Components of Bodily Injury Claims – A European Perspective – FIAR – International Insurance-Reinsurance Forum 2012 Ulrich Werwigk, Swiss Re Europe S.A. German Branch; Munich Agenda and Topics Bodily Injury Claims in Europe Bodily Injury Scenarios in Europe – Sample of Typical Cases Swiss Re Bodily Injury Landscape – Benchmark Case and Trends Key Drivers of Bodily Injury Claims Components of Bodily Injury Claims – Overview Exemplary Reserve Calculation Conclusions: "… what is important?" FIAR - Insurance-Reinsurance Forum 2012 | Ulrich Werwigk | 22. May 2012 2 Bodily Injury Claims in Europe– Facts and Developments*) According to last CEA statistics, published in 2010, Europe is with 315m vehicles the largest motor market of the world. Comparing with the increase of vehicles of 1,9% each year, the growth of bodily injury claims of 2,3% per year is slightly higher. Total expenditure of bodily injury claims is quoted with 50% of all MTPL claims expenditure, even though the share of counted claims is only 14% (Italy 22% , France, Germany, Austria 10%, Hungary 2,4% of counted claims). The share of large personal injury claims (>€ 100.000) counts only 1,1% of all personal injury claims, however they represent 37% of all personal injury claims expenditure MTPL (roughly € 10bn). Statistics show a large spread between European States and an West-East divide. *) Source of data and graphs: CEA Statistics No. 38 – European Motor Insurance Market, publ. February 2010 FIAR - Insurance-Reinsurance Forum 2012 | Ulrich Werwigk | 22. May 2012 3 Bodily Injury Scenarios in Europe – Sample of Typical Cases Accident Loss Amount*) Macedonia (Austria) British passenger severely injured (quadriplegia) € 17m (€ 8m) Austria British tourist bus, 48 passengers, hereof 35 injured, 5 fatalities € 14m (€ 9m) Ireland Latvian lady as passenger severely injured (quadriplegia) € 5,4m Austria / Germany One person injured, quadriplegia Multiple injured, one severe (paraplegia) Up to € 8m Poland Injured (paraplegic) € 0,5 – 0,8m Czech Republic Injured (paraplegia) € 0,8 – 1,2m Romania Various losses of injured (severe bodily injuries) and fatality € 125.000 – 750.000 Romania Pain & Suffering of injured and of relative € 850.000 € 1,2m € 4 – 5m *) amount in brackets (€ 8m) reflects final settlement by insurer FIAR - Insurance-Reinsurance Forum 2012 | Ulrich Werwigk | 22. May 2012 4 Swiss Re Bodily Injury Claims Landscape - Benchmark Case Hypothetical victim – Tetraplegic 30-year-old man Wife without own income 2 children (aged 2 and 5) Average income from dependent employment Severe spinal or head injury; no ventilation necessary; remains 100% disabled; cannot return to work Highest assistance level Cost components: loss of earnings, assistance, pain & suffering, remainder FIAR - Insurance-Reinsurance Forum 2012 | Ulrich Werwigk | 22. May 2012 Slide 5 Swiss Re Bodily Injury Claims Landscape European Comparison 2010 United Kingdom France Germany Austria Switzerland Belgium Finland Czech Republic Italy Spain Hungary Slovakia Poland 0 1 loss of earnings 2 3 assistance 4 5 6 pain and suffering FIAR - Insurance-Reinsurance Forum 2012 | Ulrich Werwigk | 22. May 2012 7 8 9 remainder Slide 6 10 in mn € Swiss Re Bodily Injury Claims Landscape European Trends 2012 Czech Republic (EUR) Poland (EUR) 3,000,000 900,000 2,500,000 800,000 700,000 2,000,000 600,000 500,000 1,500,000 400,000 1,000,000 300,000 200,000 500,000 100,000 0 0 1990 1995 2000 2005 2008 2010 2012 2015 LOE ASS PS REM FIAR - Insurance-Reinsurance Forum 2012 | Ulrich Werwigk | 22. May 2012 1990 1995 2000 2005 2008 2010 2012 2015 LOE ASS PS 7 REM Key Drivers in Increase of Severe BI Claims Legal Systems Non-material losses; Pain & Suffering vs. Different Settlement Methods Harm of Social Status Recourse of social security system Legal Changes Enforcement of victim protection (EU) Annuities vs. Lump Sum (capitalization) Settlement periods Increasing compensation of nonmaterial losses Role of courts – victim friendly / but also restrictive re claims Increasing welfare Higher living standards Increasing wages Changes in society / Capitalization tables social relationship Increasing mobility Exploding Medical and Care Costs / Healthcare costs Superimposed inflation in welfare states Discount rates Changes in financial Life Expectancy People live longer markets medical and care sector Trend to third party assistance in Increasing claims awareness From whom can I get compensation? Stronger public awareness Contingency fees/victim associations/TV FIAR - Insurance-Reinsurance Forum 2012 | Ulrich Werwigk | 22. May 2012 8 Components of Bodily Injury Claims Overview Medical costs (medical treatment in hospital and ambulant, rehabilitation, medical follow-up treatment) Loss of Earnings during medical treatment and later Care costs and assistance (monthly period, calculated on hourly or daily rates) Pain & suffering of the injured (respectively additional disfigurement) Non-material compensation for relatives Additional needs (prosthesis, wheelchair, conversion of flat, additional medical expenses, housekeeping loss) Funeral costs Alimony to family members (spouse, children) Lawyers- and court costs FIAR - Insurance-Reinsurance Forum 2012 | Ulrich Werwigk | 22. May 2012 9 Reserve Calculation - Bodily Injury Claim Motor Accident (Austria) - 2010 Injured Gender Date / Year of Birth Age at DoL Mortality Table / Life Expectancy Profession / Current Job: Injuries/ Disability Kind of Care Claims Positions male 1988 22 years 50,4 cook paraplegia / 100% disability / wheelchair family + resid. home Key Topics Life expectancy / mortality tables / retirement age? Loss of Earnings / carrier opportunities? Alimony of wife and children? Home care or residential care? Potential for lump-sum agreement? Medical Costs: Pain & Suffering: Disfigurement P & S of Relatives Care Costs: Family + Residential Home Months / Year Life Expectancy ./ . reduced LE*) Loss of Earnings: Months / Year Retirement Age (65) Legal Costs: Others: Sub-Total: ./ . reduced LE (20%)**) Public Social Security and Pension Funds Add. Injured Sub-Total: Claim Notification: FIAR - Insurance-Reinsurance Forum 2012 | Ulrich Werwigk | 22. May 2012 Calculation of Cedent EUR 180.000 150.000 20.000 0 5.000 12 54,46 0 2.000 12 43 3.267.600 0 1.032.000 potential future increase of costs? what is this amount in 54 years? potential wage increase? carrier opportunities? discount rate? 150.000 4.799.600 -821.600 800.000 230.000 5.008.000 5.000.000 10 justification for reduction of LE and proportion? why here and not at care costs? "… what is important for Severe Bodily Injury Claims?" … one of the most complex topics in claims handling …consistent strategy and philosophy – what are the key topics for Romanian insurance industry? … consider the individual elements of bodily injury claims, the requested medical treatment, rehabilitation or assistance … clear principles enable pro-active claims management and reduction costs Therefore bear in mind – be prepared for special requirements and individual claims settlement as a part of a consistent claims strategy Swiss Re is ready to assist and support developing a strategy for bodily injury claims and to provide an appropriate forum with experts for the discussion. FIAR - Insurance-Reinsurance Forum 2012 | Ulrich Werwigk | 22. May 2012 11 Thank you Ulrich Werwigk, Attorney at Law Swiss Re Europe S.A., German Branch Email: Ulrich_Werwigk@swissre.com Legal notice ©2012 Swiss Re. All rights reserved. You are not permitted to create any modifications or derivatives of this presentation or to use it for commercial or other public purposes without the prior written permission of Swiss Re. Although all the information used was taken from reliable sources, Swiss Re does not accept any responsibility for the accuracy or comprehensiveness of the details given. All liability for the accuracy and completeness thereof or for any damage resulting from the use of the information contained in this presentation is expressly excluded. Under no circumstances shall Swiss Re or its Group companies be liable for any financial and/or consequential loss relating to this presentation. FIAR - Insurance-Reinsurance Forum 2012 | Ulrich Werwigk | 22. May 2012 13