zipdial introduction 2013

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Mobile Marketing, Engagement & Analytics for the Next Billion Consumers

A bit of what we’ve done

410 +

Million

ZipDials

and counting…

• 2 to 50 times more engagement across all customer campaigns

• Live internationally, primarily in India, Sri Lanka and also Caribbean

• Patent-pending technology

• Headquartered in Bangalore with core team of 25 developing the platform in-house and building the business

Simple for consumers

User simply zipdials…

One ring

…then keeps engaging

080

3005000

Text message,

Call back,

Content

Ongoing engagement & brand loyalty

ZipDial to engage in the real world

Hello India - Abaran

India Today Spice (Jul)

Harpers Bazaar

Marwar

Femina - Abaran

Marie Claire

.0x

1.0x

.5x

1.0x

1.5x

2.0x

2.5x

ZipDial Analytics informs marketing

Follow for ongoing engagement

Voice, Text, Smartphone App

Users share & recruit friends

Rich analytics drives higher ROI

ZipDial Analytics:

• Product Performance &

Campaign Management

Tracking ROI on Media

&Creatives

Engagement Flows – Tracking user lifecycle

User Analysis – Profiling across campaign engagement

2 to 5 Times More Engagement

ZipDial = Frictionless + Accessible = Big Results

Active

Engagement*

141,000 in 2 years

955,000 in 2 years

1,119,0000

Pan-India and since day 1

0

84

0

435 since day 1

1,900 since day 1

147 since day 1

265,000 in 6 weeks

2,100,000 in 10 months

136,000 in Kolkatta alone, in 1 week

37,000 for Anti-

Corruption;

2,007,000 for all TOI in

4+ years

0

464,000 for all of TOI since day 1

72,000 in 4 years

1,100 have them in circles

11,700 since day 1

*Brand results in India, as of October 2012

*Facebook Likes. Twitter Followers. Google+ Followers. ZipDial Engagements

4,600,000 for only Anti-Corruption in 3 weeks

1,000,000 in 6 months

Nerolac Brand Awarenes - Festival Season Promotion

Celebrity Interactive Voice Engagement

• Objective: Maximize awareness of the new line of

Healthy Homes Paints

• Sharukh Khan calls you back in conversational style if you want to know about the and the dangers of VOCs

• This Geo-Targeted campaign allows users from certain circles to get an option to request information on the premium HomeStylers service

• Users could also download SRK’s ringtone

Interactive Missed Call Contest – Easy for Kids too!

The Watch & Win Experience!

• Disney Channel partnered with ZipDial to provide

Disney viewers a toll-free, month-long contest

• ZipDial provides Missed Call numbers that are flashed on the TV screen astons at different times during the day, one at a time, each with a different point score

• Viewers ZipDial the number to earn those points

• Users get a SMART SMS response with the number of

Points Earned and their Total Score

• The highest points for the days are the eligible winners. Total scores are reset each night

Results

60 Lakh ZipDials (missed calls) in 1 month!

Repeat participation grew every day, extending viewer engagement

Top 5 Circles: Andhra Pradesh, Delhi,

Maharashtra, Mumbai & Madya Pradesh +

Chhattisgarh

The ZipDial Touch

• Automated SMS Group Opt-In management for Push Notifications on Daily Winners

• SMART SMS gives a personalized user experience for first time diallers, Custom

Point Scores, warning messages to spammers, and a special SMS to repeat diallers

• Real-Time Reporting and Daily Spam Tracking

& Winner Reports

• Mobile partners with user behavior insights

Increase Response Rates

Fast Moving Consumer Goods, Product

Sample Distribution with DDB Mudra

Sampling Verifies Users, Builds DB

• National Product Sample distribution campaign

• Over 6 Lakh Razor samples distributed to unique customers authenticated with a ZipDial in paid and free trials

• ZipDial samples promoted at high-traffic locations by field agents– each agent has own number

• Daily reports by geography tracked Brand manager & by ZipDial as an independent 3 rd party

Referrals Increase Reach of Brand Messages

• Salman Khan voice message with selling points for Guard Razor

• Trial message reached 2,000 people from Uttar Pradesh DB from previous Sampling program through a push outbound dial

• Referral service increased brand message reach by 49%!

• High value referrals were 2.5x more likely to listen to full 55 sec. message & 2x more likely to make referrals themselves than those being pushed the OBD by the company

• SMS Sports Content gratification given for 4 referrals; 3.2 Ave.

Referrals per Active Referrer

PATENT PENDING - ZipDial PROPRIETARY & CONFIDENTIAL

Pledges & Sponsored Content Channels

Front Page TOI Ad

Brand Building in coordination with BBDO

• Gillette’s 1 st National Branding campaign in

India, a people’s movement to rededicate the

Gateway of India to the soldier in all Indians

• ZipDial number promoted in TOI (kickoff),

Facebook, and in ZipDial’s Cricket Score Mobile

Channel (9 million impressions)

• Received 10 lakh pledges in 3 months!

• ~7.4% click through from Cricket Channel

Impressions

PATENT PENDING - ZipDial PROPRIETARY & CONFIDENTIAL

TV Quiz Contests

Cadbury Bournville & The Dark Knight

Fast Moving Consumer Goods,

Brand Engagement & Activation

• Warner Brothers’ The Dark Knight &

Cadbury Bournville Joint Contest for a free trip was promoted on Bournville packaging & in TVCs

• Dialling the Call2Action Number on TV returned an SMS Quiz to reinforce brand messaging & activate Bournville sales

• Only correct answers were eligible & must keep wrapper to be eligible

Fast Moving Consumer Goods,

Brand Engagement & Activation

In partnership with Disney Brand Solutions

• Contest promoted in TVCs on Disney

Channel

• Two ZipDial numbers with Quiz

Response options 1 and 2 shown numbers on screen

• Viewer must dial correct answer to be eligible for prize.

Consumers will keep using mobile differently

Projected mobile growth in India

They want to engage with brands today

1000

900

800

700

600

500

400

300

200

100

0

2012 2013 2014 2015 2016

Smart phones

Feature phones

ZipDial is for 100% of users

They are half the world’s population

Over 1 Billion consumers age 13-40

in initial target countries alone

“give me a missed call”

“dame sinpa”

“I’ll just flash you”

Thank you!

ZIPDIAL PROPRIETARY & CONFIDENTIAL

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