Insert Customer Name The Aloha TableService Solution Insert Channel Partner Information Here (Logo, Presenter, etc.) Our Customers, Your Peers Corporate Franchise Restaurant Operator MARKET PRESSURES COST CONTROL SALES GROWTH • Increased Competition • Changing Consumer Preferences • Convenience • Health and wellness OPERATIONAL PRESSURES • High employee turnover • Increasing complexity of operations • Theft and shrink • Food quality and safety • Food cost Labor costs controls Food cost controls Data integrity/Security Store level P&L Exception-based analysis Speed of Service Customer Visits Sales per Visit Sales reporting Average Check Same Store Sales Labor/Sales Theft and Waste The Aloha Technology Ownership Experience Reliability Ease of Use Low Total Cost of Ownership Unified Solution – End to end ConsumerFacing Solutions Cashier/ServerFacing Solutions Self Service Table Management Gift Cards Kitchen Video Loyalty Programs Delivery Reservations Electronic Payment Processing POS Cash Management Labor Management Inventory/Food Cost Management Back Office Hardware Hosting Enterprise Reporting Above Store Configuration Management Price & Menu Configuration Screen Design Menu Scheduling Promotion Management Inventory Configuration Interfaces 3rd Party Back Office Accounting/GL Electronic Payments Authorization Support / Services Implementation Custom Development Integration Support & Maintenance Training Hardware Field Service Aloha TableService Solution Point-of-Sale Back Office Kitchen Video Gift Card Loyalty Above Store Reporting Delivery & To-Go Hardware Aloha TableService Solution The Aloha TableService Solution Why Buy Aloha? Easiest to use system Unified end-to-end solution Reliability and redundancy Superior return to service model Lowest total cost of ownership Aloha TableService Solution The Aloha TableService Solution Easiest to Use 40,000+ restaurant installations Highest customer satisfaction in the industry More Aloha trained servers than any other POS system More than 125 restaurant installs per week Average training time is 1-2 hours, vs. 1-2 days Aloha TableService Solution The Aloha TableService Solution Best Reliability & Return to Service Model Up to 5 year replacement warranty – fixed cost Advanced exchange next business day base level service Whole unit replacement Refurbished units are better than original “like new” Radiant auto loader (RAL) Aloha TableService Solution The Aloha TableService Solution Best Software Redundancy BOH server fail-over to FOH terminal Master terminal and full network failure fault tolerance Auto print re-routing to terminal on network failure “Offline” credit card authorization Simple return to normal operation Aloha TableService Solution The Aloha TableService Solution Lowest Total Cost of Ownership Best field services model Better software support Lower overall ongoing cost over 5-7 years Able to demonstrate overall value with TCO comparison Aloha TableService Solution The Aloha TableService Solution Unified End-to-end Solution Hardware Hardware maintenance Point-of-sale software Back office Above store reporting Gift card, loyalty, kitchen, delivery and a variety of other modules and interfaces Aloha TableService Solution Point of Sale Back Office Kitchen Video Gift Card Loyalty Enterprise Reporting Delivery & To-Go Hardware Aloha Point-of-Sale Point-of-Sale FEATURES Fully redundant Easy to use On the fly FOH reporting Integrated credit card processing Integrated employee performance measurement Best in industry check splitting, combining and settlement Aloha Point-of-Sale Point-of-Sale BENEFITS Reduced training costs Increased speed of service and reduced order error Management and servers stay on the floor with customers Continued operations if a system failure occurs Aloha eCard Gift Card FEATURES Secure, turn-key solution Unlimited card types for special promotions Gift card balance printed on customer receipt Enterprise-wide reporting with scheduled reports deliver via email Flexible configuration using Web-based “Wizards” Aloha eCard Gift Card BENEFITS Drives revenue growth 85% redemption rate Drives new customer acquisition Increased security over paper gift certificates Can be sold by any server anytime Aloha eFrequency Loyalty FEATURES Multiple plan types: item, point, frequency, dollar or random Flexible rewards: instant discounts, gift card credit and “bounce-back vouchers” Easy set-up at both POS site and corporate level Enterprise reporting options including customer history and management alerts Aloha eFrequency Loyalty BENEFITS Stimulate repeat business Drive sales of high margin items Develop more effective target marketing programs Streamline loyalty program administration Mold customers into profit yielding members Aloha Kitchen Display System Kitchen Display System FEATURES Enhanced order production mgmt through cook-time routing Monitoring of key production metrics for improved ticket times Integrated manager alerts Advanced expediter functionality Easy to use and configurable reporting Aloha Kitchen Display System Kitchen Display System BENEFITS Improved production efficiency Reduced supply cost with elimination of paper tickets Reduced counter clutter and equipment needs by eliminating kitchen printers Reduce kitchen staff training time Improve guest service by keeping servers and floor manager in the front of the house Aloha Delivery Delivery/To-Go FEATURES POS-integrated delivery and to-go order management Caller ID integration Maintains customer information and previous order Manage delivery/to-go drivers/servers Aloha Delivery Delivery/To-Go BENEFITS Move easily from POS order entry to customer and delivery/to go screens Save order entry time with autorecognition of customer through caller ID Increase customer satisfaction and service level through customer and order history Increase driver/server productivity with easy-to-use driver management functionality Aloha Inventory Control Back office FEATURES Easy to use application interface Multi-unit capable Interfaces to GL applications Actual vs. theoretical cost Choice of costing methods Receiving by exception Multiple stocking locations Aloha Inventory Control Back office BENEFITS Reduce food and labor costs Control product costs and increased profitability Reduce cost through process automation Control multiple operations with real time reporting and analysis Aloha Enterprise Above Store Reporting FEATURES Real-time web-based reporting Accessible anytime, anywhere Real-time business alerts, based on desired thresholds Consolidated multi-store reporting with extensive drilldowns Automated GL integration Aloha Enterprise Above Store Reporting BENEFITS Allows proactive management of select controllables Significant time and labor cost savings through automation Improved management focus through custom report views Always in-touch with e-mail alerts Radiant Hardware P1500 Series FEATURES Bright 15-inch touch screen Widest range of CPU configurations available Up to eight powered serials ports Four USB ports One digital video port Two PS/2 ports Two dedicated cash drawer ports One PCI expansion slot Radiant Hardware P1200 Series FEATURES High brightness 12-inch color display Biometric login Four powered serials ports Four USB 2.0 ports One DVI-I port Two PS/2 ports Two dedicated cash drawer ports One mini-PCI expansion slot Radiant Hardware Back Office PC’s FEATURES S336 products offered in basic and advanced configurations S4500 products offered in secure or standard front panel All products include the same Intel long-life motherboard Products differ in CPU, hard-drive, network cards and case options Radiant Hardware Kitchen Production System FEATURES Hardened design with solid state logic 10/100 Ethernet networking Compact LCD or CRT displays Hardened 16-button bump bar and support for local kitchen printers Intel® ARM CPU and Microsoft® Windows® CE 5.0 4 LEDs for network, power and processor support Radiant Hardware Aloha Timeclock FEATURES Works seamlessly with the Aloha POS 4x20 back-lit LCD display Wall mounted installation with 10 Base–T networking Standard numeric keypad, biometric login, function keys for punch/meal/break in and out 80MHz RISC=based processor and Microsoft® Windows® CE 3.0 Aloha TableService Solution The Aloha TableService Solution Why Buy Aloha? Easiest to use system Unified end-to-end solution Reliability and redundancy Superior return to service model Lowest total cost of ownership Insert Customer Name The Aloha TableService Solution Insert Channel Partner Information Here (Logo, Presenter, etc.)