VPF New Employee Orientation
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VPF New Employee Orientation December 14, 2011 Michael W. Howard Vice President for Finance December 14, 2011 VPF New Employee Orientation Vice President for Finance My Background • MIT undergraduate • U. Of Chicago Booth School of Business MBA • Deloitte Consulting • Fidelity Investments My Commitment to MIT • Alumnus My Leadership Style • Collaborative • Visible • Customer-centric • Intuitive • “True North” My First Impressions • Great foundation • High level of commitment • Sense of Teamwork • Ongoing opportunities December 14, 2011 VPF New Employee Orientation Budget, Finance & Treasury (BFT) Allen Marcum December 14, 2011 VPF New Employee Orientation Budget, Finance & Treasury Budget • Allocate and monitor central financial resources Finance Treasury • Longer range, strategic planning from capital to budget to cash • Cash operations/funding of operating bank accounts AR, Cashiers and Merchant Services • Accounts Receivable: Bill non-research customers for money they owe us • Cashiers: Process incoming checks—NO CASH! • Merchant Services: Run PCI (credit card compliance) December 14, 2011 VPF New Employee Orientation Carol Schultz Allen Marcum Director, Budget, Finance & Treasury Office Manager Finance Jeff Blundell Senior Financial Analyst Eileen DesRosiers Senior Financial Analyst Allison Parisi Senior Financial Analyst Kenneth Suprin Senior Financial Analyst Budget John Donnelly Assistant Director, Budget, Finance & Treasury Rob Slauzis Operations and Systems Cashier Accounting Services Joy Matos Accounting Manager Clarel AuGuste Staff Accountant Yan Jiang Accounting Officer Henry Leung Financial Assistant Danielle Khoury-Galou Accounting Manager Sue Ellen Howe Senior Staff Accountant Manali Patel-Bettendorf Accounting Officer Elza Bilong Senior Accounting Officer Cheryl Whelan Assistant Accounting Officer Pat Crosby Financial Assistant II Accounts Receivable Donna Cairns Accounting Officer Donna Lagrotteria Staff Accountant Cathy Levins Financial Assistant II Tax Anshu Tiku Tax Manager Rebecca Berger Tax Accountant Yeo Jin Kim Tax Co-Op Open Position Jo Lyn Whitlock Tax Analyst Accounting Officer Ying Liu Accounting Officer Alicia Ma Accounting Officer Jim Thompson Payroll Benefits Accounting December 14, 2011 VPF New Employee Orientation Financial Operations Gerry O’Toole December 14, 2011 VPF New Employee Orientation VPF Financial Operations Operational Areas • Business Systems – Tricia Sullivan-Mullen • HR/Payroll Service Center– Doug Le Vie • Sourcing – Sara Malconian • Accounts Payable – John Larkin • Contracts– Tony Flaherty • Financial Accounting– James Walsh Customer Satisfaction Customer Experience Values • Responsiveness • Ownership • Building Partnerships • Flexibility/Special processing • Communications • “Getting to yes” • ePaystubs and eW-2s • eRFP reimbursements • Appointment Process Redesign • Flexible reimbursement choices • Nimble • Passion • Energetic • Forward thinking • “See around corners” • Fun What’s important to Financial Operations? Seeing what we do through the customers’ eyes How can we make our customers’ lives easier? Opportunities to use automation to improve service Operational excellence December 14, 2011 VPF New Employee Orientation Joanne Reynolds Gerry O’Toole Director of Financial Operations Procurement Assistant Business Systems Tricia SullivanMullen Manager, Business Systems Scott Ball Senior Business Systems Analyst Laurie Farinella Payroll Operations Specialist Cornel Louis Vendor Maintenance Specialist Lody Petriv Senior SAP & Budget Process Analyst Jeff Rosa Administrative Assistant Leslie Wright Senior Business Systems Analyst HR/Payroll Services Doug LeVie Sara Malconian Manager, HR/Payroll Service Delivery Mae Jones Senior HR/Payroll Representative Monica Hammond Payroll Assistant Ana Ludwig Senior HR/Payroll Representative Kristen McCormick HR/Payroll Service Center Representative II Sourcing & Procurement Assistant Director of Strategic Sourcing and Procurement Marsha Dailey HR/Payroll Service Center Representative Lilian Garcia HR-Payroll Representative II Nicole Valente HR/Payroll Service Center Representative Michelle Williams HR/Payroll Service Center Representative Priya Rhodes Short-term Employee Andy Barnes Purchasing Agent Ann Julian Purchasing Agent Jimmy Kontoravdis Strategic Sourcing Analyst Paul Morrison Purchasing Agent Stephen Newman Strategic Sourcing Analyst Minerva Tirado Strategic Sourcing Analyst Derek Welcome Strategic Sourcing Analyst Contracts John Doyle Tony Flaherty Assistant Director Cecilia Talamantes Senior Data Analyst John Goddard AP Services Assistant Director Christina Lo Contract Administrator Sheila Kisich James Walsh Senior Accounting Officer Wayne Dwyer Assistant Accounting Officer Manager, HR/Payroll Accounting Cathy Cherico Accounting Officer Mariann Carnazzo Brion McAlarney Senior Accounts Payable Assistant Michelle Pafundi Rich Corrente Accounts Payable Assistant Assistant Contract Administrator I Buyer Financial Accounting John Larkin Contract Administrator Buyer Queen Grover Catelin Matos Accounts Payable Assistant Purchasing Agent Beth Kelly Brenna Niles Senior Accounts Payable Assistant Buyer Anna Kovaleva Joachim Ngaleu David Petricone Strategic Sourcing Analyst Strategic Initiatives Senior Accounts Payable Assistant Buyer Lucia Sander Buyer Carl Biancucci Lindsay Grace Short-term Employees Janet Mulstay Senior Accounts Payable Assistant Ladawyna Cox Eudarck Santos Steven Siwy Denise LeBlanc Accounts Payable Assistant Darren Levie December 14, 2011 Senior Accounts Short-term Employees Payable Assistant VPF New Employee Orientation Emily Do Staff Accountant Michael Flaherty Financial Operations Staff Accountant Janice Headley Staff Accountant Yimin Mao Financial Operations Staff Accountant Dimana McDonald HR/Payroll Accountant Darren Scartissi Distribution/Time Administrator Jasminka Velagic Financial Assistant II Senior Director Robin Elices December 14, 2011 VPF New Employee Orientation VPF Senior Director Areas Operational Areas • Property – Kevin Milligan • Sponsored Accounting – Pam Schickling • Travel – Kathy McGrath Community Facing Support Activities • Communications • Training • Customer Satisfaction – Scott Rolph VPF-wide viewpoint Special Projects • Process Redesign and Systems Implementation – Janet Sparks Research Administration Compliance • Research Administration Coordinating Committee (RACC) • Bridge to Office of Sponsored Programs (OSP) and Office of Vice President for Research (VPR) Represent DLC perspective Focus on meeting community needs Connectivity to MIT administrative areas and DLCs December 14, 2011 VPF New Employee Orientation Robin Elices Senior Director Communications, Training & Customer Satisfaction Scott Rolph Senior Communications Officer Jordan Lewis Communications Coordinator Travel & Procurement Card Services Kathy McGrath Manager of Travel Operations Property Special Projects Kevin Milligan Janet Sparks Associate Director of Property (TAT) Training Coordinator Joanne Chute Mike McCarthy Manager of Property Devin Mead-Ward Travel Assistant Bill DeOliveira Property Administrator Kara Sechrist Travel Assistant Richard Janus Property Accountant John Erkkila Government Property Administrator Vietnam Le Yan Ting Sun Short-term Employee Al Martignetti Senior Property Accountant Accounting Officer, Government Rhonda Dragon Senior Staff Accountant – NSF, DOD Lino Gelormini Senior Staff Accountant – DOE, NASA William Hodkinson Rich Schiavoni Senior Property Inventory Assistant Michael Yates Property Auditor Margaret Benson Business Analyst – ARRA Reporting Michael DiPalma Staff Accountant – Billing and Collections Mike Khaykin Staff Accountant Inventory Assistant Ellen Sico Senior Travel Officer Manager of Sponsored Accounting Tim Vacha Manager of Property Mike Savio Pam Schickling Special Projects Officer Kim Harmon P-Card Administrator Sponsored Accounting Ryan McAlarney Senior Property Inventory Assistant Andrew Tivnan Senior Property Inventory Assistant Ken McLaughlin Warehouse Attendant (Shortterm Employee – part-time) Staff Accountant -- NIH Virginia Johnson Senior Staff Accountant – Other Federal Barbara Nickerson Administrative Assistant – Wires, Draw-downs December 14, 2011 VPF New Employee Orientation Brian Pierson Staff Accountant – Billing and Collections Dale Twomey Senior Staff Accountant – Industrial Rahul Bisht Michelle Graham Vardan Kirakosyan Bikram Shrestha Short-term Employees Human Resources & Administration Ann E.W. Harvey December 14, 2011 VPF New Employee Orientation Human Resources & Administration Valerie Alleyne Ann E.W. Harvey Director, Human Resources & Administration Receptionist Administrative Assistant Suzette Clinton HR Business Partner December 14, 2011 VPF New Employee Orientation VPF Human Resources & Administration Who We Are • Ann E.W. Harvey, Director of Human Resources and Administration • Suzette Clinton, Human Resources Partner • Joan Fusco, Human Resources Officer, Central MIT HR Employee Experience • Buddy System for new employees • VPF HR monthly newsletter • Employee engagement • Growth and Development opportunities • CHR offerings (Essentials etc, tuition benefit) • VPF Professional Development Initiative • Other offerings (Partnership, YMCA Achievers and others) Performance Appraisal, Salary Review Process • We play a crucial part in career development • VPF Performance Appraisal Process • Online form • Competencies and VPF values • Support staff, April 1 • Administrative staff, July 1 Administration Services • Office supplies, reception, conference room, questions or issues around office space or NE49 • Assistance with building or card access • Ordering business cards, letterhead and envelopes • Projectors available for meetings • Issue with copy or fax machine December 14, 2011 VPF New Employee Orientation VPF Service Area Presentations December 14, 2011 VPF New Employee Orientation Budget & Treasury Rob Slauzis December 14, 2011 VPF New Employee Orientation MIT’s Budget System – Nimbus Budget data SAP/Data Warehouse Draft JV Budget submissions Nimbus Cost object master data Current budget Nimbus-web – DLC Access Nimbus functionality DLC budget submissions Salary increases (global budgeting) Secondary cost calculation (EB, F&A) Budget change transactions GIB carryforward calculation at closing December 14, 2011 VPF New Employee Orientation BF&T – Treasury & Cash Management Two-fold mission: 1. To ensure adequate liquidity through proper cash forecasting 2. To provide an investment strategy for working capital Daily operations (Bank of America) Ensure daily liquidity (bills, tax payments, debt service, payroll) Manage banking relationship (new accounts & services, troubleshooting, CashPro) Long-term planning (BOA/MITIMCo/State Street Bank) Ensure long-term liquidity Provide working capital asset allocation December 14, 2011 VPF New Employee Orientation Treasury – Daily Operations Ensure daily liquidity in the Campus Master account Check bank balance Review disbursements sent to treasury@mit.edu Calculate funding needed Wire operating $ to Campus Master account Recently simplified process December 14, 2011 VPF New Employee Orientation Current Daily Wires – BoA BoA Pool C Receipts (#3306) BF&T Wire to BoA Campus Master Operational funding (#6603) Wire to SSB (#853B) As needed December 14, 2011 VPF New Employee Orientation Accounts Receivable Donna Cairns December 14, 2011 VPF New Employee Orientation What We Do Business cycle for billing and collection in support of MIT activities via following functionality in general accounts receivable: Quarterly close Billing Dunning Collection Reporting General Accounts Receivable: accounts-receivable@mit.edu December 14, 2011 VPF New Employee Orientation Receivables As of Q1FY12 ($1000’s) December 14, 2011 VPF New Employee Orientation General Accounts Receivable FY11 Invoices - 1350 each month FY11 Dunning Letters - 450 each month Areas include: Benefit Accounting CMSE Document Services Endicott House Housing & Dining Libraries Machine Shop Major Agreements Medical December 14, 2011 VPF New Employee Orientation Merchant Services Donna Cairns December 14, 2011 VPF New Employee Orientation Merchant Services-What We Do Monitor compliance – Ensure merchants continuously meet compliance requirements (questionnaire, scanning, penetration testing) Set up new merchant accounts On-going merchant business support (request tracker) Work with IS&T and merchants to develop new functionality Wireless Solutions PayPal PE Systems Merchant Services: chargemit@mit.edu December 14, 2011 VPF New Employee Orientation What is PCI-DSS PCI-DSS is Payment Card Industry Data Security Standards. PCI – DSS provides a framework for security best practices that minimize security risks and costs associated with data breaches. These standards were set by American Express, Discover Financial Services, JCB, Mastercard Worldwide, and Visa International. December 14, 2011 VPF New Employee Orientation o o PCI Executive Committee •Oversee MIT PCI program •Escalation body •Funding Michael W. Howard Marilyn Smith Deborah Fisher PCI Oversight PCI Compliance Officer •PCI compliance •Security and business policy & procedures •Enhancement governance Donna Cairns Tim McGovern Merchant Type D Support Campus Medical Lincoln Lab PCI Consultant Ann FlandersDoland PCI Consultant Ann FlandersDoland PCI Consultant Ann FlandersDoland Ongoing Operational Support IT Business Analyst IS&T SAIS Seth Seligman IT Technical Analyst IS&T OIS Garry Zacheiss PCI Compliance Specialists - VPF Cheryl Whelan CyberSource December 14, 2011 VPF New Employee Orientation Merchant Statistics – FY2011 MIT has over 110 operating merchants – DLCs/groups accepting credit card payments $41.4M sales (Excludes credits, refunds for VISA/MC) 250K transactions December 14, 2011 VPF New Employee Orientation Cheryl Whelan Cashiers December 14, 2011 VPF New Employee Orientation Cashier’s Office Functions Check deposits DLCs may send checks to Cashier’s Office or deposit checks directly into on-campus Bank of America locations Handling Cash Office became a cash-free facility in July 2010 DLCs set up to deposit cash directly into bank Alternate service for DLCs that infrequently receive cash Manage Process petty cash funds incoming non-sponsored wire transfers December 14, 2011 VPF New Employee Orientation Questions/Assistance Please contact: Cheryl Whelan 617-253-5426 cashiers-office@mit.edu December 14, 2011 VPF New Employee Orientation Tax Services Anshu Tiku December 14, 2011 VPF New Employee Orientation What We Do Compliance with Federal, State and International tax laws at the entity (i.e. non-payroll) level December 14, 2011 VPF New Employee Orientation Who We Are Tax Manager Tax Accountant Tax Co-op Open position – Tax Analyst December 14, 2011 VPF New Employee Orientation Finance Eileen DesRosiers December 14, 2011 VPF New Employee Orientation Finance: Mission & Scope Integrate the bold and evolving mission of MIT with a sustainable financial model Facilitate decision-making through fact-based analysis Capital Base Intergenerational Balance & Financial Equilibrium December 14, 2011 VPF New Employee Orientation Budget Model Update – FY11 Proposed Budget 8.25% Investment Return in FY10 Endowment Return Case Scenario Analysis - FY11 Budget 8.25% Investment Return in FY10 & 18% FY11 Endowment Payout Cut $60 $40 $35.0 $27.3 $20 Planning model demonstrates the effect of the following factors: •8.25% investment return assumed for FY10 •Impact of FY11 budget cuts •18% payout reduction in FY11 with Tobin rule thereafter $4.4 ($20) ($40) ($60) ($80) A: 8.25% in FY10, then 8.25% long term return B: 8.25% in FY10, then 7% long term return C: 8.25% in FY10, then 5% long term return D: 8.25% in FY10, then 3% long term return FY2020 FY2019 FY2018 FY2017 FY2016 FY2015 FY2014 FY2013 FY2012 FY2011 FY2010 ($100) FY2009 $ Millions $0 December 14, 2011 VPF New Employee Orientation HR/Payroll Mae Jones Our Focus The HR/Payroll group is responsible for processing Payroll impacting transactions for all employees and students accurately and in a timely manner. Assist the community in processing complex non standard actions. ensure that all transactions are compliant with MIT HR/Payroll policies, practices and procedures. Respond to all customer inquiries regarding payroll issues and process off-cycle payments as requested by the community. Provide customer service that exceeds our customers expectations December 14, 2011 VPF New Employee Orientation Key Metrics Key metrics for Fiscal Year 2011 # of Employees Paid Monthly: 12,458 # of Employees Paid Weekly : 3,800 # of Pension Retirees Paid : 5,695 Total off-cycle checks requested by departments: 2015 Total off-cycle checks due to Processing Errors : 76 Total off-cycle checks : 2090 Total Transactions Monthly average : 18,938 Total Manual Transactions Monthly average : 2,562 Total Automated Transactions Monthly average : 16,376 December 14, 2011 VPF New Employee Orientation Key Metrics Nov 10 - Oct 11 by Inquiry Method 1000 900 800 700 600 500 400 300 200 100 0 Nov-10 430 Dec-10 418 Jan-11 545 Feb-11 836 Mar-11 954 Apr-11 648 May-11 605 Jun-11 753 Jul-11 623 Aug-11 565 Sep-11 702 Oct-11 885 0 0 1 1 1 0 0 1 0 3 0 1 Phone 332 340 413 253 494 422 452 674 442 384 358 441 Walk-In 102 77 99 49 118 124 194 268 197 204 208 267 0 18 16 24 40 27 30 60 17 16 22 29 Email Fax Unassigned December 14, 2011 VPF New Employee Orientation Helpful Links VPF HR/Payroll website http://vpf.mit.edu/site/content/view/full/264 SAPweb Employee Services http://mit.edu/sapwebss/PS1/home.shtml HR / MIT Personnel Policy Manual http://hrweb.mit.edu/policy/4/4-2.html Human Resources Officers http://web.mit.edu/hr/empservices/hro.html December 14, 2011 VPF New Employee Orientation Strategic Sourcing and Procurement Sara Malconian Our Focus Procurement of goods and services of approximately $1.2 billion annually Identifying partner suppliers based on the needs of the MIT community Working to yield significant savings to MIT Developing and maintaining efficient and customer-friendly methods of buying products and services Providing the highest level of customer service to the MIT community December 14, 2011 VPF New Employee Orientation Procurement at MIT Preferred methods to purchase products and services at MIT: MIT Procurement Card (ProCard) 187,500 transactions this year Electronic Purchasing Tools (SAPweb) Electronic Catalogs (eCat) 94,000 transactions this year External and Internal Requisitions (Purchase Orders) 48,500 transactions this year December 14, 2011 VPF New Employee Orientation Helpful Links Procurement web site http://vpf.mit.edu/procurement ProCard http://vpf.mit.edu/pcard SAPweb http://web.mit.edu/SAPweb/PS1/index.shtml eCat https://web.mit.edu/ecat/ecat3/ Procurement Forms http://vpf.mit.edu/procurement/forms Electronic Request for Payment (eRFP) http://vpf.mit.edu/erfp December 14, 2011 VPF New Employee Orientation Accounts Payable John Larkin December 14, 2011 VPF New Employee Orientation Accounts Payable Our mission: To pay MIT’s bills accurately and in a timely manner. Processed 146,000 manual invoices (FY11), down from 182,000 in FY10. Processed 385,000 non manual transactions in FY11. Types of payments Purchase order based Non-purchase order based Launched eRFP in July 2010 – over 99% adoption Emphasis on more electronic invoicing and payments, we expect to add approximately 35 vendors to electronic invoicing next year. Another goal is to reduce paper check payments. Vision: End-to-end electronic buy-pay process December 14, 2011 VPF New Employee Orientation Travel – MIT Discounts Jimmy Kontoravdis December 14, 2011 VPF New Employee Orientation Discounts http://www.vpf.mit.edu/travel Air, hotel, car, private sedan, visa/ passport processing 3 preferred travel agencies (one of which fulfils the online booking tool “Concur Travel”) All travel discounts may be used for both business and leisure travel – conditions apply If needing local accommodation due to inclement weather feel free to contact me at x 32756 as I may be able to negotiate a low cost room December 14, 2011 VPF New Employee Orientation Travel Kara Sechrist December 14, 2011 VPF New Employee Orientation Travel at MIT oWhat we do: Manage the Expense Reporting and Reimbursement process to assure compliance with MIT’s Travel Policy and meet the needs of Travelers and Administrators VPF Travel processes an average of 3,159 Travel Expense Reports per month The average monthly spend on Institute Travel is $2.5 million Currently there are 2,706 MIT Travel Card Holders How to learn about MIT’s Travel Policy and requirements for MIT Business Travelers: Please visit the Policy and Procedures section of our website at: http://vpf.mit.edu/site/travel/policies_procedures Are there Travel Agencies MIT works with to receive special rates? Yes, MIT’s preferred Travel Agencies are as follows: - BCD Travel (online booking tool linked with the Concur Expense Reporting System) - OT&T Travel Management - Travel Collaborative These agencies and other Travel Supply Partners can be found on VPF’s website: https://vpf.mit.edu/site/procurement/smartbuy/products_and_services/categories December 14, 2011 VPF New Employee Orientation Travel at MIT Paying for your Business Related Travel: The MIT Travel Card is a purchasing tool available to MIT Travelers. MIT Travel Card Transactions are linked with/fed into our online Travel and Expense Reporting System, Concur. To apply for the MIT Travel Card Please send an email to travelsupport@mit.edu Post Trip Expense Reporting: Travel Expense Vouchers to either reconcile MIT Travel Card Transactions or request reimbursement for out of pocket Travel Expenses are handled online using the Concur Travel and Expense System. The Concur Travel and Expense System can be accessed via SAPweb Self Service under the Money Matters Tab: http://web.mit.edu/sapwebss/PS1/home.shtml Contact Us: Travel 600 Technology Square, NE49-4037 travelsupport@mit.edu Please see Travel website for staff phone numbers: http://vpf.mit.edu/site/travel/staff December 14, 2011 VPF New Employee Orientation Sponsored Accounting Dale Twomey December 14, 2011 VPF New Employee Orientation Sponsored Accounting Responsible for the financial reporting and billing of sponsored awards estimated at $650 million annually. Four Teams: Government Industrial ARRA (American Recovery and Reinvestment Act) Billing & Collections December 14, 2011 VPF New Employee Orientation Property Michael McCarthy December 14, 2011 VPF New Employee Orientation What We Do EQUIPMENT, LAND, BUILDINGS INVENTORY REPORTING RELATIONSHIPS WITH DLC’S AUDIT METRICS December 14, 2011 VPF New Employee Orientation General Ledger Accounting Joy Matos December 14, 2011 VPF New Employee Orientation The Team Clarel Auguste Yan Jiang Henry Leung Ying Liu Alicia Ma Joy Matos Jim Thompson December 14, 2011 VPF New Employee Orientation What We Do Monthly/Quarterly closing of the Institute’s books SAP Non-WBS Master data creation / updates JV approvals Benefits accounting & analysis Quarterly schedules/analyses December 14, 2011 VPF New Employee Orientation What We Do Bank reconciliations Workshops/training Internal Reporting and Projects Point-of-contact for general ledger and JV questions for the MIT community December 14, 2011 VPF New Employee Orientation Financial Reporting Danielle Khoury-Galou December 14, 2011 VPF New Employee Orientation Communications, Training & Customer Service Scott Rolph December 14, 2011 VPF New Employee Orientation How We Support VPF • • • • • • • • Customer Satisfaction Communications Training Website VPF Newsletter Policies & Procedures Events Project-based Templates – Branding VPF Online Community Support and Guidance • Development of Online Training • Support and Guidance for Face-to-Face Training • MIT Training Alignment Team • Training Partners • Road Shows • Customer Feedback Sessions • Rapid Response, Customer Centric, Coordinated December 14, 2011 VPF New Employee Orientation VPF Online Community http://vpf.mit.edu/vpf_online_community December 14, 2011 VPF New Employee Orientation Technical Support for VPF Employees Tricia Sullivan-Mullen December 14, 2011 VPF New Employee Orientation VPF Tech Computer Support Hardware Software Contact Info Email – vpftech@mit.edu Automatically creates a Request Tracker ticket Phone – x3-0739 Voice Mail automatically creates a Request Tracker ticket Coverage Hours Monday - Thursday 8:00 – 12:00, 1:00 – 5:00 Friday 8 :00 – 12:00 December 14, 2011 VPF New Employee Orientation VPF Tech Consultants Peter Milt Steve Alexandris VPF Liaison Tricia Sullivan-Mullen tsmullen@mit.edu 617-253-4809 December 14, 2011 VPF New Employee Orientation Human Resources Suzette Clinton December 14, 2011 VPF New Employee Orientation What We Do Recruiting Employee Relations Growth & Development Partner with MIT central HR on policies and procedures December 14, 2011 VPF New Employee Orientation We Are Partners Communication Effective Practices Employee Expectations Conflict Resolution December 14, 2011 VPF New Employee Orientation Diversity & Inclusion You are welcome here! Varied backgrounds Difference in viewpoints & ideas Varied Experiences Difference in talents Respect and valuing differences is what we strive for. December 14, 2011 VPF New Employee Orientation Rewards & Recognition & More Your Contributions are Acknowledged! MIT Institute Wide Program VPF Spot/Appreciation Award VPF Infinite Mile Awards—Submit a Nomination! MIT Excellence Awards Life Events (Weddings, Baby, Sympathy, Get Well Soon, Thinking of You) VPF Fun Committee December 14, 2011 VPF New Employee Orientation VPF Administrative Team VPF Admin (vpf-admin@mit.edu) Valerie Alleyne Joanne Reynolds Carol Ann Schultz Services include: • • • • Office supply orders Booking of VPF/NE49 Conference rooms Reception — for visitors coming to either floor Ordering food for meetings • • • Questions or issues around office space or the NE49 building Lost & Found Assistance with obtaining building and card access • • • • Ordering business cards or letterhead/envelopes To borrow a projector Issue with a copy or fax machine Others…… December 14, 2011 VPF New Employee Orientation Wrap-up December 14, 2011 VPF New Employee Orientation
