Indirect Sourcing Communications Set for Nokia Internal Use Company Confidential Nokia Internal Use Only Topics • Indirect Sourcing in Nokia • What is INS • The Role of INS at Nokia • INS Mission and Value Proposition • Key Processes and Tools • Sourcing and Purchasing Nokia Internal Use Only What is INS? • INS is a Nokia-wide platform having responsibility for strategic sourcing and purchasing of Nokia’s indirect products and services • INS works in close cooperation with business owners from different business- and horizontal groups to source and purchase the right products and services for Nokia’s requirements • INS develops and implements common processes and tools to enable efficient sourcing and purchasing Nokia Internal Use Only The Role of INS at Nokia • Influence strategy and processes governing all indirect spend • All Geographies • All Business Units • All Platforms • Provide indirect purchasing leadership and competence to all functional and business operations • Provide professional processes, systems and practices for indirect spend across Nokia • Implement cross-functional teams to leverage value from Nokia indirect spend (shared responsibility) • Identify synergies across business units and geographies • Facilitate demand management including excess asset recycling INS leverages Nokia Indirect spend, increases operating efficiencies and drives value through supply markets Nokia Internal Use Only There are two types of Sourcing in Nokia Components for devices Nokia Devices and Service Products Software for devices Software for service products Content for services Direct R&D subcontracting services Hosting services Marketing services Nokia Business Support Processes IT Infrastructure IT Technology (HW and SW) Travel, Facilities Professional services (external resources) Customer Care (contact centers, repair) Manufacturing and Test Equipment Nokia Internal Use Only Indirect What does this mean in practice? • INS is responsible for making sure that Nokia employees can purchase the goods and services they need to run Nokia’s day-to-day business. Travel Facility Services External Resource s Marketing IT Hardware, Software & IT Consultancy Operator Services Care Manufacturing and Test Equipment Common Processes and Tools Services • INS works closely with Nokia business groups to locate and purchase the right products and services for their requirements. Nokia Internal Use Only INS Geographic breakdown Nokia Internal Use Only INS locations INS Purchasing Center Our Mission To improve Nokia’s business performance through excellence in spend management Nokia Internal Use Only INS Value Proposition Create Value Category Strategies Ensure Value Purchasing process Create Sourcing Process Approve Receive Enhance Value Supply Base Management Pay Compliance Processes / SOX Strategic Relationship Management We work with our stakeholders to ensure value is delivered Company Confidential 9 © 2008 Nokia Nokia Internal Use Only Sourcing and Purchasing •Key INS Processes are Sourcing and Purchasing processes that are part of Nokia source to pay process •INS has both Sourcing and Purchasing resources source to pay process Sourcing Purchasing/ Transaction Invoice Processing Payment SAS Processes INS Processes Nokia Internal Use Only Sourcing process Scope definition Prepare & Engage Analysis and Planning Drivers, Impact & Risk Internal Information External Information Analyse & Develop Approach Triggers Manage Implement Negotiate & Contract Operational Management Evaluate Supply Base Negotiate & Contract Nokia Internal Use Only Purchasing Process Create Purchase Request in myNP End User / Requestor Confirm “Goods received” when goods have arrived Complete pricing and Supplier selection Approve request and and additional Approvers as needed Send Purchase Order to Supplier INS Buyer Approver(s) INS Buyer * Across Nokia, web-based my Nokia Purchase tool is used for Purchase Orders End User / Requestor * Optional or Automatic Nokia Internal Use Only my Nokia Purchase looks like this.. Create - New order. Product and Service Catalogs My Requests - Own Active Requisitions Approve - Requisitions that are waiting for approval Receive – Confirmation and Receiving of an Order Explore - Own Requisitions & Approvals. Catalogs etc. Ariba(MyNokiaPurchase) access: http://www6.connecting.nokia.com/nho/opereso.nsf/document/ES387DHB6R?OpenDocument Nokia Internal Use Only