The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracle’s
products remains at the sole discretion of Oracle.
1
<Insert Picture Here>
Oracle Support Update
Phil Davies Oracle ACS
Phil Davies@oracle.com
Agenda
•
•
•
•
•
•
Oracle Support
All about Patches
Current Releases Patch Sets
Extended Dates
Recent Alerts & Issues
Questions
<Insert Picture Here>
3
Oracle Support
• GCS – Global Customer Support; the analysts within Oracle Support that own and work on Services
Requests
•
• BDE – Bug Detection and Escalation; also part of Oracle Support, these are engineers who have
access to the source code to check for or confirm the existence of a bug
•
• Sustaining Engineering – formerly known as DDR; the team within Development that
creates patches
•
• Base Development – the developers who work on the current and future versions of the
software, owning a small section of code each
• Advance Customer Services- “On site” engineers for large customers
4
Terminology
• Interim Patch this is the official name for a one-off patch
• Conflict – two or more bugfixes which modify the same source code files; if this is the case then only
one can be applied, otherwise the code for the fixes will need to be “merged” to produce a new label
• Merge – a combination of labels; if for example you have two bugfixes which touch the same files then
you would need to have those fixes merged together, producing one new patch with a new label
• Backport – also known as an OOB or One-Off Backport, this is a change or fix in a later piece of
code which is then retrospectively applied as a patch to an earlier level of the code e.g. a fix in 11.1.0.7
might then be backported on top of 10.2.0.5 and made available as an interim patch
• Patchset - A patchset is a tested and integrated set of product fixes. Patch sets provide bug fixes
only; they do not include new functionality and they do not require certification on the target system”…
but that has changed in 11.2.0.2 see later slides
5
Terminology
• CPU –
a Critical Patch Update; in essence a CPU is a bundle which is released quarterly and only
includes security-related fixes. CPUs are cumulative, so a later CPU will contain all of the fixes from an
earlier CPU for the same patchset. CPUs are “molecular” which means groups of related fixes (“molecules”)
can be excluded if they conflict with existing patches.
• PSU –
a Patch Set Update; another bundle released every quarter, the PSU contains critical bug fixes
for its intended patchset. Again they are cumulative, so they contain all fixes from previous PSUs for the
same patchset – they also include the CPU released on the same date. So for example PSUApr2010
includes CPUApr2010. There are very specific rules about which fixes can be included in a PSU; nothing
that affects optimizer query plans can be included, nor anything that requires a configuration change. Portspecific bugs also cannot be included. Application of a PSU will increment the last digit of the release
number, e.g. PSUApr2010 for 10.2.0.4 results in the version becoming 10.2.0.4.4
• Overlay Patch –
when a one-off interim patch conflicts with a PSU, an overlay patch is
required. This is basically a merge of the patch you want and the PSU; Development aim to provide these
automatically so they shouldn’t actually be as much work as they sound.
6
New RDBMS Releases
• Oracle 11gR2 (11.2.0.1.0)(11.2.0.2)
–
–
–
–
–
–
–
–
–
Linux X86,
Linux x86-64
Solaris(SPARC) 64-bit
Solaris (X86-64)
AIX(PPC64)
HP-UX Itanium
HP-UX PA-RISC
Microsoft Windows 32 bit
Microsoft Windows 64 bit
http://www.oracle.com/technology/software/products/database/index.html
7
New Releases
• Oracle 11gR2 (11.1.0.7)
– Windows Server 2008 32 & 64 bit
• Oracle 11gR1 (11.1.0.6.0)
–
–
–
–
–
–
–
Linux X86
Linux X86-64
Windows 32-bit, 64-bit
Solaris(SPARC) 64-bit
AIX(PPC64)
HP-UX Itanium
HP-UX PA-RISC
http://www.oracle.com/technology/software/products/database/index.html
8
Enterprise Manager
• 11.1.0.1.0 Enterprise Manager 11g Grid Control
–
–
–
–
–
Linux x86, Linux x86-64,
Solaris Sparc(64 bit),
HP-UX PA-RISC, HP-UX Itanium
AIX 5L
Windows 32 bit
• 10.2.0.5 Enterprise Manager 10g Grid Control Release 5
–
–
–
–
–
–
–
Patch release on top of 10.2.0.X
Linux x86. X86-64
Windows 32 bit
Solaris(SPARC) 64-bit
HP-UX PA-RISC
HP-UX Itanium
AIX 5L
http://www.oracle.com/technetwork/oem/grid-control/downloads/index.html
9
Patch Releases
• 11.2.0.2
–
–
–
–
–
–
–
Latest PSU 11.2.0.2.1
Linux x86, x86-64
Solaris x86-64
Solaris(SPARC) 64-bit
AIX(PPC64)
HP-UX Itanium, HP-UX PA-RISC
Microsoft Windows 32 bit, 64 bit
Client only Solaris X86-32 Solaris Sparc 32 bit, HP-UX
Itanium 32 bit, AIX 32 bit
•
•
•
•
•
Patch 10098816
Full install, does not require base release
Primary upgrade method out of place upgrade
34 New features in 5 different product areas
Reference Note 1189783.1
10
Patch Releases
• Oracle 11g 11.1.0.7 is Terminal release
Latest PSU 11.1.0.7.6
–
–
–
–
–
–
–
–
HP-UX Itanium
MS Windows 32bit, 64 bit
Sun Sparc 64 bit
Linux x86
HP-UX PA-RISC
IBM AIX
Linux x86-64
Patch 6890831
11
Patch Releases
Oracle 10.2.0.5
Latest PSU 10.2.0.5.2
– Linux 32 Bit
– Linux 64 Bit
– Linux system z
– Solaris X86-64 bit
– Solaris (SPARC) 64 bit
– HP-UX Itanium, HP-UX PA-RISC(64 bit)
– IBM AIX on Power Systems ( 64 bit)
– Windows (32 bit) ( 64 bit)
– Fujitsu BS2000/OSD (SX Series)
• Patch 8202632
Oracle 9i Patches
– 9.2.0.8 Patch 4547809
12
Life Time Support Policy
• Life Time Support Policy
– 11.2
– 11.1
– 10.2.0
Premier: Jan 2015, Extended: Jan 2018
Premier: Aug 2012, Extended: Aug 2015
Premier: 31-Jul-2010,Extended: 31-Jul-2013
– Free Extended for first year
– 10.1.0.x
Premier: 31-Jan-2009,Extended: 31-Jan-2012
– 9.2.0.x
Premier: 31-Jul-2007,Extended: 31-Jul-2010
• Sustaining: Indefinite applies to all above
New Lifetime support policy
http://www.oracle.com/support/lifetime-support-policy.html
Note 9i P1 fixes til July2012
13
Support Update - Status Notes
• Generic Server Support Status Notes
– 11.2.0
– 11.1.0
– 10.2.0
– 10.1.0
– 9.2
Note 880782.1
Note 454507.1
Note:316900.1
Note:263719.1
Note:189908.1
14
Support Update - Recent Alerts
• Install and Upgrade
– 11.2.0.2 Rootas.pl or Rootcrs.pl fails
Note 1268390.1
– 11.2.0.2 Patches not found upgrading Grid Infrastructure
Bug 10036834
– 11.2.0.1 Startup upgrade turns off recyclebin with spfile
Bug 9768907
– 11.2 .0.1 Ownership of crsd traces change after patching script Bug 9837321
15
Support Update - Recent Alerts
• Install and Upgrade
– 11.2.0.1 DBUA Shared_Pool Too Small ( Sun sparc)
Bug 9406095
– 11.1.0.7 Ora-1578 Blocks misplaced in ASM..compatible.asm < 11 and resize
Note 965751.1
– 11.1.0.7 ASM rolling upgrade to 11.1.0.7 fails on RAC
Note 742647.1
– 11.1.0.6 Various ora-600 errors during upgrade to 11g
Note 579523.1
– 10.2.0.5 Upgrade fails on catupgrd.sql when Intermedia installed
Bug 10091698
16
Support Update - Recent Alerts
• Database
– ORA-600 [2015] during transaction rollback in undo block for COMPRESS table
11.1.0.6 to 11.2.0.2
Note 1191474.1
– Logical corruption of LOB data during recovery
10.1 to 11.2
Note 1206814.1
– Segment header corruption if extent allocation operation is interrupted
Note 1229669.1
– ORA-25027 ORA-4097 in plugged datafile after CREATE CONTROL FILE in 11g
11.1.0.6 to 11.2.0.1
Note 1066229.1
– RFS in standby with a wrong location for archive log corruption/overwriting datafiles files
when max_connections > 1
10.2.x to 11.2
Note 1081961.1
17
Support Update - Recent Alerts
• Database
– Dictionary corruption / OERI from merge of PARTITIONS with LOBS
11.1.0.7 to 11.2.0.1
Bug 9165206
– Corrupt blocks in 11.2 table with unique.key ORA-600[kdblkcheckerror]
_in_memory_undo = FALSE Fixed in 11.2.0.1.2
Note 1078406.1
– Array Update can corrupt a row [kghstack_free1] or [kddummy_blkchk]
10.2.0.1 to 11.1.0.7
Note 784633.1
– Ora-600:[kddummy-blkchk] after alter table allocate extent
10.2.0.1 to 11.1.0.6
Note 564788.1
18
Support Update - Recent Alerts
• Database
– Data Blocks Misplaced in5 Node RAC ENV (ASM) rebalance
10.2.0.2 Fixed in 10.2.0.5
– Linux: Random node reboots in RAC induced by OCSSD
11.1.0.7, 10.2.0.4 glibc
Note 8339404.8
Note 731599.1
– Block change tracking on physical standby can cause incorrect backups
11.1.0.7 ALTER DATABASE DISABLE BLOCK CHANGE TRACKING
Note 756435.1
– Wrong results (Null) from Select on compressed table
11.1.0.6, 10.2.0.4:- one off’s available
Bug 7123643.8
19
Critical Patch Update
• Critical Patch Update
– New process overview
• Documentation tree
• CPU Jul 2009
• CPU Oct 2009
• CPU Jan 2010
• CPU Apr 2010
• CPU Jul 2010
• CPU Oct 2010
• CPU Jan 2011
Note 290738.1
Note 294914.1
Note 835649.1
Note 881382.1
Note 967472.1
Note 1060989.1
Note 1089044.1
Note 1159443.1
Note 1263374.1
http://www.oracle.com/technology/deploy/security/alerts.htm
20
Patch Set Updates availability
• Server Technologies Product Release Dates
-
Note 742060.1
10.2.0.4 patching support finishes April 2011
• PSU Patchset updates
Note 854428.1
– 11.2.0.2.1
Patch 10248523
– 11.2.0.1.4
Patch 10248516
– 11.1.0.7.6
Patch 10248531
– 11.1.0.7.6 for CRS
Patch 10248535
– 10.2.0.4.7
Patch 10248636
– 10.2.0.5.2
Patch 10248542
21
Enterprise Manager
Schedule of Current Grid Control Patch Sets
Enterprise Manager recommended patches
11.1.0.1.2
11.1.0.1.2
10.2.0.5.4
10.2.0.5.3
Note 793512.1
Note 822485.1
OMS Patch 10270073
Agent Patch 10273607
OMS Patch 9786002
Agent Patch 9282414
22
Oracle Real Application Testing
( RAT and SPA )
Real application Testing overview PDF
Real Application Testing for Earlier Releases Note 560977.1
SQL Performance Impact of Oracle 9i/10g Release 1 10g Release 2 upgrade
with SQL Performance Analyzer.
Workload Analyzer
23
`
•Questions ???
24