Improving Your Odds - UMA Motorcoach Expo

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Risk Management
Improving Your Odds
“Implementing a Continuous Safety Improvement Program”
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Safety Program
Hiring
Orientation
Training
CRASH
INJURY
Claims
Management
Monitoring &
Disciplinary
Actions
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Internal & External Factors
Who and What Affects Your Safety Program?
States
Load Planners
Dispatchers
Legal
Environment
Drivers
Equipment
Insurance
OSHA
Shippers
FMCSA
Motorists
Freight
Families
Consignees
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Continuous Safety
Improvement Program
Reactive
Vs.
Pro-active
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Three Basic Safety Principles
• A Continuous Safety Improvement Program
consists of three basic safety principles
Identifying/Reducing Hazards
Limiting Exposure
Modifying Safety Behavior
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Focused approach
“How do we affect or engage the driver/employee in
safety every day?”
“How do we modify our driver’s/employee’s safety
behavior and help him make better safety decisions?”
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Reducing Hazards
The first step to any safety
program is to identify hazards
and mitigate the risk.
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Reducing Hazards
• Why is this step so important?
– It limits guess work
– It targets your company’s specific hazards
– It allows you to be pro-active
• Continuous assessments, why?
– Changing industry
– Changing company needs
– Changing internal and external environments
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Reducing Hazards
• Identifying Hazards – How?
– Job hazard analysis
– Operational hazard analysis
– Facility hazard analysis
– Equipment hazard analysis
– Claim analysis
– Roadside performance analysis
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Hazards Discovered
Mitigating Risk/Action Plans
Follow Up/Monitoring
Re-assessment
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Limiting Exposures
• There a number of areas in a company that
can increase exposure.
– Auto liability
• Poor hiring practices
• Failing to properly train
• Non-compliance
– Compliance does not absolve you from negligence
• Poor maintenance, taking shortcuts due to limited
time
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Limiting Exposures
– Worker’s compensation
• Failing to indentify working hazards
• Failing to properly train and provide protective
equipment
• Failing to implement appropriate roles,
responsibilities and accountabilities
• No functional capacity/physical abilities testing to
establish physical work standards
• Not implementing a good Return-to-work program
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Limiting Exposures
– General Liability
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Third party vendors on your property
Processes that may present exposures to other parties
Visitor controls
Shared properties
Contracts may present exposures
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Modifying Safety Behavior
Helping your driver/employee make good safety decisions
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•
•
•
•
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Safety Culture
Safety Training
Safety Policy
Safety Procedures
Use of Technology
Continuous Improvement/observations
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Safety Culture
What is a Safety Culture?
"The product of individual and group values, attitudes,
perceptions, competencies, and patterns of behavior that
determine the commitment to, and the style and proficiency
of, an organization’s health and safety management"
U.K. Health and Safety Commission
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Safety Culture
What can you do to positively affect your safety
culture?
•Upper management support,
•Promote safety campaigns,
•Implement a safety identity,
•Improve communication (keep everyone informed),
•Awards and recognition program
•Consistent enforcement of policy and procedures
•Safety accountability at all levels
Improve Your Odds
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FMCSA’s Safety Management Cycle
A tool to help improve
your safety processes
Source: http://csa.fmcsa.dot.gov/About/SMC_Overview.aspx
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FMCSA’s Safety Management Cycle
• Six safety Management Processes (SMP’s)
1.
2.
3.
4.
5.
6.
Policies and Procedures
Roles and Responsibilities
Qualifications and Hiring
Training and Communication
Monitoring and Tracking
Meaningful Action
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Why is the Safety Management Cycle Important?
• It is FMCSA’s improvement process to help motor carriers
improve safety by identifying and correcting safety
performance and compliance issues
• Step-by-step process to get at “why” the safety performance
issue is occurring
• Safety investigators and FMCSA divisional offices are requiring
the use of it when addressing corrective action to violations
• FMCSA provides guides of the Safety Management Cycles by
BASIC to help improve safety – see the following link:
http://csa.fmcsa.dot.gov/About/SMC_Overview.aspx
Source: http://csa.fmcsa.dot.gov/About/SMC_Overview.aspx
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Continuous Improvement
As part of a safety improvement process you
should constantly assess, identify and evaluate
your company and make ongoing safety
improvements.
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Continuous Safety Improvement
Three safety principles to improve your program
Reducing Hazards
Limiting Exposure
Modifying Safety Behavior
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Why Develop a Continuous Safety
Improvement Program?
Pro- Active Approach
Keep your money on the
bottom line.
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Improving Your Odds
Questions?
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