USE OF INTERNET BASED E-RESOURCES
AT BABASAHEB BHIMRAO AMBEDKAR
UNIVERSITY,LUCKNOW
A SURVEY
NACLIN 2010
BITS PILANI,GOA
By
Vijeta* & Anurag Shrivastava**
*Research Scholar, DLISc, BBAUniversity, Lucknow
**Librarian Kendriya Vidyalaya Madhupur, Deoghar
*vijetarsinlis@gmail.com
**anuragmlis@gmail.com
ABSTRACT
In the present study, a survey describe on the user of the
electronic information focusing on the Internet based Eresources at Babasaheb Bhimrao Ambedkar University
Central
Library,
however
it
is
also
examines
the
utilization, purpose, difficulties and satisfaction level of
users about Internet based e-resource services provided
by the library. Hence the study highlighted the problems
related to the use of Internet based e-resource.
INTRODUCTION
• The Internet is a universal system of interconnected computer
networks that promotes free flow of information by packet switching
using the standardized Internet protocol suite.
• Internet is a network of networks that consists of millions of academic,
government, private, business and public networks of local to global
scope that are linked by copper wires/fiber-optic cables, and wireless
connections technologies.
• The Internet provides various information resources and services,
such as electronic mail, on line journals, online articles, e-book, online
chat, electronic transaction, discussion forum, file transfer and file
sharing, online newspaper, online gaming, and the inter-linked
hypertext documents and other resources of the World Wide Web.
• Keeping in view, the sophisticated and multidimensional features of
Internet an attempt has been made to assess of Babasaheb Bhimrao
Ambedkar University library users. the higher education scenario in
both quantitative and qualitative terms.
• The data collected through the questionnaire and the analysis and
interpretation has been made on the basis of filled questionnaire
received.
BABASAHEB BHIMRAO AMBEDKAR UNIVERSITY,
LUCKNOW
Babasaheb Bhimrao Ambedkar University, Lucknow is
one of the Central Universities have mandate with the
following aims:
•
•
•
•
•
•
Promote advanced knowledge by providing instructional and research
facilities.
Make provisions for integrated courses in key and frontier areas of
science and technology and other allied disciplines.
Offer appropriate courses including agricultural technology and rural
crafts relevant for the development of socially and economically
depressed sections of the people.
Promote the study of the principals for which Babasaheb Bhimrao
Ambedkar worked during his life time.
Make appropriate measures for promoting innovations in teachinglearning processes in interdisciplinary studies and research; and
Pay special attention to the promotion of educational and economic
interests and welfare of the people in general and of members
belonging to the Scheduled Caste and the Scheduled Tribes in
particular.
BBA UNIVERSITY, LUCKNOW- USER STRENGTH
University Strength
1000
900
800
254
No. of User
700
600
Female
500
Male
400
657
300
200
69
100
0
21
54
Teaching Staff
9
78
112
Non -Teaching
Staff
Res earch
Scholars
PG Students
Categories of User
The University have strengthen with 75 (54 M & 21 F) teaching staff
members, 87 (78 M & 09 F) non teaching members, 911 (657 M & 254 F)
PG students and 181 (112 M & 69 F) research scholar as on 31.03.2010.
CENTRAL LIBRARY- BBA UNIVERSITY LUCKNOW
• The professional foundation for the library services of Babasaheb
Bhimrao Ambedkar University, Lucknow was laid in January 1998.
• The library situated at the first floor of the Block 4 of the
Administrative building having an area of about 500 sq. mts.
• The library acts as the main learning resource centre of the
University to supplement educational and information needs of the
faculty, researcher and students of university and provides
information services and facilities to meet the requirements of the
University’s teaching, training, research programs and covers nonteaching also.
• Collections of the library can also be browsed from different
departments through campus network.
• The campus network covers all the departments including library,
administration, sports, audio-visual research centre and the hostels
and is supported by 2Mbps-leased line Internet connection.
• The central library provides access to Springer Link and JCCC
through UGC-INFONET consortium.
OBJECTIVES OF THE PRESENT STUDY
• To identify the use of Internet.
• To know the purpose of Internet use.
• To find the difficulties in browsing the Internet
based information resources, and
• To identify the user requirements.
RESEARCH METHODOLOGY
There is only one questionnaire, divided in two
sections: • Section A :
This section having general questions regarding the
user name, designation, sex age, department and
contact details.
• Section B :
This section having questions concerned with the
gender wise study, Purpose of visiting BBAU Library,
Use of Internet at different degrees, Purpose of
Internet use (gender wise), Difficulties in accessing
Internet based e-resources and Facilities required by
the users.
ANALYSIS AND INTERPRETATION OF DATA
• Each question mentioned in the questionnaire was
coded for the possible answer or alternative given and
the data was transferred on the graph paper.
Tabulation was done manually. After decoding the
data, percentage and frequencies were calculated for
each alternative.
• Total 250 questionnaires were distributed among the
users of the library comprising of PG students,
research scholars, teachers and other non-teaching
staff members and total 185 filled questionnaires were
received.
GENDER vs DISTRIBUTION OF QUESTIONNAIRE
Gender wise Recieved Questionnaire
30%
Male
Female
70%
Out of 185 users, 130 were males while the remaining 55 were females.
As stated above the users community comprising of both male and female .
GENDER vs AGE GROUP USER
Genderwise User Studied
Gender wise User Studied
160
140
140
120
No. of User
100
No.(Male)
80
Percentage(Male)
No.(Female)
60
Percentage(Female)
40
No. of User
120
Students
100
Research Scholar
80
Teaching Staff
Non - Teaching Staff
60
Total
40
20
0
20
No.
%
<30
0
Students
Research
Scholar
Teaching
Staff
Non Teaching
Staff
Total
No.
%
30-50
No.
%
>50
Age Group of Different type of User
Categories of User
The male representatives, were > female counterparts in all the group of
users. Regarding age factors, majority of the users are found to be below
30 years (136; 73%), users belonging to the age group 30-50 years are
accounted as 46 (25%) and 3 (2%) approx of the faculty members are above
50 years.
PURPOSE OF VISITING UNIVERSITY LIBRARY
180
170
112
97.29
91.89
Response
78
29.18
Other
E-mail
27.16
Percentage (%)
54
42.16
Browsing
Online paid
journals`
50
Browsing free
e-journals
60.54
Website visit
200
180
160
140
120
100
80
60
40
20
0
Search for
study/research
material
No. & % of Response
Purpose of visiting BBAU Library
Visiting Purpose
180 of respondents visit library for
Browsing online paid journals, 170 of users to Search for study/
research material,112 to visit website, 78 to browse
free e-journals, 50 and 54 users go to the library for
other purpose
USER SATISFACTION LEVEL
Use of Internet at different degrees
120
100
No. & % of Response
100
Response
Percentage (%)
80
60
54.05
40
54
29.18
31
16.75
20
0
0
0
Full extent
Some extent
Little extent
Not at all
Level of Internet Use
54.05% users are using the Internet to full extent and 29.18%uses the
Internet to some extent and 16.75% uses the Internet to little extent.
PURPOSE OF INTERNET USE
No. & % of Response
Purpose of Internet use
200
180
160
140
120
100
80
60
40
20
0
180
Response
Percentage (%)
119
112
102
64.32
50
97.29
60.54
55.13
41
27.02
Use e-mail
functions
20
Download
desired
information
Browse J-CCC
e-resources
Access on-line
journals
Visit various
important
websites
10.81
Document
Delivery
Services
22.16
To chat with
friends/ others
Purpose
The most important purpose of Internet use is access of online journals
(97.29%), 64.32% of user downloads their desired information from
different web-based resources and websites, 60.54% of user visit various
important sites of their use, 55.13% user browse J-CCC e-resources,
27.02% user use Internet for E-mail function and 22.16% user use Internet
for chat /other purpose.
GENDER WISE PURPOSE OF INTERNET USE
Gender-wise distribution for the purpose of Internet use
160
141
140
Male Response
Male %age
Female Response
Female %age
No. & % of User
120
100
80
76.21
73
69
61
60
40
50
39
21.08
37.29
27.02
51
32.97
27.56
39.45
29
15.67
25
16
13.51
8.64
Browse J-CCC
e-resources
To chat with
friends/ others
20
13
7.02 7 3.7
0
To access online journals
To download
desired
information
To visit
websites
Document
Delivery
Services
Purpose
There is no any similarities have been established between both genders of
users concerning their purpose of using Internet on the above mentioned
aspects.
PROBLEM FACED DURING ACCESSING INTERNET BASED
E-RESOURCES
No. & % of User
Difficulties in accessing Internet based e resources
100
90
80
70
60
50
40
30
20
10
0
87
Response
Percentage (%)
59
47.02
36
31.89
39
21.08
19.45
1 0.54
Limitation of
Lack of
online full- knowledge
text journal in computer
articles
handling
Lack of
power
supply
0
0
Limitation of
Lack of
Unfriendly
Internet
knowledge library staff
access
in browsing
speed
e-journal
2 1.08
Any other
Type of Difficulties faced
The data shows that the limitation of online full text journal articles (47.02%),
limitation of Internet access speed (31.89%) and lack of knowledge in
browsing e-journals (21.08%) & computer handling (19.45) were the major
difficulties in accessing the Internet based e-resources.
FACILITY REQUIRED FOR USER
Facilities Needed by user
120
Response
112
110
Percentage (%)
No & % of User
100
80
78
80
60.54
59.49
60
40
42.16
49
43.24
26.48
47
25.4
20
0
More number of
Frequent
Resource
Faster internet
E-resources
computers of training facilities
sharing
access
printing facilities
latest
for the end
(Technical,
configuration
users
Expertise, etc.)
Wireless
network
facilities
Facilities Required
59.49% of respondent wish to have more number of computers of latest
configuration, 42.16% respondent wish to have frequent training facility from
experts, 26.48% of respondent resource sharing, 60.54% of the respondent
wish to have faster speed of Internet access 43.24% respondent wish to have
e-resources printing facility, and 25.40% respondent also wish to have
wireless network facility in the campus.
Thank You