CHALENG 2012 - 2013 June 21, 2013 Agenda • Status of 2011 Report – Overview of data from the report – Use of the data • Status of 2012 Report – Overview of the data – Changes in questions from previous years – Use of the data • 2013 Process – Continued Electronic access – Potential for real-time reports available to NHCs and POCs VETERANS HEALTH ADMINISTRATION 1 2011 Findings Top 10 Unmet Needs 1. Housing for Registered Sex Offenders 2. Financial Assistance for Eviction or Foreclosure 3. Child Care 4. Legal Assistance for Eviction or Foreclosure 5. Legal Assistance for Child Support Issues 6. Family Reconciliation Assistance 7. Legal Assistance for warrants or fines 8. Move-in assistance (security deposit) 9. Goods (furniture, house wares) 10. Guardianship (financial) VETERANS HEALTH ADMINISTRATION 3 2012 Findings • Survey questions were changed: – 2011: Rate the needs of homeless Veterans in your community. – 2012: “Based on your experience as a homeless or formerly homeless Veteran, please help us understand how well your needs are being met,” and “Based on your experience serving homeless Veterans, please help us understand how well the needs of male and female Veterans are being met” • Scale changed from 1 (unmet) – 5 (met) to 1 (never met) to 4 (always met) • Scores grouped by male and female, no overall score as in previous years • Community Partnership questions changed to Accessibility questions • Housing for Registered Sex Offenders remained the #1 highest unmet need (overall in 2011, for both male and female in 2012). VETERANS HEALTH ADMINISTRATION 4 Overview of 2012 respondents Number of Returned Surveys: 12,091 Veterans: 6,859 • • (8%) Female Veterans (92%) Male Veterans Community Partners: 2,619 • • Other Federal Agency: 5% State or local government, or community based agency: 74% – • 33% of community based agencies indicated their agencies are faith-based Interested member of the community: 21% VA Staff: 2,613 • • • VAMC/OPC: 92% VISN: 3% VBA/VARO: 2% • • • Vet Center: 2% VACO: 1% NCA: under 1% VETERANS HEALTH ADMINISTRATION 5 Age of Veteran CHALENG Participants Age Homeless Veterans (n=6,859) Male Veterans (n=6,297) Female Veterans (n=562) Less than 25 2% 1% 3% 25-34 8% 7% 20% 35-44 12% 11% 21% 45-60 64% 65% 51% 61+ 15% 16% 5% VETERANS HEALTH ADMINISTRATION 6 Race/Ethnicity of Veteran CHALENG Participants Race/Ethnicity Homeless Veterans (n=6,859) 40% Male Veterans (n=6,297) 40% Female Veterans (n=562) 42% American Indian/ Alaskan Native Asian/ Pacific Islander 2% 2% 4% 1% 1% 2% Hispanic 4% 4% 6% White 50% 50% 42% Other 3% 3% 4% African American VETERANS HEALTH ADMINISTRATION 7 Veteran CHALENG Participants: Chronic Homelessness Chronically Homeless indicators Homeless a year or more AND/OR experienced four episodes of homelessness in the past three years. VETERANS HEALTH ADMINISTRATION Homeless Veterans Male Veterans (n=6,859) (n=6,297) 12% 12% Female Veterans (n=562) 11% 8 Housing Situation of Veteran CHALENG Participants Where homeless Veteran CHALENG Participant was living at time of Survey Homeless Veterans (n=6,859) 19% Male Veterans (n=6,297) 19% Female Veterans (n=562) 18% In VA DCHV 7% 7% 8% In VA GPD or other Transitional housing program 40% 43% 35% In subsidized permanent housing (including Section 8 Housing) In unsubsidized permanent housing 24% 23% 38% 8% 8% 13% Literally Homeless (on streets, in shelter, car) VETERANS HEALTH ADMINISTRATION 9 Highest Unmet Needs of Veterans (All Participants) Rank Male Female 1 Housing for Registered Sex Offenders Housing for Registered Sex Offenders 2 Child Care Child Care 3 Legal Assistance to prevent eviction or foreclosure Legal Assistance to prevent eviction or foreclosure 4 Legal Assistance for Child Support Issues Legal Assistance for Child Support Issues 5 Legal Assistance to restore a Drivers License Legal Assistance for warrants or fines 6 Legal Assistance for warrants or fines Family Reconciliation Assistance 7 Financial Assistance for Eviction/Foreclosure Legal Assistance to restore a Drivers License 8 Family Reconciliation Assistance Credit Counseling 9 Emergency Housing for Families Financial Assistance for Eviction/Foreclosure 10 Financial Guardianship Dental Care VETERANS HEALTH ADMINISTRATION 10 Highest Met Needs of Veterans (All Participants) Rank Male Female 1 Medical Services Medical Services 2 TB Testing and Treatment TB Testing and Treatment 3 Case Management Hepatitis C Testing and Treatment 4 Hepatitis C Testing and Treatment HIV/AIDS Testing and Treatment 5 HIV/AIDS Testing and Treatment Services for Emotional or Psychiatric Problems 6 Substance Abuse Treatment Food 7 Medication Management Case Management 8 Food Substance Abuse Treatment 9 Services for Emotional/Psychiatric Problems Clothing 10 Personal Hygiene Medication Management VETERANS HEALTH ADMINISTRATION 11 Highest Unmet Needs for Men: Veterans and Providers Rank Veterans Providers 1 Housing for Registered Sex Offenders Housing for Registered Sex Offenders 2 Legal Assistance to Prevent Eviction and Foreclosure Child Care 3 Legal Assistance for Child Support Issues Legal Assistance for Child Support Issues 4 Assisted Living for the Elderly 5 Emergency Housing for Families 6 Child Care Legal Assistance to Prevent Eviction and Foreclosure Legal Assistance for Outstanding Warrants and Fines Family Reconciliation Assistance 7 Legal Assistance to Help Restore a Driver's License Legal Assistance to Help Restore a Driver's License 8 Financial Guardianship Credit Counseling 9 Legal Assistance for Outstanding Warrants and Fines Emergency Housing for Families 10 Welfare Payments, Financial Assistance to Prevent Eviction or Foreclosure (tie) Financial Assistance to Prevent Eviction or Foreclosure VETERANS HEALTH ADMINISTRATION 12 Highest Unmet Needs for Women: Veterans and Providers Rank Veterans Providers 1 Legal Assistance to Prevent Eviction and Foreclosure Housing for Registered Sex Offenders 2 Child Care Child Care 3 Family and Marital 4 Discharge Upgrade Legal Assistance to Prevent Eviction and Foreclosure Legal Assistance for Child Support Issues 5 6 Financial Assistance to Prevent Eviction or Foreclosure Housing for Registered Sex Offenders Legal Assistance for Outstanding Warrants and Fines Family Reconciliation Assistance 7 Legal Assistance for Outstanding Warrants and Fines Legal Assistance to Help Restore a Driver's License 8 Legal Assistance to Help Restore a Driver's License Credit Counseling 9 Family Reconciliation Assistance 10 Financial Guardianship Financial Assistance to Prevent Eviction or Foreclosure Financial Guardianship VETERANS HEALTH ADMINISTRATION 13 VA Accessibility Item In general, how accessible do you feel VA services are to homeless Veterans in your community? (1= not accessible … 4=very accessible) How able is the VA to coordinate services for homeless Veterans? (1= not able … 4=very able) How aware of Veteran’s needs and resources are community homeless agencies? (1= not aware… 4=mostly aware) VETERANS HEALTH ADMINISTRATION Male Veteran Female Mean Score Veteran Mean Score Provider Mean Score 3.44 3.28 3.52 3.47 3.35 3.44 3.23 3.08 3.45 14 2013 Survey • The 2013 CHALENG survey will be completed on the web http://www.va.gov/HOMELESS/chaleng.asp. • The 2013 CHALENG survey will be open from June 21, 2013 until December 31, 2013. • Survey takes approximately 5 minutes to complete • Survey link can be used in all forms of communication, web messages, facebook, blogs, e-mail blasts, hand outs, letters, and any other communication tools you wish to use. VETERANS HEALTH ADMINISTRATION 15 Step 1: Getting to the CHALENG Survey VETERANS HEALTH ADMINISTRATION Step 2: Providing Respondent Identification • Fill out the initial respondent identification questions. It is important that you enter this information correctly so that you will be taken to the proper survey. When you have entered this information click ‘Next.’ VETERANS HEALTH ADMINISTRATION 17 Step 3: Filling out Survey Questions (Veteran Survey) • Veteran questions will be displayed as VETERANS HEALTH ADMINISTRATION 18 Step 3: Filling out Survey Questions (Community Partners Survey) • VA and Community Partner questions will request both male and female response for the needs : VETERANS HEALTH ADMINISTRATION 19 Participation • Veterans –Computer access • VA/VBA/NCA Participation • Community Partners • Data utilization VETERANS HEALTH ADMINISTRATION 20