Chapter 1 ACCOUNTING INFORMATION SYSTEMS: AN OVERVIEW Bodnar/Hopwood AIS 7th Ed 1 The Changing World “IT is changing everything” Accounting Educators must invent the third wave accounting paradigm and produce graduates who can function effectively in the third wave organizations they will be joining Bodnar/Hopwood AIS 7th Ed 2 Current Business Environment A very competitive, changing environment in which companies that add the most value and respond quickly succeed. Information is becoming one of an organization’s most important resources. Advances in information technology have been been much more rapid than in any other industry. Bodnar/Hopwood AIS 7th Ed 3 The Nature and Purpose of an Organization: Creating Value Michael Porter, Competitive Advantage: Everything an organization does should contribute to value for its customers. Creating value, incurs costs for the organization Margin Bodnar/Hopwood AIS 7th Ed = Value - Cost 4 Key Elements of the Value Chain Value chain: a sequence of activities that creates a good or service, in which each step of the sequence adds something the customer values to the product. A value chain includes: Input activities: product design, process design, purchasing, receiving, hiring, training Bodnar/Hopwood AIS 7th Ed 5 Key Elements of the Value Chain Processing activities: making, moving, storing, inspecting Output activities: selling, shipping, service Administrative activities: personnel, finance, legal, accounting, research Bodnar/Hopwood AIS 7th Ed 6 Creating Value Organizations create value by developing and providing the goods and services customers desire. Goods and services are provided through a series of business processes. Bodnar/Hopwood AIS 7th Ed 7 Creating Value A business process is a series of activities that accomplishes a business objective. Bodnar/Hopwood AIS 7th Ed 8 Adding Value How can accountants further add value?? Provide useful information for decision makers who are responsible for planning, executing, or evaluating activities of an organization Help embed information processes into business processes Help management define business rules or policies that shape the nature of its business processes Bodnar/Hopwood AIS 7th Ed 9 Solving Business Problems When you begin to think about solving business problems, you begin to: Consider strategy, business processes, organization structures, measurements, and IT. They are all important. Make sure each proposed solution is aligned with an organization’s business processes. Encourage continuous organization learning and real-time adaptation to a complex and ever changing world. Bodnar/Hopwood AIS 7th Ed 10 Framework for Information Systems Information System (IS) Accounting Information System (AIS) Management Information System (MIS) The information system is the set of formal procedures by which data are collected, processed into information and distributed to users. Bodnar/Hopwood AIS 7th Ed 11 Information Systems A "computer-based" information system is a collection of computer hardware and software designed to transform data into useful information. Bodnar/Hopwood AIS 7th Ed 12 Management information systems (MISs) use computer technology to provide decision-oriented information to managers. MIS provides a wide variety of information beyond that which is associated with DP in organizations. Bodnar/Hopwood AIS 7th Ed 13 MIS Management Systems Marketing Systems Production Systems Human Resource Systems Decision Support Systems (DSS) and Expert Systems (ES) Financial Bodnar/Hopwood AIS 7th Ed Portfolio Management Capital Budgeting New Product development Market Analysis Production Planning Job Scheduling Job Skill Tracking Employee Benefits 14 Decision Support Systems (DSSs) process data into a decision-making format for the end user DSSs serve ad hoc, specific, nonroutine information requests by management, including what-if analyses. Bodnar/Hopwood AIS 7th Ed 15 Expert Systems (ESs) knowledge-based information systems that use knowledge about a specific application area to act as an expert consultant to end users. An ES differs from a DSS in that a DSS assists a user in making a decision, whereas an ES makes the decision. Bodnar/Hopwood AIS 7th Ed 16 accounting information system collection of resources designed to transform financial and other data into information Bodnar/Hopwood AIS 7th Ed 17 Accounting Information Systems (AISs) include transaction processing cycles, the use of information technology, and the development of financial information systems Bodnar/Hopwood AIS 7th Ed 18 Transaction Processing Cycles AIS deals with a variety of activities that may be grouped according to four common cycles of business activity called transaction processing cycles. Bodnar/Hopwood AIS 7th Ed 19 Revenue cycle Events related to the distribution of goods and services to other entities and the collection of related payments Bodnar/Hopwood AIS 7th Ed 20 Expenditure cycle Events related to the acquisition of goods and services and the settlement of related obligations [the expenditure cycle can be expanded into the Purchase cycle and the Payroll cycle] Bodnar/Hopwood AIS 7th Ed 21 Production cycle Events related to the transformation of resources into goods and services Bodnar/Hopwood AIS 7th Ed 22 Finance cycle Events related to the acquisition and management of capital funds, including cash Bodnar/Hopwood AIS 7th Ed 23 Financial Reporting cycle not an operating cycle obtains data from the other cycles and processes these data in such a manner that financial reports may be prepared Bodnar/Hopwood AIS 7th Ed 24 Information and Decisions users of accounting information fall into two broad groups: external internal the distinction between external and internal groups is getting blurry. Bodnar/Hopwood AIS 7th Ed 25 mandatory and discretionary information mandatory information: primary consideration is minimizing costs while meeting minimum standards of reliability and usefulness discretionary information: primary consideration is that the benefits obtained exceed the costs Bodnar/Hopwood AIS 7th Ed 26 Information and Decisions Higher level managers require less information detail than lower level managers. Bodnar/Hopwood AIS 7th Ed 27 Top Management Stakeholders Middle Management Customers Operations Management Operations Personnel Day-to-Day Operations Information Suppliers Internal Control Process The term internal control process suggests actions taken within an organization to regulate and direct the activities of the organization and tosafeguard company assets policies and procedures established to provide reasonable assurance that specific organizational objectives will be achieved Bodnar/Hopwood AIS 7th Ed 29 Elements of Internal Control Process control environment risk assessment control activities information and communication monitoring Bodnar/Hopwood AIS 7th Ed 30 Adequate records Internal control also calls for the maintenance of adequate records in an effort to control assets and analyze the assignment of responsibility. Bodnar/Hopwood AIS 7th Ed 31 Segregation of Accounting Functions Segregate record keeping, custody, and authorization. Bodnar/Hopwood AIS 7th Ed 32 Internal Audit Function Internal audit is charged with monitoring and assessing compliance with organizational policies and procedures. must be segregated from the accounting function and have neither responsibility nor authority for any operating activity Bodnar/Hopwood AIS 7th Ed 33 Behavioral Considerations in Systems Development The user cooperation needed to operate the system successfully should be ensured during the design of a system, not afterward. A philosophy of user-oriented design fosters a set of attitudes and an approach to systems development that consciously considers the organizational context. Bodnar/Hopwood AIS 7th Ed 34 React to change Ways to react to calls for change: resist change - be pulled respond to events as they occur - follow be at the forefront of change - lead if change is not understood and adapted, our ability to Bodnar/Hopwood AIS 7th Ed 35 AICPA: Values and Skills Continuing education and lifelong learning Communication skills Strategic and critical thinking skills Focus on clients and markets Ability to interpret converging inform. Technological adeptness Competence Integrity Attunement with broad business issues Objectivity Bodnar/Hopwood AIS 7th Ed 36 Top 5 Service and Delivery Issues Assurance: reliability of information and systems. Future success relies on public perceptions of PAs' roles and abilities. Technology: systems analysis, information management, and system security. PAs must be market driven, and not depend on regulations to keep them in business. Management consulting: advice to organizations on management and performance improvements. The market demands less auditing and accounting, and more value-added consulting services. Financial planning: advice in broad Specialization is critical for the future survival of the PA profession. financial planning areas. The marketplace demands that PAs International: services for crossbe conversant with global business border tax planning, multinational practices and strategies. mergers and joint ventures, etc. Bodnar/Hopwood AIS 7th Ed 37 Accounting Information Systems Fixed Asset System (FAS) General Ledger/ Financial Reporting System (GL/FRS) Transaction Processing System (TPS) Expenditure Cycle Conversion Cycle Revenue Cycle Management Bodnar/Hopwood AIS 7th Ed Reporting System (MRS) 38 The Information Systems Function Every organization that uses computers to process transactional data has an information systems function. The information systems function is responsible for data processing (DP). Bodnar/Hopwood AIS 7th Ed 39 Organizational Location The head of the information systems function is typically called the Chief Information Officer and is advised by an advisory group called a steering committee. Bodnar/Hopwood AIS 7th Ed 40 Functional Specializations The most prevalent information systems departmental structure is the assignment of responsibilities and duties by area of technical specialization, that is, function. Bodnar/Hopwood AIS 7th Ed 41 Information System functions analysis programming operations technical support user support function Bodnar/Hopwood AIS 7th Ed 42 Information Systems Function Systems Analysis Application Analysts Programming Application Programmers Chief Information Officer Steering Committee Operations Technical Support Maintenance Programmers Systems Programmers File Librarian Communication Analysts Data Entry Database Administration User Support Computer Operators Bodnar/Hopwood AIS 7th Ed 43 project organization analysts and programmers are assigned to specific application projects and work together to complete a project under the direction of a project leader Bodnar/Hopwood AIS 7th Ed 44 End-User Computing (EUC) End-user is one who requires computing and IS resources A common EUC application is information retrieval and management from a database using the query language feature of a DBMS Bodnar/Hopwood AIS 7th Ed 45 Risks of EUC The proliferation of PCs and a client-server computing environment has lead to an increase in EUC Inadequate systems development, data integrity, and data security issues are paramount Bodnar/Hopwood AIS 7th Ed 46 Quick Response Technology Just-in-Time (JIT) Electronic Data Interchange (EDI) Computer-Integrated Manufacturing (CIM) Electronic Funds Transfer (EFT) Bodnar/Hopwood AIS 7th Ed 47 Wholesale EFT FedWire Clearing House Interbank Payment System (CHIPS) Clearing House Automated Payment System (CHAPS) Bodnar/Hopwood AIS 7th Ed 48 FedWire an electronic payment and communications system Banks holding reserve accounts with the U. S. Federal Reserve Bank use FedWire to transfer funds among themselves. Bodnar/Hopwood AIS 7th Ed 49 CHIPS an automated clearing house system used for the clearing of Eurodollar payments between U. S. and non-U. S. financial institutions Bodnar/Hopwood AIS 7th Ed 50 Retail EFT systems telephone wire transfers and payment systems preauthorized payment systems point-of-sale (POS) applications automated teller machines (ATMs) Bodnar/Hopwood AIS 7th Ed 51 Electronic Data Interchange (EDI) EDI refers to computer-to-computer exchange of business documents and transactions EDI is transforming the way businesses process transactions and is significantly impacting the business models in various industries Success of Dell Computer Bodnar/Hopwood AIS 7th Ed 52