Crown Quality Services
Corporate Presentation
AGENDA
CROWN PRESENCE
CORE COMPETENCIES
QUALITY CONTROL
ORGANISATION
SUMMARY
CROWN OVERVIEW
2012
2013
2014
CROWN founded 2012: observed OEM & Tier 1 industries objectives were
for zero-defects, requirement for THIRD PARTY INSPECTION SERVICES
identified.
CROWN 1st site in Chennai ( Ford India): Offering quality residential
engineering service to supplier Ms.Winkelmann – Poland.
CROWN Expansion : OEM’s Ford,RNAIPL,DAIMLER,MARUTI-SUZUKI and
Honda T1 suppliers YAZAKI,TE Connectivity observing benefits invited
CROWN to assist with their suppliers India and Internally
2014 to Date : Exploring and expansion all four region in India, Start up
regional office and exploring service to NCR ( Delhi ) Region
Crown-Quality Policy
We, the employees of CROWN Company,
proudly pronounce our personal
commitment to understand, meet and, when
possible, exceed our Customer's
Requirements through the continuous
improvement of our processes. We are
dedicated to delivering defect free products
on time with competitive cost possible.
Our Mission
 Provide our customer’s with
the highest level of quality
excellence in the field of
3rd party quality service
industry
ROAD MAP - Our way of working
Quality road map with focus on execution
 Plan for executing our strategy with clear
ownership, timeline and resources
 Central accountability, tracking and targets
for all organization activities
 We must flawlessly execute business
processes to prevent problems and
continually improve the way of we work.
KEY FIGURES
• 75 + employees all over India
• 5 Major car plants :- Ford India , Renault Nissan Automotive, Daimler India,
Maruti Suzuki and Honda
• 35 Tier 1 :- Faurecia, TE Connectivity,Montherson,WABCO,SFL,Poona
sims,Nissan,Renault,Borgwarner,Ricoauto,Elringlinger,Amtek,Jinan,Baxer,SEWS
Magnarico,Autolec,Federal mogul,Eaton,KSPG,UFI filter, Sriram piston ,Delphi,
Sona BLW,Valeo clutch,Roto form,Omax auto, Mahle filers, Dana corporation
and Winkelmann.
• Yr.2013 :- 4000 mandays without customer concern
• Yr.2013 :- 0.5 Million turn over company
CORE COMPETENCIES
QUALITY Control
QUALITY Engineering
SERVICES PROVIDED BY CROWN
QUALITY Control & Conformity Management
QUALITY Engineering
Quality control & Rework for suppliers /
CKD
During the project planning
Incoming inspection
o Product & Process audits & validation
Production quality control
o SQA support and implementation
o Monitoring of the quality at the ramp-up
Quality Firewall/CSL2
Production life with the
suppliers
Final product testing / audits
o Receipt inspection
o Quality incidents management
METROLOGY (Future plan)
On-site Metrology
Production life with the
customers
o Customer complaints management
o Quality residents
Calibration
CROWN QMS SYSTEM
the procedures used to guarantee the quality and sustain the results of operations:
 procedures of integration and training (site & Safety) for each Assignment and each operator
 Internal Assignment auditing during the operations (Work place
auditing)
 Identification of boxes/containers with CROWN stickers (date, inspector’s name, etc…)
 Management of traceability
 Real Time Reporting sent to supplier and Host
An error occur, CROWN undertakes the re-sorting before despatch free of charge.
CROWN QMS SYSTEM
CROWN QULAITY CONTROL
SERVICE LOCATIONS
External
warehous
e
Dedicated external CROWN Warehouses Sorting at
suppliers utilities.
Internal
stocks
Containment : sorting and rework in stocks after quality
concerns detected by the Quality department
Assembly
lines
Quality firewall on line of suspicious deliveries
Assistance for mounting difficult components
End of line
Check area
Final check of products according to check-lists
QUALITY CONTROL PROCESS FLOW
Host
Crown
NonNon-Conformance
detected
Containment action
expected
Offering service to Crown
Work instruction
acceptance
Starting Communication
Supplier
Crown assignment sheet /
Quote
Assignment organization
and start up
Offering service to Crown
Crown assignment
approval and Work
instruction
Starting communication
Daily Assignment report
Ok /Not ok parts
communication
End of Assignment
Service invoice sent to
supplier
Ok / Not Ok parts
communication
REPORTS AND FORMATS
•Complete data of Assignment carried out.
•Easy tracking of issues with part/Lot.
•Transparent report maintaining
•Complete data of Task which need to be carried out.
•Will be recorded for future reference.
• Each and every part traceability taken care by Ms.
Crown for all assignments
CROWN ORGANIZATION AT
SITE
CROWN would propose to set up on the site its
standard organization:
• Support and supervisory staff (SM / SA)
• Experienced monitors and controllers (TL / QL )
Site Manager
Site
Assistance
Team Leader
Shift 1
Team Leader
Shift 2
Quality
Inspectors
Quality
Inspectors
CROWN STAFF’S & OFFICE
CROWN STAFF : All Crown staff’s wearing safety shoe, Uniform with
complete company logo, Photo ID card and the customer specific
requirements if any.
CROWN OFFIC : Site manager and Team leaders own the laptop, separate
e-mail ID with Crown address and contact number through Crown CUG.
WHY CROWN
REACTIVITY
Quick response with flexible and experienced local staff
Any New assignments organized within 2 hrs of time frame.
QUALITY
Genuine automotive culture and accurate management of the
quality.
EXPERIENCE
Highly experienced Management and Knowledge
of automotive products and processes
COMMUNICATION
Real time communication
COST
Flexible proposal / cost for hourly, daily
and monthly
THANK YOU
Address:
Corporate Office
1st
4th
Regional Office
No 1,
floor,
Street
Flat No.1A Ground floor
Vijayaraghava puram,
Vatika villa, Chhalera, Sector-44,
80 Feet Road,
NOIDA -201301.
Saligramam, Chennai – 600097.
Tamil Nadu
Phone
: +91 8015868978 / +91 9884608016
: business@crownqualityservices.com
Email Web
: www.crownqualityservices.com
: AKUPD4286DSD003
Service Code
: 51001045480000699
ESIC Code
: TN/AMB/69433
EPF Code