Environmental staff engagement STEM | Low Carbon Kent| 2013.05.28 The Low Carbon Kent Network and STEM are funded by INTERREG IVA 2 Seas Cross-border Cooperation Programme 2007 – 2013 (part-financed by the European Regional Development Fund). Overview Why should businesses be communicating? Links to savings and legislation What are you communicating? Links to key impacts What do your staff already know? Staff survey Who else should you engage? How will you communicate - building your action plan. Key messages and slogans. Topic focus key messages. Links and further development. Environmental staff engagement | 2013.05.28 Business and the environment 60% of waste can be recycled 10% of businesses energy is wasted 25% carbon savings through improved staff behaviours Environmental staff engagement | 2013.05.28 What are you communicating? Your company has achieved STEM blue level and has identified your significant environmental impacts. For most companies the biggest environmental impacts will be: Energy use from electricity Business travel Waste production The next step is to highlight these to your staff and increase their awareness to reduce these impacts. Environmental staff engagement | 2013.05.28 Current environmental awareness Firstly, you should identify the current awareness amongst your staff Conduct a survey asking staff awareness about general environmental topics and current company’s environment policies e.g. recycling. Then decide what questions you want to ask and how you will communicate these; for staff with internet access you could use www.surveymonkey.com or you could print out for those without. An example survey is on the next page. Environmental staff engagement | 2013.05.28 Who else do you need to engage? In addition to staff, there may well be other parties you wish to engage with when developing campaigns. Contractors Examples Give induction on environmental policy Choose local contractors Examples • Ask to minimise packaging • Deliver in bulk • Choose local suppliers Suppliers Cleaners Examples • Lights off when leaving. • Eco-friendly cleaning products Examples • Inform where to recycle electrical equipment • Location of recycling bins •Encourage to reuse packaging •Give directions using sustainable transport Environmental staff engagement | 2013.05.28 Customers How will you communicate? Now you know how and what you need to communicate, you need to plan how you will implement this and what you are going to say. In developing your action plan you need to think about the following: What are you going to communicate? e.g. a ‘switch off’ campaign When are you going to communicate it? e.g. Throughout April Who are you going to communicate it to? e.g. All staff How will you know if it has worked? e.g. audits to see if machines are off What will you do if it has worked? e.g. Reward staff with chocolate What will you do if it has not worked? e.g. Email reminders Environmental staff engagement | 2013.05.28 Sample communication action plan? Who? What? How? Action Audience Person Responsible Time Successful? Email about new Printing Policy Office staff Mrs Bright Spark January February Yes/No Posters and Email for Switch Off Campaign All staff Mr Bright Spark March – April Yes/No Training for IT tidy-up – get rid of old files Office staff Mr IT expert May - June Yes/No Competition to Encourage walking & cycling to work All staff Mrs Bright Spark July - August Yes/No Reminder Posters and Email for Switch Off Campaign All staff Mr Bright Spark September – October Yes/No When? Environmental staff engagement | 2013.05.28 Further action Success? Methods of communication? There are many ways to get your message across these include: Type Description Emails A direct form of communication, but avoid overload. Presentations/training A dedicated presentation or longer-term training on a relevant topic. Posters These remind people to save energy, water or recycle but should be renewed at regular intervals. Newsletters Use existing communication where available, to inform people and report successes. Meetings Put environmental issues on the agenda. Stickers Encourage people to think about saving energy and water at the point of use. Word-of-mouth Generate messages to stimulate interest and get people talking. Displays Use part of an existing notice board or create a dedicated one about environmental issues. Letters Inform of changes, campaigns, upcoming events that may interest or effect them. Payslips Adding environmental tips to payslips is a good way of attention. Literature Create leaflets, booklets or newsletters on environmental issues. Press release Case studies on successes or changes to business activity. Environmental staff engagement | 2013.05.28 Communication ideas: Messages & slogans What a waste! Almost £1.3 billion is wasted – equivalent to 4MtCO2 emissions – every year when appliances are left on stand-by. Hot and bothered For every 1ºC that your building is overheated up to 10% is added to your heating costs. Cut and dried A 20% cut in energy costs is equivalent to a 5% increase in sales in most businesses. Less is more Energy costs can usually be reduced by 10% – often by 20% – by simple actions. Running empty Motors can consume their purchase price in energy costs in just a few weeks. Environmental staff engagement | 2013.05.28 Communication ideas: Energy In our office/factory we will: Switch off lights, computers & copiers when not in use Keep the temperature between 18 – 21° Use natural light as much as possible Use timers on devices for evening/weekends Buy energy efficient equipment Environmental staff engagement | 2013.05.28 Communication ideas: Waste In our office/factory we will: Print only when necessary Use our recycling bins Use recycled/FSC paper Print double sided Use scrap paper for note taking Use reusable cups Have waste-free lunches Environmental staff engagement | 2013.05.28 Communication ideas: Travel In our office/factory we will: Have a car share day one day a week Arrange meetings to be near public transport Use teleconferencing/Skype for long distance meetings Maintain vehicle tyres regularly Environmental staff engagement | 2013.05.28 Good luck Remember to contact Low Carbon Kent for free posters, stickers and ideas. lowcarbon@kent.gov.uk Links Carbon Trust: Engaging Employees in Carbon Reduction Futerra: Sell the Sizzle WRAP: Find a local recycling collector EST: Energy Saving Trust recommended products Environmental staff engagement | 2013.05.28