Introduction to Packet Voice Technologies Cisco Networking Academy Program Traditional Telephony Basic Components of a Telephony Network Central Office Switches What Is a PBX? Basic Call Setup Supervisory Signaling Address Signaling –Tone telephone •DTMF dialing • Rotary telephone – Pulse dialing Informational Signaling Digital vs. Analog Connections Time-Division Multiplexing Frequency-Division Multiplexing Packetized Telephony Networks Packet Telephony vs. Circuit-Switched Telephony • More efficient use of bandwidth and equipment • Lower transmission costs • Consolidated network expenses • Increased revenue from new services • Service innovation • Access to new communications devices • Flexible new pricing structures Call Control Distributed Call Control Centralized Call Control Packet Telephony Components Real-Time vs. Best-Effort Traffic • Real-time traffic needs guaranteed delay and timing. • IP networks are best-effort with no guarantees of delivery, delay, or timing. • Solution is quality of service end-to-end. Foreign Exchange Station Interface Foreign Exchange Office Interface E&M Interface T1 Interface E1 Interface BRI Physical Connectivity Options Cisco IP Phone Analog Voice Basics Local Loops Types of Local-Loop Signaling • Supervisory signaling • Address signaling • Informational Signaling On Hook Off Hook Ringing Ringing (Cont.) Pulse Dialing Dual Tone Multifrequency Informational Signaling with Call-Progress Indicators Trunks Foreign Exchange Trunks • Foreign Exchange Office –Connects directly to office equipment –Used to extend connections to another location • Foreign Exchange Station –Connects directly to station equipment –Used to provision local service Types of Trunk Signaling • Loop start • Ground start • E&M Wink Start • E&M immediate start • E&M delay start Loop-Start Signaling Ground-Start Signaling E&M Signaling • Separate signaling leads for each direction • E-lead (inbound direction) • M-lead (outbound direction) • Allows E&M Type I E&M Type V E&M Type II E&M Type III E&M Type IV Trunk Supervisory Signaling— Wink Start Trunk Supervisory Signaling— Immediate Start Trunk Supervisory Signaling— Delay Start 2-Wire to 4-Wire Conversion and Echo • Echo is due to a reflection. • Impedance mismatch at the 2-wire to 4-wire hybrid is the most common reason for Echo Is Always Present • Echo as a problem is a function of the echo delay and the loudness of the echo. Echo Suppression Echo Cancellation Analog-to-Digital Voice Encoding Digitizing Analog Signals 1. Sample the analog signal regularly. 2. Quantize the sample. 3. Encode the value into a binary expression. 4. Compress the samples to reduce bandwidth, optional step. Basic Voice Encoding: Converting Digital to Analog 1. Decompress the samples, if compressed. 2. Decode the samples into voltage amplitudes, rebuilding the PAM signal. 3. Filter the signal to remove any noise. Nyquist Theorem Voice Compression Techniques • Waveform algorithms –PCM –ADPCM • Source algorithms –LDCELP –CS-ACELP Example: Waveform Compression • PCM –Waveform coding scheme • ADPCM –Waveform coding scheme –Adaptive: automatic companding –Differential: encode changes between samples only • ITU standards: –G.711 rate: 64 kbps = (2 * 4 kHz) * 8 bits/sample –G.726 rate: 32 kbps = (2 * 4 kHz) * 4 Compression Bandwidth Requirements Perceptual Speech Quality Measurement Signaling Systems T1 Digital Signal Format Robbed-Bit Signaling Channel Associated Signaling— T1 E1 Framing and Signaling Channel Associated Signaling— E1 Common Channel Signaling ISDN • ISDN –Part of network architecture –Definition for access to the network –Allows access to multiple services through a single access –Used for data, voice, or video • Standards-based –ITU recommendations –Proprietary implementations ISDN Network Architecture Layer 3 (Q.930/931) Messages