External E-mail Server
1
Built-in
Solution
2. Fax Server (Unified Message)
Version 1
Ready
Your customers leave voice message during your absence or send e-mail
or send fax. You can receive all of these messages as e-mail by PC at your
desk or by your smart-phone anywhere immediately. Missed call w/o voice
message also can be e-mailed. So all messages are unified by e-mail.
Mobile
Network
IP Network or WiFi
or
Some customer sends e-mail.
Some customer leaves VM
or disconnects call without VM.
Telephone
Company
Office
with VM or Fax
as attached file
E-mail Server
< E-mail example for missed call >
Some customer sends fax.
Optional card : KX-NS0106 has to be installed to receive fax or send fax.
2
Version 1
Ready
15-1. Fax Server – Receive
KX-NS1000 receives Fax / VM and sends them by e-mail through
E-mail server. KX-NS1000 works as e-mail client.
Gmail server is also available for KX-NS1000.
Gmail Server
Mobile
Network
IP Network or WiFi
or
Some customer sends e-mail.
Some customer leaves VM
or disconnects call without VM.
Telephone
Company
Office
with VM or Fax
as attached file
Approx. 28 pages fax message
= 1 minute voice message
Some customer sends fax.
Hotmail and so on are available from KX-NS1000 version 3.
SMTP – STARTTLS is improved.
Version 3
New
3
Version 1
Ready
15-2. Fax Server - Receive
Fax can be received as follows.
- Each extension user has two DDI numbers for phone and fax.
DDI number for fax is routed to mailbox for extension directly.
Mailbox for extension (102:Mike)
“Hello this is Mike, please leave voice message or send fax now”.
DDI number for phone is routed to extension and
the call is redirected to mailbox by Fwd or Intercept.
Fwd
No Answer
Extension (102:Mike) is called.
- Customer service works like above two DDI.
Hello this is Panasonic Travel.
To contact Mike, press 1,
Susan press 2, Tom press 3….
To call phone, press 1.
To send fax, press 2.
VM and Fax are
e-mailed to user.
- Each extension has one DDI number for phone and fax.
The call is redirected to mailbox for extension by Fwd or Intercept.
One touch key [ T500#6 + Self Ext Number ] is useful to transfer fax to mailbox, when
fax call is answered before Fwd or Intercept. T = Transfer 500 = Default VM number
- DDI number for company fax is routed to mailbox for operator.
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15-3. Fax Server - Send
Version 1
Ready
You can send fax through KX-NS1000 without printing, when you have to
contact your customer by fax.
Some your customer may use only fax instead of e-mail.
- One KX-NS1000 supports one channel to send or receive fax.
Fax data is queued in KX-NS1000 to send fax from KX-NS1000 if channel is occupied.
Automatic repeat feature of customers’ fax is useful to send fax to KX-NS1000.
- Fax driver for PC is provided by Panasonic.
Print out from application such as
MS Word.
Select Fax number to send.
IP Network
Telephone
Company
Fax Driver
Office
VPN
Router
“Print-out”.
Customer
VPN
Fax Driver
E-mail Server
VPN has been already installed usually in order to access to e-mail server.
5
Error Log to E-mail
System Error log (such as SMDR port disconnect) can be e-mailed so that
installer can know trouble quickly and automatically.
Mobile
Network
IP Network or WiFi
or
Office
with error log
E-mail Server
6
Programming Hint
7
Programming Hint
< Programming Example >
- Each extension user has two DDI numbers for phone and fax.
- DDI number for company fax is routed to mailbox for operator.
<KX-NS1000 new feature>
Service group of Built-in VM is assigned
directly on DDI and DIL table.
8
Programming Hint
By Installer
By User / Installer
By User / Installer
E-mail for missed call is sent
to this e-mail address.
E-mail with VM or Fax is
sent to this e-mail address.
9
Programming Hint
By Installer
This is informed as e-mail
sender (client) for e-mail
with VM or Fax.
This is informed as e-mail sender
(client) for e-mail of missed call.
By Installer
This is actually
setting as SMTP
client..
This is e-mail server address for
VM and Fax as well as missed call.
Mobile
Network
IP Network or WiFi
Send E-mail
or
Telephone
Company
Leave VM
Send Fax
Office
with VM or Fax
as attached file
E-mail Server
10
Programming Hint
(Gmail)
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Programming Hint - Gmail
[WebMC]-[Setup]-[Network Service]-[2.Server Feature]-[6.SMTP]
-[Mail sender information]
-[Mail address]
: KX-NS1000
: kx-ns1000@ns1000.com
-[SMTP server for relay]
-[SMTP server address]
: 74.125.141.109 (SMTP server address of gmail)
-[SMTP server Port number]
-[SMTP over TLS]
: 587
: Enable
-[SMTP Authentication]
-[SMTP Authentication]
: Enable
-[User name]
: tomas1234 (part of gmail address before "@")
-[Password]
: xxxxxxxxx (gmail Password)
12
Programming Hint - Gmail
-[POP Before SMTP]
-[POP before SMTP]
: Disable (NS1K Default)
-[POP server address]
: (Blank) (NS1K Default)
-[POP server Port number]
: 110
(NS1K Default))
-[User name]
: (Blank) (NS1K Default)
-[Password]
: (Blank) (NS1K Default)
-[Mail Receiving]
-[SMTP Authentication]
-[SMTP over TLS]
: Enable (NS1K Default)
: Disable (NS1K Default)
-[Receive Port number (SMTPs)] : 465
-[Receive Port number (SMTP)] : 25
(NS1K Default)
(NS1K Default)
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Reference
14
Built-in VM difference from KX-TVM
Service group of Built-in VM is assigned directly on DDI and DIL
table.
- Therefore DDI routing feature is NOT supported.
This parameter is
used when
NS1000 future
version supports
KX-TVM200.
15
Built-in VM difference from KX-TVM
Built-in VM supports hotel mode using Web (Not by command)
- Subscriber only listens to messages in the mailbox
- Easy recording the greeting message
16
Built-in VM difference from KX-TVM
Operation for next message is changed to one step operation by
default.
TVM
Built-VM of NS1000
17
Built-in VM difference from KX-TVM
VM menu for LCD or PC (VMA) is NOT supported.
- But VM can be sent to PC by e-mail.
- E-mail address to transfer can be assigned using Web by user.
Automatic mailbox setup at 2:00AM is NOT supported.
- But mailbox can be setup using Web through PBX.
Capacity is increased as follows.
- Custom Service Menu : 100 → 200
- Service Group : 48 → 64
- Mailbox Group Member : 100 → 200
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Thank you !
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