Last Mile Mobile Solutions:
Innovations in Humanitarian
Interventions
Presented By:
Richard Lankas
World Vision International - FPMG
Introduction
• Food aid: the most dominant form of
humanitarian action in emergencies
• Greater pressure for accountability:
official public donors, private donors
and beneficiaries
• Efforts to introduce innovative
practices (ie: cash programming)
are limited by lack of suitable
systems (ie: cash delivery systems)
Slide 2
Field Realities
Slide 3
Current Practices
• Field operations: manually
intensive
• Challenges in capturing data
(missing data, legibility, validity)
• Reporting: Failure/limits to
leverage data for timely &
detailed analysis
• Difficulties in sharing &
integrating data (within and
between organizations)
Slide 4
The Case For Change
• Significant delays verifying & processing
beneficiaries and in distributing assets
• Reliance on paper-based system: slow & errorprone
• Improve on accountability
• Automated processes do not extend to the “Last
Mile”
• Leveraging greater interagency collaboration
Slide 5
What is LMMS?
• Mobile technology solution
• At the “last mile” of humanitarian programming:
between NGOs and end-beneficiaries
• Increases the effectiveness, efficiency and
accountability in:
o Beneficiary data management
o Commodity distribution
o Reporting processes
Slide 6
What’s Changed?
• All data is collected once in digital
format on mobile devices
• Handle new data types - pictures,
geo-data, SMS
• Photo verification
• Automated processes - calculations of rations
due, tracking incoming/outgoing stock
• Real/Near-real time updates
• Capacity to run queries and generate reports
immediately
Slide 7
LMMS Deployments
Slide 8
LMMS Delivers Aid + Results
• Mobile technology solutions can work in
humanitarian contexts and can deliver
significant benefits to business units
and clients alike
o Reduced time and cost
o Improved data quality
o Enhanced service delivery
Slide 9
Thanks!
• Questions?
• Clarifications?
Slide 10
Contact Information
 Jay Narhan
LMMS Program Coordinator, WVC
jay_narhan@worldvision.ca
 Thabani Maphosa
Global Director – FPMG
thabani_maphosa@wvi.org
 Otto Farkas
Director, HEA-RDCI, WVC
otto_farkas@worldvision.ca
 Richard Lankas
Field Support & Developer, FPMG
richard_lankas@wvi.org
 Ben Tshin
LMMS Program Officer, WVC
ben_tshin@worldvision.ca
Slide 11