Supply Chain Forum
A Perspective from the WRHA
Regional Supply Chain
Areas of Responsibility
• Direct
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HSC
Grace
PanAm
Deer Lodge
Corporate/Community
Concordia
Victoria
• Indirect
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Seven Oaks
St. Boniface
Misericordia
Riverview
Organizational Structure
Administrative Assistant
Heather Williams
ORGANIZATIONAL CHART - WRHA LOGISTICS SERVICES
Executive Assistant
Audrey Kuny
SOGH
Site Material Manager
Ade Aiku
SBGH
Site Material Manager
Sean McCarthy
smccarthy@sbgh.mb.ca
RHC
Site Material Manager
Mike Howanyk
mhowanyk@rhc.mb.ca
MHC
Site Material Manager
Larry Patteson
lpatteson@miseri.winnipeg.mb.ca
WRHA Vice President & CFO
Glenn McLennan
gmclennan@wrha.mb.ca
WRHA Director,
Regional Supply Chain
Peggy Maitland
pmaitland@wrha.mb.ca
Regional Manager
Contracting Services
Audrey Mulla
amulla@wrha.mb.ca
Site Material Manager
Victoria Hospital
Jack Mui
jmui@vgh.mb.ca
Contracting Services
Department
eHealth Procurement
Site Manager
Procurement
Susan Deering
sdeering@wrha.mb.ca
Community Care
Supply Chain Staff
Procurement Staff
Administrative Secretary
Melissa Johnsen
Administrative Secretary
Shelley Grant
Administrative Secretary
Tammy Habicht
Administrative Secretary
Val Lachance
Supply Chain Specialist
Gayleen Jackmann
Site Material Manager
Concorida Hospital
Mike Carlow
mcarlow@wrha.mb.ca
Revised – 2012
Administrative Secretary
Evelyn Yu
Regional Manager
Supply & Distribution
HSC
Jonny Hinz
jhinz@wrha.mb.ca
Admin Assistant
Carol Rudolph
Receptionist
Gretchell Macalos
Regional Supply Chain Systems
Specialist
John Damm
jdamm@wrha.mb.ca
Site Material Manager
Grace Hospital
Scott Wichenko
swinchenko@ggh.mb.ca
DLC
Materials Management
Coordinator
Sean Swan
Purchasing
Printshop
WHMIS
PanAm Clinic
Purchasing Department
Stores/Distribution Supervisor
Reyn Desautels
rdesautels@ggh.mb.ca
HSC S&D
Admin Staff
HSC Storage Space
Utilization Coordinator
VACANT
HSC Manager Patient
Care Supply
Christina Fabas-Pirie
cfpirie@hsc.mb.ca
HSC Traffic Manager
VACANT
HSC Unit Supply Staff
HSC Traffic Staff
DLC S&D Staff
HSC Warehouse Manager
Gerry Penner
gpenner@hsc.mb.ca
Dispatch
Laundry/Linen
HSC Warehouse Staff
Supply
Management
Manager HSC Mailroom
Kim Militere
kmilitere@hsc.mb.ca
Site Manager
HSC Purchasing
Brenda Boak
bboak@hsc.mb.ca
Manager
Printing Services
Rodney Sherwin
rsherwin@hsc.mb.ca
HSC Messenger Staff
Stores
Receiving
HSC Purchasing Staff
Mailroom
HSC Printing Staff
The Plan
• SAP
– Phase 1
– Phase 2 planning and implementation
– Data management
• Process Re-engineering
– Ward inventory management
– Contracting
– SAP procurement
Innovation – What does it mean?
• As per Wikipedia
“Ever since the invention of innovation the number of definitions of innovation seems
to grow even faster than the number of researchers and practitioners in
innovation.
What is more, the term innovation seems to refer to fundamentally different matters
sometimes, which is the case if one colleague calls a new product an innovation
while the other two consider an innovation either the process that leads to the
new product or the products market diffusion.
Starting with the above mentioned minimal consensus on the elective affinity of the
concept of innovation and the concept of the new, we will indeed soon find that
new refers not only to time, but also to the object dimension (new compared to
what?) and the social dimension (new for whom?)
How Does Innovation Affect Us?
How does Innovation Affect Us?
• New methods of procurement and data
management
• New products and services available for
purchase
• Changing practices and requirements
Innovation and the Legal
Department
Cheryl Jason
Corporate Counsel, Manitoba eHealth
Denis Le Heiget
Associate General Counsel,
Corporate & Logistics Services, WRHA
Who is Legal?
(What area are you responsible for? Logistics Services)
• Legal provides Logistics Services legal advice and
services in the areas of:
– Public procurement
• Compliance with the Agreement on Internal Trade
• Compliance with Procurement Policies
– Protection of confidential information
– Development of Procurement Templates
Who is Legal?
(What area are you responsible for? Logistics Services)
– Provide advice on bidding and tendering law and
general legal support for Logistics Services and
facility procurement activities including drafting of
public tender templates (RFQ, RFT & RFP)
– Assist the Contract Specialists with the drafting
and negotiating of acceptable terms and
conditions of purchase contracts, including
agreements for the purchase of equipment,
services & consumables
Who is Legal?
(What area are you responsible for? Logistics Services)
– Provide advice with respect to privacy and
protection of health information
– General counsel including assessment and
mitigation of legal risk
How does it fit into the overall WRHA
org chart structure?
Arlene Wilgosh
President &CEO
Catherine Tolton
General Counsel
Glenn McLennan
Chief Financial Officer
Denis Le Heiget
Peggy Maitland
Associate General Counsel, WRHA
Director, Regional Supply Chain
Audrey Mulla
Regional Director, Contracting Services
Who is Legal?
(What area are you responsible for? eHealth)
Legal provides legal advice and services in the
areas of:
– Information technology contracting
– Public procurement
– Intellectual property rights
– Protection of health information
– General counsel including assessment and
mitigation of legal risk
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Who is Legal?
(What area are you responsible for? eHealth)
– Draft and negotiate information technology contracts,
including software licenses, service level agreements,
statements of work, outsourcing agreements, hardware
purchases and leases, maintenance and support
agreements
– Provide advice on bidding and tendering law and general
legal support for Manitoba eHealth procurement activities
including drafting of public tender documents
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Who is Legal?
(What area are you responsible for? eHealth)
– Assist business units in negotiations with
suppliers, partners and customers of Manitoba
eHealth services
– Provide advice with respect to privacy and
protection of health information
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How does it fit into the overall
WRHA org chart structure?
Where do you fit into
the Supply Chain?
• The Legal Department plays an important supporting
role in the Supply Chain
• The Contract Specialists are trained professionals
who conduct our purchasing processes
• We provide valuable advice and guidance in the
development of the processes and the conduct of
those processes to ensure that the WRHA fulfills all
of its obligations to the vendors
Impact of Innovation
• Healthcare Service Delivery affected by:
– Consumer expectations :
• Patient centered care
• Reduction in boundaries
• Quality service
– Monitoring, indicators, evidence based change
– Finite Resources:
• Supplier Incentives
– Increased pace of change
Impact of Innovation
• Legal Department of Logistics and eHealth are
looking for ways to:
– Speed up the procurement process
– Allow for flexibility in procurement process:
• Joint/Multi Stakeholder procurements
• Iterative process- allow for vendor provided
information to be part of the procurement (refined
requirements)
Impact of Innovation
• Common-Law, Statutory Law and Trade
Agreements affect the advice that we provide
and requires us to amend our documents
• Innovation also has an indirect affect on our
agreements
• Innovation in technology and service delivery
requires us to adapt our procurement
processes and the terms and conditions of our
agreements
Impact of Innovation
• As a result, the Legal Departments of Logistics
Services and eHealth have been working on
new Terms and Conditions
• To be used initially for all Purchase Orders
issued when no agreement exists for the
goods or services ordered or after a RFQ
process
Business Plan (12-18 months)
• The New Terms and Conditions of the
Purchase Orders will be used to develop new
agreements which result from our RFT and
RFP processes
• The legal department will continue to educate
itself on the latest development in the law of
bidding and tendering and will adapt the
terms and conditions
Conclusion
• Questions?
Supply Chain Forum
A Manitoba eHealth Perspective
November 21st, 2012
A Manitoba eHealth Perspective
• John Speidel, CAO of Manitoba
eHealth
• Responsible for all Financial, HR,
Legal and Procurement for MeH
• Manitoba eHealth is a provincial program
responsible for ICT needs throughout the province.
• Manitoba eHealth is administratively housed within
the WRHA and is a separately funded entity.
A Manitoba eHealth Perspective
A Manitoba eHealth Perspective
Where do we fit into the supply chain?
• MeH is unique in the product/services that
they require, it is unlike all other health
related entities.
• Approx. 100 RFR’s were issue last year.
• Complex RFPs with multiple SOWs are the
norm.
A Manitoba eHealth Perspective
What’s the plan?
• Moving forward, breaking barriers.
• Continued rollout of eChart Manitoba
• Adoption of clinical EMRs
• Community ADT/EPR enhancements
• eReferral, etc.
• Over $500M of projects lined
up over next 12 years.
• Many challenges for our SCT
A Manitoba eHealth Perspective
What is the impact of innovation for your area of
responsibility?
• Major impact as we are on the leading edge of
technical innovation.
• Vendor relationships and contract development
and management are key!
• Being flexible and integrated
allows the SCT to meet the
needs of the organization!
WRHA CAPITAL PLANNING DEPARTMENT
Is responsible for managing all phases of capital and
non-capital projects, including:
• Functional Programming
• Feasibility Studies
• Design
• Bidding
• Construction Contract Administration
• Move and Occupancy Planning
WRHA CAPITAL PLANNING DEPARTMENT
Is responsible for procurement of professional services,
construction, furniture and equipment in all projects
for the majority of the Winnipeg Health Region
Provides leadership for master planning at each
hospital site as well as assisting with the strategic plan
for the WRHA
Assists other departments with RFP’s for major
equipment or maintenance work, as requested
WRHA CAPITAL PLANNING DEPARTMENT
Over 50 active projects
Total Approved Capital
Budget over $529 million
39 in Hospitals
6 in Community
2 Corporate
2 Personal Care Homes
1 Agency
WRHA CAPITAL PLANNING DEPARTMENT
Projects typically last 1-8 years from conception to
completion, depending on scale
New initiatives for capital projects are submitted in the
Regional Health Plan
Major new upcoming projects include:
• 3 Access Centres
• Grace Hospital Emergency Department & MRI
• Feasibility for 700 McDermot Multi-Tenant Building
• Specialized Services for Children and Youth
INTEGRATED DESIGN PROCESS
PLANNING LAB
LEAN INITIATIVES
Work Flow Improvement
UNIVERSAL DESIGN
COMMUNITY ENGAGEMENT
INNOVATION