The Services Content Introduction Our services Training Turn-Key Solution Development Consulting Integration Upgrade Template Building Remote Troubleshooting Technical Support Our customers How to purchase © Zabbix 2014 | 2 3 4 5 6 7 9 10 11 12 13 14 16 17 Introduction Designed to: Save customer’s time & money Simplify adoption by corporate sector Ensure smooth operation Safeguard future extension © Zabbix 2014 | 3 Our Services Consulting Template Building Talk to expert Add unique device Professional training Obtain knowledge Outsource set-up Upgrade Get new version Optimize Development © Zabbix 2014 | 4 Turn-Key Solution Technical advice Get assistance Remote Troubleshooting Technical Support Build around customers to fit their unique business needs, requirements and complexities Get deep theoretical and practical knowledge of Zabbix in just 5 days! Training Location options: On-site, hosted & scheduled Standard courses: Zabbix Certified Specialist & Zabbix Certified Professional Languages: English, French, Italian, Portuguese, Japanese, Russian, Dutch, Norwegian, and Latvian Upcoming training: www.zabbix.com/training.php © Zabbix 2014 | 5 Start monitoring your IT environment in just few days, not weeks or months! Turn-Key Solution Delivery options: Remotely or on-site Packages: Light, Basic, Advanced, Professional and Custom packages Duration: From 1 day till 10 days for standard packages Bonuses: Discount on Technical Support purchased along Result © Zabbix 2014 | 6 Your IT infrastructure monitored on advanced level Sponsor development of functions that let you save time and money! Development Involvement options: Individually or by teaming up with other companies Benefits: Direct influence on specifications Delivery: Next major version or upcoming minor version Conditions: Functionality becomes public No extra cost associated with further maintenance Functionality will be tested and supported in upcoming releases © Zabbix 2014 | 7 ZBXNEXT Development (cont.) 80% Sponsored Features © Zabbix 2014 | 8 Monitoring of Virtualization Platforms Encryption of all communication Submit yours Make sure you do the right move! Consulting Purchase options: per hour and prepaid packages Channels: by phone, e-mail, and on-site visit Languages: English, Japanese, Russian and Latvian Other languages available through Certified Partners Talk to Zabbix expert when planning a big Zabbix installation or looking to improve existing one © Zabbix 2014 | 9 Minimize operational expenses and risk! Integration Utilize Zabbix engineer knowledge and experience to build robust and secure joints between programs © Zabbix 2014 | 10 Entrust migration to a newer version to developers of the software! Upgrade Delivery options: Remotely or on-site Duration: According to agreed time schedule Bonuses: Safety of your data, minimum downtime, faster © Zabbix 2014 | 11 Don’t leave your equipment unattended regardless how unique it is! Template Building Requirements: Model, list of items, MIB document, access to device Duration: According to agreed time schedule © Zabbix 2014 | 12 When you need our help most of all! Remote Troubleshooting Delivery options: Remotely or on-site Duration: According to agreed time schedule Bonuses: Eliminate issues fast, cheaper and more secure When you need it: Admin is sick or on vacation Unable to discover or to explain nature of your Zabbix problem In atypical situation like database, hardware, or result of virus activity crash © Zabbix 2014 | 13 Designed to provide technical advice on use of Zabbix Monitoring Solution Technical Support Variety of options: Bronze, Silver, Gold, Platinum & Enterprise Availability: up to 24x7 with 90 min. initial reaction time Channels: by web, e-mail, phone & on-site visits Languages: English, Japanese, Russian & Latvian Other languages available through Certified Partners © Zabbix 2014 | 14 Available Support Tiers © Zabbix 2014 | 15 Technical Support Our Customers © Zabbix 2014 | 16 How to Purchase 70 partners are actively involved in Zabbix promotion all over the world © Zabbix 2014 | 17 www.zabbix.com/partners.php Questions? email@example.com twitter.com/zabbix facebook.com/zabbix linkedin.com/company/zabbix google.com/+Zabbix Thank you for your attention!