Service Expertise Integrity Windy City Summit CTP Review Chapters 10 Presented by: The Northern Trust Company Dan Carey © 2012 Northern Trust Corporation Chapter 10 Payment Systems, Collections and Disbursements Dan Carey 2 Windy City Summit CTP Review Service Expertise Integrity Overview of Payment Methods Payment Systems Payment Instrument/Method +Clearing Channel Settlement Mechanism that transfers money Payment System Cash- coin and currency Paper- checks, drafts Electronic- Business Electronic Payment Systems- wire, ACH Consumer Electronic Payment Systems- ACH or giros Payment 3 Card- debit and credit cards, smart cards Windy City Summit CTP Review Service Expertise Integrity Payment Systems Key Participants in the Payments Clearing Process Paying Bank- payor’s bank Receiving Bank- payee’s bank Correspondent Bank- “partner” bank Central Bank or Monetary/Banking Authority- runs clearing system Banking Clearinghouse- groups of banks agreeing to exchange paymens Third-Party Clearing Entity- third-party that handles clearing, but not settlement, process (CHIPS and credit card networks) 4 Windy City Summit CTP Review Service Expertise Integrity Overview of Payment Systems Settlement Settlement occurs when depository bank account is credited and drawee bank account is debited Payee’s and payor’s account credited and debited Provisional credit: credit may be reversed Real- time settlement: transaction processed when initiated; settlement may be transaction by transaction (gross), intraday, or net Settlement is final when payment unconditional and irrevocablereturns not accepted Settlement Methods Exchange of value between banks Corresponding Reserve 5 bank accounts accounts at banking authority (Fed accounts) Windy City Summit CTP Review Service Expertise Integrity Common Payment Practices and Issues Society for Worldwide Interbank Financial Telecommunication (SWIFT) Interbank network that allows banks to send electronic payment-related information in standard formats Cash Payments Security and integrity issues and costly Paper-Based International Payments Slow, complicated and expensive Industry-Based Net Settlement Systems Airlines, oil and gas, telecommunications and securities Electronic Payment Security Encryption, Authentication, Security Tokens 6 Windy City Summit CTP Review Service Expertise Integrity Global Banking Systems and Practices Identification of Bank Accounts Bank Identification Code (BIC): international standard for identifying banks International Bank Account Number (IBAN): international standard for identifying bank accounts European 7 Payment Systems Economic and Monetary Union (EMU): to integrate the economies of all them members European Central Bank (ECB): sets policy for EU members that have accepted the euro as their currency (in “euro zone”) Advantages of euro include elimination of exchange rate risk, lower transaction costs, consolidation of banks and simplification of treasury management techniques Windy City Summit CTP Review Service Expertise Integrity Global Banking Systems and Practices Settlement Mechanisms TARGET2 Correspondent Internal Euro Banking Networks and Local Clearing Channels Bankers Association (EBA) Single Euro Payments Area (SEPA) Straight-thru electronic payment system that allows cashless transactions be made in euro zone using only one bank and one set of instructions 8 Windy City Summit CTP Review Service Expertise Integrity Global Banking Systems and Practices Bank of Canada is the central bank 5 major banks and 60 other smaller financial institutions Automated The Clearing Settlement System (ACSS) Large Value Transfer System (LVTS) Banco de Mexico (Banxico) is central bank Two major clearing/settlement channels 9 Sistema de Pagos Electronicos Interbancarios (SPEI) Sistema de Camara (SICAM) Windy City Summit CTP Review Service Expertise Integrity Global Banking Systems and Practices Anti-money laundering (AML):legal constraints requiring financial institutions to prevent or report suspected money laundering activities Financial Action Task Force (FAFT): set policies aimed at combating money laundering and terrorist funding (travel rule) Office of Foreign Assets and Control (OFAC): U.S. office that administers and enforces economic and trade sanctions (provides list of specially designated individuals) Continuous Linked Settlement (CLS): a simultaneous exchange of both sides of financial transactions eliminating settlement risk Straight-Thru Processing (STP): allows for information that is electronically entered in the settlement process to be processed without manual intervention. International Organization for Standardization (ISO) 20222 Global Standards: global messaging standard related to SEPA and is the next generation of SWIFT messaging 10 Windy City Summit CTP Review Service Expertise Integrity Paper-based Payments Check/IRD Clearing Process Deposit of check at Bank of First Deposit (Payee Bank) Bank encodes amount then runs checks on a reader/sorter which captures images (IRD) and processes physical checks based on MICR line information Checks/Images are sorted based on clearing channel, cash letters /image files are prepared and sent to the clearing system for presentment to the paying bank 11 Windy City Summit CTP Review Service Expertise Integrity Check Clearing Process Check 21: Created Image Replacement Document (IRD) allowing banks to exchange images rather than paper documents Allowed for the introduction of Remote Deposit Capture (RDC) Return deadlines Clearing Channels On-Us vs Transit Check Clearing Endpoints: location of the paying bank Deposit Deadlines and Timing Ledger cut-off: time a check must be received in order for it to be posted for ledger (provisional) credit that day Deposit deadline: time it must be received to qualify for availability stated in availability schedule 12 Windy City Summit CTP Review Service Expertise Integrity Check Settlement and Funds Availability Availability Schedules States, by endpoint, when the bank grants available credit for collected items (generally 0-2 days) Balances and Float Ledger Balances: reflect all entries, available or not Available Balances: funds available for withdrawal Collected Balances: Average ledger – deposit float used to determine earnings credit Other Factors Influencing Availability Pre-encoding/RDC/Image Capture Reject Items As-of Adjustments 13 Windy City Summit CTP Review Service Expertise Integrity Other Paper-Based Instruments Payable Thru Drafts (PTD) Pre-Authorized Draft Remotely Created Check (RCC) Money Order Traveler’s Check Sight and Time Draft Cashier’s Check/Certified Check State Warrants 14 Windy City Summit CTP Review Service Expertise Integrity U.S. Payment Systems and Instruments Check Conversion: converts MICR line into electronic debit transaction Point-of-Purchase (POP) Check Conversion: information captured and check returned to customer at time of purchase Accounts Receivable Conversion (ARC): Lockbox checks converted, with prior authorization Back Office Conversion (BOC): conversion after sale if stated on the receipt Ineligible for Check Conversion Greater than $25,000 If Aux on-us field (business checks) Third-party checks, credit card checks, money orders, traveler’s checks, cashiers checks 15 Windy City Summit CTP Review Service Expertise Integrity Electronic Funds Transfers (EFT) The Automated Clearing House (ACH) Clearinghouse for high-volume, low-dollar electronic transactions NACHA establishes and administers rules and standards, UCC Article 4A covers credit transactions and Reg E governs consumer debit entries Parties involved in ACH entries include: the originator, receiver, originating depository financial institution (ODFI) and the receiving depository financial institution (RDFI) and the operator (Fed or EPN) ACH credits: instruct the ODFI to move funds from the originators account to the receiver’s account with the RDFI (e.g. direct deposit of payroll, benefit payments, tax and vendor payments) ACH debits: instruct the ODFI to take funds from the receivers account at the RDFI and deposit them into the originator’s account at the ODFI (e.g. mortgage payments, insurance premiums, check conversions) 16 Windy City Summit CTP Review Service Expertise Integrity U.S. Payment Systems and Instruments ACH Transaction Processing Batch, store and forward system Transactions are value dated (settlement dates) Simultaneous settlement between originator and reciever Memo posting common Risk associated with the ODFI’s obligation to settle credits once credit file is released, regardless of originator’s account status Returns allowed (unauthorized vs. authorized) Same-day Standard settlement of on-us and possibly other entries ACH formats (by SEC code) including addenda record formats Prenotes optional but recommended Authorization 17 required for certain transactions (usually consumer) Windy City Summit CTP Review Service Expertise Integrity U.S. Payment Systems and Instruments Payment Format Payment Type Definition Examples Addenda included? Consumer Consumers authorize a company/bank to credit/debit for recurring payments in fixed amounts Credit: direct deposit of payroll, tax refunds Debit: membership dues, utility payments No Corporate CCD, Credit or CCD+ Debit/CCD Plus Addendum Corporate Concentration or Vendor payments; disbursement of funds CCD+ for tax between companies payments Corporate Trade CTX Exchange Corporate For payments with a lot of invoice detail List bill payment Represented Check Entry RCK Consumer Used to collect for checks returned NSF or uncollected Must be under $2,500 and with permission International ACH Transaction IAT Business/ Consumer Debit/credit entry that U.S. Company paying is part of an int’l payroll to employee transaction living abroad Prearranged Payment and Deposit 18 SEC Code PPD Windy City Summit CTP Review Service CCD: No CCD+: Yes, one Yes, up to 9,999 records No Yesmandatory Expertise Integrity U.S. Payment Systems and Instruments Payment Format SEC Code Payment Type Check conversion formats ARC, BOC, POP Consumer CustomerInitiated Entry CIE TelephoneInitiated Entry Examples Addenda included? Conversion of paper check entries to electronic payments MICR line extracted at grocery storecheck returned to consumer No Consumer Pre-authorized payments initiated via telephone bill paying services Telephone investments, redemptions No TEL Consumer Payments initiated via phone, approved over the phone vs. pre-authorized Ticket sales No InternetInitiated Entry WEB Consumer Single or recurring entries On-line purchase initiated via Internet, that are not. pre-authorized, and provide debit authorization No Destroyed Check Entry XCK Consumer Used to settle checks lost or destroyed due to catastrophe No 19 Windy City Summit CTP Review Definition Check destroyed in flood, fire… Service Expertise Integrity U.S. Payment Systems and Instruments IATs: any transaction that is sent to, or received from, a foreign source and includes domestic transactions funded internationally Must include mandatory addenda records to comply with OFAC Fed Global ACH Payments: Credit payments 35 countries, debits to Canada Account Fixed to account or Account to Receiver to variable: U.S. dollar to destination currency Fixed to fixed: U.S. dollar to U.S. dollar or foreign currency to foreign currencies 20 Windy City Summit CTP Review Service Expertise Integrity U.S. Payment Systems and Instruments Fedwire transfers settle individually and continuously –gross settlement Fedwire Large dollar and/or urgent transactions Federal Funds Reserve guarantees finality of payment and information transferred together Expanded Fedwire format aligns with CHIPS, SWIFT and combats money laundering 21 Relatively expensive Regulated by Federal Reserve Regulation J and UCC4A Windy City Summit CTP Review Service Expertise Integrity U.S. Payment Systems and Instruments Fedwire Types Repetitive transfers (pre-defined debit and credit parties) Semi-Repetitive Non-Repetitive Drawdown Standing 22 transfers (adds description) transfers (free-form) (Used for concentration) (Used for concentration) Windy City Summit CTP Review Service Expertise Integrity U.S. Payment Systems and Instruments Clearing House Interbank Payments System (CHIPS) Operated by The Clearing House Association For international transactions, letter of credit and documentary collections payments and third-party transfer Clears over 95% of international payments made in U.S. dollars Specific CHIPS format accommodates extensive information Real-time intraday net settlement system Settles in U.S. dollars via Fedwire Alternative Payment Instruments Money transfer via Check cashing store On-line Paypal 23 Windy City Summit CTP Review Service Expertise Integrity U.S. Payment Systems and Instruments Credit Cards Two primary bank-issued cards are VISA and MasterCard (AMEX main non-bank card) Three main steps in the credit card transaction: authorization, clearing and settlement Merchant charged fees from issuing bank (IRF fees) and network either during settlement process or separately which are set by the network Fees tied to the swiping of a card at POS are cheaper than internet or phoned in (MOTO) transactions 24 Windy City Summit CTP Review Service Expertise Integrity U.S. Payment Systems and Instruments Debit cards - direct access to cardholder account Signature or PIN based Purchasing cards Travel cards Ghost Card Departmental (Un-named) cards Single-Use cards Stored Value cards (SVC) Smart cards 25 Windy City Summit CTP Review Service Expertise Integrity U.S. Payment Systems and Instruments Collection Float Components Mail Float Processing Float Availability Float Measurement Float is measured in dollar-days Float is a function of the transaction’s dollar amount and the number of days delay 26 Windy City Summit CTP Review Service Expertise Integrity U.S. Payment Systems and Instruments Company Processing Center Primary advantages: control of operation, cost savings Primary disadvantage: increased float Lockbox Advantages: reduced float, scalability, efficient processing Disadvantage: loss of control Wholesale • Small volume, large dollar corporate to corporate payments with non-standard remittance data Retail • Large volume, small-dollar consumer-to-corporate payments with standard return document (ICR,OCR,MICR) Hybrid 27 Windy City Summit CTP Review Service Expertise Integrity U.S. Payment Systems and Instruments Cost Benefit Analysis: Reduced Float vs. Incremental Costs Net Benefit Calculation: Reduction in Float Opportunity Cost + Reduction in Internal Processing Cost - Lockbox Processing Costs Float Opportunity Cost is a function of the dollar amount of collected items total collection time for the items company’s current investment or borrowing rate 28 Windy City Summit CTP Review Service Expertise Integrity U.S. Payment Systems and Instruments Electronic Payment Methods – Three Benefits: Predictability Direct Ease of settlement improves cash forecasting payments to any account or financial institution of transmitting customer remittance information Check 21 Enhances collection efficiency Conversion of checks to ACH debits – POS, ARC Web based – integrated billing and payment EBPP (Electronic Bill Presentment and Payment) - Consumer EIPP (Electronic Invoice Presentment and Payment) Corporate 29 Windy City Summit CTP Review Service Expertise Integrity Disbursements Goals Disburse funds to payees in timely and accurate manner Communicate information to cash manager for cash forecasting and position management Disbursement Products Controlled disbursement – same-day notification of check clearings Programs impacting controlled disbursements Payor Bank Services – electronic notification High Dollar Group Sort – second presentment to banks with more than $ 10 million in daily presentments Same Day Presentment – by 8:00 am 30 Windy City Summit CTP Review Service Expertise Integrity Disbursement Products Payable Through Drafts (PTD) Drawn Used against payor, not bank by insurance companies Positive Pay Payee match Reverse positive pay Multiple Drawee Check/Payable-If-Desired (PID) Imprest or Petty Cash Account Account reconciliation services Full or partial reconciliation Stop payments and high-order prefix Image-based Services 31 Windy City Summit CTP Review Service Expertise Integrity Electronic Disbursement Methods Direct Deposit Purchasing/Procurement Cards (P/Cards) Issued to designated employees Authorized Cost for pre-specified types of purchases savings: Reduce check volumes Negotiated terms with major suppliers Rebates from card providers Electronic Benefit Transfers and Payroll Cards Tax Payments (TXP) Format 32 Windy City Summit CTP Review Service Expertise Integrity Questions for Chapter 10 1. 2. What is the Automated Clearing House(ACH) system? Discuss the obligations of the originating depository financial institution and the receiving depository financial institution regarding ACH settlement and returns. 3. What is same-day ACH? 4. What are prenotes and why are they used? 5. What is the Fedwire? What Federal Reserve regulation governs Fedwire transfers? How does Fedwire clear and settle funds transfers? 6. What are the three steps(and substeps) in the credit card transaction process? 7. How long do consumers have to dispute a credit card transaction and what can a merchant do to respond to this chargeback? 8. What is a lockbox processing system? What is the primary advantage of an lockbox? What is the major advantage of a traditional check/mail-based lockbox system over a company processing center? 9. Define dollar-days. How are dollar-days relevant when deciding whether to switch from in-house processing to the use of a lockbox system? 10. What is the Society for Worldwide Interbank Financial Telecommunication (SWIFT) and what does it do? 33 Windy City Summit CTP Review Service Expertise Integrity