The Protection of Personal Information Act 2013 Personal Information is your business 25.09.14 KOMESHNI PATRICK TECHNOLOGY LAWYER/DIRECTOR/ENDCODE.ORG Contents Definitions Aims Exemptions Key Role Players for POPI 8 Conditions of POPI POPI and Consent POPI and Notification Giving PI Away POPI for Business PI & Cybercrime What is Personal Information (PI)? Section 1 Identifiable, living, natural person or identifiable, existing juristic person Race, sex, gender, name, sexual orientation, age, mental health Medical, financial, criminal or employment history E-mail address, physical address, telephone number, location information, online identifier Biometric information Personal opinions, views or preferences Private correspondence Opinions of another individual about the person name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person What is Special Personal Information? Section 1 The religious or philosophical beliefs race or ethnic origin trade union membership political persuasion health or sex life or biometric information of the person The criminal behaviour of the person to the extent that such information relates to— The alleged commission by the person of any offence Any proceedings in respect of any offence allegedly committed by the person or the disposal of such proceedings What is Processing? Sections 1 and 4 of POPI Processing means any activity whether by automatic means or not, concerning personal information, including The collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation or use; Dissemination by means of transmission, distribution or making available in any other form; or Merging, linking, as well as restriction, degradation, erasure or destruction of information; Processing must be for a defined and legitimate purpose that is clear to the DS from whom you are collecting the PI The Protection of Personal Information 4 of 2013 (POPI) Aims: Protection of PI processed by private and public bodies Minimum requirements for processing of PI Establishment of Information Regulator Codes of Conduct Rights protection against SPAM and automated decision-making Regulate cross-border flow Exemptions from POPI Personal & Household • Personal address book • Personal Computer De-identified & cannot be re-identified Public Bodies involved in national security • Prevention and detection of unlawful activities • Terrorism, money laundering, offenses Judicial Function of a Court • Section 166 of the Constitution Terrorism Journalistic, literary, artistic • Anonymous Surveys • Course Evaluation • Terrorist & Related Activities Act 33 of 2004 • Freedom of Expression (S16 Constitution) • Codes of Ethics govern PI infringements Key Role Players for POPI Data Subject Responsible Party Operator Competent Person Information Regulator • The person to whom PI relates • Public or private body or any other person which determines the purpose of and means for processing PI • Person who processes PI for a RP in terms of a contract or mandate, without coming under the direct authority of that party • Any person legally competent to consent to any action or decision being taken in respect of any matter concerning a child • A juristic person established in terms of the Act accountable to the National Assembly and appointed by the Minister of Justice 8 Conditions of POPI Accountability Processing Limitation •RP to ensure conditions for lawful processing •Minimality – adequate, relevant and not excessive •Consent, Justification, Objection •Collection directly from Data Subject Purpose Specification • specific, explicitly defined and lawful purpose • Records of PI must not be retained longer than is necessary for achieving the purpose • Exemption: record required by law, historical, statistical or for research • destroy/delete/de-identify a record of PI once purpose achieved Further Processing Limitation •To be compatible with original purpose of collection if not, consent for further processing is required 8 Conditions of POPI Information Quality •RP must take steps to ensure PI is complete, accurate and not misleading Openness •Records of the processing cycle for operations must be maintained and made available to the DS •Obligation on RP to notify the DS upon collection of PI Security Safeguards •Integrity and confidentiality of PI must be maintained to prevent loss, damage, unauthorised destruction, unlawful access or processing •Operator must notify RP if there are reasonable grounds to believe that the PI was accessed by an unauthorised person and the RP has to notify the Regulator and the DS Data Subject Participation • Right to be informed - DS can be requested free of charge if PI held • Where DS requests copy of the record, the RP can charge a fee • DS can request correction or deletion of PI that is inaccurate, irrelevant, out of date, excessive, incomplete, misleading or unlawfully obtained POPI and Consent General Consent Section Section 11 Retention of Records Section 14(1)(d) • Consent from DS for processing PI • Consent can be withdrawn at any time. • Where the DS is a child, consent is needed from a Competent Competent Person • For records to be retained longer than is needed for achieving the achieving the purpose of the data processing, the DS must consent. POPI and Consent Restriction on processing processing Section 14(7) • The RP must restrict processing of information if: • The accuracy is contested by DS and RP has to verify the PI • May only be processed: • With DC consent or Competent Person’s consent • For purposes of proof • To protect a right of another natural or legal person • For public interest POPI and Consent Further Processing Section Notification of Collection Collection Section18(4)(a) • Further processing of information that is inconsistent with the with the original purpose of collection can only occur if the DS the DS consents. • The DS can consent to not being notified when their information is information is collected. POPI and Consent Special Personal Information Section 27 Religious Beliefs Section Section 28(3) • The DS must consent to the processing of special personal personal information. • Information regarding religious or philosophical beliefs can be can be processed only by religious or spiritual institutions to which institutions to which the DS belongs without consent. • Consent from the DS is needed when this data is supplied to third supplied to third parties. POPI and Consent Trade Union Membership Membership Section 30(2) Political Persuasion Section 31(2) • Information regarding trade union membership can be processed processed only by the trade union or its controlling body to which body to which the DS belongs. • Consent from the DS is needed when this data is supplied to third supplied to third parties. • Information regarding political persuasion can be processed only by processed only by institutions founded on political principles to principles to which the DS belongs without consent. • Consent from the DS is needed when this data is supplied to third supplied to third parties. POPI and Consent Information regarding Children Section 34 • Processing PI regarding children can only occur with the consent the consent from a person who has legal competency to make to make decisions regarding that child. • Processing for direct marketing is prohibited unless the DS gives DS gives consent. Direct Marketing Section Section 69 • To request consent, the RP may approach the DS for consent consent only once and only if the DS has not previously withheld previously withheld consent. POPI and Consent Foreign Country Transfer Transfer Section 72(1) Minister’s Powers Section Section 112(2)(f) • RP may not transfer PI to a third party in a foreign country unless country unless the DS has consented or the transfer benefits the benefits the DS and it is impractical to obtain consent and the DS and the DS would likely give consent. Foreign country should have should have similar processing protection as POPI. • The Minister has the power to create regulations regarding the regarding the manner and form within which the DS’s consent must consent must be obtained or requested for direct marketing. POPI and Notification Notification to DS when when collecting PI Section Section 18 Security measures regarding regarding information processed by operator Section 21 • Notification to DS when collecting personal information • The Operator must notify the RP immediately where there are there are reasonable grounds to believe that the personal personal information of a DS has been accessed or acquired by any acquired by any unauthorised person POPI and Notification Notification of Security Compromises Section 22 • Where there are reasonable grounds to believe that the personal personal information of a DS has been accessed or acquired by any acquired by any unauthorised person, the RP must notify the notify the Regulator and the DS Correction of personal personal information Section 24 • The RP must notify a DS, who has made a request for correction or correction or deletion of record of the action taken as a result of result of such request POPI and Notification Responsible party party to notify Regulator if processing is subject to prior authorisation Section 58 • RP must notify and obtain prior authorization from the Regulator Regulator for processing for the following: • for a purpose other than the original purpose as intended at intended at collection • with the aim of linking the information together with information information processed by other responsible parties • process information on criminal behaviour • process information for the purposes of credit reporting or Giving Your PI Away Shopping online Subscribing or registering Competitions, prizes, rewards Online games and virtual worlds Social Media Online Browsing Employment Name Surname email address telephone number postal address city Education credit card number ID number physical address POPI for Business Financial Education Gaming Transport Social Media Advertising Music Telecoms Personal Information is your Business Credit Sports Insurance Mapping IT Banking Medical POPI for Business 1 2 3 4 3 4 5 6 7 8 • POPI Strategy • Appoint an Information Officer •Privacy Policy • Consider who the Data Subjects are • Limit the collection type and amount to the purpose • Third party Transfer • Cross-border transfer • Direct Marketing Practices • Special Personal Information • Children’s Personal Information • Directories POPI for Business • -Obtain consent DS to use PI for the specified purpose Creating Business Process POPI for Business Well managed brand Strengthens the brand Conveys that the business understands its legal obligations to the client Builds trust in the brand POPI for Business Privacy infringement Loss of Intellectual Property Defamation Loss of sensitive information Security compromise - issues of national security Financial loss POTENTIAL FOR LITIGATION Brand Damage PI and Cyber Crime Cybercrime PI PI & Cybercrime Lloyd’s 2013 Risk Index Report Cyber security has moved from 12th position to 3rd position as a global concern to business. The 2013 Norton Report South Africa has the third highest number of cybercrime victims following Russia and China. PwC’s Global State of Information Security Survey 2014 reported a rise of 25% in security incidents with a 51% rise in spend on security. Overall, this makes up only 4% of the IT spend. PI & Cybercrime South Africa’s National Cyber Security Policy Framework was passed in March 2012 18 months later Department of Communications appointed the National Cyber Security Advisor in October 2013 Goal co-ordinate government actions on cyber security and ensure co-operation between government, the private sector and civil society on addressing cyber threats PI & Cybercrime The Electronic Communications and Transactions Act 2002 9 years later No cyber inspectors to enforce cyber security Wolfpack Information Risk’s report – The South African Cyber Threat Barometer 2012/13 no national computer security incident response team no national response team to co-ordinate a cyber defence strategy Annual losses in 3 sectors = R2.65 billion PI & Cybercrime India Sponsored training for 500 000 “cyber warriors” South Korea 5000 cyber specialists are developed annually United Kingdom 11 centres established for cyber skills development allied to the universities South Africa ? Thanks, Questions? Komeshni Patrick Komeshni.patrick@endcode.org www.endcode.org