Indiana LTC Case Mix Audits HP Enterprise Services January 2011 1 ©2009 HP Confidential What’s New • EDS now HP Enterprise Services • Frequency of audits – Refer to Bulletin BT200936 • No list of residents with traumatic brain injury (TBI) • No list of residents who receive outside mental health services • No abbreviation list – if needed, auditors will request. • Audits now completed electronically 2 ©2009 HP Confidential LTC Case Mix Audit Process HP Enterprise Services completes a Level of Care audit for all IHCP facilities in the state of Indiana according to the following categories: • Low Risk – 90-100 percent validation rate will be audited at a maximum of every three years. • Medium Risk – 80-89.9 percent validation rate will be audited at a maximum of every two years. • High Risk – 79.9 percent or lower validation rate will be audited every four to twelve months. Refer to Bulletin BT200936 for audit frequency. • HP audits the minimum data set (MDS) supporting documentation maintained by nursing facilities for all residents, regardless of payer type. 3 ©2009 HP Confidential LTC Case Mix Audit Process • HP provides advance notification to the nursing facility. – This notification is as many as 72 hours before the audit. – See 405 IAC 1-15-5 for more information. • The audit includes: – The greater of 30 percent of the total assessments or a minimum of 25 assessments. • The facility provides the census list. – The MDS assessments subject to audit are those most recently transmitted to Myers and Stauffer LC. 4 ©2009 HP Confidential LTC Case Mix Audit Process • The audit team conducts an entrance conference with each nursing facility. • The nursing facility is required to produce, upon request, a computer-generated copy of the MDS assessment that is transmitted, which is the basis for the MDS audit. 5 ©2009 HP Confidential LTC Case Mix Audit Process Requested Information • Alphabetical resident list, which includes the following: –Last name –First name –Date of birth –Date of admission –Medicaid number or Social Security number • Alphabetic Level II Resident List • Current facility e mail address for future correspondence 6 ©2009 HP Confidential LTC Case Mix Audit Process • The audit team reviews the following two parts of each record: – Activities of daily living (ADL) component – Element component • The team considers a record to be unsupported when there is a lack of documentation to support the RUG as a result of the audit. 7 ©2009 HP Confidential LTC Case Mix Audit Process • When the audit team is unable to support a record, the team requests that the nursing facility find supporting documentation. • The nursing facility must provide documentation to support records prior to the exit conference. 8 ©2009 HP Confidential LTC Case Mix Audit Process • “If the percentage of assessments of all residents that are unsupported is greater than the threshold percentage … a corrective remedy shall apply.” – See 405 IAC 1-14.6-4 for more information. • When the preliminary validation rate for the initial sample is below 80 percent, the audit expands to include the greater of an additional 20 percent of the assessments or a minimum of 10 additional assessments consisting of 90 percent Medicaid payer source assessments and 10 percent non-Medicaid payer source assessments. 9 ©2009 HP Confidential LTC Case Mix Audit Process • The nursing facility must provide documentation to support records prior to the exit conference. • The threshold percent is 20 percent and therefore, the required validation rate for case mix audits is 80 percent or greater. • Prior to exit auditors will observe all residents that were audited • The team then informs the nursing facility that it is ready for the exit conference. 10 ©2009 HP Confidential LTC Case Mix Audit Process • HP sends the final summary letter to the nursing facility approximately 10 business days following the exit conference. • The letter details the Summary of Findings and the Final validation rate. 11 ©2009 HP Confidential Informal Reconsideration Process • The letter contains instructions for the informal reconsideration process. • Informal reconsideration is conducted by an HP LTC registered nurse (RN) who is separate and distinct from the audit. • During the informal reconsideration process, the HP audit team does not review supporting documentation provided after the audit exit conference . – See 405 IAC 1-15-5 for more information. 12 ©2009 HP Confidential Informal Reconsideration Process • The request must include specific audit issues that the nursing facility believes were misinterpreted or misapplied during the audit. • HP must receive the request in writing no later than 15 business days from the date of the letter. • HP forwards final results to Myers and Stauffer LC upon completion of the audit process. 13 ©2009 HP Confidential RUG Classifications • Extensive Services • Rehabilitation • Special Care • Clinically Complex • Impaired Cognition • Behavior • Reduced Physical 14 ©2009 HP Confidential RUG Classifications Extensive • • • • • 15 K0500A – Parenteral IV Feeding O0100D, 1 or 2 – Suctioning O0100E, 1 or 2 – Tracheostomy Care O0100F, 1 or 2 – Ventilator or Respirator O0100H, 1 or 2 – IV Medication ©2009 HP Confidential RUG Classifications Rehabilitation • • • • 16 O0400A 1, 2, 3, & 4 O0400B 1, 2, 3, & 4 O0400C 1, 2, 3, & 4 Therapies: Speech – Language Pathology and Audiology Services; Occupational Therapy and Physical Therapy ©2009 HP Confidential RUG Classifications Special Care • I4400 – Cerebral Palsy • I5100 – Quadriplegia • I5200 – Multiple Sclerosis • J1550A – Fever; J1550B – Vomiting; J1550C – Dehydration; K0300 – Weight loss; K0500B – Feeding tube; I2000 – Pneumonia, included in fever string impacting special care 17 ©2009 HP Confidential RUG Classifications Special Care • K0700A – Proportion of total calories the resident received through parenteral or tube feeding. For residents receiving po nutrition and tube feeding, documentation must demonstrate how the facility calculated the percentage of calorie intake the tube provided and include: • Calories tube feeding provided during observation period • Calories oral feeding provided during observation period • Percent of total calories provided by tube feeding • Calories by tube/total calories consumed 18 ©2009 HP Confidential RUG Classifications Special Care • K0700B – Average fluid intake per day by IV or tube; and I4300 – Aphasia are included in string impacting special care with feeding tube • M0300A – Number of Stage I pressure ulcers • M0300B,1 – Number of Stage 2; M0300C,1 – Number of Stage 3; M0300D,1 – Number of Stage 4; M0300F,1 – Number of Unstageable • Note: Documentation must include staging within the observation period. Each ulcer should have an entry noting observation date, location, and measurement/description. 19 ©2009 HP Confidential RUG Classifications Special Care • • • • M1030 – Number of venous and arterial ulcers M1040D – Open lesions M1040E – Surgical wounds M1200A, B – Pressure reducing device, chair, bed • Note: Facilities providing pressure-reducing mattresses for all beds should have a documented policy noting such and be prepared to provide evidence of the policy to the audit team. 20 ©2009 HP Confidential RUG Classifications Special Care • M1200C – Turning/repositioning program • M1200D – Nutrition or hydration intervention to manage skin problems • M1200E – Ulcer care • All impact strings with staged wounds 21 ©2009 HP Confidential RUG Classifications Special Care • M1200F – Surgical wound care impacting strings with surgical wounds • M1200G – Application of non-surgical dressings other than to feet; and M1200H – Application of ointments/medications other than to feet both impact strings with staged wounds and surgical wounds 22 ©2009 HP Confidential RUG Classifications Special Care • O0100B,1 or 2 – Radiation • O0400D2 – Respiratory therapy – Days and minutes – Assessment – Performed by qualified individuals 23 ©2009 HP Confidential RUG Classifications Clinically Complex • D0200A – I, 2 – Resident Mood Interview (PHQ-9); minimum documentation – resident mood interview symptom frequency codes are sufficient. MDS will be considered source document. 24 ©2009 HP Confidential RUG Classifications Clinically Complex • D0500A – J, 2 – Staff assessment of Resident Mood (PHQ-9-OV) • Documented examples demonstrating the presence and frequency of the clinical mood indicators must be provided during the observation period. 25 ©2009 HP Confidential RUG Classifications Clinically Complex • • • • • • B0100-Comatose I2100-Septicemia I2900 – Diabetes Mellitus included in diabetes string I4900 – Hemiplegia/Hemiparesis J1550D – Internal bleeding K0700A – Portion of total calories and K0700B – Average Fld per day with feeding tube 26 ©2009 HP Confidential RUG Classifications Clinically Complex • • • • • M1040A – Infection of foot M1040B – Diabetic foot ulcer M1040C – Other open lesions on foot M1040F – Burns M1200I – Application dressings to feet, impacting strings with skin conditions of foot • N0300 – Injections – impacting diabetes string 27 ©2009 HP Confidential RUG Classifications Clinically Complex • • • • • • 28 O0100A, 1 or 2 – Chemotherapy O0100C, 1 or 2 – Oxygen therapy O0100I, 1 or 2 – Transfusions O0100J – Dialysis O0600 – Physicians’ examinations O0700 – Physician orders ©2009 HP Confidential RUG Classifications Impaired Cognition • B0700 – Making self understood • C0200 – Repetition of three words • C0300A, B, C – Temporal orientation – year, month, week • C0400A, B, C – Recall • C0700 – Short-term memory OK • C1000 – Cognitive skills for daily decision making 29 ©2009 HP Confidential RUG Classifications Behavior Problems • E0100A – Hallucinations • E0100B – Delusions • E0200A – Physical behavioral symptoms directed toward others • E0200B – Verbal behavioral symptoms directed toward others • E0200C – Other behavioral symptoms not directed toward others • E0800 – Rejection of care presence and frequency • E0900 – Wandering presence and frequency 30 ©2009 HP Confidential Nursing Restorative Program • H0500 – Bowel toileting program • H0200C-Current toileting program or trial • O0500 A, B, C, D, E, F, G, H, I, J – Restorative nursing care 31 ©2009 HP Confidential Activities of Daily Living (ADL) Assistance • G0110A, 1 & 2 • G0110B, 1 & 2 • G0110I, 1 & 2 • G0110H, 1 • Included in coma string impacting extensive services count in clinically complex and impaired cognition • Documentation of these ADLs requires 24 hours/7days within observation period. 32 ©2009 HP Confidential Supportive Documentation Guidelines (SDG) MDS 3.0 Effective for assessments dated October 1, 2010, or after 33 ©2009 HP Confidential Overall Documentation Instructions • Supportive documentation must be dated during the assessment period. • Each page or individual document must contain the resident identification information. • Corrections/Obliterations/Errors/Mistaken Entries: At a minimum, the audit teams must see one line through the incorrect information, the staff’s initials, the date the correction was made, and the correct information. 34 ©2009 HP Confidential Additional Information for SDG MDS 3.0 • MDS 3.0 – C0200 – Repetition of three words – C0300A, B, C – Temporal orientation – year, month, week – C0400A, B, C – Recall 35 ©2009 HP Confidential • Minimum Documentation Standards – BIMS Codes are sufficient. – MDS will be considered source document. Additional Information for SDG MDS 3.0 • MDS 3.0 – D0200A-I, 2 – Resident Mood Interview (PHQ-9) 36 ©2009 HP Confidential • Minimum Documentation Standards – Resident Mood Interview (PHQ-9) symptom frequency codes are sufficient. – MDS will be considered source document. Additional Information for SDG MDS 3.0 • MDS 3.0 – D0500A-J, 2 – Staff Assessment of Resident Mood (PHQ-9-OV) 37 ©2009 HP Confidential • Minimum Documentation Standards – Documented examples demonstrating the presence and frequency of clinical mood indicators must be provided during the observation period. Additional Information for SDG MDS 3.0 • MDS 3.0 – – – – I2900 – Diabetes Mellitus I4300 – Aphasia I4400 – Cerebral Palsy I4900 – Hemiplegia/Hemiparesis – I5100 – Quadriplegia – I5200 – Multiple Sclerosis 38 ©2009 HP Confidential • Minimum Documentation Standards – Diagnosis was active during look-back period. Active diagnosis signed by the physician within the past 60 days (plus 10-day grace period permitted by 410 IAC 16.2-3.1-22(d)(2) Additional Information for SDG MDS 3.0 • MDS 3.0 – O0500, A, B, C, D, E, F, G, H, I, J – Restorative Nursing Care 39 ©2009 HP Confidential • Minimum Documentation Standards – Documentation during the observation must include the five criteria for restorative nursing care. Resources • For auditing questions, call HP Enterprise Services Long Term Care Unit at (317) 488-5062. • For more information, including bulletins and copies of Supportive Documentation Guidelines, go to http://www.indianamedicaid.com. Click Bulletins to access bulletins for updates and copies of the Supportive Documentation Guidelines. 40 ©2009 HP Confidential Q&A 41 ©2009 HP Confidential