NASA Enterprise IT Operations Ed Faulkner, Program Director, NASA Enterprise IT National Center for Critical Information Processing and Storage (NCCIPS) Jim Connor, Program Manager, NCCIPS September 9, 2014 | Stennis Business Consortium © SAIC. All rights reserved. NASA Enterprise IT Operations We provide comprehensive Enterprise IT solutions and services across the entire agency 2 © SAIC. All rights reserved. NASA Enterprise IT Operations Our services touch over 60,000 NASA and contractor employees every day 3 © SAIC. All rights reserved. NASA Enterprise IT Operations - Contracts • NASA Integrated Communications Services (NICS) • Enterprise Applications Service Technologies (EAST ) • National Center for Critical Information Processing and Storage (NCCIPS) • NASA Aircraft Management Information System (NAMIS) • Independent Verification and Validation (IV&V) • Goddard Unified Enterprise Services and Technology (GUEST) 4 © SAIC. All rights reserved. National Center for Critical Information Processing and Storage (NCCIPS) NCCIPS - Overview Provides Tier III secure processing and storage facilities for nationally sensitive, critical, or classified Federal information 6 © SAIC. All rights reserved. NCCIPS - Services • IT facilities operation and maintenance • IT systems integration • Computer operations • Infrastructure • Hardware & software • Networking • Site preparation 7 © SAIC. All rights reserved. NCCIPS - Highlights • Shared services model • 24x7 Facility Operations staff monitoring • Tier III redundant (N+1) power from two National Grids • Robust network infrastructure with multiple, discreet communication paths • FE-25 clean agent fire suppression • Layered security 8 © SAIC. All rights reserved. Working with SAIC – Marketing to Primes • SAIC has a Small Business Corporate Office and Business Development Offices • Seek an advocate within the SAIC Small Business Office for assistance in finding new business opportunities and decision makers • SAIC works primarily for the Federal Government, so please be sure your firm is registered and has current information within Dunn & Bradstreet, CCR, Vetbiz • When meeting with SAIC and other Large Business Primes: – – – – – – Know the Corporation your are targeting Know their customers and programs where you fit. Know how you can help a Prime win new opportunities Keep up-to-date brochures with past experience and customers supported Identify specific contracts you wish to partner Ask about your pathway to decision makers and capture managers 9 © SAIC. All rights reserved. Subcontractor Attributes • • • • • • • • • • Work Honestly and Ethically Ability to work as a Team Customer focused Reasonable cost Great Safety record Has relevant experience and past performance Is reliable/responsive/flexible Is committed to qua Is financially responsible Understand the Prime Contractor position and responsibilities 10 © SAIC. All rights reserved. Final Thoughts • The Federal pipeline is long – plan 18 - 24 months ahead for teaming opportunities • Utilize the great documents NASA provides on future opportunities • Do your homework, know where you fit best, and how you can help the Prime win • Increase your firms visibility with customers – have name recognition • Know the potential customer requirements • Develop an advocate within the company that can streamline your marketing • Bring innovation and creativity to the meetings • Be ready to respond in short notice 11 © SAIC. All rights reserved.