OTTO-VON-GUERICKE-UNIVERSITY MAGDEBURG BEIJING NORMAL UNIVERSITY Prof. Dr. Birgitta Wolff, Marjaana Rehu, M.A. Otto-von-Guericke-University, Germany II. Human Resource Management Variable or Fixed Salary Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 1 Recap Session I „... three critical aspects of organization: • The assignment of decision rights within the company • The methods of rewarding individuals • The structure of systems to evaluate the performance of both individuals and business units“ (BSZ 5) Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 2 Outline 1. Incentive Problem 2. Compensation Contracts 3. Output-Based Pay 4. Input-Based Pay 5. Incentive Pay Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Source: www.msn.de Beijing, Sept. 2002 3 1. Incentive Problem Coordination and Motivation Problem Task Coordination Who does what, when,... Motivation Individual Allocation of Input Resources Distribution of Output How do I get somebody to perfom a task, improve the quality,... => Incentive Problem Source: Wolff/Lazear (2001): Einführung in die Personalökonomik, Stuttgart: Schäffer-Poeschel, S. 51 Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 4 1. Incentive Problem Why do Incentive Problems Exist? Why do Incentive problems exist? • Employee and employer have different interests – Employer would want the employee to take actions that maximize the profit of the firms, but the employee might rather like spending his time with his/her family or play golf – All actions of the employee cannot be monitored and/or controlled by contracts (risk for the employer) – Employers have to compensate employees for doing undesirable tasks Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 5 1. Incentive Problem How can Incentive Problems be Solved? • Incentive Problems can be solved through effective compensation contracts • Compensation contracts have two functions – Motivate employees – Share risk more efficiently Source: www.euro.fi Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 6 2. Compensation Contracts Compensation Contracts Variable Pay Fixed Salary Payment by Output Payment by Input Objective Performance Measures Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Subjective Performance Measures Objective Performance Measures Beijing, Sept. 2002 Subjective Performance Measures 7 2. Compensation Contracts Payment by Input versus Payment by Output Variable Pay (payment by output) • Compensation depends on measure of what comes out • Amount of time spent on work does not affect workers‘ compensation Straight Salary (payment by input) • Compensation depends on the amount of time or effort spent on an activity • Independent of output consideration Problem: Output not always easy to measure Problem: Input also not always easy to measure • Time at work as a proxy in order to assess worker‘s effort Examples: Examples: • Agricultural workers: piece rates p. tray • A salesperson on straight commission • Compensation of top executives by stocks or stock options • Wage per work hour • Monthly salaries • Annual salaries Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 8 2. Compensation Contracts How can the Performance of an Employee be Measured? •Objective Performance Measure: – Measure that is easily observable and quantifiable, e.g. parts produced, hours worked etc. •Subjective Performance Measures: – An evaluation which is based on personal opinion of a supervisor, customer, peers, etc. Type of evaluat. objective subjective Output revenue, dividend customer satisfaction Input time qualification Database Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 9 2. Compensation Contracts Examples of Different Variables as a Basis of Output-Related Pay Basis Variables for output-based pay Quantity of production pieces, weight, size/height Quality of production Rejects, grade, customer‘s satisfaction, individual targets Input reduction Reduction of input factors: raw material, energy, work time Capacity utilization slack-, repair- and waiting periods Be on schedule Timeliness vis à vis internal and external customers Value of the firm stock price, economic value added Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 10 3. Output-Based Pay Advantages of output-based pay Selection effect Motivation effect • efficient workers with a high productivity will join the firm/stay • inefficient workers with a low productivity will not join/leave the firm • output-based pay motivates workers to put forth more effort Source: www.kone.fi Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 11 3. Output-Based Pay Selection Effect: An Example of Compensating Salespeople Offered compensation scheme Labor costs of 10 sets; Cost per set What type of salesperson will stay with the firm? Labor costs of 3 sets; Cost per set Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. World Book Britannica variable pay: W = $ 100 . x fixed salary: W = $ 500 $ 1,000 $ 100 per set $ 500 $ 50 per set high productive sp. x 5 low productive sp. x 5 $ 300 $ 100 per set $ 500 $ 166,67 per set Beijing, Sept. 2002 12 3. Output-Based Pay Selection Effect: An Example of Compensating Salespeople (cont.) W ...Weekly Pay A (World Book) 500 300 B (Britannica) 3 5 x ... Number of encyclopedia Higher-productivity workers will leave Britannica, because they will earn more at World Book. Only lower-productivity workers will stay at Britannica Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 13 3. Output-Based Pay Disadvantages of Output-Based Pay • Disadvantage of piecework: Variations of output can be beyond the worker‘s control Variable pay Straight salary • Variable pay depends on invested effort and exogenous risks – risky form of compensation Firm should smooth out exogenous risks from workers‘ compensation Firm should bear exogenous risks but endogenous risks should remain with workers • Fixed salary doesn‘t depend on exogenous factors – low-risk form of compensation Workers are insured against volatilities Firm provides the insurance for risks • Trade-off: More riskhigher compensation • Opportunity: participate in good economic development • Stronger incentives • Lower compensation level • Can not participate in good economic development • Weaker incentives Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 14 3. Output-Based Pay Risk in Output-Based Pay • The firm should bear the largest portion of risk because of risk pooling abilities • Workers with a high average compensation should bear more risks than workers with a low average compensation. Source: www.kone.fi Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 15 4. Input-Based Pay • In spite of all the advantages of output-based schemes: A large proportion of workforce is paid by input • Compensation depends on the amount of time or effort spent on an activity • Independent of output consideration Time at work as a proxy to assess worker‘s effort Source: www.euro.fi Examples: wage per work hour, monthly salaries, annual salaries Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 16 4. Input-Based Pay Benefits of Input-Based Pay Problems of output-based pay solved by time-based (input-based) pay • Finding the right output measure • Costs of measurement • Overemphasizing quantity, reduction of quality • Risk aversion of workers • Promoting long-run performance However, in many cases output-based schemes could be used if only they were designed correctly! Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 17 Compensation Schemes Balancing Quantity and Quality • Piece rates could induce workers to focus on high numbers of low quality products meeting only the sufficient quality level to ‚count‘ Appropriate compensation schemes could solve this problem Example: Typist‘s compensation Errors p. page Price p. page Minutes p. page Revenue per hour 0 $8 20 $ 24 1 $7 15 $ 28 2 $5 12 $ 25 3 $3 10 $ 18 4 $0 9 $0 5 $0 8 $0 Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 18 4. Input-Based Pay Using the Appropriate Time Unit Input-based pay Hourly wages • Production workers • Clerical workers Tasks: experienced and easy to prescribe • High correlation between effort and time invested • Time input as a pretty good indicator for effort Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Monthly salary Annual salary • Managerial workers • Top Management Tasks: less experienced and not easy to prescribe • Low correlation between effort and work time • Time input = bad measure for effort overinvestment in easy (pleasant) tasks Beijing, Sept. 2002 Tasks: not experienced and difficult to prescribe; often to be defined by top manager • Undefined set of tasks (goal), discretion over work • Importance of other incentives to motivate for effort (long-term, e.g. stock options) 19 5. Incentive Pay Optimal Level of Variable Pay • Since employees do not diversify their risk – Large exogenous risks should be born by owners Fixed salary • However, employees are motivated by pay for performance Variable Pay Part of the pay should be fixed and part variable Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 20 5. Incentive Pay Forms of Incentive Pay • Rewards do not need to be monetary, they can consist of anything that employees value • E.g Piece rates and commissions Bonuses Parking spots Days off Promotion Training Stock ownership Health care plan Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Housing Education for kids Retirement Plan Party Beijing, Sept. 2002 21 5. Incentive Pay Criticism to Incentive Compensation • Often heard critics to incentive compensation: – Money does not motivate – It is difficult to design effective incentive schemes • Incentives certainly entail costs • The major problem is to design incentive schemes where the benefits exceed the costs Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 22 Furter Readings Brickley, J. A./Smith, C. W. Jr./Zimmerman, J. L. (2001): Organizational Architecture, 2nd ed., Irwin Book Team. Lazear, E. P. (1998): Personnel Economics for Managers, New York (John Wiley & Sons) Prof. Dr. Birgitta Wolff Marjaana Rehu, M.A. Beijing, Sept. 2002 23