How to Create a World-Class Project Management Organization? Dr. Nick J. Lavingia, P.E. Chevron Project Management Consultant APEGGA Annual Conference, Calgary April 26-27, 2007 Nick Lavingia 1 Dr. Nick J. Lavingia, P.E. Project Management Consultant Chevron Nick has over 30 years of Global Project Engineering, Management, Consulting and Training experience in the Energy industry. As a Project Management Consultant at Chevron, he provides Consultation and Training to Project Professionals worldwide. Nick has a B.S. and M.S. in Chemical & Petroleum-Refining Engineering and a Ph.D. in Engineering Economics & Management from the Colorado School of Mines. He is a registered Professional Chemical Engineer in the State of California. Nick is a member of Project Management subcommittee for Athabasca Oil Sands expansion project. He has published and presented many papers at technical organizations and is a recipient of industry award from Pathfinder for outstanding Contribution to the advancement of Project Management Technology and Chevron Chairman’s award for implementing Value Engineering throughout the corporation. Nick Lavingia 2 Agenda • • • • Business Case for Improvement Five Steps to Success: Step 1: Common Language (PMI’s PMBOK) Step 2: Common Project Development & Execution Process Step 3: Application of Value Improving / Best Practices Step 4: Total Cost Management Step 5: Training & Certification Summary Q&A Nick Lavingia 3 Business Case for Improvement Improved Capital Stewardship Lower Costs Better Projects More Projects Improved ROCE Higher Earnings Growth Higher Market Confidence Higher P/E Improved TSR Nick Lavingia 4 Project Management’s Impact on the Bottom Line Project Management Improves ROCE by Increasing Revenues, Decreasing Expenses, and Reducing Capital Employed REVENUE MINUS EXPENSES = ROCE CAPITAL EMPLOYED Nick Lavingia 5 Project Management Leads to Pacesetter Performance (Cheaper, Faster, and More Predictable) Industry Average Facility Cost 1.25 Company X 30% Improvement Industry Average 1 Pacesetter Company 0.75 0.75 1 30% Improvement 1.25 Execution Schedule Nick Lavingia 6 Step 1. Common Language Nick Lavingia 7 PMI’s PMBOK Project Management Skills from PMBOK: --Project Integration Management --Project Scope Management --Project Time Management --Project Cost Management --Project Quality Management --Project Human Resource Management --Project Communications Management --Project Risk Management --Project Procurement Management Nick Lavingia 8 Step 2. Common Project Development & Execution Process Nick Lavingia 9 Project Development & Execution Process A Process that Facilitates the Optimal Use of Resources (Dollars, People and Technology) Over the Life of an Asset / Project to Maximize Value. Desired Outcome • Select the Right Projects by Improving Decision Making • Improve Project Outcomes through Excellence in Execution of Decisions Nick Lavingia 10 Project Management Vision High Decision Quality Consistent Success • Good Projects • Good Execution Random Success • Good Projects • Average Execution Mid Success Unlikely • Poor Projects • Poor Execution Low Random Success • Poor Projects • Good Execution Mid High Execution Quality Nick Lavingia 11 Project Development & Execution Process AFE PHASE 1 IDENTIFY & Assess Opportunities Determine Project Feasibility and Alignment with Business Strategy 1 PHASE 2 2 PHASE 3 SELECT from Alternatives DEVELOP Preferred Alternative Select the Preferred Project Development Option Finalize Project Scope, Cost and Schedule and Get the Project Funded 3 PHASE 4 EXECUTE (Detail EPC) Produce an Operating Asset Consistent with Scope, Cost and Schedule 4 PHASE 5 5 OPERATE & Evaluate Evaluate Asset to Ensure Performance to Specifications and Maximum Return to the Shareholders AFE = Appropriation For Expenditure Nick Lavingia 12 Project Management’s Impact on Creating Value Value Identification Value Realization Good Project Execution Good Project Definition VALUE A B Poor Project Execution C Poor Project Definition Phase 1 Opportunity Identified Phase 2 Generate & Select Alternatives Phase 3 Develop Preferred Alternative Nick Lavingia AF E D Phase 4 Execute Phase 5 Operate 13 Project Development & Execution Process AFE PHASE 1 IDENTIFY & Assess Opportunities Clearly Frame Goal Test for Strategic Fit Preliminary Overall Plan Preliminary Assessment ~1 % Engng. Phase 1 Estimate 1 PHASE 2 SELECT from Alternatives 2 PHASE 3 DEVELOP Preferred Alternative Generate Alternatives Fully Define Scope Preliminary Development of Alternatives Develop Detailed Execution Plans Develop Expected Value Identify Preferred Alternative Phase 2 Est. 3 PHASE 4 EXECUTE (Detail EPC) Implement Execution Plan Min. Changes Finalize Refine Estimate Operating Plan Submit Funding for Approval ~25 % Engng. Phase 3 Est. (+/- 10 % Accuracy) 4 PHASE 5 5 OPERATE & Evaluate Operate Asset Monitor & Evaluate Performance Identify New Opportunities Business Plan for Phase 5 Project Review AFE = Appropriation For Expenditure Nick Lavingia 14 Influence vs. Expenditures Major Influence Rapidly Decreasing Influence Low Influence Final Authorization INFLUENCE EXPENDITURES Front End Loading IDENTIFY Gate DSP SELECT Gate Gate DSP DEVELOP Gate Gate DSP EXECUTE Gate Gate DSP OPERATE Gate DSP DSP = Decision Support Package Front End Loading Nick Lavingia 15 Key Players • Decision Makers • Multifunctional Project Team --Business, Technical, Operations and Maintenance • Stakeholders • Contractors • Vendors / Suppliers Nick Lavingia 16 Management’s Role (1) Accountability—Business evaluation should be conducted 1 to 2 years after project completion and Project Sponsor should be held accountable for the financial outcome. Accessibility—Management should actively participate in gate keeping meetings at the end of each phase of the Project Management Process and communicate frequently with the project team. Nick Lavingia 17 Management’s Role (2) Leadership—Management should establish clear expectations and objectives for the project team. Resources—Provide resources of right people and funding to support the project team. Behaviors—Demonstrate visible support and provide positive consequences for following Project Management Process, Best Practices and sharing Lessons Learned. Nick Lavingia 18 Step 3. Application of Value Improving / Best Practices Nick Lavingia 19 Value Improving / Best Practices Value Improving / Best Practices are tools to improve project planning and execution. In conjunction with a structured Project Management Process they can optimize: • • • • Cost Schedule Performance Safety Nick Lavingia 20 Value Improving / Best Practices Phase 1 Phase 2 Phase 3 Phase 4 Phase 5 IDENTIFY & Assess Opportunities SELECT from Alternatives DEVELOP Preferred Alternative EXECUTE (Detail EPC) OPERATE & Evaluate • Decision & Risk Analysis • Project Execution Planning • Lessons Learned (Share) (Seek) • Value Improving Practices by IPA • Post Project Assessment • Peer Review • Pre-Funding Assessment $ EST Legend: D PFD $ EST D P&ID AFE = Appropriation for Expenditure D = Decision Point IPA = Independent Project Analysis, Inc. Nick Lavingia D AFE • Business Evaluation D D PFD = Process Flow Diagram P&ID = Piping & Instrumentation Diagram 21 Step 4. Total Cost Management Nick Lavingia 22 Total Cost Management Phase 1 IDENTIFY & Assess Opportunities Phase 2 SELECT from Alternatives Phase 3 DEVELOP Preferred Alternative Phase 4 EXECUTE (Detail EPC) (Funding +/- 10% Accuracy) (Definitive) Phase 5 OPERATE & Evaluate • Economic Analysis (NPV, ROR, Payout) • Cost Estimating (Conceptual) (Cost Collection / Analysis) • Planning/Scheduling (Milestone) (CPM Bar Chart) (CPM Resource Loaded) (Monitor & Update) • Benchmarking (Pre-Funding Assessment) (Set Pacesetter Target) (Cost / Capacity) (Post-Project Assessment) •Contracting/Procurement (Strategy) (Pre-Qualification) (Award / Monitor) Performance Measurement •Cost Control/Forecasting (Earned Value) (Establish Progress Payments) (Establish Cost Accounts & Budgets) (WBS) (Closeout) (Trend / Forecast) •Progress reporting •Finance/Audit $ EST D PFD $ EST Legend: AFE = Appropriation for Expenditure D = Decision Point EPC = Engineer, Procure & Construct (Capital versus Expense) D P&ID NPV = Net Present Value ROR = Rate of Return CPM = Critical Path Method Nick Lavingia (Asset Accounting) D AFE D D PFD = Process Flow Diagram P&ID = Piping & Instrumentation Diagram WBS = Work Breakdown Structure 23 Step 5. Training and Certification Nick Lavingia 24 Training • Project Management Skills from PMBOK --Project Integration Management --Project Scope Management --Project Time Management --Project Cost Management --Project Quality Management --Project Human Resource Management --Project Communications Management --Project Risk Management --Project Procurement Management • Business Decision & Risk Analysis • Leadership Roles & Behaviors Nick Lavingia 25 Certification • All Decision Makers should be certified in: -- Overview of PMBOK Areas -- Business Decision & Risk Analysis -- Leadership Roles & Behaviors • All Project Professionals should be certified in: -- PMBOK Areas -- Business Decision & Risk Analysis -- Leadership Roles & Behaviors Nick Lavingia 26 Summary Common Language, Common Project Development & Execution Process, Application of Value Improving / Best Practices, Total Cost Management and Training / Certification can help create a World-Class Project Management Organization that Delivers: • • • • Better Cheaper Faster Safer PROJECTS Nick Lavingia 27