SEPA : Plus que 85 jours pour finaliser la migration ! Nog maar 85 dagen voor de finalisatie van de migratie! Agenda • • • • • • • • Introduction SEPA Credit Transfers SEPA Direct Debits Q&A Coffee break End of legacy CT & dom’80 Standards Q&A Infosession - Febelfin - 07/11/2013 2 SEPA: Programme Management Office Axelle Waterkeyn - National Bank of Belgium End date regulation Infosession - Febelfin - 07/11/2013 4 End date regulation : 01/02/2014 Belgian banks did not ask a waiver on the Member State options Infosession - Febelfin - 07/11/2013 5 SEPA - End date regulation Schemes End of domestic CT and DD schemes in euro countries as from 01/02/2014 Mandatory use of ISO XML 20022 format to banks as from 01/02/2014 Formats IBAN mandatory as from 01/02/2014 BIC no longer required for domestic transactions as from 01/02/2014 BIC no longer required for cross-border transactions as from 01/02/2016 Consumer protection New protection measures for direct debits consumers (white/black list, limit amount, etc.) as from 01/02/2014 Infosession - Febelfin - 07/11/2013 6 Migration Infosession - Febelfin - 07/11/2013 7 Migration SCT - En Europe et en Belgique 100% 95% CEC 90% 85% Euro area CSMs 80% 75% 70% 65% 60% 55% 50% 44.71% 45.09% 38.83% 45% 33.33% 40% 35% 30% 21.07% 25% 20.50% 16.86% 20% 16.07%13.90% 15% 6.20% 10% 1.91% 5% 0% 1.80% 72.64% 73.92% 65.16% 61.59% 62.93% 59.80% 47.66% 52.30% 58.03% 67.44% 62.97% 40.25% 34.86% 29.57% 30.30% 56.26% 52.78% 49.98% 46.95% 27.16% 23.71% Infosession - Febelfin - 07/11/2013 8 Migration SDD - En Europe et en Belgique 100.00% 90.00% 80.00% 70.00% 60.00% 50.00% 40.00% 25.40% 30.00% 19.48% 20.00% 16.35% 12.92% 10.00% 1.83% 3.30% 15.30% 13.93% 11.02% 1.94% 11.10% 2,51% 0.00% % Belgium 18.93% 21.64% 24.41% 5.81% 6.84% 4.79% % Europe Infosession - Febelfin - 07/11/2013 9 Migration SDD - Créanciers Mandats de domiciliation belges 100.00% 100% 90% 80% % Mandats 70% 60% 50% 40% 30% 20% 10% 0% # Créanciers Infosession - Febelfin - 07/11/2013 10 Communication Infosession - Febelfin - 07/11/2013 11 Actions de communication BNB (octobre 2013 – février 2014) 01/10/2013 Réunion d'information Entreprises (Febelfin-Isabel-BNB) 17/10/2013 Dépliant et Affiche SEPA (SPF Finances) 24/10/2013 Conférence de presse (SPF Finances-SPF Economie-Febelfin-BNB) 07/11/2013 Réunion d'information banques (Febelfin) 14/11/2013 Réunion d'information ERP (Febelfin-Agoria-BNB) Décembre Sessions d'info ad hoc Janvier Sessions d'info ad hoc 01/02/2014 SEPA Infosession - Febelfin - 07/11/2013 12 Conclusions • SEPA entame sa dernière ligne droite • Chacun doit avoir migré, au plus tard, le 01/02/2014 • Les banques doivent accompagner leurs clients et les encourager à entamer leurs développements • L'accent doit être porté sur les petites et moyennes entreprises Infosession - Febelfin - 07/11/2013 13 Questions Infosession - Febelfin - 07/11/2013 14 “SEPA Credit Transfers What’s New? ” Gilles Swinnen - BNP Paribas Fortis Infosession - Febelfin - 07/11/2013 15 Agenda 1. Statistics 2. Market Status and next steps End Date Regulation 3. EPC -- SCT Rulebook Releases • 2014 • …. Infosession - Febelfin - 07/11/2013 16 SCT Migration statistics 100% 95% CEC 90% 85% Euro area CSMs 80% 75% 70% 65% 60% 55% 50% 44.71% 45.09% 38.83% 45% 33.33% 40% 35% 30% 21.07% 25% 20.50% 16.86% 20% 16.07%13.90% 15% 6.20% 10% 1.91% 5% 0% 1.80% 72.64% 73.92% 59.80% 47.66% 52.30% 65.16% 61.59% 62.93% 58.03% 67.44% 62.97% 40.25% 34.86% 29.57% 30.30% 56.26% 52.78% 49.98% 46.95% 27.16% 23.71% Infosession - Febelfin - 07/11/2013 17 SCT Migration Project 1. January 2008 : SCT Start – up 2. October 2011 : End of Legacy Paper Acceptance (BE) 3. 2011 – 2013 : Communication campaign Febelfin / NBB Points of concern to support a full migration: 25% to go – – Client channels: – – 4. End Date IBAN/BIC Clients using single payments Clients using upload of files Internal banking applications XML Reporting : 01/02/2014 Infosession - Febelfin - 07/11/2013 18 18 EPC - SCT Rulebook Releases Feb 2014 • Clarifications: o • Additional text to align Rulebook with End Date Regulation text Changes: o Extra reason codes indicating BIC not reachable at CSM for given Scheme Feb 2016 • No more BIC required for cross-border credit transfers (IBAN-only) Infosession - Febelfin - 07/11/2013 19 19 Other: • FAQ SCT published on website NBB : see http://www.nbb.be/doc/ts/Products/PaymentSystems/SEPA/FAQ_Nl.pdf http://www.nbb.be/doc/ts/Products/PaymentSystems/SEPA/FAQ_Fr.pdf http://www.nbb.be/doc/ts/Products/PaymentSystems/SEPA/FAQ_En.pdf • SCT Payments for beneficiaries in non-EEA countries Regulation 1781/2006 (art 4-5): Obligation to provide IBAN, Name and Address Infosession - Febelfin - 07/11/2013 20 Questions? Infosession - Febelfin - 07/11/2013 21 SEPA…the last countdown… Begoña Blanco Sánchez Head of Product Management Payments ING Belgium Agenda 1. PSD 2 2. Status at European level 3. End date Regulation 4. Lessons learned 5. Conclusion 6. Questions? Infosession - Febelfin - 07/11/2013 23 1. PSD 2 Draft July 2013 National consultation in September 2013 Discussions on going at EPC & EBF Possible Impacts on the SEPA rulebooks Purpose is to clarify and complete PSD 1 Infosession - Febelfin - 07/11/2013 24 2. Status at European level (EPC) End-dates: No waiver requested by Belgium • 01/02/2014 for Euro countries • 01/02/2016 for non-Euro countries Core scheme • Rulebook 7.0 implementation 01/02/2014 No new rulebook expected in 2014 B2B scheme • Rulebook 5.0 implementation 01/02/2014 No new rulebook expected in 2014 BIC removed 01/02/2014 (domestic) BIC removed 01/02/2016 (cross border) National Fact Sheets on Regulation 260/2012 on ECB Website : http://www.ecb.europa.eu/paym/sepa/about/countries/html/index.en.html Infosession - Febelfin - 07/11/2013 25 2. Status at European level E-mandates Survey At EPC Conclusion ? Febelfin workgroup Core 1 Spain, Austria, Germany in 2013 & 2014 Fixed Amount scheme EPC has requested a list of activities that could be opt for FA Who’s allowed to use the FA scheme ? (code of conduct ?) What about fixed amount ? How to interprete it ? Impact of the PSD 2 ? Infosession - Febelfin - 07/11/2013 26 3. End Date regulation Protection of the consumers Banks have to offer (= obligation) : Maximum amount Periodicity Black list White list Mandatory for Core Please inform customers not to add periodicity or amount in the mandates Only for debtor banks Infosession - Febelfin - 07/11/2013 27 3. End Date regulation - Interchange Fees • Cross border transaction : forbidden since 01/11/2012 • Domestic transaction: 2 cents in BE until 01/02/2017 • R transactions allowed: based on the real cost of treatment Infosession - Febelfin - 07/11/2013 28 4. Lessons learned - Communication Important to share SEPA knowlege - Branches !!! - Sales - Implementation - Customer supports - Marketing -… Infosession - Febelfin - 07/11/2013 29 4. Lessons learned - Database NBB As per 01/02/2014, database will provide static data available for the customers who will use the DOM reference later on No amendment on the DOM 80 mandates after the End date -> new mandate is required 2 steps to close DOM 80 - At debtor level - At Creditor level Infosession - Febelfin - 07/11/2013 30 4. Lessons learned - Migration of the mandates Database at National Bank If the NBB file contains several DOM 80 mandates with the same mandate number for the same creditor, the mandate can be identified in the colonne “mandatereference” by 6 positions (this is the case when several mandates have been signed by the debtor for the same creditor with the same DOM 80 number provided by the debtor bank) Infosession - Febelfin - 07/11/2013 31 4. Lessons learned - Archiving the mandates Today, only paper mandates are available Archiving 10 years after last debit Infosession - Febelfin - 07/11/2013 32 4. Lessons learned - The mandate Mandatory field on the Belgian SDD mandate XML format: no tag for the “description of the underlined contract” Interbank mandate is published on the NBB website Fields on the template are mandatory Creditors should ask their banks to check the mandate form they would like to use No details of kind of accounts should be added No stamp from the bank Any other info should be separated from the mandatory fields Infosession - Febelfin - 07/11/2013 33 4. Lessons learned - The mandate Cancellation of the mandates between the debtor and the creditor (or via the debtor bank if mentioned in the Terms & Conditions) Mandate Core: consumers & non-consumers B2B is optional -> Core mandate can be signed by a Business debtor -> B2B mandate can not be signed by a consumer) B2B is not related to the type of account hold by the debtor but the quality of the client acting as a consumer or non consumer Infosession - Febelfin - 07/11/2013 34 Information Session Febelfin –07/11/2013 4. Lessons learned - The mandate reference Rulebooks Reference has to be unique with the Creditor ID …subject to interpretation… -> 1 reference is possible for 2 mandates: 1 in core & 1 in B2B -> advice your creditors: no misuse is allowed Best advice: to use 1 unique reference per creditor to avoid any confusion Infosession - Febelfin - 07/11/2013 35 4. Lessons learned - Business code When Creditor has an Enterprise n°: BE 98 ZZZ 0456810810 Enterprise number (10 pos.) The Business code can be used by the creditor Check digit does not apply to the business code Not part of the creditor ID Infosession - Febelfin - 07/11/2013 36 4. Lessons learned - File structure 3 LEVELS Group Header Payment Information 1 Transaction Information 1 Transaction Information 2 « Group header » (FILE) « Payment Information » (BATCH) « Transaction Information » (PAYMENT) Payment Information 2 Transaction Information 3 Transaction Information 4 Transaction Information 5 Payment Information 3 Transaction Information 6 Infosession - Febelfin - 07/11/2013 37 SDD Sequence type sent by the Creditor Type of R-trx Before Due Date: Pacs.002 Reject or Request for Cancellation (RFC) Camt.056 Next collection with same mandate based on R-transaction received After Due Date: Pacs.004 Lessons learned/ Advice Return/Refund First Reject/RFC First First Return/Refund Recurrent Recurrent Reject/RFC/Return/Refund Recurrent Last Reject/RFC Last Last Return/Refund Mandate expired. One OFF Reject/RFC One-OFF One OFF Return/Refund Mandate expired Infosession - Febelfin - 07/11/2013 38 4. Lessons learned - B2B process If customer with European activity, advice on B2B process across Europe Clarification paper will be sent before End 2013 by SPS/EPC Infosession - Febelfin - 07/11/2013 39 4. Lessons learned - reason codes AC01 Account identifier (IBAN) incorrect Incorrect IBAN AC04 Account closed Account closed AC06 Account blocked Account blocked (succession /bankrupcy) AC13 Invalid Debtor account type Account type not allowed for DD AG01 DD forbidden on this account for regulatory reasons Account not allowed for DD for regulatory reasons AG02 Bk operation code specified in the message is not valid for receiver Bk operation code specified in the message is not valid for receiver AM05 Duplication collection Same collection has been done in the near past BE05 ID of th creditor incorrect Creditor ID incorrect FF01 File format incomplete or invalid XML file not duly filled out or correct-syntax error No/incorrect (syntax) mandate info in collection Amendement info is missing MD01 No valid mandate No mandate/B2B mandate not yet confirmed Refund unauthorised transaction (13 months) MD02 Mandate data missing or incorrect Sequence type incorrect 40 4. Lessons learned - reason codes MD06 Disputed authorized transaction Unconditional refund (Core 8 weeks) MD07 Debtor deceased Debtor deceased MS02 Refusal by the debtor Refusal by the debtor at presentation MS03 Reason not specified Limit the use of this code & select more specific one PY01 Not routable Debtor bank is not reachable for SDD RC01 Bank id (BIC)incorrect BIC is incorrect RR01 Regulatory reason Regulatory reason RR02 Regulatory reason Regulatory reason RR03 Regulatory reason Regulatory reason SL01 Specific service offered by the debtor bank Block mandate/white-black list/max amount/ periodicity Infosession - Febelfin - 07/11/2013 41 4. Lessons learned - Refund 45 The Debtor Bank’s Reference of the request 48 The Date of sending the request by the Debtor Bank 49 The Name of the Debtor Bank 50 The Debtor Bank contact details 51 The e-mail address or fax number where the copy of the Mandate should be sent to at the Debtor Bank 12 BIC code of the Creditor Bank (optional) 20 The Identification Code of the Scheme 02 The Identifier of the Creditor 03 The name of the Creditor 01 The Unique Mandate Reference 14 The Name of the Debtor 17 The type of Mandate (paper, e-mandate). Infosession - Febelfin - 07/11/2013 42 5. Conclusion No choice, the migration is regulatory Banks and customers have to move towards SEPA No SEPA ..no business… Migration is hard process but …after migration is not far away…and SEPA will create opportunities for all users ! Infosession - Febelfin - 07/11/2013 43 6. Questions? Infosession - Febelfin - 07/11/2013 44 SEPA End of Legacy Karel Andries - Belfius Decision Febelfin & CEC Boards (18 & 25/10/2013) (1/2) The reported migration levels are sufficient to maintain the “end date” of 01/02/2014. The migration time lines related to this date stays confirmed (last date for sending to banks, last date of clearing, last date of settlement). A technical contingency solution should be in place : this technical contingency solution must allow the Belgian Banking Community to solve potential problems encountered in their bank releases (31/01/2014 and/or 01/02/2014) within an acceptable timeframe. The measures consists of : The closure of the domestic applications: CEC/STET will use the planned Core(BE) Directory Change release. • AP1 – AP6: The Credit Transfers will be closed for National transactions on 26/02/2014 • AP2 – AP3: The Dom80 Collections/Reimbursement will be closed on 26/02/2014 • AP5: The DOM80 Unpaid will be closed on 01/05/2014 • AP1 - AP6 The Swiftlike application codes will be closed for “sending” on 26/06 and for “receiving” on 30/06/2014. Based on this, it is strongly recommended to all banks to keep their domestic payment applications open in a passive way (only receiving – no sending) after 01/02/2014. Infosession - Febelfin - 07/11/2013 46 Decision Febelfin & CEC Boards (18 & 25/10/2013) (2/2) Any deviation of or problem with the migration rules as of 01/02/2014 by a participant , will be subject of the Operationeel Crisis Committee (CEC/STET) in which all CEC participants are represented. Despite of the reported migration levels, the banks express their great concern about the “actual migration status” and the ambitious plans/communication of the creditors and the ERP providers to reach the deadline in time. Creditors and ERP Providers have to be aware of the importance of good preparation and planning for realising the migration in time. The migration progress will be monitored very closely. A new evaluation is planned beginning of December 2013, based on the migration status end of November 2013. A business contingency solution beyond 01/02/2014 is not planned. There is no consensus on end date and communication. Infosession - Febelfin - 07/11/2013 47 SEPA End of Legacy Credit Transfer Infosession - Febelfin - 07/11/2013 48 Commerciële end date: binnenlandse producten Overzicht: Binnenlands product Datum Communicatie over afschaf binnenlandse producten Zo snel mogelijk Eventuele aanpassing algemene voorwaarden, indien expliciet verwezen naar domestieke producten Ten laatste vrijdag 29/11/2013 Laatste uitvoeringsdatum binnenlandse overschrijvingen met memodatum (tenzij dringende verwerking) 30/01/2014 Laatste uitvoeringsdatum binnenlandse periodieke opdrachten (tenzij dringende verwerking) 30/01/2014 Versturen laatste loten met binnenlandse overschrijvingen naar STET 31/01/2014 – 16u Terugstorting (in binnenlands formaat) van binnenlandse overschrijvingen die uitgewisseld zijn voor 31/01/2014 – 16u 05/02/2014 – 16u Annulaties binnenlandse overschrijvingen Bij negatief antwoord MT195 Bij positief antwoord SCT vanaf 01/02/2014 Binnen redelijke termijn Infosession - Febelfin - 07/11/2013 49 Commerciële end date: clearing loten STET • AP1: Niet Dringende Overschrijvingen Aardcodes 0–1–3–5–6–8–9 Z – T (– R) X–Y–P–C E–F Gerelateerd product Alternatief? Overschrijvingen SCT / CT closed on 26/02/2014 Swiftlikes T: MT103 via EBA Z: MT103 & MT202 Close “sending” 26/06/2014 Close “receiving” on 30/06/2014 Kaarttransacties -> Afzonderlijke toepassingen AC1 en AC4 – geen einddatum Stortingen Cash SCT Infosession - Febelfin - 07/11/2013 50 Commerciële end date: clearing loten STET • AP6: Dringende Overschrijvingen Aardcodes Cfr 001 W I Gerelateerd product Alternatief? Cfr 001 Cfr 001 Intracompany SCT met category purpose INTC Interbancaire operatie To be examined by the banks Infosession - Febelfin - 07/11/2013 51 SEPA End of Legacy DOM80 52 Infosession - Febelfin - 07/11/2013 End of Legacy DOM80: Tijdslijn Migratie • Herinnering : 01.02.2014 is een zaterdag. Creditors Datum Ultieme datum acceptatie nieuwe schuldeisers door de banken Ultieme datum acceptatie wijzigingen schuldeisersgegevens door de banken (schuldeiser wijzigt van bank, wijziging gegevens, …) Ultieme datum laatste afgifte door de schuldeiser aan zijn bank (tijdstip bepaald door de “end of day” definitie van iedere bank) Ultieme datum laatste afgifte Bank naar CEC/STET (schema cycle 3 in STET - 11.00u) 31.01.2014 31.01.2014 Datum laatste settlement door CEC/STET 31.01.2014 29.01.2014 30.01.2014 Debtors Datum Ultieme datum acceptatie afgifte nieuwe mandaten (ongeacht het kanaal : papier, web 31.01.2014 banking, DOM70(1)) (2) • (1) DOM70 : de acceptatiedatum van de domiciliëringsopdracht door de domiciliebank is de acceptatiedatum van het DOM70 bestand + 14 dagen. (2) De deadline is de datum van afgifte, dus afgifte later met antidatering worden niet meer geaccepteerd. Infosession - Febelfin - 07/11/2013 53 DOM80 – phase-out planning Schematisch D-xxx D-1 D D+1 D+61 D+xxx-1 D+13m Schuldeiser Inningen Terugbetalingen Schuldenaar STET: AP2N0 AP3N1 AP5N2 DOM80 16 recouvrement DOM80 15 remboursement DOM80 impayés 13 002 0 003 1 005 2 DOM80 DOM80 Reimbursement DOM80 Unpaid 26/02/2014 26/02/2014 01/05/2014 Infosession - Febelfin - 07/11/2013 54 Calendar for change of referentiel Beref Month Berop Deadline for Files export from CORE operational receipt of the theCORE date for the application for directory change of version directory changes Month Deadline for Files export from CORE operational receipt of the theCORE date for the application for directory change of version directory changes February We 08/01/2014 We 05/02/2014 We 12/02/2014 February We 22/01/2014 We 19/02/2014 We 26/02/2014 March We 12/02/2014 We 05/03/2014 We 12/03/2014 March We 26/02/2014 We 19/03/2014 We 26/03/2014 Swiftlike : Close sending : 26/06/2014 Close receiving : 30/06/2014 Calendar for changes not yet published: Proposal => release in July or August 2014 55 Infosession - Febelfin - 07/11/2013 Questions? 56 Infosession - Febelfin - 07/11/2013 Standards Implementation of XML e-standards Geert Van Antwerpen - KBC Bank Infosession - Febelfin - 07/11/2013 57 Agenda 1. Standards general 2. (S)CT 3. SDD 4. Reporting 5. End dates 6. What’s next? Infosession - Febelfin - 07/11/2013 58 59 Standards 1. Standards - general • • • • • • ISO 20022 > EPC guidelines > Febelfin guidelines Self sufficient BE guidance (EN-FR-NL) compliant with EPC customer-bank guidelines “Additional Optional Service” (AOS) for OGM Baseline: Banks can offer more + support of at least last 2 versions No EPC/Febelfin XSD > hyperlink to general ISO 20022 XSD in chapter 1.4 of each standard http://www.febelfin.be/nl/betaalverkeer/richtlijnen-enprotocollen-bankstandaarden (NL/FR/EN) Infosession - Febelfin - 07/11/2013 60 2. Credit transfers - (S)CT ISO 20022 > pain.001.001.03 • Febelfin v2 = EPC v5-v6 compliant • Febelfin v3 (> 31/1/2014) = EPC v7 compliant Debtor agent option added : Other > Identification : NOTPROVIDED Extra integrated: Cross-border non-SEPA Separate: Circulaire cheques via XML Infosession - Febelfin - 07/11/2013 61 3. SEPA Direct debit (SDD) SDD for collection - ISO 20022 pain.008.001.02 SDD for reversal (and request to cancel) - ISO 20022 pain 007.001.02 • Febelfin v2 = EPC core v5-v6 / B2B v3-v4 • Febelfin v3 (> 31/1/2014) = EPC core v7 / B2B v5 CreditorAgent & DebtorAgent: option added: Other > Identification: NOTPROVIDED Infosession - Febelfin - 07/11/2013 62 4. Reporting Statements • Coda 2.3 > Structured Message 127 for SDD + SDD R codes table • XML statements: ISO 20022 camt.053.001.02 (V1) Payment Status Report • Feedback to customer before booking • XML: ISO 20022 pain.002.001.03 • Optional Infosession - Febelfin - 07/11/2013 63 5. End dates > deadlines for acceptance Service/product deadline for acceptance Standards after deadline Credit Transfer in SEPA in euro CIRI01+51 until XML SCT 30/1/2014 Non-SEPA Credit Transfer no end date CIRI51 + XML CT Direct Debit DOM80 until 29/1/2014 XML SDD Statements of Account no end date CODA + XML statements Infosession - Febelfin - 07/11/2013 64 6. What’s next? 65 Questions? Infosession - Febelfin - 07/11/2013 66