appointments
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Here’s a 1 day calendar view with appointments
booked under the appropriate doctor
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Here’s a 2 day calendar view with appointments
booked under the appropriate doctor
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Here’s a 4 day calendar view with
appointments booked for 1 doctor
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Confirm-IT’s reports
are extremely helpful
in telling you how your
business is doing
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See how many Biopsies the office did last
week or all year. See which doctor is the
busiest or see which patient saw you
the most last month…it’s all so easy
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Click on the Advanced
Tab for more features
The Patient Manager database
stores all of the important
information about your patients
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The Calendar offers many
programmable options to tailor
Confirm-IT to your needs.
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When a patient calls in, just click on an available
appointment under the requested doctor.
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Now enter the
relevant
appointment
information
Click Save and
the appointment
is booked
An appointment box will open. Enter the first OR last
name, OR address, OR zip code OR telelphone
number. Confirm-IT will search your database and
automatically enter all of the patient’s information.
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Click on the Advanced Tab to view
additional patient features.
The Re-Schedule Reminder notifies the patient when
it’s time to make another appointment. You set
when (1 week, 20 days, 6 months), it’s your choice.
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Dr. Brown just found
out he has to be at the
hospital tomorrow. No
problem, simply tell
Confirm-IT to cancel
his appointments
1-Select the date
2-Click on Dr. Brown
3-Click activate
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How Confirm-IT Works
Appointments Booked
Office Confirmed
Home
Confirmed
From: The Health
Care Specialists-You
have a appointment
May 15 at 5:00PM. To
cancel please call the
office at (212) 5551212. Thank you.
Callouts Begin
Cell Confirmed
Confirmed
Email
Text Msg
Confirmed
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How Confirm-IT Works
Move your
Icons
appear
cursor
in
each an
over
appointment
box and tell you
appointment
box
thesee
to
status
additional
and type
of confirmation
information
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Click here to resume the
presentation
Click here to advance to the
Confirm-IT2 only slides (you
already have an existing
scheduling software)
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How Confirm-IT2 Works
There are many commercially
available appointment scheduling
software applications being used
today.
 Each of these applications must have
some type of Database where the
appointment information is stored.
 Most applications have the ability
to share this Database
information.
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How Confirm-IT2 Works
Confirm-IT2 only needs
non-confidential
appointment related
information such as
Appointment Date and
Time, First Name, Last
Name, Phone Number,
Email.
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How Confirm-IT2 Works
Confirm-IT2
actually builds its
own internal
Database based on
the imported
appointment
related
information.
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How Confirm-IT2 Works
Manually or
Automatically imports
scheduled appointments
data from popular file
formats:
 Comma Separated Data File (CSV)
 Spreadsheet File (Excel, Fox Pro,
Paradox)
 Structured ODBC Database (Access
etc.)
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How Confirm-IT2 Works
Mary Jones 7/25/08 9:00 am
Typical Business Operation With Confirm-IT2
Mary Jones 7/25/08 9:00 am
On the existing scheduling system
software, Jill books an Appointment:
Local Area Network LAN of Office
Mary Jones 7/25/08 9:00 am
Appointments File
Any new appointments or changes
since the last time I checked?
Today’s date is 7/18/08 so don’t send a
reminder to Mary until 7/24 (one day before
her appointment)
Appointment File containing
First Name, Last Name
Sue Hunt
10/30/08 10:30 am
Appointment Date and Time
Joe Smith
10/30/08 1:00 pm
Phone Number, Email, Cell etc.
Mary Jones 10/25/08 9:00 am
Confirm-IT2 Server
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How Confirm-IT2 Works
Phone/Email reminders to Mary are
shown on Jill’s main screen
Thursday July 24, 2008 11:05 AM
07/24/2008 12:01 AM
07/24/2008 10:01 AM
07/23/2008 10:11 AM
07/23/2008 10:10 AM
07/23/2008 10:09 AM
07/23/2008 10:08 AM
07/23/2008 10:07 AM
07/23/2008 10:06 AM
07/23/2008 10:05 AM
07/23/2008 10:04 AM
07/23/2008 10:03 AM
07/23/2008 10:02 AM
07/23/2008 10:01 AM
07/23/2008 10:00 AM
07/25/2008 09:00 AM
07/25/2008 09:00 AM
07/24/2008 09:00 AM
07/24/2008 10:00 AM
07/24/2008 09:30 AM
07/24/2008 09:00 AM
07/24/2008 10:00 AM
07/24/2008 09:30 AM
07/24/2008 09:00 AM
07/24/2008 10:00 AM
07/24/2008 09:30 AM
07/24/2008 09:00 AM
07/24/2008 10:00 AM
07/24/2008 09:30 AM
Mary Jones
Mary Jones
mjones@aol.com
(203) 366-4242
Today’s reminders are shown in
Bold in Date/Time Confirmed
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How Confirm-IT2 Works
Appointments Booked
Office Confirmed
Home
Confirmed
Confirmed
Email
Callouts Begin
Cell Confirmed
Text Msg
Confirmed
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Click here to resume the
presentation
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How Confirm-IT/2 Works
When Confirming Appts
• Confirm-IT Can detect Busy, No
Answer, Answering Machine/Voice
Mail-plays appropriate message
• Programmable choices (1 to confirm,
2 to cancel, 3 to repeat, 0 to
reschedule) or just a reminder call
• Confirmation Report
Only with Confirm-IT
• Calendar Icons
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How Confirm-IT/2 Works
Sample Messages
 Appointment Confirmation Message
Hello, this is “Office Name” calling to confirm
your appointment on [Date] at [Time]. If
you need to cancel this appointment please
contact us at “Phone Number” to
reschedule, thank you.
The messages can be
recorded by you so they
are in your voice, not a
computer. Only the date
and time are inserted by
Confirm-IT.
 Appointment Confirmation
Email/Text Message
Subject: [Office Name] You have an
appointment on [Date] at [Time]. To
cancel call [Phone Number], thank you
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How Confirm-IT/2 Works
Confirm-IT Messages
1. Appointment Confirmation
2. Appointment Cancellation
3. Birthday
4. Office Closed
• Entire Business
• One Servce Provider
5. Inactive
6. Appointment Re-Schedule
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Each type of Callout has its
own programmable options
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Confirm-IT/2 Payback
OK, LET’S ASSUME……
1. CI avoids just 2 missed Appointments/week
2. Each App’t is for just $ 100.00 in charges
3. 2 Appoinments  $ 100.00 = $ 200.00 week
4. 52 weeks/year  $ 200.00
Confirm-IT saved you over
$10,000.00 in just the 1st year!
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Confirm-IT/2 Payback
This does not include the
additional savings received
eliminating your cost of a
person to make manual
telephone calls or your cost
of reminder post cards!
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Confirm-IT/2 Payback
Daily
Monthly
Annually
PHONE CALL COSTS
_______
_______ _______
(# calls made x 2 minutes/call)
$______
60 min x hourly wage
$______ $______
# of reminder calls made
Could COST you over $ 5,000.00 every year!
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Confirm-IT/2 Payback
Daily
Monthly
Annually
REMINDER CARD COSTS
Total # mailers Sent
Cost per piece/mailers=$ .42
______
_______ _______
$______
$______ $______
Assumptions:
20 cents postage per card
5 cents printing per card
salary @ 60 cards/hr= $ .17/card
Could COST you over $ 6,500.00 every year!
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Confirm-IT/2 Payback
Or compare it to companies
that just make the calls for
you from a remote location
and charge on a per
confirmation call basis.
20 cents X 50 calls/day X 6 days/week X
52 weeks/year = $ 3,120.00 every year!
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Confirm-IT/2 Payback
Nor does it include the
significant benefits of the
additional features
Confirm-IT provides that
will bring even more profit
to your bottom line.
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Confirm-IT/2 Payback
Confirm-IT Total Savings
Daily
Monthly
Annually
Phone Calls
$______
$______ $______
Reminder Cards
$______
$______ $______
No-Shows
$______
$______ $______
Total Savings
$______
$______ $______
Confirm-IT Price installed
PAYBACK PERIOD (savings/costs)
$_________
______ Months
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Confirm-IT/2 Wrap-Up
Confirm-IT/2 was designed and
developed by CTL, a 17 year
veteran and leader in the
Telecommunications, Software
Development, Interactive Voice
Response & Voice Mail fields.
There are over 75,000 CTL
products installed worldwide.
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Confirm-IT/2 Wrap-Up
 Confirms Patient Appointments
 Tracks what you’re doing
 Contacts Overdue Patients
 Builds Patient Profile
 Generates Work Schedule
 Live Service to reschedule
 Increases Your Professionlism, Efficiency
and Productivity
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Confirm-IT/2 Wrap-Up
 Remote Access Notification to
patients and employees
 Frees up your staff’s time
 Reminds patients to make
appointment
 Fantastic Payback Model!
 EASY TO USE
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Confirm-IT and ConfirmIT2 automatically and
professionally remind your
patients of their
appointment virtually
ANYTIME, ANYWHERE
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CTL Inc.
375 Bridgeport Ave
Shelton, CT 06484
203-925-4266
www.ctlinc.com
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