Integrated Safety-Organized Practice Module Six: Harm Statements, Danger Statements, and Safety Goals Children’s Research Center A nonprofit social research organization and division of the National Council on Crime and Delinquency www.nccdglobal.org 1 www.nccd-crc.org Our Thinking Draws From the Legacy of Others Insoo Kim Berg Steve de Shazer Rob Sawyer Andrew Turnell Sue Lohrbach Susie Essex Steve Edwards Nicki Weld Sonja Parker Carver County CRC Staff John Vogel Sophia Chin Heather Meitner …and we hope YOU will continue to build on these ideas and approaches. 2 Safety-Organized Practice Safety is: Actions of protection taken by the caregiver that mitigate the danger demonstrated over time. Adapted from Boffa, J., and Podesta, H. (2004) Partnership and risk assessment in child protection practice, Protecting Children, 19(2): 36–48. Turnell, Andrew & Susie Essex Working with Denied Child Abuse, Open University Press, 2006. 3 Agreements • • • • • “Try on.” • We agree to disagree and avoid making assumptions or generalities. • We agree to allow others to finish speaking before we speak and avoid interrupting and side conversations. • We will work together to hold to these agreements and authorize the trainer to hold us to them. Everyone always has the right to pass. Silence is a contribution. We agree to share airtime and stick to time limits. We agree to speak personally, for ourselves as individuals. 4 Module Subject 1 Interviewing for Safety and Danger 2 Three Questions to Organize Your Practice 3 Small Voices, Big Impact: Keeping Children at the Center of the Work 4 Solution-focused Inquiry 5 Introduction to Mapping 6 Harm Statements, Danger Statements, and Safety Goals 7 Mapping With Families 8 Safety Networks 9 Safety Planning 10 Landing Safety-Organized Practice in Everyday Work 11 Organizational Environments: Reflection, Appreciation, and Ongoing Learning 12 Summary and Looking to the Future 5 Agenda • Harm Statements • Danger Statements • Safety Goals • Use with Families • Linking SDM and Danger Statements and Safety Goals • Let’s Practice! 6 The Safety-Organized Practice Process Mapping/SDM Assessments Harm and Danger Statements Safety Goals Enhancing Safety Network Safety Plan Guidelines 7 Essential Question Are the children safe? What Are the Worries? SFQ’s Impact Detail Position Sort SDM What’s Working Well? What Happens Next? SFQ’s Impact Detail Position Sort SDM SFQ’s Impact Detail Position Sort SDM 8 Checking In • What have you tried from the module last month? • What worked well? • What were your challenges? • How did you handle those challenges? 9 Let’s Get Started! • Think of a family you or someone you know is working with now or in the recent past who has been involved with CWS between six months and ten years. • How confident are you that you can state exactly why the family is involved with CWS? • How confident are you that the FAMILY understands and can state exactly why the family is involved with CWS? 10 Let’s Get Started #2! • How confident are you that you can state EXACTLY what the family needs to do differently so you will know the children are safe? • How confident are you that the FAMILY understands and can state what needs to happen so that everyone knows their children are safe? 11 Definitions • Harm Statements: Clear and specific statements about the harm or maltreatment that has happened to the child. • Danger Statements: Simple behavioral statements of the specific worry we have about this child now and into the future. • Safety Goals: Clear, simple statements about what (not how) the caregiver will DO that will convince everyone the child is safe now and into the future. These are little gems of clarity. 12 What’s It All About? DANGER STATEMENT: What we worry will happen next HARM STATEMENT: What already happened GOAL STATEMENT: What we hope happens instead NOW 13 What’s It All About? DANGER STATEMENT: Why we need to STAY involved HARM STATEMENT: Why we GOT involved GOAL STATEMENT: What will tell us we can STOP NOW 14 Value of Harm, Danger, and Goal Statements *Turnell, A. and Edwards S. (1999). Signs of Safety. New York: Norton 15 Moving to Best Practice While creating harm statements, danger statements, and safety goals in the office is a great place to start, EXTRA VALUE comes when we can co-create these with families! 16 Harm Statements Who says (or it was reported) What caregiver actions/inaction It’s essential to get agreement from the person before using his/her name in a harm statement. Impact on the child 17 The Question That the Harm Statement Answers “What exactly has been reported that the caregivers did to hurt the children physically, developmentally, or emotionally?” 18 Harm Statements Clear and specific statements about the harm or maltreatment that has happened to the child. It was reported Caregiver actions/inactions Impact on the child 19 Harm Statement Example Doctor Bones reported that Adam’s dad, Matt, hit Adam several times with an open hand and a closed fist last Sunday, causing several bruises on Adam’s head and back. It was reported Caregiver actions/inactions Impact on the child 20 Harm Statement Tips • • • The harm statement needs to include specific details: who has reported the concern (when it is possible to share this), what exactly happened, and the impact on the child. They should be written in honest, detailed, non-judgmental “just the facts” language. Screener narratives could include a provisional harm statement based on the facts marked on the SDM screening tool. 21 Harm Statement Practice Wendy, age 4, runs around her apartment complex during the day while her mother, Beth, sleeps. The apartment manager recently found her playing with glass from a broken window. Wendy’s right hand was cut from the glass, requiring stitches. It was reported Caregiver actions/inactions Impact on the child 22 Danger Statements Who is worried About what potential caregiver actions/inaction Possible impact on the child 23 The Question That the Danger Statement Answers “What is CWS most worried will happen to the children if they are in the care of their parents and nothing else happens to mitigate the danger?” 24 Danger Statements Simple behavioral statements of the specific worry we have about this child now and into the future. Who is worried Potential caregiver actions/inactions Potential future impact on child 25 Danger Statement Example CWS, Doctor Bones, the police, and Adam’s mom, Tonya, are worried that Adams’ dad, Matt, may hit Adam again, leaving him with bruises and even more serious injuries. Who is worried Potential caregiver actions/inactions Potential future impact on child 26 Danger Statement Uses • • Danger statements clearly identify what the professionals are worried may happen if there are not enhanced actions of protection by the family and network. Sharing danger statements with the family (and within the agency!) helps create a sharpened focus on the key issues that need to be addressed so the family can make changes and demonstrate actions of protection. This can also prevent “case drift.” Who is worried About what potential caregiver actions/inaction Possible impact on the child 27 Danger Statement Tips • • • • Be real. If you raise the stakes, don’t get carried away. They should be written in honest, detailed, non-judgmental “just the facts” language. If no harm already happened, the danger is about what ALMOST happened, or is LIKELY to happen, based on caregiver actions. SDM safety assessment items that were marked could be resources for ideas on what we are worried about. 28 The Value of Danger Statements Internally: • Enhanced clarity in our own thinking as we start to think about our cases. • Greater clarity as cases get moved from one unit to another. • Helps facilitate discussions between supervisor and worker, manager and supervisor, perhaps even legal and clinical! • A process, not an event, and can be refined over time. Danger Statements & Genograms are like vital signs at shift change in the hospital. “what stands out to me about these harm and danger statements are no beating around the bush, and everything is out on the table.” - New worker just practicing H+D statements 29 Crafting the Statements • • • • • Use the formula (But don’t get stuck in it!) Behavioral detail Family language Impact on child Make sure all concerns are listed 30 Danger Statement Practice Wendy, age 4, runs around her apartment complex during the day while her mother, Beth, sleeps. The apartment manager recently found her playing with glass from a broken window. Wendy’s right hand was cut from the glass, requiring stitches. Who is worried Potential caregiver actions/inactions Potential future impact on child 31 Safety Goals Who is a part of the network/plan What will caregiver DO differently For how long? 32 The Question That the Safety Goal Answers “What does CWS need to see the parents doing differently with their children so everyone will know the children are safe?” (not services) 33 Danger Statement Safety Goal 34 “What is CWS most worried will happen to the children if they are in the care of their parents and nothing else happens to mitigate the danger?” What does CWS need to see the parents doing differently with their children so everyone will know the children are safe? (not services) 35 Or think of them like book ends Danger Statement Safety Goal 36 Goal Statements Clear, simple statements about what the caregiver will DO that will convince everyone the child is safe now and into the future. Who is a part of the network/plan What will caregiver DO differently Actions of protection taken by caregiver that mitigate the danger For how long? Demonstrated over time 37 38 Example of a Safety Goal Matt will work with CWS and his safety network (family, friends, and professionals) to show everyone he will always discipline Adam in ways that do not injure him (such as using time-outs, taking away Adam’s Gameboy, and giving incentives like earning a toy). CWS will need to see this safety plan in place and working continuously for a period of six months so that everyone is confident that the safety plan will keep working once CWS withdraws. Who is a part of the network/plan What will caregiver DO differently For how long 39 How Long? How long Low or moderate risk Strong safety network Long history of past protection History of past successful change efforts Less vulnerable child High or very high risk Less safety network Less history of protection in past More evidence of prior change efforts that did not last More vulnerable child 40 How Long? How long Low or moderate risk Strong safety network Long history of past protection History of past successful change efforts Less vulnerable child High or very high risk Less safety network Less history of protection in past More evidence of prior change efforts that did not last More vulnerable child 41 Two Kinds of Safety Goals X will make a plan to show everyone that Y child will be safe by doing … CWS will need to see this plan working continuously for nine months … So that we can begin to make plans for this child to go home So that we can close this case 42 • Mistake services for What happens without a wellformed safety goal? safety • Intervention drift • Lack motivation to make hard changes • Hard to measure progress 43 Safety Goal Tips Directly relate to the danger statements Be specific and describe what we are expecting the parents to do differently, rather than what we are expecting to see stop Craft them collaboratively whenever possible Write them in straightforward, measurable language 44 Safety Goal Tip: Avoid “Dead Man’s” Goals Dead Man’s Goals Well-Formed Goals 45 Safety Goal Tip: Avoid “Dead Man’s” Goals Dead Man’s Goals • Mr. Smith will not leave Billy alone again. • Mr. Smith will not hit Billy again. Well-Formed Goals • Mr. Smith will always make sure there is a supportive and safe adult who can look after Billy. • Mr. Smith will always discipline Billy in ways that won’t hurt him. 46 Safety Goal Practice Wendy, age 4, runs around her apartment complex during the day while her mother, Beth, sleeps. The apartment manager recently found her playing with glass from a broken window. Wendy’s right hand was cut from the glass, requiring stitches. Who is a part of the network/plan What will caregiver DO differently For how long 47 Example Safety Goals Ongoing Safety Goal for Return Home: Beth agrees to work with her neighbor and her best friend Joy to show everyone that she can stay awake during the day and childproof her home to make it safe for Wendy when she returns home. Ongoing Safety Goal for Case Closure: Beth agrees to work with her neighbor, her landlord and her best friend Joy to show everyone that she can supervise Wendy whenever she is outside playing. This plan will be in place for at least 3 months. 48 Use With Families 49 The Value of Family-Generated Danger Statements and Safety Goals With families: • Increase family clarity and understanding about agency fears and goals • Greater sense of family ownership and more buyin and commitment to change • Important even in this attempt to engage the family not to give up agency “bottom lines” 50 Tips for Family Work • Explain what danger statements and safety goals are and why they are important. • What’s your stake in the ground, or your bottom line for safety? • Be open to negotiating the wording—this is their family and these statements are designed to galvanize them to create more safety—but stick to your bottom lines. 51 Best Practices in Creating Danger Statements and Safety Goals 1. Make sure the danger statement and safety goals have the agency’s bottom lines. 2. Try sharing them and refining them with the family (while still holding the bottom line!). 3. Best practice is using your SFQs to develop statements that have both agency bottom lines AND family buy-in. 52 After You Have Started, SCALE IT With the Family! On a scale from 0–10, where 10 = “this really matters” or “I really agree (with the danger or goal),” and 0 = ‘You are completely off base or wrong’, where would you say this is? 0 5 10 53 Venues for Crafting or Sharing • At a parent’s house or in the office • In a TDM • In an internal case review meeting • Or on a case plan! 54 Ideas for Using Danger Statements and Safety Goals • Write them on the first page of the case plan. • Write them in court reports as an opening statement. 55 Questions for Families That Help Form Danger Statements • What do you think I’m worried about? • What do you think your child is worried about? • What do you think my supervisor (or the judge) is worried about? 56 Questions for Families That Help Form Safety Goals • It’s a year from now, and the danger in your family is no longer there. How would you describe your family? What would you be DOING differently? • In your children’s wildest dreams—where your family is thriving and happy—how would they describe your family? What would you all be doing differently? 57 Eliciting the Child’s Voice for Danger Statements and Safety Goals • Three Houses • What happened? • Safety House • What was the impact? • What needs to happen for the child to feel safe? • In the child’s own words! 58 Interim Goals/Baby Steps On a scale from 0–10, with 0 being the danger statement occurring and 10 being the safety goal occurring, where are you? What actions would the parents/network need to take for this to move up one? What might we be able to do then? 0 Parent and network actions of protection? Danger Statement 10 Safety Goal Supervised visits? Unsupervised visits? Overnight visits? 59 Linking the SDM® System With Danger Statements and Safety Goals 60 What is the core issue? • The SDM system can help you to very quickly identify the core safety threat, or danger, to the child. • Finding the core means sorting through the complicating factors to get to the most critical safety threats facing the child. • Once this is done, identifying the danger statement and safety goal is much easier. 61 The SDM® System Can Be a Shortcut to Constructing a Danger Statement Facts Definition • What facts are present that led you to consider marking an item on the SDM safety assessment? • Check the definition – does it meet the criteria? • Use the facts that led you to the item and its definition as a starting point for constructing your danger DS+ SG statement and safety goal. 62 The SDM® System Can Help Construct the Danger Statement Facts • Father, Jim, gets drunk to the point of passing out three nights in a row when he is the sole caregiver of 4-yearold Sam. 63 The SDM® System Can Help Construct the Danger Statement Facts Definition • Father, Jim, gets drunk to the point of passing out three nights in a row when he is the sole caregiver of 4-year-old Sam. • The caregiver has abused legal or illegal substances or alcoholic beverages to the extent that control of his/her actions is significantly impaired. As a result, the caregiver is unable, or will likely be unable, to care for the child; has harmed the child; or is likely to harm the child. 64 The SDM® System Can Help Construct the Danger Statement Facts Definition Danger statement • Father, Jim, gets drunk to the point of passing out three nights in a row when he is the sole caregiver of 4-year-old Sam. • The caregiver has abused legal or illegal substances or alcoholic beverages to the extent that control of his/her actions is significantly impaired. As a result, the caregiver is unable, or will likely be unable, to care for the child; has harmed the child; or is likely to harm the child. • CWS is worried that Jim might get drunk again when he is the only one watching Sam, that Jim might black out; and that Sam could get scared or seriously hurt. 65 The SDM® System Can Help Construct the Danger Statement Facts Definition • Father, Jim, gets drunk to the point of passing out three nights in a row when he is the sole caregiver of 4-year-old Sam. • The caregiver has abused legal or illegal substances or alcoholic beverages to the extent that control of his/her actions is significantly impaired. As a result, the caregiver is unable, or will likely be unable, to care for the child; has harmed the child; or is likely to harm the child. • CWS is worried that Jim might get drunk again when he is the only one watching Sam, that Jim “might black out,” and that Sam could get scared or Danger seriously hurt. statement Safety Goal • Jim will work with a network of family, friends, and professionals to make a plan that will show everyone there will always be a sober adult watching Sam. CWS will need to see this plan in place and working continuously for six months to know the plan will continue once CWS withdraws. 66 Linking Danger and Risk • What exactly are we worried about? (The danger statement) Risk • How worried should we be? (Risk level) Danger 67 Let’s Practice! 68 Kim and Paul Genogram Ann 40 Donna Kim 39 32 ? 10 Paul Allegation of substance abuse: Kim passed out while shooting heroin and cooking dinner. Paul was home. Paul goes to live with his aunt Donna and her wife, Ann. 69 What Are We Worried About? • Kim overdosed on heroin and became unconscious while cooking dinner. Paul, age 10, was home at the time and was scared when he couldn’t wake his mom. Her landlady heard the fire alarm and had to call the police and open the door. • Kim has an extensive history of heroin use and reports she has been struggling with addiction “for more than 15 years.” This led to one referral four years ago when Paul came to school multiple times smelling of urine and feces. • Kim attributes this incident to a growing depression after losing her job as a saleswoman at a department store. She has been looking for work for more than 14 weeks without finding anything. Both Donna and Ann confirm this. • Kim stopped attending NA over two years ago (“They get kind of preachy, and the meetings were not good times”). • Kim has been diagnosed with Borderline Personality Disorder and ADD. 70 What’s Going Well? • Kim reports that she was clean and sober for four years before this incident—a report supported by her sister Donna—during which time Paul went to school clean, on time, and with his work done. • In her past work with the department, Kim worked with her worker and a home-based outreach team, went into drug treatment, and ensured that Paul went to school and was appropriately clothed and bathed. • Paul was able to go into a kinship foster placement with his aunt Donna and her wife, Ann. He was able to stay in the same school system, and it is reported by the aunt and school guidance counselor that he continues to “thrive” despite these changes. • Kim made a plan with Donna in the past that if anything were to happen to her, Paul should go to stay with Donna. 71 72 Practice! Make a harm statement, danger statement, and safety goal for Kim and Paul’s family Don’t forget to capture trauma, if present, and list it in the “impact” 73 portion of the statement. Kim and Paul Harm Statement Example It was reported that Kim overdosed on heroin and became unconscious while cooking dinner. Paul, age 10, was home at the time and became scared when he couldn’t wake his mom. A landlady heard the fire alarm and had to call the police and open the door. Kim and Paul Danger Statement Example Professionally generated statement: • CWS, Donna, Ann, and the treatment team at the hospital are worried that Kim might use heroin again while she is caring for Paul, that she might not be able to watch him or take care of him, and that he could get seriously hurt without her supervision. Family- and network-generated statement: • Kim, Donna, Ann, CWS and the people at the hospital are worried Kim might ‘lose it,’ pick up heroin again and that Paul might get seriously hurt or even lose his mom. 75 Eliciting the CHILD’s Voice: Example Paul is worried that mom might use drugs again and will get sick and have to go to the hospital. 76 Kim and Paul Safety Goal Example Kim will work with CWS, Donna, Ann, and treatment providers to show everyone that she will always be drug-free when caring for Paul, and that if she is going to use, she will ask for help from her network to ensure a safe and sober adult is watching Paul. CWS will need to see this safety plan in place and working continuously for a period of six months to begin making plans for Paul’s return home. Who is a part of the network/plan What will be done differently For how long does the plan need to be in place 77 Practice In groups of three: • One person describes a family he/she is currently working with, knows a lot about, and has at least one safety threat. • Brief genogram, reported information, which SDM safety threats exist now, brief facts behind those threats. • Try writing a harm statement, danger statement, and safety goal. HARM Who says Caregiver actions/inactions Impact on the child DANGER Who is worried Caregiver actions/inactions Impact on the child SAFETY GOAL Who is a part of the network/plan What will be done differently For how long does the plan need to be in place 78 One Last Thing: Thinking Ahead In pairs: • What’s one thing you heard today that you value or makes sense to you? • What are you already doing to put that into action in your work? • What else would you like to do to “land it” even more in your work between now and next time? Opportunities to Practice References Children’s Research Center. (2008). Structured Decision Making®: An Evidence-Based Approach to Human Services. Retrieved from http://www.nccd-crc.org/crc/pdf/2008_sdm_book.pdf Department of Child Protection. (2011). The Signs of Safety Child Protection Practice Framework. Department of Child Protection, Perth. Retrieved from http://www.signsofsafety.net/westernaustralia Johnson, W. (2011). The validity and utility of the California Family Risk Assessment under practice conditions in the field: A prospective study. Child abuse & neglect, 35, 1, 18–28. Turnell, A. & Parker, S. (2009). Introduction to the Signs of Safety. DVD and workbook. Perth, Resolutions Consultancy. Available at Signs of Safety.net Lee, M. L., Sebold, J., & Uken, A. (2003). Solution-Focused Treatment of Domestic Violence Offenders: Accountability for Change. NY: Oxford University Press. Child Protection Messages from Research (1995). Studies in Child Protection HMSO: London. http://www.nctsn.org/resources/topics/creating-trauma-informed-systems Heath, Chip and Dan (2007). Made to Stick, Random House.