Akamai Technologies - Overview RSA® Conference 2013 What is the Akamai Intelligent Platform? The leading Internet cloud platform for enabling secure, high-performing user experiences on any device, anywhere. 120,000+ Servers 2,000+ Locations 750+ Cities 82 Countries Resulting in traffic of: 500 billion hits / day 19+ million hits per second 100 million page views per second 1,000,000+ concurrent streams 6+ Terabits per second average Approx. 23% of all Web traffic ©2013 AKAMAI | FASTER FORWARDTM 1,100+ Networks The Akamai Intelligent Platform Pushing Optimization and Security to the Edge Massive Akamai Global Overlay Network Customer Origin Akamai Edge Server closest to or AT Origin Edge Server close to End User Web Server Akamai’s Intelligent Platform optimizes, conditions and controls the Internet ©2013 AKAMAI | FASTER FORWARDTM Security embedded into Akamai Edge Servers at the edge Users The Akamai Solution Family Inspire Innovation ©2013 AKAMAI | FASTER FORWARDTM Customer Successes Akamai Moves Leading Organizations Faster Forward Leading Online Broker VALUE: Accelerated 3 applications including Egencia and enterprise call center. Enabled global usability for call center employees on 5 continents. VALUE: Accelerated delivery of online video to educate consumers on financial planning and use of self directed portfolio tools. VALUE: Installing KONA across the board changing Verizon’s security from reactive to proactive. VALUE: Protected web sites across wide APJ and MEA geographic area in face of growing DDoS threats. IMPACT: Up to 100% performance improvement leading to faster turnaround of customer service and improved productivity for call center staff resulting in increased revenue. 65-75% offload reducing infrastructure strain. IMPACT: Akamai’s media acceleration is a key reason this leading institution has been ranked the #1 online brokerage firm, three years in a row. IMPACT: • 10 applications including Verizon’s end-user webmail application protected from daily attacks. IMPACT: Maintained site performance and availability while direct global APJ competitors experienced outages. • Increased brand security ©2013 AKAMAI | FASTER FORWARDTM Akamai Moves Leading Organizations Faster Forward VALUE: Protects against object exploits and malicious scripting. Site Shield allows the City of Orlando to cloak its origin, further protecting against attacks directed at specific IP addresses. VALUE: Delivered product videos to mobile and web users. Improved performance and ensured uptime for consumers and consultants while protecting global brand from online threats. VALUE: Terra Alta is the ‘go to’ solution for MHC Global IT to address their clients performance issues VALUE: Protected against site down time from denial of service and application layer attacks. Filtered out bad traffic without impacting site performance. IMPACT: • The city’s Web sites were targeted by a cyber-activist group. • Akamai stepped in and protected nine city-managed web sites • Provided 100% availability and instant scalability to millions of potential end users. IMPACT: Protect and optimally deliver 2,000 videos to desktop and mobile users increasing engagement and customer experience without additional infrastructure. 96% performance improvement in NA. Mitigated $6 million in potential revenue loss due to brand damage. IMPACT: • 15 apps powered by Terra • Average performance gains of 150% IMPACT: Proactively mitigated risk in the face of increasing attacks. Preserved millions of dollars in revenue for ‘flash sales’ and avoided $375,000 in potential revenue loss due to brand damage. ©2013 AKAMAI | FASTER FORWARDTM Akamai Moves Leading Organizations Faster Forward VALUE: Accelerated 3 applications including Egencia and enterprise call center. Enabled global usability for call center employees on 5 continents. IMPACT: Up to 100% performance improvement leading to faster turnaround of customer service and improved productivity for call center staff resulting in increased revenue. 65-75% offload reducing infrastructure strain. Newly rebranded telecomm & wireless equipment company Multi-national tech firm specializing in hardware systems & enterprise software products Leader in open source software products for the Enterprise VALUE: Supported major global launch of a new OS VALUE: Accelerated 3 applications including enterprise call center VALUE: Protected against site down time from denial of service and application layer attacks. Filtered out bad traffic without impacting site performance IMPACT: • 99.9% origin offload • Handled 650X increase in normal traffic at peak • 15M total app downloads • Avoided $25M in brand damage IMPACT: • 100% uptime, all SLA’s met • Additional security benefits realized at Level 3 network layer • SaaS implementations have a 40% lower TCO than on-prem solutions IMPACT: • Saved $180,000 in employee costs • Avoided costs of $36,000 per small scale attack ©2013 AKAMAI | FASTER FORWARDTM ©2013 AKAMAI | FASTER FORWARDTM