IT Governance Model for Wood Media By - Your Consultancy Why is there a need of IT Governance? IT governance can build a structure, processes, and decision making guidelines to ensure alignment of IT and corporate strategy. ensure optimum use of IT to minimize risk and cost but maximize value of organization. integrate different departments such as the Board of Directors with regulatory authorities. Types of IT Governance Decisions Made Principles of IT, dictating the role of IT in the organization. Architecture decisions based on directions and availability of technical choices Infrastructure decisions based on shared IT resources and their delivery. Decisions on business applications and their requirements. Decisions based on prioritizing of IT investment. Governance Operating Model Objectives of IT Governance for Wood Media Organization of operational, financial, risk management, and reporting processes to implement PULP project successfully Bridge the gap between governance framework and operational realities Seamless operation and integration of IS across multiple countries like Spain, Portugal, Benelux, France, UK, Italy and Poland Standardizing the process across various countries and functions and making teams accountable Create a feedback loop to sustain governance and respond to operational, regulatory and competitive needs across geographies Developing an IT Governance Model The important things to consider Governance Model for Wood Media - Operational Model Why select Operational Model? Wood Media is decentralized based on Geographies so Operation model will be used by Board and Management to translate the elements of the governance framework and policies into practices, procedures and job responsibilities across the countries There is a felt need to meet and document compliance to externally imposed business practices, especially since there are no inherent documentation practices. Operating model will standardized processes across geographies There is an increasing desire to deliver more value to the business from the IT operations and investments There is an increasing desire to improve the value, agility, and innovative capabilities of the organization across teams and countries. To synergize the operations of Core Systems and IS system deploys across multiple geographies Operational IT Governance Framework IT Governance - Functions Creation of Responsible Accountable Consulted Informed (RACI) matrices Measure governance effectiveness Specify operational metrics to get better control on business processes Create policy libraries for documentation of regulations, guidelines and controls Offer compliance specifications to streamline decision making processes IT Governance Tasks Plan Capture governance requirements from management team as well as remotely located teams Determine financial and organizational responsibility based on business and geography requirements. This should be based on the input from all the teams Determine which processes to be brought under governance Determine the measures and targets of effectiveness Implement Specify measures, decisions and policies for processes under governance Roll out the governance solution in stages Monitor and measure Cont... IT Governance Tasks Determine effectiveness of the governance solution and make requisite adjustments Manage Get organization to execute the solution and get starting experience on it Assess Collect effective measures Determine if the deployed solution is meeting its requirements Analyze shortfalls IT Governance Lifecycle Risks and Their Mitigation The biggest risk of instituting a new governance model is the Wood Media's inability to accept the change across all geography. This may occurs as the organization is not trained for the new governance system, or the system is not rolled out systematically. Language preferences could be another risk. Since Wood Media is working in 34 countries in decentralized way, the workforce in many countries may not be proficient in English. Process standardizing across 34 countries and 84 warehouses may strangulate innovation. People will focus more on learning the new technology and be dependent on it to get work done. Individuals managers and supervisors or even warehouses may not be able to apply creative techniques to get work done. Risks and Their Mitigation • Proper language and technology training would definitely help mitigating the fear among people • Two ways effective communication between the management and the employees in all countries will boost confidence of people to adopt new technology • Geography-wise rollout of the governance plan can reduce the risk significantly. 34 countries can be divided into 4 regions based on cultural similarities and the plan can be rolled out into four phases. Wood Media Management and IT outsourcing vendor will get breathing time to implement shortcomings in existing plans. • Wood Media can choose 4 IT vendors to implement IT governance plan, one vendor for each region. Thank you