Introduction to Purchase to Pay Software 11/29/2012 1 Experience 2 Why Purchase to Pay Automation? • Helps organizations gain control over their purchasing and accounts payable functions. The impact is: 3 Problem Paper-based Purchasing & Invoice processing rob CFO’s of the clear visibility and control needed to manage cash and reduce indirect spending. Source: Purchase Insight and Forrester 4 Sourcing and buying differences • Sourcing – Funneling demand to fewer suppliers at better price Analyze spend Manage demand Sourcing strategy Supplier Discovery RFX process ( RFP, RFQ, RFI, Reverse Auction) – Contract – Manage Contract – – – – – • Buying – administrating the purchase of needed goods & services – – – – – – – Identify need Requisition Route Approval Create PO Shipping Receiving Payment 5 Managed vs Unmanaged Spend • Unmanaged • Goods and services are purchased in an ad hoc fashion. Clear visibility into total spending by types of goods and services are lost due to inconsistent invoice coding practices across profit centers, detailed expenditure information is trapped on paper invoices, expense reports and credit card statements. • Managed • Goods and services have been through a sourcing process and preferred suppliers are contracted to deliver at advantageous prices and terms. 6 Definition of a P2P system • A single software platform capable of managing PO, Non PO, and T&E spending. – Broad and flexible – scaleable. – Modular in design - start small and grow – Single database of all spending details for easier analysis. 7 Requisitions • Punch out – High volume, low price items from technologically sophisticated supplier • Catalog – Higher volume categories; where supplier can provide you with spreadsheet • Free form – unusual purchases where the supplier may be unknown • Requisitioner should code requisition to profit center 8 Setting up Catalogs • Unique to each company • Want to start earmarking spending into sourceable categories • Look at 20 % of suppliers that represent 80% of spending • Use them to create 5-7 broad categories of spending • Break the larger spend categories into subcomponents overtime 9 Common Spend Categories Administrative Expenses – 5-7% savings Office supplies Office Equipment Furniture Postage Shipping / Small package delivery Temporary Services Facilities – 7-9% savings HVAC Services Elevator Services Plumbing Maintenance Supplies Cleaning/ Janitorial Services Security Services Finance and HR – 6-8% savings Payroll processing Equipment leases Merchant accounts Benefits Property Casualty Insurance Outsourced Collections Sales and Marketing – 18-20% savings Promotional Items Printing Market Research Creative Services Information Technology & Telecommunications – 9-11% savings Software Hardware Voice & data networks Cell Phones Local and Long Distance phone lines Capital Expenditures & maintenance - 6-8% savings New construction Equipment Architectural or Engineering Services Up fits and improvements MRO supplies Direct materials – driven by industry - 5-7% savings Chemicals Electronic components Metals Plastics 10 Approval Routing • • • • • • • Financial & Hierarchical Special commodities Ad Hoc Budget visibility Smart phone – mobile approvals Line item Full audit trail 11 Buying • • • • Support centralized or decentralized purchasing Consolidate requisitions to single PO Po with multiple ship to addresses Easy 3 bids and a buy functionality for the “free form” buying 12 Receiving • One of the most difficult parts of the P2P process • Need to make it easy • Simple entry of the packing slip info into browser • Support 2 step receiving - quantity & quality 13 PO Payment • Automated 3 way match • Discrepancy identification – Financial – Quantity • Discrepancy management workflow depending on type of discrepancy 14 Non PO Payment • Input invoice info from outsourced service, KFI, EDI, portal or network • Accurate account coding • Should code invoice to commodity categories that are consistent with catalog – help identify number of suppliers per commodity category • Speedy approvals via mobile • Identify suppliers with contracts and sample non-po invoices to ensure pricing compliance 15 Travel & Expense Goal is efficiency & demand management Lessen the time it takes to complete an expense report Speed the approval time Use the system to educate users on company travel & entertainment policies • Capture savings opportunities on hotel, flights & car rentals • Big savings come from identifying unusual spending habits, educating & avoiding in the future • • • • 16 Visibility & Reports • Gain increased accuracy into accruals because system replaces paper shuffling – – – – Analyze by user By supplier By commodity By cost center 17 Verian Value Proposition See - Manage - Save Confidential 18 Our Solution Footprint Verian Suite Verian Platform Workflow, Business Rules and Policy Enforcement Help Organizations gain visibility & control over their entire spend including PO, Non PO, Employee Expense Reimbursement, Asset and Inventory Tracking & Maintenance in single database for consolidated analysis. Confidential 19 Step 1 - See Purchasing Strategy Invoice Processing Strategy 20 Step 2- Manage Confidential 21 Step 3 - Save Spend Under Management Confidential Spend Under Control 22 ROI Regional Financial Institution 3 Years After Implementing Verian 100 Buying Categories Managed - $110M in Spend in PM • Better visibility into what was purchased from whom • basic contracting process in place • Change in behavior to question process and look for product substitutions. • Result in Purchasing • Faster approvals and focus on using less expensive substitutions (i.e. switching from color forms to b/w) • Better transaction data allowed them to generate 10% savings/year on $110 million in PO based spend. Plan to address $220 million in non-PO spend next year • Accounts Payable • Because of PO process catching $1M in invoicing errors per year. Catching $120k/yr in late fees • Scrutinizing expense reports allowed them to reduce expenses by $1.8M/over 5 years 23 Calculating ROI Initial Year 1 Year 2 Year 3 Total Benefits 1. Purchasing Savings (Price) 120,000 5,000,000 7,000,000 12,120,000 - 300,000 600,000 900,000 750,000 900,000 1,650,000 120,000 120,000 120,000 360,000 240,000 6,170,000 8,620,000 2.Purchasing Savings (Avoid) 3. Purchasing Savings (Compliance) 4.Vendor Discounts 5. Efficiency Savings 6. Total Benefits 15,030,000 Costs 7. Implementation 400,000 400,000 8. Subscription fees 360,000 360,000 360,000 9.Total Costs 1,080,000 1,480,000 Total benefit (6) less Total Costs (9) (400,000) Project IRR (120,000) 5,810,000 8,260,000 13,550,000 325% 24 ROI Large Medical Practice After Implementing Verian Med Supplies + D/M/V + Office Supplies (Annualized) Current Provider + Office Supply Vendor Current Expense = $3,253,149 Rebid Current = $3,028,833 Savings = $224,316 (6.9%) GPO + Office Supply Vendor Current Expense = $3,253,149 First Alternative = $2,672,626 Savings = $580,523 (17.8%) Competitive GPO + Office Supply Vendor Current Expense = $3,253,149 Second Alternative = $2,592,241 Savings = $660,908 (20.3%) 25 Calculating ROI Initial Year 1 Year 2 Year 3 Total Benefits 1. Purchasing Savings (Price) 60,000 2.Purchasing Savings (Avoid) 180,000 320,000 - 560,000 - 3. Purchasing Savings (Compliance) - 4.Vendor Discounts - 5. Efficiency Savings 6. Total Benefits 60,000 180,000 320,000 560,000 Costs 7. Implementation 12,000 8. Subscription fees 12,000 24,000 24,000 24,000 9.Total Costs Total benefit (6) less Total Costs (9) Project IRR 72,000 84,000 (12,000) 36,000 156,000 296,000 476,000 491% 26 Additional Resources Verian blog (verian.com/blog) • Useful articles and commentary on ways to increase efficiency using automated purchasing and invoice processing systems Institute for Supply Management – ISM (ism.ws) • An association that exists to educate, develop, and advance the purchasing and supply management profession Buyers Meeting Point blog (buyersmeetingpoint.com/blogs) • A helpful online knowledge and professional development resource for supply management and procurement professionals Institute of Finance Management – IOFM (iofm.com) • Valuable tools, best practices, benchmarks, research and resources that will improve your accounts payable process The Accounts Payable Network – TAPN (theaccountspayablenetwork.com) • A comprehensive knowledge base for executives and managers who oversee accounts payable 27 Questions • mschaffner@verian.com 28