Background and outputs Why did we build radioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007 9.0% 8.0% 7.0% 6.0% 5.0% 4.0% 3.0% 2005 vs. 2004 2006 vs. 2005 2007 vs. 2006 What caused this? barriers to increased investment in radio Source: RAB Benchmark Survey Jan 08 A first for radio • Competition to design a system to evaluate radio advertising • Show every advertiser how their radio campaigns performed • Optimise the creative impact of radio commercials • We won! What’s ground-breaking about radioGAUGE? • Isolates the radio effect • Benchmarking • Creative impact assessment • Robust data, efficient system • Sample structure: NATIONAL or REGIONAL • Project design: TEST & CONTROL • Sample size: 800 adults 16-54 • Number of waves: 26+ • Campaigns tested per wave: 3 Isolating the radio effect Commercial Radio Listeners* COMPARED TO – – – – – Brand awareness Brand perceptions Ad awareness Brand consideration 5Is creative score *Matched GB representative samples Red = benchmarked Non-listeners to Commercial radio* why test & control? • Tried and tested = low risk (200 radio campaigns tested in the UK) • Very cost efficient – 3 campaigns tested per wave with high sample sizes • Isolates radio's impact – cuts through multimedia advertising effects • Low effort – simple logistics, minimal input from advertisers & agencies principles we learnt the hard way... • Keep it simple at first – focus on one type of campaign • Get that right and then move on to measure other campaign types • More campaigns tested = better cost efficiency • More advertisers debriefed = better revenue / ROI performance • Bigger samples give better results • If we keep it simple and cost efficient it will run for longer Effects of radioGAUGE in the UK Excellent research, thorough analysis, really understands the client’s business Helped us gain a better understanding of radio advertising… A must-have tool for any radio advertiser Source: radioGAUGE customer feedback survey How has radioGAUGE affected your opinions about radio creativity? Source: radioGAUGE customer feedback survey How will radioGAUGE influence your future creative use of radio? Source: radioGAUGE customer feedback survey How will the radioGAUGE debrief influence your investment in radio going forward? Source: radioGAUGE customer feedback survey The effect of radioGAUGE UK: £33m revenue advantage vs. other media Year-on-year radio spend analysis of advertisers on radioGAUGE vs. other media 30.0% 25.0% 20.0% 15.0% 10.0% 24.0% radioGAUGE Advertisers +25.4% differential Other media spend 5.0% 0.0% -5.0% -1.4% The effect of radioGAUGE UK: £33m revenue advantage vs. other media Year-on-year radio spend analysis of advertisers on radioGAUGE vs. other media 30.0% 25.0% 20.0% 15.0% 10.0% 24.0% radioGAUGE Advertisers +25.4% differential Other media spend 5.0% 0.0% -5.0% -1.4% Example radioGAUGE outputs For individual campaigns Brand X Radio Campaign Presentation of radioGAUGE Results Brand X Radio Campaign • Target audience: – ABC1 • Radio campaign dates: – June-July • Research fieldwork conducted: – w/c July • Radio campaign ratings: – 489 • Other media included press and online Results Headline Summary • A strong performance in terms of effectiveness, with all key measures showing gains among Commercial Radio listeners. – Ad awareness gain above radioGAUGE benchmarks – Brand Consideration above radioGAUGE benchmark – Brand measure see good gains • A solid creative performance – Creatively in-line with radioGAUGE average – Scoring particularly well on ‘Information’ Brand Awareness Unprompted brand awareness - Top-of-mind: ‘First mention’ What names of (insert product category) can you think of? 36.2% 28.1% First mention 19.0% 13.0% 6.5% 6.2% Brand X Competitor A Competitor B CR Listeners 4.4% Competitor C Non Listeners Base: All respondents Top 5 shown 7.2% 5.0% 5.3% Competitor D Unprompted brand awareness - ‘All mentions’ What names of (insert product category) can you think of? 51.0% 43.0% All mentions 31.0% 27.0% 21.0% Brand X Competitor A 18.0% Competitor C CR Listeners 20.1% 16.0% Competitor B Non Listeners Base: All respondents Top 5 shown 14.0% 18.0% Competitor D Prompted brand awareness - ‘All mentions’ Thinking of (product category), have you heard of brand X? 66.2% All mentions 54.2% CR Listeners Non Listeners CR Listeners Non Listeners Base: All respondents ‘Yes’ response (%) Ad Awareness Ad awareness Have you seen or heard any advertising for (Brand X) within the last 4 weeks? Net radio gain = 14.3% points (+71.5%) Weighted (30” equivalent GRPs) = 3.5% 34.3% 20.0% CR Listeners Non Listeners Base: All aware of brand ‘Yes’ response (%) Ad awareness – benchmark weighted by 30” equivalent GRPs Difference in ad awareness CR listener vs Non-listener Net radio gain - weighted +34.6% against radioGAUGE benchmark +25.0% against Sector benchmark 3.5% 2.6% 2.8% Avg Sector Average Base: All aware of brand vs. radioGAUGE average Brand X Brand Perceptions (Brand X)... are (bespoke brand measure 1)? To what extent do you agree or disagree that (Brand X)... are (bespoke brand measure 1)? Top % agree (8,9,10) Net radio gain = 13.1% points (84%) 28.7% 15.6% CR Listeners Base: All respondents Non Listeners (Brand X)... are (bespoke brand measure 2)? To what extent do you agree or disagree that (Brand X)... are (bespoke brand measure 2)? Top % agree (8,9,10) Net radio gain = 11.4% points (152%) 18.9% 7.5% CR Listeners Base: All respondents Non Listeners (Brand X)... is for people like me? To what extent do you agree or disagree that (Brand X)... is for people like me? Top % agree (8,9,10) Net radio gain = 7.9% points (188%) 12.1% 4.2% CR Listeners Base: All respondents Non Listeners Brand Consideration Brand consideration If you were considering buying (product category) today, how likely would you be to consider (Brand X)? Net radio gain = 10.5% points (+23.3%) Weighted (30” equivalent GRPs) = 2.3% 15.0% 7.1% CR Listeners Non Listeners Base: All who would buy product category Top % agree (8,9,10) Brand consideration – benchmark weighted by 30” equivalent GRPs Difference in brand consideration, CR listener vs. Non-listener +22.2% against radioGAUGE benchmark +17.9% against FMCG benchmark 2.1% 2.0% Sector Average Brand X 1.6% Avg Base: All who would buy product category Top % agree (8,9,10) vs. radioGAUGE avge Creative Measures Measuring creativity • RAB’s 5i’s of Radio Creativity • Scoring each commercial against 11 statements, measuring the following metrics: • • • • • Involvement Identity Impression Information Integration 5i’s scores Which of these words and phrases do you feel could be applied to this radio advertising? Involvement Integration 7.0 6.0 5.0 4.0 3.0 2.0 1.0 0.0 Identity Information Impression Brand X Base: All CR listeners Mean score (max 10) 5i’s scores vs. radioGAUGE average Which of these words and phrases do you feel could be applied to this radio advertising? Involvement Integration Information Brand X Identity -9 07 06 70 Impression RadioGauge Average Base: All CR listeners Mean score (max 10) Sector Average Involvement – benchmark Which of these words and phrases do you feel could be applied to this radio advertising? • Stands out • I would listen to it • The most involving ads make the listener want to follow the story 7.5 5.8 6.1 Avg Sector Average • Max = 7.5 • Min = 4.4 7.3 5.3 Best Performer 1 Base: All CR listeners Mean score (max 10) Best Performer 2 Brand X Identity – benchmark Which of these words and phrases do you feel could be applied to this radio advertising? • It’s clear who it is for • Advertising I would remember • The best ads used clearly recognised music, voices or campaign vehicles 7.7 6.4 6.6 Avg Sector Average Best Performer 1 Base: All CR listeners Mean score (max 10) 7.3 Best Performer 2 • Max = 7.7 • Min = 4.8 6.4 Brand X Impression – benchmark Which of these words and phrases do you feel could be applied to this radio advertising? • Speaks my language • Annoying • Makes you feel more positive • The ads that create the best impression are straightforward and respect the listener 5.4 5.5 Avg Sector Average 6.5 6.4 Best Performer 1 Best Performer 2 Base: All CR listeners Mean score (max 10) • Max = 6.5 • Min = 3.6 5.5 Brand X Information – benchmark Which of these words and phrases do you feel could be applied to this radio advertising? • Informative • Clear and easy to follow • Strong ads have a clear, single-minded message • Max = 7.8 • Min = 4.2 7.8 7.6 7.0 6.6 6.5 Avg Sector Average Best Performer 1 Base: All CR listeners Mean score (max 10) Best Performer 2 Brand X Integration – benchmark Which of these words and phrases do you feel could be applied to this radio advertising? • Recognise catchphrase/slogan • Recognise music/voice • Strong performers link with TV campaigns using music, voices • Max = 8.1 • Min = 3.9 8.1 5.7 7.7 5.8 4.6 Avg Sector Average Best Performer 1 Base: All CR listeners Mean score (max 10) Best Performer 2 Brand X Creative integration drives overall creative effectiveness overall creative score 7.3 6.8 6.3 5.8 5.3 4.8 4.3 3.8 3.8 4.3 4.8 5.3 5.8 6.3 Integration score Source: radioGAUGE 6.8 7.3 Good creativity can more than double ad awareness gains Gain in weighted ad awareness per 100 GRPs indexed 216 200 150 100 100 50 0 Top quintile creative score Source: radioGAUGE Bottom quintile creative score Creative diagnostics – (Brand X) Which of these words and phrases do you feel could be applied to this radio advertising? Overall creative score = 5.8 5.3 Stands out 6.2 5.3 I would listen to it Involvement 5.9 It's clear who it is for 6.9 5.4 Advertising I would remember 5.5 Speaks my language 4.6 Annoying Identity 6.2 5.9 Impression 5.0 5.7 5.8 Makes you feel more positive Informative 6.2 Clear and easy to follow 6.8 6.8 4.8 Recognise catchphrase/slogan 4.5 Recognise music/voice Base: All CR listeners 7.5 Information 6.0 5.5 Brand X Sector Average 7.2 Mean score (max 10) Integration Engagement Survey tool Conclusion Conclusion • (Brand X) radio campaign has produced gains among all key effectiveness measures, most notably Ad Awareness. • Above the radioGAUGE benchmarks for Consideration and Awareness. • Also helping to drive gains within brand perceptions. • Creatively, the ad performs particularly well on Information, scoring a respectable 5.8 overall. Recommendations & Next Steps Recommendations & Next Steps • The creative data proves that the radio commercials followed a similar creative pattern to the TV commercials • This enabled listeners to very quickly identify the ad as a (Brand X) commercial • We suggest using the catchy music from the TV work as a bed for the radio commercial • This will add to the identity and integration of the radio commercial with other media (TV) and promote overall brand recognition Summary radioGAUGE summary • No other system has benchmark-tested more radio advertising • Uniquely sensitive to radio’s strengths as a medium • Low-risk: we know the pitfalls and are proven to get it right • A revenue-generation tool - ROI of £248 for every £1 invested in research Thank You john@dipsticksresearch.com