National Correct Coding Initiative HP Provider Relations October 2010 Agenda – National Correct Coding Initiative (NCCI) – NCCI editing – Correct use of modifiers – Avenues of resolution 2 National Correct Coding Initiative October 2010 Objectives – Understand what NCCI is – Understand who is affected and when the changes will take place – Understand the use of modifiers – Understand how to resolve NCCI questions 3 National Correct Coding Initiative October 2010 Change National Correct Coding Initiative implementation National Correct Coding Initiative What is it? – In the 1990s, the Centers for Medicare & Medicaid Services (CMS) developed the NCCI to promote national correct coding methodologies and to control improper coding leading to inappropriate payment – NCCI has been in place for many years and most providers are familiar with the editing methodologies used with Medicare – Based on input from a variety of sources: • American Medical Association (AMA) Current Procedural Terminology (CPT®) guidelines • Coding guidelines developed by national societies • Analysis of standard medical and surgical practices • Review of current coding practices CPT copyright 2009 American Medical Association. All rights reserved. CPT is a registered trademark of the American Medical Association. 5 National Correct Coding Initiative October 2010 National Correct Coding Initiative – The recent healthcare legislation passed into law (H.R. 3962), requires that Medicaid programs incorporate compatible methodologies of the NCCI into their claims processing system – Section 6507 mandates that NCCI methodologies must be effective for claims filed on or after October 1, 2010 – Initial editing will encompass three basic coding concepts: 6 • NCCI Column I and Column II • Mutually Exclusive (ME) Edits • Medically Unlikely Edits (MUE) National Correct Coding Initiative October 2010 National Correct Coding Initiative – The NCCI Policy Manual is located at http://www.cms.gov/NationalCorrectCodInitEd/ 7 National Correct Coding Initiative October 2010 National Correct Coding Initiative How does it work? – NCCI editing is applied to claims reporting: • Same date of service • Same member • Same billing provider NPI – Also included in NCCI editing are: 8 • Claims with Third Party Liability (TPL) amounts • Claims denied by the primary insurance National Correct Coding Initiative October 2010 National Correct Coding Initiative Who will be affected? – Included in NCCI: • Physician claims • Institutional outpatient claims • Type of bill 13X and 83X – Excluded from NCCI: 9 • Medicare crossover • Dental • Home health • Hospice • Inpatient • Long-term care • Waiver • Pharmacy National Correct Coding Initiative October 2010 National Correct Coding Initiative When is implementation? – Professional claims – October 28, 2010 • Includes column I/II, ME, MUE – Healthcare reform legislation mandates NCCI methodologies must be effective for claims filed on or after October 1, 2010 – HP will mass adjust claims received on or after October 1, 2010, through the implementation date 10 National Correct Coding Initiative October 2010 National Correct Coding Initiative Institutional outpatient – Outpatient claims targeted for April 1, 2011 – Bill type 13X and 83X • Column I and Column II • ME • MUE – HP will mass adjust claims received on or after October 1, 2010, through the implementation date 11 National Correct Coding Initiative October 2010 Define Column I/Column II, MUE, and ME New Edits for NCCI – New explanation of benefit (EOB) codes have been developed that specifically identify: • When a claim detail has encountered an NCCI edit • When a claim could not process through NCCI editing for an unexpected event – BT201036 defines these edits including: 13 • New EOB numbers • EOB Descriptions • Purpose of EOBs National Correct Coding Initiative October 2010 New NCCI Edits Example New EOB EOB Description Purpose of EOB 4181 Service denied due to a National Correct Coding Initiative (NCCI) edit. Go to http://www.cms.gov/NationalCorre ctCodInitEd/ for information regarding NCCI coding policies. This EOB will identify when a detail on a professional (CMS1500) claim has denied for Column I/II and/or ME edit. 4183 Units of service on the claim exceed the Medically Unlikely Edit (MUE) allowed per date of service. Go to http://www.cms.gov/NationalCorre ctCodInitEd/ for information regarding maximum number of units of service allowed for the service billed. This EOB will identify when the units of service allowed on a claim detail exceed the MUE unit limit as defined by CMS. 14 National Correct Coding Initiative October 2010 New NCCI Edits Example New EOB EOB Description Purpose of EOB 4185 The claim did not process through NCCI editing. The claim will be reprocessed or adjusted at a later date. Please monitor future Remittance Advice statements for processing activity related to this claim. This EOB will identify when a claim could not go through NCCI editing due to an unexpected event. The claim is allowed to continue through normal processing and will be subject to a mass adjustment at a later to date. 9092 The claim was subjected to NCCI This EOB will identify when a editing methodologies. claim has gone through NCCI editing and did not encounter any Column I/II, ME, or MUE edits. 15 National Correct Coding Initiative October 2010 Column I and Column II Define – Column I/ Column II Procedures should be reported with the most comprehensive CPT code that describes the services performed – Physicians must not unbundle or report multiple Healthcare Common Procedure Coding System (HCPCS)/CPT codes when a single comprehensive HCPCS/CPT code describes the services that were furnished. 16 National Correct Coding Initiative October 2010 Column1/Column II Denial Line # From DOS To DOS Procedure Code Description NCCI Editing 01 11/01/2010 11/01/2010 58260 Vaginal hysterectomy for uterus 250 grams or less Detail is allowed 02 11/01/2010 11/01/2010 58720 Salpingooophorectomy, complete or partial, unilateral or bilateral Detail is denied with edit 4181 17 National Correct Coding Initiative October 2010 Column1/Column II Denial Line # From DOS To DOS Procedure Code Description NCCI Editing 01 11/05/2010 11/05/2010 70110 Radiologic exam, mandible: complete, minimum of four views Detail is allowed 02 11/05/2010 11/05/2010 70100 Radiologic exam, mandible; partial, less than four views Detail is denied with edit 4181 18 National Correct Coding Initiative October 2010 Mutually Exclusive Edits Define – Procedure codes that cannot be reported together because they are mutually exclusive of each other – Mutually exclusive procedures cannot reasonably be performed at the same anatomic site or same patient encounter – Two or more procedures performed during the same patient encounter on the same date of service and same billing provider that are not normally performed together 19 National Correct Coding Initiative October 2010 Mutually Exclusive (ME) Edits Line # From DOS To DOS Procedure Description Code NCCI Editing 01 11/15/2010 11/15/2010 58280 Vaginal Detail is allowed hysterectomy; with total or partial vaginectomy with repair of enterocele 02 11/15/2010 11/15/2010 58263 Vaginal Detail is denied hysterectomy, for with edit 4181 uterus 250 grams or less; with removal of tube(s) and/or ovary(s), with repair of enterocele 20 National Correct Coding Initiative October 2010 Mutually Exclusive (ME) Edits Line # From DOS To DOS Procedure Code Description NCCI Editing 01 11/21/2010 11/21/2010 27440 Arthroplasty, knee, tibial plateau Detail is allowed 02 11/21/2010 11/21/2010 27438 Arthroplasty, patella, with prosthesis Detail is denied with edit 4181 21 National Correct Coding Initiative October 2010 Medically Unlikely Edits (MUE) Define – HCPCS/CPTs have a defined unit of service for reporting purposes – Providers that bill units of service for a HCPCS/CPT code using a criteria that differs from the code’s defined unit of service will experience a denial – MUE editing is based on the units of service allowed on the claim, not the units of service billed 22 National Correct Coding Initiative October 2010 Medically Unlikely Edits (MUE) Line # From DOS To DOS Procedure Code Description Units of Service billed 01 12/11/2010 12/11/2010 99232 Subsequent 6 hospital care for the evaluation and management of a patient, patient is not responding to therapy or has a minor complication NCCI Editing Detail is denied with edit 4183 – Units of service on the claim exceed the Medically Unlikely Edit (MUE) allowed per date of service. **If the dates of service were consecutive, the date span should represent the appropriate ‘From and To’ period. The MUE units allowed for this code is one per day. 23 National Correct Coding Initiative October 2010 Exceptions Medically Unlikely Edits (MUE) Exceptions To align with current IHCP policy, the following are exceptions to the MUE unit limit: – A4253 – Blood glucose test or reagent strips for home blood glucose monitor, per 50 strips: • The MUE unit limit is two and IHCP policy allows four units (or 200 test strips) per month – A4259 – Lancets, per box • The MUE unit limit is one and IHCP policy allows two units per month These are examples only, not a complete list of unit limitations that may exist 25 National Correct Coding Initiative October 2010 NCCI Code Auditing Exceptions – Antepartum Care • 59425 – Antepartum care only; four to six visits • 59426 – Antepartum care only; seven or more visits • Billed with modifiers − U1 – Trimester one – 0 through 14 weeks, 0 days − U2 – Trimester two – 14 weeks, one day through 28 weeks, 0 days − U3 – Trimester three – 28 weeks, one day, through delivery • And when billed on the same date of service as the lab codes listed in BT201036 will not be subject to NCCI Column I/II editing Chapter 8 of the IHCP Provider Manual “Obstetrical Care” section provides specific billing information and a complete list of lab services allowed for each trimester 26 National Correct Coding Initiative October 2010 Bill Modifiers and date spans Use of Modifiers What is correct? – Modifiers may be appended to HCPCS/CPT codes only when clinical circumstances justify the use of the modifier – A modifier should not be appended to a HCPCS/CPT code solely to bypass NCCI editing – The use of modifiers affects the accuracy of: 28 • Claims billing • Reimbursement • NCCI editing • Clarification of procedures • Special circumstances National Correct Coding Initiative October 2010 Use of modifiers – Correct use of modifiers is essential to accurate billing and reimbursement for services provided. – Chapter 8, Section 4 of the IHCP Provider Manual gives detailed descriptions of modifiers – The CMS provides carriers with guidance and instructions on the correct coding of claims and using modifiers through manuals, transmittals, and the CMS Web site • Providers can access the CMS Web site at www.cms.hhs.gov – The National Correct Coding Initiative (NCCI) provides updates each quarter for correct modifier usage for each CPT code http://www.cms.gov/NationalCorrectCodInitEd/ 29 National Correct Coding Initiative October 2010 Modifier 59 Distinct procedure or service on the same day – Should only be used when there is no other modifier to correctly clarify the procedure or service – A distinct procedure may represent the following: • Different session or patient encounter • Different procedure or surgery • Different site or organ system • Separate incision or excision • Separate lesion • Separate injury or area of injury in extensive injuries – If multiple units of the same procedure are performed during the same session, the provider should report all the units on a single detail line, unless otherwise specified in medical policy 30 National Correct Coding Initiative October 2010 Modifier 50 Bilateral procedure – Bilateral procedures performed during the same operative session on both sides of the body by the same physician – Units billed would be entered as 1 because one procedure was performed bilaterally – Modifier 50 is only required when the use of 50 is mandated by verbiage within the CPT coding manual 31 National Correct Coding Initiative October 2010 Modifier 51 Multiple procedures – Multiple procedures or services are performed on the same day or during the same operative session by the same physician – The additional or secondary procedure or service must be identified by adding modifier 51 to the procedure or service code 32 National Correct Coding Initiative October 2010 Modifiers LT and RT Procedures that can be performed on paired organs – Identifies procedures that can be performed on paired organs such as ears, eyes, nostrils, kidneys, lungs, and ovaries – Should be used whenever a procedure is performed on only one side to identify which one of the paired organs was operated on – CMS requires these modifiers whenever appropriate 33 National Correct Coding Initiative October 2010 Span Dates CMS-1500 – Providers must be sure to complete the “From” and “To” dates on all claims even if the service was for one single date of service – Services within the same calendar month and in a consecutive day pattern, must be billed with the appropriate units of service and “From” and “To” dates – Failure to report the correct date span and the number of units performed during the date span could result in a claim denial 34 National Correct Coding Initiative October 2010 Span Dates Example From DOS To DOS Procedure Code Description Units of Service 10/03/2010 10/07/2010 E0202 5 Phototherapy – Detail is allowed and does not encounter NCCI edits. 35 National Correct Coding Initiative October 2010 Web interChange Processing expectations – Claims are usually viewable within two hours via the Claim Inquiry function – On rare occasions, claims will not be available for viewing within the usual two-hour time frame – If the delay is longer than 24 hours, providers may contact HP Customer Assistance to determine the reason for the delay 36 • 1-800-577-1278, or • (317) 655-3240 in the Indianapolis local area National Correct Coding Initiative October 2010 Inquire Avenues of resolution Claims Denials/Inquiry – Follow normal avenues of resolutions – IHCP Web site at www.indianamedicaid.com – Customer Assistance • 1-800-577-1278, or • (317) 655-3240 in the Indianapolis local area – Written Correspondence • Written Correspondence P.O. Box 7263 Indianapolis, IN 46207-7263 – Provider relations field consultant 38 National Correct Coding Initiative October 2010 Claims Denials/Inquiry New options – New options 39 • http://www.cms.gov/NationalCorrectCodInitEd – Column I and II, Mutually Exclusive (ME), and Medically Unlikely Edit files. These files contain specific code pairs for Column I /II and the Mutually Exclusive edits. • Administrative review National Correct Coding Initiative October 2010 Administrative Review Requirements – Administrative review must be requested within seven days of notification of claims payment or denial • Used when there are unusual circumstances in which a provider believes the claim was coded correctly and would like reconsideration of the NCCI editing – Complete an IHCP Programs Inquiry form or write a letter stating: • Reason for disagreement • Denial or amount of reimbursement • Clearly note “Administrative Review” on the form or letter • Attach all pertinent documentation • Add “Attention To: Health Care Administrative Review Specialist” – The IHCP Programs Inquiry form can be obtained from the Indiana Medicaid Web site in the forms section at www.indianamedicaid.com 40 National Correct Coding Initiative October 2010 Administrative Review Address – Send forms or letters to: • 41 Attn: Healthcare Administrative Review Specialist Written Correspondence P. O. Box 7263 Indianapolis, IN 46207-7263 National Correct Coding Initiative October 2010 Contact Concerns about Specific NCCI Edits? For NCCI information only – Submit comments in writing to: • National Correct Coding Initiative Correct Coding Solutions, LLC P.O. Box 907 Carmel, IN 46082-0907 – Send to the attention of Niles R. Rosen, M.D., Medical Director and Linda S. Dietz, RHIA, CCS, CCS-P, Coding Specialist – Send questions regarding NCCI table edits only; do not send claims questions or claim appeals 43 National Correct Coding Initiative October 2010 Questions