Caring for Women Veterans Lisa Roybal Women Veterans Program Manager VA Loma Linda Healthcare System Primary Author : Patricia M. Hayes, Ph.D Women Veterans Health Strategic Health Care Group Office of Patient Care Services, Veterans Health Administration Department of Veterans Affairs Rethink Veterans VETERANS HEALTH ADMINISTRATION 5/8/12 2 Women Veteran Population Increasing, Total Vet Population Declining Source: VetPOP, VA Office of Policy and Planning VETERANS HEALTH ADMINISTRATION 5/8/12 3 Women VA Users Doubled Since 2000 159,000 337,000 2000 2011 Sources: Women’s Health Evaluation Initiative (WHEI) and the Women Veterans Health Strategic Health Care Group; Sourcebook: Women Veterans in the Veterans Health Administration V1: Sociodemographic Characteristics and Use of VHA Care, 2011. VHA’s Office of Finance Allocation Resource Center (ARC). VETERANS HEALTH ADMINISTRATION 5/8/12 4 Women Represent • 14.5% of Active Duty military • 18% of National Guard/Reserves • 11.6% of Operation Enduring Freedom/Operation Iraqi Freedom/Operation New Dawn (OEF/OIF/OND) Veterans • 6% of VA health care users VETERANS HEALTH ADMINISTRATION 5/8/12 5 The Changing Face of VA – – – – – – Young women Frequent visits Service-connected disabilities Maternity care Working women Mental health needs VETERANS HEALTH ADMINISTRATION 5/8/12 6 The Changing Face of VA – – – – – – Older women Largest sub-population Menopausal needs Geriatric care Inpatient/extended stays Pain management VETERANS HEALTH ADMINISTRATION 5/8/12 7 Women Veterans and VA • More women Veterans using VA care • Those who use VA, use it intensively • More women with service-connected disabilities using VA VETERANS HEALTH ADMINISTRATION 5/8/12 8 Women Veterans and VA • Women have different health care needs than men • Women are eligible for VA health care on par with that delivered to male Veterans • Women are often engaged participants in their health care VETERANS HEALTH ADMINISTRATION 5/8/12 9 It’s everyone’s job to care for women Veterans VETERANS HEALTH ADMINISTRATION 5/8/12 10 Rethink VA VETERANS HEALTH ADMINISTRATION 5/8/12 11 Mission • Ensure all women Veterans receive equitable, high-quality, and comprehensive health care in a sensitive and safe environment at all VA facilities • Be a national leader in the provision of health care for women Veterans, thereby raising the standard of care for all women VETERANS HEALTH ADMINISTRATION 5/8/12 12 Improving the Experience for Women • Implementing comprehensive primary care for women Veterans at all care sites • Training VA providers interested and proficient in Women’s Health (more than 1,200 to date) • Installing full-time Women Veterans Program Managers at all medical centers • Revising and creating VA policy related to women Veterans • Ramping-up communications to and about women Veterans • Enhancing mental health, homeless services • Researching effects of military service on women’s lives VETERANS HEALTH ADMINISTRATION 5/8/12 13 Improving Reproductive Health Services • New and upcoming policies – Maternity Care Coordination – Infertility Policy – Emergency Contraception Rights of Conscience (ROC) • Maternity care – 2010 Caregiver law – Newborn care – Childcare pilots VETERANS HEALTH ADMINISTRATION 5/8/12 14 Women’s Health Education • Recruiting and retraining providers interested and proficient in women’s health • National Women’s Health Mini-Residency Program (live and online) – More than 1,200 Primary Care providers educated in Basic and Advanced Women’s Health Care – Flagship education model for VA • SimLEARN partnership: large mini-residency, ED-WH curriculum, task trainer dissemination • Advanced fellowships in women Veterans’ health • Monthly provider audio-conferences • Co-sponsored 2nd VA Women’s Health Research Conference VETERANS HEALTH ADMINISTRATION 5/8/12 15 Women’s Health Education – Nurses and ED Providers • Monthly audio-conferences for primary care nurses • Some topics include: – – – – – – Understanding women Veterans Breast symptoms and mammograms Contraception Menopause and hot flashes Interpersonal violence/assault/Military Sexual Trauma Cardiovascular disease/chest pain • Women's Health Nursing Mini-Residency Pilot – By invitation, August 2012 – Simulation training using pelvic and breast task trainers – Will shape future training initiatives (in-person and on-line) • Online trainings covering core topics in emergency women’s health VETERANS HEALTH ADMINISTRATION 5/8/12 16 Understanding Women Veterans • National Survey of Women Veterans 2010 – 3,500+ participants through telephone interviews – Findings: access, quality perception, barriers – Next scientific survey of women Veterans: 2012 • More to come – Women Vietnam Veterans Study – Operation Enduring Freedom/ Operation Iraqi Freedom (OEF/OIF) Cohort Study VETERANS HEALTH ADMINISTRATION 5/8/12 17 Culture Change • Women Veterans Health Care is leading development of a VA-wide communication plan to enhance the language, practice and culture of VA to be more inclusive of women Veterans • National Women Veterans Communications Workgroup: – Broad representation across VA – Tasked with developing strategies to reach women Veterans and VA employees VETERANS HEALTH ADMINISTRATION 5/8/12 18 Culture Change through Communications VETERANS HEALTH ADMINISTRATION 5/8/12 19 VETERANS HEALTH ADMINISTRATION VETERANS HEALTH ADMINISTRATION your definition of Veteran Rethink VETERANS HEALTH ADMINISTRATION 5/8/12 22 Questions? www.womenshealth.va.gov VETERANS HEALTH ADMINISTRATION 5/8/12 23