AET/515
Instructional Plan
Template
(Chanel Bush)
Instructional Plan Template | Slide 1
Instructional Plan Template Instructions
This is the template for creating your instructional plan throughout this
course, which follows ADDIE instructional design practices. (Note: Review all
slides in this template before you begin.)
Follow the instructions provided on each slide for the three parts of this
assignment. You will need to add your content to this template as defined
below for each week. In addition, you will need to submit the entire
template for each due date so that the instructor is able to view your
work from previous weeks. Remember to remove the instructions within
this template when you submit the various pieces of your our
instructional plan.
For your Week Three assignment, complete slides: 3, 4, 5, 6, 7, 8, & 9
For your Week Five assignment, complete slides: 10, 11, 12, 13, 14, & 15
For your Week Six assignment, complete slides: 16, 17, 18, 19, & 20
Instructional Plan Template | Slide 2
PART I
Template Instructions
Part I – Analysis and Design of Instruction
• Complete the following sections:
–
–
–
–
–
–
Needs Assessment – slide 4
Instructional Goal – slide 5
Performance-Based Objectives – slide 6
Summative Assessment and Learning Outcomes – slide 7
Learner Characteristics – slide 8
Learning Context – slide 9
Note: You may add additional slides if necessary.
Instructional Plan Template | Slide 3
Needs Assessment
1.
What is the learning problem or opportunity?
•
2.
Employees should learn how to not only serve guests and fulfill their job duties but to also
be a resource for them on the island as well and provide programs and activities to help
guests enjoy their stay.
Explain the gap analysis between what is available and what should be available.
•
5.
Professional development courses that teach employees basic job duties such as house
keeping and food preparation.
What should be available?
•
4.
To help employees of the Baderman Island Resort better meet the needs of guests to
provide excellent customer service.
What is currently available?
•
3.
(Insert your answers to the questions below.)
The current courses teach the employees basic job duties that many have learned in their
new hire training. Whereas, the company is geared towards providing excellent customer
service but the employees lack knowledge to enhance the stay of the guests.
What is your recommended solution for filling the gap?
•
I recommend a course that will familiarize employees with the island so they can be an
excellent resource for guests and tourists who are seeking to spend time outside of their
rooms. I also recommend that employees be trained in event planning to plan programs
for guests at the resort to build a community atmosphere.
Instructional Plan Template | Slide 4
Instructional Goal
(After reading the information below, delete and insert one instructional goal.)
• What should the learners be able to do after successfully completing
this instructional plan?
– Learners should be able to not only perform their job duties but also be
able to provide excellent customer service through their knowledge of
the island and resort. This knowledge will enable employees to be
resources for guests who are seeking to enjoy themselves beyond the
resort amenities.
– Employees will be able to refer guests to local hot spots, attractions,
restaurants, and know history details. Employees will also plan events
at the resort such as luaus, talent shows, and karaoke to help guests
feel engaged with the community and help them have an extraordinary
stay with excellent service.
– Baderman Island Resort employees are already providing guests with
great service. Now, they will provide excellent service with an
extraordinary experience.
Instructional Plan Template | Slide 5
Performance-Based Objectives
(After reading the information below, delete and insert your information.)
Identify two PBOs following the below guidelines:
Use “ABCD” for creating objectives
• A – audience – Adult employees of the Baderman Island Resort
• B – behavior – Cooperative, to help employees transform their jobs
“out of the box.”
• C – conditions – Evaluations will be based on an analysis of the
employees’ knowledge of the island, resort amenities, and events
planned which will be evaluated by the class.
• D – degree of accomplishment – Success in this course will be to be
able to provide not only excellent customer service, but to help
provide an outstanding experience for guests through the
knowledge learned from the guest relations course. This course will
teach employees to relate themselves to guests in order to fulfill the
needs of the visitors by going above and beyond.
Instructional Plan Template | Slide 6
Summative Assessment and Learning
Outcomes
(After reading the information below, delete and insert your information.)
To Evaluate the Learning Outcomes Prior to Course
–
–
Employees will fill out brief surveys evaluating their
performance in customer service
Guests will be asked to fill out surveys relating to their stay at
the Baderman Island Resort. These surveys will evaluate their
experiences and staff helpfulness.
Instructional Plan Template | Slide 7
Summative Assessment and Learning
Outcomes
To Evaluate Learning Outcomes After Course
– The learning outcomes will be based on the
experiences of guests. We will ask guest to submit
reviews regarding their stay, overall experience, and
customer service received.
– Success will be evaluated based on guests satisfaction
because this course was designed to further meet
their needs.
– Over all success will be determined by the amount of
repeated visitors and referrals.
Instructional Plan Template | Slide 8
Learner Characteristics
(After reading the information below, delete and insert your information.)
The learner characteristics include information about your target audience
such as:
A course for guest relations at the Baderman Island Resort composed of
male and female adults of various demographics with experience in hotel
services. This is an optional face to face course for employees who are
interested in enhancing their roles at the resort by going above and
beyond to provide guests with exceptional service and outstanding
customer service to meet the goals of the company. This is a face to face
course and the students will learn through kinesthetic and visual
learning. This company believes that providing great customer service is
success, this course will educate employees to provide customer service
beyond the expectations of the employer.
Instructional Plan Template | Slide 9
Learning Context
(After reading the information below, delete and insert your information.)
This section includes the following:
• This classroom setting will be classroom based along with field
experience and workplace setting components. This course will
utilize the island to help students familiarize themselves with it
as well as their job knowledge. This course will also utilize
cooperative learning and have plenty of opportunity for student
feedback from students and guests.
• The setting will begin in a classroom, students will then be
paired in groups for field activities to explore and familiarize
themselves with the island and required to participate in a
scavenger hunt to learn local attractions and history. Students
will also learn how to present presentations and plan events for
guests such as socials and activities. Course finals will be
delivered through an evaluation of on the job activities such as
referrals, tour guides, and event planning.
Instructional Plan Template | Slide 10
PART II
Template Instructions
Please read before
proceeding with this
section!!
For your Week Five assignment, you will complete the development
and implementation phase of ADDIE.
Part II – Development and Implementation of Instruction
• Complete the following sections:
– Delivery Modality – slide 11
– Instructional Strategies – slide 12
– Plan for Implementation – slide 13
– Instructional Resources – slide 14
– Formative Assessment – slide 15
Note: You may add additional slides if necessary.
Instructional Plan Template | Slide 11
Delivery Modality
(After reading the information below, delete and insert your information.)
Based on the learning context and learner characteristics,
list and describe the most effective method of delivery such
as an instructor-led course, a Web-based tutorial, an
asynchronous learning environment, a synchronous
learning environment, podcasts, a Web-based conference,
video taped instruction, etc.
Instructional Plan Template | Slide 12
Instructional Strategies
(After reading the information below, delete and insert your information.)
• The overall plan governing the instructional content (the
information to be taught) and process (how will it be
taught).
• Select instructional strategies that will be used to facilitate
instruction, and explain the main concepts that the learner
will need to understand in order to master this topic.
Instructional Plan Template | Slide 13
Plan for Implementation
(After reading the information below, delete and insert your information.)
• This section defines the timelines for the actual implementation of
instruction and actual delivery of the instruction. This includes the
delivery dates for either a classroom, online, or Web-based
instruction and the amount of time it will take learners to complete
the course (e.g.,1 hour, 1 day, 1 week, etc.).
• Individuals and materials involved (e.g., facilitator, learners, copies
of materials, activities, etc.) must be prepared.
• Define how you will implement your plan, including the specifics of
who will be involved as part of the implementation, what resources
are needed to implement your plan, where will the instruction be
implemented, when the instruction will be implemented (e.g.,
weekly/monthly/quarterly/yearly), and how your plan will be
implemented (e.g., How you will communicate the plan, how you
will build interest and commitment, how will you select your
participants?).
Instructional Plan Template | Slide 14
Instructional Resources
(After reading the information below, delete and insert your information.)
Within this section, describe the materials that will be
necessary to implement the instructional plan. (e.g.,
computer, whiteboard, hardware/software, manipulatives,
and supplemental materials).
Instructional Plan Template | Slide 15
Formative Assessment
(After reading the information below, delete and insert your information.)
Describe five formative assessment strategies that could be
incorporated into the implementation of your instructional
plan.
Instructional Plan Template | Slide 16
PART III
Template Instructions
Please read before
proceeding with this
section!!
For your Week Six assignment you will complete the evaluation
phase of ADDIE.
Part III– Evaluation of Instruction
•Complete the following sections:
– Evaluation Strategies – slide 17
– Outcome Review – slide 18
– Recommendations – slide 19
– References – slide 20
Note: You may add additional slides if necessary.
Instructional Plan Template | Slide 17
Evaluation Strategies
(After reading the information below, delete and insert your information.)
Describe strategies for evaluating your instructional plan.
For example, student surveys, follow-up with management
staff, improvement in performance, academic achievement,
and other qualitative and quantitative data as appropriate.
Instructional Plan Template | Slide 18
Outcome Review
(After reading the information below, delete and insert your information.)
Identify criteria for examining that design goals,
performance-based objectives, and learning outcomes were
achieved. For example, a rubric, a scoring guide, a rating
scale, or a Likert scale.
Instructional Plan Template | Slide 19
Recommendations
(After reading the information below, delete and insert your information.)
Based on the outcome review, analyze, and describe
possible recommendations for future use.
Instructional Plan Template | Slide 20
References
(After reading the information below, delete and insert your information.)
• List your resources (e.g., Web sites, articles, books, etc.)
used to complete your instructional plan. Your resources
should follow APA requirements.
• A minimum of six references is required to complete this
project plan.
Instructional Plan Template | Slide 21
Template End
• You have completed the three parts of the instructional plan
assignment.
• To complete your Week Six assignment be sure to submit your
entire template reflecting sections I, II, III, and the Reference
slide.
• To finalize your instructional plan, remember to remove slides
2, 3, 10, and 16. Your final presentation should only reflect the
three sections of your instructional plan. The instructions within
this template should be removed.
• Note: Students must upload the final completed Instructional
Plan (Parts I, II, and III) to their personal Presentation
Portfolio in TaskStream. (This is required.)
Instructional Plan Template | Slide 22