Volunteer Portal - Overview
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AARP Tax-Aide Volunteer Portal
A web-based and centralized access point that provides
a single and secure access to All AARP Tax-Aide
Information, Applications, Databases and Reporting
• Accessibility based on volunteer title and other
requirements
• Simplification and consistent presentation of the forms,
tools and interfaces used for data entry, search and
reporting
Training Materials on the Portal and all applications
can be found on the Extranet Training Tab
http://assets.aarp.org/www.aarp.org_/taxaide/www.aarp.org/sk/taxaide/training.html
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Current Portal Application Access by
Volunteer Title
Training Materials on the Portal and all listed applications can be found on
the Extranet Training Tab
http://assets.aarp.org/www.aarp.org_/taxaide/www.aarp.org/sk/taxaide/training.html
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Future Portal Application
Volunteer ShareNet (Formerly Extranet)
Volunteer ShareNet in
PORTAL
EXTRANET
• Move Extranet contents currently open to the public and maintained by AARP
IT to secured and easy to use interface to be called “Volunteer ShareNet”
• Contents can be updated by Tax Aide staff at any time
• Access to the contents is determined by the user’s volunteer positions
• Systems maintained in parallel during transition
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Volunteer ShareNet Menu - Access by Title
Fuzzy replace with screenshot
New Areas: ERO Bulletin, Technology Bulletins and TCS Bulletins and Tasks
can only be accessed by the specific title. Operations (new menu): contents to
be determined.
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Sample Volunteer ShareNet Screen
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Portal Registration Roll Out
• Portal registration requires all AARP
Foundation Tax-Aide Volunteers to have a
unique email address.
• E-mail address may not be shared with
another volunteer, AARP member or AARP. org
registered user.
• ADS and National Office will assist in case of a
conflict with E-mail addresses.
Portal Pre-Registeration
• Volunteers who are not already registered by
the listed dates below will be pre-registered
by the National Office using their existing
VMIS Tax-Aide E-mail address as the Login ID.
All Leaders – 12/31/11
All Existing Non-Leaders – 1/15/12
All New & Returning Volunteer – 2/15/12
• Volunteers will be provided with a Password
by E-mail upon registration.
Log-In /Registration Support
AARP HelpDesk
– HelpDesk@aarp.org
– 1-888-925-2002 (M-F, 8am-11pm EST)
When to contact HelpDesk
– Wish to change login email address
• Changing email address in Volunteer record will NOT change Portal
login email address
– Trouble registering
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Portal Application Support
• Training Material on Extranet under Training
http://assets.aarp.org/www.aarp.org_/taxaide/www.aarp.org/sk
/taxaide/training.html
• National Tax-Aide Support
When to contact Tax-Aide
If you can log in to the Portal, contact TaxAide@aarp.org for
assistance with accessing and/or using Portal applications
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AARP Foundation Tax-Aide E-mail Address
Changing the email address that you use for Tax-Aide
related correspondence?
•
Notify the state ADS who will update your
volunteer record, AND
•
Send an email to HelpDesk@aarp.org to have
your Volunteer Portal login email address
changed – the ADS cannot update Portal login
information.
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