Operations Management Overview at CNH Saskatoon 10/15/13 Plant Information Flexi-Coil Company History The previous company, Flexi-Coil Ltd., was established in 1952. During the 1990s Flexi-Coil became Canada's largest farm manufacturer. Air Seeding and Tillage industry leader in North America and Australia. (air carts, drills and coil packer) New Holland purchased 35% of Flexi-Coil in 1997 1999 Merger of New Holland and CaseIH The remaining shares of Flexi-Coil were acquired in January of 2000 Saskatoon Facility PLANT LAND 632,000 SQUARE FT 156 ACRES 58,700 SQUARE M 63 HECTARE Headcount Manufacturing 94 Salaried 723 Hourly Total Saskatoon Site 817 Fabrication:113 West Plant: 218 East Plant: 236 Other: 156 No third party logistics CNH SASKATOON INFORMATION CNH Saskatoon Sales 2012 - $412M CNH Projected Sales 2013 - $500M 2012 F3 Total Mfg Cost - $276,377 Inbound Freight 6% Material 63% Added Value 30% New Product/Projects 1% Plant Summary – Supplier Distribution Step 3 Activity with Local Suppliers Saskatoon Suppliers $8,000,000 $6,000,000 $4,000,000 $2,000,000 0-20 Km 18% 2160 p/n $0 Just In Sequence Complete Just In Sequence In Process 8 Plant Layout Planter, Header Assembly Lines East Powder Paint Line Planter and Header Weld Stalls Fabrication Equipment West Powder Paint Line M66 Assembly Tillage and Air Seeder Weld Stalls Receiving / Warehouse Air Seeder line Tillage Crating and Component Assembly Fabrication Department Fabrication is divided into two areas • North Fabrication • Torch and Machine Types of Equipment: • 8 Vertical Milling Machines • 9 CNC Lathes • 3 Lasers • 6 Plasma Cutters • 7 Punch Presses (110ton to 800ton) • 7 Press Brakes • 12 Saws (autosaws, CNC, and Large Saws) Volumes Product 2006 2007 2008 2009 2010 2011 2012 2013 Drawbars 287 180 Sprayers 285 245 Tillage 421 190 Seeding Tools 439 321 Grain Drills 99 22 Planters 585 623 Air Carts 763 684 Disk Harrows 921 Headers 2512 2947 Total 5391 6133 453 535 706 1061 101 1216 1762 1057 4865 11756 86 20 0 85 55 115 132 69 383 158 180 337 218 826 527 509 482 793 1809 1298 1623 2030 2085 1078 627 515 699 665 2641 2435 2406 2943 2490 6823 5065 5348 6708 6375 Product Line Products Planters Air Carts (17 models, 1 brand) (4 models, 3 brands) Hoe/Disk Drills (4 models, 3 brands) Products Corn Heads (2 models, 2 brands) Pickup Heads (2 models, 2 brands) 2011- 2013 New Product Launches 1265 Planter 16R30/18R20 Corn Header 580 Bu Air Cart January 2013 April 2011 February 2011 Pickup Header Pull-Type Sprayer M66 January 2011 Dec 2011 January 2013 Plant Summary – Customer Distribution Canada 21.9% CIS 1.8% China 2.6% USA 70.6% Africa 0.5% S America 0.6% Australia/NZ 2.0% 16 Plant Summary – Operational Complexity MFG Parts: 34,833 Buy Parts: 9,883 Lines – 7 Planters Headers Cultivators Disc Drills 6 8 3 4 33 34 40 42 346 60 108 60 Models – 50 TT – Technical type 348 Options - 1289 Air Systems Sprayers Drawbars Air Drills 16 3 2 8 16 63 84 36 366 177 12 160 17 Operational Complexity - Scheduling This is not a Production Schedule. 1 2 3 5 6 Jan Feb March April May June July Prod Week Prod Days 1301 1302 1303 1304 1305 1306 1307 1308 1309 1310 1311 1312 1313 1314 1315 1316 1317 1318 1319 1320 1321 1322 1323 1324 1325 1326 1327 1328 1329 1330 3 5 5 5 5 5 5 4 5 5 5 5 4 5 5 5 5 5 5 5 4 5 5 5 5 5 4 5 5 5 8 9 10 All Build Rates and Quantities are averages. 11 12 13 14 15 16 17 This is not a Production Schedule. 18 19 20 22 23 24 25 All Build Rates and Quantities are averages. 27 28 29 30 32 33 34 E1 E2 E3 E4 West West West West - PT, 24RFF, 1260 Centre - 12/16 FF East - Corn North - Small Planter, Pick Up Seeder & Sprayer Tillage SDX / Sprayer S&OP 1306A Month 7 Product Rate 24R30 24R30 36R30 36R30 36R30 36R30 36R30 36R30 36R30 36R30 36R30 36R30 36R30 24R30 24R30 24R30 24R30 24R30 24R30 24R30 24R30 24R30 24R30 24R30 PT/Split PT/Split PT/Split PT/Split PT/Split PT/Split 5 5 1 2 2 2 2 2 2 2 2 2 2 1 4 4 4 4 4 4 4 4 4 4 1 4 5 5 5 5 Total 15 25 1 6 10 10 8 8 10 8 10 9 6 1 15 20 20 20 20 20 16 20 20 17 6 17 20 25 20 25 Run Qty Product 144 12/16R30 169 12/16R30 1 12/16R30 7 12/16R30 17 12/16R30 27 12/16R30 35 12/16R30 43 12/16R30 53 12/16R30 61 12/16R30 71 12/16R30 80 12/16R30 86 12/16R30 1 12/16R30 16 12/16R30 36 12/16R30 56 12/16R30 76 12/16R30 96 12/16R30 116 12/16R30 132 12/16R30 152 12/16R30 172 12/16R30 189 12/16R30 6 12/16R30 23 12/16R30 43 12/16R30 68 12/16R30 88 12/16R30 113 12/16R30 Rate 3 4 5 5 5 5 5 5 5 5 5 5 3 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Total Run Qty Product Rate Total 9 20 25 25 25 25 25 20 25 25 25 25 12 10 10 10 10 10 10 10 8 10 10 10 10 10 8 10 10 10 488 508 533 558 583 608 633 653 678 703 728 753 765 Corn 10 Corn 20 Corn 30 Corn 40 Corn 50 Corn 60 Corn 70 Corn 78 Corn 88 Corn 98 Corn 108 Corn 118 Lg Corn 128 Lg Corn 136 Corn 146 Corn 156 Corn 166 Corn 2 6 10 10 10 10 10 10 10 10 10 10 4 4 10 10 10 10 8 30 50 50 50 50 50 50 40 50 50 50 20 20 40 50 50 50 Run Product Qty Rate Total Stacker Stacker Stacker Stacker Rgd Trlg Rgd Trlg Rgd Trlg Rgd Trlg Rgd Trlg Rgd Trlg Pick Up Pick Up 8 Pick Up 38 Pick Up 88 Pick Up 138 Pick Up 188 Pick Up 238 Pick Up 288 Pick Up 338 Pick Up 378 Pick Up 428 Pick Up 478 Pick Up 528 Pick Up 548 Pick Up 568 Pick Up 608 Pick Up 658 Pick Up 708 Pick Up 758 Pick Up 5 5 5 5 2 4 6 6 6 6 4 8 8 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 15 25 25 25 10 20 30 24 30 30 20 40 32 60 60 60 60 60 60 60 48 60 60 60 60 60 48 60 60 60 Run Qty 201 226 251 276 10 30 60 84 114 144 20 60 92 152 212 272 332 392 452 512 560 620 680 740 800 860 908 968 1028 1088 Product Rate 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder Sprayer Sprayer Sprayer Sprayer Sprayer 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 50Series Seeder 3 3 3 3 3 3 3 3 2.8 1 3.2 4 4 2.4 1 2.6 3 3 3 3 3 3 3 3.2 4 4 5 5 5 5 Total 9 15 15 15 15 15 15 12 14 5 16 20 16 12 5 13 15 15 15 15 12 15 15 16 20 20 20 25 25 25 Run Qty Product 9 24 39 54 69 84 99 111 125 5 21 41 57 69 5 18 33 48 63 78 90 105 120 136 156 176 196 221 246 271 ATX700/FC5500/P2060 ATX700/FC5500/P2060 ATX700/FC5500/P2060 5000HD/ATX400/P2050 5000HD/ATX400/P2050 5000HD/ATX400/P2050 5000HD/ATX400/P2050 5000HD/ATX400/P2050 5000HD/ATX400/P2050 ST820/ST830/PTX600 ST820/ST830/PTX600 ST820/ST830/PTX600 ST820/ST830/PTX600 5000HD/ATX400/P2050 5000HD/ATX400/P2050 5000HD/ATX400/P2050 5000HD/ATX400/P2050 5000HD/ATX400/P2050 ATX700/FC5500/P2060 ATX700/FC5500/P2060 ATX700/FC5500/P2060 ATX700/FC5500/P2060 ATX700/FC5500/P2060 ATX700/FC5500/P2060 ST820/ST830/PTX600 ST820/ST830/PTX600 ST820/ST830/PTX600 ST820/ST830/PTX600 ST820/ST830/PTX600 ST820/ST830/PTX600 Rate Total Run Qty 1.67 1.4 1.6 1.8 3 2.8 2.8 2 2.4 4.4 4.6 4.6 4 2.8 3 2.8 2.8 2.8 2 2 2 2 2.2 2 4.6 3.8 3.75 3.4 3.2 3.2 42 49 57 9 24 38 52 60 72 22 45 68 84 14 29 43 57 71 10 20 28 38 49 59 23 42 57 74 90 106 5 7 8 9 15 14 14 8 12 22 23 23 16 14 15 14 14 14 10 10 8 10 11 10 23 19 15 17 16 16 Product Rate Total P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T 1 1 1 1 1 1 1 1 1 1 1 0.8 P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T P2080/P2085/PRD500/PRD500T M66 50/60 M66 50/60 M66 50/60 1 18 35 1 1 1 1.6 2.2 1.8 3.25 2.6 2.4 2 2 2 2 0.4 0.4 0.2 Run Qty 3 5 5 5 5 5 5 4 5 5 5 4 23 28 33 38 43 48 53 57 62 67 72 76 5 5 5 8 11 9 13 13 12 10 10 10 8 2 2 1 5 10 15 20 28 39 48 61 74 86 96 106 116 124 2 4 5 5 PLANT METRICS Plant KPI’s - Safety KPI - Lost Time Injury Frequency IFI 3 Million Hours no Lost Time Injury 100% Decrease in LTI Frequency since 2008 1.5 1 0.5 0 2008 2009 2010 IFI 2011 Target 2012 2013 KPI – First Aid Injury Frequency FACFI 20 Frequency Frequency 2 74% Decrease in First Aid Frequency since 2008 15 10 5 0 2008 2009 2010 First Aid 2011 2012 2013 Target 20 World Class Manufacturing WCM audit May, 2013 – 54 points, Number 1 CNH plant in NA 1st out of 30 CNH plants world wide Why WCM Is Important to Saskatoon Considerable improvements to Plant KPI’s (Safety, Shipping) Quality, Productivity, Continue to empower employees (ESP, Employee Observation Form, Quick Kaizen, Plant Wide Data Collection) Staying competitive globally requires constant growth and improvement 2011 Savings $5.6M 9.0% of Trans. Cost 2012 Savings $5.9M 9.2% of Trans. Cost Motivation of Operators Employee Suggestion Program Motivation of Operators 2,535 Suggestions YTD 61% Implemented WCM As A Way of Life In Saskatoon 2011 2012 2013 Annual Savings$5.6 M $5.9 M $4.6 M % Trans. Cost 9.0% 9.2% 9.1% Route Map to WCM Route Map to WCM 2013 WCM Route MAP 2013 70 Saskatoon 60 60 61 62 62 Aug Sep Oct Nov Dec 3 4 3 2 2 2 3 3 3 4 3 4 3 2 2 3 3 3 3 4 3 4 3 2 3 3 3 3 3 4 3 4 3 2 3 3 3 3 3 4 3 4 3 3 3 3 3 3 3 4 3 4 3 3 3 3 3 3 3 4 3 3 3 3 3 3 3 3 2 3 3 3 3 3 3 3 3 3 2 3 3 3 3 3 3 3 3 3 2 3 3 3 3 3 3 3 3 3 2 3 3 4 3 3 3 3 3 3 2 3 3 4 3 3 3 3 3 3 2 3 3 4 3 3 3 3 3 3 2 3 57 28 29 58 29 29 59 30 29 60 31 29 61 31 30 62 32 30 62 32 30 56 57 58 59 Apr May Jun Jul 3 4 3 2 2 2 2 3 2 3 3 4 3 2 2 2 2 3 2 3 3 4 3 2 2 2 2 3 3 3 3 4 3 2 2 2 2 3 3 4 3 3 2 3 3 2 3 2 2 3 3 3 2 3 3 3 3 3 2 3 3 3 3 3 3 3 3 3 2 3 3 3 3 3 3 3 3 3 2 3 52 26 26 54 26 28 55 26 29 56 27 29 50 52 52 54 Dec Jan Feb Mar 2 3 3 2 2 2 2 3 2 3 3 4 3 2 2 2 2 3 2 3 3 4 3 2 2 2 2 3 2 3 3 3 2 3 3 2 3 2 2 3 3 3 2 3 3 2 3 2 2 3 52 26 26 55 50 40 30 20 10 0 Safety Cost Deployment Focused Improvement Autonomous Activity Professional Maintenance Quality Control Logistic / Customer Service Early Equipment Management People Development Environment Management Commitment Clarity of Objectives - KPI Route Map To WCM Allocation of Higlhy Qualified People Commitment of the Organization Competence of Organization Time and Budget Level of Detail Level of Expansion Motivation of Operators TOTAL Technical Managerial 50 24 26 WCM Evolution •18 major projects initiated in WO/Log/AM/PM/QC/FI •16 Fiat Experts from Mirafiori Plant arrived for 8 weeks •Isvor Trainers were onsite for 4 weeks •Saskatoon project champions consisted of Supervisors/Manufacturing Engineers/Group Leads Fiat Special Action Plan Feb. 2009 2008 WCM Starts Mar. 2008 2009 Materazzo Audit Aug. 2010 35 Points 2010 Yamashina Audit April 2009 14 Points Mr. Emo Audit May 2011 41 Points 2011 Yamashina Audit Oct. 2010 37 Points Mr. Risi Audit Nov 2012 50 Points 2012 Mr. Pino Audit Dec. 2011 44 Points Mr. Orkun Audit May 2013 54 Points 27 Clarity of Objectives – KPI’s Saskatoon Plant: SAF "Lost Time" Injury Frequency Index QUA Overall OKOL CQA CQA WCM HR WCM Road Map Target Act # Air Carts, Headers Small Planter Planters (large) Headers current product Target Act Target Act Target Act % Audit Target Act Target Act Target Act Absenteism Suggestions per Employee DEL Linearity - MTD OKTS Air Carts Linearity - MTD OKTS Corn Headers Linearity - MTD OKTS Planters Parts Reliability - Number of pass due FLT parts Avg Missing Parts per Unit - Prod1 Avg Missing Parts per Unit - Prod2 Avg Missing Parts per Unit - Prod3 FIN Planters Direct Hours BTR Target Act Act Target Act Act Target Act Act Target Act Act Act Act Target Act Target Act Mfg Hours Index 65.0 88.7 60.0 43.8 40.0 29.3 65.0 72.7 60.0 60.0 40.0 N/A 65.0 80.7 60.0 N/A 40.0 N/A 65.0 73.9 60.0 N/A 40.0 N/A 65.0 87.2 60.0 N/A 40.0 N/A 65.0 90.1 60.0 N/A 40.0 35.0 65.0 81.1 60.0 N/A 40.0 40.0 65.0 78.0 60.0 53.7 40.0 21.3 65.0 80.4 60.0 46.0 40.0 N/A # 47 47 47 47 47 47 47 47 48 48 48 48 48 48 48 48 49 49 % 3.0 2.7 0.19 0.14 3.0 2.6 0.19 0.17 3.0 3.3 0.19 0.19 3.0 2.5 0.19 0.41 3.0 2.4 0.19 0.21 3.0 3.2 0.19 0.17 3.0 2.9 0.19 0.42 3.0 2.7 0.19 0.24 3.0 2.2 0.19 0.23 10 10 100% 0 0 34 34 100% 0 0 59 49 83% 0 0 84 77 92% 0 16 15 50 333% 1 0 55 82 149% 1 0 95 118 124% 1 1 137 142 104% 1 0 16 14 88% 4 26 650% 0 0 29 32 110% 33 57 173% 0 0 52 52 100% 63 77 122% 0 0 72 71 99% 93 123 132% 0 0 76 74 97% 99 130 131% 0 71 1 0 1 1 1 0 1 0 1 0 18458 15571 157.6 157.0 -2 1828 1221 32299 31165 27.2 30.5 18458 18399 157.6 153.9 -12 1828 1370 32299 30621 27.2 30.1 18458 18560 157.6 154.6 -9 1828 1560 32299 32200 27.2 27.9 18458 18560 157.6 150.0 -24 1828 2315 32299 31601 27.2 26.6 12822 12656 150.5 174.9 77 935 1395 31801 30691 26.8 26.4 16027 16400 150.5 150.0 -2 1168 1400 31801 31034 26.8 26.6 16027 17470 150.5 152.0 5 1168 1150 31801 31750 26.8 26.8 16027 17826 150.5 148.9 -5 1168 1017 31801 30515 26.8 26.1 16104 17599 145.7 145.5 -1 1097 1896 30081 30947 25.3 26.5 # # # # % # % # % # Total Mfg Inventory Total Mfg Inventory Days Communicated weekly Tied to employee PLM Clarity of Objectives # # # hrs % 1 point of MI = $ 3.175 TOT Non Mfg Hours 9-Mar 16-Mar 23-Mar 30-Mar 6-Apr 13-Apr 20-Apr 27-Apr 4-May Forecast1 Forecast1 Forecast1 Forecast1 Forecast1 Forecast1 Forecast1 Forecast1 Forecast1 March March March March April April April April May W10 W11 W12 W13 W14 W15 W16 W17 W18 0.06 0.06 0.06 0.06 0.06 0.06 0.06 0.06 0.06 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Target hrs Act Target kUSD Act Target Days Act 28 Clarity of Objectives – KPI’s Objectives managed through central Performance Management System (EHRMS System) Plant Functional Area Salaried Employee Hourly Employee Clarity of Objectives Example of Goal Alignment from Plant Manager to the Hourly Employees: Plant Manager’s Goals provide the foundation for all other objectives. For 2012 they are: -Cost (Productivity & Spending) -Safety Area Manager’s Goals are derived from the Plant -Quality Manager’s goals. For 2012 they are: -Delivery & Inventory -Cost (Productivity & Spending) -WCM Production Supervisor’s Goals are derived from -Safety the Area Manager’s Goals and linked with their -Quality employee’s Goals: -HR -Spending -WCM Hourly Employee’s Goals are derived from the -Productivity Success Share Targets set across all plants: -Safety -Spending -Quality -Productivity -HR -Safety -WCM -Quality -WCM 29 Clarity of Objectives – KPI’s/Communication Clarity of Objectives Front Entrance Safety Activity Boards Departmental Boards Pillar Display Boards Kaizen Tracking Board KPI Display Boards 30 WCM Tools Used Some Of The MethodsTools Used So Far: • • • • • • • • • • • • • • • DOE PPA Regression Analysis LCA Kaizen (QK, SK, MK, AK) NVAA Analysis SOP / OPL’s Spaghetti Diagram Process Mapping EWO Herca’s PFMEA Poka Yoke Video Analysis (WO/LOG/FI) SMED TWTTP/HERCA Commitment of the Organization 31 Headcount 1200 1000 117 99 800 92 94 89 600 88 95 Hourly 910 818 400 725 587 200 Salary 439 723 515 0 2007 2008 2009 2010 2011 2012 2013 YTD Plant KPI’s - Safety KPI - Lost Time Injury Frequency IFI 3 Million Hours no Lost Time Injury 100% Decrease in LTI Frequency since 2008 1.5 1 0.5 0 2008 2009 2010 IFI 2011 Target 2012 2013 KPI – First Aid Injury Frequency FACFI 20 Frequency Frequency 2 74% Decrease in First Aid Frequency since 2008 15 10 5 0 2008 2009 2010 First Aid 2011 2012 2013 Target 33