CNY Training Needs Survey THE RESULTS Presented by: The Finger Lakes Regional Training Center September 12, 2014 – CNY West Subregion Meeting (Syracuse, NY) September 16, 2014 – CNY South Subregion Meeting (Binghamton, NY) Presented by: Albany Medical Center Regional Training Center September 09, 2014 – CNY North Subregion Meeting (Watertown, NY) September 19, 2014 – CNY East Subregion Meeting Powered by 45 Total Responses Survey Opened: August 01, 2014 Survey Closed: August 14, 2014 Complete Responses: 45 Powered by Q1: Where in the Central New York Region is your agency located? Ans we r Op tio ns North (Jefferson, Lewis, St. Lawrence) East (Herkimer, Madison, Oneida) West (Cayuga, Cortland, Onondaga, Oswego) South (Broome, Chenango, Tioga, Tompkins) R e s p o ns e Pe rc e nt R e s p o ns e Co unt 20.0% 28.9% 26.7% 24.4% 9 13 12 11 a ns we re d q ue s tio n s k ip p e d q ue s tio n 45 0 Where in the Central New York Region is your agency located? North (Jefferson, Lewis, St. Lawrence) East (Herkimer, Madison, Oneida) West (Cayuga, Cortland, Onondaga, Oswego) Powered by Q2: What is your agency type? (Please select all that apply) A ns we r Op tio ns Adult Care Facility American Red Cross Community Health Center Emergency Management EMS Home Care Hospital Local Health Department Nursing Home Office of Mental Health Public Safety Other (please specify) R e s p o ns e P e rc e nt R e s p o ns e Co unt 7.1% 0.0% 2.4% 2.4% 0.0% 11.9% 54.8% 28.6% 16.7% 2.4% 0.0% 3 0 1 1 0 5 23 12 7 1 0 7 a ns we re d q ue s tio n s k ip p e d q ue s tio n • • • • • • • Powered by 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% What is your agency type? (Please select all that apply) 42 3 COMMENTS: disaster long term recovery organization Facility also has 78 bed LTC facility and 8 outpatient clinics Hospice Central New York Medical Reserve Corps OMH Long term care residence, Emergency Shelter, OASAS Crisis Center EMS hospice Q3: Please prioritize the following "MAINTENANCE" emergency preparedness courses based upon the need for your agency. Ans we r Op tio ns Advanced Burn Life Support (ABLS) - 8hrs ABLS NOW (online) - 6hrs Advanced Disaster Life Support (ADLS) - 16hrs Advanced Hazmat Life Support (AHLS) - 16hrs Advanced Trauma Care for Nurses (ATCN) - 16hrs Basic Disaster Life Support (BDLS) -8hrs Disaster Mental Health (DMH) A Critical Response - 16hrs Disaster Triage - 3hrs Emergency Nursing Pediatric Course (ENPC) - 16hrs Evacuation of Facilities in Disasters Systems (eFINDS) - 2hrs Hazmat for the First Receiver - Refresher/Awareness Level - 4hrs Hazmat for the First Receiver - Operations Level - 8hrs Homeland Security Exercise Design,Development and Evaluation (HSEEP) - 8hrs Hospital Incident Command System (HICS) - 4hrs IS-100/IS-100.HCb - 2hrs IS-200/IS-200.HCa - 2hrs ICS-300 - 24hrs ICS-400 - 16hrs IS-700.a - 2hrs IS-800.b - 2hrs Pediatric Advanced Life Support (PALS) - 16hrs Trauma Nursing Core Course (TNCC) - 16hrs Other (please specify) • • Powered by Evacuation Plan IS 906 and IS 907 H ig h Me d ium Lo w N/A 6 3 4 4 4 8 4 9 11 16 7 8 6 3 4 4 10 9 4 3 6 8 11 11 14 9 9 14 23 14 8 9 12 7 14 12 15 15 13 12 14 15 8 9 6 11 5 9 13 7 8 9 6 12 7 9 17 11 13 13 12 13 15 14 9 4 18 17 16 18 15 12 7 9 15 5 15 18 5 12 7 7 3 4 6 6 17 17 a ns we re d q ue s tio n s k ip p e d q ue s tio n R e s p o ns e Co unt 41 42 39 40 41 41 42 41 40 42 41 42 42 38 39 39 38 38 39 38 40 38 2 44 1 HOSPITAL Priority "Maintenance" Emergency Preparedness Courses N OR T H S ub re g io n H OS P IT A LS Advanced Burn Life Support (ABLS) - 8hrs ABLS NOW (online) - 6hrs Advanced Disaster Life Support (ADLS) - 16hrs Advanced Hazmat Life Support (AHLS) - 16hrs Advanced Trauma Care for Nurses (ATCN) - 16hrs Basic Disaster Life Support (BDLS) -8hrs Disaster Mental Health (DMH) A Critical Response - 16hrs Disaster Triage - 3hrs Emergency Nursing Pediatric Course (ENPC) - 16hrs Evacuation of Facilities in Disasters Systems (eFINDS) - 2hrs Hazmat for the First Receiver - Refresher/Awareness Level Hazmat for the First Receiver - Operations Level - 8hrs Homeland Security Exercise Design,Development and Hospital Incident Command System (HICS) - 4hrs IS-100/IS-100.HCb - 2hrs IS-200/IS-200.HCa - 2hrs ICS-300 - 24hrs ICS-400 - 16hrs IS-700.a - 2hrs IS-800.b - 2hrs Pediatric Advanced Life Support (PALS) - 16hrs Trauma Nursing Core Course (TNCC) - 16hrs Other (please specify) H ig h Me d ium Lo w N/A 4 1 3 2 3 4 2 1 5 3 3 3 0 0 1 1 0 1 1 1 3 4 0 3 0 1 1 0 2 4 0 0 2 1 3 4 2 2 3 2 2 2 2 1 1 2 1 1 1 1 1 0 0 1 1 2 1 1 1 1 1 1 1 2 0 0 0 0 0 0 0 0 0 0 0 1 0 0 1 0 1 1 1 1 1 0 0 0 R e s p o ns e Co unt a ns we re d q ue s tio n s k ip p e d q ue s tio n EAST Sub re g io n H OSPIT ALS Advanced Burn Life Support (ABLS) - 8hrs ABLS NOW (online) - 6hrs Advanced Disaster Life Support (ADLS) - 16hrs Advanced Hazmat Life Support (AHLS) - 16hrs Advanced Trauma Care for Nurses (ATCN) - 16hrs Basic Disaster Life Support (BDLS) -8hrs Disaster Mental Health (DMH) A Critical Response - 16hrs Disaster Triage - 3hrs Emergency Nursing Pediatric Course (ENPC) - 16hrs Evacuation of Facilities in Disasters Systems (eFINDS) - 2hrs Hazmat for the First Receiver - Refresher/Awareness Level - 4hrs Hazmat for the First Receiver - Operations Level - 8hrs Homeland Security Exercise Design,Development and Evaluation Hospital Incident Command System (HICS) - 4hrs IS-100/IS-100.HCb - 2hrs IS-200/IS-200.HCa - 2hrs ICS-300 - 24hrs ICS-400 - 16hrs IS-700.a - 2hrs IS-800.b - 2hrs Pediatric Advanced Life Support (PALS) - 16hrs Trauma Nursing Core Course (TNCC) - 16hrs Other (please specify) Powered by H ig h Me d ium Lo w N/A 1 1 1 1 1 1 0 1 3 3 1 1 0 2 2 2 1 1 2 2 2 3 3 3 3 0 1 5 5 3 3 2 3 3 4 2 3 3 2 2 3 3 2 3 2 2 2 4 4 0 1 2 0 1 1 1 2 2 1 1 3 3 1 1 2 0 0 0 0 1 0 0 0 0 0 0 1 1 0 0 0 0 0 0 0 0 0 0 a ns we re d q ue s tio n s k ip p e d q ue s tio n SOU T H Sub re g io n H OSPIT ALS 5 6 4 4 5 5 5 5 5 5 6 6 5 5 5 5 5 5 5 5 5 5 0 H ig h Me d ium Lo w N/A 0 0 0 0 0 0 0 1 1 0 1 1 1 0 0 0 2 2 0 0 0 0 4 2 5 4 2 3 4 1 2 3 3 1 0 1 2 1 2 2 1 1 2 2 2 4 1 2 4 2 0 2 1 3 0 2 5 4 2 3 1 1 3 3 2 1 0 0 0 0 0 1 2 2 2 0 2 2 0 0 2 2 1 1 2 2 2 2 Advanced Burn Life Support (ABLS) - 8hrs ABLS NOW (online) - 6hrs Advanced Disaster Life Support (ADLS) - 16hrs Advanced Hazmat Life Support (AHLS) - 16hrs Advanced Trauma Care for Nurses (ATCN) - 16hrs Basic Disaster Life Support (BDLS) -8hrs Disaster Mental Health (DMH) A Critical Response - 16hrs Disaster Triage - 3hrs Emergency Nursing Pediatric Course (ENPC) - 16hrs Evacuation of Facilities in Disasters Systems (eFINDS) - 2hrs Hazmat for the First Receiver - Refresher/Awareness Level Hazmat for the First Receiver - Operations Level - 8hrs Homeland Security Exercise Design,Development and Hospital Incident Command System (HICS) - 4hrs IS-100/IS-100.HCb - 2hrs IS-200/IS-200.HCa - 2hrs ICS-300 - 24hrs ICS-400 - 16hrs IS-700.a - 2hrs IS-800.b - 2hrs Pediatric Advanced Life Support (PALS) - 16hrs Trauma Nursing Core Course (TNCC) - 16hrs Other (please specify) W EST Sub re g io n H OSPIT ALS 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 0 Advanced Burn Life Support (ABLS) - 8hrs ABLS NOW (online) - 6hrs Advanced Disaster Life Support (ADLS) - 16hrs Advanced Hazmat Life Support (AHLS) - 16hrs Advanced Trauma Care for Nurses (ATCN) - 16hrs Basic Disaster Life Support (BDLS) -8hrs Disaster Mental Health (DMH) A Critical Response - 16hrs Disaster Triage - 3hrs Emergency Nursing Pediatric Course (ENPC) - 16hrs Evacuation of Facilities in Disasters Systems (eFINDS) Hazmat for the First Receiver - Refresher/Awareness Level Hazmat for the First Receiver - Operations Level - 8hrs Homeland Security Exercise Design,Development and Hospital Incident Command System (HICS) - 4hrs IS-100/IS-100.HCb - 2hrs IS-200/IS-200.HCa - 2hrs ICS-300 - 24hrs ICS-400 - 16hrs IS-700.a - 2hrs IS-800.b - 2hrs Pediatric Advanced Life Support (PALS) - 16hrs Trauma Nursing Core Course (TNCC) - 16hrs Other (please specify) 6 0 6 6 6 6 6 6 6 6 6 6 6 6 6 5 6 6 6 6 6 6 6 5 1 a ns we re d q ue s tio n s k ip p e d q ue s tio n 6 0 R e s p o ns e Co unt R e s p o ns e Co unt H ig h Me d ium Lo w N/A 1 1 0 1 0 1 0 2 2 4 1 3 0 0 1 1 1 1 1 0 1 1 4 3 4 3 4 4 4 2 2 1 4 2 2 4 3 3 2 2 3 4 2 3 0 1 0 1 1 0 1 1 1 0 0 0 3 1 1 1 2 2 1 1 2 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 a ns we re d q ue s tio n s k ip p e d q ue s tio n 6 0 R e s p o ns e Co unt 5 5 4 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 0 5 0 Q4: Please prioritize the following emergency preparedness courses based upon the need for your agency. Ans we r Op tio ns Community Healthcare Planning and Response to Disasters (MGT 409) - 16hrs Crisis Leadership & Decision Making for Elected Officials [Leadership] (MGT 340) - 16hrs Disaster Mental Health Core Competency Training - 8hrs Disaster Preparedness for Hospitals & Healthcare Organizations (MGT-341) - 16hrs Emergency Response to Domestic Biological Events (PER 220) - 16hrs Hospital Command Center Course - 4hrs Hospital Emergency Response Training for Mass Casualty Incidents (PER 902) - 24hrs Coastal Community Resilience (AWR-228) - 8hrs COOP Program Manager (G-548) - 16hrs Medical Management and Response to CBRNE Events (PER 211) - 16hrs Medical Preparedness and Response to Bombing Incidents (PER 233) - 16hrs Natural Disaster Awareness for Leaders (AWR-310) - 4 hrs Pediatric Disaster Response and Emergency Preparedness Course (MGT 431) - 16hrs Radiological/Nuclear Hazards (AWR 140) - 6 hrs Social Media for Natural Disaster Response and Recovery (PER 304) - 8hrs Trauma Care after Resuscitation (TCAR) - 16hrs Other (please specify) • Powered by LHD Command Center Course if such exists H ig h Me d ium Lo w N/A 9 7 3 11 8 7 8 0 9 7 4 19 9 5 15 6 20 14 22 15 17 9 8 5 15 17 15 10 14 18 12 9 9 11 12 3 9 10 8 8 9 10 16 12 12 12 12 12 3 10 5 13 7 17 18 29 8 9 7 3 7 6 3 15 a ns we re d q ue s tio n s k ip p e d q ue s tio n R e s p o ns e Co unt 41 42 42 42 41 43 42 42 41 43 42 44 42 41 42 42 1 45 0 HOSPITAL Priority Emergency Preparedness Courses N OR T H Sub re g io n H OSPIT ALS H ig h Me d ium Lo w N/A 1 0 1 3 1 4 3 0 2 2 0 3 1 0 2 2 1 2 2 0 2 1 1 1 2 2 4 1 3 2 2 2 2 1 2 0 0 1 1 1 1 0 0 1 1 1 1 1 0 2 0 1 1 0 0 3 0 1 1 0 0 1 0 0 Community Healthcare Planning and Response to Disasters Crisis Leadership & Decision Making for Elected Officials Disaster Mental Health Core Competency Training - 8hrs Disaster Preparedness for Hospitals & Healthcare Emergency Response to Domestic Biological Events (PER Hospital Command Center Course - 4hrs Hospital Emergency Response Training for Mass Casualty Coastal Community Resilience (AWR-228) - 8hrs COOP Program Manager (G-548) - 16hrs Medical Management and Response to CBRNE Events Medical Preparedness and Response to Bombing Incidents Natural Disaster Awareness for Leaders (AWR-310) - 4 hrs Pediatric Disaster Response and Emergency Preparedness Radiological/Nuclear Hazards (AWR 140) - 6 hrs Social Media for Natural Disaster Response and Recovery Trauma Care after Resuscitation (TCAR) - 16hrs Other (please specify) R e s p o ns e Co unt EAST Sub re g io n H OSPIT ALS Community Healthcare Planning and Response to Crisis Leadership & Decision Making for Elected Disaster Mental Health Core Competency Training - 8hrs Disaster Preparedness for Hospitals & Healthcare Emergency Response to Domestic Biological Events Hospital Command Center Course - 4hrs Hospital Emergency Response Training for Mass Coastal Community Resilience (AWR-228) - 8hrs COOP Program Manager (G-548) - 16hrs Medical Management and Response to CBRNE Events Medical Preparedness and Response to Bombing Natural Disaster Awareness for Leaders (AWR-310) - 4 Pediatric Disaster Response and Emergency Radiological/Nuclear Hazards (AWR 140) - 6 hrs Social Media for Natural Disaster Response and Trauma Care after Resuscitation (TCAR) - 16hrs Other (please specify) Powered by H ig h Me d ium Lo w N/A 0 0 1 2 1 2 2 0 1 0 1 1 2 0 3 2 4 2 4 4 3 2 1 0 3 4 2 2 2 5 2 2 2 3 1 0 2 2 2 2 2 2 3 3 2 1 1 2 0 1 0 0 0 0 1 4 0 0 0 0 0 0 0 0 a ns we re d q ue s tio n s k ip p e d q ue s tio n H ig h Me d ium Lo w N/A 1 0 0 2 1 1 2 0 1 2 2 2 2 0 1 2 3 2 3 3 3 3 2 1 3 2 2 2 3 5 3 2 2 3 2 1 1 2 2 2 2 2 2 2 1 1 2 2 0 1 1 0 0 0 0 3 0 0 0 0 0 0 0 0 Community Healthcare Planning and Response to Crisis Leadership & Decision Making for Elected Disaster Mental Health Core Competency Training Disaster Preparedness for Hospitals & Healthcare Emergency Response to Domestic Biological Events Hospital Command Center Course - 4hrs Hospital Emergency Response Training for Mass Coastal Community Resilience (AWR-228) - 8hrs COOP Program Manager (G-548) - 16hrs Medical Management and Response to CBRNE Medical Preparedness and Response to Bombing Natural Disaster Awareness for Leaders (AWR-310) Pediatric Disaster Response and Emergency Radiological/Nuclear Hazards (AWR 140) - 6 hrs Social Media for Natural Disaster Response and Trauma Care after Resuscitation (TCAR) - 16hrs Other (please specify) 4 5 5 4 4 6 5 5 5 5 5 5 5 4 5 5 0 a ns we re d q ue s tio n s k ip p e d q ue s tio n SOU T H Sub re g io n H OSPIT ALS W EST Sub re g io n H OSPIT ALS Community Healthcare Planning and Response to Crisis Leadership & Decision Making for Elected Officials Disaster Mental Health Core Competency Training - 8hrs Disaster Preparedness for Hospitals & Healthcare Emergency Response to Domestic Biological Events (PER Hospital Command Center Course - 4hrs Hospital Emergency Response Training for Mass Casualty Coastal Community Resilience (AWR-228) - 8hrs COOP Program Manager (G-548) - 16hrs Medical Management and Response to CBRNE Events Medical Preparedness and Response to Bombing Natural Disaster Awareness for Leaders (AWR-310) - 4 hrs Pediatric Disaster Response and Emergency Radiological/Nuclear Hazards (AWR 140) - 6 hrs Social Media for Natural Disaster Response and Recovery Trauma Care after Resuscitation (TCAR) - 16hrs Other (please specify) 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 0 6 0 6 6 6 6 5 6 6 6 6 6 6 6 6 6 6 6 0 a ns we re d q ue s tio n s k ip p e d q ue s tio n 6 0 R e s p o ns e Co unt R e s p o ns e Co unt H ig h Me d ium Lo w N/A 1 0 0 1 1 0 1 0 1 0 0 1 0 0 0 0 4 3 5 4 3 3 3 2 2 3 2 2 3 2 2 2 0 2 0 0 1 2 1 1 2 2 3 2 2 3 3 3 0 0 0 0 0 0 0 2 0 0 0 0 0 0 0 0 a ns we re d q ue s tio n s k ip p e d q ue s tio n 6 0 R e s p o ns e Co unt 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 0 5 0 Q5: Support for Train-the-Trainer initiatives? CN Y H EPC Ans we r Disaster Triage Instructor - 4hrs Hazmat for First Receivers Instructor - 8hrs Hazmat for First Receivers Trainer Course (UB) - 32 Disaster Mental Health - A Critical Response Instructor eFINDS Instructor - 3hrs Hospital Command Center Instructor - 4hrs G 402 (ICS overview for leadership) Instructor - 2hrs Ye s No R e s p o ns e Co unt 21 14 13 15 18 14 18 20 26 27 26 21 25 22 41 40 40 41 39 39 40 a ns we re d q ue s tio n s k ip p e d q ue s tio n 41 4 CN Y H OSPIT AL AN SW ER S Disaster Triage Instructor - 4hrs Hazmat for First Receivers Instructor - 8hrs Hazmat for First Receivers Trainer Course (UB) - 32 Disaster Mental Health - A Critical Response Instructor eFINDS Instructor - 3hrs Hospital Command Center Instructor - 4hrs G 402 (ICS overview for leadership) Instructor - 2hrs Ye s No R e s p o ns e Co unt 17 13 13 12 17 14 12 5 9 9 10 5 8 10 22 22 22 22 22 22 22 a ns we re d q ue s tio n s k ip p e d q ue s tio n Powered by 22 1 Q6. What non-traditional training formats will best serve your facility for the listed courses. Webinar = live online Independent Study = an archived webinar OR a pre-taped self-paced online course Ans we r Op tio ns Active Shooter Awareness - 2hrs Burn Care Program for Community Hospitals (Kessler Burn Center) - 4hrs Disaster Triage - 2hrs eFINDS - 2hrs Hazmat for First Receivers Awareness - 4hrs Hazmat for First Receivers Operations Refresher - 4hrs IS-100.b - 2hrs IS-200.HCa -2hrs IS-700.a -2hrs IS-800.b - 2hrs G-402 ICS Overview for Executives and Senior Officials -2hrs W e b ina r Ind e p e nd e nt Stud y N/A R e s p o ns e Co unt 32 16 25 27 22 19 17 17 16 16 31 25 12 23 14 13 14 26 26 27 26 19 2 19 5 7 14 16 4 5 4 4 2 43 42 42 41 41 41 40 40 40 39 40 a ns we re d q ue s tio n s k ip p e d q ue s tio n Powered by 44 1 Q7: What is the best time to schedule webinar based courses? Ans we r Op tio ns Morning (9am) Lunch (12pm) Afternoon (2pm) Other (please specify) R e s p o ns e Pe rc e nt R e s p o ns e Co unt 56.8% 20.5% 47.7% 25 9 21 3 a ns we re d q ue s tio n s k ip p e d q ue s tio n 44 1 What is the best time to schedule webinar based courses? 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Morning (9am) Powered by Lunch (12pm) Afternoon (2pm) Q9: Would you be willing and able to host NYSDOH and/or RTC sponsored training at your facility? Would you be willing and able to host NYSDOH and/or RTC sponsored training at your facility? Typically we need rooms ranging in capacity of 30 (minimum) to 100 (maximum). Please select all that apply YES - we have room(s) to accommodate 30-40 YES - we have room(s) to accommodate 50-70 YES - we have room(s) to accommodate 80-100 YES - we have room(s) to accommodate 100+ NO - room space is not available for trainings R e s p o ns e Co unt A ns we r Op tio ns YES - we have room(s) to accommodate 30-40 YES - we have room(s) to accommodate 50-70 YES - we have room(s) to accommodate 80-100 YES - we have room(s) to accommodate 100+ NO - room space is not available for trainings If YES to any of the above, please provide a Point of Contact Powered by a ns we re d q ue s tio n s k ip p e d q ue s tio n 17 5 3 3 15 24 43 2 Open Ended Questions In wha t o the r wa y s c a n the R e g io na l T ra ining Ce nte r b e tte r s e rv e y o ur e d uc a tio na l a nd tra ining ne e d s ? Q8 Ple a s e p ro v id e o the r p rio rity e me rg e nc y p re p a re d ne s s tra ining s ug g e s tio ns b e lo w. R e s p o ns e Co unt Ans we r Op tio ns 9 a ns we re d q ue s tio n s k ip p e d q ue s tio n 9 36 • In person ICS-300 • Bio terrorism: Mass Prophylazis Preparedness & Planning • Closed POD recruitment and coordination Tactical communications for local health departments and partners Coordination of special medical needs shelters among local health departments, American Red Cross, emergency managers, and healthcare providers • Independant study will not work for us for any course. • . • Role specific training for Incident Command roles. Operations, Logistics, Planning, Admin/Finance, PIO, Safety Officer, Liasion • none at this time • Oswego Co EMO can assist with ICS 100,200 ,700 800 classroom training if needed. • Patient Surge events or Decompression training in preparation of an alert. Powered by R e s p o ns e Co unt Ans we r Op tio ns 9 a ns we re d q ue s tio n s k ip p e d q ue s tio n 9 36 • What about training on working with Hospital labsparticularly when LHD dealing with outbreak--how hospitals and LHDs can better improve coordinated outbreak response • Compile & send out electronic newsletter to keep us informed of various initiatives & regional training that is taking place • Offer more hands on training. Less death by powerpoint. • Offer more opportunities for high priority training • . • Provide training materials for hosted trainings. • n/a at this time • FYI: unsure of definition of quest. 5. Able to support space. Have staff who are trainers for TNCC, ENPC and DMH. • The training needs to be as flexible as possible, its not always easy to gather 6 people from the mid -top level and send them half way down the state for a 2-4 hour seminar. Questions/Comments/Discussion? Finger Lakes Regional Training Center Anne D’Angelo (Program Director) - anne_dangelo@urmc.rochester.edu Eileen Spezio (Administrative Assistant) - eileen_spezio@urmc.rochester.edu Kathee Tyo (Lead Instructor) - kathee_tyo@urmc.rochester.edu 585-758-7640 Mondays, Tuesdays, Thursdays wrhepc.urmc.edu please subscribe to the FLRTC-HPP listserv send an email to: listserv@lists.rochester.edu In the email BODY write: Subscribe FLRTC-HPP firstname lastname Note: subject line can be blank substitute firstname lastname with your first and last name Powered by