1000商研開講 SD H R PP MM PS FI CO Construction Site TR ERP凍起來?動起來! ERP 動 起來? • What is ERP? • Why ERP attracts business? • How about ERP effects actually? • What shall we prepare for adopting ERP? Operations with ERP... Employee Workplace Design Partner Workplace Collaboration Sub Con / Supplier Workplace Collaborate across Organization through the portal Developer/Cus tomer Workplace ERP Structure H R Human Resources Sales & Distribution Factory Materials Management PS S D PP Controlling Construction Site MM CO FI Financial Accounting TR AM QM PM Plant Maintenance Production Assets Accounting ERP Characters • Integrate separated computer sys. • Collect, generate and store quantities of data • Reduce Enormous Costs – – – – for storing & rationalizing redundant data for rekeying & reformatting data from different sys. for updating & debugging obsolete s/w code for programming communication to transfer data ERP provides the best practice for business. ERP 真的好用嗎? CALL IN 專線 0091-741-5240 CALL IN Welcome!! • FoxMeyer Drug ….. Bankruptcy • Mobile Europe……..Merger Partner Reject • Applied Material…...Give up • Dell Computer……..Unsuitable ERP怎麼一回事? ERP不好用嗎? Reasons of Failure • Large investment of – Money – Time – Expertise • Technical challenges • Business problems Business Must Be Modified • Assumptions: – How companies operate in general …… – “ SAP isn’t a s/w package, it’s a way of doing business ” • Result: – Adapt or completely rework process to fit ERP – Lose its core source of advantage Reconcile the technical imperatives with the business needs . Think About the Business Needs • Competitive priorities : Product distinctiveness – Most makers of PC • Dissolve their sources of advantage – Apple • ERP didn’t lead to the loss of competitive differentiation – Compaq • Invest in writing its own proprietary applications • Writing in the language used by its ERP vendor Think About the Business Needs • Competitive priorities : Cost – Weigh carefully cause the huge investment – Air Products and Chemicals • Decide not to follow the lead – Petrochemicals Industry • Implement ERP in the cheapest way Impact on Org. & Culture • Provide universal & real time data – Streamline their mgt structures – Creating flatter – Flexible and democratic information • Centralize over information & SOP – Consistent with hierarchical, command-and-control org – Consistent operating practices across geographically dispersed unit – Establish core information system ERP全都失敗了嗎? 成功ERP在哪裡? Successful Case: ELF Atochem • Early 1990 – 12 Independent Business Units – Un-smoothly Operation Information – Customer unsatisfied – Top Mgt cannot make timely decision • Top management – Considering adopting ERP…… Successful Case: ELF Atochem • Adopt SAP R/3 – Reconsider Org. strategy – Take only part of SAP system – Reorganize part of Com. Structure • Core implementation team SAP – – – – 60 Business Analyst + IT men Representing of each units Own employee involved One-by-one set Successful Case: ELF Atochem • After adopting SAP …… – More efficient company operation – Customer satisfaction increased – Operation cost decreased • Conclusion – Leaded by Top Mgt., ELF adopted ERP according to their own business strategy successfully. ERP 動 起來? • • • • Careful deliberation of business needs Top management directly involved Never push responsibility down to IT only Implement ERP rapidly but never too rush Control the system, Never be controlled!! ERP Q&A CALL IN 專線 0091-741-5240 SAP系統簡介 •整合解決方案 •工業規格的 •系統設計 •三階式的 •主從架構 •最佳企業流程 銷售管理 (SD) 物料管理 (MM) 品質管理 (QM) 財務會計 (FI) 財務控制 (CO) 資金管理 (TR) SAP R/3 使用者/伺服器 資產管理 專案管理 ABAP (AM) (PS) 設備維護 開發環境 生產管理 (PM) 自動化 工作流程 人力資(PP) 源管理 (HR) •即時性的整合 •國際化 •特定行業 •解決方案 •網路化企業經營環境 ERP Q&A CALL IN 專線 0091-741-5240 e-mail: rsguo@ntu.edu.tw (Andy Guo) 1000商研開講 ERP凍起來?動起來! 感謝您的收看 下週同一時間,再會