Cannon Pointe Chiropractic Team F Kyra Friedell, Molly Moon, Keith Nederhoed, Darin Steffl, Esti Zimmerman Current Situation Cannon Pointe, Current Marketing Plan Current Marketing Plan Preopening survey Promotional gift baskets Fliers Healthy cooking classes Press release in The Northfield News Word-of-mouth and personal referrals Competition Northfield Chiropractic Cram Chiropractic Corbett Chiropractic Pete’s Chiropractic Nobel Chiropractic Sigstad Chiropractic Center Macro Environment Analysis Cultural, Demographic, Social, Technology, Economic, Political Macro Environment Cultural Health and Wellness Demographic Median Income Families Prominent Ethnic Group Social Yoga Mom Macro Environment cont’d Technological Internet Access & Use Economic Payment Methods Political/Regulatory Health Care Reform: Harkin Amendment SWOT Analysis Strengths Weaknesses • Specialties • Focus on families • Location • Unknown/emerging brand name • Specialty unknown • No established client base Opportunities Threats • Social trends: Yoga Moms • Local population familiar with traditional chiropractic care • Competitors have limited online presence • Misinformed public • Four well-established clinics in Northfield (10+ yrs experience) • Some consumers prefer other forms of treatment Marketing Strategy Segmenting, Targeting, Positioning Segmentation: Mass Marketing 24-50 years old Annual household income $40K+ Mothers 24+ Children with ADHD and autism Those suffering from lower back or neck pain Target Market Moms 24+ (late 30s, 40s, and 50s) Annual household income around $50K Interest in personal health and their family’s health Positioning Salient Attributes Functional Neurology Acupuncture Increases the importance of informational approach Marketing Mix Product, Price, Place, Promotion Product Traditional Chiropractic Care Functional Neurology Acupuncture Dr. Conway as a “product” American Chiropractic Association In-Clinic without drugs or surgery Cost-effective alternative Price Cannon Pointe • $45 per adjustment • $100/First time fee • Waive this during first 6 months Northfield Average National Average • $50 per adjustment • Two clinics have first time fees • $65 per adjustment Place Cannon Pointe Location Promotion: Basic Strategy Community: Building a Business Reputation Educate the public Community Involvement Internet: Ease of Accessibility Optimization In-Office: Generating Referrals Print Materials Acknowledgement Promotion: Expanded Strategy Ambient Advertising: Place-Based to Widen Target Placement adds meaning to message Direct Marketing: Retaining Clients Informational Personal The Plan in Action Implementation, Contingency Plan, Measuring Success Implementation Plan Initial Promotions (Prior to opening) Health Screenings Web Presence and Optimization Community Reputation: Chamber of Commerce Secondary Promotions (Coincide with opening) In-Office Materials Lecture Series Tertiary Promotions (As possible) Ambient Advertising Acknowledge Client Base Monitor and Track Successes (Throughout) Contingency Plan Penetrate surrounding area Dennison, Dundas, Randolph Leverage community resources Measuring Success Product Success Revenue Price Success Monitor Place Success Clinic Price Sensitivity, Discount Packages Front Sign Promotion Success Online, Community Reputation, and Referrals In Conclusion evaluate environmentidentify potential client base understand what they do NOT define how to and retain Thank You Questions?