QUALITY MANAGEMENT IN
AIRCRAFT MAINTENANCE AND
ITS DELIVERY LINK THROUGH
EDUCATION AND TRAINING
By
Dr. Hamdan AL FAZARI
Pro-Vice Chancellor - Resources, Sohar University, Oman
SITRAER 2014, São Paulo
Introduction
Why is the quality of aircraft maintenance important ?
 Due to its relationship and strong link with flight safety.
 Maintenance errors are vital when they occur.
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Aircraft Maintenance and Quality
Management Systems
Cost of Australian aviation accidents (153 accidents) 2003/2004 ($ 114 million)
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Aircraft Maintenance and Quality
Management Systems
The need for Quality Management in aircraft maintenance is
due to:
 The increase in sophistication of modern aircraft
Aircraft cannot be repaired in the air
 Fierce competition in the aviation sector
Maintenance is very expensive
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The aircraft maintenance quality system needs to adopt
stringent quality standards and procedures
Example of Aircraft Maintenance
Process
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Aircraft Maintenance and Quality
Management Systems
The aircraft maintenance quality system operates in closedloop through different feedback control processes
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EASA REGULATORY STRUCTURE
Part 145 – Maintenance of aircraft repair station approval which This includes elements
Part 66 the
maintenance
technician
licence
includes 1) a Maintenance
Organisation
Exposition
(MOE),
2) which such as Operator
sets
out the required
trainingmatrix
category
levels:
Certification, Certification
documented set of
procedures
and 3) athree
compliance
to show
This rule includes
the
Category
A, B , Cofwhich
are normally
completedof
atAirworthiness and place
how they meet the
requirements
Part-145.
These requirements
requirement to operate
aircraft
Part-147Part
training
approved
EASA 147
of business.
of this
include the use ofan
EASA
66 technicians
to Training
provide Organisations.
the mandatoryEASA
under four parts
BASIC REGULATION
organisation
regulation
isapproval
to operate
‘Certificate of Release to Service’ on completion
of any maintenance
on
216/2008
allows
organisation to
undertheImplementation
a registered aircraft. The part 145 organization has the authority to
become
an examination
Rule (IR)
2042 / 2003
approve aircraft for return to service.
centre, to issue
Continuing Airworthiness
IR
IR
IR
certificates of recognition
including
management and a
MAINTENANCE
OPERATIONS
CERTIFICATION
OPS
and type training.
requirement to service aircraft
2042/2003
under regulation EASA 145.
ANNEX I
PART M
ANNEX II
PART 145
ANNEX III
PART 66
Classical Aircraft Maintenance Regulations
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ANNEX IV
PART 147
Advanced Aircraft Maintenance Regulations
• The high and uniform EASA Parts 66, 145, 147:
 Maintenance Training Organization standards
 Maintenance Organization standards
 Maintenance Licence standards,
Have been adopted by the majority of international civil aviation
maintenance organizations, including Oman Air in Oman.
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Aircraft Technician Degrees
Non EASA military technician degrees are not new
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Aircraft Technician Degrees
Civil EASA 147 / 66 RAeS IEng accredited / approved degree is also not new
Aircraft Technician Degrees
EASA 145 / 66 /147 is a recent development for some civil
type military operations in developed countries
Poor Integration of Concepts in
Aviation Bodies of Knowledge
EASA (Civil Aviation)
Degree (OQF FHEQ )
Professional Body (RAeS)
Military Aviation
A Fisrt World Standard - The Way Forward
Adopting 147 / 66 RAeS degree standard for all military technicians for common
military / civil aviation topics and gaining experience / licence privileges in a
military 145 operation is the application of a first world standard.
A view of the Military Technological College
Towards EASA World Standard
In order to comply with best international practice, MTC will
be articulating four requirements together in one Aircraft
Technician program;
1) The TNA defined military aircraft technician Mechanical
and Avionics requirements on top of the EASA general
aircraft technician program.
2) The EASA Part 147 / 66 basic knowledge and Certificate of
Recognition (CoR) requirements.
3) The first three years of an internationally awarded and
OQF and RAeS compliant BSc degree.
4) The military (Air Force) to become EASA 145 maintenance
organization approved to meet the EASA Part 145
requirements.
Proposed Concept
for
Aircraft Maintenance Bodies of Knowledge
Degree (OQF FHEQ )
Professional Body (RAeS)
Military Aviation
EASA (Civil Aviation)
Analysis - How MTC will meet the EASA 147 and EASA 66 licence requirements
Competence /
Career path
MTC Programme
MTC
Award
External
Awards
PhD
Third Cycle
PhD
MSc
Second Cycle
MSc CEng
BSc
First Cycle
External Degree
IEng, EASA C Licence
H / Diploma
Short Cycle
EASA 147 B
CoR
PG Degree120
OQF level 6 (FHEQ 8) .
PhD
Experience
/
OJT
/
Career
Path
MSc
BSc 4
Semester 3- Experience
Semester 2 - 147
BSc3
Semester 1 - 147
OAAA OQF /
EU FHEQ
Alignment
PG Degree120
OQF level 5 (FHEQ 7).
Degree120
OQF level 4(FHEQ 6)
Higher Diploma 120
OQF level 3(FHEQ 5).
Semester 3- Experience
Semester 2 - 147
BSc2
Semester 1 - 147
Diploma 120
OQF Level 2(FHEQ 4).
Semester 3- Experience
Semester 2 - 147
BSc1
Semester 1 - 147
Intermediate Year 120
OQF Level 1(FHEQ 3).
Foundation English
Military Technological College Framework
Foundation
Aircraft Engineering Training Program(Category B1)
LEADING TO A-LICENCE
LEADING TO B-LICENCE
LEADING TO C-LICENCE
Higher Diploma
STAGE 1
OQF Level 1(FHEQ 3).
STAGE 2
OQF Level 2 (FHEQ 4)
STAGE 3
Aerodynamics
Structures
& Systems A
Engineering
Engineering
Fundamentals
Fundamentals
AE0301 EASA 1/2/3)
Human Factors &
Human Factors &
Aviation Legislation
Aviation Legislation
AE0305 (EASA 9/10)
AE0305 (JAR 9/10
Technology Maths 1
AE1311 (JAR 1)
AE1311 (JAR 1)
Human Factors &
Human Factors &
Safety Management
System
AE1315System
(EASA 9)
AE1315 (JAR 9)
Aerodynamics &
Aerodynamics &
Electronic Instrument
Systems
Systems
AE0302 EASA 5/8)
AE0302 (JAR 5/8)
Aeroplanes A
Aeroplanes A
AE0306 EASA 11)
AE0306 (JAR 11)
Engineering &
Engineering &
Aviation Science
Aviation
AE1312
(JARScience
2)
AE1312 (JAR 2)
Materials &
Materials &
Hardware
Hardware
AE2316 (JAR 6)
AE2316 (JAR 6)
Electronics & Digital
Techniques
Techniques
AE2322 (EASA
4 & 5)
Aeroplanes B
Aeroplanes
AE0307
(EASA11) B
AE0307 (JAR11)
Electrical
Electrical
Engineering A
Engineering
AE1313 (JAR 3) A
AE1313 (JAR 3)
Maintenance
Maintenance
Practices A
Practices A
AE1317 (JAR 7)
AE1317 (JAR 7)
Aircraft Digital
Aircraft Digital
Systems
AE2323Systems
(EASA 5)
AE2323 (JAR 5)
Turbine Engines
Turbine Engines
& Propellers
& Propellers
AE0308 (EASA 15/17)
Aviation Legislation
Aviation Legislation
AE1314 (JAR 10)
AE1314 (JAR 10)
Maintenance
Practices B
AE2318 (JAR 7)
Aerodynamics
Aerodynamics
AE2324
EASA 8)
AE2324 (JAR 8)
Aircraft Materials &
Aircraft Materials &
Hardware
Hardware
AE0303 (EASA 6)
AE0303 (JAR 6)
Aircraft Maintenance
AE0304 (JAR 7)
AE0304 (JAR 7)
Workshop and
Workshop and
Hangar Practice
Hangar Practice
EA Activity
EA Activity
AE0309
AE0309
(EASA 6/7/11/15/17)
Level 1
Level 2
60
60
30
Electrical
Electrical
Engineering B
Engineering
AE2321 (EASA 3) B
AE2321 (JAR 3)
AE3325 (EASA 11)
Aerodynamics
Structures
& Systems B
AE3326 (EASA 11)
Propulsion Systems
AE3327 (EASA 15)
Turbine Engines &
Propellers
AE3328 (EASA 15/17)
60
60
30
Level 3
OQF level 4(FHEQ 6)
Aircraft Technology
Aircraft Technology
and Materials
and Materials
AE3110
AE3110
Quality
Quality
MN3153
MN3153
Aircraft Maintenance
Aircraft Maintenance
and Logistics
and Logistics
AE3111
AE3111
Business
Business
Applications
Applications
in Engineering
in Engineering
EG3080
EG3080
Aircraft Engineering
Aircraft Engineering
Group Project
Group Project
AE33310
AE33310
(double module)
(double module)
Individual Project
Individual Project
EG 3182
EG 3182
(double module)
(double module)
Aircraft Engineering
Aircraft Engineering
Group Project
Group Project
AE3331
AE3331
(double module)
(double module)
Individual Project
Individual Project
EG 3182
EG 3182
(double module)
(double module)
150
150
150
150
150
150
150
150
60
60
Level 4
1. All levels are in line with the OQF and the European FHEQ standards
STAGE 4
Aircraft Hangar
Aircraft Hangar
Training
Training
EA Activity
EA Activity
AE2302
AE2302
(EASA 11/15/17)
(JAR 11/15/17)
Workshop and
Workshop and
Hangar Practice
Hangar Practice
EA Activity
EA Activity
AE1301
AE1301
(EASA 6/7)
(JAR 6/7)
150
Honours Degree
OQF level 3(FHEQ 5)
30
60
60
120
Certificate of Recognition
2. All modules are aligned with EASA 66 requirements
3. Year 1 and 1 yr experience leads to A licence. Year 2 and 3 to EASA 66 B CoR and, with 2 yrs
experience, to B licence. Year 4 to an honurs degree, the top C licence, and RAeS Incorporated Engineer
4. ABET is achieved through the Sydney Accord
Incorporated Engineer
Analysis - How MTC will meet the EASA
147 and EASA 66 licence requirements
License
Experience CAA
Approval
EASA 147
Basic
Training
(EASA HG
Approved
EASA Requirements
Solution
Two years experience + licence
within 10 years (one year must
be civil) otherwise B Licence
modules are time out
1.
5000+kg 145 Civil Operational
Aircraft
Use surplus civil type Air Force Aircraft or Oman
Air Aircraft
Licensed Log Experience Book
Sign Off Staff
MTC Employ licensed Engineers to run /
oversee / Experience / sign off MTC aircraft at
Air Force / Oman Air
Accomplished and known HoD,
DHoDs who deliver exposition,
courseware, + exam bank and
resources (aircraft)
The appointment of EASA 147 + Degree + RAeS
experienced staff and resourcing
8 weeks of 40% delivered in
maintenance environment
Delivered in MTC 145 simulated environment
using functional but not flying aircraft
2400Hours GLHs
Delivered at MTC over 4 years (Foundation +
BEng1 + BEng2 + BEng3 leaving time for other
military topics
2.
Complete One year civil at Oman Air and
gain A license or
Resit exams at 10 year point.
Part 145 Corporate Board
The
adopted
EASA 145
Operation
Structure
Accountable Manager
Engineering
Director
Maintenance Manager
Workshop Manager
Quality Manager
Planning Personnel
Planning Personnel
Quality Auditing
Personnel
Maintenance
Personnel
Maintenance
Personnel
Aircraft Release to
Service Personnel
Component Release
to Service Personnel
Technical Records
Personnel
Analysis Scenario A - How MTC will meet the EASA 147 and EASA 66 licence
requirements - Air Force Aircraft B1 or B2 Technician with Civil experience
15 + Yrs Military Aircraft Technician Career
Continued
Civilian Aircraft
Technician Career
MTC 4 yrs (F+3)
EASA 147
Basic Training
2400hrs
B Module Exams
Completed At MTC
EASA 145
Maintenance
Experience
3 Semesters x
4months=12
Months at Air
Force or Oman Air
EASA A License
Validity of modules continues due to
achievement of civil A license
Knowledge
Experience
4 Yrs Military
Experience
& B License
Analysis - Scenario B - How MTC will meet the EASA 147 and EASA 66 licence
requirements - Air Force Aircraft B1 or B2 Technician without Civil experience
15 + Yrs Military Aircraft Technician Career
Continued
Civilian Aircraft
Technician Career
MTC 4 yrs (F+3)
EASA 147
Basic Training
2400hrs
and Modules
Completed at
MTC
Military
Maintenance
Aircraft
Experience at
MTC
3 semesters x
4months = 12
Months
Validity of 147 modules limited to 10 years for EASA
Knowledge
Experience
Module refresh
before 10 yrs
4 Yr Military Aircraft
Experience
One yr Civil
experience
B license
Experience
The Steps Towards an EASA B Licence
B Licence
4 years Military non 145 experience and
1 year Air Force/Oman Air/ROP EASA 145 experience
EASA 147 Training / Degree
Experience
Completion of MTC BSc 3 training.
A Licence
One Year EASA 145
organisation experience
Air Force or Oman Air
Semester 3
Year 1
Semester 3
Year 2
Semester 3
Year 3
EASSA 66 Certificate of Recognition
Completion of MTC training
8 weeks simulated 145
40% practical
Semester 1
and 2
Year 1
Semester 1
and 2
Year 2
Semester 1
and 2
Year 3
Summary
To achieve its training objectives, MTC will be articulating four requirements
together in one aircraft technician program:
a. The TNA – Air Force defined B1 Mechanical and B2 Avionics
requirements on top of the EASA general aircraft technician
program.
b. The EASA Part 147 / 66 basic knowledge and Certificate of Recognition
(CoR) requirements.
c. The first three years of an internationally awarded and OQF compliant
BSc degree.
d. The Air Force to become EASA 145 maintenance organization
approved to meet the EASA Part 145 requirements.
SITRAER 2014, São Paulo
Conclusion
It is expected that the proposed training framework will achieve the following
goals:
- MTC delivering the EASA Part 147/66 basic knowledge and Certificate of
Recognition (CoR) requirements with internationally awarded degrees and
the Air Force as EASA 145 approved maintenance organization will put Oman
Militray fully on the EASA international map.
- Insure quality and standards in servicing of aircraft.
- Provide a rigorous process in aircraft technician through education and
training
-Satisfy customers by delivering an excellent end product of Militray trained
technicians and engineers to work for air lines.
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Thank you very much
for
your attention
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