Marketing Plan for Cultural Dolls Co. Lucille A. McElroy MM522 Marketing Management Professor Geraldine Goodstone August 14, 2011 Situational Analysis Customers. Children, mostly girls ages 4 to 12, avid doll collectors are the end users. Major retail stores to carry the dolls in their store shelves. Company. Sole proprietorship. The doll market is a 2.77 B industry. Competitors are Mattel Inc., MGA (Bratz Dolls) Market Summary Demand for toys, dolls and games has been on the rebound with the gradual economic recovery. In 2010, consumer sentiment and household disposable income rose for the first time in two years, encouraging consumers to increase their spending that they delayed during tough times. Revenue for the Hobby and Toy industry (IBISWorld report 45112) increased by 2.0% in 2010 and is estimated to increase by 3.1% in 2011. Such increases in downstream demand are expected to lead to higher demand at the manufacturing level; IBISWorld anticipates that industry's sales will increase by 1.7% from 2010 to 2011. Company Description Cultural Doll Co. was created in February 2007 by a sole proprietor. Management is composed of a manager with an education background in Commerce, including a Bachelor of Commerce major in Accounting from University of San Carlos and graduate work on MBA program from Keller Graduate School of Management. Her work experience includes 10 years of business operations and 10 years as Controller. The executive talent, who conceptualized the dolls through her creative sketches, has expertise in Art Design and drawings including clothing and fashion design. She is an avid doll collector herself External Internal SWOT Analysis Positive Negative Strengths Weaknesses Internal positive aspects under our control on which we may wish to capitalize Internal negative aspects under our control which we plan to improve Years of positive experience in training Experience in collaborating with other organizations Designer’s health challenges, communication challenges with China. Opportunities Threats Business for Doll Industry increased by 6% in 2010. Disposable income rose in 2010 by 2.0% A not so strong funding base to successfully market the product, kids are influenced by advertisements. Environmental Scan Economic. Consumer Spending Index grew by 1.4% in June 2009 from May 2009, a sign that shoppers may be feeling optimistic about their spending habits and economic growth. Environmental. Steady supply of raw materials needed to produce the cultural dolls Technological. Trend on Video Games has the biggest share of total traditional to industry. 85% of toy industry. Growing demand for fun voice dolls. Political. Consumer Product Safety Improvement Act. Competition Mattel, Inc., a publicly held company who takes .20% of the total Doll Industry (MAT) www .mattel.com MGA Entertainment, a privately held company, makers of Bratz Dolls. Private Company Ticker Symbol (MGAEP) www.mgae.com. 08% market share. Being a private company, only 2006 and 2007 figures were available at www.privco.com We are unique and different because the face is unique. Upcoming line is a voice doll with a capacity of an iPod shuffle. There’s nothing like it out there. Product Offering The Cultural Dolls send a healing message towards differences in one’s culture. An interesting, creative and educational doll that reflects the diversity of the world in which we live today is offered by Cultural Dolls Co. Our dolls are different from the others in such a way that the look is unique. Market Strategy The target market are kids, usually girls at ages 4-12, avid doll collectors as end users. Retail stores are targeted to carry these products at their shelves to give consumers varied choices. They would be interested in our product due to the diversity and the need for parents to get the younger generation to have ties with their roots since this nation is a melting pot of races. Price point is dependent on volume ordered and would like to come in low for consumers to try the product out. Mission Statement Cultural Dolls is a developer of collectible quality, educational, Cultural dolls and accessories, based in Los Angeles. The company's mission is to create unique dolls and related accessories that help children and adults embrace international heritage, culture and tradition. Marketing Plan Objectives Non-Financial Objectives Serving customers Periodic surveys will be sent in order to understand the needs and wants of customers. Online surveys such as PollDaddy.com linked with an Application c]Programming Interface (API) of e-Newsletters. Financial Objectives Increase profits, as a percentage of revenue, by 1% every two quarters. Hold marketing expenses, as a percentage of sales at 5% with a 2% increase after year two. Consumer Segment Analysis The target market segment is identified as major retail stores such as Toys R Us, Wal-Mart, Target and KMart. Mass merchants and general toys stores capture the largest share of toy purchases. Forty-two percent of consumers made their most recent toy purchase purchase at a mass merchant store such as Kmart or Wal-Mart, and 33% made their purchase at a general toy store such as Toys ‘R’ Us. A likely reason is the large variety of children’s products from which to choose. Actual Target Market End users are kids, usually girls ages 4-12. The parents purchase the doll for them. Income would be low to moderate income families. Education level would be at least some education in grade school. My son when he was in kindergarten had already topics about diversity. Marital status. Single, who purchase for their nieces, or for a wish-list for indigent children. Married who love and care for their children. Psychographic. Loyal to one’s heritage and culture. Marketing Mix The marketer's task is to device marketing activities and assembles fully integrated marketing programs to create, communicate, and deliver value for consumers. Marketing activities come in all forms. The marketing mix is comprised of the first P, product. The product is cultural dolls and accessories. The second P is price. The doll is intended to sell at $18. An American Girl doll at an average really costs $24. The third P is place. Retail store display is the place one can buy the ethnic dolls. There will be an upsell of doll clothing and accessories available as an order form enclosed in each doll packaging. The fourth P is promotion. Promotional efforts is geared to reach the target audience, to be well exposed to its products through Point of Purchase (POP) displays. Promotion Strategies The management of Cultural Doll Co. believes very strongly in press releases to significantly get the word out of the value of what it does. This will always be a focus of its promotion efforts. However, though this is a crucial part, this is only one part of its promotion strategy. On a consistent basis the company will be promoting what it does through online Internet exposure through search engine optimization, eBay, retail stores, and by word of mouth. This along with all the individual selling efforts of its staff demonstrates a dynamic way for it to build the penetration of what it does in the marketplace. Promotion Budget Budget for web design $5,000.00 Representation at Retail Stores 740.00 Search Engine Optimization 4,540.00 TV Advertisement 10,000.00 Characterization of cultural doll in 103,220.00 Point of Purchase (POP) displays 5,000.00 Promotion, sweeps, viral marketing 10,000.00 Total Promotion Budget $138,500.00 Total Budget $2,770,000.00 Total Promotional Budget $138,500.00 Percentage of Promotion Budget to Total Budget 5% Contingency Planning Once a corporation is located as a potential target of cultural dolls, Davison Group will gather production and marketing information concerning the company. Davison Group will do this representation so they can work harder to better design the project to fit with the company’s abilities. As a disclaimer. A typical project does not get licensed, sell in stores or generate a profit. Plan B is to attract equity investors, participate in Mixers of Angel Investors and Entrepreneurs to present the business proposition to do marketing and production on our own. Plan C, business investment at risk is a tax deduction. As a qualified investor, you can put your experience and contribution to the investor’s repertoire for future endeavors. Executive Summary The company will penetrate the market in the design and distribution of a female multicultural doll that will be welcomed by children and people of all cultural backgrounds and nationalities. There is an opportunity for offering superior quality dolls featuring different hair color, eye color, skin tone, hair texture and clothing according to the country she is visiting or representing. Cultural Doll Co. will serve its area of business working to make its lines more productive while at the same time controlling expenses. Keys to Success & Critical Issues Utilize the management team’s networking abilities to stay on the forefront of marketplace innovation Deliver a line of products are high of quality and fun to play with Control all areas of the product – from conception, marketing to distribution Perform operations at a low cost at all times Introduce cutting edge materials in dolls that are made safe for children Communication skills are widely regarded as among the most critical success factors in interpersonal, professional and business relationships. References 112th Congress. (2011, July 30). House Rule 2715. Retrieved August 14, 2011, from Congress website: http://rules.house.gov/Media/file/PDF_112_1/Floor_Text/CPSC_Disc1.pdf Barros, I. D. R. (1998, February). The Business of Barbie. Retrieved August 8, 2011, from ITT.edu website: http://trex.id.iit.edu/~ibarros/cases/Barbie99.pdf Employment Projections Program, U.S. Department of Labor, U.S. Bureau of Labor Statistics. (n.d.). Industries with the fastest growing and most rapidly declining wage and salary employment. Retrieved August 16, 2011, from Employment Projections Program, U.S. Department of Labor, U.S. Bureau of Labor Statistics website: http://www.bls.gov/emp/ep_table_203.htm Fierro, C. (2010, October 9). How much does an American Girl doll really cost? See full article from DailyFinance: http://srph.it/nGIyoB [Daily Finance]. Retrieved August 8, 2011, from Daily Finance website: http://www.dailyfinance.com/2010/10/09/how-much-does-an-american-girl-doll-really-cost/ First Research. (n.d.). First Research Industry Profiles. Grizzly Bear Financial Managers. (2011). Investment Manager Marketing Plan [Marketing Strategy]. Retrieved August 1, 2011, from Palo Alto Software website: http://www.mplans.com/_manager_marketing_plan/_strategy_fc.php IBISWorld Company Report Mattel, Inc. [Data file]. (2011). Retrieved from http://clients.ibisworld.com.proxy.devry.edu/enterprise/financialsannual.aspx?entid=1177 IBISWorld. (n.d.). Industry Performance of Toy, Doll and Game Manufacturing in US [Data file]. Retrieved from http://clients.ibisworld.com.proxy.devry.edu//.aspx?indid=894 Kahrs, K. (2005). Toy Company: Toys for a New Generation, Inc. (Vol. No. 1). Retrieved from http://go.galegroup.com.proxy.devry.edu/ps/i.do?&id=GALE%7CCX3439700040&v=2.1&u=devry_down ergrov&it=r&p=GVRL&sw=w Kokemuller, N. (2011, March 12). Marketing Plan Strategy and Objectives [Fact sheet]. Retrieved August 1, 2011, from eHow Money website: http://www.ehow.com/_8052726_marketing-plan-strategyobjectives.html Kotler, P., & Keller, K. L. (n.d.). Marketing Management (13th edition ed.). Upper Saddle River, New Jersey : Pearson Prentice Hall. Nemec, J. (2002, September 1). Getting a clearer vision of the refractive marketplace. Opthalmology Times, 27(17), 10. Retrieved from Ebscohost database. (7276908) Non-financial objectives of a business . (n.d.). Retrieved August/1, 2011, from tutor2u website: http://www.tutor2u.net///_nonfinancial_objectives.htm The NPD Group / Consumer Panel Tracking, The NPD Group / Retail Tracking, & Toy Association. (2010). State of the Industry [2009 to 2010 Comparison in Total U.S. Dollars]. Retrieved August 14, 2011, from Toy Association website: http://www.toyassociation.org/AM/Template.cfm?Section=12_Rolling_Months Toy Industry Association, & Consumer Electronics Association. (2007). Consumer Perceptions of Electronic Toys. Retrieved August 14, 2011, from IBISWorld US Toy, Doll & Game Manufacturing website: http://www.toyassociation.org/AM/PDFs/Research/TIAElectronicToysResearch.pdf