Risk Management Improving Your Odds “Implementing a Continuous Safety Improvement Program” 1 Safety Program Hiring Orientation Training CRASH INJURY Claims Management Monitoring & Disciplinary Actions 2 Internal & External Factors Who and What Affects Your Safety Program? States Load Planners Dispatchers Legal Environment Drivers Equipment Insurance OSHA Shippers FMCSA Motorists Freight Families Consignees Improve Your Odds 3 Continuous Safety Improvement Program Reactive Vs. Pro-active Improve Your Odds 4 Three Basic Safety Principles • A Continuous Safety Improvement Program consists of three basic safety principles Identifying/Reducing Hazards Limiting Exposure Modifying Safety Behavior Improve Your Odds 5 Focused approach “How do we affect or engage the driver/employee in safety every day?” “How do we modify our driver’s/employee’s safety behavior and help him make better safety decisions?” Improve Your Odds 6 Reducing Hazards The first step to any safety program is to identify hazards and mitigate the risk. Improve Your Odds 7 Reducing Hazards • Why is this step so important? – It limits guess work – It targets your company’s specific hazards – It allows you to be pro-active • Continuous assessments, why? – Changing industry – Changing company needs – Changing internal and external environments Improve Your Odds 8 Reducing Hazards • Identifying Hazards – How? – Job hazard analysis – Operational hazard analysis – Facility hazard analysis – Equipment hazard analysis – Claim analysis – Roadside performance analysis Improve Your Odds 9 Hazards Discovered Mitigating Risk/Action Plans Follow Up/Monitoring Re-assessment Improve Your Odds 10 Limiting Exposures • There a number of areas in a company that can increase exposure. – Auto liability • Poor hiring practices • Failing to properly train • Non-compliance – Compliance does not absolve you from negligence • Poor maintenance, taking shortcuts due to limited time Improve Your Odds 11 Limiting Exposures – Worker’s compensation • Failing to indentify working hazards • Failing to properly train and provide protective equipment • Failing to implement appropriate roles, responsibilities and accountabilities • No functional capacity/physical abilities testing to establish physical work standards • Not implementing a good Return-to-work program Improve Your Odds 12 Limiting Exposures – General Liability • • • • • Third party vendors on your property Processes that may present exposures to other parties Visitor controls Shared properties Contracts may present exposures Improve Your Odds 13 Modifying Safety Behavior Helping your driver/employee make good safety decisions • • • • • • Safety Culture Safety Training Safety Policy Safety Procedures Use of Technology Continuous Improvement/observations Improve Your Odds 14 Safety Culture What is a Safety Culture? "The product of individual and group values, attitudes, perceptions, competencies, and patterns of behavior that determine the commitment to, and the style and proficiency of, an organization’s health and safety management" U.K. Health and Safety Commission Improve Your Odds 15 Safety Culture What can you do to positively affect your safety culture? •Upper management support, •Promote safety campaigns, •Implement a safety identity, •Improve communication (keep everyone informed), •Awards and recognition program •Consistent enforcement of policy and procedures •Safety accountability at all levels Improve Your Odds 16 FMCSA’s Safety Management Cycle A tool to help improve your safety processes Source: http://csa.fmcsa.dot.gov/About/SMC_Overview.aspx 17 FMCSA’s Safety Management Cycle • Six safety Management Processes (SMP’s) 1. 2. 3. 4. 5. 6. Policies and Procedures Roles and Responsibilities Qualifications and Hiring Training and Communication Monitoring and Tracking Meaningful Action 18 Why is the Safety Management Cycle Important? • It is FMCSA’s improvement process to help motor carriers improve safety by identifying and correcting safety performance and compliance issues • Step-by-step process to get at “why” the safety performance issue is occurring • Safety investigators and FMCSA divisional offices are requiring the use of it when addressing corrective action to violations • FMCSA provides guides of the Safety Management Cycles by BASIC to help improve safety – see the following link: http://csa.fmcsa.dot.gov/About/SMC_Overview.aspx Source: http://csa.fmcsa.dot.gov/About/SMC_Overview.aspx 19 Continuous Improvement As part of a safety improvement process you should constantly assess, identify and evaluate your company and make ongoing safety improvements. Improve Your Odds 20 Continuous Safety Improvement Three safety principles to improve your program Reducing Hazards Limiting Exposure Modifying Safety Behavior Improve Your Odds 21 Why Develop a Continuous Safety Improvement Program? Pro- Active Approach Keep your money on the bottom line. Improve Your Odds 22 Improving Your Odds Questions? 23