Transportation/Logistic Strategy Strategy and Culture Overview of Corporate Strategy Miles and Snow Typologies Porter’s Generic Strategies Barney’s Resource-Based Theory Distinctive Capabilities Matching Strategy and Capabilities Corporate Culture Country Culture Transportation/Logistic Strategy Strategy and Culture Overview of Corporate Strategy Strategy: A course of action or plan designed to accomplish a specific goal or objective. Generic Strategies Miles and Snow Strategic Typologies Porter’s Generic Strategies Barney’s Resource Based Theory Transportation/Logistic Strategy Strategy and Culture Miles and Snow Strategic Typologies Defenders Reactors Analyzers Prospectors Transportation/Logistic Strategy Strategy and Culture Miles and Snow Strategic Typologies Defenders: Highly expert at producing and marketing a few products in a narrowly defined market. Opportunities beyond the present may not be sought. Few adjustments in technology, organization structure, and methods of operation because of narrow focus. Transportation/Logistic Strategy Strategy and Culture Miles and Snow Strategic Typologies Reactors: Frequently unable to respond quickly to perceived changes in environment. Make adjustments only when finally forced to do so by environmental pressures. Reactors wait for adversity (i.e., declining sales) before taking corrective steps. Transportation/Logistic Strategy Strategy and Culture Miles and Snow Strategic Typologies Analyzers: Simultaneous operations in stable and changing product market domains. In relatively stable product/market domain, emphasis on formalized structures and processes to achieve routine and efficient operations. In changing product/market domain, emphasis on detecting and copying competitors most promising ideas. Associated with “Me Too” products. Transportation/Logistic Strategy Strategy and Culture Miles and Snow Strategic Typologies Prospectors: Primary attention devoted to searching for new market opportunities. Frequent development and testing of new products and services. Source of change and uncertainty for competitors. Loss of efficiency because of continual product and market innovation. Transportation/Logistic Strategy Strategy and Culture Overview of Corporate Strategy Miles and Snow Typologies Porter’s Generic Strategies Barney’s Resource-Based Theory Distinctive Capabilities Matching Strategy and Capabilities Corporate Culture Country Culture Transportation/Logistic Strategy Strategy and Culture Porter’s Generic Strategies Low Cost vs Differentiation External Oriented Threats and Opportunities Barney’s Resource Based Theory Distinctive Capabilities Internal Oriented Strengths and Weaknesses Transportation/Logistic Strategy Strategy and Culture The Relationship Between Barney’s Resource-based Theory & Porter’s Generic Strategy (SWOT Analysis) Barney’s Resource Based-Theory Porter’s Generic Strategy Strengths Threats Weaknesses Opportunities Internal Analysis External Analysis Transportation/Logistic Strategy Strategy and Culture Distinctive Capabilities Distinctive Capabilities are “complex bundles of skills and accumulated knowledge, exercised through organizational processes, that enable firms to make use of their assets and functions like a key success factor (Day 1994).” Transportation/Logistic Strategy Strategy and Culture Process Capabilities Capability Low Logistics Cost Operational Simplification Operational Standardization Problem Avoidance Product Introduction Product Phase Out Product Recall Responsiveness to Key Customers Reverse Logistics Timing Selective Distribution Coverage Correlation with Performance 0.179 0.053 0.151 0.155 0.337 0.076 0.107 0.214 0.129 0.120 Significance Level 0.068 * 0.325 * 0.099 * 0.091 * 0.001 * 0.255 0.181 0.035 * 0.153 0.155 Transportation/Logistic Strategy Strategy and Culture Differentiation Capabilities Capability Value-Added Services Advanced Shipment Notification Customer Service Flexibility Delivery Dependability Delivery Speed Delivery Time Flexibility Disruption in Supply Expedited Delivery Innovativeness Location Flexibility Correlation with Performance 0.289 0.099 0.247 0.268 0.122 0.013 0.178 0.144 0.080 0.106 Significance Level 0.005 * 0.197 0.015 * 0.001 * 0.147 0.455 0.062 * 0.108 0.247 0.185 Transportation/Logistic Strategy Strategy and Culture Differentiation Capabilities Capability Problem & Complaint Resolution Process Flexibility Product Flexibility Product Flexibility During Logistics Product Innovation Volume Flexibility Order Fill Capacity Order Flexibility Widespread Distribution Coverage Correlation with Performance 0.140 0.218 0.394 0.193 0.200 0.106 0.218 0.397 0.127 Significance Level 0.113 0.030 * 0.002 * 0.059 * 0.041 * 0.231 0.029 * 0.001 0.139 Transportation/Logistic Strategy Strategy and Culture Overview of Corporate Strategy Miles and Snow Typologies Corporate Culture Porter’s Generic Strategies Barney’s Resource-Based Theory Distinctive Capabilities Matching Strategy and Capabilities Emerging Strategies Transportation/Logistic Strategy Strategy and Culture Matching Capabilities to Strategies Strategy Cost Leadership Differentiation Low Cost Capabilities (Processes) Good Performance Poor Performance Poor Performance Good Performance Capabilities Differentiation Capabilities (Value-Added Services) Transportation/Logistic Strategy Strategy and Culture Logistics Strategy, Capabilities, and Performance in the Retail Grocery Industry Logistics Capabilities Strategy Process Capabilities H1: = .74 (t = 3.96) H3: = .25 (t = 1.82) Firm Performance H9: = -.27 (t = -1.43) Cost Leadership H5: = .54 (t = 3.05) Performance H4: = -.20 (t = -1.65) Differentiation H6: = .33 (t = 2.61) H2: = .30 (t = 2.33) Value-added Service Capabilities H10: = .21 (t =1.68) H7 H5 > H6 H8 H1 > H2 H11 H1 & H2 > H3 & H4 Transportation/Logistic Strategy Strategy and Culture Matching Capabilities to Strategies Strategy Cost Leadership Differentiation Low Cost Capabilities (Processes) Capabilities Differentiation Capabilities (Value-Added Services) Good Performance 28% Poor Performance 32% Poor Performance 27% Good Performance 13% Transportation/Logistic Strategy Strategy and Culture Overview of Corporate Strategy Miles and Snow Typologies Porter’s Generic Strategies Barney’s Resource-Based Theory Distinctive Capabilities Matching Strategy and Capabilities Corporate Culture Country Culture Transportation/Logistic Strategy Strategy and Culture Corporate Culture Culture the sum total of the attainments and learned behavior patterns of any specific period, race, or people, regarded as expressing a traditional way of life subject to gradual but continuous modification by succeeding generations. Corporate culture is the collection of learned and shared values and beliefs that create a common identity for members of an organization. Corporate Culture is an element of the firm composed of sets of values which should be managed by the organization in its efforts to achieve the goals of environmental adaptation and constituency satisfaction. Transportation/Logistic Strategy Strategy and Culture Dimensions of Corporate Cultural Management Style: Organic vs Mechanistic Organizational Form: Flexible vs Rigid Managerial Focus: Internal vs External Managerial Targets: Stable Markets vs Flexible Markets Transportation/Logistic Strategy Culture Types Strategy and Culture Organic Management Style Organizational Flexibility Internal Focus Stable Market External Focus Flexible Market Mechanistic Management Style Organizational Stability Transportation/Logistic Strategy Culture Types Strategy and Culture Organic Management Style Organizational Flexibility Internal Focus Stable Market The Clan Internal Orientation Organic Management Emphasizes Flexibility Stable Market Position Adhocracy External Orientation Organic Management Emphasizes Flexibility Flexible Market Position Hierarchy Internal Orientation Mechanistic Management Emphasizes Control Stable Market Position The Market Type External Orientation Mechanistic Management Emphasizes Control Flexible Market Position Mechanistic Management Style Organizational Stability External Focus Flexible Market Transportation/Logistic Strategy Strategy and Culture Miles and Snow Strategic Typologies Defenders Analyzers Reactors Prospectors Transportation/Logistic Strategy Culture Types Strategy and Culture Organic Management Style Organizational Flexibility Internal Focus Stable Market The Clan Adhocracy Strategy? Strategy? Hierarchy The Market Type Strategy? Strategy? Mechanistic Management Style Organizational Stability External Focus Flexible Market Transportation/Logistic Strategy Culture Types Strategy and Culture Organic Management Style Organizational Flexibility Internal Focus Stable Market The Clan Adhocracy Reactors? Prospectors? Hierarchy The Market Type Defenders? Analyzers? Mechanistic Management Style Organizational Stability External Focus Flexible Market Transportation/Logistic Strategy Strategy and Culture Model: Standardized Coefficients Coefficients (B) Std. Error (Beta) T-Value P-Value (Constant) 96.788 0.589 164.191 0.000 Prospect -2.779 1.007 -0.238 -2.759 0.007 Analyze -2.673 0.778 -0.300 -3.434 0.001 Revenue 0.000 0.000 -0.190 -2.277 0.025 Match M&S -2.068 0.827 -0.215 -2.501 0.014 FRH* 2.163 0.917 0.192 2.357 0.020 a Dependent Variable: Operating Ratio * Dummy for Flatbed, Reefer, Household Goods; Normal state was TL; Dummy for LTL was not significant. Transportation/Logistic Strategy Strategy and Culture Motor Carrier Operating Ratios STRATEGY Clan CULTURE Adhocracy Hierarchy Market Mean Unmatched Matched in Bold Reactor 99.0 96.3 96.8 97.5 Prospector 95.8 90.9 93.0 94.0 Defender 95.7 98.1 94.7 95.3 Analyzer 93.0 94.5 93.4 92.1 96.9 99.0 94.3 90.9 96.4 94.7 93.6 92.1 Transportation/Logistic Strategy Strategy and Culture Motor Carrier Operating Ratios % Matched % Matched % Not Matched N N 2 31 Clan/Reactor 99.0 96.9 10 22 Hierarchy/Defender 17 23 73 94.7 96.4 % Not Matched Adhocracy/Prospector Sums 90.9 12 94.3 53 Market/Analyzer 8 18 58 92.1 93.6 25 41 Total: 131 131 Transportation/Logistic Strategy Strategy and Culture Overview of Corporate Strategy Miles and Snow Typologies Porter’s Generic Strategies Barney’s Resource-Based Theory Distinctive Capabilities Matching Strategy and Capabilities Corporate Culture Country Culture Transportation/Logistic Strategy Strategy and Culture Key Sources of Cultural Difference Power Distance Uncertainty Avoidance Individualism Assertiveness Level of Context Polychronic/Monochronic Time Face (in Asia) Transportation/Logistic Strategy Strategy and Culture Power Distances by Country Mexico India Singapore Country France Thailand S Korea Taiwan Japan Italy USA Canada Germany Britain Isreal 0 20 40 60 80 100 Power Scale Transportation/Logistic Strategy Strategy and Culture Uncertainty Avoidance by Country Japan S Korea France Mexico Italy Taiwan Germany Thailand Canada USA India Britain Singapore 0 20 40 60 80 100 Uncertainty Avoidance Scale Transportation/Logistic Strategy Strategy and Culture Individualism by Country USA Britain Canada Italy France Germany India Japan Mexico Singapore Thailand S Korea Taiwan 0 20 40 60 80 100 Individualism Scale Transportation/Logistic Strategy Strategy and Culture Assertiveness by Country Japan Italy Mexico Britain Germany USA India Canada Singapore Taiwan France S Korea Thailand Sweeden 0 20 40 60 80 100 Assertiveness Scale Transportation/Logistic Strategy Strategy and Culture Matching Corporate and Country Cultures Low Power Distance Monochronic Polychronic High Power Distance Transportation/Logistic Strategy Strategy and Culture Matching Corporate and Country Cultures Low Power Distance Clan Adhocracy Monochronic Polychronic Hierarchy Market Type High Power Distance Transportation/Logistic Strategy Strategy and Culture Matching Corporate and Country Cultures Low Uncertainty Avoidance Monochronic Polychronic High Uncertainty Avoidance Transportation/Logistic Strategy Strategy and Culture Matching Corporate and Country Cultures Low Uncertainty Avoidance Clan Adhocracy Monochronic Polychronic Hierarchy Market Type High Uncertainty Avoidance